Smart
Innovative
Easy-to-Use
Advanced Court Case Management
with the JWorks™ CMS
Intelligent
Rules-Driven
Configurable
Integrated
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We Understand Your Needs
JWorks™ Case Management System is customized for the way you do business, while allowing
for future implementation of your best-practices. Other vendors may suggest changing your
processes to fit their software, but JWorks is easily configured to accommodate your everyday
procedures and processes. We recognize your desire for a system to be configurable to your
processes, and one that does not require you to alter your workflow.
A Reason to Partner
The most compelling reason to partner with CJS for your project is that we know courts and
have been providing software solutions to justice agencies for over 25 years. CJS is a longstanding leader in the justice and public safety marketplace. Our case management systems
serve limited, general, and statewide jurisdictions and are used in more than 350 justice
agencies in the U.S. and abroad. CJS’ team of professionals has worked for justice agencies
across the country. On average, our staff has more than a decade of experience serving the
needs of courts, clerks, judges and attorneys. Our professional services and customer care are
second to none, and we are proud of our reputation in the industry for delivering quality
solutions on time and within budget.
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The JWorks CMS Solution
JWorks Case Management System is the newest and most advanced case management
application available in the market, delivering capabilities and features that leap-frog
competing offerings.
JWorks is innovative in both style and function; it's decidedly easy to use AND exceptionally
smart. We have taken care to ensure that the JWorks user interface and rules-driven architecture
help achieve the goals of the modern court.
JWorks works the way you do because its case/workflow/DCM engines provide flexible rulesdriven options for setting milestones, events, tasks and specific business procedures according
to your established practices and timelines. And JWorks serves up the information you need to
know, when you need it.
JWorks is built from more than 20 years of expertise providing solutions for public safety and
justice agencies and through collaboration with key customers.
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Differentiating Features of the JWorks CMS
Graphical User Dashboards and Queues as seen below, provide instant visual assessment and
access to assigned work and tasks. With the Dashboard view, you’ll know what’s going on, in
real-time, all of the time.
Case Metrics and Statistics measure performance against goals with the ability to adjust case
management rules, events, and related timing to improve performance.
Tool Tips, Drill-downs and Drill-ups through information links and expanded page views from
every screen in JWorks – present information at every needed moment.
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Automated Case Tracking via the JWorks Differential Case Management (DCM) engine
incorporates time guidelines, milestones, required and optional events, interface and
notification triggers, user and team task assignments and all related processing rules in a single
configurable component.
Remote ‘Check-in’ Capability via the JWorks Kiosk component, allows parties and participants
to check-in once they’ve arrived at the courthouse and provides real-time updates to check-in
status in the courtroom.
Document Management System (DMS) for managing incoming and outgoing documents,
can be supplemented with third-party DMS solutions through the JWorks DMS API.
Flexible Calendaring Capabilities allow virtually any person (party, participant, staff, etc.) to
maintain their calendars which can be layered for viewing multiple schedules at a glance.
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Information Sharing is accomplished through The JWorks Integrator/IJIS Broker which
manages exchanges with outside partner systems (jails, law enforcement, state systems,
etc.). JWorks can receive and send transactions amongst any number of partner systems,
regardless of whether they are XML, flat file, etc. JWorks is standards-based and includes
schema for GJXDM, NIEM, ECF, xBRL, HL7, Nlets, CANDLE, NCIC and CJIN.
Flexible Ad-Hoc Reports are supported from within the JWorks CMS. Whether standard or
ad hoc, reports can be viewed on the screen, output to a variety of formats, emailed or
placed in the user’s Report Queue for later access.
Reports can be secured to restrict viewing or alterations by other users if desired.
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JWorks Configures to Your Desired Work Flow
Configurability is at the heart of JWorks and is achieved by way of its open foundation and
Differential Case Management (DCM), Workflow, and Business Rules engines. The intelligence
developed for JWorks DCM business rules is far superior to that bolted on to other case
management systems.
Functionality is delivered in such a way that a person across departments can easily
understand how to use it. JWorks offers a consistent user interface that eliminates the problem
of adapting to appearances or other sensory cues that are unique to each application. The
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JWorks is Cost-Effective to Implement and Operate
JWorks offers a long term, cost effective solution for case management. CJS has designed the
system to be highly configurable and ready to adapt to changes in laws, local rules and
court/attorney procedures through customer-controlled updates to its codes, parameters,
lifecycle configurations and business rules - typically without CJS’ intervention. JWorks
incorporates components and access
to the system that are low-risk and
low-cost to install, implement and
The system relies on readily available servers
support. The system relies on readily
and desktops using standard web browsers,
available servers and desktops using
and is based on open technologies for a light-
standard web browsers, and is based
weight,
on open technologies for a light-
operating environment.
modern
and
high-performing
weight, modern and high-performing
operating environment.
