Reaching New Heights…in Construction Excellence C S Spring 2009 Certified Thermographer Now On Staff In November, Imhoff Construction Services’ Ryan Imhoff became a Certified Level 1 Thermographer after completing the required class work at the Infrared Training Center and passing a rigorous final exam. Training Ryan Imhoff, Certified covered the Level 1 Thermographer use of infrared cameras, the science of infrared thermography and real world applications of the technology. We started our infrared program at the beginning of 2008. Now, with a certified thermographer, we can provide you with top-notch infrared diagnostic services for building systems and envelopes, electrical and mechanical systems, and industrial and manufacturing preventive maintenance programs. For more information about our infrared diagnostics program, visit us on the web at www.imhoffinc.com. 315 E. Market Street Orrville, Ohio 44667 tel 330-683-4498 • fax 330-683-1952 www.imhoffinc.com Wooster Grace Brethren Church in Wooster, Ohio. Seven Reasons Why Now Is A Great Time To Build G iven the struggling economy currently plaguing our nation, it might seem counterintuitive to suggest that now is an excellent time to undertake a construction project. But the fact is there are a number of reasons why building now makes an enormous amount of sense. 1) During an economic downturn, competition intensifies in all industries, including construction, with more companies competing for the reduced amount of business. This increased competition leads to lower prices. As a buyer of construction services, you receive a higher return on your investment. 2) While the cost of construction materials has skyrocketed over the past several years, recent lowered demand has caused some leveling off, and in a few cases, a reduction in the cost of raw materials and equipment. 3) Attempts to stimulate job growth and spur the economy have led to government tax and investment incentives, further boosting return on investment. 4) Green building technology has not only progressed, but become much more affordable. In many instances, the potential life cycle cost savings over the life of the building are greater than your initial investment! There are also government rebate programs that encourage spending on renewable and energy-efficient products. 5) Though lending standards have tightened, money is still available at low interest rates to those with good credit histories. Remember, banks are in the lending business, and a sound, well-planned development can always find funding. (Note also that even a small increase in interest rates translates to tens of thousands of dollars or more over 10, 15 or 20 years.) continued on page 4 Spring 2009 Is There A Workplace Whiner In Your Midst? Snakes Alive! While most of us do our share of complaining, some people seem to really go for it in this arena, says Bonnie Lowe (www.best-interview-strategies.com) in the Career-Life Times newsletter. You know the type: The pay is low, the cubicles don’t cut it, the coffee in the breakroom is terrible, and on and on. Everyone whines at least a little in the workplace from time to time, Lowe says. That’s not what we’re talking about here. We’re talking about those people who make you tense up as soon as you see them, because you know the first thing out of their mouths is going to be seething with negativity. They seem to feel like their job is to complain. If you’re a helpful type, Lowe says you might be tempted to listen and offer the poor complaining soul assistance. But don’t, she warns. It’s usually a waste of time. Instead, you can tell them complaining is a real downer, and you don’t really want to hear it anymore. Or you can tell them you know they’re unhappy about things, but you’ll only listen if they offer up solutions for whatever they complain about. Lowe says most chronic complainers usually don’t really want to stop complaining; they’re sort of in love with their complaining. And they find it hard to let go of the habit. Frustration Station Twenty percent or more of staff members in any organization are frustrated, according to research conducted by the management consultancy Hay Group. Why? Because something is preventing them from contributing as much as they can— including poor job fit, excessive workload and procedural barriers. And typically, these are your most “engaged” employees. So having employees who are loyal and committed to your organization isn’t enough. You must make certain that they’re free to be successful in their positions. Otherwise, you’ll soon have either disengaged employees or open positions. Going Solo To Work Just over 75% of Americans drive solo to their jobs. Another 11% ride in carpools. And less than 5% take public transportation (including taxis). Only about 2% walk to work. On average, it takes about 25 minutes for American workers to reach their workplace. —U.S. Census Bureau Going Batty Our relative, the bat (the only flying mammal), eats 50% or more of its weight every night. Imagine a man of 180 pounds eating 30 pounds of food at each of his three square meals each day! For most of the bats in the eastern United States, the food of choice is insects. But in other parts of the world, bats feed on fruit, spiders, fish—even other bats. The largest bat is the flying fox of Asia and Australia with a wingspan of about six feet. It weighs over two pounds and eats fruit. The smallest bat is the hog-nosed (or bumblebee) bat of Thailand with a wingspan of six inches and weighing in at two grams, about the weight of a dime. They feed on insects and can hover like hummingbirds. Not discovered until 1974, deforestation has now reduced them to being one of the 12 most endangered species on the planet. • Fewer than 20% of the more than 2,200 species of snakes in the world are poisonous. • In North America, there are four species of poisonous snakes—rattlesnakes, copperheads, cottonmouths and coral snakes. Of these, there are roughly 30 varieties or subspecies. • Maine, Alaska and Hawaii are the only states with no native venomous snake species. • Texas has the highest number of species and subspecies of snakes in the U.S. • Snakes’ eyes are permanently covered by a transparent lower eyelid so snakes can’t blink or close their eyes. • As snakes grow, they shed the outside layer of their skin two to four times a year. • Snakes are cold blooded, which means they rely on environmental conditions to regulate their body temperature, which is usually similar to their