Quality Assurance Services
Collaborative Provision
Mutual Review Report
Partner
FTMS
Academic Cycle
First Mutual Review of the cycle.
Dates of Meeting
18 September 2014
Programme(s)
BSc (Hons) Computing and BSc (Hons) Project Management
Report Submitted by
Lianne Sweeting (QAS)
George Lodorfos
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Contents
1.
Student Admissions......................................................................................................................... 1
2.
Staff Appointment........................................................................................................................... 1
3.
Student Registration ....................................................................................................................... 1
4.
Student Induction and Student Representation ............................................................................. 2
5.
Published Information .................................................................................................................... 2
6.
Student Files .................................................................................................................................... 3
7.
Observation of Teaching Sessions................................................................................................... 3
8.
Teaching Materials .......................................................................................................................... 3
9.
Library, IT and Learning Support Facilities ...................................................................................... 4
10.
Annual Monitoring and Review .................................................................................................. 5
11.
Module Evaluation ...................................................................................................................... 5
12.
Mitigation and Extenuating Circumstances ................................................................................ 5
13.
Cheating, Plagiarism and Unfair Practice .................................................................................... 6
14.
Assessment and Moderation ...................................................................................................... 6
15.
External Examiners...................................................................................................................... 7
16.
Boards of Examiners and Examination Committee .................................................................... 7
17.
Student Appeals and Complaints ................................................................................................ 7
18.
Other Activities ........................................................................................................................... 8
19.
Reflections since last mutual review........................................................................................... 8
20.
Action Plan .................................................................................................................................. 8
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1. Student Admissions
Where applicable, give details of:
Process (requirements for admission to the course)
Standard Entry Applications (policies and processes in place to conduct to conduct admissions
processes in accordance with the University’s requirements)
Non-standard entry applications
Accreditation of Prior (Experiential/Certificated) Learning (evaluation of requests and supporting
evidence)
Monitoring (admissions details in student file including details of qualifications, evidence of overseas
qualification equivalence, confirmation that original certificates have been seen by partner staff,
references and details of APEL/APCL claims
Meeting with University Staff:
AET colleagues confirmed that they had no concerns or issues relating to the admission of students. The Link
Tutor confirmed that all non-standard entries had been forwarded to the University for consideration.
Meeting with Partner Staff:
FTMS Senior Management representative confirmed that they had not experienced any issues/difficulties with
the admissions of students. The applicants are mainly standard and all non-standard entries are forwarded on
to the University Link Tutor for consideration, along with cases of Recognition of Prior Learning.
2. Staff Appointment
Meeting with University Staff:
Are you aware of the process for staff appointment and the role of the Faculty in confirming
appropriate staff appointments?
Meeting with Partner Staff:
How were you recruited to teach on programme? Was Leeds Beckett University involved? What
induction did you have?
Can you tell us how Leeds Beckett University helped you to gain an understanding of the academic
standards to apply to the programme?
3. Student Registration
Give details of any issues raised and actions taken:
Student Registration data (process and completion of documentation)
Registration of students (the University is required to register all students within 21 days of receipt of
registration data from the partner institution)
Meeting with University Staff:
AET colleagues advised that registration data had not been submitted within the three weeks of the BSc (Hons)
Computing and BSc (Hons) Project Management starting. FTMS were reminded of the University requirement
to ensure that registration data is submitted within three weeks of commencement of courses.
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Meeting with Partner Staff:
FTMS representatives advised that there were no issues to report and the process for registering students is
running smoothly.
4. Student Induction and Student Representation
Give details of any relevant issues for further consideration:
Planning and Delivery of Induction (to include assessment and progression regulations, general
regulations, mitigation, unfair practice, complaints and appeals, issue of course handbooks, coursebased induction, student representation, introducing key staff members, introducing facilities, library
induction, entitlements to services, and the student’s relationship to the University)
Student Representation (process for appointment and engagement of student representatives)
Training and development provided to student representatives
Meeting with University Staff:
AET representatives confirmed that student representatives for both courses had been appointed and both
student representatives had been engaged in the relevant meetings. It was also confirmed that the induction
of students had taken place at FTMS by University staff.
Meeting with Partner Staff:
FTMS representatives confirmed that they had not experienced any problems with the student induction and
student representation process. Student representatives for both courses had been appointed following the
standard university appointment process. Face to face induction for the BSc (Hons) Project Management and
BSc (Hons) Computing had been undertaken by University staff.
Meeting with Students:
N/A – due to the date of the Mutual Review meeting, no students were available.
5. Published Information
Give details of published information checked and confirm that in your view they accurately reflect the
programme and contractual agreement. Identify any issues that need to be addressed. This should be linked
to the Published Information Guidance and Schedule.
(Collate any relevant material)
Meeting with University Staff:
AET representatives confirmed that they are aware of the University process for agreeing and signing off
published information. However they had not been consulted by FTMS regarding any published information
for the BSc (Hons) Project Management or BSc (Hons) Computing courses.
Meeting with Partner Staff:
FTMS senior representatives confirmed that they are aware of the approval process for any published
information. FTMS also confirmed that the details in regards to the University name change had been received
ok and that the changes had been communicated with the students. It was further advised that FTMS will
update the necessary brochures and prospectus and these will be submitted through the appropriate channels
prior to external publication. It was noted that FTMS had received a number of queries about the reasoning
behind the name change from some student’s parents.
FTMS further stated that they had received a letter from the MQA (Malaysian Qualification Agency) to
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acknowledge the University name change.
6. Student Files
Give details of sampling of student files, any issues raised and action taken.
Maintenance of student files and retaining records of student activity
Student files should include: application form, interview record/outcome (where relevant),
confirmation that original certificates have been checked by partner staff, evidence of overseas
qualification equivalence of UK qualifications, evidence of appropriate level of English language skills,
references, details of APL/APEL/APCL claim (where relevant), enrolment/registration forms, module
marks, assignment feedback sheets, details of proven unfair practice (where relevant), applications
for extension/mitigation (where relevant), applications for appeal (where relevant), Board of
Examiners outcomes/results letters and copies of other communication with the student)
Unfortunately, due to time constraints we were unable to sample any of the student files, however FTMS
colleagues confirmed that they had not experienced any difficulties with the maintenance of student files and
assured that the files were retained for the duration of the student life cycle at FTMS.
7. Observation of Teaching Sessions
Give details of teaching sessions observed and any relevant issues for further consideration.
Give details of lectures (including guest lectures) and tutorials, including topic, date/time, location and
attendees.
No teaching sessions were observed during this mutual review.
Meeting with Students:
N/A
8. Teaching Materials
Give details of how effectively materials have been shared with the staff at the partner (How have materials
been shared? Have they been shared in a timely manner?)
Meeting with University Staff:
AET representatives confirmed that the teaching materials have been shared in a timely manner. For the BSc
(Hons) Computing course, the teaching materials have been shared through Google drive; for BSc (Hons)
Project Management course the teaching materials are shared and accessed through the University’s Virtual
Learning Environment.
Meeting with Partner Staff:
FTMS management representatives confirmed that the updated teaching materials in regards to the
computing and project management awards were always available. FTMS lecturers reported that some
colleagues find it easy to access the teaching materials, study guides and weekly lesson plans online and
develop lectures based on these – they use approximately 75% Leeds Beckett context, with 25% of
contextualised content, for example where software has not been available in Malaysia FTMS have worked
with the AET Module Leaders to contextualise the assessment for a suitable alternative.
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FTMS senior management proposed that all assessments are referred to FTMS before external examiner
approval is sought. FTMS can then advise whether further contextualisation is necessary in a timely manner,
prior to Faculty and external approval.
ACTION: AET to advise if they can support this proposal.
Meeting with Students:
N/A
9. Library, IT and Learning Support Facilities
Give details of visits to library, IT and any other learning support facilities and any relevant issues for further
consideration (including any relating to library stocks in the subject area).
Access given to partner staff
Use/purchase of Skills for Learning
VLE
Meeting with Partner Staff:
FTMS senior management representative advised that core books, in accordance with the Module Approval
Templates are purchased and available to the students. However, there is often a delay in purchasing UK
books and sometimes these are not available in Malaysia until 6 months after the release date in the UK. Due
to this the teaching team have request that the Faculty use more E-books or specify local alternative books to
support the students learning.
FTMS further advised that students have often raised the issue of not been able to access the University’s VLE
and FTMS senior management advised that the VLE that FTMS has in place requires further enhancements and
as such they feel that it is not in its current form comparable to the VLE of the University. FTMS senior
management further advised that they are currently working with two other UK institutions that have
provided a VLE platform as part of their franchise agreement and the lack of an interactive platform limits the
opportunities for virtual discussions and interactivity to support learning. However, FTMS teaching staff did
confirm that some of the tutors did have access to the VLE platform and were able to download the necessary
materials; these were then shared with the students electronically.
In regards to the access of Mybeckett for FTMS teaching staff, the senior management representative advised
that a number of the teaching staff on the two courses had experienced some difficulties when logging onto
the system, which seems to be when setting the password. FTMS advised that the colleagues with access to
Mybeckett had been downloading the necessary teaching materials onto a USB for other colleagues to access.
ACTION: AET to use more books or specify local alternative books to support the students learning.
ACTION: University to work with FTMS to find a VLE solution that provides an equitable and managed student
experience.
ACTION: AET Faculty to ensure that all teaching staff at FTMS has access to the University’s VLE platform.
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10. Annual Monitoring and Review
Give details of issues for further consideration relating to:
Process
Schedule of student focus groups, enhancement and development meetings and student focus groups
Annual reports
Extent of engagement by students
Meeting with University Staff:
AET representatives confirmed that there had been no issues with the Annual Monitoring and Review process.
Student focus groups and enhancement and development meetings had taken place via Skype, which had
worked well. AET representatives confirmed that there had been a good level of engagement by the students
at these meetings and all the necessary tutors/teaching staff had been present. However, AET representatives
did wish to raise with FTMS that any issues/difficulties they had been experiencing could be
communicated/dealt with on a more informal basis, with direct liaison between FTMS Module Leaders and the
University Module Leaders instead of waiting for a student focus group or enhancement and development
meeting.
Meeting with Partner Staff:
FTMS senior management confirmed that all colleagues understood the annual monitoring and review process
and that they had not experienced any problems. FTMS senior management echoed AET representatives in
regards to there been a good level of engagement from the students.
11. Module Evaluation
Give details of issues for further consideration relating to:
Process and distribution of module forms (hard copy, VLE or other online survey software)
Collation of student feedback
Use of module evaluation data
Mid-module review (How is it carried out?)
Meeting with University Staff:
The AET Student Administration Team advised that the module evaluation process is working well. They
provide module evaluation templates and timescales, and always receive the data back from FTMS in a timely
manner and on the correct template.
Meeting with Partner Staff:
FTMS representatives advised that as well as the Annual Review Process, they had been good levels of
engagement and feedback from the students. Action plans have been produced and any issues the students
have raised FTMS along with the University have looked at resolving it, for example a student had raised that
they needed to be Wi-Fi access on FTMS campus, this issue has now been addressed.
12. Mitigation and Extenuating Circumstances
Give details of issues for further consideration relating to:
Process of claims for extenuating circumstances
Scheduling of Mitigation Panels
Consideration and approval of claims
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Process for informing students of outcomes
Meeting with University Staff:
AET representatives confirmed that there had been no cases of Mitigation and Extenuating Circumstances
submitted for either the computing or project management course at FTMS.
Meeting with Partner Staff:
FTMS senior representatives confirmed there no cases of Mitigation and Extenuating Circumstances had been
submitted. It was further advised that all students have been provided with the Mitigation guidance and are
receiving the appropriate support. FTMS representatives confirmed that they were now aware of the new fit
to sit/submit approach, following Monday’s staff development session.
Meeting with Students:
N/A
13. Cheating, Plagiarism and Unfair Practice
Give details of issues for further consideration relating to:
Process for cases of cheating, plagiarism and other forms of unfair practice
Consideration of cases (investigatory interviews, assessment enquiry panels and assessment appeal
panels)
Meeting with University Staff:
AET representative advised that they was not aware of any cases of Cheating, Plagiarism and Unfair Practice
arising from either the Project Management or Computing course.
Meeting with Partner Staff:
FTMS management representatives confirmed that the process is working well and there is good
communication between FTMS colleagues and with the AET Franchise Administrator. FTMS further confirmed
that Turnitin is used to identify cases of cheating, however so far no cases of Cheating for the Project
Management or Computing courses have been identified.
14. Assessment and Moderation
Give details of any issues for further consideration relating to:
Assessment requirements and where they are available/accessed, e.g., course handbook
Process for examination papers and examination conditions
Marking and internal and external moderation
Also give details examination sessions observed and any relevant issues for further consideration
Meeting with University Staff:
AET representatives confirmed that the assessment process is working well, FTMS submit samples and marks
on time.
Meeting with Partner Staff:
FTMS management representatives confirmed that they had no issues and were clear on the assessment
process and their roles and responsibilities.
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15. External Examiners
Give details of issues for further consideration relating to:
Appointment process
Role
Reporting procedures
Attendance at Examination Committees
Meeting with University Staff:
AET representatives advised that the process is working well with the External Examiners.
Meeting with Partner Staff:
FTMS representatives confirmed that there are no issues with the Externals Examiners, however FTMS
representatives request a copy of the latest External Examiner report for both BSc (Hons) Computing and BSc
(Hons) Project Management.
ACTION: AET to ensure that FTMS receive a copy of all External Examiner reports.
16. Boards of Examiners and Examination Committee
Give details of any Board of Examiners/Examination Committees observed and any further issues for further
consideration.
Meeting with University Staff:
AET representatives advised that the process is working well with Board of Examiners and Examination
Committee’s. Due to the cohort size the committees and boards are often short and run smooth. AET
representatives confirmed that these meetings are held as a three way Skype, between the University, FTMS
and the External Examiner.
Meeting with Partner Staff:
FTMS representatives that they had not experienced any difficulties with either the Project Management or
Computing Board of Examiners or Examination Committee. These meetings had taken place virtually through
Skype.
17. Student Appeals and Complaints
Give details of issues for further consideration relating to:
How students have been aware of the appeals process
Process for appeals
Partners institution’s complaints policy
Meeting with University Staff:
AET representatives advised that they were not aware of any student appeals or complaints from FTMS.
Meeting with Partner Staff:
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FTMS representatives confirmed that no student appeals or complaints had been submitted, however, FTMS
representatives confirmed that they were fully aware of the process if the situation arose.
18. Other Activities
Give details of your participation in any other activities (e.g. recruitment events), meetings and/or discussions
relating to the partnership during your visit and any relevant issues for further consideration.
Meeting with University Staff:
Meeting with Partner Staff:
What staff development activities have you undertaken with Leeds Beckett University to gain a
common understanding of programme delivery and assessment, e.g., approaches to marking and
teaching styles? Is there a peer observation of your teaching; by Leeds Beckett University or local
colleagues?
How do you keep in contact with staff at Leeds Beckett University? Can you contact the
module/programme leaders directly?
19. Reflections since last mutual review
Give details of any reflections on the operation / actions taken/ progress since the last mutual review
20. Action Plan
Activity
AET to use more books or specify
local alternative books to support
the students learning.
Responsible
Deadline
AET
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Status
For Project
Management and
Computing this
arrangement is in
place. The lack of
suitable library
materials at FTMS and
from the University is
a severe problem. As
a gesture of good will
we have asked module
tutors to copy relevant
abstracts from
materials or to
reference alternative
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Activity
All assessments are referred to
FTMS before external examiner
approval is sought. FTMS can then
advise
whether
further
contextualisation is necessary in a
timely manner, prior to Faculty and
external approval.
University to work with FTMS to find
a VLE solution that provides a
equitable and managed student
experience.
Faculty to ensure that all teaching
staff at FTMS has access to the
University’s VLE platform.
To ensure that FTMS receive a copy
of all External Examiner reports.
Responsible
Deadline
AET
Status
sources. This item has
previously been raised
at E&D meetings.
