Course Digest
The
training and support
you need to
BE
WORKFORCE READY
Explore our programs and sign up for open classes at
workforce.waketech.edu
Wake Tech Workforce Continuing Education
is here to help you SUCCEED
Workforce Continuing Education offers:
•AFFORDABLE class rates
•FREE small business seminars
•FEE-WAIVED skills training
classes for job seekers
•GRANT-FUNDED assistance
•SCHOLARSHIP opportunities
Learn more at
ceresources.waketech.edu
Give the
gift of
learning with a
Wake Tech Workforce
Continuing Education
gift certificate.
To purchase, visit
any Wake Tech
cashier’s office or call
919-866-5827
Whether it’s culinary, fitness, computers, or
professional development,
we have something for everyone.
Gift certificates make the perfect gift for
any occasion and can be used for any of
our workforce continuing education class offerings.
Join the
Workforce Continuing
Education Community
on Twitter and
Facebook.
Wake Tech
Workforce
Continuing
Education
Graphic Design: Gabriela Truelove
Welcome to our Workforce
Continuing Education
Course Digest!
Contents
Enhance Your Career
4 Certification and Career Training Programs
If you are looking to upgrade
your skills in order to remain
competitive and meet workplace
demands, then use the Course
Digest to browse our industryrecognized training classes. If
you are interested in developing
your business ideas, the Digest will assist you with
selecting the right programs to foster your success.
8 Automotive and Transportation
Need to upgrade your workforce skills for your current
career? Workforce Continuing Education programs
can make your skills relevant. And if you are simply
interested in enriching your personal life, we have a
variety of courses that will assist you in that endeavor.
19 Service Industry
Workforce Continuing Education programs begin at
various times throughout the year, and our interactive
online schedule at ceregistration.waketech.edu
displays the most up-to-date list of classes that are
currently open for registration.
At Wake Tech, we are here to help you with your
workforce training, entrepreneurial, and lifelong
education needs. While we have an extensive list of
course offerings, we can also create courses to meet
the expressed needs of the community. Let Wake Tech
assist with taking you from where you are to where
you want to go!
10 Barbering and Cosmetology
11Biotechnology
12 Building and Construction
14 Computer Technology
16 Healthcare and Medical
18Hospitality
20Sustainability
21 Public Safety
22 Online Courses and Certifications
23 Teaching and Education
24 Skills Training for Job seekers
Build Your Business
26 Small Business Seminars
27 Entrepreneurship Initiatives
28 Professional Business Skills
29 Apprenticeships | Advanced Manufacturing
30 Industry-Tailored Training Programs
Personal Interest
32 Communication | Languages
33 Consumer Education
Sincerely,
34 Home and Garden
Anthony M. Caison, Sr.
35 Creative Arts
Vice President of Workforce Continuing Education
36 Personal Interest | Recreation
37 Plus 50 Ageless Learning
38 Summer Camps for Kids
Strengthen Basic Skills
Need help? Have a question?
Contact us:
workforce.waketech.edu
919-866-5800
Published May 2015
40 ABE TOPS
41 English as a Second Language (ESL)
42 High School Equivalency Programs
44 Frequently Asked Questions
46Policies
47 How to Register
Workforce Continuing Education
Certifications and Career Training Programs
Industry-Issued Certifications and Exam Preparation
Look
for online
training on
page 22
Automotive & Transportation
Computer Technology
Healthcare & Medical
•Auto Dealer’s Pre-Licensure Training
•Motor Vehicle Dealer License Renewal
•NC State Auto Inspection OBD II and
Safety Initial/Renewal
•Private Pilot Ground School
•Adobe Illustrator Certified Associate Exam Prep
•Adobe InDesign Certified Associate Exam Prep
•Adobe Photoshop Certified Associate Exam Prep
•Amazon Certifications
•AutoDesk AutoCAD Exam Prep
•C# Certification Prep
•C++ Certification Prep
•CCNA (Cisco Certified Network Associate)
Certification Prep
•CCNA Security Certification Prep
•CCENT
•CIW Web Certifications
•CompTIA A+ Certification Prep
•CompTIA IT Computer Fundamentals Exam Prep
•CompTIA Healthcare IT Technician Exam Prep
•CompTIA Network+ Certification Prep
•CompTIA Security + Certification Prep
•Cyber-security
•IC3 Internet and Computing Core Certification
•Intuit QuickBooks Certified User
•ITIL Certifications
•Juniper Certifications
•Linux+ Certification Prep
•Microsoft Office Specialist
•Microsoft Technology Associate
•Red Hat Certification
•Salesforce Certifications
•SAS® Base and Advanced Programming
Certification Prep