Because JWorks is an open systems application, support will always be available as we continue
to adopt industry standards and build them into the application. JWorks was completely
developed in-house using our experience of the past 20 years serving more than 350 domestic
and international courts. The JWorks solution is fast, intelligent, robust, scalable, easy-to-use
and economical. We want to be partners with you as we grow our software network to make
sure that you have the tools you need to move into the future.
JWorks meets your challenge of finding a configurable, long term solution – the clear choice for
your needs.
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Business Rules Development and Implementation
CJS works closely with its customers through our Business Process Review (BPR) period as we
collect, review, and express your business and processing requirements and rules. The JWorks
Advanced Rule Templates are then modified in cooperation with your IT staff while we verify
the processes for accuracy. Because we believe in empowering the customer to “own” the
system, we allow your certified Business Rules Engineers to manage and modify the templates
as laws and local rules, practices, and preferences change over time.
As the number of filings grow and technology changes; your demands also change. Only an
intelligent, integrated system built on the latest technology like JWorks CMS can meet your
needs.
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Better System Integration with External Agency
Information Systems
The JWorks Integrator utilizes our IJIS Broker exchange agent – a standards-based application
interface to the JWorks CMS used to communicate with external systems/partners.
Essentially, the JWorks Integrator exposes only a single endpoint for each transport it supports,
and accepts any type of document. This makes it simple for exchange partners to send and
receive JWorks information because they only need to know a small number of possible
endpoints. The JWorks Integrator will determine the type of information being exchanged, the
exchange partner, how to act upon the information and how to communicate that information
to JWorks.
The JWorks Integrator comes bundled with preconfigured standard exchange documents, as
well as out-of-the-box support for GJXDM and NIEM.
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Improved data quality
JWorks configuration and rules engines let the customer set validation rules, required and
conditional fields, default values, etc.
Improved Reporting
JWorks provides output in the following formats: PDF, Word, Excel, OpenDocument, and CSV.
JWorks contains a report execution page that lets users run predefined reports and have the
output sent to the JWorks DMS or via e-mail.
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Improved Accessibility and Graphical User Interface
The JWorks user interface is expressly designed to facilitate quick, reliable, accurate entry and to
simplify user interaction with the system. Just about all user tasks are driven from the user’s
dashboard, with quick access to other functions and hotlinks to JWorks pages and data
throughout. The JWorks ‘breadcrumb trail’ provides a simple way to trace back through last
pages visited and functions like ‘recent cases/recent persons’ which lets the user link directly to
those cases and people they’ve most recently accessed. Page components/panels can be
organized (and stored) in the order most useful to each user.
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Improved security tools
JWorks incorporates a very robust security scheme that controls user access by role. Permissions
to Create, Read, Update and Delete (CRUD) can be assigned at the Page, Component and Field
levels. JWorks also allows basic-to-advanced rules to be applied to user passwords, forcing users
to include a mix of alphanumeric characters, disallowing use of their user name, and applying
other advanced password controls if desired.
Forms and Letter Generation
JWorks interacts with Microsoft Word and OpenOffice for all document (forms, letters)
generation. Document templates can be uploaded into JWorks and configured with ‘variable
language’, user-definable data bookmarks/tokens and preferred distribution methods to print
and/or email.
JWorks even allows the user to ‘test generate’ documents from the configuration page so
changes can be made as necessary without opening multiple screens.
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Choosing CourtView Justice Solutions
We believe CJS is the right partner for your project, and we can make it happen. You have our
full commitment to install the most cost-effective and functionally-integrated court case
management system available – JWorks CMS.
About CourtView Justice Solutions
CourtView Justice Solutions (CJS) was founded in 1972 to provide design, development and
implementation of software solutions for state and local governments. Since then, we have
successfully implemented the following:
•
More than 350 court, clerk and probation case management systems in single
jurisdictions, integrated county and circuit wide deployments, as well as unified
statewide initiatives
•
More than 90 attorney case management systems for county/city Prosecutors, District
Attorneys, and Public Defenders
•
Many electronic services that increase access to justice, enhance public safety and
increase operational efficiencies, such as eFiling, eCitation, ePayment, collections and
warrant exchanges
•
Sex Offender Registry Systems in three states in the US
•
Multiple Justice and Public Safety Data Exchanges, in more than six states in the US
As a stable part of a $770M parent company, CJS is headquartered in North Canton, Ohio, and
employs more than 140 professionals, with responsibilities for systems analysis, design,
programming, systems management, account management, training, and customer care
services. We operate a number of offices around the US to keep our team close to our
customers.
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