Currently this is not
taking place. We are
emphasising the need
for local
contextualisation. To
date our link tutors
have tried to adjust
materials so they are
“internationalised” we
recommend further
staff development on
the process of local
contextualisation.
This item has been
raised at previous E&D
meetings.
University
IMTS
AET
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All staff who are
approved to teach
receive a log in id
and password from
the University
administrators
responsible for IT
access. The
resultant problems
reported are outside
the Faculty
oversight.
Comment [AP1]: We respectfully
recommend this action is referenced to
IMTS
To date our external
examiners have not
completed an end of
level report. This will
take place in March
2015. To date we
have shared the verbal
and written reports of
the external
examiners made at
the examination
committees as per
normal practice in the
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Activity
Responsible
Deadline
Status
University.
Quality Assurance Services:
Report received by Faculty:
Report received by Partnerships & Collaborations Sub-Committee:
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Quality Assurance Services
Collaborative Provision
Mutual Review Report
Partner
FTMS
Academic Cycle
First Mutual Review meeting related to the March intake onto two
AET UG programmes
Second Mutual Review meeting related to the September intakes
of students onto five Leeds Beckett courses (x 2 at UG and x 3 at
PG including AET and FBL).
Dates of Meeting
18 September 2014
19 November 2014
Mutual Review 1: BSc (Hons) Computing and BSc (Hons) Project
Management
Mutual Review 2: BSc (Hons) Computing and BSc (Hons) Project
Management, MSc Software Engineering, MSc Information
Management, MBA
Programme(s)
Student numbers as of 19 November are:
MBA: 5
BSc (Hons) Computing: 2 at H5 and 1 at H4
MSc Information Mgm: 3
MSc Software Engineering: 5
BSc (Hons) Project Management: 10
26 in total
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Report Submitted by
Mutual Review 1: Lianne Sweeting (QAS) & George Lodorfos (FBL)
Mutual Review 2: Becky Baldaro-Booth (QAS) & Nehal Mahtab
(FBL)
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Contents
1.
Student Admissions......................................................................................................................... 1
2.
Staff Appointment........................................................................................................................... 1
3.
Student Registration ....................................................................................................................... 2
4.
Student Induction and Student Representation ............................................................................. 2
5.
Published Information .................................................................................................................... 3
6.
Student Files.................................................................................................................................... 4
7.
Observation of Teaching Sessions................................................................................................... 4
8.
Teaching Materials .......................................................................................................................... 4
9.
Library, IT and Learning Support Facilities ...................................................................................... 5
10.
Annual Monitoring and Review .................................................................................................. 6
11.
Module Evaluation ...................................................................................................................... 7
12.
Mitigation and Extenuating Circumstances ................................................................................ 7
13.
Cheating, Plagiarism and Unfair Practice .................................................................................... 8
14.
Assessment and Moderation ...................................................................................................... 8
15.
External Examiners...................................................................................................................... 9
16.
Boards of Examiners and Examination Committee .................................................................... 9
17.
Student Appeals and Complaints .............................................................................................. 10
18.
Other Activities ......................................................................................................................... 10
19.
Reflections since last mutual review......................................................................................... 10
20.
Action Plan ................................................................................................................................ 12
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1. Student Admissions
Where applicable, give details of:
Process (requirements for admission to the course)
Standard Entry Applications (policies and processes in place to conduct to conduct admissions
processes in accordance with the University’s requirements)
Non-standard entry applications
Accreditation of Prior (Experiential/Certificated) Learning (evaluation of requests and supporting
evidence)
Monitoring (admissions details in student file including details of qualifications, evidence of overseas
qualification equivalence, confirmation that original certificates have been seen by partner staff,
references and details of APEL/APCL claims
September 2014
Meeting with University Staff:
AET colleagues confirmed that they had no concerns or issues relating to the admission of students. The Link
Tutor confirmed that all non-standard entries had been forwarded to the University for consideration.
Meeting with Partner Staff:
FTMS Senior Management representative confirmed that they had not experienced any issues/difficulties with
the admissions of students. The applicants are mainly standard and all non-standard entries are forwarded on
to the University Link Tutor for consideration, along with cases of Recognition of Prior Learning.
November 2014
The team at FTMS raised a query regarding the admissions criteria for MBA and the required evidence in
respect of two years professional experience. The University advised that the course entry criteria requires
candidates with some management and leadership experience including exposure to higher level decision
making and negotiation. It was also noted that this issue was also discussed at the recent validation event in
September 2014.
The Computing team raised a query as to the outcome of recent RPL claims. The University agreed to revisit
the outcome and following the visit, the documentation was passed to the relevant Link Tutors.
The team at FTMS confirmed the arrangements in place for processing non-standard applicants and the
involvement of the Link Tutor in that process. They confirmed that they find the admissions forms easy to use
and welcomed the structured approach. FTMS confirmed that response to admissions related queries were
dealt with promptly.
University staff confirmed receipt of evidence to support non-standard applications.
Five admissions files were reviewed as part of this visit, prompting University colleagues to explore further
evidence of English proficiency in students completing the STMP and the use of the internal test referred to in
the publicity material available in the College reception.
2. Staff Appointment
Meeting with University Staff:
Are you aware of the process for staff appointment and the role of the Faculty in confirming
appropriate staff appointments?
Meeting with Partner Staff:
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How were you recruited to teach on programme? Was Leeds Beckett University involved? What
induction did you have?
Can you tell us how Leeds Beckett University helped you to gain an understanding of the academic
standards to apply to the programme?
Staff appointments was not discussed at the November meeting, all staff have been approved by the
University and there are no new staff since the last round of approvals.
3. Student Registration
Give details of any issues raised and actions taken:
Student Registration data (process and completion of documentation)
Registration of students (the University is required to register all students within 21 days of receipt of
registration data from the partner institution)
September 2014
Meeting with University Staff:
AET colleagues advised that registration data had not been submitted within the three weeks of the BSc (Hons)
Computing and BSc (Hons) Project Management starting. FTMS were reminded of the University requirement
to ensure that registration data is submitted within three weeks of commencement of courses.
Meeting with Partner Staff:
FTMS representatives advised that there were no issues to report and the process for registering students is
running smoothly.
November 2014
rd
Registration data was submitted on 3 November with all supporting evidence.
FBL recognises that there has been a delay in uploading the data to the University’s student records system
which has resulted in a delay to the production of student cards. The Faculty is working to resolve this issue as
soon as possible.
4. Student Induction and Student Representation
Give details of any relevant issues for further consideration:
Planning and Delivery of Induction (to include assessment and progression regulations, general
regulations, mitigation, unfair practice, complaints and appeals, issue of course handbooks, coursebased induction, student representation, introducing key staff members, introducing facilities, library
induction, entitlements to services, and the student’s relationship to the University)
Student Representation (process for appointment and engagement of student representatives)
Training and development provided to student representatives
September 2014
Meeting with University Staff:
AET representatives confirmed that student representatives for both courses had been appointed and both
student representatives had been engaged in the relevant meetings. It was also confirmed that the induction
of students had taken place at FTMS by University staff.
Meeting with Partner Staff:
FTMS representatives confirmed that they had not experienced any problems with the student induction and
student representation process. Student representatives for both courses had been appointed following the
standard university appointment process. Face to face induction for the BSc (Hons) Project Management and
BSc (Hons) Computing had been undertaken by University staff.
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Meeting with Students:
N/A – due to the
date
of
the
Mutual
Review
meeting,
no
students
were
available.
November 2014
The induction process was supported by the AET Franchise Coordinator via Skype. Only 5/6 students attended
the induction programme which included a combination of course level, college level induction and social
activities. A good number of students are from overseas and the induction programme enables students to
get to know one another. Those students who attended received a course handbook. The course handbook is
also made available to students via the FTMS student portal although not all students knew that it was
available via the portal. Some international students didn’t arrive in Malaysia until week four of teaching.
These students face similar challenges with respect of their visa, as international students coming to the UK.
Two weeks is however the standard cut off in Leeds and Course Leaders are advised to liaise closely with the
Link Tutors when scenarios such as this arise in order to ensure students are well supported.
During the visit week, three FTMS students contacted MyHub requesting advice and guidance in relation to
jobs and careers. They were advised that as a franchise student, it is the responsibility of the partner to
provide careers guidance, which they took on board. This issue does suggest that students would welcome /
value further explanation as part of the induction, the nature of the franchise relationship. Students did not
raise this issue during the student meeting.
5. Published Information
Give details of published information checked and confirm that in your view they accurately reflect the
programme and contractual agreement. Identify any issues that need to be addressed. This should be linked
to the Published Information Guidance and Schedule.
(Collate any relevant material)
Meeting with University Staff:
AET representatives confirmed that they are aware of the University process for agreeing and signing off
published information. However they had not been consulted by FTMS regarding any published information
for the BSc (Hons) Project Management or BSc (Hons) Computing courses.
Meeting with Partner Staff:
FTMS senior representatives confirmed that they are aware of the approval process for any published
information. FTMS also confirmed that the details in regards to the University name change had been received
and that the changes had been communicated to students. It was further advised that FTMS will update the
necessary brochures and prospectus and these will be submitted through the appropriate channels prior to
external publication. It was noted that FTMS had received a number of queries about the reasoning behind
the name change from some student’s parents.
FTMS further stated that they had received a letter from the MQA (Malaysian Qualification Agency) to
acknowledge the University name change.
A number of course leaflets promoting Leeds Beckett courses were available in the reception area, University
staff reviewed this documentation and noted a number of inaccuracies:
-
Graduate MBA is included and this course has not been validated by our University. This will need to
be removed.
MSc Accounting is included; this course has not received MQA approval and should also be remove,
(although it is recognised that following a successful meeting with the MQA) there is the opportunity
to resubmit course documentation for approval by the MQA.
The shortened version of Leeds Beckett University appears as LBU instead of the preferred Leeds
Beckett. For future material, the University requests FTMS take account of this.
There is no reference to the English language requirements in i.e. IELTS 6.0 or equivalent within the
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admissions information apart from reference to an internal test which should not be used in place of
IELTS or an equivalent test approved by the University to test English language equivalencies.
The materials will be progressed for consideration by the University’s branding team but the logo does appear
to have been correctly used throughout. The materials will also be passed to the Link Tutors for sign off in
respect of information about the various courses.
A separate memorandum will be sent to FTMS collating feedback from a range of University stakeholders
requesting FTMS take account of University requirements with respect of the publication of any new material.
6. Student Files
Give details of sampling of student files, any issues raised and action taken.
Maintenance of student files and retaining records of student activity
Student files should include: application form, interview record/outcome (where relevant),
confirmation that original certificates have been checked by partner staff, evidence of overseas
qualification equivalence of UK qualifications, evidence of appropriate level of English language skills,
references, details of APL/APEL/APCL claim (where relevant), enrolment/registration forms, module
marks, assignment feedback sheets, details of proven unfair practice (where relevant), applications
for extension/mitigation (where relevant), applications for appeal (where relevant), Board of
Examiners outcomes/results letters and copies of other communication with the student)
Unfortunately, due to time constraints we were unable to sample any of the student files, however FTMS
colleagues confirmed that they had not experienced any difficulties with the maintenance of student files and
assured that the files were retained for the duration of the student life cycle at FTMS.
The November visit did not include a review of student files.
7. Observation of Teaching Sessions
Give details of teaching sessions observed and any relevant issues for further consideration.
Give details of lectures (including guest lectures) and tutorials, including topic, date/time, location and
attendees.
No teaching sessions were observed during the September/ November mutual review.
Meeting with Students:
N/A
8. Teaching Materials
Give details of how effectively materials have been shared with the staff at the partner (How have materials
been shared? Have they been shared in a timely manner?)
Meeting with University Staff:
AET representatives confirmed that the teaching materials have been shared in a timely manner. For the BSc
(Hons) Computing course, the teaching materials have been shared through Google drive; for BSc (Hons)
Project Management course the teaching materials are shared and accessed through the University’s Virtual
Learning Environment.
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Meeting with Partner Staff:
FTMS management representatives confirmed that the updated teaching materials in regards to the
computing and project management awards were always available. FTMS lecturers reported that some
colleagues find it easy to access the teaching materials, study guides and weekly lesson plans online and
develop lectures based on these – they use approximately 75% Leeds Beckett context, with 25% of
contextualised content, for example where software has not been available in Malaysia FTMS have worked
with the AET Module Leaders to contextualise the assessment for a suitable alternative.
FTMS senior management proposed that all assessments are referred to FTMS before external examiner
approval is sought. FTMS can then advise whether further contextualisation is necessary in a timely manner,
prior to Faculty and external approval.
ACTION: AET to advise if they can support this proposal.
Meeting with Students:
N/A
University staff met with a number of colleagues who course lead or deliver on the Leeds Beckett courses,
whilst some confirmed that they had full access to the VLE, others suggested that they had faced persistent
problems with the login details. In addition, that in some cases, materials were not available to those who did
have access. Full details of the range of issues were collated and were passed to AET and FBL.
It was noted that staff and students would benefit from engaging in guest lectures that take place in Leeds and
that this could be done virtually. The Faculty of Business and Law have uploaded all the recordings of guest
lectures for the 2014-15 academic year, bar one which was not recorded by request of the guest speaker
th
(Brigadier Bibby on the 28 October). The details are below:
Peter Dodds (14 October 2014): https://www.youtube.com/watch?v=FjdH2fPw7TA
th
Colin Byrne (11 November 2014): https://www.youtube.com/watch?v=mNzyOurc1FY
th
Sean Connolly (25 November 2014): https://www.youtube.com/watch?v=SM2pH8EY5pI
Fraser Doherty (9 December 2014): https://www.youtube.com/watch?v=BwM6sfrTx_M
9. Library, IT and Learning Support Facilities
Give details of visits to library, IT and any other learning support facilities and any relevant issues for further
consideration (including any relating to library stocks in the subject area).
Access given to partner staff
Use/purchase of Skills for Learning
VLE
Meeting with Partner Staff:
FTMS senior management representative advised that core books, in accordance with the Module Approval
Templates are purchased and available to the students. However, there is often a delay in purchasing UK
books and sometimes these are not available in Malaysia until 6 months after the release date in the UK. Due
to this the teaching team have request that the Faculty use more E-books or specify local alternative books to
support the students learning.
FTMS further advised that students have often raised the issue of not been able to access the University’s VLE
and FTMS senior management advised that the VLE that FTMS has in place requires further enhancements and
as such they feel that it is not in its current form comparable to the VLE of the University. FTMS senior
management further advised that they are currently working with two other UK institutions that have
provided a VLE platform as part of their franchise agreement and the lack of an interactive platform limits the
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opportunities for virtual discussions and interactivity to support learning. However, FTMS teaching staff did
confirm that some of the tutors did have access to the VLE platform and were able to download the necessary
materials; these were then shared with the students electronically.
In regards to the access of Mybeckett for FTMS teaching staff, the senior management representative advised
that a number of the teaching staff on the two courses had experienced some difficulties when logging onto
the system, which seems to be when setting the password. FTMS advised that the colleagues with access to
Mybeckett had been downloading the necessary teaching materials onto a USB for other colleagues to access.
ACTION: AET to use more books or specify local alternative books to support the students learning.
ACTION: University to work with FTMS to find a VLE solution that provides an equitable and managed student
experience.
ACTION: AET Faculty to ensure that all teaching staff at FTMS has access to the University’s VLE platform.
November 2014
Some staff were not aware that they could access Library Online via their associate staff status nor were they
aware that a number of open resources are available. The FBL representative demonstrated how staff access
the Library.
Students noted that on the whole they had access to the relevant resources but they also requested additional
access to the University’s VLE. There are some materials that are harder to obtain in Malaysia. Students are
also aware that other validating bodies offering courses at FTMS offer full access and they feel it unfair to not
receive the same level of access. This issue was raised during the Sep meeting and during the Partnership
Board and the University is pursuing discussions with various stakeholders although the position for 14/15
remains as at the time of recognition and validation.
10. Annual Monitoring and Review
Give details of issues for further consideration relating to:
Process
Schedule of student focus groups, enhancement and development meetings and student focus groups
Annual reports
Extent of engagement by students
September 2014
Meeting with University Staff:
AET representatives confirmed that there had been no issues with the Annual Monitoring and Review process.