•VMware Certfications
•Advanced Cardiovascular Life Support (ACLS)
•American Heart Association CPR Instructor
•Certified Billing and/or Coding Specialist
•Certified Electronic Health Records Specialist
•Certified EKG Technician
•Certified Medical Administrative Assistant
•Certified Medical Reimbursement Specialist
•Certified Pharmacy Technician
•Certified Professional Coder (CPC) Exam Prep
•Certified Professional Medical Auditor (CPMA)
•Clinical Research Specialist
•CPR certification
•Emergency Medical Technician – Basic (EMT)
•Healthcare Provider CPR
•Medication Aide Certification prep
•Pediatric Advanced Life Support (PALS)
Barbering & Cosmetology
•Natural Hair Specialist
•NC Barber Instructor Exam Prep
•NC Cosmetology Instructor Exam Prep
•Shampoo Technician Certification
•School of Cosmetology
Building & Construction
•Apartment Maintenance Technicians Training
•Apprenticeship Training: Electrical, Welding,
Plumbing, Pipefitting, HVAC
•Building Standard Inspection
•Electrical Contractors Exam Prep
•Electrical Standard Inspection
•EPA Refrigerant Recovery/Recycling
Certification Exam Prep
•Introduction to Construction Trades
(NCCER Certification)
•Mechanical Standard Inspection
•NC Commercial Contractor’s Exam Prep
•NC Plumbing Contractor Exam Prep
•OSHA 30-Hour Construction Industry Training
•Plumbing Standard Inspection
•Residential Contractors Exam Prep
Business & Workplace Readiness
•Bookkeeping Certification Exam Prep
•Lean Six Sigma Green and Black Belt
•National Career Readiness Certificate (CRC)
•Project Management Certificate PMP/CAPM
•Scrum Master Certification Training
Education & Language
•High School Equivalency Exam Preparation:
®
–HiSET
–
®
–GED
–
–TASC™
–
•Adult High School diploma
Hospitality
•Guest Room Attendant Certification
•Hospitality Hotel and Restaurant Certification
•ServSafe
•TIPS
Service Industry
•Certified Pool Operator
•Commercial Food Equipment Service Training
•Craft Beer Brewing
•Notary Public and Electronic Notarization
•Personal Trainer Certification
Sustainability
•Building Envelope Specialist
•Residential Building Analyst
Industry-Recognized Career Training
Automotive & Transportation
Building & Construction
Healthcare & Medical
•Auto Detailing Certification
•Commercial Driver’s License (CDL)
Permit Exam Prep
•Escort Vehicle Operator Training
•Introduction to Telecommunications, Fiber Optic,
and Copper Based Systems
•Activity Coordinator for Long Term Care
•Healthcare Facilities Manager
Certificate Program
•Nurse Aide I, II, and Refresher
•Spanish for Health Professions Exam Prep
Biotechnology
•BioNetwork Capstone Certificate
in Biomanufacturing
•BioNetwork Capstone Certificate
in Analytical Lab Skills
•BioNetwork Capstone Certificate
for Instrumentation/Calibration Technicians
in Support of Biomanufacturing
•BioNetwork Capstone Certificate
in Computer Validation
•BioWork Process Technician Training
•Cleanroom Gowning Certification
Business & Workplace Readiness
•Lean Six Sigma Yellow Belt Training
•Professional Administrative Assistant Training
Education & Language
•ESL Teaching Certificate
•GMAT Exam Prep
•GRE Exam Prep
•Substitute Effective Teacher Training
•TOEFL® and TOEFL iBT® Exam Prep
Public Safety & Legal Studies
•Advanced Legal Research and Writing Course
•Alternative Dispute Resolution Course
•Basic Law Enforcement Training (BLET)
•Detention Officer Certification Training
•Intellectual Law for Engineers
•Legal Investigation Course
•Legal Secretary Course
•Paralegal Certificate Course©
•Personal Injury for Paralegals
•Software Essentials for the Law Office
•Telecommunications Certificate Program
•Victim Advocacy Course
Wake Tech Workforce Continuing Education Certificate and Training Programs
•Wake Tech Workforce Continuing Education Certificate in Aging Studies
•Wake Tech Workforce Continuing Education Certificate in Essential Spanish
•Wake Tech Workforce Continuing Education Certificate in Intermediate Spanish
Certifications by Average Completion Time
1
month
or less
Some classes are 1 day
3
6
12
18
months
or less
months
or less
months
or less
months
or less
YOUR
own
pace
• Advanced Cardiovascular Life
Support (ACLS)
• American Heart Association
CPR Instructor
• Auto Dealer’s Pre-Licensure Training
• CCENT
• Cleanroom Gowning Certification
• CPR Certifications
• Electrical Standard Inspection
• Escort Vehicle Operator Training
• Healthcare Provider CPR
• Lean Six Sigma Yellow Belt Training
• Mechanical Standard Inspection
• Medication Aide Certification Prep
• Motor Vehicle Dealer
License Renewal
• NC State Auto Inspection OBD II
and Safety Initial/Renewal
• Notary Public and
Electronic Notarization
