RELC 500 THEORIES OF RELATIONAL COMMUNICATION Winter 2014 BACKGROUND INFORMATION There are twenty-two students in the class. Almost all of the students are in the Relational Communication Program in the College of Communication at DePaul University. They have a wide range of interests and career goals. Many of the students are currently employed as executive assistants, account managers, marketing associates and human resource managers. But, we also have a minister, a police officer, an event coordinator, a comedian, and a sign language interpreter. Some of the students are simply interested in advancing in their current career. But, the majority of the students want to explore other career options. The students expressed an interest in exploring career opportunities and startup businesses in the following areas: HR Consulting Freelance PR Educational Consulting Corporate Consulting Health Care Consulting (physician/patient interaction) Developing Community-Based Mentorship Programs Freelance Writing/Publishing Creating Training and Development Programs for the Retail Sector Conflict Management Mediation Developing Self-Help Programs/Workshops Teaching Dance Comedy Writing Event Planning Roughly 25% of the students will be graduating this year. For them, this will be their last opportunity to explore how interpersonal concepts and theories can be used to advance their career goals. For the Team Project students will be exploring how to develop business models that integrate class concepts with their career goals. For a majority of the students, this course will be the starting point for developing their ideas. They will have two years to work on the ideas they develop in this class, which will culminate with a capstone project when they graduate next year. With respect to entrepreneurship, the primary learning objectives are to: • • • • Understand the benefits of adopting an entrepreneurial mindset Become aware of the resources and activities available to them through the Coleman Center Understand and apply the process of idea/opportunity modeling Practice developing a business model Although it is not mentioned in the syllabus, throughout the quarter, for each theory covered, I plan to bring in an example of how that theory has been used to solve problems in the real world and can be used to develop business models. Syllabus 2 RELC 500 THEORIES OF RELATIONAL COMMUNICATION Winter 2014 Instructor Tim Cole, Ph.D. 14 E. Jackson - #1811 tcole@depaul.edu Office Hours: Wednesdays 2:00 to 4:30pm And by appointment Course Description This seminar explores key concepts and theories used to explain relational communication. We will cover different theoretical paradigms, we will investigate the purpose and role of different theoretical models, and we will learn how to evaluate theoretical claims. Practical applications of theory, including applying an entrepreneurial perspective, will also be addressed. Course Design This seminar is based on a lecture and discussion format. Course Objectives The principal objectives of this course are to 1) broaden your understanding of relational communication by studying theory, 2) learn how to evaluate and apply such theories and 3) explore ways that theory can be used to solve problem and create business models. Specifically, these objectives can be defined as follows: a. Examine the functions that interpersonal communication plays in personal and professional settings. b. Understand the paradigms used to study relational communication. c. Articulate and analyze the role of theory in understanding interpersonal communication. d. Apply criteria for evaluating theories of interpersonal communication. e. Become familiar with the range of theories used to explain communication in interpersonal contexts. f. Apply interpersonal theories to real life applications. g. Examine the role of theory in solving problems from an entrepreneurial point of view. Reading Assignments Readings for the course will be assigned and posted throughout the quarter on D2L. All reading assignments should be completed before class on the day assigned. Syllabus 3 Course Policies Exams. There is one take-home, final exam. The exam must be completed by the specified due date. No late exams are allowed, except in the case of an extreme emergency. In the rare event that an emergency arises, it is the student's responsibility to: (1) inform the instructor prior to the scheduled due date and (2) provide the instructor with written documentation of the emergency (e.g., medical note from a certified physician). Examples of events that do not qualify as emergencies include: conflicts with work schedules, important family vacations, etc. Written Assignments. The written assignments are to be turned in via D2L on the designated due date. Late reports will result in a 10% grade reduction each and every day that they are late (expect in the case of an extreme emergency). In the rare event that an emergency arises, it is the student's responsibility to: (1) inform the instructor prior to the scheduled due date and (2) provide the instructor with written documentation of the emergency (e.g., medical note from a certified physician). Examples of events that do not qualify as emergencies include: computer crashes, conflicting work schedules, etc. Application Project. There will be one team project during the quarter. The project will be presented during class on the designated due date. Late presentations are not allowed (expect in the case of an extreme emergency). In the rare event that an emergency arises, it is the student's responsibility to: (1) inform the instructor prior to the scheduled due date and (2) provide the instructor with written documentation of the emergency (e.g., medical note from a certified physician). Academic Honesty. All coursework should reflect your own effort or others’ contributions