Student focus groups and enhancement and development meetings had taken place via Skype, which had
worked well. AET representatives confirmed that there had been a good level of engagement by the students
at these meetings and all the necessary tutors/teaching staff had been present. However, AET representatives
did wish to raise with FTMS that any issues/difficulties they had been experiencing could be
communicated/dealt with on a more informal basis, with direct liaison between FTMS Module Leaders and the
University Module Leaders instead of waiting for a student focus group or enhancement and development
meeting.
Meeting with Partner Staff:
FTMS senior management confirmed that all colleagues understood the annual monitoring and review process
and that they had not experienced any problems. FTMS senior management echoed AET representatives in
regards to there been a good level of engagement from the students.
November 2014
Colleagues at FTMS had prepared the Annual Course Leader report; one report encompassed both BSc (Hons)
Project Management and BSc (Hons) Computing. The report presented a comprehensive reflection on activity
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since the commencement of Leeds Beckett courses in March 2014 and set out some aims as to how the
partnership could be developed further in 2014/15. Colleagues had used data sets to support their reflections.
E & D meetings and student focus groups for Sem 1 had all been scheduled.
11. Module Evaluation
Give details of issues for further consideration relating to:
Process and distribution of module forms (hard copy, VLE or other online survey software)
Collation of student feedback
Use of module evaluation data
Mid-module review (How is it carried out?)
Meeting with University Staff:
The AET Student Administration Team advised that the module evaluation process is working well. They
provide module evaluation templates and timescales, and always receive the data back from FTMS in a timely
manner and on the correct template.
Meeting with Partner Staff:
FTMS representatives advised that as well as the Annual Review Process, they had been good levels of
engagement and feedback from the students. Action plans have been produced and any issues the students
have raised FTMS along with the University have looked at resolving it, for example a student had raised that
they needed to be Wi-Fi access on FTMS campus, this issue has now been addressed.
November 2014
Students were familiar with the process of mid-module review as well as module evaluation and commented
positively about how student feedback has resulted in a number of positive changes.
Staff discussed which forms should be used to conduct mid-module review and it was noted that the
University’s Centre for Learning and Teaching had recently produced some guidance which is being trialled this
year so there may be distinct approaches to mid-module review which is agreeable to the University. The key
is giving students the opportunity to give feedback part way through the module and acting promptly on any
feedback even if it is to confirm that a requested change cannot in fact happen.
12. Mitigation and Extenuating Circumstances
Give details of issues for further consideration relating to:
Process of claims for extenuating circumstances
Scheduling of Mitigation Panels
Consideration and approval of claims
Process for informing students of outcomes
Meeting with University Staff:
AET representatives confirmed that there had been no cases of Mitigation and Extenuating Circumstances
submitted for either the computing or project management course at FTMS.
Meeting with Partner Staff:
FTMS senior representatives confirmed there no cases of Mitigation and Extenuating Circumstances had been
submitted. It was further advised that all students have been provided with the Mitigation guidance and are
receiving the appropriate support. FTMS representatives confirmed that they were now aware of the new fit
to sit/submit approach, following Monday’s staff development session.
Meeting with Students:
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N/A
This was not discussed during the November meetings.
13. Cheating, Plagiarism and Unfair Practice
Give details of issues for further consideration relating to:
Process for cases of cheating, plagiarism and other forms of unfair practice
Consideration of cases (investigatory interviews, assessment enquiry panels and assessment appeal
panels)
Meeting with University Staff:
AET representative advised that they was not aware of any cases of Cheating, Plagiarism and Unfair Practice
arising from either the Project Management or Computing course.
Meeting with Partner Staff:
FTMS management representatives confirmed that the process is working well and there is good
communication between FTMS colleagues and with the AET Franchise Administrator. FTMS further confirmed
that Turnitin is used to identify cases of cheating, however so far no cases of Cheating for the Project
Management or Computing courses have been identified.
November 2014
FTMS colleagues confirmed that students are encouraged to use Turnitin as a developmental tool by
submitting their draft assignments.
Following the training that was delivered in September, the College has identified a number of Academic
Integrity Coordinators (equivalent Heads of School/ Dept.) as well as an Academic Integrity Lead (who is the
Franchise Coordinator).
A discussion followed regarding the use of Turnitin and what is perceived as an acceptable match by University
staff. There are ways in which a threshold match can be set up for example it can be set up to ‘exclude
bibliographies’, it was noted that ultimately it is an academic judgement. Colleagues were reminded that they
can access resources via the Developing Excellent Academic Practice module within which they will find
information pertaining to the subject of Academic Integrity. The FBL representative demonstrated to
colleagues where this information can be found on the VLE.
14. Assessment and Moderation
Give details of any issues for further consideration relating to:
Assessment requirements and where they are available/accessed, e.g., course handbook
Process for examination papers and examination conditions
Marking and internal and external moderation
Also give details examination sessions observed and any relevant issues for further consideration
September 2014
Meeting with University Staff:
AET representatives confirmed that the assessment process is working well; FTMS submit samples and marks
on time.
Meeting with Partner Staff:
FTMS management representatives confirmed that they had no issues and were clear on the assessment
process and their roles and responsibilities.
November 2014
For some specific modules: Principles of Project Mgm, Legal Framework, Systems & Development assessment
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tasks had at the time of the mutual review meeting not been made available to colleagues at FTMS. These
instances appear to be isolated and Link Tutors are aware and seeking resolutions.
Colleagues at FTMS were able to articulate the assessment process including marking and moderation.
Internal moderation takes place onsite at FTMS before scripts are sent to Leeds for sample marking by
University staff and the External Examiner. The Module Tutor at FTMS sends a copy of their marks and report
along with the scripts. Overall feedback from staff in Leeds suggests that staff are on the whole marking to
University expectations, in one or two cases marks have been increased by University staff. Staff commented
that it would be helpful to see the comments made by the internal moderator as a development tool. Staff
have access to the marking criteria and students are in receipt of provisional marks and written feedback
within ten days. A brief discussion took place regarding the value of asking students to self-evaluate as a
means to supporting formative feedback. The representative from FBL offered to share the form that he uses
with students in Leeds as a way of sharing good practice.
15. External Examiners
Give details of issues for further consideration relating to:
Appointment process
Role
Reporting procedures
Attendance at Examination Committees
Meeting with University Staff:
AET representatives advised that the process is working well with the External Examiners.
Meeting with Partner Staff:
FTMS representatives confirmed that there are no issues with the Externals Examiners, however FTMS
representatives request a copy of the latest External Examiner report for both BSc (Hons) Computing and BSc
(Hons) Project Management.
ACTION: AET to ensure that FTMS receive a copy of all External Examiner reports.
External examiners were not discussed during the meeting in November.
16. Boards of Examiners and Examination Committee
Give details of any Board of Examiners/Examination Committees observed and any further issues for further
consideration.
Meeting with University Staff:
AET representatives advised that the process is working well with Board of Examiners and Examination
Committee’s. Due to the cohort size the committees and boards are often short and run smooth. AET
representatives confirmed that these meetings are held as a three way Skype, between the University, FTMS
and the External Examiner.
Meeting with Partner Staff:
FTMS representatives that they had not experienced any difficulties with either the Project Management or
Computing Board of Examiners or Examination Committee. These meetings had taken place virtually through
Skype.
November 2014
There have been no additional Committees / Boards since the meeting in September 2014 so no further
comments.
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FTMS colleagues confirmed that students are sent a letter with the outcome of the Board / Committee and
that marks are also posted anonymously on the College noticeboards within five days of the Board.
17. Student Appeals and Complaints
Give details of issues for further consideration relating to:
How students have been aware of the appeals process
Process for appeals
Partners institution’s complaints policy
Meeting with University Staff:
AET representatives advised that they were not aware of any student appeals or complaints from FTMS.
Meeting with Partner Staff:
FTMS representatives confirmed that no student appeals or complaints had been submitted, however, FTMS
representatives confirmed that they were fully aware of the process if the situation arose.
November 2014
FTMS confirmed that it is made clear to students that following a Board of Examiners, they are entitled to
submit an appeal but that there are grounds to appeal. Staff were familiar with the University approach to
seek to resolve any appeals informally before documentation is formally submitted. The University has not to
date received any appeals from any FTMS students.
18. Other Activities
Give details of your participation in any other activities (e.g. recruitment events), meetings and/or discussions
relating to the partnership during your visit and any relevant issues for further consideration.
Meeting with University Staff:
Meeting with Partner Staff:
What staff development activities have you undertaken with Leeds Beckett University to gain a
common understanding of programme delivery and assessment, e.g., approaches to marking and
teaching styles? Is there a peer observation of your teaching; by Leeds Beckett University or local
colleagues?
How do you keep in contact with staff at Leeds Beckett University? Can you contact the
module/programme leaders directly?
Staff at FTMS have engaged in a wide range of staff development and it was agreed that it would be sensible
to reflect on how the development is delivered and areas for recommendation. It was agreed that the
Academic Manager would send the feedback collated following previoys development sessions.
The FBL representative showed staff how to navigate the VLE to access the DEAP module and other resources
such as Library Online.
Skype meetings do take place between Link Tutors and Course Leaders, however it was noted in Leeds that
more regular contact would enhance communication and enable any issues to be dealt with promptly.
19. Reflections since last mutual review
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Give details of any reflections on the operation / actions taken/ progress since the last mutual review
The refocused MBA was validated on 18 September subject to two conditions, one of which is to ensure the
two AET modules that offer an IT route are validated prior to Semester 2. On further reflection, this will pose a
problem. The two modules are part of the two AET PG courses that are currently offered. The refocused
curriculum for MSc Information Management involves changes to the curriculum that are more than 30%. The
result of which will require full MQA approval. (Changes that are less than 30% are relatively straightforward in
respect of MQA approval). It has therefore been decided that AET will not seek to validate refocused versions
of MSc Software Engineering / MSc Information Management until 2015/16. A resolution in terms of what is
offered as part of the MBA is however needed prior to Semester 2 and in order to address the condition that
was set at the event in September.
Since the last face-to-face meeting in September, colleagues at FTMS have engaged in discussions with their
counterparts via Skype, where it is difficult to find a mutually convenient time, colleagues have exchanged
email communication. This activity has taken place in relation to both FBL and AET awards. For the three
awards that sit within the Leeds Beckett School of Computing and Creative Technology, materials were shared
in a timely manner supported with Skype sessions. Colleagues welcome Skype interactions but indicated that
the best time for them to take place is first thing UK time. Colleagues at FTMS noted that one or two
suggestions for the time of Skype meetings had been rather impractical.
Student feedback suggested that there is not sufficient out of hours support available to them; the College has
in response to this feedback set up a Facebook account. This is working well with staff and students regularly
communicating and sharing information. Students have welcomed this innovation; evidence of action in
response to student feedback.
University staff confirmed that assessment meetings, annual monitoring and review are all running smoothly.
The only feedback related to the regularity of communication between colleagues is that there have been one
or two queries that have escalated unnecessarily and that more regular email communication as well as Skype
meetings could have helped reduce concerns.
The team at FTMS confirmed that they have received the following QA staff development sessions:
Student Induction & Representation
AMR
Assessment regulations
Mitigation & Extenuating Circumstances
Cheating Plagiarism and Unfair Practice
On-going staff development focusing on the curriculum the assessment takes place and is facilitated by the
Link Tutors.
On the 19 Nov, the representative from FBL gave staff an introduction to the VLE and the DEAP module,
reminding staff that they can access the University’s Library resources and Skills for Learning.
There are on-going issues with staff access and a list of names and the status of their access as an Associate
Staff member was collated. The issue appears to be related to the login and password that is sent by the
University’s HR department as faculties have completed the necessary paperwork.
The College confirmed the following projected numbers for a January 2015 intake:
BSc (Hons) Project Management: 30
BSc (Hons) Computing: 10
MSc Information Management: 10
MSc Software Engineering: 10
MBA: 10
The College is still keen for the University to undertake a brand awareness exercise and feel that would help to
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recruit students. It is evident from reviewing the admissions files that students select a course and the
secondary selection is the awarding body which pits us against two other UK HEIs. The University confirmed
that it would explore recoil and banner designs for us in reception areas and that we are still considering a
newspaper advert combined with staff being onsite to support recruitment activity.
The University confirmed the Conference date as w/c 30 June and encouraged colleagues to attend. (It is now
confirmed as 2 July). FTMS is also holding its own conference in March 2015. The date has already been
shared with Link Tutors.
20. Action Plan from mutual review meeting in September 2014
Activity
AET to use more books or specify
local alternative books to support
the students learning.
All assessments are referred to
FTMS before external examiner
approval is sought. FTMS can then
advise
whether
further
contextualisation is necessary in a
timely manner, prior to Faculty and
external approval.
University to work with FTMS to find
a VLE solution that provides a
equitable and managed student
experience.
Responsible
AET
AET
University
Deadline
Status
For BSH Project
Management and BSH
Computing this
arrangement is in place.
The lack of suitable
library materials at FTMS
and from the University
is a problem. As a
gesture of good AET
Franchise Coordinator
has asked module tutors
to copy relevant
abstracts from materials
or to reference
alternative sources. This
item has previously been
raised at E&D meetings
and is being progressed
by the relevant Link
Tutor/ Course Leader.
Currently this is not
taking place. We are
emphasising the need
for local
contextualisation. To
date our Link Tutors
have tried to adjust
materials so they are
“internationalised” we
recommend further staff
development on the
process of local
contextualisation. This
item has been raised at
previous E&D meetings.
This is on-going. The
process of institutional
recognition provided the
University with the
reassurance that FTMS
can provide adequate
infrastructure to support
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Activity
Faculty to ensure that all teaching
staff at FTMS has access to the
University’s VLE platform.
To ensure that FTMS receive a copy
of all External Examiner reports.
Responsible
Deadline
Status
delivery of HE. The
University is aware of
the student and staff
feedback in respect of
access enhancing the
sense of identity /
belonging to Leeds
Beckett.
All staff who are
approved to teach
receive a log in and
password from the
University
administrators
responsible for IT access.
The resultant problems
reported are outside the
Faculty oversight. QAS to
progress with IMTS and
HR.
To date our external
examiners have not
completed an end of
level report. This will
take place in March
2015. To date we have
shared the verbal and
written reports of the
external examiners
made at the examination
committees as per
normal practice in the
University.
AET
AET
21. Action Plan following Mutual Review of Franchise Operations at FTMS: 19 November
2014
Activity
To ensure students on AET and
FBL courses receive their Leeds
Beckett student cards.
Responsible
Deadline
Andrew Stevens, FBL 17 December
Matt Merritt, AET
2014
Status
FBL Update: Meeting
with Helen Jones and
Andrew Stevens took
place on 09/12/2014.
Due to technical
difficulties there has
been a delay with the
uploading of registration
data for franchise
cohorts. This will cause a
delay in confirmation of
registration data.
Andrew Stevens will
contact partner.
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Activity
Responsible
Deadline
Status
AET:
To resolve any staff access issues
Andrew Stevens, FBL 17 December
and ensure staff are aware of
Matt Merritt, AET
2014
how to access the Library Online
To disseminate recently
produced CLT Guidance on midmodule review to support
Semester 2 activity.
FTMS staff to use the Partner
staff Checklist as a way of
identifying issues as they arise
and for staff to share these
checklists with their Link Tutor
and / or franchise admin
support in an effort to facilitate
a prompt response.
For the course teams including
the Link Tutor to address issues
raised via the AMR process –
specifically in the Course
Leaders report for BSc (Hons)
Computing and BSc (Hons)
Project Management.
To ensure separate Course
Leader reports are produced in
November 2015.
(This year one report has been
produced for BSc (Hons)
Computing and BSc (Hons)
Project Management)
Becky BaldaroBooth
Becky BaldaroBooth to resend the
Partner staff
checklist
Link Tutors to
encourage use of
the forms
Course teams
including the Link
Tutor
Course Leaders /
Link Tutors
17 December
2014
5 December
2014
As per the
deadline in
the action
plan
November
2015
FBL Update: Andrew
Stevens to investigate
for FBL.
