www.courses4forces.co.uk TM Summer 2015 COURSES 4 FORCES In association with the Enhanced Learning Credits Administration Service (ELCAS) Distributed to all MoD Units by BFPO under contract C An OUR Con t Co nua SES ains ur l G 4 t se ui FO he Pr de RC ov to E id EL S er C s Serve an ace with your ELC THE LARGEST PROFESSIONAL NETWORK OF FIRST AID AND COMPLIANCE INSTRUCTORS SINCE 1998 OV START STAR A T YOUR YOUR CAREER CAREER LEVEL 3 WITH ONE ONE OF OF OUR LEVEL INSTRUCTOR C OURSES INSTRUCTOR COURSES 16 Y E R E T R A ARS I SUC NIN G CES S UPC UPCOMING OMING C COURSES OURSES * LEVEL 3 FIRSTT AID FIRS INS TRUCTOR INSTRUCTOR 5D DAY AY COURSES COURSES JULY: JULY: Durham, Oxford, Oxford, CColchester, olchester, Salisbury Salisbury AUG: AUG: Chatham, TTelford, eelford, Bris tol, Bristol, BBolton olton SEP T: Linc oln, SEPT: Lincoln, CColchester, olchester, TTelford elford On-sitee Instructor • On-sit Instructor ccourses ourses aavailable vailable at rreduced educed rates rates LEVEL 3 HEALTH ALLTTH AND HEAL SAFETY SAFETY COMPLIANCE COMPLIANCE LEVEL 3 FOOD FOOD COMPLIANCE COMPLIANCE 5D DAY AY COURSES COURSES JULY: Colchester Colchester JULY: SEPT: SSutton utton ((South South SEPT: LLondon), ondon), Glas gow Glasgow 4D DAY AY C COURSES OURSES AUG: AUG: TTelford eelford SEPT: SEPT: Portsmouth Portsmouth OCT: Hemel OCT: Hemp stead Hempstead NOV: Donc aster, NOV: Doncaster, TTelford eelford * COMBINED COMBINED LEVEL 3 INSTRUCTOR INSTRUCTOR QUALIFICATTION QUALIFICATION Either Compliance Compliance course course can can be combined combined with the First Instructor Fir st Aid Ins tructor ccourse ourse to to create create a 10 9-dayy dis discounted or 9-da counted CCompliance ompliance Instructor Ins tructor ccourse. ourse. * This course comprises; First Aid at Work, Defibrillation, Anaphylaxis and Oxygen Therapy and includes the Level 3 Award in Education and Training (formerly PTLLS) allow • All courses courses allo w yyou ou ttoo tteach each a rrange ange ooff regulated regulated qualifications qualific ations APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME ELC Par Partner tner PROVIDER NUMBER 1349 Nuco Training Ltd | Tel: 08456 444999 Email: sales@nucotraining.com www.nucotraining.com Contents Contents 4 Enhanced learning credits – what they are and how to claim them 8 Distance learning 14 Your questions answered 18 Using learning credits with individual resettlement training costs 24 View from the Ministry 32 Enhanced learning credits: dos and don’ts 34 Approved providers and preferred suppliers – the differences 36 The ELC claims process for those who are no longer in the Armed Forces 38 Exemption from taxation for payments made to Service leavers under the Enhanced Learning Credits scheme 40 Course notes 54 Index to advertisers www.courses4forces.co.uk TM COURSES 4 FORCES Courses 4 Forces and the Courses 4 Forces logo are registered trade marks of Bulldog Publishing Limited Unit B4, Beech House, Melbourn Science Park, Melbourn, Herts SG8 6HB Telephone: 01763 268120 Fax: 01763 268129 Email: info@questonline.co.uk www.courses4forces.co.uk EDITOR Lynn Brown ADVERTISEMENT SALES MANAGER David Lidbury DISTRIBUTION Martin Sells DIRECTORS Peter Threlfall (Chairman) Bruce Hodge (Managing) Roger Dalzell DESIGN AND PRODUCTION CB Creative Limited Tel: 01223 750566 www.cb2creative.com Every effort has been made to ensure accuracy of information at the time of going to press. 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Not to be resold, lent, hired-out or otherwise reproduced or transmitted in any form or by any means without the prior permission of the Publisher. Courses 4 Forces and Bulldog Publishing Limited are registered under the Data Protection Act (1984) registration number PX4096798 COURSES4FORCES / Summer 2015 3 Enhanced learning credits – what they are and how to claim them ENHANCED LEARNING CREDITS – what they are and how to claim them (For a full explanation of ELC see Joint Service Publication JSP898 – Defence Direction and Guidance on Training, Education and Skills) nhanced learning credits (ELC) are a very attractive addition to the MoD’s allowances, and users must ensure that they follow the letter and spirit of the regulations that govern them. In outline, individuals join the scheme, complete some years of service and then draw down cash to support approved learning. E Joining Those wishing to join the scheme must be in the Armed Forces. All recruits can register during their first year of service, with a further registration window between the eight‐year and the eight‐and‐a‐half‐year point; forms are available from education staffs,* learning and education centres, and the ELC Administration Service (ELCAS) website at www.enhancedlearningcredits.com. Registration date in the first 12 months will be the actual date the form is submitted. Registration date in the post‐eight‐year window will be the dated from the eight‐ year service point. People already serving at 1 April 2003 who registered by 1 April 2004 will have their eligible service reckoned from 1 April 2000 or their date of enlistment, whichever is the later. People who joined on or after 1 April 2003 and joined the scheme during their first year of service will have their eligible service reckoned from their date of enlistment. No service before 1 April 2000 can be taken into account under the scheme. Length of service required Before being allowed to make an ELC claim at the lower level (currently up to £1,000), an individual must have at least four years’ service. Before being allowed a claim at the higher rate (currently up to £2,000), they must have completed eight years’ service. This service period must be complete before starting the learning for which ELC will be claimed, and the latest date for making a claim is ten years after leaving the Services. ELC awards ELC may be claimed for a maximum of three separate years, which do not have to run consecutively, and may also be a combination of both higher and lower levels. They may also be claimed for the same learning course if it continues for over a year or for different learning purposes for each year. If one course combines with others for a single learning purpose they can be combined to claim ELC. Only one ELC claim can be made in any one financial year (April to March). Individuals must make a contribution to their learning of at least 20% of the cost. The ELC element includes VAT but excludes travel, accommodation, food, books and materials. There is no entitlement to travel at public expense for ELC training activity, unless the ELC is drawn for resettlement purposes. (Authority to travel at public expense for resettlement training is in accordance with JSP752, Ch. 4.) The learning purpose must benefit the Service and advance the individual’s development plans. Claimants must plan their personal development, often best demonstrated through a personal development record. The individual resettlement training costs (IRTC) grant may be used in addition to ELC to pay towards the cost of the same learning activity where the activity fully meets the ELC scheme criteria (i.e. the pursuit of a nationally recognised qualification at level 3 and above delivered by an ELC approved provider). Learning must be cost‐effective and authorised, and the provider must be an approved provider. Documentary proof that learning has taken place will be needed for claims. Continued on page 6 * Where the phrase ‘education staff(s)’ is used in this publication it is to be interpreted throughout as referring to all Army Learning and Development Officers (LDOs) and Individual Education and Resettlement Officers (IEROs), RAF Learning Centre and Education Staff, and RN/RM Education & Resettlement Officers (EROs), and Naval Education and Training Service (Operations) Officers (NETSOs). 4 Summer 2015 / COURSES4FORCES www.courses4forces.co.uk Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study The difference that makes the difference... Ltd i2i is the first choice for Neuro Linguistic Programming (NLP) and coaching training. Our holistic approach ensures that your training and development needs are at the heart of what we do,which allows you to give your new career the start you are looking for. TAKE THE NEXT STEP IN YOUR CAREER We specialise in: APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME ELC PROVIDER NUMBER 3836 Why Choose CRS? Environment Construction 5FM www.i2idevelopmentsolutions.com www.courses4forces.co.uk • NEW online booking system CRS provides a unique guarantee on all of Sure Pass RS its NEBOSH courses. This guarantee is known as our Sure Pass Promise. We promise that if you take any NEBOSH course and sit your exams with us, and for any reason do not pass one or more of your exams, you can re-attend the revision day for the same course within one year from the date of your original exam FREE OF CHARGE (the only cost to you will be your NEBOSH registration fees). • 16 Years experience in Training Health, Safety & Environmental Managers SUR PASSE • Market Leader in Health & Safety Training • 15 Venues Nationwide • 94% First Time Pass Rate • Dedicated Account Manager for Service Leavers • Over 210 specially discounted training packages • All Our NEBOSH Courses with Sure Pass promise* C Fire C Health & Safety omise Pr Sure Pass RS NEBOSH, IOSH, CITY & GUILDS, IEMA HEALTH SAFETY & ENVIRONMENT TRAINING COURSES e omis Pr NEW CAREER, NEW HORIZONS Book now online or contact us for more information: 01283 509175 advice@crsrisk.com www.crsrisk.com COURSES4FORCES / Summer 2015 5 Enhanced learning credits – what they are and how to claim them Tax Most work‐related learning undertaken during service will not be treated as income or a taxable benefit. With effect from September 2012, ELC payments to Service leavers (SL) were also exempted from tax. Advice Before deciding on learning, people should consider: ● its relevance to their personal development plan ● their ability to undertake the course ● likely disruptions from service requirements ● the flexibility of the study method. Individuals must discuss their plans with their line manager and education adviser before making any financial commitment. Withdrawal once payment has been made due to foreseeable postings/Service activities will usually result in no further claims being allowed. If unexpected Service or compassionate reasons cause withdrawal, ELC may be carried forward for two years or a refund may be possible and an extra ELC authorised. All cases will be judged on their merits. The cancellation and reinstatement process is published in JSP898 – Defence Direction and Guidance on Training, Education and Skills. It is supplemented by detailed guidance from an individual’s single‐Service education authority. Learning purposes Next steps ● ● ELC are available for full‐time or part‐time study for a qualification at level 3 or above, as defined on the NQF or SCQF, with an organisation on the approved providers list held by ELCAS. This might include: ● foundation degrees ● postgraduate qualifications ● other academic qualifications ● professional self‐development ● accreditation of prior learning ● vocational training ● registration and accreditation fees ● sports qualifications ● overseas qualifications ● resettlement training (during last two years of service only). ELC may not be claimed for: ● Service training ● civilian accredited Service training (unless at least 30 hours extra work is involved, together with a separate exam, assessment or assignment) ● membership fees ● books and materials ● normal Service sport and adventurous training. ● ● ● ● ● Read JSP898 – Defence Direction and Guidance on Training, Education and Skills. Register for the scheme in accordance with published guidelines. Think about what fits your personal development plan and your future. Check that the course you wish to enrol on is allowable under the rules. Get the necessary approval to enrol. Talk with your line manager and education/learning staff. Start learning, to make the most of your life. IMPORTANT REMINDER! If you left the Armed Forces in 2005 and have yet to use your ELC, time is running out. You have ten years after leaving Service to make your claim, so act now. Use it or lose it! ELC SCHEME: LATEST STATS From its inception until the end of March 2015, 361,985 people had registered with the ELC scheme and 105,014 claims had been made, to the value of £148.6 million. Courses at Scotland’s Scotland’s Rural College (SRUC) :9<*VMMLYZ\UKLYNYHK\H[LHUKWVZ[NYHK\H[LKLNYLLJV\YZLZ /PNOLY5H[PVUHS/5+/5*JV\YZLZHUK HYHUNLVM5H[PVUHS*LY[PÄJH[LHUK ]VJH[PVUHSZ[\K`VWWVY[\UP[PLZ at our campus locations HJYVZZ:JV[SHUK Course areas PUJS\KL! Forestry Forestry Agriculture Agriculture Business Golf Veterinary V e eterinary Nursing Land-Based Engineering Rural Skills Sports Coaching Green Gr een and Renewable Technology Te echno echnology Professional Hospitality and Pr ofessional Cookery Garden den Design Animal and Biological Sciences Gar B Animal and Equine Countryside and Conservation Countrys Environmental onmental Management Horticulture Horticulture and Landscape Envir For more more information visit: www.sruc.ac.uk/education www.sruc.ac.uk/education or call us on 0800 269 453. SRUC runs Open Days at LHJOVMP[ZJHTW\ZLZYLN\SHYS`¶ÄUKV\[TVYLH[ LHJOVMP[ZJHTW\ZLZYLN\SHYS`¶ÄUKV\[TVYLH[ ELC www.sruc.ac.uk/opendays www.sruc.ac.uk/opendays APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME PROVIDER NUMBER 2191 6 Summer 2015 / COURSES4FORCES www.courses4forces.co.uk Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study Premier Providers of NEBOSH Courses Phoenix Health & Safety are an approved Enhanced Learning Credits (ELC) provider of NEBOSH training courses. Courses are on offer at venues around the UK and beyond, or via distance learning. Innovative support methods include course materials in audiobook format, online revision modules and social media support groups. Courses available include: NEBOSH National General Certificate NEBOSH National Construction Certificate NEBOSH National Fire Certificate NEBOSH National Diploma And many more... Contact us today for an informal discussion on how we can help with your training requirements. APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME ELC PROVIDER NUMBER 3518 www.phoenixhsc.co.uk www.courses4forces.co.uk 0845 500 8811 COURSES4FORCES / Summer 2015 7 Distance learning Distance learning What is distance learning? istance learning allows people to study when and where they want, rather than on the same site as the institution that is providing the education (as is the case with ‘traditional’ study). As well as ‘distance learning’, you are likely to come across terms such as ‘open learning’ and ‘distance supported learning’. In truth, all these types of learning are likely to overlap, but, as a rough rule of thumb, open learning includes more face‐to‐face classes than distance learning, while the word ‘supported’ usually indicates that there are tutors and physical material available to help students. Distance learning ranges from courses of even as little as a few hours, to degrees and postgraduate qualifications that may involve several years’ study. So‐called ‘short courses’ typically last days or weeks as opposed to months or years. Even those subjects with a strong practical element often have modules that are appropriate for distance learning. Thanks to the wide availability of useful technology these days, learning materials and support may be provided by either one or a combination of the following means: books, telephone, DVD, CD‐ ROM, email, the internet, podcasts and via mobile learning, where the student accesses course content stored on a mobile device or through a wireless server. Some providers offer course elements via the iTunes Store, which can be downloaded free of charge. Many courses make extensive use of the internet. Others involve tutor groups, which may meet regularly, or ‘summer camps’ of a few weeks’ duration for classroom education on top of regular, directed coursework at a distance. D ASK YOURSELF … ● ● ● ● ● ● ● ● Does the course lead to the qualification I want/need? Will the course train me to the level required (by me or a potential employer)? Can I view the training materials first, before committing? Or chat to previous learners? Do I have to pass an entry test? How much support is available? And in what form? Can the whole course be done at a distance, or is it necessary to attend training sessions at specific times? How much time do I need to set aside for study? How much will the course cost? ● ● ● ● ● Will there be an exam at the end? Is the provider inspected or accredited by an independent body? If I choose to study for a degree, do I have to complete it in three years? Will I receive any special consideration for study problems as a result of operational duties? Is the course available via learning tools that I will be able to access? (For example, if you are in an environment where IT availability is limited, you should select a course where it is possible to use paper and telephone, at least for a limited period.) APL AND CATS Convenience is the key The great thing about distance learning – especially for those in the Armed Forces, who may be posted anywhere in the world – is that it puts you in control of your education. Once you have chosen and enrolled on your course (see below), you are free to study when, where – and, these days, how – you choose, so you can fit your education around your current work and/or family commitments. You might be an early bird, who works best first thing in the morning; or you might be a night owl, who finds the evenings the best time to study successfully – it’s entirely up to you. And of course, in these days of laptops, notebooks, tablets and mobile learning, When choosing a course, two terms to be aware of are accreditation of prior learning (APL) and the Credit Accumulation and Transfer Scheme (CATS). Both allow a teaching organisation to give credit to: ● learning obtained elsewhere, and ● relevant experience at work in the subject concerned. You should always ask about APL and CATS, to avoid repeating things you have already done. Continued on page 10 Safe departures take more than pilots; train to become an 6WLYH[PVUZ6MÄJLYVY-SPNO[+PZWH[JOLY Open Learning Courses with ELCAS funding Airline Operations and Dispatch Airport Operations APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME E LC PROVIDER NUMBER 1009 8 Summer 2015 / COURSES4FORCES www.avtech2000.co.uk 01892 770250 www.courses4forces.co.uk Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study The Handa Centre for the Study of Terrorism and Political Violence (CSTPV) at the University of St Andrews. Terrorism Studies Individual Modules / Certificate / Advanced Certificate Study the characteristics of terrorism, terrorist tactics and counterterrorism by part-time online e-learning Course start dates: October 2015, February and June 2016 www.terrorismstudies.com/FLR2476AA302 Enrolment administered by: Tel: +44 (0)20 3377 3210 / +1 (646) 957 8929 | Email: info@terrorismstudies.com Quote VIP code: FLR2476AA302 Na tion L al S eadin sin tuden g the ce 200 t Sur vey 6 Start your career in real estate & construction with an accessible, relevant & cost effective qualification The College of Estate Management, an approved ELC provider, offers a range of RICS and CIOB accredited degrees via supported online learning. Our Foundation Degree caters for those looking to take their first steps into higher education. Law degrees in two or four years ‘ The course is extremely well run, very interesting and relevant to the profession I am now working in. The tutors are very knowledgeable, patient and committed.’ Kirk Davidson, BSc (Hons) Estate Management RN Rtd., Graduate Surveyor, Bruton Knowles Find out more www.cem.ac.uk/elcas email enquiries@cem.ac.uk or call 0800 019 9697 www.courses4forces.co.uk Patron: HRH The Prince of Wales • Obtain a qualifying law degree (LLB) in only two years • Option to study part time and complete your degree in four years • The top law school for employability in England and Wales (The Guardian University Guide 2014) • Excellent staff:student ratio with classes of six students • Buckingham students are amongst the most satisfied with their degree in the UK • Flexible entry points in January, July and September • A student body of all ages and backgrounds Our courses are accredited by: law-admissions@buckingham.ac.uk +44 (0)1280 828321 / 828344 ww.buckingham.ac.uk/law APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME ELC PROVIDER NUMBER 1460 COURSES4FORCES / Summer 2015 9 Distance learning you can set up and study at a location of your choice – home or work, at a cafe, even while travelling. Importantly, too, you can work at your own pace – there are no term‐times to be rigidly stuck to (although you may have to sit exams, and these may take place only at specific times). To sum up, distance study enables you take responsibility for your own learning. However, although you will be in control, a good provider will offer support – so you will most certainly not be alone, left completely to your own devices, but will have back‐up and assistance as and when you require it. There are also likely to be self‐checks and interim tests to help ensure that you are on target, and tutor‐marked assessments to provide valuable feedback, as well as a telephone helpline to call or an address to email for advice if you get stuck. How do I choose a course and provider? Although necessarily influenced by market forces (i.e. demand from learners), a vast array of courses is available in distance learning form. And because the choice of provider is huge, too, you are more than likely to be able to track down the course that you are looking for. This may be something that will give you a general grounding or background in a particular subject or area (that you may go on to study in more depth later), or you might be looking to focus on something very specific – such as the entrance examinations of a particular professional body. Both higher education (HE) and further education (FE) courses can be taken via distance learning. The difference between is not always clear‐cut, and in some cases (e.g. foundation degrees), both are involved. Many qualifications are modular; this means that they can be earned by learners completing modules, often of their own choosing; credits gained from a selection of such courses can be added together to gain degrees and other HE qualifications. It is not always necessary to have an undergraduate degree to gain a master’s; neither is it necessary to have one in order to achieve many professional qualifications. Increasingly, Service people will take distance learning modules as part of the training that produces their career progression. So, you could be studying with a view to gaining qualifications that will help you while in the Forces or when you leave, or just for personal interest – out of enthusiasm for a particular subject. But how do you know who is a good provider and who is not? And exactly which course do you need? All this choice can prove confusing! In the accompanying box, there is a checklist that should help you. Finding out more Service education and training staff, both within the learner’s unit and specialists, often provide the best advice about what individuals want and what it is actually possible for them to achieve. They can also provide access to the funding available to support study, and recommend the subjects that you should be encouraged to pursue – particularly with a view to a second career when leaving the Services. Increasing numbers of Forces learning and education centres and personal learning advisers also have access to e‐learning opportunities. Information about courses is also available from learndirect (see ‘Key contacts’). It, too, runs its own courses and learning centres with tutor support, where students can undertake online learning, and which use ICT systems to enable users to access learning. Other information sources include direct from the ‘horse’s mouth’ (somebody who has first‐hand experience of a course or a training provider), written prospectuses and, of course, the internet. The website of the Open and Distance Learning Quality Council (ODL QC) is particularly helpful (again see ‘Key contacts’). Continued on page 12 MARITIME & ENGINEERING COLLEGE NORTH WEST ´'HOLYHULQJ([FHOOHQFHLQ(QJLQHHULQJµ CCS Training is an orga anisation dedicated to We offer a diverse range of courses in Engineering, Health & Safety and related training that can help enhance your skills in the Armed Forces or help with the transition into employment in Engineering and related sectors. WE OFFER: Welding Courses (MIG,TIG,MMA & Oxyacetylene) A wide range of Level 3 Engineering Courses 17th Edition Wiring Regulations Health & Safety Courses CCNSG & Renewal Courses APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME Level 3 Management Training E LC PROVIDER NUMBE NUMBER R 7397 Other Courses available upon request )RUPRUHLQIRUPDWLRQSOHDVHHPDLOHLWKHUl.brandon@mecnw.co.uk RU o.weston@mecnw.co.ukRUDOWHUQDWLYHO\\RXFDQSKRQH0151 666 1028 ACCREDITED ACCREDITED BY: BY: APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME E LC PROVIDER NUMBER 7359 10 Summer 2015 / COURSES4FORCES t:0191 250 1250 www.ccstrainingengland.com www.courses4forces.co.uk READY TO FURTHER YOUR QUALIFICATIONS? Develop your skills and increase your employability with a recognised University qualification The University of Derby Online Learning is one of the UK’s leading providers of online distance learning. We provide structured and supported undergraduate and postgraduate degrees and short courses that can be studied part time online from anywhere in the world. Online learning offers you a flexible way of completing a University qualification while still serving in the military, equipping you with the practical skills and knowledge to further your career. Choose from a wide range of courses in subject areas including: • • • • • • • • • Accounting and Finance Business and Management Computing and IT Counselling and Cognitive Behaviour Environmental Sciences Health and Social Care Hospitality Management Professional Engineering Psychology and Ergonomics Ready to find out more? Call: +44(0)1332 594000 or Email: OnlineAdmissions@derby.ac.uk Whether you’re starting out, moving up or starting again WE’RE READY WHEN YOU ARE www.derby.ac.uk/military Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study Who are the learning providers? Many learning providers are neither HE nor FE institutions, although they may have links of varying strengths with one or more colleges or universities. Many companies run large training departments, and there are also many commercial organisations that provide training to paying clients. Much of the training such providers deliver is of excellent quality and targeted carefully at the needs of civilian employers in a specific market sector. Many commercial businesses offering training use the premises of academic institutions to deliver courses, and may have contracts with employment agencies to help their students find work. You are likely to have heard of some of the bigger distance learning organisations, however – as mentioned above – there are many other providers out there too, also offering a wide range of courses, some with discounts for Service people (ask your education and training adviser for further information). To see a list of ODL QC‐accredited learning providers, visit its website and click on the ‘Find an accredited provider’ link. Service people are eligible for grants and some other financial support when undertaking distance learning. Chief among these are enhanced learning credits (ELC) and standard learning credits (SLC). There may even be other funding routes that education, learning and training staffs may be able to access. Selected learning providers also offer discounts to Service personnel, so do check with them direct. KEY CONTACTS learndirect, Tel: 0800 101 901 Website: www.learndirect.co.uk Twitter: @learndirect Open and Distance Learning Quality Council (ODL QC), Tel: 020 8658 8337 Website: www.odlqc.org.uk Funding Course costs vary enormously, and it is very important to discover all the costs of a course before embarking on it, including hidden extras like revision courses, exam fees, materials used and ‘subscriptions’. Those in the Armed Forces should also recognise that they should expect to pay for at least some of their personal development – including distance learning courses – themselves. After all, they will benefit in the long term, and civilians, likewise, certainly expect to at least make a contribution to their own learning. Helping the Armed Forces Personnel Train & Resettle Into a New Career as an FM Your Career Our Courses Leading FM Training Provider for over 20 years +44 (0)20 7404 4440 info@bifm-training.co.uk | www.bifm-training.com 12 Summer 2015 / COURSES4FORCES www.courses4forces.co.uk Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study VISIT OUR TRAINING SCHOOL OR CALL TO SPEAK TO EX-MILITARY INSTRUCTORS SPECIALIST DOG HANDLER TRAINING G4S Canine Training School provides specialist canine security qualifications and a route to employment with G4S. JUSTICE & DETENTION HABC Level 4 Full Explosive Detection Dog Handler (ELCAS approved) HABC Level 4 Explosive Vehicle Search Dog Handler (ELCAS approved) AVIATION & CARGO HABC Level 3 Passive Drugs Detection Dog Handler (ELCAS approved) HABC Level 3 Proactive Drugs Detection Dog Handler (ELCAS approved) VIP & SPECIAL EVENTS HABC Level 3 Dual Purpose Drugs Detection Dog Handler (ELCAS approved) HABC Level 3 General Purpose Security Dog Handler (ELCAS approved) EMPLOYMENT OPPORTUNITIES FOR PROPERLY QUALIFIED DOG HANDLERS. UK CRITICAL INFRASTRUCTURE Tel: +44 (0)1582 458 355 • ,EE$EIGHTON UKGSCOM CALL OR EMAIL TO DISCUSS YOUR REQUIREMENTS www.courses4forces.co.uk COURSES4FORCES / Summer 2015 13 Your questions answered Your questions answered Q: When can I start claiming ELC? A: If you have registered on the enhanced learning credits (ELC) scheme and have been serving since 1 April 2000, you have been entitled to start claiming at the £1,000 level from 1 April 2004 and at the £2,000 level from 1 April 2008. In all other cases, registered personnel may make claims at the £1,000 level four years after enlistment, and at the £2,000 level eight years after enlistment. Q: Joint Service Publication JSP898 – Defence Direction and Guidance on Training, Education and Skills – states that the course must be of a level 3 or above. What does level 3 mean? A: That the course is on the National Qualifications Framework/Qualifications and Credit Framework at this level; it could be an A‐level, or an NVQ 3 or equivalent award. You may also use ELC to fund anything above this, like university modules or nationally recognised diplomas. 14 Summer 2015 / COURSES4FORCES Q: How do I know if the course I want to do is level 3 or above? A: For some courses, this will be very obvious. The qualifications offered by institutes, and some specialist courses, may not be so clear. You should ask the training provider to confirm the level with the awarding body that accredits the course. Most qualifications can be found in the directory British Qualifications or on the Register of Regulated Qualifications website at http://register.ofqual.gov.uk Q: What does JSP898 mean by ‘vocational courses’? A: These are courses that are job or skill specific, like NVQs that have to be completed in the workplace or through a college with work placements. You are assessed on the job, and build up a portfolio of evidence showing that you are competent in the role. Often, they can be very hands‐on courses, like plumbing, welding, heating and ventilating courses, which lead to the qualifications required for very specific trades. Q: Can I use ELC for any course? A: No. If you are still serving, the course must be at level 3 or above, and it must be with an approved provider listed on the dedicated ELC website. The website address is www.enhancedlearning credits.com The course must also be of benefit to the Service, to meet tax office guidelines. Q: Can I use ELC for a sports course? A: If you are planning on taking an instructor or coaching course, it could be permissible but, if the course can be taken through local tri‐Service arrangements, it will not be allowed. You would also have to present evidence as to how you would use the sports qualification to the benefit of the Service and how you are currently involved in that sport. The training provider would need to be on the approved list of providers (see below). www.courses4forces.co.uk Your questions answered Q: What do you mean by resettlement phase? A: After an individual has completed their mandatory Service Resettlement interview and fully registered for resettlement on JPA. Q: Why does learning have to be ‘of benefit’ to the Service? A: HM Revenue & Customs rules are that any money provided for personal development has to be of immediate benefit to the Armed Forces and the individual, or the MoD would be liable for tax. Q: If I do a module for £450 can I use the rest of my £1,000 or £2,000 later in the same financial year for a different course? A: No. ELC is a ‘one‐hit’ claim per year. Q: Can I use Standard Learning Credits (SLC) in the same financial year that I use ELC? A: Yes, if it is not for the same course of study. Q: Where can I find the list of approved training providers? A: You can search the ELCAS website by name to see if the provider has already been approved. You can also check through the whole list. Q: If a company is on the approved training provider list, can I do any of its courses? A: No, only the courses that meet the criteria in JSP898 – Defence Direction and Guidance on Training, Education and Skills – the course must be at level 3 and above, and listed on the ELCAS site as being approved. Q: If I left the Service before 1 April 2008 and had not used my ELC, will I be able to claim £1,000 per year or £2,000? A: It would remain at the £1,000 level. You must accumulate eight years of qualifying service before being eligible for the higher tier of ELC. This can be achieved only while serving. Q: Can I secure my place on a course and pay a deposit before starting the claims process? A: As a general rule, you should not part with any money without approval from your education staff, or a letter from ELCAS giving you a ‘claim authorisation note’. If a deposit is required on booking, www.courses4forces.co.uk any payment made prior to the issue of a claim authorisation note is at your personal risk and must not exceed the limit of your personal contribution. Q: I am working in an overseas location that has no education/learning staff anywhere near it. Who can I get to authorise my claim? A: Each single Service has made arrangements to help people serving overseas who do not have the normal education facilities available. Your unit administrative staff will have the necessary details. Q: I am not going to be able to see my education/learning staff face to face as I am on an operational tour. What can I do? A: You should telephone your usual education/learning centre to discuss your position. Q: Can I get my line manager or unit staff to authorise my claim? A: No. Line managers and unit staff are eligible to sign registration forms and they must also sign claim forms. Final authorisation must be given by an education/learning officer whose name is on the ELCAS database. If in doubt, check at your education/learning centre. Please note that claim forms must not be submitted direct to ELCAS. Q: What do I need to take with me when I go to see the education/learning staff? A: All the information about the course you wish to study. Also take a training and development plan (from your PDR) and a claim form signed by your line manager. Q: Do I pay up front and claim the money back? A: No. Refer to the flow chart on the back of JSP898 – Defence Direction and Guidance on Training, Education and Skills. ELC pay up to 80% of course costs to a maximum of either £1,000 or £2,000. The individual pays the rest up front, but only once they have a claim authorisation note from ELCAS. Q: When I have left the Service, who do I contact for a claim form? A: Refer to the website for a claim form. Claims will be authorised by single Services. Q: What will happen if I get deployed during my course and I can’t continue with it? A: You need to inform ELCAS as soon as possible. You must get a letter from your line manager explaining why you cannot continue, and forward this to ELCAS at the time of withdrawal. Q: When I want to take a course, do I have to discuss it with my line manager? A: Yes, you need to be supported by your line manager. They will be best placed to know if work commitments are likely to allow that level of study. A good time to discuss this is during your appraisal, when drawing up your training and development plan. You also need their signature on the claim form before an interview with education/learning staff. Q: My location and discharge date have changed since I registered for ELC. Do I need to contact ELCAS to inform them? A: No. They can make changes to your details when you make a claim. You do, however, need to inform them if you leave the Service and later rejoin. You can get a form from the website to record periods of interrupted service. Q: I have not yet received confirmation of acceptance from ELCAS that I am registered. What should I do? A: Telephone the ELCAS helpline on 0845 300 5179, and give your name and service number to confirm if you are registered. Q: Can I use SLC to pay for an exam relating to the course of study being funded by ELC? A: No. Q: Can I use my Individual Resettlement Training Costs (IRTC) and ELC to fund the same course of study leading to achievement of a nationally recognised qualification? A: Yes. For courses that started on or after 1 September 2008, it is permissible to use IRTC with ELC or SLC (but not both) to fund a learning activity during resettlement if, in all instances, the criteria of the relevant learning credit schemes are met. For example, IRTC may be used with ELC but only during resettlement and to fund a nationally recognised higher‐level qualification (level 3 or above) delivered by an approved ELC learning provider. COURSES4FORCES / Summer 2015 15 Your questions answered Q: Do I still need to make a 20% minimum personal contribution towards the cost of the qualification course during resettlement if I am using IRTC with SLC/ELC to fund the same activity? A: In the first instance yes, because you are required to submit a claim in accordance with the current ELC regulations. You may subsequently submit an IRTC claim in accordance with resettlement policy to claim your IRTC grant in full or part to help pay towards the cost of the higher‐level learning. However, under these circumstances only, it is permissible for Service leavers to use IRTC to pay, in part or in full, the mandated 20% personal contribution element. Q: This doesn’t seem fair. Why only under these circumstances during resettlement am I allowed not to make a personal contribution? A: Demonstrating a commitment to learning and personal development is a fundamental principle of the Armed Forces learning credit schemes. For the most part, the use of learning credits is aimed at developing people in‐Service to the benefit of both the Forces and the individual. For Service leavers undergoing resettlement, it makes sense to use all the available funding to help pay the costs of undertaking qualifications and, where feasible, rationalise learning credit regulations with the resettlement rules. In addition, for the majority of cases and especially for more expensive higher‐level learning courses, the principle of personal contribution is preserved as most claimants will make some element of contribution that often exceeds the 20% minimum. Q: Since I can’t use any unused ELC later in the financial year for a different higher course, can I carry forward any outstanding IRTC grant balance? A: In accordance with resettlement regulations, you can use any balance of IRTC to pay for another resettlement activity. This is because IRTC is a grant up to a maximum figure, so each individual is guaranteed an allowance to a maximum level to use as they choose until it is spent. ELC and SLC are not entitlements in that sense. The Armed Forces, rather, make a contribution to the actual cost of learning up to a maximum limit, as 16 Summer 2015 / COURSES4FORCES described in the scheme regulations. For ELC this is based on a ‘one hit’ claim per year, although for SLC multiple claims can be submitted in each financial year up to the maximum credit value, which is currently £175. Q: How do I know whether I should use ELC or SLC plus IRTC in resettlement to pay towards the cost of learning? A: It depends on the cost of the learning activity and whether it meets the criteria of the various schemes. It makes sense to optimise the funding available, but talk this through with your resettlement adviser if you are unsure about the best route. In all cases it makes sense to maximise the use of learning credits up to the full value for which a claimant is eligible, before considering using IRTC to pay towards the same course. It doesn’t make sense to waste any of the value of learning credits. Q: What information is available to ensure that I use the correct combinations of IRTC and learning credits to maximise their value during resettlement? A: Service resettlement advisers (SRA) have access to the latest advice and guidance, and should be consulted in the first instance. SRA have been given an IRTC/learning credit calculator that may also help to determine the net worth of the funding options and allow Service leavers to make an informed decision on which, and in what order, IRTC and learning credits can be used most efficiently. Q: How do I submit a claim? Do I use a new form? A: Having decided if it is to your advantage to use IRTC with ELC or SLC, you follow exactly the same process as before. For ELC the application form has been slightly amended and you are asked to tick a box indicating whether you will also claim IRTC for the same course of study. Otherwise you submit a claim as you do now, having calculated your 20% minimum personal contribution. As for IRTC, you can decide whether to claim up to 80% in advance of your grant or wait until after the course has completed to claim back your IRTC entitlement, which may contribute in full or part towards refunding your 20% personal contribution. You will have to ask the provider to provide you with a clear invoice detailing the separate course fee elements. Q: Can I only use SLC with IRTC to pay for examination fees? A: No, you can use it towards any recognised national qualification or for any of the other permitted uses laid out in JSP898 – Defence Direction and Guidance on Training, Education and Skills. Q: What happens if I am made redundant? A: No one is entitled to ELC. You become eligible to claim ELC by meeting several criteria, including length of qualifying service. Service personnel made redundant, irrespective of whether they applied to be made redundant or not, and who have registered with the ELC scheme, will cease to accrue service for ELC eligibility on the day they leave service. Those who have accrued four or more years’ service since registering on the ELC scheme by the last day of service will be eligible to claim ELC at the lower tier (£1,000), and those who have accrued eight or more years’ service since registering on the ELC scheme by the last day of service will be eligible to claim ELC at the higher tier (£2,000), subject to meeting the other conditions associated with the ELC scheme. Moreover, that rate can be claimed for up to ten years after termination of service. People made redundant before 31 March 2008 cannot accrue the minimum service required from the initial registration window to be eligible for the higher‐tier rate. People who have accrued less than four years’ service by the final date of service will not be eligible for ELC funding as they will not have achieved sufficient length of qualifying service. Q: What happens if I am medically discharged? A: Those who are medically discharged and are registered members of the scheme are eligible to claim ELC at the lower (£1,000) or higher (£2,000) tier, as dictated by their length of service on the date of discharge. Additionally, those who are medically discharged prior to completing four years of service may be eligible to make claims at the lower‐tier rate if the injury or illness was caused or significantly worsened, wholly or predominantly by service, as defined by the Armed Forces Compensation Scheme (JSP765). www.courses4forces.co.uk Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study NOW DELIVERED ACROSS THE UK BABE - Edinburgh Napier University’s innovative one-year top-up degree NOW ACROSS UKForces idealDELIVERED for members of the THE Armed EDINBURGH NAPIER UNIVERSITY’S INNOVATIVE MASTERS IN ENTREPRENUERIAL LEADERSHIP – ideal for members of the Armed Forces The entry requirements for BA Business & Enterprise (BABE) include the vocational qualifications that go along with forces rank and mean that personnel of Chief Petty Officer, Colour Sergeant, The entry requirements for the Masters in Entrepreneurial Leadership (MEL) include the vocational qualifications Staffgo Sergeant, Flight Sergeant, equivalent & aboveColonel, are automatically eligible to join theranks and which along with rank and mean that personnelranks at Lt Colonel, Major and Captain or equivalent programme* and gain a degree in just 12 months. above are automatically eligible to join the programme* and gain a Masters qualification in less than 20 months. Jkl[\ekjXkk\e[feZ\$X$dfek_nfibj_fgjXkcfZXcm\el\j`eZcl[`e^k_\gfjj`Y`c`kpf]fe$YXj\kl`k`fe% • Students attend 8 face to face workshops supported by virtual learning, video conferencing and online tutor support G\ijfee\cZXelj\ELCskfnXi[jZflij\]\\Xe[jgi\X[k_\i\dX`e[\ifm\i-dfek_cpgXpd\ekj% • Personnel can use ELCs toward the course fee and also spread the remainder over 6 monthly payments More details at: More details can be found at: http://www.napier.ac.uk/business-school/WhatCanIStudy/Pages/Armed-forces.aspx http://www.courses.napier.ac.uk/courses aspx?ID=%2FEntrepreneurialLeadership_Mel__W30023.htm fi\dX`c989<X[d`e`jkiXkfiJlqXee\Jd`k_su.smith@napier.ac.uk Or email the MEL administrator: Steven Murphy s.murphy2@napier.ac.uk APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME ELC !8[[`k`feXccp#g\ijfee\c`dd\[`Xk\cpY\cfnk_\iXebjc`jk\[XYfm\fin`k_fk_\i *Additionally personnel immediately below the ranks listed above or with other qualifications may also be eligible and should email with a brief CV for more details. hlXc`ÓZXk`fejdXpXcjfY\\c`^`Yc\Xe[j_flc[\dX`cn`k_XYi`\]:M]fidfi\[\kX`cj% PROVIDER NUMBER 1159 ! "# ! "# $ ! !!