should be properly acknowledged. For complete information regarding academic honesty as it pertains to this course, please refer to the guidelines specified in DePaul’s Student Handbook and Faculty Guidebook. Sexual Harassment. All members of the academic community should take steps to creating an environment where sexual harassment does not occur. DePaul’s policy regarding harassment as specified in the Faculty Guidebook will be enforced. Students with Disabilities. Students who feel they may need an accommodation based on the impact of a disability should contact me privately to discuss their specific needs. All discussion will remain confidential. To ensure that you receive the most reasonable accommodation based on your needs, contact me as early as possible in the quarter (preferably within the first week or two of the course) and be sure to contact the following office for support and additional services: Center for Students with Disabilities (CSD) #370, Student Center, LPC, 773.325.1677 Syllabus 4 Assignments Reflection Essays. There will be four reflection essays due during the quarter. A description of these assignments can be found on page 4. Journal Assignment. There will be one journal assignment due during the quarter. A description of this assignment can be found on page 5. Team Project. There will be one team project assigned during the quarter. A description of this project can be found on page 6. Exam. There will be one take-home, final exam. The exam will consist of short answer questions on key concepts, theories and readings. Grades. Your overall grade will be based on your performance on the reading prompts, reflection essays, written assignment, dyadic project and final exam. Reflection Essays (25%) Journal Assignment (25%) Team Project (25%) Final Exam (25%) Overall Course Grade. Your overall course grade will be calculated according to the following criteria: 1. For each assignment you will earn a score. Your score will be based by comparing the points you earned against the highest points possible on that assignment (divide your points by the highest points possible). 2. You will also earn an overall score, which represents how well you did in the course. This score will be calculated by taking the sum of your assignment scores divided by the highest scores possible on all of the assignments. 3. Your grade will be determined based on where your overall score using the following scale: Your Score 97 to 100 94 to 96 90 to 93 87 to 89 84 to 86 80 to 83 Grade A+ A AB+ B B- Your Score 77 to 79 74 to 76 70 to 73 67 to 69 64 to 66 60 to 63 0 to 59 Grade C+ C CD+ D DF Syllabus 5 REFLECTION ESSAYS Purpose: To reflect on the course material by writing a reflection essay on a topic of your choice. Assignment: Pick a topic that we have discussed in class (or the readings) that was interesting to you. Then consider the following questions: What about the topic was so interesting? How does the topic relate to your life? Do you have strong feelings about the topic? If so, why? Did the issue change or reinforce your beliefs? If so, how? Do you think that knowing about this topic will impact how you view yourself, others, and how you interact? You can also structure your reflection essay using one or more of the models listed below. Types of reflection essays: • • Narrative Emotional • Percipient • Analytical • Evaluative • Critical Return to an event and describe what happened using a theory or concept. Examine the emotions produced by an event or activity from a theoretical/conceptual point of view. Think about the perceptions and reactions involved. How did the theory or concept change your thinking? Systematically analyze the parts, processes or stages of an event in light of course concepts or theory. Assess the positive and negative aspects of an experience in light of course concepts. Consider implications for future behavior in light of a theory or concept. Write a two-page reflection essay describing your reaction to the topic. Your reflection essays, with your name removed, may be shared with the rest of the class as a way to gain additional perspectives on the course material. Mechanics: All essays must be typed, double-spaced, and with one-inch margins. Please keep a copy of your essay for your own records. Due Date: All late assignments will be penalized by 10% for each and every day they are late. Please see the course calendar for the due date. Grading Criteria: Your essay will be graded according to the following criteria: a. Exploration of concepts presented in course - not merely a description of the concept, but your reflection on the concept. b. Clear and organized presentation of your reflection. c. Application of topic to your personal or professional life. Syllabus 6 JOURNAL ASSIGNMENT Purpose: To demonstrate your ability to analyze common interpersonal problems/issues from a theoretical point of view and identify potential solutions through the application of theory. Assignment: Keep a journal of interpersonal issues/problems that you notice during the quarter and analyze your observations using theories presented in class. Steps: 1. Keep a journal or record of relational issues or problems you notice. You can think of this assignment as keeping a “frustration” journal. Note common relational problems (in your personal life or a professional setting) that you experience (or notice) and record them. Include as many details as possible: Who was involved? What was the issue? What were the underlying emotions? What were the communication practices observed? What were the underlying triggers? What were the outcomes? 2. Identify common themes underlying the patterns you observed. You can focus on one major theme or identify several separate themes. Describe in detail the patterns you noticed. 