AET:
This was shared with
FTMS following the
meeting in November.
This guidance is new to
University staff and is
essentially a pilot, as
such it may not have
been implemented in all
areas. Therefore the
approach to mid-module
review remains variable.
Course Leaders are
advised to communicate
with the respective Link
Tutors to discuss the
collation of mid module
feedback. Evidence may
be collated in a number
of different ways; the
variability is acceptable
to the University.
Form re-sent to FTMS
colleagues on 24
December and Link
Tutors will be reminded
to encourage new
Course Leaders to use
these checklists at the
Oversight meeting on
January.
On-going
Separate E & D meetings
have taken place for Sem
1 for both FBL and AET
provision.
FBL Update: The FBL
QAG Team will include
this requirement in their
correspondence to all
partners for Annual
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Activity
Responsible
Deadline
Status
Monitoring and Review.
To hold a Skype meeting to
show staff where and how to
access Leeds Beckett open
resources and discuss other
ways in which the Library can
support FTMS i.e. discounted
subscriptions rates.
To ensure there are timely
opportunities for local
contextualisation of materials
and assessment in advance of
Sem 2.
Staff and students commented
that assessment information has
arrived late and in many cases
the delay has limited the
opportunities for
contextualisation. Students
commented that they would like
to see more contextualisation.
Wendy Luker /
Trevor Ward
Link Tutors
17 December
2014
QAS to follow up with LLI
31 January
2015
AET will conduct virtual
meetings by module to
ensure materials are
received and
appropriately
contextualised for S2
delivery. FBL to use same
model.
Verify English language
requirements in relation to
those students progressing from
a 3 year local diploma taught in
English
Becky BaldaroBooth /
International Office
17 December
2014
Discuss via the Oversight
Groups, oversight of admissions
files (i.e. sampling by the LTs on
receipt of applications or via MR
or both?)
QAS to follow up with
AET Franchise
Coordinator to discuss
what has been identified
via faculty sampling of
admission files.
Becky BaldaroBooth
17 December
2014
To be on the agenda for
January’s meeting.
To share the self-assessment
form used in FBL as good
practice
Nehal Mahtab
5 December
2014
To agree a date for validation of
the two AET modules that form
part of the MBA offered in
Semester two (a condition of the
MBA’s validation), as the Faculty
do not wish to offer the new
curriculum until 2016.
QAS / AET
17 December
2014
Update: Nehal Mahtab
(FBL) has confirmed that
this will be shared for S2
modules.
On hold as the prerefocused modules will
be offered in Sem 2 with
a view to validating the
AET courses in 15/16.
There are implications
for the MSc Information
Management as changes
to this course are
greater than 30% (the
maximum amount of
change allowed by MQA
before a course has to
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Activity
Responsible
Deadline
Status
be approved as new).
Helen Jones, FBL to
speak to AET QAG.
Quality Assurance Services:
Report received by Faculty:
February 2015 FAQSC
Report received by Partnerships & Collaborations Sub-Committee:
2 March 2015
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16
Quality Assurance Services
Collaborative Provision
Mutual Review Report
Partner
Rushmore Business School
Academic Cycle
2014/15
Date of Meeting
13 November 2014
Programme(s)
Report Submitted by
BSc (Hons) Civil Engineering (3 Year & Top-up)
BSc (Hons) Architectural Technology
Dip HE Quantity Surveying
BSc (Hon) Adult Nursing (Top-up)
BA (Hons) Accounting and Finance
MBA Executive
BA (Hons) Business Management (Top-up)
MSc Civil Engineering
Jude Carey (QAS)
Dr Vish Maheshwari (FBL Senior Lecturer)
Dr Lavinia Norton (HSS Franchise Co-ordinator)
Dr Andrew Platten (AET Franchise Co-ordinator)
Sue Sherwin (Head of School, Health & Community Studies)
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RBS Senior Management
Dr Nittin Essoo, Director and Franchise Co-ordinator
Anil Rana, Head of Built Environment & Engineering
Ashwin Seetaram, Head of Business department
Kajal Purlackee, Head of Registry
RBS Attendees
RBS Teaching staff representatives
Dr Nittin Essoo, MBA Executive
Dr Priya Ramluggun Essoo, MBA Executive
Mike Halkhoree, BSc (Hons) Adult Nursing
RBS students
Aswindra Chinnaya (MBA Executive)
Yovina Babooram (MBA (Executive)
Cherilyne Jugmohun (MBA Executive)
Ibrahim Hingun (BA (Hons) Business & Management Top-up)
Lokesha Jingree (BA (Hons) Business & Management Top-up)
Yeesha Ramdenee (BA (Hons) Business & Management Top-up)
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Contents
1.
Student Admissions ....................................................................................................... 1
2.
Staff Appointment .......................................................................................................... 1
3.
Student Registration ...................................................................................................... 1
4.
Student Induction and Student Representation .............................................................. 2
5.
Published Information .................................................................................................... 2
6.
Student Files .................................................................................................................. 3
7.
Observation of Teaching Sessions ................................................................................. 3
8.
Teaching Materials......................................................................................................... 4
9.
Library, IT and Learning Support Facilities ..................................................................... 4
10.
Annual Monitoring and Review ................................................................................... 4
11.
Module Evaluation ...................................................................................................... 5
12.
Mitigation and Extenuating Circumstances ................................................................. 5
13.
Cheating, Plagiarism and Unfair Practice ................................................................... 5
14.
Assessment and Moderation ...................................................................................... 6
15.
External Examiners .................................................................................................... 6
16.
Boards of Examiners and Examination Committee ..................................................... 7
17.
Certificates and Graduation ........................................................................................ 7
18.
Student Appeals and Complaints................................................................................ 8
19.
Other Activities ........................................................................................................... 8
20.
Reflections since last mutual review ........................................................................... 8
21.
Action Plan ............................................................................................................... 10
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1. Student Admissions
Where applicable, give details of:
Process (requirements for admission to the course)
Standard Entry Applications (policies and processes in place to conduct to conduct admissions
processes in accordance with the University’s requirements)
Non-standard entry applications
Accreditation of Prior (Experiential/Certificated) Learning (evaluation of requests and supporting
evidence)
Monitoring (admissions details in student file including details of qualifications, evidence of overseas
qualification equivalence, confirmation that original certificates have been seen by partner staff,
references and details of APEL/APCL claims
The students felt that the application and admission processes had been clear.
RBS senior management representatives, Link Tutors and Student Administrators all confirmed that they had
not experienced any issues/difficulties with the admission of students. All non-standard entries are forwarded
on to the relevant Link Tutor for consideration, which is working well across both faculties.
Further details on the audit of student files, including admissions, for BA (Hons) Accounting and Finance, BA
(Hons) Business and Management (top-up) and MBA Executive awards are included in section 6 of this report.
2. Staff Appointment
Meeting with University Staff:
Are you aware of the process for staff appointment and the role of the Faculty in confirming
appropriate staff appointments
Meeting with Partner Staff:
How were you recruited to teach on programme? Was Leeds Beckett University involved? What
induction did you have?
Can you tell us how Leeds Beckett University helped you to gain an understanding of the academic
standards to apply to the programme?
Two new administrative members of staff have been appointed recently; a colleague to assist the Head of Built
Environment and Engineering and a Head of the Business department. A new member of teaching staff was
recently appointed to teach on the MBA Executive course and this has been ratified by the faculty. The
appointee had existing connections to Rushmore Business School and was aware of the processes for
appointment and induction. Discussions have been held with UK module leaders on the content and delivery
of the modules assigned to the new appointee.
3. Student Registration
Give details of any issues raised and actions taken:
Student Registration data (process and completion of documentation)
Registration of students (the University is required to register all students within 21 days of receipt of
registration data from the partner institution)
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The process of submitting student registration data was working satisfactorily for all three faculties but there
were ongoing issues with course start dates at RBS, particularly for HSS and FBL courses.
RBS was reminded of the requirement to keep Faculties informed of any variance from the Leeds Beckett
calendar. This would facilitate better use of module materials and provide an opportunity to synchronise
examination assessments.
4. Student Induction and Student Representation
Give details of any relevant issues for further consideration:
Planning and Delivery of Induction (to include assessment and progression regulations, general
regulations, mitigation, unfair practice, complaints and appeals, issue of course handbooks, coursebased induction, student representation, introducing key staff members, introducing facilities, library
induction, entitlements to services, and the student’s relationship to the University)
Student Representation (process for appointment and engagement of student representatives)
Training and development provided to student representatives
All the students confirmed they had received an Induction programme and that it had been very useful. The
students felt that they had received a lot of clear information, including details of their modules. They had all
received a course handbook which met their expectations.
The students were aware of the student representation process. The MBA Executive representative was
present at the meeting and she had been provided with sufficient details and clear expectations on the role of
a student representative before she undertook the role.
The AET Franchise Co-ordinator reported that there had been insufficient Leeds Beckett materials for the
September induction but this would be rectified for the semester two induction in late January/early February
2015.
The HSS induction had not taken place due to a lack of sufficient numbers to run the BSc (Hons) Adult Nursing
course in semester one, 2014/15.
5. Published Information
Give details of published information checked and confirm that in your view they accurately reflect the
programme and contractual agreement. Identify any issues that need to be addressed. This should be linked
to the Published Information Guidance and Schedule.
(Collate any relevant material)
The students explained that all the Course and Module guides had been accurate, clear and contained all the
information they required. They reiterated that induction had gone well.
Guidance on the process for the approval of marketing and publicity materials and guidance on the use of
University logos during the transition from Leeds Met to Leeds Beckett had been sent to RBS earlier in the year
and subsequent information on the change of name had also been sent recently.
The FBL representative noted that there was an issue with two course handbooks in that the course
structures contained in the handbooks deviated from the approved versions. RBS staff were reminded that
they should only use the current course handbook templates.
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QAS will continue to undertake a range of monitoring activities in relation to information published by our
partners, particularly with reference to the new University name. It was noted that some marketing material
displayed at RBS still contained the previous University name. This would require updating and discussions
would also be held with the University’s Marketing department on the provision of material to partners. It was
also noted that the Graduation brochure, which had undergone several iterations prior to approval, had not
been amended as per the final feedback.
6. Student Files
Give details of sampling of student files, any issues raised and action taken.
Maintenance of student files and retaining records of student activity
Student files should include: application form, interview record/outcome (where relevant),
confirmation that original certificates have been checked by partner staff, evidence of overseas
qualification equivalence of UK qualifications, evidence of appropriate level of English language skills,
references, details of APL/APEL/APCL claim (where relevant), enrolment/registration forms, module
marks, assignment feedback sheets, details of proven unfair practice (where relevant), applications
for extension/mitigation (where relevant), applications for appeal (where relevant), Board of
Examiners outcomes/results letters and copies of other communication with the student)
The AET files had been reviewed earlier in the calendar year, as had the Adult Nursing files.
The QAS Officer undertook a spot check of the following student files: MBA Executive (3 files); BA (Hons)
Business & Management Top -up (4 files); BA (Hons) Accounting and Finance (3 files).
It was noted that none of the files for continuing RBS students contained Board of Examiner results and there
were inconsistencies with the inclusion of a signed ‘Confirmation of Acceptance’ form from students.
Prior to the visit to RBS, there had been a lack of clarity regarding the delivery of the Accountancy and Finance
(BAAF) course. Two of the BAAF files appeared to show an exemption from Level 4 but with no formal
approval given by the Faculty. This would be discussed further with the Faculty to ensure that due process had
been followed.
7. Observation of Teaching Sessions
Give details of teaching sessions observed and any relevant issues for further consideration.
Give details of lectures (including guest lectures) and tutorials, including topic, date/time, location and
attendees.
No teaching sessions were observed during this mutual review but a staff development session was held on
peer observation at which the University processes were explained.
The students reported that their tutors were accessible, responded quickly to email enquiries and were
available for face-to-face meetings.
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8. Teaching Materials
Give details of how effectively materials have been shared with the staff at the partner (How have materials
been shared? Have they been shared in a timely manner?)
RBS had recently introduced its own VLE (Moodle) and students reported that they could easily access all their
module materials, including assessments, work plans and e-books.
The RBS Adult Nursing course leader confirmed that the module materials were shared in a timely manner and
the relationship with the link tutor was working well.
The AET Franchise Co-ordinator sought feedback from RBS staff on the delivery of the new 20 credit point
modules. The Head of Built Environment and Engineering reported that there had been some initial teething
problems but these had been resolved. Delivery of modules was one week behind the UK but there were no
significant issues at the moment. The communication channels between AET and RBS worked well but further
improvements could be made.
The FBL representative confirmed that RBS could contextualise the module materials to ensure relevance to
the Mauritian market but RBS staff were reminded that there should be no change to the delivery and/or
assessment structure of a module.
9. Library, IT and Learning Support Facilities
Give details of visits to library, IT and any other learning support facilities and any relevant issues for further
consideration (including any relating to library stocks in the subject area).
Access given to partner staff
Use/purchase of Skills for Learning
VLE
The students reported that they only access on-line library facilities via ‘MyLibrary’ for e-books and journals
(via EBSCO). They had not experienced any problems thus far.
In terms of any additional specialist texts, students were advised to speak to their module tutors where
necessary.
10. Annual Monitoring and Review
Give details of issues for further consideration relating to:
Process
Schedule of student focus groups, enhancement and development meetings and student focus groups
Annual reports
Extent of engagement by students
The HSS representatives proposed a date during February 2015 for an Annual Review meeting and would meet
with students from cohort 2 and potentially cohort 3 as part of that process.
The students were aware of the mechanisms for collecting their views and had recently completed midmodule evaluation forms for FBL and HSS courses. As the students were still in the early stages of their
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courses, they had not yet been involved with any student focus group meetings.
The Annual Review meeting for 2013/14 AET awards is scheduled for Monday 24 November. The key issues
arising from previous annual review meetings relate to student access to University facilities, course
accreditation by the RICS which is on-going and ensuring that the correct learning materials are available to
teaching staff. This latter item is very complex and involves a lot of staff time from both RBS and Leeds Beckett
University.
11. Module Evaluation
Give details of issues for further consideration relating to:
Process and distribution of module forms (hard copy, VLE or other online survey software)
Collation of student feedback
Use of module evaluation data
Mid-module review (How is it carried out?)
As reported under section 10 above, students confirmed that they are provided with the opportunity to give
feedback via the Module Evaluation process. There will be opportunities to compare module evaluation
outcomes of the Leeds and RBS deliveries through the 2014/15 Annual Review process.
RBS staff queried the mid-module evaluation forms issued by AET and FBL and clarification on the correct
version and procedures would be obtained from the University.
In AET, a light touch approach is adopted for all of its courses both on campus and overseas. We are aware of
the lack of commonality to FBL who operate a different process. We don’t anticipate any issues arising from
this however, as the AET courses are subject to Faculty quality review. As both RBS teams are separate, the
different operational procedures should be seen as a feature of the two faculties and should not lead to any
confusion.
12. Mitigation and Extenuating Circumstances
Give details of issues for further consideration relating to:
Process of claims for extenuating circumstances
Scheduling of Mitigation Panels
Consideration and approval of claims
Process for informing students of outcomes
The students advised that they were aware of the process, which was contained in their course handbooks.
As part of the Mutual Review visit, refresher staff development on the new regulations regarding the ‘fit to sit’
approach had been undertaken earlier in the day. This complemented the session that was delivered in June
2014 in preparation for the new regulations.
13. Cheating, Plagiarism and Unfair Practice
Give details of issues for further consideration relating to:
Process for cases of cheating, plagiarism and other forms of unfair practice
Consideration of cases (investigatory interviews, assessment enquiry panels and assessment appeal
panels)
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The students advised that they were aware of the process, which was contained in their course handbooks. All
students were in agreement that they were aware and understood the process and the penalties associated
with cheating.
As part of the Mutual Review visit, refresher staff development on the revised cheating, plagiarism and unfair
practice regulations had been undertaken earlier in the day. This complemented the session that was
delivered in June 2014.