% $ ! !!% &!''( &!''( )!*+ )!*+ Ϯ www.courses4forces.co.uk COURSES4FORCES / Summer 2015 17 Using learning credits with individual resettlement training costs Using learning credits with individual resettlement training costs Introduction The MoD has optimised funding for Service leavers so they can use learning credits during resettlement with their individual resettlement training costs (IRTC) grant to pay towards the cost of eligible learning activities. The learning activity must meet fully the criteria of either the enhanced learning credit (ELC) or standard learning credit (SLC) schemes. This provides better‐ targeted public funding where the learning leads to the same outcome – a nationally recognised qualification. Claiming IRTC with ELC Claims for both ELC and IRTC to pay towards a single resettlement learning activity should be submitted in accordance with the individual scheme regulations. The 20% minimum personal contribution should be paid on receipt of the claims authorisation note (CAN) from ELCAS, and MoD will be invoiced separately by the learning provider to pay the difference. Someone claiming ELC may then submit a retrospective IRTC claim on completion of the course to claim back the difference up to the maximum IRTC allowance. The Service leaver may continue to apply routinely for pre‐payment of IRTC using the current procedure. Funding combinations during resettlement IRTC may be used together with ELC or SLC, but all three cannot be amalgamated. ELC and SLC are designed to fund different learning purposes and cannot be used together. For example, SLC may not be used to fund an exam for a course of study that has been supported by ELC. The MoD monitors providers closely to ensure that costs remain competitive and are not inflated to obtain the maximum funding available. When using IRTC with ELC or SLC during resettlement, the individual may use the IRTC element to pay for, in part or in full, the 20% minimum personal contribution. This exception will be permitted only under these specific circumstances; otherwise the rules for each scheme remain unchanged. The MoD 18 Summer 2015 / COURSES4FORCES decided that funding should be optimised to enable Service leavers to undertake valid resettlement activities to help them secure employment. Some element of personal contribution will usually continue, especially for more expensive, higher‐level qualifications where the 20% minimum will more than likely be exceeded. “It is not permitted to combine all three funding streams of IRTC, SLC and ELC towards the cost of a single resettlement activity” Implementation rules and guidance Rules In essence: ● IRTC + ELC ● IRTC + SLC ● IRTC + ELC + SLC Key points to note ● ● ● ● Optimisation of funding for Service leavers However, the order in which ELC or SLC and IRTC are used can affect the overall net value of the funds to Service leavers. ELC may only be used once for a single educational activity, regardless of whether the cost of the activity is less than the value of the credit, whereas IRTC may be used against multiple learning events if the grant value exceeds the cost of the resettlement activity. Any unspent IRTC may be directed towards another training activity. Because IRTC may be used to finance multiple courses or training while ELC may not, Service leavers should work out how best to optimise the funding support available when undertaking resettlement. For SLC the position is different as more than one claim for smaller‐scale learning activities may be submitted in each financial year provided that the credit maximum, currently £175, is not exceeded. Service people should use advice and guidance available from education, learning and resettlement advisers. Yes Yes No ● IRTC may be used in concert with ELC or SLC to fund a recognised learning activity, in accordance with the SLC and ELC scheme rules. The policy and procedures for submitting an ELC, SLC or IRTC claim have not changed. No new allowance has been created. The funding is not combined into one pot. An SLC or ELC claim should be submitted, with the individual making their minimum 20% personal contribution. An IRTC claim should be submitted either in advance of the allowance or in retrospect, once the learning activity has been completed. These processes are completely separate, in accordance with learning credit and resettlement regulations. Some additional points ● ● ● IRTC may be used with ELC or SLC to fund a learning activity during resettlement, but in all instances the criteria of the relevant learning credit scheme must be met. The regulations about each learning credit scheme are published annually in Joint Service Publication JSP898 – Defence Direction and Guidance on Training, Education and Skills. IRTC may be used to pay for the minimum 20% learning credit personal contribution, either in full or part, where a learning activity meets the criteria for both schemes. The 20% minimum personal contribution using ELC towards the cost of the higher‐level learning (level 3 and above only) should be paid up front by www.courses4forces.co.uk Using learning credits with individual resettlement training costs ● ● ● the claimant directly to the course provider. Any element of IRTC used to fund the learning can be claimed in advance (up to 80%) or in full or part on course completion. Using IRTC either in full or part, together with ELC or SLC, must comply with learning credit policy. Most notably, if using IRTC with ELC then an ELC approved provider must be used. If using IRTC with SLC, provided that the learning activity is in support of the individual’s approved resettlement strategy, the course undertaken need not result in a nationally recognised qualification. The full course cost for a claimant accessing SLC support should be paid by the claimant direct to the course provider. The difference up to a maximum of £175 after deducting the 20% minimum personal contribution is paid by MoD on course completion. Any element of IRTC used to fund the learning can be claimed in advance (up to 80%) or in full or part on course completion. If using IRTC with SLC, then a Career Transition Partnership (CTP) preferred supplier or any other accredited provider may be used. www.courses4forces.co.uk “It is not possible to accrue, or carry forward, any unused element of ELC” ● ● ● ● ● ● It remains the individual claimant’s responsibility, with advice and guidance from an education, learning and resettlement adviser, to determine the best way to optimise the funding support available in resettlement to pay for learning leading to a qualification. If, after using IRTC together with ELC or SLC, there is an unused IRTC element, it may be used to pay towards another training activity during resettlement. It is not possible to accrue, or carry forward, any unused element of ELC. The principle remains one use of an ELC in any one financial year. It is possible to make more than one SLC claim in each financial year provided that the maximum credit, currently £175, is not exceeded. Just as it is not possible to use SLC and ELC to pay for the same learning activity (SLC are used to pay towards ● lower‐level learning, while ELC are used to pay towards higher‐level learning (level 3 and above)), it is not permitted to combine all three funding streams of IRTC, SLC and ELC towards the cost of a single resettlement activity. The claimant should decide on the most appropriate funding mechanism. It is recommended that claimants should consider using the learning credit to fund the learning to the maximum level for which they are eligible during their resettlement, before using IRTC to pay towards the same activity. This may optimise the funding available where a different and additional learning activity might be considered. Where ELC is being used in conjunction with IRTC and Graduated Resettlement Time, it may be permissible to claim both subsistence and travel in accordance with JSP752. In such cases, the validity of such claims is to be assessed against the criteria laid down in JSP534 (the Tri‐Service Resettlement Manual). Continued on page 22 COURSES4FORCES / Summer 2015 19 Using learning credits with individual resettlement training costs Funding examples using IRTC with learning credits Using IRTC with ELC Example 1 Item £ Calculation Notes A Gross course cost 1,500 B 20% personal contribution 300 (20% of A) Under ELC rules C ELC grant (£1,000 maximum) used 1,000 D Outstanding balance 200 A-(B+C) E Total personal contribution 500 D+B F IRTC grant (£534 maximum) used 500 G Remaining IRTC 34 £1,000 maximum paid by the Service £500 used 534-F A Service leaver who qualifies for IRTC and who has accrued the four years’ minimum eligible ELC scheme membership applies for a course costing £1,500. Claimant pays £500 to provider to cover the minimum 20% contribution (£300) required to use ELC and £200 to cover the remaining balance less the maximum ELC available. The applicant uses £500 of their IRTC towards the cost of the course. They claim back £500 from their IRTC grant leaving a balance of £34 to contribute towards the cost of any other resettlement training. The £1,000 ELC invoice is processed by ELCAS and the MoD pays the provider directly. Should the applicant wish, they may apply for pre‐payment of up to 80% of their IRTC expended noting that if it is not used it will be reclaimed in the next period. Example 2 Item £ Calculation Notes A Gross course cost 3,000 B 20% personal contribution 600 (20% of A) Under ELC rules C ELC grant (£1,000 maximum) used 1,000 D Outstanding balance 1,400 A-(B+C) E Total personal contribution 2,000 D+B F IRTC grant (£534 maximum) used 534 G Remaining IRTC 0 £1,000 maximum paid by the Service £534 used 534-F A Service leaver who qualifies for IRTC and who has accrued the four years’ minimum eligible ELC scheme membership applies for a course costing £3,000. Claimant pays £2,000 to provider to cover the minimum 20% contribution (£600) required to use ELC and £1,400 to cover the remaining balance less the maximum ELC available. The applicant uses all (£534) of their IRTC towards the cost of the course. They claim back the full £534 from their IRTC grant. The £1,000 ELC invoice is processed by ELCAS and the MoD pays the provider directly. As above, the applicant may apply for pre‐payment of up to 80% of their IRTC to reduce the initial outlay. Example 3 Item £ Calculation Notes A Gross course cost 6,500 B 20% personal contribution requirement 1,300 (20% of A) Under ELC rules C ELC grant (£2,000 maximum) used 2,000 D Outstanding balance 3,200 A-(B+C) E Total personal contribution 4,500 D+B F IRTC grant (£534 maximum) used 534 G Remaining IRTC 0 £2,000 maximum paid by the Service £534 used 534-F A Service leaver who qualifies for IRTC and who has accrued the eight years’ minimum eligible ELC scheme membership applies for a course costing £6,500. Claimant pays £4,500 to provider to cover the minimum 20% contribution (£1,300) required to use ELC and £3,200 to cover the remaining balance less the maximum ELC available. The applicant uses all (£534) of their IRTC grant towards the cost of the course. They claim back the full £534 from their IRTC grant. The £2,000 ELC invoice is processed by ELCAS and the MoD pays the provider direct. The applicant may apply for pre‐payment of up to 80% of their IRTC to reduce the initial outlay. 20 Summer 2015 / COURSES4FORCES www.courses4forces.co.uk Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME ELC PROVIDER NUMBER 3368 A Are re y you ou looking looking for for iinternationally nternationally recognised p roject management management recognised project TXDOLͤFDWLRQVWREDFNXS\RXUPLOLWDU\ TXDOLͤFDWLRQVWREDFNXS\RXUPLOLWDU\ e xperience? experience? LOOK NO FURTHER! CALL US FOR A SUCCESFUL TRANSITION ELC COURSE BUNDLING UK-WIDE ON-BASE COURSES DEDICATED ELC TEAM APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME ELC PROVIDER NUMBER 5906 www.courses4forces.co.uk COURSES4FORCES / Summer 2015 21 Using learning credits with individual resettlement training costs Using IRTC with SLC Example 4 Item £ Calculation Notes A Gross course cost 1,100 B 20% personal contribution requirement 220 (20% of A) Under SLC rules C SLC grant (£175 maximum) used 175 D Outstanding balance 705 A-(B+C) E Total personal contribution 925 D+B F IRTC grant (£534 maximum) used 534 G Remaining IRTC 0 £175 maximum paid by the Service £534 used 534-F A Service leaver who qualifies for IRTC applies for a course costing £1,100 using SLC. Claimant pays the full balance of £1,100 to the provider as required when using SLC. The applicant uses all (£534) of their IRTC towards the cost of the course. They claim back the full £534 from their IRTC grant and recovers £175 of SLC on completion. They may apply for pre‐payment of up to 80% of IRTC expended to reduce the initial outlay. Example 5 Item £ Calculation Notes A Gross course cost 850 B 20% personal contribution requirement 170 (20% of A) Under SLC rules C SLC grant (£175 maximum) used 175 D Outstanding balance 505 A-(B+C) E Total personal contribution 675 D+B F IRTC grant (£534 maximum) used 534 G Remaining IRTC 0 £175 maximum paid by the Service £534 used 534-F A Service leaver who qualifies for IRTC applies for a course costing £850 using SLC. Claimant pays the full balance of £850 to the provider as required when using SLC. The applicant uses all (£534) of their IRTC towards the cost of the course. They claim back the full £534 from their IRTC grant and recovers £175 of SLC on completion. They may apply for pre‐payment of up to 80% of the IRTC expended to reduce the initial outlay. Example 6 Item £ Calculation Notes A Gross course cost 620 B 20% personal contribution requirement 124 (20% of A) Under SLC rules C SLC grant (£175 maximum) used 175 D Outstanding balance 321 A-(B+C) E Total personal contribution 445 D+B F IRTC grant (£534 maximum) used 445 G Remaining IRTC 89 £175 maximum paid by the Service £534 used 534-F A Service leaver who qualifies for IRTC applies for a course costing £620 using SLC. Claimant pays the full balance of £620 to the provider as required when using SLC. The applicant uses £445 of their IRTC towards the cost of the course. They claim back £445 from their IRTC grant and recovers £175 of SLC on completion. They may apply for pre‐payment of up to 80% of the IRTC expended to reduce the initial outlay. 22 Summer 2015 / COURSES4FORCES www.courses4forces.co.uk train to connect… Specialists in providing providing engineering and training services services to the telecommunications industry industry Includes an Includes introduction to 5G Telecoms investment is still growing and the industry needs skilled trained engineers, project engineers and project managers for on going roll out programmes. ō Wireless & radio engineering Scotlandd 9,166 North rth East 3,960 Northern Ireland 2,785 North West 10,178 Yorkshire & Y H The Humber 6,542 ō Advanced wireless technologies ō Design & implementation of 4th generation network ō 3 Week course ō 2G, 3G & 4G Networks ō Bespoke CV service East Midlands l 7,9466 West e Midlands 10,071 East 13,914 W Wales 4,612 London 18,831 South East 27,669 South West 0,932 10,932 ō Excellent success connecting people to new careers ō Strong links with industry partners Jobs created or safeguarded by 4G FFor or further informa information tion on course schedules and prices call FREEPHONE 0800 612 9193 or contact Richard Lee on 07814 678406 Email: info@ubi-tech.co.uk www www.ubi-tech.co.uk .ubi-tech.co.uk In association with APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME E LC PROVIDER NUMBER NUMBER 6079 View from the Ministry View from the Ministry Commitment to the funding of higher and further education for Service leavers The government announced to Parliament on 17 July 2008 a package of cross‐ government support to Armed Forces personnel, their families and veterans, which included a commitment to providing Service leavers (SL) with access to a first full level 3 (GCE A level or vocational equivalent) or a first higher education qualification (a foundation degree or a first undergraduate degree or equivalent) free from tuition fees. Subsequently, the MoD engaged with other government departments (OGD) and devolved administrations (DA) to define and agree the parameters of this additional further education (FE) and higher education (HE) support, develop the policy and implement the proposals. The scheme commenced 1 2 with effect from 6 April 2009. On government direction, the scheme has been reviewed by MoD and its partner departments to ensure that it correctly meets the need of SL. This has resulted in revised criteria governing claims for FE and HE support under the auspices of the scheme that are submitted after 6 April 2011. The support is aimed at people who will benefit the most, and the application system is really no different from the current ELC rules other than the state (MoD and the relevant national education authority in England, Scotland or Wales) paying tuition fees in full rather than the individual making a contribution towards the cost. The full policy can be found in JSP898 Part 4, Chapter 7: Further and Higher Education Support for Service Leavers. Background This opens the gateway to further education for people who may have joined the Armed Forces with few or no qualifications, and gone on to achieve a level 2 qualification (GCSE or equivalent) in the Service but progressed no further. The MoD has already committed to the target for all Service people to achieve level 2 within eight years of service or on promotion to Sergeant (or equivalent), whichever is the earlier. Similarly, Service leavers who may have joined at level 2 and have taken the opportunity to gain a qualification such as an advanced apprenticeship or other accredited learning at level 3 (or equivalent), may now be able to access their first higher‐level qualification. Continued on page 26 Department of Business Innovation & Skills (BIS) and the Skills Funding Agency. Scottish Government and Welsh Assembly Government. 