surroundings. • A snake uses its tongue to smell. • The Green Anaconda, found in South America, is the biggest snake in the world. It can weigh 550 pounds and have a diameter of close to 12 inches. • The longest snake, the Reticulated Python, can grow to 33 feet. It is found in Asian tropical forests. • Snakes swallow their prey whole, and most can accommodate victims that are three or more times their own body diameter. • Snakes (except for those living in tropical climates) hibernate in the winter. Their heartbeats and breathing slow down, and they live on stored fat in their bodies. SPEED BUMP Dave Coverly Spring 2009 Put On Your Thinking Cap 1) The U.S. silver reserve is held on the grounds of which military academy? a) Navy (Annapolis) b) Army (West Point) c) Air Force (Colorado Springs) d) Coast Guard (New London) 2) What world leader famously banged his shoe on the desk during a meeting of the U.N. General Assembly? a) Nikita Khrushchev b) Francisco Franco c) Charles de Gaulle d) Harold Macmillan 3) What baseball legend was nicknamed “The Splendid Splinter”? a) Ted Williams b) Lou Gehrig c) Roger Maris d) Willie Mays 4) Which ailment is commonly referred to as “the kissing disease”? a) myelitis b) myocarditis c) meningitis d) mononucleosis 5) What Japanese manufacturer is equally famous for both its pianos and its motorcycles? a) Honda b) Kawasaki c) Suzuki d) Yamaha —from mental_floss Wake Me Up When It’s Over To appear interested during a boring meeting, tilt your head to the right—the gesture tells the speaker you are listening. Smile occasionally at the speaker. Keep blinking— people who are bored often stop blinking, giving them a glazed look. Nod in agreement from time to time—being sure you know what has just been said, so you do not nod at the wrong time. If you still feel bored, move your body to a different position to help you stay awake. —from Bottom Line/Personal Are You Satisfied? When a customer or client voices a complaint, Ron Willingham, author of Integrity Service: Treat Your Customers Right—Watch Your Business Grow, says it’s easy to get caught up in the rush of identifying the problem, removing the cause and taking corrective action. While these are important components, the final key point is to ask the customer if he or she is satisfied with the solution. “All too often we are satisfied with the solution to a customer problem, but the customer is not,” he says. Asking this simple question will enable you to make sure the customer is satisfied, and will make it clear that their satisfaction is your goal. “The true test of intelligence is not how much we know how to do, but how we behave when we don’t know what to do.” —John Holt, Author Always Have A Backup Plan Even if what you’re planning seems like a sure thing, it’s always good to have a backup plan. In the early 1950s, HP founders Bill Hewlett and Dave Packard needed an additional manufacturing plant to keep up with the company’s growth. However, they approached the venture with caution. They chose a general design that, in the event of a company failure or hard times, could easily double as a supermarket space they could lease. Are You A “Mirror Manager”? “I can do it, why can’t you?” Some managers expect their employees to work and act just like them: “No, no, no! Not like that—like this.” This mirror management style ignores the fact that everybody has different skills, work habits and methods for getting things done. Mirror management is easy for you to apply, of course, in much the same way that zero-tolerance policies are easy to enforce: You don’t have to think about anything; it’s up to your employees to adapt to your mandate. But who promised that management would be easy? It’s a high-stakes people game that demands your skills in psychology and communication in order for you to cultivate the potential of your employees. If you resort to a mirror management style—making employees perform tasks exactly the way you perform them, measuring employees’ success based on how accurately they matched your own work process—your organization as well as your employees will lose. Answers: 1) b 2) a 3) a (Reportedly, the nickname referred to his lanky, 6’3” physique.) 4) d 5) d What’s Going On At Imhoff? Recently Completed Projects Elyria Foundry Elyria, Ohio Duct and Dust Collector Installation U.S. Air Filtration Pictured above left: Rittman Elementary School in Rittman, Ohio. Above right: Maibach Ford in Orrville, Ohio. OARDC - Williams Hall Wooster, Ohio Lab Renovation T/C Architects continued from page 1 6) Zoning and permitting can be a lengthy process, sometimes taking as much as one-to-two years before construction can begin. Starting the process now is critical if you want to get a jump on the competition when the economy picks up. And you probably have more time now, while things are a bit slow, to focus on planning your project. 7) Buying land and making capital improvements is always a worthwhile investment, and building and using the new facility to grow your business has its own returns, including employee recruitment and retention. And doing so now positions you well for the inevitable economic turnaround. If you have been considering moving forward with a construction project, or maybe you’re just discussing the feasibility of a project, Imhoff Construction Services can help. With our PriorityBuild® project delivery system we can perform feasibility studies and provide you with real world costs early in the design process. This gives your project a better chance of success by designing a facility around your budget and your needs, eliminating budget overruns and truly giving you a facility that will meet your needs for years to come. To learn more about how we can make your dreams become reality, log on to our website at www.imhoffinc.com. Schmid Hall Orrville, Ohio Renovation and Addition Domokur Architects Seven Reasons… Have you visited our website recently? Learn more about us at www.imhoffinc.com 315 E. Market Street Orrville, Ohio 44667 www.imhoffinc.com We take pride in our membership in these organizations: Not your name on the label? Let us know at imhoffinc.com/contact.asp Projects in Progress J.M. Smucker Company Orrville, Ohio Renovation Domokur Architects Mechanics Bank - Ashland Road Mansfield, Ohio Addition The Seckel Group Architects Mechanics Bank - Trimble Road Mansfield, Ohio New Construction The Seckel Group Architects Renaissance Theater Mansfield, Ohio Renovation and Addition The Seckel Group Architects