RBS management reported that there had been a few cases of collusion which had been resolved internally at
stage 1.
The course leader confirmed that there had been no cases of unfair practice on the Nursing course; staff were
confident that students were aware of the potential effect of unfair practice on their professional suitability.
All staff reported that students are consistently using Turnitin.
14. Assessment and Moderation
Give details of any issues for further consideration relating to:
Assessment requirements and where they are available/accessed, e.g., course handbook
Process for examination papers and examination conditions
Marking and internal and external moderation
Also give details of examination sessions observed and any relevant issues for further consideration
HSS representatives noted the delayed start of the Adult Nursing course and a subsequent delay with
moderation. It was proposed that Leeds Beckett colleagues should be given access to completed assessments
via the RBS Moodle to facilitate the moderation process, as soon as the Moodle system was sufficiently robust.
The overall performance of Adult Nursing students had been commented on by the external examiner and a
reduction in marks agreed by the Examination Board. Representatives from HSS would be visiting RBS shortly
to provide additional support with academic writing and critical analysis skills.
The assessment and moderation process with AET appeared to be working well, with good communication
between staff at RBS and the Faculty. In particular, delays in communication between RBS and link tutors had
improved.
The students were aware of the assessment and moderation process but had not yet submitted any
assessments so were unable to comment further.
15. External Examiners
Give details of issues for further consideration relating to:
Appointment process
Role
Reporting procedures
Attendance at Examination Committees
RBS representatives confirmed that they receive copies of External Examiner reports and responses and note
any specific comments/actions in regard to the delivery of Leeds Beckett courses.
The HSS representatives made reference to the external examiner report (see section 14 above) and the
resulting 5-point action plan which had been prepared in response to the report. The RBS course leader
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confirmed that he agreed with the action points listed below:
1. Enhancement of student support through active use of VLE materials: The course leader confirmed
that materials from Skills for Learning were on the RBS Moodle. Additional support would be provided
by HSS colleagues for academic writing and critical analysis skills. It would also be helpful to meet with
cohort 3 students during the visit;
2.
Staff support and development to enhance teaching: RBS teaching staff will be able to access the
DEAP module to facilitate teaching and learning skills and enhanced support and engagement with
the link tutor and module leaders at the University;
3.
Use of VLE for support and submission of assessments: With the introduction of Moodle at RBS, the
opportunity to use electronic submission of assignments would be explored. This would support a
more efficient approach to marking, moderation and external examiner review of papers;
4.
Appropriate teaching and delivery of modules to synchronise with the University: The importance of
synchronising delivery with home courses was emphasised in terms of examination timings. The
Pharmacology exam had been scheduled at RBS one day before home students and this could
compromise the integrity of the paper. Future examinations would have to be scheduled at exactly
the same time as home students.
5.
Appropriate assessment schedule and management of assignments: A schedule of assessment dates
should be circulated to the link tutor and all module leaders to ensure effective time management.
Assessments should also be sent to the Faculty for approval in a timely manner.
The HSS representatives reminded the course leader that a list of teaching staff and their CVs would be
required prior to the delivery to cohort 3 in February 2015. RBS staff mentioned that a General Election would
take place in Mauritius on 10 December 2014 but they were not expecting any major changes in policy. The
position with recruitment to the Adult Nursing course would be clearer by mid-January 2015.
16. Boards of Examiners and Examination Committee
Give details of any Board of Examiners/Examination Committees observed and any further issues for further
consideration.
The HSS representatives advised that a Board of Examiners meeting would take place in February 2015 for
cohort 1 to coincide with the visit by HSS colleagues. The external examiner would be participating via skype in
the UK. The summer board for cohort 2 would be scheduled for July 2015.
In AET, the examination committees and boards are operated in tandem with the on-site courses. Extensive
use of video conferencing is used so as to involve our external examiners. The timings for the examination
committees and boards will be February / March 2015 and June 2015 respectively. Currently, external
examiners are being consulted with regard to their availability.
17. Certificates and Graduation
Give details of any Graduations Ceremonies and any further issues for further consideration.
The RBS Graduation ceremony was due to take place on Saturday 15 November 2014 at Cyber Tower 1, Ebene.
Professor Ieuan Ellis, Pro Vice Chancellor and Dean of HSS would be attending on behalf of the Leeds Beckett
senior management and the QAS Officer had been invited to attend as a guest. There were approximately 90
students graduating across four AET courses. The Head of Built Environment and Engineering advised that
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some certificates were still outstanding and this would be followed up with the AET Franchise Co-ordinator.
18. Student Appeals and Complaints
Give details of issues for further consideration relating to:
How students have been aware of the appeals process
Process for appeals
Partners institution’s complaints policy
The students explained that they had not submitted any appeals or complaints but they were fully aware of
the process if it became necessary.
19. Other Activities
Give details of your participation in any other activities (e.g. recruitment events), meetings and/or discussions
relating to the partnership during your visit and any relevant issues for further consideration.
During the visit to RBS in November 2014, the following activities took place in addition to the mutual review:
Staff development sessions including:
-
An update on general regulatory matters
Mitigation and Extenuating Circumstances
Cheating, Plagiarism & Unfair Practice
Late submission and student progression
Peer Observation
Prior to the mutual review meeting, the QAS Officer met with the RBS Director to discuss arrangements for the
staff development sessions and Mutual Review meeting and to clarify a number of issues relating to FBL and
HSS courses.
Post-mutual review, a further meeting was held with the FBL representative and RBS staff to discuss delivery
issues for three new FBL courses which had commenced recently.
A demonstration was given of the RBS Moodle-based VLE and the QAS Officer was also shown the SAGE
software package which is part of the curriculum of the BAAF course.
The QAS Officer attended the RBS Graduation ceremony on Saturday 15 November as a guest.
20. Reflections since last mutual review
Give details of any reflections on the operation / actions taken/ progress since the last mutual review
RBS senior management mentioned that they were interested in validating the BSc (Hons) Safety, Health &
Environmental Management course and specialist Nursing courses, particularly in the areas of acute cardiac
care and critical care. The Head of School – Health and Community Studies agreed to bring further details
when she next visited RBS in early 2015.
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The FBL representative asked the RBS Director to reflect on providing a contact name of another RBS colleague
who could respond to routine administrative /quality-related enquiries from the University.
An updated action plan was provided for the purpose of discussion at the mutual review meetings. Thirteen
actions were listed as on-going and an update on these items is given below:
Linkage between RBS students and Leeds students to be explored e.g. student blogs
RBS senior management mentioned that current logistical problems with their Moodle prevented this action
from moving forward. Further development work on a software platform would be necessary. Action: Ongoing.
Student exchange options to be explored
HSS representatives reported that student exchanges had been offered for pre-registration Adult Nursing
students. The FBL representative agreed to discuss this action further with the Faculty. The AET representative
advised that it was not possible for UK based students but further discussions will take place regarding RBS
students spending a semester in the UK.
Action: On-going.
Recordings of guest lectures held at the University to be made available to RBS
The HSS representatives reported that no progress had been made on this action but they would look into
providing recorded lectures for the Adult Nursing course. For AET, guest lectures for the Business Information
Modelling module should be available shortly via the VLE platform. Action: On-going.
To consider opportunities to provide students with knowledge and experience of building sites, equipment
and Health and Safety legislation in different countries.
The AET representative advised that this matter would be addressed by module leaders. Action: On-going.
To confirm start date of the next Nursing cohort ASAP and to ensure registration data is submitted within
three weeks of commencement of the course.
The Adult Nursing course had not recruited in September 201 4 and the next anticipated intake would be
January/February 2015. Action: On-going.
To provide RBS with course handbook templates for September cohorts.
This action had been completed by all Faculties. Action: Completed.
To provide RBS with links to YouTube videos for inclusion in induction presentations.
This action had been completed by AET. Action: Completed.
To explore the possibilities for the enhancement of student induction
The AET representative reported that a limited amount of Leeds Beckett materials had been made available
for September induction but this would be improved for semester 2 inductions. Action: On-going.
To submit all new and revised publicity and marketing materials to the University for approval, throughout
and following the University name change.
A number of materials had been submitted to the University and approved. The FBL representative advised
that further updating was required on the RBS website regarding the BAAF course structure.
Advertising posters in RBS would require updating with the new University name. Subsequent to the Mutual
Review meeting, the QAS Officer noted that the Graduation brochure had not been amended in line with final
feedback from the University. Action: On-going.
To ensure student offer letters include the correct award title of ‘BSc (Hons) Adult Nursing Top-up’
The HSS representatives would make further checks on offer letters for the next recruitment cycle. Action: Ongoing.
To liaise with IMTS/LLI colleagues to explore the option in relation to the transfer of materials from XStream to Moodle.
This action had been completed by AET. Action: Completed.
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To ensure sufficient copies of books are available to students, including multiple copies and including
structural civil engineering.
The AET representative reported that access to e-books was available via ‘MyLibrary’ and tutors would provide
further information on specialist materials. Action: Completed.
To ensure that student feedback regarding the balance of assessments is fed into the Annual Monitoring and
Review of BSc (Hons) Civil Engineering.
The AET representative advised that previous gaps in feedback from student fora had been addressed. Action:
Completed.
21. Action Plan
Activity
Linkage between RBS students and
Leeds students to be explored e.g.
via student blogs
Student exchange options to be
explored
Recordings of guest lectures held at
the University to be made available
to RBS
Clarification of RICS accreditation to
be given to students
To consider opportunities to
provide students with knowledge
and experience of building sites,
equipment and Health and Safety
legislation in different countries.
To confirm start date of the next
Nursing cohort ASAP and to ensure
registration data is submitted
within three weeks of
commencement of the course.
To provide RBS with course
handbook templates for September
cohorts.
To provide RBS with links to
YouTube videos for inclusion in
induction presentations.
To explore the possibilities for the
enhancement of student induction
Responsible
RBS/Head of School of
Built Environment and
Engineering/ Head of
School of Health and
Community Studies
AET Franchise Coordinator/ Head of
School of Health and
Community
Studies/RBS Director
AET Franchise Coordinator / Head of
School of Health and
Community Studies
Deadline
31-Mar-2015
31- Mar-2015
31-Mar-2015
Status
ONGOING
ONGOING
ONGOING
RBS
28 -Feb-2014
RBS/AET
31-Mar-2015
RBS
Three weeks
after
commencement
of next Nursing
cohort
ONGOING
AET/FBL
31-July-2014
COMPLETED
AET Franchise Coordinator
31 August 2014
COMPLETED
RBS/AET/FBL
31 January 2015
.
ONGOING
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COMPLETED
ONGOING
- Mutual Review
10
Activity
Responsible
Deadline
To submit all new and revised
publicity and marketing materials to
the University for approval,
throughout and following the
University name change.
RBS
31-Mar- 2015
To ensure student offer letters
include the correct award title of
‘BSc (Hons) Adult Nursing Top-up’
RBS
To liaise with IMTS/LLI colleagues to
explore the option in relation to the
transfer of materials from X-Stream
to Moodle.
To ensure sufficient copies of books
are available to students, including
multiple copies and including
structural civil engineering.
To ensure that student feedback
regarding the balance of
assessments is fed into the Annual
Monitoring and Review of BSc
(Hons) Civil Engineering.
To respond to the Action Plan
arising from the External Examiner’s
report for Adult Nursing.
To discuss the validation of further
HSS courses for Sept 15 delivery
(BScH Safety, Health &
Environmental Management,
Specialist Nursing courses).
PSRB accreditation for AET courses.
Contact name at RBS to be provided
for any routine admin/quality
related enquiries.
Mid-module review student
feedback to be forwarded to the
faculty as soon as available.
Appropriate course handbook
template to be adopted by RBS for
the next intakes
RBS deliveries to synchronise with
UK timeline.
For offers made
on the next
Nursing cohort
Status
ONGOING
ONGOING
AET Franchise Coordinator
31 August 2014
COMPLETED
RBS
31 August 2014
COMPLETED
AET Franchise Coordinator
Next
Enhancement &
Development
meeting
COMPLETED
RBS Course Leader
February 2015
HSS Franchise Coordinator/Head of
School of Health and
Community Studies
31-Dec-2014
AET Franchise Coordinator
31-Mar-2015
RBS Director
31-Dec-2014
RBS
30-Nov-2014
RBS/FBL
31-Jan-2015
RBS
31-Mar-2015
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11
Activity
Request to contextualise some
aspects of student engagement and
content cases/perspectives to make
it more relevant to Mauritian
Context without changing delivery
pattern, structure, assessment
criteria and specific content topics
of modules currently delivered on
MBA Executive.
Responsible
Deadline
FBL
30-Nov-2014
Status
Quality Assurance Services – Collaborative Provision:
Report received by Faculty:
Report received by Partnerships & Collaborations SubCommittee:
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- Mutual Review
12
Leeds Beckett University and Stamford College Monday 17 November 2014
Leeds Beckett University
Lee Jones, Associate Director – Collaborative Provision
Becky Baldaro Booth – Collaborative Provisions Operations Manager
Julie Barnaby – Link Tutor (BA (Hons) Accounting and Finance
Nehal Mahtab – Link Tutor (BA (Hons) Business and Management and BA (Hons) Business
and Human Resource Management.
Stamford College
1. Dr. Janet
2. Dr. Chan Kok Meng
3. Mr. Eng Lim Kooi
4. Mr. Mike Everett
5. Mr. Robert
6. Mr. Kong Kok Meng
7. Ms. Aemelia
1. Operational update including MQA approval
BSc (Hons) Business Information Technology has now received full approval by MQA and
MoE. The other courses are in progress and the College expect to receive a response by
December 2014.
The College feels well supported by Link Tutors from both AET and FBL in respect of
admissions decisions but reminded the University that any delay in decisions re the
admission of a student could potentially result in losing that student to a competitor. The
College queried their role in making admissions decisions. It was noted that where an
application is a standard entrant, responsibility is devolved to the partner and this process is
outlined in the Operational Guidance for Franchise Delivery. Mutual Review involves a
sample review of admissions files to ensure students are admitted in accordance with the
course entry criteria.
There was some discussion regarding the accepted level of entry for HND students as
defined by the MQA which is H5.
2. Update on curriculum mapping and agreed articulations
Colleagues agreed that the process of achieving a final decision on some of the mapping
has been problematic but recognised the infancy of the collaboration and that teething
problems are inevitable in the early stages.
The College is still awaiting a response regarding a couple of the AET courses, the outcome
of this mapping will be progressed to FAQSC on 25 Nov.
3. Recruitment for January for 2015
The College was unable to provide any information on anticipated student numbers for
January 2015. Where full MQA approval has not been granted the College is unable to
market the courses. The intention is to focus on the local market for the January intake and
the College hopes to receive MQA approval by the end of December to ensure a full
1
maximise opportunities for recruitment in January. IRIS offices, (the College’s investor) are
located in 44 different countries and there are opportunities to develop links through the
company.
The College suggested that all staff teaching on AET courses have received their login;
however that staff teaching on FBL courses have not.
It was also noted during the afternoon staff development session that staff in Registry,
Admissions, Quality do not have access and would benefit from accessing the DEAP / QA
Student Lifecycle module and should therefore submit an application.
Action: Helen Jones, FBL to confirm status of Associate staff applications with Dr
Janet.
Action: Stamford College to ensure that staff in professional services submit
applications forms for Associate staff status to enable access to the VLE and its
resources. This is key as we roll out the Student Lifecycle non-credit bearing module.
Julie explained that it is the responsibility of module tutors to check if any updates are made
to documentation on the VLE although the Link Tutor will endeavour to notify partner staff as
and when changes are made. In relation to BA (Hons) accounting and Finance, an area has
been set up on the VLE that is ‘hidden/’ from students and aimed specifically at staff in
Malaysia.
4. Partnership Board actions update
The teams discussed progress against the actions from the July Partnership Board
Action 1: AET and FBL to ensure a venue visit is undertaken at the new Stamford College
Taman Manjalara campus prior to delivery of Leeds Metropolitan programmes.
Completed although the renovations are still not complete, on-going monitoring will take
place as and when the developments progress.