24 Summer 2015 / COURSES4FORCES www.courses4forces.co.uk APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME E LC PROVIDER NUMBER 6684 Make the most of your Military Skills with Embrion Why Embrion? Upcoming Courses • Our courses provide Internationally recognised ILM qualifications. • We are already established within safety critical industries as Consultants, Trainers and Recruiters. • Our courses are conducted by industry recognised experts. • Over 80% of our Coaches are ex-military personnel. • Our training is proven to make the most of your skills and ELCAS funding for a lucrative future as a consultant and coach. • We offer discounted fees for applicants using ELCAS funding. ILM Certificate in Management Coaching & Mentoring 5 DAY COURSE - with Professor Jonathan Passmore. Fo t Se rc he mi eC R n lu oy ars b, al in Pi Ai cc r ad ill y Internationally recognised qualifications Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study This ILM Level 5 Qualification provides a valuable leadership qualification with a focus on Management Coaching in safety critical environments. ELCAS Price only £1,395 Lean Six Sigma Green Belt 5 DAY COURSE - with Gordon Wallace. Receive both a Lean Six Sigma Green Belt Award and the ILM Level 5 Certification in Business Improvement with this specially designed course. ELCAS Price only £1,495 August 31st - London November 9th - Aberdeen June 8th - London September 21st - Aberdeen November 2nd - London For full course details visit www.embrion.co.uk Master’s in Modern War Studies and Contemporary Military History Military History and Practice from 1945 to the Present Day APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME October 2015 to September 2016 ELC PROVIDER NUMBER 1460 Approved by the Ministry of Defence in support of the ELC Scheme ELC Provider Number 1460 Directed by Professor Lloyd Clark, one of Britain’s leading authorities in modern warfare, this one-year course, starting in October 2015, examines major themes in modern military history and warfare. Sir Max Hastings General The Lord Dannatt Professor Sir Hew Strachan General The Lord Richards Lord Ashdown Based in central London, but designed for those that may live further afield, participants will undertake independent research under expert supervision on a topic of their choice. Assessment is by a dissertation of 20,000 words. Those who wish to attend the seminars and dinners, but not to undertake a dissertation, may join the course as Associate Students, at a reduced fee. A central feature of the programme is its celebrated series of evening seminars and post-seminar dinners, at the Royal Air Force Club, Piccadilly, at which participants can engage in general discussion with the speakers. The ten seminars are led by internationally distinguished experts, including: For further details Google: ‘Buckingham War Studies’ or see the website: www.buckingham.ac.uk/humanities/ma/warstudies Course enquiries: Claire Prendergast claire.prendergast@buckingham.ac.uk THE UNIVERSITY OF BUCKINGHAM LONDON PROGRAMMES The University of Buckingham is ranked in the élite top twenty of the 120 British Universities: The Guardian Universities League Table 2012-13 www.courses4forces.co.uk COURSES4FORCES / Summer 2015 25 View from the Ministry MAKING AN APPLICATION: STEP BY STEP 1. First, read Joint Service Publication JSP898 – Defence Direction and Guidance on Training, Education and Skills (ELC Regulations) and JSP898, Part 4, Chapter 7: Further and Higher Education Support for Service Leavers. A helpful flowchart, depicting the claim application process, has been drawn up for inclusion in Chapter 7 and is reproduced on pages 28–29 of this edition of Courses 4 Forces. 2. Find and talk to an education/learning and resettlement adviser. 3. Download the application form from the ELC website; only this version can be used and any other replicated form will be rejected. 6. As with the current ELC scheme, do not leave everything until the last minute. Allow time for any new providers to be accepted on to the scheme. Once accepted, applications may be submitted. Allow at least six weeks to go through this process – more if possible. Leaving it late may result in the application not being processed in time for the start of the course. 7. For the purposes of this scheme, where the state pays the tuition fees in full, providers will be expected to waive any initial registration fee to help reduce the level of bureaucracy. Applicants should not pay any of their own money towards the cost of their tuition fees. If they do, it will not be refunded. ● 4. Check the ELCAS database of approved providers – publicly funded providers for the purpose of this support will be highlighted. 5. If wishing to use a new provider, ensure that they will be eligible to participate in this scheme (they must deliver publicly funded FE/HE), and ask them to apply for scheme membership using the information on the ELC website. While the commitment provides subsidy for tuition fees, individuals may have to contribute to the non‐tuition‐ related costs of learning, which may depend on whether the learning is full‐time or part‐time, and the level of household income. Some applicants may be able to access means‐tested support, as may other students. Before making an application, Service leavers are advised to check the national position on existing support with the relevant national education authority (the BIS or SFA in England). There may already be existing free provision by another route: for example, those aged 25 years or under are already entitled to a first level 3 in England; there is free entitlement for all who fulfil the residency requirements on degree/HND‐level courses in Scotland; and Welsh residents also attract some support for FE and HE provision. It makes sense for Service leavers to explore alternative routes before considering support and access through the ELC top‐up scheme, and there are safety measures in place to prevent double funding. 26 Summer 2015 / COURSES4FORCES 8. A separate claim form must be submitted for each year of a course. Failure to do so could result in support being withdrawn. 9. Gap years are not permitted under the FEHE scheme. 10. Part‐time study under the FEHE scheme is permitted. Service leavers must undertake at least the equivalent of 25% of a full‐time course. ● Eligibility rules To take advantage of the support, Service leavers must: ● have completed four years’ full‐time service ● have previously joined the Enhanced Learning Credit (ELC) scheme and completed at least four years’ qualifying scheme membership ● only apply for a first eligible FE/HE qualification at the level for which they are academically qualified to enter learning on leaving the Service ● have left the Service or entered their qualifying resettlement phase on or after 17 July 2008 ● meet UK residency requirements to qualify for full state subsidy. Special eligibility criteria apply to personnel who are medically discharged from service before achieving four years’ service and advice should be sought from unit education staffs. Qualification level This commitment will provide access, free from tuition fees, for the following. ● A first full level 3 or a first HE qualification. The scheme is specifically targeted at supporting the achievement of a first qualification at either level 3 or HE. Service leavers are not permitted to receive support to commence studies at master’s level. If the scheme is used to achieve a level 3 qualification, or 120 credits have been achieved towards higher‐level studies, it cannot be used again to achieve an HE qualification. Similarly, although the scheme supports the achievement of an HE qualification up to that of a full undergraduate degree, it cannot be used to achieve a degree if a lower‐level HE qualification such as an HND is already held. It is, however, permissible for an SL using the scheme to expand their studies while they are in progress, for example extending their foundation degree studies to achieve a full degree. A level 3 or national equivalent. This refers to a full UK level 3 qualification such as the achievement of two GCE A levels (A2) (passes at A–E) or vocational equivalent as defined by the National Qualifications Framework (NQF) or the Qualifications and Credit Framework (QCF) (England and Wales); or in Scotland a level 6 qualification (SVQ level 3) on the Scottish Credit and Qualifications Framework (SCQF). A foundation degree or full undergraduate degree or national equivalent. Typically, to be eligible for this support, the higher education qualifications would be at levels 4–6 of the Framework for Higher Education and Qualifications in England, Wales and Northern Ireland (FHEQ) – for example, a first undergraduate degree (including foundation degree) or Higher National Certificate or Diploma for which the entry qualification is lower than a degree and that normally takes place at a publicly funded institution. In Scotland the equivalent qualification is a Higher National Certificate (HNC), Higher National Diploma (HND) or a first undergraduate degree, undertaken at a further education college (FE college) or a higher education institution (HEI). Main scheme features ● ● The provision took effect from academic year 2009/2010, for eligible qualifications starting in August/September 2009 onwards. The commitment is for nationally recognised UK‐based qualifications only. To qualify, eligible Service leavers must have been resident in the UK for at least www.courses4forces.co.uk View from the Ministry ● ● ● ● three years prior to the start of the course and they must continue to remain in the UK until they complete the qualification (overseas service while employed in the Armed Forces counts towards UK residency). Because it is aligned to the ELC scheme, support can be accessed by eligible Service leavers for up to ten years after they leave the Armed Forces. Service leavers should apply though the ELC scheme, using up any of their remaining annual ELC credits in each financial year over the length of the qualification, but incurring no direct cost to themselves in paying towards the tuition fees. By providing a full state subsidy to pay for tuition fees only, the MoD will continue to pay its contribution towards course fees under the ELC scheme (up to a maximum of £1,000 or £2,000 per financial year), and BIS/SFA or the devolved administration equivalents in Wales and Scotland (where not already provided through existing national support) will buy out the minimum 20% personal contribution that would have been paid by the individual using their ELC. If ELC have been exhausted in‐Service, Service leavers may still be eligible to apply for support at the next higher‐ level qualification on leaving, but only where this meets the eligibility criteria. For example, those who may have achieved a level 3 (or equivalent) or hold no more than 120 credits in ● ● ● ● HELP AND ADVICE For general enquiries about the scheme, eligibility and qualifications, seek advice from single‐Service education and resettlement staff, not ELCAS. ELCAS’s role is to administer applications, not provide advice and guidance on eligibility or education/learning or resettlement needs. Policy helpline details are: ● RN – RN ELC Manager, NAVY TRG HQ‐EL3R RESET SO3C, Tel Mil: 93832 5954 Civ: 020392 625954 ● Army – Learning Credit Scheme (LCS) Manager, email: elc@detsa.co.uk Tel Mil: 94391 7565 Civ: 01264 381565 or 01264 381580 ● RAF – 22 Training Group, Learning Forces, email: 22trgGp‐ LrngCreditsAdmin@mod.uk Tel: 01400 268182 www.courses4forces.co.uk ● ● higher‐level studies, and hold no higher education qualification may apply for support to undertake their first foundation degree. If ELC have already been exhausted in‐ Service the commitment to fund the tuition fees in full transfers to BIS/SFA or the devolved administration. In these circumstances, to help reduce the level of bureaucracy, speed up the process and until other arrangements can be put in place, the MoD will continue to pay the course fee in full but reclaim it back from the relevant national education authorities. Once ELC run out after leaving, the commitment for any continued funding to complete the first FE or HE qualification will transfer to BIS/SFA or the devolved administration. Provision must be delivered through publicly funded FE and HE institutions, some of which may already be listed as existing approved ELC providers. Providers delivering non‐publicly funded FE/HE qualifications are not eligible to be considered for this scheme. The provision is available only for nationally recognised qualifications – those accredited by nationally recognised awarding bodies and delivered through FE or HE institutions. This means that some qualifications currently supported through ELC, such as pilots’ licences, some sports qualifications and what are known as vendor/industry‐standard qualifications will not attract the state top‐up and will be ineligible for this support. The provision will not be retrospectively applied to anyone who left the Services prior to 17 July 2008. This fully state‐subsidised support may be transferred to the spouse or civil partner in the case of death in service or medical discharge where an individual’s medical condition is so severe that it will prevent them from taking advantage of the educational support. In such circumstances the scheme eligibility rules must be met in all other respects. The spouse or partner must also be in a position to benefit from the support and may be permitted to undertake their first full level 3 (or equivalent) or first higher education qualification. Where a Service leaver, regardless of Personal Status Category, is unlikely to recover sufficiently to be able to utilise their ● ● entitlement, then their resettlement (and applicable remaining ELC entitlements) may be transferred to a nominated proxy in accordance with JSP534. Defence support is provided on a ‘burden sharing’ basis, reflecting the mutual benefit that personal development brings to the individual and the organisation. Individuals in receipt of funding and study time are expected to make a personal contribution using their own funds and off‐duty or leave periods. Undertaking personal development does not automatically confer duty status and does not count towards reserve training commitments or bounty arrangements. A final message to Service leavers This additional support will go a long way to helping Service leavers achieve their first full level 3 (or national equivalent) or first HE qualification. This will help pave the way for the return to civilian life, or provide assistance at a later stage for those who have left to achieve a useful, nationally recognised qualification. As competition becomes fiercer in a time of economic downturn, having skills and qualifications in addition to a wealth of experience gained in the Armed Forces may give the edge when seeking employment. All the tuition fees are free, so the cost to the individual is time and effort. Higher-level qualifications Understanding what qualification is eligible for ELC funding can be a challenge. It seems simple enough to state that the qualification must be listed at level 3 or above on the National Qualification Framework (NQF) (England and Wales), or the new Qualifications and Credit Framework (QCF), or at the equivalent (level 6 or above) on the Scottish Credit and Qualifications Framework (SCQF). And, for the vast majority of higher‐level qualifications, these frameworks are the authoritative reference lists. But there are many other qualifications available that seem to be tried and tested, worthwhile and valued by employers. First of all, it is important to understand the difference between academic and vocational qualifications. For example, at level 3 and above on the NQF (level 6 on the SCQF) these fall into well‐ recognised categories such as A‐levels, certificates in higher education, diplomas, COURSES4FORCES / Summer 2015 27 View from the Ministry foundation degrees, higher national diplomas, graduate certificates/diplomas, bachelor’s degrees, master’s, postgraduate certificates and diplomas, and doctorates. Vocational qualifications include a range of certificates and diplomas at NVQ levels 3 to 5, with vocational diplomas at the highest level. Both academic and vocational higher‐level qualifications now equate to generic levels in the NQF structure. Other qualifications There are many other qualifications, and the MoD and ELCAS go to great lengths to quality‐assure providers wishing to apply for approved learning provider status. And, by keeping the numbers within a manageable range, we can ensure that there are sufficient resources to: carry out rigorous evaluation and inspections; compare and benchmark provider service delivery, support and course costs; and, equally important, ensure that those higher‐level qualifications offered are eligible for ELC funding. However, it can still be difficult to decide whether a course that does not appear on the NQF (or QCF or SCQF) – which can be for a number of reasons – is eligible for ELC support. There are many ‘industry standard’ or ‘vendor’ certificates and qualifications on the market, the majority linked to vocational skills and highly valued by employers. Unfortunately, there are many worthless ones around too, which may not be valued and recognised by an employer, or may not enhance skills to benefit career and promotion prospects in the Services, or help find employment on leaving them. To provide some recognition and support for worthwhile qualifications, and to eliminate the rogue ones, the MoD and ELCAS liaise with approved providers; awarding, regulatory and governing bodies; and Sector Skills Councils across the major skills sectors. The object is to bring some sense and understanding to these other 28 Summer 2015 / COURSES4FORCES ANNEX A TO PT 1, 3.5.2: ELC SCHEME PROCESS FOR SP AND LP SP/Ex SP identified course of learning in liaison with Approved LP Key LP activities SP/Ex SP completes ELC Claim Form (form ELC 005.01) Claim rejected SP/ Ex SP submits Claim Form (form ELC 005.01) to CO and Ed Staff for approval Authorised Ed Staff/SSR processes claim online or submits Claim Form to ELCAS for processing ELCAS checks eligibility of SP/Ex SP to claim an ELC via ELCAS database or Ed Staff/SSR checks via online system ELCAS or Ed Staff/SSR processes and approves Claim and sends SP/Ex SP a CLAIM AUTHORISATION NOTE (CAN form ELC 005.02) SP/Ex SP books course of learning with the LP, pays 20% personal contribution/deposit and passes the CAN (form ELC 005.02) to the LP as authority to proceed LP sends invoice addressed to Director General Financial Management Shared Service Centre to ELCAS (after course start date) Invoices for unauthorised claims and/or missing the required information returned to LP Within 15 working days of receiving an invoice ELCAS checks invoice against approved Claim record and passes to relevant MOD Budget Manager. The Budget Manager authorises the data and then passes on to the Director General Financial Management Shared Service Centre for Payment MOD Director General Financial Management Shared Service Centre makes payment to LP and issues a remittance. (Please note that once DGFM SSC receives payment instruction, it may take 30 days for payment to be made) Complete www.courses4forces.co.uk View from the Ministry ANNEX TO JSP898 PART 4, CHAPTER 7 – FURTHER AND HIGHER EDUCATION SUPPORT SCHEME FULL STATE SUBSIDY – FE/HE TUITION FEES CLAIM PROCESS TO BE FOLLOWED BY LEARNERS AND LEARNING PROVIDERS Claimant identifies learning requirement for first full level 3 (GCE A level or vocational equivalent), or a first higher education qualification (a foundation degree or a first undergraduate degree or equivalent) free from tuition fees Claimant completes claim form confirming: • member of ELC scheme • at least 4 years’ ELC service • at least 4 years’ full-time service • meets residency requirements • first full level 3 or first HE qualification • left service or entered resettlement phase on or after 17/07/08 • eligible LP used • ensuring claim form will reach ELCAS 25 clear working days before course start date Claimant identifies eligible LP providing level 3 – course (or national equivalent) Claimant submits claim form to SSR who signs to confirm that: • claim is completed correctly • LP is eligible • claimant is eligible • claimant country of residence correct • identification of FE / HE correct • learning will be at least the equivalent of 25% of a full-time course No Claim OK for submission to ELCAS? Query Claim Query or Claim Reject? Yes SSR explain query reason to claimant and request amendment(s) to claim form Reject Claim signed by SSR to confirm all details can be accepted by ELCAS Refer back to SSR either for claim reject or for over-ride submission End of process No Submitted to reach ELCAS 25 clear working days before course start date No Over-ride authority with claim? Rejected or overridden by SSR? Rejected by SSR Yes ELCAS enters claim onto ELCAS database and carries out the following validations: • member of ELC scheme • sufficient eligible service • claimant signature present and signed before line manager and / or SSR • eligible LP • course dates correct • SSR signature present and correctly dated • Unit Stamp present • country of residence confirmed • claim monetary amounts valid • identify whether ELCAS + OGD or OGD only Refer back to SSR explaining reason for reject. Mark database record as claim rejected Reject End of process ELCAS issue CAN to SSR. SSR issues CAN to learner No Claim OK for authorisation? Reject or query? Over-ridden Query End of process SSR makes appropriate amendments to claim Learner books course, not paying any money to provider but using CAN as proof of future payment Learner cancels course – cancellation / reinstatement flows Refer back to SSR explaining reason for reject. Mark database record as claim rejected LP sends invoice to ELCAS as follows: • invoice payee = DGFM, MOD • dated at least six weeks after start date • confirm whether course is FE or HE • confirm that the learner is participating and undertaking the learning effectively at the point of invoice • Confirm learner is undertaking at least the equivalent of 25% of a full-time course Course starts (Invoice cannot be submitted by LP until 6 weeks after course start date, invoice must be dated as such) ELCAS enters invoice details onto database and carries out the following validations: • invoice payee identified as DGFM (MOD) • invoice date at least six weeks after course start • invoice matched to claim by either claim number or service number • LP code matches claim LP code and allocation • OGD amount matches CAN • ELCAS amount matches CAN • VAT amount <= prevailing VAT rate • FE / HE matches CAN • LP confirmed learner has effectively