8. Teaching with Technology Various forms of electronic technology and media, used properly, can sometimes make your task as a professor easier and more efficient. They can also provide you opportunities to help your students better understand materials and challenge your students in and outside of class to think deeply and creatively about your course’s topic. This section does not pretend to give exhaustive instructions on how to use technology in the classroom nor does it present an exhaustive list of all the different types of technology used in classrooms at Penn. Instead it aims to describe some of the most popular types of technology used for academic purposes at Penn, and to provide an introduction to how and why you might use them. The final portion of this section of the handbook will explain some of the challenges you may face in using classroom technology and where to find further information and technical support. If you want more information, there is a centralized location for questions about instructional technology: http://www.sas.upenn.edu/computing/instructional/servic es.html. Penn also offers workshops on how to use many of the technologies listed below: see http://wic.library.upenn.edu/workshops/ for listings. 8.1 Academic technology at Penn In-Class projection systems Many classrooms at Penn are equipped with a projection system linked to computer terminals with internet connections and DVD players. These systems allow you to show Power Point presentations, web pages, or VHS or DVD recordings to your class. To see if your classroom has a projection system check the registrar’s classroom finder page and enter your building and room number: http://www.isc‐cts.upenn.edu/finder/. You should be able to see what technology is permanently installed and (if you click on the room number) get a preview of what the room looks like. These presentation systems give you the ability to show a range of sources from images, to audio clips, to film. These sources can enrich your course materials and provide students with different ways to think about what they are learning in the course. Power Point You can also use these presentation systems to use Power‐ Point or other presentation support software to help your students follow your in‐class presentations or to show important visuals that illustrate your point. As you use this software be aware that whatever you present should enhance and illustrate your spoken materials but not repeat them. PowerPoint can be an extremely effective supplement to your classroom presentation. However, a poor PowerPoint presentation can distract and bore students. If you plan to use Power Point, keep in mind: • Slides should support, not supplant you. That means you should avoid putting your entire lecture on your slides. Consider ways of using slides to illustrate, to explain or to help organize your content – not to state or replace your own discussion. • Images can be particularly effective. Using PowerPoint to display images, rather than a slide of bullet points, can often help you to make your point. Then use your lecture, not written text, to explain the significance of the image. • Your slides are for your students. They should contain what your students need – not lecture notes for you. Use the notes section or other media for your any reminders you need. • Do not read from your slides. • Make text and images large enough to be seen from the seats in the back of the class. Don’t crowd a lot of text onto a slide. • Avoid gimmicky effects. Use animation only when you need it. • Sometimes writing on the board can be more useful for students than a PowerPoint presentation. For example, it might be useful for students to watch the process of solving a problem instead of seeing the solution presented as a whole on the slide. In‐class presentation systems also may enable your students to use PowerPoint for any class presentations you assign. This can help students to demonstrate their knowledge and develop new skills. Student Response Systems In‐class presentation systems also enable professors to use Student Response Systems (or clickers), which aggregate student responses to in‐class questions and display them on screen. Some instructors use these systems for checking students’ understanding during class or simply for administering quizzes. Others, such as instructors in statistics or sociology classes, use the technology to take polls and generate data in class. Blackboard Blackboard is the main course management software used by the School of Arts and Sciences and other schools at the University of Pennsylvania. It is the standard tool for creating course websites to suppplement and reinforce the classroom experience. To set up a Blackboard site for your course go to: http://www. library.upenn.edu/forms/courseware/bbrequest.html. If there are people who you would like to add to your Blackboard site (like your TAs or guest lecturers) use the Blackboard support form to request that they be added: http://www.library.upenn.edu/ forms/bb‐gethelp.html. If you would like further training with Blackboard, the library offers a number of sessions. For more see http://wic.library.upenn.edu/workshops/#BB. At the most basic, Blackboard can provide you with an easy way to email your students and a way to post your syllabus or other course documents so that your students will always have access to them. However, Blackboard can provide a number of different ways to enhance your students’ learning: • It provides a location for reserve readings. (To place a reading on electronic reserve contact the appropriate librarian for your subject http://www.library.upenn.edu/reserves/contacts.html.) You can also provide students with a wide array of different materials including websites, podcasts and images. • Discussion boards allow students to communicate through threaded discussions on course topics outside of class or get discussion started before class. • Wikis and blogs provide students with the opportunity for longer more thoughtful assignments and the ability to collaborate on web‐based projects. • The assignments and drop box tools give students the ability to turn in their assignments on line. • Grading tools allow you to keep track of students’ grades on‐line and allow students to keep track of their progress in the course. • Blackboard also allows you to give students quizzes and sample exams. Discussion boards Many professors at Penn have had great success using threaded discussion boards. They are easy for you and your students to use. Instructors currently use this tool in a number of different ways, including: • Answering student questions: One efficient way to respond to common questions is to use a discussion board where student questions and your answers are posted. This way you do not have to answer the same question for several students. Some professors have found that students can even answer each other’s questions. • Prompting thinking and discussion: One strategy for getting students thinking about class materials outside of class is to require that they post a discussion board comment and that they respond to other students’ postings. You may want to post prompts ahead of time or you may encourage students to post their own questions and ideas. • Exploring specific issues in structured ways: Some instructors use on‐line discussions in formal ways to engage particular ideas or material outside of class. For instance, some assign roles and conduct on‐line debates and others use discussion boards as forums for student peer review of proposals or papers. This can get students