Action 2: Associate Deans (FBL and AET) to provide Stamford College with up-to-date
reading lists.
Completed
Action 3: QAS to liaise with Marketing Services about course-specific promotional material
for Stamford College’s use.
In progress, the University’s Marketing department will provide as a minimum design for
recoil stands and banners.
Action 4: QAS to ensure Stamford College is clearly listed as a partner on the University
website.
Stamford College is listed on the Register, however further work will take place to develop a
partner page.
Action 5: Associate Dean (FBL) to provide feedback on the mapping of Stamford College
awards to Leeds Met programmes by Friday 18 July
2
Completed. The outcome of all curriculum mapping related to FBL provision has now been
provided to the College.
Action 6: Stamford College to provide the University with a list of potential / anticipated
students for each course due to commence in September 2014.
Completed.
Action 7: Stamford College to provide the University with the MQA list of GCSE English
language equivalencies.
This action is currently outstanding
Action 8: QAS to clarify and confirm to Stamford College the minimum fee payments
included in the Collaboration Agreement.
Completed and the CA has been signed as well as the updated Schedules.
5. Update on Quality Conference
The University will hold a Quality Conference w/c 30 June 2015 and would like partner staff
to attend and even present papers. Further details will follow.
6. Collaboration agreement
As detailed in Action 8.
7. Update on QA reviews in 14/15
The University is reviewing its processes in relation to Annual Monitoring and Review and
Cheating, Plagiarism and Unfair Practice and there may be changes effective from
September 2015. Further information will be provided in due course
8. AOB
The College requested to receive the VC’s newsletter
Action: QAS to explore whether it can be made available to partner staff with
Associate staff status. Also to check who received the Quality Connections newsletter
as colleagues didn’t appear to have received this.
The College is interested in franchising the MBA
Action: FBL to discuss the possibility of franchising the Exec MBA to the College.
The University notified the College that a number of courses will undergo periodic review in
2014/15 including BA (Hons) Business and Management. A decision had not yet been
made as to how the new course would be rolled out to partners and the implications
(depending on the extent of change) for MQA approval. Good communication regarding this
issue is imperative.
3
Leeds Beckett University and Stamford College Malacca Tuesday 18 November 2014
Leeds Beckett University
Lee Jones, Associate Director – Collaborative Provision
Nehal Mahtab – Link Tutor (BA (Hons) Business and Management and BA (Hons) Business
and Human Resource Management.
Stamford College - Malacca
1. Mr. Zuraika Abu Bakar
2. Dr. Chan Kok Meng
3. Mr. K Narayanasamy
4. Sujatha Vasanth Kumar
Whilst key actions have been identified within the mutual review action plan the following
update discussions took place.
1.
Update on curriculum mapping and agreed articulations
Colleagues agreed that the process of achieving a final decision on some of the mapping
has been problematic but recognised the infancy of the collaboration and that teething
problems are inevitable in the early stages.
It was discussed that whilst the University was able to map the level learning outcomes,
there were some instances e.g. the Malaysian Diploma in Hospitality Management where
there was not equivalence in the modules undertaken to assure our University that students
would reasonably cope with the demands of studying the three business course currently in
approval at Malacca.
2.
Further curriculum matters
It was requested whether students who undertake business courses in Malaysia would
receive CMI accreditation. It was explained that Leeds Beckett business students undertake
a consultancy project which the CMI certificate at the cost of £175.
Action: Nehal Mahtab to discuss with the Deanery to see if Malaysian students can
have the opportunity to pay and participate in a contextualised consultancy project
with the CMI.
Colleagues from Stamford College asked for clarity on the simulation exercise as part of the
Business Enterprise start up (year 2 Semester 2). Stamford College were concerned about
the cost of purchasing the simulation software and asked if a local simulation game could be
purchased if it met the learning outcomes of the module.
It was noted that that a request would be made to the Deanery.
Action: Nehal Mahtab to discuss with the Deanery and identify if alternative local
simulation software can be purchased as part of the learning outcomes for Business
Enterprise start up (year 2 Semester 2).
4
1. Action Plan following Mutual Review of Franchise Operations at Stamford College, Malacca, Malaysia: 18 November 2014
Courses subject to Mutual Review:
Faculty
Course
Code
FBL
FBL
FBL
Activity
BA (Hons)
Business &
Management
BA (Hons)
Accounting and
Finance
BA (Hons)
Human & Human
Resource
Management
Franchise
Coordinator
Link Tutor
Administrator
Simon Jones
Alfred Chinta
Andrew Stevens
BAFSM
Simon Jones
Julie Barnaby
BBHSM
Simon Jones
Nehal Mahtab
BBMSM
Responsible
To provide
Andrew Stevens
(FBL) with
Sujatha Vasanth Kumar, (Deputy Principal/Coordinator School of Business)
passport size
and resolution
Sujatha.vasanth.kumar@stamford.edu.my
photos for
Leeds Beckett
Student Cards
To ensure
Andrew Stevens, FBL
students on FBL
courses receive
Date of
Validation
Delivery Start
Date
Andrew Stevens
May-13
Jan -15
Andrew Stevens
May 13
Sept-14
May-13
Sept-14
Deadline
Status
05
December
2014
Update: not yet
received from
colleagues at
Stamford.
17
December
2014
Update: Meeting
with Helen Jones
and Andrew
Activity
Responsible
Deadline
their Leeds
Beckett student
cards.
Annual
Monitoring and
Review
templates to be
shared with
Sujatha
Vasanth Kumar
at Stamford
College
Sujatha
Vasanth Kumar
at Stamford
College to be
provided with
Status
Stevens took
place on
09/12/2014. Due
to technical
difficulties there
has been a delay
with the
uploading of
registration data
for franchise
cohorts. This will
cause a delay in
the production of
student cards.
Andrew Stevens
will contact
partner.
Link Tutors - Alfred Chinta and Nehal Mahtab
November
2014
Complete: Helen
Jones sent
templates and
information to
Sujatha Vasanth
Kumar on
27/11/2014
BA (Hons) Business & Management - Alfred Chinta
BA (Hons) Accounting and Finance – Julie Barnaby
BA (Hons) Human & Human Resource Management - Nehal Mahtab
August 15
for 15/16
December
14 for Jan
15
Complete: FBL
Link Tutor
advises that
access has been
granted
Activity
earlier access to
Semester 1 ‘My
Beckett’
modules
Produce a
generic
‘Introduction to
Leeds Beckett
University’
video for
Validated, Joint
Delivery and
Franchise
students and
staff
undertaking
presentations
in-country
New students
to be provided
with Leeds
Beckett T-shirts
and
merchandise
Responsible
Deadline
Status
August 15
for 15/16
QAS-CP Claire Ibbetson to liaise with Marketing to produce either (1) a presentation template which
our Faculties can adapt or (2) four distinct templates for a four faculties.
Christmas
https://www.youtube.com/watch?v=8CeFmxX89_E&list=UUpZtOnFuSE1Pm25IHPZwl6Q 2014 to be
Music and text only.
Leeds Beckett nurtures abilities that shape a lifetime, prepares our students for work and for life, helps
businesses to grow and creates opportunities.
Student Futures 2014
https://www.youtube.com/watch?v=XdRATa1Jp0c
Chief Operating Officer, Faculty of Business and Law
utilised for
any January
15 cohort
starts
Christmas
2014 to be
utilised for
any January
15 cohort
starts
Update: In the
first instance we
can look using
genetic films that
are already
available.
Update: T-Shirt
order received,
need to be sent
to Stamford
College.
Awaiting
numbers for Sem
2 to see if there
are enough for
Sem 2 starters as
well.
Activity
New students
to be provided
with a welcome
letter from the
Deanery
To hold a Skype
meeting to
show staff
where and how
to access Leeds
Beckett open
resources and
discuss other
ways in which
the Library can
support
Stamford
College,
Malacca i.e.
discounted
subscriptions
rates.
To send the
Operation Plans
for all FBL
Responsible
Chief Operating Officer, Faculty of Business and Law
Wendy Luker / Sujatha Vasanth Kumar, (Deputy Principal/Coordinator School of Business)
Andrew Stevens, FBL
Deadline
Christmas
2014 to be
utilised for
any January
15 cohort
starts
17
December
2014
ASAP –
November
14
Status
Update: A
welcome letter
has been drafted
and approved by
the Dean.
There is a
welcome also
included in the
Course
Handbook.
Complete
Activity
Responsible
Deadline
Status
November
14
Complete: Helen
Jones sent
templates and
information to
Sujatha Vasanth
Kumar on
27/11/2014
courses to
Stamford
Malacca
Franchise
Coordinator
To confirm
Faculty
arrangements
for module
evaluation in
Semester 1
To disseminate
recently
produced CLT
Guidance on
mid-module
review to
support
Semester 2
activity.
Stamford
College,
Malacca staff to
use the Partner
staff Checklist
as a way of
identifying
issues as they
arise and for
staff to share
Link Tutors - Alfred Chinta and Nehal Mahtab
Lee Jones
17
December
2014
Completed: sent
on 24 Dec
Lee Jones to resend the Partner staff checklist
Stamford
staff to use
the Partner
staff
Checklist as
a way of
identifying
issues as
they arise
and for staff
Update:
Partner staff
checklist sent
on 24 Dec.
Activity
Responsible
these checklists
with their Link
Tutor and / or
franchise admin
support in an
effort to
facilitate a
prompt
response.
To ensure
Course Leaders / Link Tutors
separate Course
Leader reports
are produced in
November
2015.
Deadline
to share
these
checklists
with their
Link Tutor
and / or
franchise
admin
support in
an effort to
facilitate a
prompt
response.
November
2015
Status
Update: The
QAG Team will
include this
requirement in
their
correspondence
to all partners
for Annual
Monitoring and
Review.
Tuesday 18 November 2014
Student focus group as part of Mutual Review of operational provision at Stamford College, Malacca
Courses subject to Mutual Review:
BA (Hons) Business & Management
BA (Hons) Human & Human Resource Management
Leeds Beckett staff in attendance:
Lee Jones, Quality Assurance Services
Nehal Mahtab, Faculty of Business and Law representative
Forty five students attended the informal meeting which included nineteen students across BA (Hons) Business &
Management and BA (Hons) Human & Human Resource Management. The remaining twenty six students were
studying Stamford College’s internal Foundation Programme.
Questions asked by current students:
1. Can I come to the UK to study year three of my Degree?
It was explained that students could come to study for their third year in the UK if they were able to secure
funds to cover maintenance and living costs. Study in the UK at Leeds Beckett would be permissible once
students had satisfied UK Visa and Immigration requirements and had been issued with a Conformation of
Acceptance for Studies (CAS) by our University.
2. Are we going to get a module handbook for each module we study?
It was noted that course and module handbooks would be provided by Stamford College.
Action: Link Tutors BA (Hons) Business & Management - Alfred Chinta and BA (Hons) Human & Human
Resource Management - Nehal Mahtab to confirm that course handbook and module handbook templates
have been shared with students.
3. Will we get on the job training as part of the degree?
It was noted that whilst a work placement was not a mandatory requirement to the course delivered in
Malacca it was expected that Stamford College had close relationships with a wide range of employers who
are able to offer work experience.
4. What employability skills will we have after studying our degree?
It was noted that a number of opportunities existed including:
•
•
•
Writing a CV
Interview skills
Opportunities to attend online modules to boost enterprise skills.
5. Can we contact Leeds Beckett students direct?
It was noted that there were no formal links between students which had been established.
6. When do we get student cards?
It was noted that student cards would be available within a couple of weeks
1
7. Do we follow the University academic year?
It was noted that Franchise courses are expected to follow the University’s academic year and run no later
than two weeks after the commencement of the course.
8. Do we receive any e-books from the University as part of our course?
It was noted that in order to support partners in developing their infrastructure and resources to this
equivalent level, Leeds Beckett is able to assist partners in a number of ways, if necessary. These could
include:
•
•
•
Web pages specifically for students in Partner institutions which highlight high quality Open Access
academic journals and information resources that are available on a cost-free basis;
Recommendations for Open Access repositories of learning objects and other learning materials that
may be embedded into modules, also available on a cost-free basis;
Use of the Leeds Beckett University Repository, which hosts the open access research outputs of our
academic staff and researchers, and learning objects and materials supporting both subject-specific and
generic skills, including information and digital literacy, employability and global outlook;
9. When will we get our marks?
It was noted that the University Feedback Policy was to provide feedback on assignments within four weeks.
It was further noted that marks would only be finalised when an Examination Committee had confirmed
module outcomes.
10. What is the marking structure for assignments?
The marking structure was explained and outlined that:
70%
60-69%
50-59%
40-49%
< 40%
1st
2:1
2:2
3rd
Fail
11. What happens if we fail a module?
It was noted that students who fail a module are given an opportunity to resit the module and the module
mark is capped at 40%
12. When will we receive any International edition text books?
It was noted that where possible academic staff will share additional copies of text books with partners
although it was noted that under the franchise agreement it was the responsibility of the partner to provide
core teaching materials.
2
Questions asked by Foundation students:
1. What are the minimum English Language entry requirements to study at Leeds Beckett University?
It was noted that the minimum English Language entry requirements was IELTS 6.0
2. What is the value of a UK Degree?
It was noted that it is widely recognised that in the UK and for individuals, the average net earnings premium
associated with obtaining an undergraduate degree, over a working lifetime, is £115,000; a Master’s degree
adds an additional net premium of approximately £59,000 for an individual. (Source million + 2103)
3
Quality Assurance Services
Collaborative Provision
Mutual Review Report
Partner
Legenda Education Group
Academic Cycle
2014/15
Dates of Meeting
Tuesday 18 November
Courses subject to Mutual review and operational from September
2014:
Programme(s)
- BA (Hons) Business & Management
- BA (Hons) Accounting & Finance
- BSc (Hons) Computing
- BSc (Hons) Construction Management
- BSc (Hons) Civil Engineering
*It is anticipated that all of the above courses will have a January
intake and that additional courses will also run from January
including Level 7 provision.
Report produced by
Becky Baldaro-Booth, QAS
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4-
Professor Mohammad Dastbaz
Becky Baldaro-Booth
Julie Barnaby
Staff from LEG included the below colleagues
BA (Hons) Business & Management
Wu Cilin
BA (Hons) Business & Management
Jideofor Philip Balonwu
BA (Hons) Business & Management
Ng ZiHui
BA (Hons) Accounting & Finance
Wan Hafiz Bin Wan Mohamad Sharif
BA (Hons) Accounting & Finance
In
Attenda
nce
BA (Hons) Accounting & Finance
BSc (Hons) Computing
BSc (Hons) Computing
BSc (Hons) Computing
Poornima A/P Nithiananda Naidu
Shang Xuyang
Patience Obiageli Akunne
Feyikunmi Duba Oshodi
Chin Foo Chong
BSc (Hons) Construction Management
Kenny Pang
BSc (Hons) Construction Management
Charles
BSc (Hons) Civil Engineering
Tina Christina Bwalya Kaunda
BSc (Hons) Civil Engineering
BSc (Hons) Civil Engineering
Idris Lawal Malum Fashi
Steuart Chin Jia Yun
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4-
Contents
1.
Student Admissions......................................................................................................................... 1
2.
Staff Appointment........................................................................................................................... 1
3.
Student Registration ....................................................................................................................... 2
4.
Student Induction and Student Representation ............................................................................. 2
5.
Published Information .................................................................................................................... 3
6.
Student Files.................................................................................................................................... 4
7.
Observation of Teaching Sessions................................................................................................... 4
8.
Teaching Materials .......................................................................................................................... 4
9.
Library, IT and Learning Support Facilities ...................................................................................... 5
10.
Annual Monitoring and Review .................................................................................................. 6
11.
Module Evaluation ...................................................................................................................... 6
12.
Mitigation and Extenuating Circumstances ................................................................................ 7
13.
Cheating, Plagiarism and Unfair Practice .................................................................................... 7
14.
Assessment and Moderation ...................................................................................................... 8
15.
External Examiners...................................................................................................................... 8
16.
Boards of Examiners and Examination Committee .................................................................... 8
17.