undertaken course • LP confirmed learner is undertaking at least the equivalent of 25% of a full-time course Refer back to LP explaining reason for query LP amends invoice as appropriate Query Invoice OK for authorisation? No Invoice OK for authorisation? ELCAS output consolidation report (quarterly) confirming reclaim requirements (based on residency and FE / HE data) to budget office and OGD/DA ELCAS output payment file splitting payments by service. Payment files sent to appropriate budget office. Pay file detail to include claimant country of residence and whether course FE / HE to allow budget office to correctly identify reclaim source Reject Refer back to LP explaining reason for reject End of process Query Invoice OK for authorisation? Budget office raise request to invoice quarterly to each OGD through DGFM FM SSC Refer to working ELCAS 005/0 Payment Queries DGFM arrange for reclaim via invoice England FE England HE Scotland FE Scotland HE Wales FE Wales HE DGFM FM SSC pays LP Glossary DGFM send reclaim update to Single Service Budget Office DGFM send monthly spend return to Single Service Budget Office OGD = Other Government Departments ELCAS = Enhanced Learning Credits Administration Service FE = Further Education HE = Higher Education LP = Learning Provider WD = Working Days SSR = Single Service Representative CAN = Claims Authorisation Note DGFM FM SSC = Director General Financial Management Financial Management Shared Service Centre End of process www.courses4forces.co.uk COURSES4FORCES / Summer 2015 29 View from the Ministry qualifications and determine, where appropriate, higher‐level equivalence. For example, equivalence of the training leading to award of a private pilot’s licence has been agreed at level 3 with the Civil Aviation Authority. e‐skills UK, the Sector Skills Council for Business and Information Technology, has been involved in pulling together a matrix of eligible higher‐level vendor IT qualifications, and similar work has taken place with Summit Skills on building services engineering. This work will continue, in the drive to provide clear guidance and advice. But not all organisations are quick to respond, and some may not know the answers. It can take time to agree which vocational courses equate to a higher‐level academic equivalent in terms of rigour, commitment and learning. The ELC scheme is largely meant to be about personnel pursuing higher‐level learning, delivering benefits to both the learner and the Armed Forces. But it also allows level 3‐plus learning to be pursued during resettlement or for up to ten years after leaving the Services. The majority of this learning is likely to be vocational (learning new skills or enhancing existing ones) with the qualification benefiting the learner and a future employer and, nationally, adding to the UK’s skills base. The major difficulty claimants and countersigning education/learning staff have is in determining whether a vocational course leading to a qualification should be supported through the ELC scheme. For the vast majority of qualification courses the rule is clear: the qualification must appear on the NQF/QCF or national equivalent. However, if an industry standard qualification has been assessed as being at NQF (or equivalent) level 3 or higher, and accepted by a reputable awarding or regulatory body, this information will appear on the ELCAS website, linked where possible to external advice and guidance. These instances are likely to be rare but, when they arise, it is the responsibility of learning providers and individual claimants to prove that a qualification is at level 3 or above. Improving ELC scheme administration ELCAS, MoD and the Service scheme administrators continue to review, streamline and improve the claims procedure, but the scheme operates within strict guidelines. Funding must be accountable, with robust and fully auditable systems in place to track how ELC are used to pursue higher‐level qualifications. Inevitably, learning providers may have to tweak their course registration process, invoicing procedures and learning support to comply with the particular requirements of the ELC scheme, taking into account the particular circumstances of Service life. How you can help: avoiding queries or rejection Claimants can also help things run smoothly. ELCAS continues to deal with a high proportion of claims that are queried or rejected. Almost 20% of all claims received do not comply with the correct claims authorisation procedures, and this figure is even higher for those received by education staff. Some of the main reasons for rejection include: ● applicants enrolling on a course – and sometimes paying a fee – without first obtaining the necessary claims authorisation note (CAN) from ELCAS ● other learners fail to allow sufficient time between submitting a claim and starting a course; this process takes at least five weeks – it can take ELCAS up to 15 working days to generate a CAN; any claim submitted within 15 working days of the start of the course will automatically be rejected by ELCAS as there is insufficient time to process it 30 Summer 2015 / COURSES4FORCES this problem is exacerbated by submission of a second or third ELC claim, which is automatically rejected because the course evaluation form for the previous claim was not completed. Learners should plan ahead, research and discuss their learning with their line manager and Service education or learning adviser. This applies equally to qualifying ex‐Service people using their ELC, some of whom, again, leave their claim submission until the last minute. The 15‐day margin is in place for good reason. Those who do not plan sufficiently ahead could find themselves significantly out of pocket as retrospective claims are not allowed under any circumstances. As mentioned above, another reason for claim rejection is that the course does not meet the necessary minimum criteria (level 3 or above on the NQF or QCF) or even that the learning provider is not on the ELCAS approved list. Other reasons for rejection are: ● failure to follow the correct procedure for signing, authorising and dating the claim form ● the claim not being received in the qualifying financial year ● applicants with fewer than four years’ service and therefore not eligible to claim an ELC ● incorrect financial data, such as the learner’s contribution being less than 20% or the MoD’s contribution calculated as exceeding the £1,000 or £2,000 limit. Do not assume that all courses offered by an approved provider are automatically admissible under the ELC scheme. This is a common misconception: one provider may supply many courses, but only those at NQF/QCF level 3 or above (and equivalent) may be undertaken for ELC purposes. Other reasons for claims being queried include: ● incomplete or illegible forms (25% of all rejected/queried claims) ● applicants not registered on the ELCAS system ● more than one active claim being processed for an individual in the financial year. All this has a knock‐on effect, with the process for dealing with claims being delayed while ELCAS staff follow up queries. Those that are rejected and returned add to the burden on education and learning staff, as valid but incorrect applications have to be reprocessed and this is not helped by personnel moving and sometimes being difficult to trace. Learners should: ● plan ahead and get it right first time ● not buck the system or pay up front ● be diligent in completing claim forms. ● Post-course evaluation Another important area that continues to be neglected is post‐course evaluation. To date, fewer than a third of applicants are completing and returning their evaluation forms. Again, this leads to further chasing, with ELCAS staff issuing reminders and education/learning staff taking further time to trace individuals to pass them on. After people have been chased, the response rate improves to about 50%, but nothing less than a 100% completion rate is good enough. Evaluation is extremely important. Learner feedback is an essential element of the quality assurance process and provides the evidence to help the MoD tackle poorly performing learning providers and, where necessary, suspend or withdraw their approved status. It is also a requirement for the individual to retain a copy of the evaluation in their personal development record. If they do not and cannot provide evidence of course completion, future ELC claims will be denied. It is in learners’ interests to take the time to complete the ELC post‐course evaluation form. www.courses4forces.co.uk Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study Es t. 87 19 COMMERCIAL DIVING Get job satisfaction, flexibility, lucrative earnings and worldwide travel. Get the best start to your exciting new career with training for the job, from the commercial diving experts. 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APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME School of Health & Social Care www.courses4forces.co.uk ELC PROVIDER NUMBER 1716 COURSES4FORCES / Summer 2015 31 Enhanced learning credits: dos and don’ts Enhanced learning credits: dos and don’ts Learners should: ensure that they understand the regulations (Joint Service Publication JSP898 – Defence Direction and Guidance on Training, Education and Skills) consult education/learning staff and line managers to discuss their personal development plan plan ahead, leaving at least 25 days between submitting a claim and needing to book a course not commit payment contributions to providers until they receive a claim authorisation note (CAN) be prepared to provide evidence that the intended course is at least at National Qualifications Framework (NQF) or Qualifications and Credit Framework (QCF) level 3 (or equivalent) and that it directly benefits the Service, unless the claim is resettlement‐related during last two years of Service ensure the provider has approved provider status by checking the ELCAS website at www.enhancedlearningcredits.com not automatically assume that approved provider status means that the entire portfolio of a provider’s courses meets the level 3 requirement ● ● ● ● ● ● ● ● ● ● ● ● ● ● ensure the training is delivered by an approved ELC provider if using individual resettlement training cost (IRTC) grant with ELC to fund a level 3 or above nationally recognised qualification consult their education, learning, training and/or resettlement adviser if they are unsure as to the best use of funding for resettlement training never enrol on a course or commit themselves financially without having first obtained the necessary approval from their own Service and a claim authorisation note from ELCAS never enrol on a course with a new provider awaiting ‘approved’ status; wait until this has been achieved; if it takes too long, look on the ELCAS website for an alternative provider remember that the scheme operates a strict ‘three hits and you’re out’ policy; think carefully before submitting a claim inform ELCAS if last day in Service alters from that originally stated complete and return the evaluation questionnaire on completion of study; if they do not and cannot provide evidence of course completion, future claims will be denied. “Think carefully before submitting a claim” THE COLLEGE OF OSTEOPATHS Education/learning staff authorised to approve ELC claims should: M.Ost/B.Ost Degrees in Osteopathy In collaboration with Staffordshire University Study in Stoke-on-Trent or North London • • • • • • looking for a career change? interested in joining a respected healthcare profession? looking for a course and a new profession to fit in with your lifestyle? transfer, adapt and build on your existing skills learn the business skills to set up your own osteopathic practice take advantage of your ELCAS entitlement The College of Osteopaths has considerable experience of training former members of the Forces, and we understand that you have a lot of relevant experience and skills to offer. Our five year part-time degree programme, with its flexible approach to learning, is particularly suitable for those wanting a career change, but needing to combine employment with study rather than embark on a full time course. ● ● ● ● ● ● The taught course takes place over18 weekends each year and consists of lectures, workshops and practical sessions. It is combined with distance learning packages, self-directed study and coursework. In addition the student osteopath will spend a total of 1200 hours attending one of the College’s osteopathic teaching clinics. This brings the added interest of having contact with genuine patients right from the start. “There is a real sense of camaraderie, with students of all ages and backgrounds supporting each other on their journey to qualify as Osteopaths. I recently graduated from the College of Osteopaths, and I would thoroughly recommend the course to Service Leavers” Major Phil Waddell, Royal Signals APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME or telephone 01782 294596 32 Summer 2015 / COURSES4FORCES ● E LC PROVIDER NUMBER 2138 Visit our website for further details about osteopathy and our training programmes: www.collegeofosteopaths.ac.uk ● ● ● ensure the learner fully understands the details of the scheme ensure individuals are eligible to claim by seeing their ‘acknowledgement of scheme membership’ ensure before granting approval that claims meet the higher‐level learning criteria when in doubt, seek proof – one useful source of information being http://register.ofqual.gov.uk not assume that approved provider status covers the entire range of a provider’s courses be aware of the rules permitting the use of ELC or SLC with IRTC to fund the same eligible learning activity in resettlement where required, advise Service leavers on the best use of available funding to pay towards learning activities where it meets the criteria of either the ELC or SLC schemes advise individuals that the scheme is not retrospective and they should always allow sufficient time between submitting a claim, receiving a claim authorisation note and committing themselves financially if in doubt, seek the advice of headquarters education/learning staff ensure the scheme works and that the regulations surrounding it are strictly observed – because failure to do so will place the scheme at risk. www.courses4forces.co.uk Postgraduate courses by part-time distance learning SECURITY STUDIES Postgraduate Certificate / Postgraduate Diploma / Master of Science www.security-studies.com/FLR2549AB4F1 COUNTER-TERRORISM STUDIES Postgraduate Certificate / Postgraduate Diploma / Master of Science www.ibc-academy.com/FLR2579AB4F1 INTELLIGENCE & SECURITY STUDIES Postgraduate Diploma / Master of Science www.ibc-academy.com/FLR2582AB4F1 Application deadline: 7th September 2015 Courses start: 21st September 2015 Tel: +44 (0)20 3377 3210 | +1 (646) 957 8929 Email: info@security-studies.com Quote VIP: FLR2549AB4F1 Enrolment Administered by: These are London Metropolitan University programmes and qualifications, with enrolment and delivery administered by IBC Academy. The courses are taught, assessed, quality assured and awarded by London Metropolitan University. Approved providers and preferred suppliers – the differences Approved providers and preferred suppliers – the differences APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME ELC PROVIDER NUMBER 8888 o clear up any confusion concerning the difference between learning credits – enhanced learning credits (ELC) and standard learning credits (SLC) – and the individual resettlement training cost (IRTC) grant, it is important to understand that they are used in different ways. Learning credits are primarily about funding nationally recognised qualifications, and Service people must meet the requirements of the individual scheme criteria to qualify. The IRTC grant is available to eligible Service leavers to purchase resettlement training. Under certain circumstances individuals can claim either ELC or SLC in addition to IRTC during resettlement, and both these grants may be authorised by the same line manager and education/learning/resettlement adviser. It is now permissible to use either ELC or SLC, together with IRTC, to pay for the same learning activity where the activity meets the requirements of the ELC or SLC scheme. The process of claiming remains unchanged and claims should continue to be submitted in accordance with current learning credit or resettlement policy. In effect, these grants continue to be independent of each other, but it makes sense, where there is advantage to the Service leaver, to use all available funding during resettlement. If using IRTC with ELC to pay towards a nationally recognised qualification, an ELC approved provider must be used. T -UYEPM½IHEWETVSJIWWMSREP “ -UYEPM½IHEWETVSJIWWMSREP TLSXSKVETLIVSRPMRIERH TLSXSKVETLIVSRPMRIERH MRQ]S[RXMQI MRQ]S[RXMQI ” *SVQIV7KX7XITLIR+SH[MRSJXLI/MRKW´6S]EP,YWWEVW *SVQIV7KX7XITLIR+SH[MRSJXLI/MRKW´6S]EP,YWWEVW ERHRS[ETVSJIWWMSREPTLSXSKVETLIV ERHRS[ETVSJIWWMSREPTLSXSKVETLIV **MRHSYXLS[ MRHSYXLS[ youGERUYEPMJ]EX youGERUYEPMJ]EX [ [[[TTXYXSVSRPMRIGSQ [[TTXYXSVSRPMRIGSQ 4 4VSJIWWMSREPP]VIGSKRMWIH VSJIWWMSREPP]VIGSKRMWIH U UYEPM½GEXMSRWJVSQ9/XYXSVW YEPM½GEXMSRWJVSQ9/XYXSVW ) )QEMPYTWXEVXW$TLSXSXYXSVSRPMRIGSQ QEMPYTWXEVXW$TLSXSXYXSVSRPMRIGSQ 34 Summer 2015 / COURSES4FORCES % %4463:)(&=1S( 4463:)(&=1S( --279443683* 279443683* 8,))0'7',)1) 8 ,))0'7',)1) Approved providers are organisations that have met the MoD’s criteria to be permitted to run courses that qualify for ELC funding (at level 3 or above on the National Qualifications Framework/Qualifications and Credit Framework). They are on a list maintained by the ELC Administration Service (ELCAS) and only such providers may be used if ELC are to be claimed. A provider not on the approved provider list may apply to ELCAS for ‘approved’ status if it has someone wishing to undertake ELC‐ funded training with it – this may take some time, so needs to be done well in advance, before potential customers start a course. Career Transition Partnership (CTP) preferred suppliers are organisations that have been assessed by the MoD as being suitable training providers for people undertaking their resettlement programmes. Although Service leavers are encouraged to use preferred suppliers, they may use the IRTC for any resettlement programme approved by their line manager and resettlement specialist. Individuals who have registered for ELC can make use of them for up to ten years after leaving the Services using approved providers. There is no similar facility with the IRTC. Some approved providers will also be preferred suppliers, although some will not be. Individuals therefore need to ensure they are looking at the right list. The basic guide is: ● in‐Service (including last two years resettlement phase) = learning = ELC = approved provider = ELCAS ● leaving = resettlement (not also using ELC for same activity) = IRTC = preferred supplier = CTP. Where ELC is being used in conjunction with IRTC and Graduated Resettlement Time, it may be permissible to claim both subsistence and travel in accordance with JSP752 (Tri‐Service Regulations for Allowances). (Details of the rules governing ELC use can be found in JSP898 – Defence Direction and Guidance on Training, Education and Skills.) In such cases, the validity of such claims is to be assessed against the criteria laid down in JSP534 (the Tri‐Service Resettlement Manual). www.courses4forces.co.uk Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study NEBOSH HEALTH AND SAFETY COURSES WE CAN HELP YOUR CAREER TRANSITION WITH OUR GLOBALLY RECOGNISED HEALTH AND SAFETY QUALIFICATIONS… APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME E LC PROVIDER NUMBER 6781 Course One Course Two Course Three NEBOSH National General Certificate in Occupational Health and Safety NEBOSH National Certificate in Construction Health and Safety NEBOSH National Certificate in Fire Safety and Risk Management Course Four Course Five NEBOSH International Technical Certifcate in Oil and Gas Operational Safety NEBOSH Certificate in Environmental Management SPECIAL OFFER… Choose any combination of three courses for one ELC claim. CALL US TODAY AND ASK FOR A BROCHURE OR VISIT OUR WEBSITE Ipswich: 01473 212535 | London: 0207 194 84 33 E: info@ccas-ltd.com | www.ccas-ltd.com gh ll ou ss wi hr ce S u t pro OM t yo ng or di pp un su he f t 14 different discounted packages for service leavers Internationally recognised Health & Safety qualifications at Level 3 7 week work experience placements available for successful candidates Re-train for your future and join a fast growing employment sector Health & Safety Careers call now: 0845 www.oms.uk.com www.courses4forces.co.uk 1300 616 APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME ELC PROVIDER NUMBER 3228 COURSES4FORCES / Summer 2015 35 The ELC claims process for those who are no longer in the Armed Forces The ELC claims process for those who are no longer in the Armed Forces lways refer to the ELCAS website (www.enhancedlearningcredits.com) or single‐Service websites for the latest information about the ELC scheme. Check that the learning provider is an approved MoD ELC provider by searching the list on the ELCAS site. A The current scheme membership of learning providers offers a good geographic spread across the UK, and a range of qualifying academic and vocational courses across a wide and diverse skills spectrum. Claimants are encouraged to use existing providers. There is no guarantee that a new provider will be accepted on to the scheme, especially if there is already sufficient existing provision. A key aim of the MoD is to keep provider membership within manageable limits. Ensure that the course you wish to undertake results in a qualification at level 3 or above on the National Qualifications Framework (NQF) or Qualifications and Credit Framework (QCF), or equivalent. To do this, ask the learning provider who the awarding body is that