engaged in the material, and enable instructors to use class time ways that build on the discussions that have already taken place. Penn offers support for instructors who wish to create their own websites. Begin by reading “Guide to Publishing on the World Wide Web” at http://www.sas.upenn.edu/www‐ guide.html. This site outlines how to set up your site and where to go for help. Anyone teaching in the School of Arts and Sciences can get support and training for setting up their own websites through SAS Computing. Your department may also offer support: contact webmaster@sas.upenn.edu for details. Email Email is often an effective way to communicate with students, particularly if you need to send messages to an entire class. Class emails allow you to communicate important announcements and to answer a question that many people in the class have by sending only one email. Blackboard provides you with the ability to email your whole class or just selected members. Class email lists are an alternative to Blackboard. Such lists are created automatically just before the start of every term; all registered students are subscribed. Class list addresses include the course department abbreviation, number, section and term at lists.upenn.edu. For instance, Economics 001, section 101, taught in the fall of 2008 would be: econ001‐101‐08c@lists.upenn.edu. By default, only the instructor(s) of record for the course can send mail to the list. You can also configure the list to also allow students to send mail to the list by using the Classlist Service Request Menu at http://www.upenn.edu/computing/classlist/. Internet Research The web can be an extremely powerful research tool for your students, provided you are willing to take the time to prepare students to use it wisely. Encourage students to see the web as a resource that must be treated properly, like any other academic resource, and insist that they document the information they use from it, just as they would cite any other source. More particularly, students may use the internet to search important databases and other electronic resources specific to your field. Reference librarians can help teach students how to do so. A librarian can visit your class or meet with your students individually. To find the proper library contact, see the directory of library specialists http://www.library.upenn.edu/common/browsesubj.html. The library provides a number of additional resources that students can use to help them negotiate the web. • For help with locating and evaluating sources (including the Web) have students use the relevant sections in the “Penn Online Research Tutorial” see http://gethelp.library.upenn.edu/PORT/ • For help with citations, see http://gethelp.library.upenn. edu/PORT/documentation/documentation.html Class websites Alternative Assignments Blackboard is able to meet the needs of most instructors but it is possible that you will need something that Blackboard does not provide. In that case you may want to create your own website. Some instructors now use web‐based and video projects as alternatives to essays and papers. These multi‐media assignments are challenging to implement, but can excite students and allow them to develop new skills and to think critically and creatively about media. For a sense of the range of assignments and projects instructors at Penn have been using, look at the Weigle Information Common’s Success Stories webpage, http://wic.library.upenn.edu/about/success.html 8.2 Helpful support locations and troubleshooting Classroom Technology Support Each building at Penn has an assigned Local Support Professional (LSP). If you intend to use technology in class, get to class early to make sure the technology works and know the name and number of the support person for the building. You can find their names and phone numbers at the Classroom Technology Support web page at http://www.isc‐cts.upenn.edu/finder/quicksupport.asp. In addition, there is emergency tech support available between 9 and 4 at 215‐573‐4004. Some classrooms at Penn lend themselves to multi‐media presentations better than others do. Should you need additional presentation equipment for a class or two, you may be able to request a classroom other than your regular one that will meet your needs. Multi‐Media Services and the Weigle Information Commons both have a few technology rich rooms that are available for use. You may also find a room through the registrars’ Classroom Finder http://www.upenn.edu/classrooms/ finder/index.html. Multi-Media Services (MMS) http://www.sas.upenn.edu/computing/instructional/mmets / MMS provides audio and visual assistance for class activities in SAS. Their services include classroom technology support, special event support and a variety of production services. MMS features small computer classrooms and editing facilities and equipment loans for class‐related projects. Their production studios can record podcasts or even lab demonstrations that you can then post on the web. Weigle Information Commons (WIC) http://www.wic.library.upenn.edu The Weigle Information Commons provides an array of multi‐media services for faculty and students. The commons contains group spaces where students can study, work on group projects, or even record their meetings or presentations. In addition, the media lab has video‐editing stations, a large poster printer, scanners that can handle slides, films, and large‐format documents, as well as digital conversion facilities. The commons even has a space on Second Life that instructors can reserve and use http://wic.library. upenn.edu/multimedia/tutorials/secondlife.html. For students and instructors unfamiliar with the lab’s technology and with various types of classroom technology, including Blackboard, PowerPoint, Photoshop, iMovie and Excel. Weigle offers workshops as well as one‐on one instruction, http://wic.library.upenn.edu/workshops/. 8.3 Challenges While you might think that today’s students are incredibly tech savvy, they are not always as fluent as you might hope. Do not take for granted that they can easily navigate Blackboard or that they will be able to complete multi‐ media assignments without some training. You can help them find assistance through the Weigle Information Commons where there are workshops on commonly used software like Blackboard and PowerPoint. See http://wic.library.upenn.edu/workshops/ for upcoming workshops for students. In addition, you can arrange for a session for the entire class on any unfamiliar technology that you want students to use in class or for assignments. If you do plan to assign students multi‐media projects be aware that the labs at MMS and at Weigle are used most heavily at the end of the semester. Encourage the students to give themselves plenty of time and help them plan ahead so that they will be able to use the editing facilities and the equipment lending programs. There is far more that you can do with technology than this handbook has outlined. For more information, see http://www.sas.upenn.edu/computing/instructional/servic es.html. Various forms of electronic technology and media, used properly, can make your task easier and more efficient, and can help you teach more effectively. This section does not pretend to give exhaustive instructions on each aspect of teaching with technology. Rather, it has three goals: to present you with the options available at Penn for enhancing your teaching with technology, to explain why you might consider using these tools, and to direct you to further information and technical support for learning and using these technologies.