Certificates and Graduation ........................................................................................................ 9
18.
Student Appeals and Complaints ................................................................................................ 9
19.
Other Activities ........................................................................................................................... 9
20.
Reflections since last mutual review......................................................................................... 11
21.
Action Plan ................................................................................... Error! Bookmark not defined.
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4-
1. Student Admissions
Where applicable, give details of:
Process (requirements for admission to the course)
Standard Entry Applications (policies and processes in place to conduct to conduct admissions
processes in accordance with the University’s requirements)
Non-standard entry applications
Accreditation of Prior (Experiential/Certificated) Learning (evaluation of requests and supporting
evidence)
Monitoring (admissions details in student file including details of qualifications, evidence of overseas
qualification equivalence, confirmation that original certificates have been seen by partner staff,
references and details of APEL/APCL claims
The current student numbers are as follows
BSc (Hons) Computing L5: 3
BSc (Hons) Construction Mgt L4: 2
BSc (Hons) Civil Engineering L4: 49
BA (Hons) Accounting and Finance L4 69
BA (Hons) Business and Management: L4 59
L5 ?
Extensive curriculum mapping in relation to a number of courses offered by LEG has facilitated entry via
advanced standing. Agreed articulations negate the need for the submission of individual claims of RPL along
with supporting evidence. Colleagues from the LEG admissions team confirmed that there have been no
applicants seeking RPL for entry in September 2014. One student queried whether they would receive an offer
letter from the University, colleagues explained that LEG is responsible for communicating offers with
students. The query has possibly been provoked by the fact that a number of students have been transferred
from degrees validated by another UK provider.
It is worth noting that the outcome of some of the mapping exercises have resulted in the need for students to
undertake bridging modules, students should complete the bridging modules prior to progressing to the next
level of study. It is recommended that Link Tutors are familiar with the outcome of any mapping activity and
can therefore advise the partner.
No-standard applications and supporting evidence were sent by LEG admissions team to the relevant Link
Tutor for approval and with only small numbers 4-5 for this intake.
LEG has followed the admissions processes as defined in the Operational Guidance for Franchise Delivery and
the admission of students for the first intake was timely and effective.
Due to time constraints, admissions files were not reviewed whilst onsite, the AET franchise team has however
received applications to sample review.
2. Staff Appointment
Meeting with University Staff:
Staff are either approved at the point of validation of subsequently via FAQSC. LEG routinely send any new
CVs to faculties for approval and tend to submit the application for Associate staff status at the same time.
This works well and expedites the process of LEG staff receiving Associate staff access.
Meeting with Partner Staff:
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1
Most staff appointed to teach on a Leeds Beckett award have been working at LEG for some time and the
majority have experience of teaching a UK degree programme. LEG offer staff development to their own staff
including a 7 day programme as required by MQA.
A number of staff have attended staff development sessions focused on: The Franchise Framework,
Operational Guidance for Franchise Delivery and Admissions, Student Induction and Representation.
In addition, Link Tutors have provided academic staff development including an Introduction to DEAP/ the VLE
as well as subject specific staff development focused on the curriculum including assessment methodologies.
Some staff were not aware that they could access the Library online which includes the University’s access to
the online journals and Skills for Learning. One member of staff however had requested loan of a book.
A number of staff have used the Partner staff checklist as a means to understanding what is required of them
and what support is available to them as Associate staff of the University.
3. Student Registration
Give details of any issues raised and actions taken:
Student Registration data (process and completion of documentation)
Registration of students (the University is required to register all students within 21 days of receipt of
registration data from the partner institution)
Meeting with University Staff:
Registration data was received by AET in a timely manner and is currently being processed using the RUN2
upload system.
There is an admin contact for all the AET courses at LEG and the link tutors at Leeds Beckett as well as AET
franchise are in contact with her on a regular basis. This is working well.
Data for the two FBL courses was received in a timely manner; however there has been a delay in uploading
student data to the system which has resulted in a delay of the production of student cards.
Meeting with Partner Staff:
The team that manages admissions and registration queried when they can expect to receive the confirmation
of registration forms and when student will receive their Leeds Beckett student cards. The Franchise Admin
teams will confirm when student data is uploaded onto the University’s corporate student records system.
4. Student Induction and Student Representation
Give details of any relevant issues for further consideration:
Meeting with University Staff:
University staff supported student inductions in September 2014. The LEG orientation programme runs for
four weeks and focuses on a wide range of topics including: academic skills as well as an introduction to the
facilities, learning resources, student support staff, the course as well as relevant regulations. As a number of
international students join LEG, activities enable students to socialise and settle in to their new surroundings.
The campus is 1 hour by car from the centre of KL, the vast majority of students therefore live on site in LEG
accommodation, the induction programme takes account of this.
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Meeting with Partner Staff:
Staff welcomed the input from University staff and queried if support would always be provided in the same
way. Staff were keen to know who would support the inductions for January starters. University
representatives confirmed that the Link tutor or nominee would always engage in some way but the extent of
engagement and means of engaging is likely to change i.e. University staff may engage via Skype/ virtual
means. It is not clear which colleagues will travel to Malaysia in January, however the two faculties are
meeting during the third week of January to discuss how Sem 2 intakes will be supported.
Meeting with Students
Students confirmed that student representatives have been appointed and have received training and support
to understand the requirements of the role. Students who we met as part of mutual review had also attended
the induction programme and some of them were the appointed course representatives.
5. Published Information
Give details of published information checked and confirm that in your view they accurately reflect the
programme and contractual agreement. Identify any issues that need to be addressed. This should be linked
to the Published Information Guidance and Schedule.
(Collate any relevant material)
Meeting with University Staff:
Colleagues are aware of the process for approving published information and QAS works in tandem with
faculties to review and provide comment on any material submitted for approval.
There is currently no reference to Leeds Beckett on the downloadable prospectus or on the LEG website, in
addition the only material received for approval is a banner that is currently in the reception area.
Meeting with Partner Staff:
There were no course leaflets available and very little material has been received to date. However there is a
good internal market of students which may mean that LEG don’t need to produce as much promotional
material. Furthermore, until full MoHE approval has been granted, LEG is not able to promote any of our
courses externally.
There is a still a large welcome banner referring to the University as Leeds Met, LEG is fully aware of the name
change and the banner will be updated in due course.
All colleagues were fully informed of the name change as were students. There were no specific questions in
relation to the name change.
Meeting with Students:
Students confirmed that any information they had received about the course was accurate and reflected what
they are now studying, although it was noted that the students are only a few weeks into the course and may
benefit from longer to reflect on the course.
All operational courses have a Course Handbook that has been approved by the University Link Tutor. In
preparing the Course Handbooks there was a need to ensure the University’s academic regulations were
accurately reflected and that the academic calendar incorporated LEG’s extended induction programme.
A sample review of the Course handbook has identified some required changes to the template for the
Semester 2 intake. This task will be undertaken by QAS early Jan and the updated template disseminated to
faculties.
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6. Student Files
Give details of sampling of student files, any issues raised and action taken.
Maintenance of student files and retaining records of student activity
Student files should include: application form, interview record/outcome (where relevant),
confirmation that original certificates have been checked by partner staff, evidence of overseas
qualification equivalence of UK qualifications, evidence of appropriate level of English language skills,
references, details of APL/APEL/APCL claim (where relevant), enrolment/registration forms, module
marks, assignment feedback sheets, details of proven unfair practice (where relevant), applications
for extension/mitigation (where relevant), applications for appeal (where relevant), Board of
Examiners outcomes/results letters and copies of other communication with the student)
The student files were not reviewed as part of this review. Copies of the AET Admissions files have also been
requested by the AET Franchise Coordinator.
7. Observation of Teaching Sessions
Give details of teaching sessions observed and any relevant issues for further consideration.
Give details of lectures (including guest lectures) and tutorials, including topic, date/time, location and
attendees.
The team did not observe any teaching sessions but instead met with teaching teams and students.
Meeting with Students:
Students confirmed that staff are supportive and accessible. Each student is assigned a mentor with whom
they meet on a regular basis and in some cases on a daily basis. There is a support structure in place at the
College that means the students have access to a range of services providing pastoral care including the
following services: Zero Trauma Unit, We Care and Academic Affairs Office.
8. Teaching Materials
Give details of how effectively materials have been shared with the staff at the partner (How have materials
been shared? Have they been shared in a timely manner?)
Meeting with University Staff:
Link Tutors are in regular contact with Course Leaders based at the partner to ensure LEG course team has all
of the required materials.
Meeting with Partner Staff:
It was noted that although on the whole LEG course teams now have the relevant materials and assessment
that in some cases there was a delay in staff receiving these materials. For two main reasons, the first a lack of
access as an Associate staff member, the second reason is that despite access to the VLE the relevant materials
were not available on the VLE.
Course Leaders also noted that the lecture materials focus on UK examples and those they would welcome a
discussion with the Link Tutor / relevant Module Leader about the opportunity to contextualise materials.
Staff however need additional time to contextualise materials and therefore the timely receipt of
documentation/ information is critical to enabling this to happen and for approval of any changes to take
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place.
Staff and students can access guest lectures delivered in Leeds, it is a case of exploring the website. The
following are relevant links supplied by AET.
http://www.leedsbeckett.ac.uk/events/
http://www.leedsbeckett.ac.uk/news/?category=aet
http://www.leedsbeckett.ac.uk/news/1014-kevin-sheridan-video/
http://www.leedsbeckett.ac.uk/news/1014-tracey-thorn/
http://www.leedsbeckett.ac.uk/news/1114-lecture-explores-housing-energy-performance/
http://ckegroup.org which provides extensive materials
and by FBL
The Faculty of Business and Law have uploaded all the recordings of guest lectures for the 2014-15 academic
th
years, bar one which was not recorded by request of the guest speaker (Brigadier Bibby on the 28 October).
Please find the details below:
Peter Dodds (14 October 2014): https://www.youtube.com/watch?v=FjdH2fPw7TA
th
Colin Byrne (11 November 2014): https://www.youtube.com/watch?v=mNzyOurc1FY
th
Sean Connolly (25 November 2014): https://www.youtube.com/watch?v=SM2pH8EY5pI
Fraser Doherty (9 December 2014): https://www.youtube.com/watch?v=BwM6sfrTx_M
Meeting with Students:
How easy is it to get the study materials that you need?
(Reading/borrowing rights?)
What libraries do you use?
Students use the Library onsite as well as the social learning space. Not all students were aware of the
extensive number of journals available and some queried access to Leeds Beckett resources. The relevant
texts as per the module reading lists are available in the library although some students would like to see an
increase in the number of borrowable copies. It is advised that LEG staff undertake ongoing monitoring of
student feedback and where appropriate expand the relevant book stock.
9. Library, IT and Learning Support Facilities
Give details of visits to library, IT and any other learning support facilities and any relevant issues for further
consideration (including any relating to library stocks in the subject area).
Access given to partner staff
Use/purchase of Skills for Learning
VLE
Meeting with University Staff:
Meeting with Partner Staff:
University staff visited the Library as part of the tour of the campus for the validation activity which took place
in the morning. The facilities and resources are to the required standard to support delivery of HE and the
University felt reassured by the ongoing efforts of LEG to ensure excellent support is available to students.
Most staff have access to Leeds Beckett’s online resources, in the few cases where staff are awaiting access,
the Franchise admin teams have been notified and are progressing the issue.
Staff were encouraged to maximise use of the DEAP module and Skills for Learning
Meeting with Students:
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Materials are available to students via the LEG VLE. Some students queried why the lecture notes were not
made available prior to the lessons. It was noted that not all staff chose to release the material prior to the
lesson.
10. Annual Monitoring and Review
Give details of issues for further consideration relating to:
Process
Schedule of student focus groups, enhancement and development meetings and student focus groups
Annual reports
Extent of engagement by students
Meeting with University Staff:
AET admin has confirmed the dates of all meetings associated with AMR have been agreed and Student focus
groups and Annual Review meetings have been/are taking place in Nov / LEG staff have requested further
staff development on the process.
Colleagues have been signposted to the QA Toolkit on
the www.leedsbeckett.ac.uk/partner webpages and there is an opportunity for face-face staff development as
part of the next visit.
Meeting with Partner Staff:
Staff are aware of the need to hold meetings throughout the year and certainly for the AET provision have
been informed when meetings will take place. In addition, FBL has confirmed the date of AMR meetings for
this cycle and all Sem 1 meetings have taken place.
Meeting with Students:
How are your views on the programme collected? Is any notice taken of them and do you get
feedback on action taken or why action may not be possible?
Students have lost of opportunities to feedback via University and LEG processes including: AMR, module
evaluation, mid-module review, online LEG surveys and via the support services: We care, Zero Trauma etc
11. Module Evaluation
Give details of issues for further consideration relating to:
Process and distribution of module forms (hard copy, VLE or other online survey software)
Collation of student feedback
Use of module evaluation data
Mid-module review (How is it carried out?)
Meeting with University Staff:
By the time of the mutual review meeting, FBL was in receipt of mid-module review forms containing
identified actions. LEG staff have used the University form to record the actions and provide where possible
feedback to students. There was similarity of comment received in the meeting with students as part of
mutual review in respect of: delay in some staff receiving materials and assessment, access to Leeds Beckett
resources; access to online journals, understanding of assessment requirements. These actions are being
progressed by the Link Tutors/ Course Leaders.
Check re AET
Meeting with Partner Staff:
Staff were familiar with the mid-module review and module evaluation processes and all whom the team met
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have recently carried out mid- module review meetings with students.
Meeting with Students
Students noted the mid-module review process and confirmed that they had raised some queries with
academic staff.
12. Mitigation and Extenuating Circumstances
Give details of issues for further consideration relating to:
Process of claims for extenuating circumstances
Scheduling of Mitigation Panels
Consideration and approval of claims
Process for informing students of outcomes
Meeting with University Staff:
Meeting with Partner Staff:
Staff confirmed that they are aware of the processes in relation to student claims for extenuating
circumstances and mitigation although to date they have not received any requests. The next mutual review
meeting will be following assessment submission deadlines when these processes may well have been applied.
Meeting with Students:
Some students were able to confirm that there is reference to these regulations in the Course Handbook. For
those students who suggested they have not received the course Handbook, this is problematic.
*A sample review of the LEG course handbooks identified that the information on mitigation and extenuating
circumstances would benefit from further clarity with respect the process.
13. Cheating, Plagiarism and Unfair Practice
Give details of issues for further consideration relating to:
Process for cases of cheating, plagiarism and other forms of unfair practice
Consideration of cases (investigatory interviews, assessment enquiry panels and assessment appeal
panels)
This was not discussed during this mutual review meeting.
Meeting with University Staff:
Meeting with Partner Staff:
What measures do you take to counter and detect plagiarism? Has Leeds Beckett University given
you any guidance on this? What are the penalties?
Meeting with Students:
This was not discussed during this mutual review meeting.
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14. Assessment and Moderation
Give details of any issues for further consideration relating to:
Assessment requirements and where they are available/accessed, e.g., course handbook
Process for examination papers and examination conditions
Marking and internal and external moderation
Also give details examination sessions observed and any relevant issues for further consideration
Meeting with University Staff:
Meeting with Partner Staff:
On the whole staff are in receipt or have been for some time of the Sem 1 assessment materials. Staff
understand the moderation process and the requirement to submit a sample moderation to Leeds. Leeds
Beckett’s Franchise Framework is a shift as staff are used to writing their own assessment and submitting for
approval by the validating institution. Staff seemed content with the new approach.
Meeting with Students:
Do you get feedback to help you to understand the marks that you get? Is it timely?
Some students raised concerns about the timing of assessment given in some cases a delay in LEG staff
receiving details of the assessment and therefore a delay in sharing that information with students. This issue
has also been raised via mid-module review and is being followed up by the Link Tutor/ Course Leader.
It was noted that the Course Handbook refers to students receiving feedback in three weeks which is slightly
different to University guidance of four weeks. It is important that we monitor how well this is achieved and
manage student expectations.