accredits the course. Contact the awarding body to get confirmation that the qualification is recognised on the NQF/QCF and is at least level 3. You may need proof that the qualification is on the NQF/QCF to send in with your claim, particularly if the course you are undertaking is unusual. Seriously consider whether you can cope with the study level of the course you wish to undertake. Have you got the time? Be aware of the learning provider’s policy if you do have to withdraw from the course. Some will give refunds; others will not. Do not part with any money to the provider without full authorisation of your claim through having received your claim authorisation note (CAN) (see below). Ensure that you make a claim at least 25 days before you need to make any payment for the course. Be aware that no training you have already completed or paid for can be claimed back under the ELC scheme retrospectively. Ex‐Service personnel who registered on the ELC scheme while serving 36 Summer 2015 / COURSES4FORCES may claim up to £1,000 per financial year towards course fees if they completed four years’ Service or £2,000 if they completed eight or more years’ Service. Three claims may be made in total (including any made while still serving). Claims may be made for up to ten years from last day of service. To make a claim, download the form from the ELCAS website and fully complete it, except for Parts 4 and 5 – staff in the single Services will complete these elements. Then send the fully completed claim form to the relevant address, with: ● proof of last day of service ● information about the course, including proof of level of qualification ● photocopy of a utility bill, showing home address ● photocopy of driving licence or passport (showing photo) ● telephone number (daytime). If your claim is eligible, it will be forwarded to ELCAS, which will check you are registered for the ELC scheme and are eligible. ELCAS will return a CAN to your single‐Service education/learning staff, with an evaluation form. They will in turn forward them to your home address. This process takes around two weeks. All applications must be submitted to SDEs/SSRs for approval (verification and counter‐signing) at least 25 clear working days prior to the start of the course. Approved applications will then be submitted by SDEs/SSRs to ELCAS. (Claim forms should not be submitted direct to ELCAS.) Claimants must ensure there is sufficient time to receive the CAN to present to their chosen provider before the course starts; for many providers, this means the CAN must be presented to them by the final course registration date. Sufficient time must also be allowed to allow any new publicly funded provider not listed on the ELCAS database to apply for scheme membership as an approved provider. A CAN will not be issued by ELCAS until this process has been completed. On receipt of the CAN, you can proceed with payment by sending your CAN with your 20% minimum contribution to the training provider. The CAN enables the training provider to invoice Defence Business Services for the rest of the fees up a total of £1,000/£2,000, as appropriate. When you have completed your course, you must also complete the evaluation form and return it to ELCAS. If you do not do this it could jeopardise your next claim. If you have any doubts about any aspect of this process, contact your single‐Service education/learning representative for advice before submitting the claim. WHERE TO SEND CLAIMS IF YOU ARE NO LONGER SERVING Note: Personnel should contact their Single Service Representative (SSR) only if they have been unable to find the answer to their query on the ELCAS website (www.enhancedlearningcredits.com) and FAQs page. Royal Navy: ELC Manager NTE(ER2), Floor 3, Mailpoint 3.3, Leach Building, Whale Island, HMS Excellent, Portsmouth PO2 8BY Tel: 02392 625954 email: NAVYTRGHQ‐EL3RRESETSO3C@mod.uk Army: Learning Credit Scheme (LCS) Manager, DEdCap, Zone 4, Floor 2, Ramillies Building, Army HQ, Monxton Road, Andover SP11 8HT Tel: 01264 381580 email: elc@detsa.co.uk The Army Single Service telephone helpline is open from 1300 to 1600 Monday, Wednesday and Friday, excluding bank holidays. Royal Air Force: Learning Credits Administrator, 22 (Trg) Gp, Rm 227, Trenchard Hall, RAFC Cranwell, Sleaford, Lincs NG34 8HB Tel: 01400 268183 email: 22TrgGp‐TSU‐PDAS‐LCA@mod.uk www.courses4forces.co.uk Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study www.courses4forces.co.uk COURSES4FORCES / Summer 2015 37 Exemption from taxation for payments made to Service leavers under the Enhanced Learning Credits scheme Exemption from taxation for payments made to Service leavers under the Enhanced Learning Credits scheme MRC and MoD have worked together and reached an agreement on tax exemption for Enhanced Learning Credit (ELC) payments to Service leavers under the ELC and Further and Higher Education Commitment (FHEC) schemes, effective from 2 September 2012. H Background The Enhanced Learning Credits (ELC) scheme provides large‐scale help to personnel who qualify to help pay towards the cost of higher‐level learning and is funded by the single Services. Eligible personnel make a personal contribution of 20% of the total course fees and can receive a single payment, in each of a maximum of three separate financial years, of up to £1k or £2k (depending on qualifying scheme membership) to cover up to a maximum of 80% of course fees. In addition, in July 2008, the government made a commitment to providing Service leavers (SL) with access to a first full level 3 (GCE A level or vocational equivalent) or a first higher education qualification (a first foundation degree or first undergraduate degree or equivalent) free from tuition fees.1 The MoD engaged with other government departments (OGD), particularly BIS and the Scottish and Welsh Devolved Administrations (DA) to set up this additional Further and Higher Education Commitment (FHEC) scheme. In effect, MoD pays its contribution towards the course fees as per the ELC scheme for up to three years, and the relevant OGD and DA buys out the personal contribution that would have been paid by the SL using the ELC. 38 Summer 2015 / COURSES4FORCES Tax exemption measure Most courses of study under the ELC scheme undertaken by individuals whilst still serving will be exempt from taxation, either as income or as a benefit in kind, if they can be justified as ‘work related’. In order for SLs to benefit fully from the ELC/FHEC schemes, tax exemption for their ELC payments was required. HMRC and MoD have worked together and reached an agreement on tax exemption, effective from 2 September 2012. This agreement is in support of the government’s commitment to Service leavers and the Service Covenant in general. In placing the ELC and FHEC schemes on a statutory basis, the Service leaver (or their surviving spouse, civil partner or eligible partner where appropriate) will not be required to pay income tax on payments received under the schemes. This measure will enable Service leavers to draw maximum benefit from the ELC and FHEC schemes. KEY CONTACT Advice on any aspect of the ELC and FHEC schemes is available from: Appt: People‐TESRR‐Skills email: People‐TESRR‐Skills@mod.uk 1 Cm 7424, dated July 2008: The Nation’s Commitment: Cross‐Government Support to our Armed Forces, their Families and Veterans. www.courses4forces.co.uk Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study ................................................. Performance People Ltd The Coach House 10 Townsend Road Shrivenham Oxfordshire SN6 8AS COUNSELLOR TRAINING FOR ARMED FORCES APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME E LC PROVIDER NUMBER 3015 Specialist training & qualification in Coaching & Mentoring and Neuro Linguistic Programming (NLP) Coaching & mentoring have been buzzwords for some time now and are proven to have benefits related to improved performance, enhanced learning & getting the best out of people. Neuro Linguistic Programming (NLP) has been variously described as the “new technology of achievement”. As a common-sense system of everyday psychology it has enhanced millions of lives by showing people how to monitor and adapt their thinking, cultivate more useful inner beliefs, and develop the skills and strategies to more easily achieve their outcomes. Combined, the many benefits of coaching, mentoring & NLP are now wellrecognised in the contexts of training, management and leadership, whilst specialist training & qualification offers a powerful framework for personal, professional & organisational development. Performance People are a niche consulting company: passionate about people & dedicated to people performance. As specialists in the areas of performance, learning, communication & change, we offer a powerful range of solutions & services with which to unlock people potential & maximise people performance. As ex-Service people ourselves, who are engaged as Subject Matter Experts (SMEs) on a number of Defence contracts, we have a true understanding of the military mindset, a great respect for the military ethos, and a real passion for helping military people get the very best from themselves. As an approved Enhanced Learning Credits (ELC) Scheme provider our comprehensive range of coaching, mentoring & NLP qualifications & certifications, includes: The course changed my life Become fully accredited with a part-time course in counselling, psychotherapy or hypnotherapy. 0844 411 9363 • ILM L5 Certificate / Diploma Coaching & Mentoring • ILM L7 Certificate / Diploma Executive Coaching & Mentoring • NLP Practitioner (ABNLP) & NLP Practitioner Coach (ANLP) • NLP Master Practitioner (ABNLP) & NLP Master Practitioner Coach (ANLP) Any person, team or organisation interested in developing themselves or other people with coaching, mentoring or NLP is invited to contact Mark Woodhouse on 07976-821333 or email their enquiry to mark@performancepeople.org. We look forward to speaking soon and any opportunity of helping with your performance, learning & development. .co.uk COURSES NATIONWIDE Transfer your maritime skills Use your ELCAS credits for these courses: · STCW advanced maritime safety training · Electronic Chart Display and Information Systems (ECDIS) · Human Element, Leadership and Management (HELM) · Radio communications: ROC/GOC · Commercial yacht certification: OOW, Master, chief engineer Y2/ Y4 management training: Shipboard Safety Officer, Designated · Safety Person Ashore, Maritime Auditor/Lead Auditor management training: Ship’s Security Officer, Company · Security Security Officer · Professional development, undergraduate and postgraduate degrees Search for ‘Warsash Maritime Academy’ on the ELCAS website: www.enhancedlearningcredits.com For more information on how to progress your career: www.warsashacademy.co.uk/forces ELCAS Approved Training Provider No: 1876 www.courses4forces.co.uk COURSES4FORCES / Summer 2015 39 Course notes Course notes Professional training and qualifications in coaching and mentoring oaching has been a buzzword for some time and is now emerging as a profession offering a wide range of opportunities – from work to life; from health to wealth; from shop floor to senior executive; and as part of a job role to the foundation for a start‐up business. However, in order to be successful, every coach needs an approach and methodology with which to both ‘do’ the business of coaching and ‘run’ their coaching business. They also need professional training, a professional qualification and to engage in continuing professional development, to be deemed a ‘true’ professional. Performance People is a niche consulting company – passionate about people and dedicated to people performance. As specialists in the areas of performance, learning, communication and change, we offer a powerful range of solutions and services with which to help people unlock their true potential and maximise their own performance. Run by ex‐ Service people, we have a true understanding of the military mind‐set, a great respect for the military ethos and a real passion for helping military people get the very best from themselves. And, as an ELCAS provider, we offer professional training and Institute of Leadership & Management (ILM) qualifications in coaching and mentoring – alongside certified training in Neuro Linguistic Programming (NLP) – and an academic pathway leading to an MA in Coaching and Mentoring Practice. Anyone interested in developing themselves, other people or their organisation with coaching and mentoring is invited to contact Mark Woodhouse. C Get in touch Tel: 07976 821333 email: mark@performancepeople.org See the advertisement on page 39 Secure your future in facilities management trong project management and logistical skills, paired with good communication, mean that many Service leavers find a successful career in FM when they leave the Armed Forces. If this is something you are thinking about but don’t know where to start, then we would suggest you look to the largest FM professional body in the UK, the British Institute of Facilities Management (BIFM), where you will join 13,000 other professionals and receive support on career development, networking, best practice, training and market information. The first stepping‐stone to preparing yourself is to invest in your development and knowledge, and there is no better place to start than with the foundation course Understanding FM, which can lead to a BIFM level 3 qualification. Now in its 23rd year, generations of FMs have attended Understanding FM to launch or further their careers – and, with an unparalleled reputation both in the UK and overseas, it has long been considered a de facto recognised standard in FM training. Offering a sound introduction to the FM profession, the programme provides a solid base for your development before intermediate and advanced‐level training. The included site visit provides a valuable insight S into how a commercial FM operation runs in practice, plus you’ll also be networking with FM professionals already working in a wide range of commercial working environments. As a Service leaver you will have access to ELCAS funding for level 3 and above qualifications, so speak to your resettlement officer who can advise you on the qualifications available in FM. BIFM Training (Quadrilect Ltd) is one of many recognised centres delivering BIFM qualifications from level 3 (for those new to the profession) up to level 6 (for senior managers). If you would like more information on how we deliver these through our face‐to‐face training programme, online learning and tutor support please contact us and we can provide you with a study plan for you to discuss with your resettlement officer and secure the funding for your future. Get in touch Tel: 020 7404 4440 email: info@bifm-training.co.uk Web: www.bifm-training.com See the advertisement on page 12 CROPS: providing you with the right skills and equipment to learn the job ince 2011 CROPS has concentrated on developing the most comprehensive rural and urban surveillance training packages available to the resettlement market. Our Green and Blue skills are fast becoming recognised as the must‐ do courses in preparation for a new career in the fast‐moving surveillance industry. S What gives us the edge over the rest? We operate a rotation system among our team, consisting of one month’s live surveillance operations, which rolls on to one month’s training. Because of this, our students are continuously benefiting from their instructors’ current operational knowledge gained while conducting more than 250 hours of live surveillance in that operational month. What can you expect? We run a relaxed but professional training school. On arrival students are issued with all the equipment required to conduct our training, having invested heavily in our equipment to ensure your training experience with us is unbeatable. We do not believe in running large courses where students simply become numbers, all of our courses are conducted in small groups of four to six. This guarantees that you will receive the very best tuition from our instructors. Get in touch Tel: 07526 318 492 email: info@crops.uk.com Web: www.crops.uk.com See the advertisement on page 6 40 Summer 2015 / COURSES4FORCES www.courses4forces.co.uk Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study $%&'()&*$+,%$&($-%.(-(-/ +(.*01& ## 23&3, $! 04&,$5, 0+6 7(63 7 &6 3)3 1.! 896:967 :+! 1-0:) ,;) 3<= &3>84?.5 .63 , )#30;(30 @030) 0;'3 0 @A #3 I nvite a co llea gu e r e ceive 10 % d iscou nt www.courses4forces.co.uk (03 $6 +(.&,&6 3+6!! &,$B3 2%# 3 B.@B,$+ )#30@030) 0 '30 @B 3&!7&6 3 !" ## COURSES4FORCES / Summer 2015 41 Course notes Master’s by Research: Modern War Studies and Contemporary Military History ith Britain having recently been more heavily involved in overseas wars than at any point in the past half‐century, the University of Buckingham has launched a unique Master’s degree in Modern War Studies and Contemporary Military History based at a central London club. The course commences in October 2015 with a ‘Research and Study Skills Day’ and, after a year of supervised independent research, culminates with the student’s submission of a dissertation. Although this MA is a research degree (non‐ taught), during the first six months candidates are encouraged to attend a series of guest seminars and dinners in London at which some of the most eminent names in the field will present papers. Recent speakers include Sir Max Hastings, General Sir Nick Carter, General the Lord Dannatt, General the Lord Richards, Professor Sir Hew Strachan, Lord Ashdown, Kate Adie and Mark Urban. This series of talks, each of which culminates in a small dinner with the speaker, examines why and how modern wars are fought, and the principal influences that will affect the conduct of war – and Britain’s role – in the future. The programme encourages those with relevant professional experience to apply, even if they lack a first degree. Personnel serving with HM Forces are entitled to a 20% reduction in fees, and the course is ELCAS registered. Recent graduates have come from of variety of service backgrounds and ranks, but also from the civilian world, which encourages a stimulating mix of ideas and views. It is the perfect course for those wishing to follow an interest in war studies, utilise skills and experience obtained while serving, or to gain a highly respected qualification for employment in a variety of related fields. W Get in touch email: claire.prendergast@buckingham.ac.uk Tel: 01280 820204 Web: www.buckingham.ac.uk/humanities/ ma/warstudies See the advertisement on page 25 42 Summer 2015 / COURSES4FORCES Edinburgh Napier University Master’s in Entrepreneurial Leadership Name: Bob Stuart MBE Employer: British Army, Army Officer (Major), Army Personnel Centre, Glasgow Position: Executive Officer – Human Resources Why did you choose to study the Master’s in Bob Stuart Entrepreneurial Leadership? I believed that this innovative programme would open up pathways for me as I wished to achieve a master’s qualification while still holding down managerial roles. It also recognised prior learning and this could be used as entry criteria in certain instances. The programme was designed to allow you to take your organisation to the next level and encourage the development of the strategic capability required to achieve this vision. The opportunity to develop critical knowledge and understanding of leadership and management through an entrepreneurial lens was a new concept and one I wanted to explore. Finally, the opportunity to develop my personal skills in order to enhance my professional development and seek opportunities with and through others was first class. What were the three key things that you learned? 1. How to analyse the process of creating entrepreneurial cultures and building entrepreneurial structures within a large organisation. 2. To critically reflect on my personal learning to negotiate next steps with key stakeholders, to progress personal and professional aspirations. 