3. Analyze the patterns identified by applying one or more relational communication theories. What theories help you make sense of the pattern(s) identified? Provide a detailed analysis of the pattern(s) you uncovered. Explain the pattern(s) observed in terms of one or more theories we have covered. 4. Try to identify possible solutions to the problems or issues identified. Based on your theoretical analysis of the pattern(s) uncovered, what are some potential solutions or ways of solving such problems in the future? Can you provide some guidelines or an action plan, informed by theory, to resolve the problem(s) encountered? You will hand in a complete description, analysis and action plan of the problem you have identified (5-7 pages). Mechanics: All assignments must be typed, double-spaced, and with one-inch margins. Please keep a copy of your essay for your own records. Due Date: All late assignments will be penalized by 10% for each and every day they are late. Please see the course calendar for the due date. Grading Criteria: Your assignment will be graded according to the following criteria: a. Theoretical analysis of a problem identified. b. Detailed action plan or recommendations for solving the problem using theoretical concepts. c. Clear and organized presentation of your ideas. Syllabus 7 TEAM PROJECT Purpose: To demonstrate your ability to collaborate with another individual, give a presentation, and develop a business idea by applying interpersonal communication theory. Assignment: Working in teams of two you will be asked to take an interpersonal communication theory (or combination of theories) and develop a business model. You can take a theory and develop workplace procedures for resolving conflict, develop a new smart phone or social media application, develop a set of guidelines for assessing relational compatibility, develop ideas for starting self-help workshops, etc. Essentially, you are to take course concepts and generate ways to apply those concepts so they have practical value in the real world. Steps: 1. You will be assigned to work with another person. 2. Each team must select one or more theories that can be used to create a potential business model. You can either develop a business model or work on the generation and assessment of ideas underlying a business model. 3. You will give an informal, preliminary overview of your project to the class and receive feedback on it. Based on the feedback received, you will modify your ideas and subsequently give a formal presentation outlining your proposal. 4. Based on your experience, you will write a two-page report on what you learned while working on this assignment. Due Dates: Due dates for the report and presentations are listed in the class calendar. Late presentations and reports are not acceptable. Grading Criteria: Your work will be graded according to the following criteria: a. b. c. c. Use of theory to develop a business model. Clear and organized presentation of ideas. Improvement of application based on feedback received from class. Reflection on what you learn from doing this assignment. Syllabus COURSE CALENDAR Date Topics First Week Introduction, Background Information, Paradigms, Theories, Criteria for Evaluating Theory Applying an Entrepreneurial Perspective, Developing a Business Model, Principles of Innovation Evolutionary Theories Idea/Opportunity Modeling Second Week Third Week Assignments Readings Posted on D2L Posted on D2L Posted on D2L Fourth Week Theories of Interdependency Idea/Opportunity Modeling Reflection Essay Posted on D2L Fifth Week Theories of Relational Development and Conflict Idea/Opportunity Modeling Theories of Interaction Dynamics Idea/Opportunity Modeling Reflection Essay Posted on D2L Reflection Essay Posted on D2L Seventh Week Theories of Personality and Love Preliminary Team Presentation Posted on D2L Eight Week Theories of the Dark Side of Interpersonal Communication – Jealousy, Abuse, Violence Miscellaneous Concepts and Issues Reflection Essay Posted on D2L Sixth Week Ninth Week Tenth Week Journal Assignment None Team Presentation and Report Take Home Final Due March 19th None 8 Syllabus TENTATIVE LIST OF THEORIES/CONCEPTS Evolutionary Theories Interpersonal Neurobiology Mate Selection Preferences Paternity Uncertainty Parental Investment Grandparental Investment Attachment Theory Parent Infant Attachment Adult Romantic Attachment Nonzero Sum Collaboration Strategic Interference Theory Parent-Offspring Conflict Division of Labor Affectionate Communication Theory Sociometer Theory Theories of Interdependency Social Exchange Communal Rules Approach Interdependence Theory Approach Motivation and Avoidance Motivation Self-Expansion Model Relational Turbulence Model Equity Theory Investment Theory Theories of Relational Development and Conflict Social Penetration Theory Knapp’s Staircase Model Conservation of Resources Theory Attribution Theory Phase Model of Conflict Management Conflict Styles Theories of Interactional Dynamics Uncertainty Reduction Theory Predicted Outcome Value Theory Uncertainty Management Theory Theory of Motivated Information Management Gender Differences 9 Syllabus 10 Cultural Explanation Power Explanation Expectancy Violations Theory Relational Dialectics Politeness Theory Interaction Adaptation Theory Grice’s Cooperative Principle Information Manipulation Theory Language Style Matching Personality Theories and Theories of Love Big Five Norton Communicator Style Triangular Theory of Love Helen Fisher’s Theory on Love Love Styles Unrequited Love Compassionate Love Dark Side of Interpersonal Communication Jealousy Meanness I-Cubed Theory of Interpersonal Violence Miscellaneous Concepts Palo Alto Group Power Relational Dimensions Idealization of Intimacy Singlehood Relational Maintenance Social/Emotional Support Long Distance Relationships Communication Climates Truth-Bias Michelangelo Effect Communication Competence Ego Depletion