15. External Examiners
Give details of issues for further consideration relating to:
Appointment process
Role
Reporting procedures
Attendance at Examination Committees
This was not discussed during this mutual review meeting.
Meeting with University Staff:
Meeting with Partner Staff:
Have you found the external examiner systems easy to deal with? Do you see the reports from the
external examiner?
Meeting with Students:
This was not discussed during this mutual review meeting.
16. Boards of Examiners and Examination Committee
Give details of any Board of Examiners/Examination Committees observed and any further issues for further
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consideration.
This was not discussed during this mutual review meeting.
Meeting with University Staff:
Meeting with Partner Staff:
Where is the examination board held? Are you able to attend? Who chairs the exam board?
Meeting with Students:
17. Certificates and Graduation
Give details of any Graduations Ceremonies and any further issues for further consideration.
Meeting with University Staff:
Meeting with Partner Staff:
Meeting with Students:
See notes from student focus group. One student enquired as to the length of the course and where the
graduation ceremony would be held. University representatives were able to provide an answer during the
student meeting.
18. Student Appeals and Complaints
Give details of issues for further consideration relating to:
How students have been aware of the appeals process
Process for appeals
Partners institution’s complaints policy
This was not discussed during this mutual review meeting. Although the Course Handbook template will be
tweaked to clarify the process in respect of complaints and the role and responsibility of the partner/
University.
Meeting with University Staff:
Meeting with Partner Staff:
Meeting with Students:
Do you know what you would do if you had a complaint about the programme or wished to appeal
against an academic judgement? How did you get this information?
19. Other Activities
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Give details of your participation in any other activities (e.g. recruitment events), meetings and/or discussions
relating to the partnership during your visit and any relevant issues for further consideration.
Meeting with University Staff:
Meeting with Partner Staff:
What staff development activities have you undertaken with Leeds Beckett University to gain a
common understanding of programme delivery and assessment, e.g., approaches to marking and
teaching styles? Is there a peer observation of your teaching; by Leeds Beckett University or local
colleagues?
The meeting with the teaching team involved a large number of staff, perhaps too many to discuss the detail
surrounding some of the issues although what the discussion did provide was a flavour of issues across the
partnership and allow for consideration of the consistency of approach across two University faculties. There
is evidence to suggest that this new franchise arrangement is on the whole working well. There are some
specific issues, although a number of these have been progressed already or are in train.
Below are some of the key points raised by the teaching teams.
The BA (Hons) Accounting and Finance team is in regular communication with the Link Tutor. All of the
materials have been received via the VLE and the Link Tutor has created a separate ‘Malaysia’ folder to house
Malaysian specific information for associate staff based at Malaysian partners. The only request from this
team was the opportunity for staff / students to access additional past papers for one specific module (for the
other modules, past papers had already been made available). The feedback from students on the course has
been very positive. The Link Tutor has regular Skype meetings with the course team and has undertaken staff
development in preparation for delivery. There is engagement between the Module Leaders and Module
Tutors. Additional staff development took place during the week of the mutual review meeting.
The BSc (Hons) Computing team has had similar positive experiences in that they are in regular communication
with the Link Tutor and the Franchise Administrator. The Link Tutor visited in March and undertook staff
development. Student feedback is positive; there have been some queries about the volume of assessments in
the phase tests.
BA IHons) Construction Management
At the time of the review meeting, one of two members of the course team remain unable to access the VLE,
the Link Tutor and Franchise admin are aware and are seeking a prompt solution. That issue aside, the course
team feels well supported by the Link Tutor. The team questioned the need to bring in additional staff with
specific experience. This is in relation to one module only; the Dean explained that for some elements of the
curriculum, professional experts are invited by the course team to support delivery in Leeds. This prompted a
discussion about the availability of the University’s guest lectures. The course team was encouraged to liaise
with their Link Tutor. See section 8 which contains links to guest lectures.
BSc (Hons) Civil Engineering
Overall the course is running smoothly, the team have regular Skype meetings with the Link Tutor and
Franchise admin. There has been an issue in respect of a 4 week delay in sharing materials although the Link
Tutor Is aware and is seeking a prompt resolution. The LEG course team requested that the Link Tutor
consider the timing of the assessment for the affected module.
Meeting with Students:
Students met with staff during the course induction in September. Student representatives met with
colleagues undertaking mutual review in November. In addition, student focus groups have involved Link
Tutors / Franchise administrators via virtual means. Entire cohorts may not meet with University staff during
visits but there is normally an opportunity for University to meet with representative of the student body.
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20. Reflections since last mutual review
Give details of any reflections on the operation / actions taken/ progress since the last mutual review
This is the first mutual review at LEG.
21. Action Plan from initial Mutual Review at Legenda Education Group held on 18
November 2014
-
Courses subject to Mutual review were as follows: BA (Hons) Business & Management
BA (Hons) Accounting & Finance
BSc (Hons) Computing
BSc (Hons) Construction Management
BSc (Hons) Civil Engineering
Activity
Responsible
Clarify expectations regarding
extent of teaching and learning
materials provided. (For some
modules there is a full set of
lecture slides, tutorial topics
including questions and answers
and for other modules materials
include an outline of each week
and little else.)
To ensure teaching and learning
materials and assessment tasks
for Semester two modules are
made available within good time
to allow for contextualisation as
appropriate.
To include some additional past
papers for a Semester one BA
(Hons) Accounting and Finance
module.
Franchise
Coordinators FBL /
AET
Link Tutors
Julie Barnaby, FBL
Deadline
24 December
2014
9 January
2015
24 December
2014
Status
Update: AET will
conduct virtual
meetings by module
to ensure materials
are received and
appropriately
contextualised for S2
delivery. FBL to use
same model.
Update: AET will
conduct virtual
meetings by module
to ensure materials
are received and
appropriately
contextualised for S2
delivery. FBL to use
same model.
Complete: Julie
Barnaby confirmed on
09/12/2014 that all
individual module
leaders have been in
touch with their
counterparts in
Legenda to provide
additional revision
materials. Rahiza
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Activity
Responsible
Deadline
Status
confirmed in our latest
Skype that tutors have
all the resources they
need. We also had a
staff development
session following
mutual review where
we covered marking
and moderation
processes.
To clarify if guest lectures are
shared via the Leeds Beckett
YouTube site and more generally QAS/ Franchise
how staff and students can
Coordinator
readily access faculties’ guest
lecture series.
To ensure that student cards are
produced for all students on
both FBL and AET courses.
Franchise Admin,
AET &FBL
24 December
2014
Complete: Helen
Jones emailed Alla on
17/11/2014 with full
details of the FBL
guest lecture series.
AET provide details of
course level guest
lectures.
This information and
links is now included
in Section 8 of this
report.
24 December
2014
Update: Meeting with
Helen Jones and
Andrew Stevens took
place on 09/12/2014.
Due to technical
difficulties there has
been a delay with the
uploading of
registration data for
franchise cohorts. This
will cause a delay in
the production of
student cards. Andrew
Stevens will contact
partner.
Update: AET has sent
nearly all of the
student cards, the
team in Leeds is now
in receipt of the
outstanding 23 photos
for the student cards
so these can be
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Activity
Responsible
To ensure partners are aware of
the key contacts within faculties
including the central franchise
email address.
Address delay in receipt by
partner staff of the assessment
for Business and Enterprise
module.
*This was also noted in the midmodule review form.
Ensure that the Module tutor for
Surveying, Measuring and
Estimating (BAH Construction
Mgm) can access the VLE and
relevant teaching and learning
materials.
Ensure consideration is given to
the timing of assessment given
the delay in materials and
assessment for one of the BSc
(Hons) Civil Engineering modules
(week 7 instead of week 3).
Franchise Admin,
AET &FBL
Deadline
8th December
2014
Status
processed when the
University reopens on
5 Jan
Update: Andrew
Stevens will email a
reminder to all
partners of the FBL
Franchise inbox
address.
Update: The
simulation game was
an issue as franchise
partners were not
clear whether they
had to buy it. During
the meeting with
partner it was
conveyed that it is the
responsibility of the
franchise partner to
buy the simulation.
Partner asked if they
can have local
simulation software.
The reply was, it can
be a possibility due to
cost issues however
the module team has
to look at the
simulation first before
approval. Waiting for
partner’s reply.
Nehal Mahtab, FBL
Franchise Admin,
FBL
8th December
2014
Franchise Admin
AET
8th December
2014
Email request re
status sent on 24 Dec
Annemarie
Sanderson, AET
8th December
2014
Email request re
status sent on 24 Dec
*This was raised with the Link
Tutor prior to the MR meeting.
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Activity
Responsible
Deadline
Status
Share via the VLE past papers for
the H4 Surveying module (BAH
Construction Mgm)
Annemarie
Sanderson, AET
24 December
2014
Email request re
status sent on 24 Dec
Confirm when LEG can expect to
receive confirmation of
registration forms.
Clarify the role of University Link
Tutors / University
representatives in respect of
induction of students who join
in January / May 2015. Who will
support induction in Jan 2015?
Ensure all students know where
to access the Course Handbook
Franchise Admin,
AET &FBL
Franchise
Coordinators FBL /
AET
8th December
2014
8th December
2014
LEG Course Leader
8th December
2014
Ensure students are aware of
ebrary and journal resources.
LEG Course Leaders
8th December
2014
To monitor on an on-going basis
the availability of resources to
support large cohorts of Civil
Engineering students
LEG DVC, Franchise
Coordinator AET
Update: Meeting with
Helen Jones and
Andrew Stevens took
place on 09/12/2014.
Due to technical
difficulties there has
been a delay with the
uploading of
registration data for
franchise cohorts. This
will cause a delay in
confirmation of
registration data.
Andrew Stevens will
contact partner.
Discussions will take
place at the internal
Oversight Group on 21
January to finalise how
Sem 2 inductions will
be supported.
Update from Alla
Kesava 24 Dec:
Following the mutual
review meeting,
Programme
Coordinators
reminded students
that they can access
the Course Handbook
via the VLE and shared
the link.
Update from Alla
Kesava 24 Dec: LEG
has very recently
renewed its licence for
the ebrary and
students are regularly
informed that they
can access jourmals.
Update: To be
monitored through
the AM & R meetings
for AET. N/A for FBL
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Activity
Responsible
Deadline
Status
Quality Assurance Services:
Report received by Faculty:
February FAQSC
Report received by Partnerships & Collaborations Sub-Committee:
2 March 2015
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1. Action Plan from initial Mutual Review at Legenda Education Group held on 18
November 2014
-
Courses subject to Mutual review were as follows: BA (Hons) Business & Management
BA (Hons) Accounting & Finance
BSc (Hons) Computing
BSc (Hons) Construction Management
BSc (Hons) Civil Engineering
Activity
Clarify expectations regarding
extent of teaching and learning
materials provided. (For some
modules there is a full set of
lecture slides, tutorial topics
including questions and answers
and for other modules materials
include an outline of each week
and little else.)
To ensure teaching and learning
materials and assessment tasks
for Semester two modules are
made available within good time
to allow for contextualisation as
appropriate.
To include some additional past
papers for a Semester one BA
(Hons) Accounting and Finance
module.
To clarify if guest lectures are
shared via the Leeds Beckett
YouTube site and more generally
how staff and students can
readily access faculties’ guest
lecture series.
To ensure that student cards are
produced for all students on
both FBL and AET courses.
To ensure partners are aware of
the key contacts within faculties
including the central franchise
email address.
Address delay in receipt by
partner staff of the assessment
for Business and Enterprise
module.
Responsible
Deadline
Franchise
Coordinators FBL /
AET
24 December
2014
Link Tutors
9 January
2015
Julie Barnaby, FBL
24 December
2014
QAS/ Franchise
Coordinator
24 December
2014
Franchise Admin,
AET &FBL
24 December
2014
Franchise Admin,
AET &FBL
8th December
2014
Nehal Mahtab, FBL
Franchise Admin,
FBL
8th December
2014
Status
*This was also noted in the midJ:\QAS\Collaborations And Partnerships\Governance\PCPC Papers\2014-15\March 2015\Agenda C3c - Mutual Review
Appendices\Appendix
4a - Action Plan LEG MR 18Nov14.Docx
1
Activity
Responsible
Deadline
Franchise Admin
AET
8th December
2014
Annemarie
Sanderson, AET
8th December
2014
Annemarie
Sanderson, AET
24 December
2014
Franchise Admin,
AET &FBL
8th December
2014
Franchise
Coordinators FBL /
AET
8th December
2014
LEG Course Leader
8th December
2014
LEG Course Leaders
8th December
2014
Status
module review form.
Ensure that the Module tutor for
Surveying, Measuring and
Estimating (BAH Construction
Mgm) can access the VLE and
relevant teaching and learning
materials.
Ensure consideration is given to
the timing of assessment given
the delay in materials and
assessment for one of the BSc
(Hons) Civil Engineering modules
(week 7 instead of week 3).
*This was raised with the Link
Tutor prior to the MR meeting.
Share via the VLE past papers for
the H4 Surveying module (BAH
Construction Mgm)
Confirm when LEG can expect to
receive confirmation of
registration forms.
Clarify the role of University Link
Tutors / University
representatives in respect of
induction of students who join
in January / May 2015. Who will
support induction in Jan 2015?
Ensure all students know where
to access the Course Handbook
Ensure students are aware of
elibrary and journal resources.
To monitor on an on-going basis
the availability of resources to
support large cohorts of Civil
Engineering students
LEG DVC, Franchise
Coordinator AET
Quality Assurance Services:
Report received by Faculty:
Report received by Partnerships & Collaborations Sub-Committee:
J:\QAS\Collaborations And Partnerships\Governance\PCPC Papers\2014-15\March 2015\Agenda C3c - Mutual Review
Appendices\Appendix
4a - Action Plan LEG MR 18Nov14.Docx
2
J:\QAS\Collaborations And Partnerships\Governance\PCPC Papers\2014-15\March 2015\Agenda C3c - Mutual Review
Appendices\Appendix
4a - Action Plan LEG MR 18Nov14.Docx
3
Student focus group as part of Mutual review at Legenda Education Group on Tuesday 18 November
In attendance:
Professor Mohammad Dastbaz, Dean and Pro-Vice Chancellor, Faculty of Arts Environment and Technology
Becky Baldaro-Booth, Collaborative Provision Operations Manager, Quality Assurance Services
Juha Kaapa, Link Tutor, School of Art, Architecture and Design
X 2 students on BSc (Hons) Computing
x 4 students on BSc (Hons) Civil Engineering (x 2 H4 and x 2 H5)
x 2 BA (Hons) Construction Management
x 2 BA (Hons) Accounting and Finance
x 2 BA (Hons) Business and Management
BSc (Hons) Civil Engineering
-
-
Students noted a delay in LEG staff receiving materials, and cited a 2-3 week period when staff were unable
to access the scheme of work and lecture slides; they feel this has impacted on the time available to them to
prepare for assessment. (This was noted in the mutual review meeting with staff and the Link Tutor has
already been alerted to this issue and is exploring the timing of assessment submission).
One student queried the length of the course and the timing of graduation. (University representatives
provided an answer during this meeting.)
Students queried the professional body accreditation. (University representatives provided an answer
during this meeting.)
Students queried the lab space and access to facilities and resources. There are 49 in the class with
additional intakes planned for Jan and May 2015. (Action for LEG staff to monitor availability of studio
space and resources).
BA (Hons) Construction Management
-
Students queried the lack of access to Leeds Beckett resources. (University representatives provided an
answer during this meeting.)
BA (Hons) Accounting and Finance
-Students would like to see more past papers and understand better the marking scheme. (Action for the Link Tutor
to follow up)
BSc (Hons) Computing
-
One student queried whether they would receive formal notification from the University that they are on a
Leeds Beckett course. University representatives provided an answer during this meeting.)
-
A student queried the opportunity to undertake a placement as part of the course. (University
representatives provided an answer during this meeting.)
BA (Hons) Business and Management
-
Students queried access to journal articles via Emerald.
All students have a mentor and attended an induction programme. Not all students (Accounting and Finance and
Computing) could confirm they had received the Course Handbook. (Action to ensure course handbooks are
disseminated).