3. To conduct a critical evaluation of the effectiveness of a communications strategy as part of an overall change programme. Has your organisation benefited from your studies and, if so, in what ways? Topic: ‘Integration of the Army Reserves in the Future Force 2020’ The freedom to choose a work‐related topic that could be researched and used for follow‐ on work was a fabulous opportunity. It would be normal for the Signature Leadership Project (SLP) to focus on a specialist project that might be outsourced to a consultant. As a result of completing this module of the MSc it has given me a clear understanding of the approaches required and often adopted when undertaking such a consultancy project. While it is understood that you may still utilise consultants, it has assisted me greatly in developing specific instructions to fellow work colleagues who are currently leading on the specified topic that I selected. My current role as the Executive Officer has allowed me to utilise the research and deliver my findings and recommendations completely independent to the ongoing work. I now attend the various levels of working group linked to the Integration of the Army Reserves in the Future Force 2020, as a result of my research. What has been the impact on you personally in achieving this qualification? I have now gathered the skills to allow me to challenge the organisation and offer a different point of view. It has also allowed me to encourage entrepreneurial leadership within the group that I work with at present. This has been enlightening as the individuals are discussing different options and approaches that are not the norm for their current position and employment. What would you say to someone who is considering starting this programme? I would recommend the programme without hesitation for a number of different reasons. It is a programme that recognises prior learning, other military courses undertaken and levels of achievement. The mapping and understanding of the British Army and courses is excellent. The volume of work is completely manageable and the levels of support from all the staff in Edinburgh Napier University are exceptional. Of note was the support available and encouragement at every stage throughout the programme. This, coupled with the resources available, made the learning experience a pleasure. If you had to sum up your participation in MEL in one sentence what would you say? Studying for the MSc with Edinburgh Napier University has been challenging, fun and incredibly rewarding! Anything else you would like to add? I had assumed that I was an all‐round leader who knew how to ‘lead’, and was comfortable with my current approach. The answer, in short, was that I was happy and content with how I was managing my employees. However, I was able to reinvigorate my own approach and also that of the people who worked for me to look at and challenge things in a different way. Get in touch email: su.smith@napier.ac.uk Web: www.courses.napier.ac.uk See the advertisement on page 17 www.courses4forces.co.uk CCS Training is an orga anisation dedicated to APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME E LC PROVIDER NUMBE NUMBER R 7397 t:0191 250 1250 www.ccstrainingengland.com Course notes Fast-track your career in HR management t cHRysos HR we are often asked for advice from military personnel about getting a civilian HR job. The Chartered Institute of Personnel and Development (CIPD) is the recognised professional institute for human resources, and employers and recruitment agencies look for accreditation by the CIPD in those applying for HR roles. This comes in the form of a qualification at Foundation, Intermediate or Advanced level, depending on level of experience and role you are seeking to move in to, coupled with membership of the CIPD. At cHRysos HR, we provide a fast‐track intensive CIPD Intermediate Certificate/Diploma in HR Management that enables you to achieve a HR qualification in a short time. Success is also about selling your experience and transferable skills to a potential employer; you may not have specialised in HR within the Armed Forces, but you will certainly have transferable people‐management skills. In reality, you may need to take a step down and secure a lower‐level position, and then work your way up by acquiring further experience Another key recommendation to help your job search is to build your network of contacts. Join your local CIPD branch, where you will get access to likeminded people and decision makers, who may be able to help you to access job or work experience opportunities. Make sure you are marketing yourself professionally. Ask someone appropriate to review and provide feedback on your CV and use facilities such as LinkedIn where you can post your profile and join group forums that may have access to further networking and educational opportunities. For further information on our fast‐track CIPD qualification … A Get in touch Tel: 01302 802128 email: info@chrysos.org.uk See the advertisement on page 35 44 Summer 2015 / COURSES4FORCES Legal studies – at your convenience ave you ever thought about career. The part‐time programme studying for a law degree, also has many students who are but do not want to leave full‐ returning to education after a long time employment? The absence, as well as those who are Buckingham Part‐Time Law just leaving secondary education. degree offers a unique method Every student brings a valuable of study. It combines the contribution to the programme convenience of distance learning and, with commitment and with the advantage of regular motivation, all can be equally weekly attendance at seminars. successful in gaining an LLB. The These are held on one evening a success of some of the Dr James Slater, Director of the Part‐Time LLB week (Wednesdays) for three programme’s recent graduates can terms a year. Classes are held in be seen on the University of the university in small groups led by members of Buckingham’s website (see below for address). the Law School. The course provides all the Term starts Wednesday 23 September. Fees materials and textbooks, which students can use are £1,176 per term (three terms a year) and can for study at home. The Buckingham Law School be paid monthly, interest free. Student loans are has an enviable reputation as one of the best also available. Members of the Armed Forces who places to obtain a legal education. With more are eligible for the MoD ELCAS scheme may be than 300 students studying law, it is large able to get up to £6,000 of their fees paid for enough to offer a wide range of subjects and them, and first degrees are fully funded under programmes without losing what it values most: the scheme. Further information on the ELC the close connection between teaching staff and scheme can be found within this magazine. For students. more information on the Part‐Time LLB at Once part‐time students have enrolled they Buckingham … become full members of the university. They receive a student card on admission, which will allow them access to all university facilities, such Get in touch as the library, which also can be accessed at Tel: 01280 828289 home. email: margaret.darrell@buckingham.ac.uk The part‐time programme welcomes Web: www.buckingham.ac.uk/llb/law/parttime students from a wide variety of backgrounds. In H the past they have included members of the Armed Forces seeking promotion or a change of See the advertisement on page 9 The level 4 Higher Professional Diploma in Photography – online sing your ELC funding, you can qualify as a professional photographer, shooting anything from portraits, sports, weddings, landscapes or fashion photography, selling to magazines, books, newspapers or picture libraries, even running your own studio, full‐ or part‐time. PPTutor‐Online is the only UK provider of this high‐level national qualification online. The course is roll‐on/roll‐off, so you decide when to start, then you work from your base at your own pace. You send your work online to your U individual tutor, who is a practising professional photographer, qualified to assess your work and give you ongoing advice and guidance throughout the course. As a PPTutor‐Online student, you learn from a series of online tutorials, taking you through the techniques of professional photography in your own area of interest. Each month you’re asked to take pictures to demonstrate what you’ve learned, which is where your tutor comes in, giving you an assessment and offering an action plan. At the end of the course, you’ll have the qualification, a portfolio of professional‐quality work, good commercial and business understanding, plenty of experience, and we’ll provide you with guidance to help you use your new skills and even to set up your own business. Find out more at www.pptutor‐online Then talk to your Education/Resettlement Section. Next, fill out the ELC application and enrol on the website. Just these small steps can lead you into an exciting and rewarding career. Get in touch Web: www.pptutor-online See the advertisement on page 34 www.courses4forces.co.uk We can prepare you for civilian life. Increase your employability by; r Delivering accredited in-house training for your new employer r 1SFTFOUJOHZPVSGVUVSFFNQMPZFSXJUIBOBUUSBDUJWFQPSUGPMJPPGRVBMJàDBUJPOT r &OIBODJOHZPVS$7 r $SFBUJOHBCFTQPLF&-$QBDLBHFUPTVJUZPVSFNQMPZNFOUOFFET r (BJOJOHJOUFSOBUJPOBMMZSFDPHOJTFE/&#04)RVBMJàDBUJPOT r $POUJOVJOHZPVSJOTFSWJDFQSPGFTTJPOBMEFWFMPQNFOU Service Personnel are gifted trainers. Become a fully accredited trainer in; t NEBOSH/IOSH t 'BDJMJUJFT.BOBHFNFOU t )FBMUI4BGFUZ t /VUSJUJPOJO'PPE4FSWJDFT t "TTFTTJOH7FSJGZJOH t /VUSJUJPOJO1IZTJDBM"DUJWJUZ4QPSU t -JGF4LJMMT t 'PPE4BGFUZ t 'JSTU"JE Course notes G4S Canine Specialist Training Centre Career development: what next? aking the transition from Army to civilian life is a major career change. Corporate Risk Systems Ltd (CRS) hopes to help you make this transition as easy as possible. Ros Stacey, UK Sales Director at CRS, says: ‘I have over the past three years attended many of the Employment and Training Fairs put on by CTP, BFRS and others, and have come face to face with Forces personnel who seem to be bewildered in what, how and where to go for constructive advice and help in ensuring that they get the right advice for them and their ongoing career.’ Many questions are being asked: If I do this training, where will I get a job? What sort of salary I can expect? At what level will I enter a company in civvy street? CRS has developed a suitable career plan and many Forces personnel will usually undertake a package of courses especially put together by CRS to enhance their current CV and give them the best chance to be diverse in their new‐found qualifications applicable to job vacancies in civilian life. After attending the package of courses, many decide that they would like to take their carer and job prospects to the next level, maybe from a level 3 (Certificate) to Diploma or Full Membership of governing health and safety bodies, i.e. NEBOSH, IOSH, IEMA, City & Guilds. CRS has recognised this and offers a ‘high end’ career development Diploma and course programmes leading to Chartered Membership of IOSH, Full Member of IEMA, etc. CRS currently has the City & Guilds NVQ 5 Diploma in Occupational Health & Safety Practice, a distance learning course, which you can start any time, with no exams or essays. The uptake on this from MoD personnel has been fantastic. Ros says: ‘Many MoD delegates understand that career progression is important and, the higher the qualification, the better the employment and job prospects. Many are now realising that all the experience and knowledge of Army/Forces life can be used towards gaining these qualifications.’ The NVQ Diploma 5 in Occupational Health & Safety Practice is now proven to be M f you think you might like to become a dog handler, or would like to progress your skills in the civilian environment, our courses provide an excellent opportunity to gain knowledge and experience, as well as a lifetime HABC qualification. Our experienced, ex‐military trainers have a detailed knowledge of all aspects of dog handling, and are able to offer appropriate advice on developing your dog‐handling career in the civilian world. Our NASDU certified courses comprise both practical and theoretical study. We recommend that students handle our fully trained course dogs. This allows the student to focus on their own learning development, and gives an insight into the qualities required of a successful working dog. The courses are split across three main disciplines, as follows. 1. General Purpose Security Dog Handling: handling dogs trained for your protection. This course includes safe handling, obedience, agility, tracking, scenario training and bite work. 2. Drug Detection Dog Handling: handling dogs trained to detect the scent of narcotics. ‘Proactive’ dogs search areas, ‘passive’ dogs search people, and the dual‐purpose course covers both disciplines. 3. Explosive Detection Dog Handling: handling dogs trained to detect the scent of explosives. These are our most in‐depth courses. Full EDD is currently in high demand, both in the UK and overseas. Our G4S Canine Training Centre is based on the Luton Hoo Estate (M1, junction 10). Courses are based on‐site, with practical handling experience at a variety of different venues. We are one of the few training centres able to offer potential employment opportunities after course completion. As an ELCAS‐ approved training centre (ELC Provider Number 4938) Enhanced Learning Credits are accepted. If you would like to book a course with us, please … I Get in touch Tel: 01582 458355 email: Lee.Deighton@uk.G4S.com See the advertisement on page 13 46 Summer 2015 / COURSES4FORCES the best route to Chartered Membership of IOSH (CMIOSH). In a recent survey carried out by RoSPA, 50% of its members said that the ‘NVQ 5 Diploma is the best route to CMIOSH’, with 39% preferring the NEBOSH Diploma. CRS has also, more recently, launched the MIEMA (Full Membership to IEMA) level 6, another distance learning course programme, which you can start at any time, again with no exams. CRS is the market leader in offering this new Standards (IEMA) course programme and has worked closely with IEMA to be unique in offering this course with no exams. This qualification also leads to becoming a Chartered Environmentalist, without further study. The NVQ level 5 Diploma (distance learning) is proving very popular with Service leavers, together with the IOSH SHE Auditing Course (five days, classroom) A Management Systems Approach. Ros says, ‘Having met more than 1,000 Forces personnel at various training and employment fairs, it has become apparent that we have some very highly qualified people coming into civvy street and they are looking for high‐end qualifications.’ SHE Auditing is just one of these courses. So what is SHE Auditing? SHE Auditing – A Management Systems Approach, is aligned to both ISO 14001 (Environment)/OHSAS 18001 (Health & Safety) Management Systems. This auditor training course is the only externally approved (by IOSH) integrated management systems auditing course based on both ISO 14001 and OHSAS 18001, designed to introduce new and experienced auditors to a dynamic risk‐based approach to assessing the effectiveness of any HSE‐MS, including 14001 and/18001 For more information about any of the courses or to book … Get in touch Tel: 01283 509175 Web: www.crsrisk.com See the advertisement on page 5 www.courses4forces.co.uk Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study BUILDER TRAINING CENTRES LTD Looking for practical courses? Electrical | Inspection & Testing Advanced Inspection & Testing (3 Phase) Alarm Installation | Home Maintenance Plastering | Advanced Plastering Tiling | Advanced Tiling | Bricklaying Carpentry | Kitchen Fitting | Plumbing Roof Construction | Roof Tiling .YLLU9VVÄUN|-PIYLNSHZZ.979VVÄUN We have an extensive range of C&G & EAL Electrical Courses Training that makes a difference and gives you options enhancing job and promotion prospects SLC, ELC and resettlement registered &KHFNRXUZHEVLWHWRƓQGRXWKRZ\RXFDQ DFKLHYHFHUWLƓFDWHVZLWKMXVWRQH(/&VHWWLQJ \RXXSIRUDQH[FLWLQJIXWXUH Ř,/0/HDGHUVKLSDQG0DQDJHPHQW TXDOLƓFDWLRQVDWOHYHOV Ř,/0LQWURGXFWLRQWR0HQWRULQJTXDOLƓFDWLRQ OHYHOV Ř,/0&RDFKLQJDQG0HQWRULQJOHYHORU ZKLFKLQFOXGHVDIXOO1/33UDFWLWLRQHUFRXUVH Contact our resettlement team today. www.thebtc.co.uk 0800 389 2775 or 020 8649 9340 info@thebtc.co.uk www.courses4forces.co.uk Full details of dates, prices and locations can be found on our website 01522 501886 LQIR#LQVSLUHGEHFRP APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME www.inspired2be.com E LC PROVIDER NUMBER 5110 COURSES4FORCES / Summer 2015 47 Course notes Realise your potential with i2i Your successful transition to civilian life is our project eaving the Services is undoubtedly one of the most challenging life experiences that Service men and women face, and deciding what to do with the next phase of your life can be daunting. Whether it is through self‐ choice or redundancy, the decisions you make now can help shape the rest of your future. Very often, Service men and women opt for a work sector related to their own specialisation; others go for a complete change of direction. Whatever your chosen path, it will inevitably involve interacting with other people, so why not use your resettlement time productively to build a skill set that will enhance your employability in this new life you are making for yourself? Communication is the most abused word in the English language and is a fundamental skill that we all feel we are good at … so what if you could be even better? There are many courses on offer that focus on this aspect, be they coaching for performance in sport or business, or therapy and life coaching, or even leadership and management courses; communication lies at their very heart. For those of you looking for something a little extra from your resettlement, i2i Development Solutions Ltd offers innovative programmes that allow you to combine nationally recognised coaching and management qualifications with NLP – for example, ILM Coaching and Mentoring with NLP or professional outdoor instructor qualifications such as Mountain Leader Training (Summer) and British Canoe Union UKCC coaching schemes qualifications with NLP. For those with a desire to teach, Preparing (PTTLs), Certificate (CTTLs) and Diploma (DTTLs) To Teach in the Life Long Learning sector can be delivered alongside NLP to get the most out of your students, shape their educational experiences and highly tune your presenting skills. Combining Institute of Leadership and Management (ILM) accredited training courses at levels 3 and 5 in Coaching and Mentoring with Neuro‐Linguistic Programming (NLP) Practitioner and Master Practitioner courses will ensure that you are ably equipped to transform the way you look at life, and how you can best support those around you in both personal and professional areas. i2i Development Solutions Ltd specialises in delivering high‐impact practical experiential programmes that drive change and transformation by harnessing your knowledge and experience, and allow it to flourish, develop and grow. Our directors, consultants and trainers are all ex‐Service people who share our values and beliefs, and this is evident in the passion with which they carry out their work. They all have several things in common: empathy and understanding of the needs of Service men and women, experience, knowledge, passion, creativity and desire to inspire people to realise their potential. We are experts in helping people grow through developing meaningful relationships at all levels of their chosen careers. R L ‘You wouldn’t drive backwards down the motorway, so why go into your future focusing on the past?’ Contact us now and take the first steps to unlocking your potential. Get in touch email: info@i2idevelopmentsolutions.com See the advertisement on page 5 48 Summer 2015 / COURSES4FORCES eturning to civilian life is a daunting experience, and securing new employment can be the most stressful and uncertain element of that transition. As a Service leaver you have resilience, drive and integrity, which are the main qualities needed to deliver successful projects. However, you may be missing the one vital ingredient that will secure you an interview – an accredited project management qualification. Do you want to get your application to the top of the pile? Quanta’s project management courses can help you do this. Quanta offers a wide range of project management courses, which can help maximise your chance of landing the job you deserve. We are an Approved Learning Provider (No. 1201) for the ELC scheme, and train more than 300 Service leavers every year, in courses such as: ● PRINCE2® ● APMP ● Agile PM ● Microsoft Project ● MSP® ● M_o_R® ● Change Management ● ITIL® Most importantly, we can save you time and money by tailor‐making a training bundle that is 100% right for you and your future career – for example, combining courses such as PRINCE2® Practitioner and APMP into a single ELCAS claim makes your training extremely cost effective and, with our dedicated MoD team, your experience with Quanta, from start to finish, will be hassle free, leaving you time to deal with other aspects of your resettlement. Successful projects are the lifeblood of any business. From engineering and construction through to IT and finance; projects help deliver change and innovation within a company. Even in the current environment, businesses are looking for employees who can deliver projects that will give them a competitive edge. In the present economic climate it is more important than ever to make yourself an attractive proposition to the widest possible range of potential employers. So if the thought of an exciting career in project management interests you, then why not give Kate or Amanda, members of our dedicated ELC team a call, or visit our website. Get in touch Tel: 0800 018 9561 Web: www.quanta.co.uk/mod/resettlement See the advertisement on page 21 Interested in osteopathy? If you are a member of the Armed Forces, the College of Osteopaths understands where you are coming from … e know that you already possess many of the skills and attributes that make a good osteopath: high standards of professional conduct, competent at problem solving, organising and communicating, calm under pressure, hands on, self‐reliant but also a strong team player, interested in keeping healthy, good with people, used to a high level of responsibility … It’s a very promising start. W We also have an idea about where you might want to be heading next … Osteopathy is an ideal profession to enter as a second career. It allows you the independence to work for yourself and to do the hours that suit your personal circumstances. Osteopaths are autonomous practitioners who can work for professional sports clubs, in GP practices, in multidisciplinary health centres, in higher education and within industry. You could even work from home. It is a career that offers enormous flexibility and job satisfaction. There is virtually zero unemployment among osteopaths. The College of Osteopaths’ five‐year M.Ost/B.Ost degree programmes in London and Staffordshire are part‐time, and particularly appealing to those with existing work and family commitments. Teaching takes place over 18 weekends each year plus home study and attendance at the College’s teaching clinic, which brings the added interest of contact with genuine patients right from the start. We use a wide variety of lively and challenging learning methods geared to mature students. The College of Osteopaths has considerable experience of training former members of the Armed Forces. We would welcome your application. A short foundation course (two weekends) is available for those without