Our know-how for your digital business © 20steps | 2015 Our know-how for your digital business : professional services by 20steps Looking to set up a digital business or equip your existing one with the help of a flexible partner? Do you have an idea for a digital product, but are still in search of the strategic, technical and creative know-how required for the rollout? Would you like to ensure the sustainability and longevity of your current digital business? With professional services by 20steps you will have a team of experts to hand, offering you digital know-how to accompany your product from concept to implementation on the market. With our on-site product platform, bricks by 20steps, we will develop and boost your digital business, creating a product of unparalleled quality and cost-efficiency. Process: step by step, brick by brick PROTOTYPING & CONSULTING & CONCEPT MINIMAL VIABLE PRODUCTS Ideation, 360° business consulting, market analysis, product management, concept and creative services. Rapid prototyping and market research using Minimal Viable Products (MVPs), based on bricks by 20steps to evaluate both the concept and market analysis. INTEGRATED IMPLEMENTATION Technical concept, branding, design, software development, system integration, content production, quality management, launch. OPERATION & OPTIMISATION Technical operation and continuous optimisation of the digital product, based on bespoke, product-specific statistics and user feedback provided by control by 20steps. Consulting & Concept: 360° Digital Business Consulting We don’t just work on paper. As well as employing wellestablished product concepts, business models and market analysis methods, we develop fully functional initial versions of the product over the course of the hands-on Rapid Prototyping process, consulting the product design team all the while. In addition to our consulting expertise, we also provide a complete roster of creative services, from concept development to the design process to a final, fine-tuned product concept and layout. We learn from you. What are your product’s fundamental building blocks and the unique selling points? Which distribution channels are you already making use of, and what are your personal goals for the product? We synchronise your current portfolio and goals with today’s market. Which market segments are relevant to your product, which business models are well-tested, which are risky? What are the parameters for the creation and development for your digital business? We calculate and develop product solutions that correspond to your situation. What is the ideal model for your business? How are the core product, its features and its optimal position looking? Which distribution channels are key, and how are income- and cost-related concerns to be prioritised? Rapid Prototyping & MVPs: building – measuring – learning With the aid of the rapid prototype development, product concepts are ready for evaluation at an early stage. However, prototypes tend to be disposable: as soon as focus groups are tested, the prototype often becomes superfluous. For this reason, 20steps adds an extra three steps: At an early stage we create a Minimal Viable Product (MVP), that is to say, a fully functional minimal version of the eventual product, which can then be tested on the market by real users. The technical concept as well as the development of branding and the product experience are both based on actual user feedback and statistics, which are provided by the MVPs. The technical prototype, the MVP and the product in full are all based on our bricks platform. This means that the energy put into the implementation of the product’s initial versions don’t go to waste once the product itself is implemented — and the Time to Market is radically reduced. Fully integrated implementation: bricks by 20steps Professionalism as much as anything means recognising what one does not know. Or what others can do better. For this reason, 20steps regularly collaborates with specialist partners. As general contractor, we assemble the best partners for the development of your product, but it’ll be us at 20steps who guarantee the success of your product. Your advantage: the Full-Service-offer will include the expertise of our specialist partners in addition to our digital know-how. Our implementation is always based on bricks by 20steps. This allows us to work cost-effectively on one consistent platform, and enables us to focus your budget on the customisation and quality of the product. Operation & optimisation: statistics-based development professional services by 20steps does far more than simply develop the 1.0 version of your digital product. We’ll gladly take over the technical operation of your product. This will include Hosting and Operations. In addition to this, our rigorous quality control quickly deals with bugs and allows the product to be operated without a hitch. You can also count on us in terms of content production, as well as in the areas of search engine optimisation and marketing. We’ll also provide full services for subsequent versions of your product, finding room for innovation within development without being restricted by preexisting, rigid digital convention. The control brick is integrated into all of your products. This allows us to obtain statistics and figures as well as user feedback, which then form the basis for the continuous optimisation of your digital business. Additionally, control affords all stakeholders a full and transparent view of any developments, with customisable live Dashboards and automatically generated reports. In this way, all subsequent versions of your product are completely fact-based, according to the relevant KPIs. This guarantees optimal budget management and and effective prioritisation. Let’s build something! What can we do for your digital business? Be it a conversion-optimized Landing Page, a web-shop to be seamlessly integrated into your existing IT-landscape, or the development of a leading digital offer in your area of the market that spans social media, mobile devices and the web, we look forward to hearing your individual requests and requirements. Smart as a Service: our bricks for your digital business 20steps provides you with an integrative platform of state-of-the-art business products. Each of our bricks can stand alone, but together they unfold their magic. The bricks platform is continuously being optimised and extended. Whether you are a small to medium company or a Big Digital Business, with pages, found, control, workflow, shop, mobile, places and cloud you always have the best answer to any digital challenge. Your Websites: lightningfast and responsive Your Data: encrypted on German servers Your KPIs: live, everywhere and at all times Your Search: attuned to your target group Your Processes: smartly automated Your Shop: E-commerce for all your products mobile places Your high quality mobile app for all devices Editing, geocoding and mapping of your POIs Zimmerstraße 26 | Aufgang B, Dachgeschoss | 10969 Berlin Tel. +49 (0)30 9940 400 00 | Fax +49 (0)30 9940 400 03 www.20steps.de | info@20steps.de