science‐based qualifications. For latest news, follow us on @COLofOSTEOPATHS Get in touch Tel: 01782 294596 email: osteopathy@staffs.ac.uk Web: www.collegeofosteopaths.ac.uk See the advertisement on page 32 www.courses4forces.co.uk SECURITY CAREER STARTS HERE! Resettlement training ELCAS approved Close protection course Handcuff Evasive and defensive driver training www.missiontraining.co.uk www.missiontraining.co.uk t. 01227768822 01227768822 t. e: info@missiontraining.co.uk Course notes Outreach Rescue industrial safety training utreach Rescue is a City & Guilds and IRATA‐accredited training centre covering all aspects and categories of confined spaces, work at height and first aid and rescue. Its range of ELCAS‐approved programmes is designed to meet your exact requirements, and provide you with realistic and practical solutions to the problems you face in industry. Casualty care programmes are available with accreditations appropriate to your needs. All meet current legislative requirements and are delivered through theoretical and highly practical sessions guaranteed to increase confidence and practical ability. The environments workers may find themselves in can be remote and difficult. Outreach can give you the specific skills needed to cope with them. Its training is not the average; it is a specialist in hazardous environments and in the challenges these bring. Rescue and safety team training is also available, where Outreach provides elements of all rescue disciplines in one programme. They bring together rope, confined spaces, casualty care and, if appropriate, water safety, into a focused and practical course, almost entirely scenario based, that will hone existing skills and provide the essential rescue element missing in standard training. Courses can also be designed to your exact requirements to ensure you get the focus you need to deal with your own, unique, situation. Outreach Rescue has more than 20 years’ experience in delivering rescue and safety training. All of its tutors have worked for many years in industrial, emergency services or military rescue before joining the team, and hold national accreditations in all disciplines. The standards are high because they reflect the understanding that your environment and problems are often very difficult. Outreach Rescue guarantees to go the extra mile to help you deal with this. O Get in touch Tel: Gemma 01248 601 546 Web: www.outreachrescue.com/industrial-safetytraining See the advertisement on page 21 50 Summer 2015 / COURSES4FORCES What’s the point of resettlement training? t might seem like a contentious question to ask, but is it: ● to improve effectiveness? ● to attain promotion? ● to motivate and retain valued employees? ● to improve your employment options? ● to enable a change of career? The reasons may be any or all of these as they are not mutually exclusive. For those contemplating leaving the Armed Forces, though, it is definitely the latter two. Leaving the Armed Forces and deciding which direction to take is one of the most challenging decisions many Service personnel will face. Needless to say, the resettlement training programme that you choose is potentially the most critical element that will have most influence on your future. When faced with this decision give the utmost consideration to the following points. ● Go for the highest qualification that is available in your chosen industry. ● The higher the qualification, the broader and deeper are your employment options. ● Even if you have no previous experience in your chosen career, do not be deterred – aspirations, determination, ambition, desire and aptitude are powerful allies. ● The only factor limiting you achieving what you want is you – believe in yourself. Be the best you can! ● Choose an industry that is experiencing a very real skill shortage and is continuing to expand – this offers security and long‐term prospects. Of the many options you may consider, the telecoms industry should definitely be on your shortlist. It is a global industry that is experiencing I unprecedented customer demand and, consequently, huge amounts of investment. The future is indeed very bright when you consider the following facts. ● More than half a million new IT and telecoms professionals will be needed in the next five years, working across all sectors of the economy. ● Nine of out ten firms suffering IT and telecoms‐related skills shortages are experiencing delays in the development of new products or services. ● More than one‐third of companies trying to recruit IT and telecoms professionals report difficulties in attracting applicants with the right skills. All of these career options and more will be available to you if you have a widely respected and industry‐accepted qualification on your CV such as the Ubi‐Tech Post Graduate Certificate in Wireless Communications resettlement training programme. A total of 68% of firms in the IT, telecoms and media sector plan to recruit additional skilled staff in the next 12 months, amid concerns about a shortage of talent. Confidence among businesses in the IT, telecoms and media sector is on the rise, according to research conducted by business insurance specialist QBE. For more information on the Ubi‐Tech resettlement training programmes please … Get in touch email: info@ubi-tech.co.uk Web: www.ubi-tech.co.uk See the advertisement on page 23 Leadership and Management … Coaching and Mentoring … NLP Practitioner Accredited level 2, 3 and 5 courses designed and priced to work for Service personnel fter 28 great years in the Services, I was determined to Andy Greene give something back by running courses that are enjoyable, informative and develop an individual’s motivation and prospects. I am passionate about delivering courses that are interactive and fully engage students, using a flexibility of approach in teaching style to ensure each student can enjoy learning and benefit from courses that increase employment and promotion prospects both in and out of the Services. As an ILM training centre, we offer the opportunity to achieve an internationally recognised level 3 or 5 award in Leadership and Management, a level 3 or 5 award in Coaching and Mentoring and Certification as a NLP Practitioner, priced to match SLC for the level 2 courses, and ELC rates for the levels 3 and 5 courses. A The levels 2, 3 and 5 courses provide the opportunity to: ● develop skills towards career progression ● take stock and prepare for career prospects beyond Service life ● gain recognised qualifications in a safe, enjoyable learning environment ● reflect and develop personal effectiveness towards motivation and self‐fulfilment in life. Employers are now looking for leaders who can manage and develop people, making the combination of management and coaching courses perfect for enhancing future prospects. We currently offer courses at three locations across the country however are happy to deliver courses wherever they are required in UK or abroad. Andy Greene Get in touch Tel: 01522 501886 email: info@inspired2be.com Web: www.inspired2be.com See the advertisement on page 47 www.courses4forces.co.uk Professional Courses to Develop your Leadership and Management Skills As an ELCAS provider, we are dedicated to helping serving personnel gain professional and academic qualifications to enhance their career prospects either whilst serving or after leaving the forces. The University of South Wales delivers industry recognised, accredited qualifications and embeds appropriate skills to assist in personal development and career progression. Programmes offered include: ILM Level 5 and Level 7 Leadership & Management, ILM Coaching & Mentoring, PRINCE2, MSP, APM Project Management, CIPS, NEBOSH, NVQ’s in Management and Supply Chain Management, IoD Company Direction and Agile PM* and Change Management*. Contact our friendly professional team on 01443 482 482 to discuss your options and gain further information. University of South Wales • Pontypridd • CF37 1DL Tel: 01443 482 482 E-mail: uswcommercial@southwales.ac.uk Visit: www.uswcommercial.co.uk Hundreds of degree and postgraduate qualifications available in a variety of subjects at our campuses in Cardiff, Newport and Pontypridd. @ uswcommercial PRINCE2® is a registered trade mark of AXELOS Limited. MSP® is a registered trade mark of AXELOS Limited. *Subject to validation ELCAS Provider ID 6317 Course notes I DID IT! Name: Scott Dougal Service branch: Royal Engineers Years served: 5 Course provider: The Underwater Centre Former Army Explosive Ordinance Device Specialist Scott Dougal, 24, left the Services in 2014 having, he says, ‘completed all of my goals and expectations within the Armed Forces’. Asked to tell us about the training and experiences gained during his Service career that he now finds useful in civilian life, he cites: ‘The ability to build strong team cohesion and a no‐ lose attitude’. As for qualifications gained, he achieved an electrical science diploma while serving, and found his CTW useful for ‘adjusting my CV into civilian terms’. Having taken a course with The Underwater Centre, which he says was well run and useful, and included civilian attachments, his first civilian job came about ‘through word of mouth and from a friend’. He has just started work as the main diver on Uwild Ship Inspections and tells us, ‘On a day‐to‐ day basis, the job consists of travelling to the specific job location; when we arrive, we set up ready to dive and then operations begin. During the inspection, all major parts of the ship under the waterline are inspected. Photographs and videos are always prepared as part of the job report. The purpose of the work is to help prevent most vessels from dry‐docking for an extended period of time. I like how different my job is, especially when you have customers from other countries, excited and intrigued about what I do. ‘My job in the Forces and the job I do now don’t really compare at all. There are some transferable skills, but interacting in a working environment outside of the Forces is very different indeed. Also I really enjoy the freedom in my new job – I can drop everything whenever I like and go travelling, which is something I didn’t have before and is important to me. Also, in terms of salary, the progression is a lot more lucrative.’ Get in touch Tel: 01397 703786 email: fortwilliam@theunderwatercentre.com Web: www.theunderwatercentre.com See the advertisement on page 31 52 Why choose Warsash for maritime education and training? arsash Maritime Academy (WMA), based near Southampton, has provided first‐class education, training, consultancy and research services to the international shipping, commercial yacht, offshore oil and gas, and renewables industries for nearly 70 years. As the world’s premier maritime education and training provider, the academy operates in a truly international industry, understanding the strategic changes that are shaping the maritime industry and the business opportunities they create. Being part of Southampton Solent University, it benefits from a strong organisational and quality assurance infrastructure to maintain exceptional standards of service delivery. The academy meets the growing international demand for crew, officers and captains to be trained to the highest professional standards. It also provides a range of opportunities for professional and personal development up to master’s degree level. Armed Forces personnel possess a number of skills and characteristics that are sought after by the commercial maritime industry. Many ex‐military personnel have made a successful transition to a second career in the Merchant Navy, both at sea and ashore, working as watchkeepers, in customer services, personnel, security, education or operational/logistics management. As an approved training provider, the academy has 39 courses eligible for Enhanced Learning Credits. It offers internationally recognised certification programmes for Navigation (Deck), Marine Engineering and Marine Electro‐ Technical Officers, from initial entry as an officer cadet up to Master (Captain), Chief Engineer and Chief Electro‐Technical officer level. Also available is commercial yacht certification for Master and Chief Engineering Y4, Y3 and Y2 relevant for transfer to the superyacht industry. It also provides a comprehensive range of short safety and security courses (mandatory and non‐ mandatory) to progress careers moves into commercial shipping as well as offering continuous professional development modules for experienced officers looking to move ashore or work on board. I DID IT! exceptional; he always found time to talk to the students and share his experiences. I left the course not only suitably qualified but with the confidence to carry out the role of a maritime security officer with all the relevant tools and knowledge to do the job well and to the best of my ability. ‘On completion of the MSO course, and after a successful interview with the company, I was offered a position as an MSO with an immediate start, although there was a considerable amount of paperwork to complete first. ‘One year and six months later, and after a vast amount of experience accumulated from working with outstanding individuals and the confidence that only comes from numerous successful transits in an anti‐ piracy role, I have been offered the role of a team leader. ‘Thanks to Securewest International and working within the frameworks of a highly professional and respected company and its exceptional personnel, I have been able to enjoy a job where I get to travel to locations such as Dubai, Egypt and Sri Lanka, meet and work alongside varied and interesting characters, carried out tasks that interest and challenge me, and kept not only the long‐haired general at home happy, but also the bank manager! I am also home frequently enough that I never miss out on the little things in life that a serving member of the Armed Forces knows only too well.’ W Name: Kevin Fay Years served: 7 Course: Maritime Security Officer course Current job: Team Leader, Securewest International ‘Having served for seven years in 29 Commando Regiment RA, I decided to pursue a career in civvy street. After a few low‐level security and driving jobs, I decided I needed to do something more lucrative – and something that better uses my particular skill set. After a lot of research, I decided on a career in maritime security, in particular in an anti‐piracy role. ‘After more research I decided to attend the Maritime Security Officer course run by Securewest International in Plymouth. Established in 1987, with more than 26 years’ experience, Securewest is a leading employer within the industry. It offers a comprehensive course, approved by the UK Maritime and Coastguard Agency and City & Guilds, which is run by experienced former team leaders who are well respected within the industry. Vitally, it offers the opportunity to gain employment with the company on successful completion of the course. ‘The course instructor was Paul Symons, also a former member of 29 Commando Regiment. Paul is Securewest International’s Training and Compliance Manager, and also a former close protection officer and maritime security team leader. Paul’s experience was evident from the start. His knowledge of the industry was passed on to the students with enthusiasm and his ground truth knowledge was Summer 2015 / COURSES4FORCES ELCAS approved training provider 1876 Get in touch Web: www.warsashacademy.co.uk See the advertisement on page 39 ELCAS approved training provider 1876 Get in touch Tel: 01548 856 001 email: training@securewest.com Web: www.securewest.com See the advertisement on page 31 www.courses4forces.co.uk Clearway School of Motoring The North East’s Major Driving Instructor Training Provider Stockton on Tees Tel: 01642 608942 e-mail: elaine@theclearwaygroup.com “ORDIT Registered” Official Register of Driving Instructor Training Work as a DSA Approved Driving Instructor – Guaranteed Job L FAST TRACK COURSES EVERY MONTH What do you get? • GUARANTEED JOB • Fully serviced and insured car for work and home use • Pupil Supply • Full training for all parts of the DSA examination, parts 1,2 & 3 • Test fees included in cost Use your military skills to teach the new drivers of tomorrow Clearway’s Director who is ex- REME, has a great wealth of experience dealing with the progression from the services to civvi street. Clearway School of Motoring has a reputation second to none for its success in the qualification of our students. Our guaranteed job allows you to get the experience you need before starting your own driving school if you wish. No contracts to sign, stay as long or short as you want. We are specialists in Self Employment. For more information please call 01642 608942 APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME E LC PROVIDER NUMBER 5563 Index to advertisers Company name Index to advertisers Key East Midlands North-west England East England North-east England South-east England Greater London Northern Ireland Yorkshire & Humberside Scotland West Midlands South-west England Wales 54 Summer 2015 / COURSES4FORCES EM NWE EE NEE SEE GL NI Y&H SC WM SWE W ELC no. Region Phone no. Avtech2000 1009 Global 01892 770250 Page no. 8 BIFM Training (Quadrilect Ltd) 4000 GL 0207 404 4440 12 Blue Screen 1841 SWE 0845 4900 465 7 Boat Building Academy 1813 SWE 01297 445545 41 Builder Training Centre 4107 SEE 0800 389 2775/020 8649 9340 47 CCAS Limited 6781 EE 01473 212535 35 CCS Training Limited 7397 NEE 01912 501250 10, 43 Chrysalis 2760 National 0844 411 9363 39 cHRysos HR Solutions 3069 Y&H 01302 802128 35 CILEx Law School 1105 Global 01234 844300 30 Clearway School of Motoring 5563 National 01642 608942 53 College of Estate Management 1322 Global 0800 0199697 9 College of Osteopaths 2138 GL WM 01782 294596 32 Corporate Risk Systems 2227 National 01283 509175 5 Coventry University 1056 Global 02477 654321 55 CROPS 6918 WM 07526 318492 6 Cycle Systems Academy 3177 GL 07726 921002 19 Discovery Learning 2993 Global 0208 543 1017 37 E-Careers 2115 Global 0871 2228790 47 Edinburgh Napier University 1159 National 01314 554348 17 Embrion 6684 National 01224 900876 25 First Point Photography Ltd 2543 SWE 01202 419808 38 G4S (Canine Security Training) 4938 SEE 01582 458355 13 Gastec Training & Assessment Centres Ltd 1619 EE 01908 587665 56 HL Training Services 3368 SWE 01179 525625 21 i2i Development Solutions 3836 Global 0845 121 0475 5 IBC Global Academy Terrorism Studies 2035 Global 0203 377 3210 9, 33 Inspire 360 3300 National 0845 803 0360 41 Inspired2be 5110 International 01522 501886 47 ISS Training Ltd 2292 Y&H 01423 712265 5 JBC 1350 WM 02476 719720 47 Learner Driving Centres 3393 National 0800 197 0010 17 Lifeskills Medical 2626 WM 01215 155205 13 Maritime and Engineering College 7359 NWE 01516 661028 10 Misson Training 5354 SEE 01227 768822 49 Nuco 1349 SW 08456 444 999 2 OMS 3228 EM 0845 1300616 35 Open I.T. 4843 Orchid Training 5948 SWE 01202 676752 41 ORMS (Outreach Rescue Medic Skills) 5906 Global 01248 603 012 21 Performance Learning & Development 3015 Global 07976 821333 39 Phoenix Health & Safety 3518 National 0845 500 8811 7 Phoenix Motorcycle Training 4129 SWE 01747 873153 12 Global 0800 599 99 98/01279 621750 3 PIP 4121 EE 0800 111 6303 45 PPTutor Online 1940 Global 07850 819219 34 Quanta 1201 National 0800 018 9138 21 Securewest International 2927 SWE 01548 856001 31 SRUC - Scotland's Rural College 2191 SC 0800 269453 6 Steve Willis 1664 SEE 01444 870860/02392 190190 41 Trade Skills 4U 3751 SEE 01293 529777 37 Ubi-Tech(3R) Ltd 6079 National 0800 612 9193 23 Underwater Centre 1593 SC 01397 703786 31 Univ Derby 1276 Global 01332 594000 11 Univ Buckingham - Humanities 1460 EE 01280 820204 25 Univ Buckingham - Law 1460 EE 01280 828321/01280 828344 9 Univ South Wales 6317 W 01443 482482 51 Univ Teesside 1716 NEE 01642 384176 31 Vulcan Fire Training 3273 National 01933 271756 13 Warsash Maritime Academy Southampton Solent University 1876 SWE 02382 014222 39 www.courses4forces.co.uk APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME ELC PROVIDER NUMBER 1056 www.gastectraining.co.uk Gastec has more than 1 years experience in the resettlement training of MoD Service Leavers, with over successfully trained students now working within the industry. Other providers promise - we deliver! *XPVMEMJLFUPFYQSFTTNZHSBUJUVEFUPBMM BU(BTUFD5IFGBDJMJUJFTBOEDPVSTF TUSVDUVSFSJHIUUISPVHIUPUIFEFMJWFSZXFSF DU Q FSGFDUB QFSGFDUBOEBSFBMFZFPQFOFS .ZUIBOLTUPBMM . ZUIBOL 4VF,JOH.#& COURSE CARRIES LEVEL 3 ACCREDITATION EFSGPS )BWJOHDIPTFO(BTUFDBTUIFQSPWJEFSGPS NZSFTFUUMFNFOUUSBJOJOHBGUFSZFBST ZFBST EXJUIUIF TFSWJDF*XBTDPNQMFUMZJNQSFTTFEXJUIUIF QSPGFTTJPOBMJTNBOEIFMQBGGPSEFENFCZ CZ BMMUIFJOTUSVDUPSTBOETUBGG OUR W ORK PLACE MENT FREE IS - GUA R ANTE AND G ED ENUI NE VIEWING OF OUR FACILITY IS ALWAYS WELCOME. CALL NOW TO ARRANGE YOUR VISIT. Gastec Training has for many years worked closely with Britain’s armed forces as they prepare for civilian life. At Gastec we recognise the commitment you have made while serving and welcome the opportunity to ensure you have a prosperous future as you leave the armed forces. The Gastec New Entrant Gas Course will prepare you for an interesting and lucrative career in the gas utility sector. Call now for a special reduced pricing offer on this course. 4HU+..PSHBO3FUE COURSE CARRIES LEVEL 3 ACCREDITATION 0VSQBTTSBUFFYDFFETBOEPVS &-$"4FWBMVBUJPOSBUJOHJTTFDPOEUP OPOF1MFBTFUBLFUJNFUPWJFXUIF &-$"4XFCTJUFUPDIFDLPVUPVS DVSSFOUFWBMVBUJPOSBUJOH %VSJOHNZUJNFJOUIFBSNZJIBWFBUUFOEFENBOZ EFENBOZ DPVSTFTBOETFFONBOZJOTUSVDUPSTCVUUIFMFWFMTPG IFMFWFMTPG JOTUSVDUJPOBU(BTUFDXBTFYDFMMFOU*BNOPXBWFSZ OPXBWFSZ TVDDFTTGVMTFMGFNQMPZFEHBTTBGFFOHJOFFSBOESFNBJO BOESF JODPOUBDUXJUI(BTUFDXIPXJMMBMXBZPGGFSBEWJDF 8BZOF$IBOU&Y3PZBM"SUJMMFSZ CALL +44(0)1908 587665 Gastec Training & Assessment Centres Ltd. 6 Newmarket Court, Kingston, Milton Keynes, Bucks MK10 0AQ enquiries@gastectraining.co.uk www.gastectraining.co.uk