• Nurse Aide I Refresher
• Pediatric Advanced
Life Support (PALS)
• Project Management Certificate
PMP/CAPM Exam Prep
• Scrum Master Certification Training
• ServSafe Certification
• Substitute Effective Teacher
Training
• TIPS
• Advanced Legal Research
and Writing Course
• Alternative Dispute Resolution
• Amazon Certifications
• Auto Detailing Certification
• BioNetwork Capstone Certificate in
Analytical Lab Skills
• BioNetwork Capstone Certificate in
Biomanufacturing
• BioNetwork Capstone Certificate in
Computer Validation
• BioNetwork Capstone Certificate
in Instrumentation/Calibration
Technicians in Support of
Biomanufacturing
• BioWork Process Technician Training
• Bookkeeping Certif. Exam Prep
• Building Envelope Specialist
• Building Standard Inspection
• Certified EKG Technician
• Certified Electronic Health Records
Specialist
• Certified Pharmacy Technician
• Certified Pool Operator
• Certified Professional Coder (CPC)
Exam Prep
• Certified Professional Medical Auditor
(CPMA)
• Commercial Driver’s License (CDL) Permit
• CompTIA A+ Certification Prep
• CompTIA Healthcare IT Technician
exam prep
• CompTIA IT Computer Fundamentals
exam prep
• CompTIA Network+ Certif. Prep
• CompTIA Security + Certif. Prep
• Detention Officer Certification
• Electrical Contractors Exam Prep
• EPA Refrigerant Recovery/Recycling
Cert. Exam Prep
• GMAT Exam Prep
• GRE Exam Prep
• Guest Room Attendant Certification
• Hospitality, Hotel and Restaurant
Certifications
• IC3 Internet and Computing Core
Certification
• Intellectual Property Law for
Engineers
• Intuit QuickBooks Certified User
• ITIL Certifications
• Juniper Certifications
• Lean Six Sigma Green & Black Belt
• Legal Investigation Course
• Legal Secretary Course
• Linux+ Certification Prep
• Microsoft Office Specialist
• Microsoft Technology Associate
• NC Barber Instructor Exam Prep
• NC Commercial Contractors Exam
Prep
• NC Cosmetology Instructor Exam
Prep
• NC Plumbing Contractor Exam
Prep
• OSHA 30-hour Construction
Industry Training
• Paralegal Certificate Course©
• Personal Injury for Paralegals
• Personal Trainer Certification
• Plumbing Standard Inspection
• Private Pilot Ground School
• Professional Administrative
Assistant
• Red Hat Certifications
• Residential Building Analyst
• Residential Contractors Exam Prep
• Salesforce Certifications
• Shampoo Technician Certification
• Software Essentials for the Law
Office
• Telecommunications Certificate
Program
• TOEFL® and TOEFL iBT® Exam
Prep
• Victim Advocacy Course
• VMware Certifications
• Activity Coordinator for Long Term Care
• Adobe Illustrator Certified Associate
Exam Prep
• Adobe InDesign Certified Associate
Exam Prep
• Adobe Photoshop Certified Associate
Exam Prep
• Apartment Maintenance
Technicians Training
• AutoDesk AutoCAD Exam prep
• Basic Law Enforcement Training (BLET)
• C# Certification Prep
• C++ Certification Prep
• CCNA (Cisco Certified Network
Associate) Certification Prep
• CCNA Security Certification Prep
• CIW Web Certifications
• Clinical Research Specialist
• Commercial Food Equipment
Service Training
• Cyber-security
• Emergency Medical Technician –
Basic (EMT)
• Healthcare Facilities Manager Certif.
• Introduction to
Construction Trades
• Introduction to
Telecommunications, Fiber
Optic and Copper
Based Systems
• Natural Hair Specialist
• Nurse Aide I and II
• SAS Base and Advanced
Programming Certif. Prep
• Spanish for Health Professional
Exam Prep
• Certificate in Aging Studies
• Certified Billing and/or
Coding Specialist
• Certified Medical
Administrative Assistant
• Certified Medical
Reimbursement Specialist
• Craft Beer Brewing
NC Pre-apprenticeship
• Workforce Continuing
Education School
of Cosmetology (daytime
program)
• Certificate in Essential Spanish
• Certificate in Intermediate Spanish
• ESL Teaching Certificate
• Workforce Continuing Education
School of Cosmetology (evening
program)
• Adult High School Diploma
• Apprenticeship Training
• High School Equivalency Exam Prep
• National Career Readiness
Certificate (CRC)
choosemypath.waketech.edu | 5
C a re e r
Pathways
PROGRAM
120+
SCHOLARSHIP
Industry
recognized
credentials
CAREER
advising
opportunities
NETWORK
with local
employers
Train to earn industry-recognized certifications
and credentials in these areas:
Automotive & Transportation | Barbering & Cosmetology
Biotechnology | Building & Construction
Business & Workplace Readiness | Computer Technology
Education & Language | Healthcare & Medical
Hospitality | Public Safety | Service Industry | Sustainability
choosemypath.waketech.edu
Joy D. Curry
Director, Career Pathways Program
jdcurry@waketech.edu
919-866-5853
Enhance Your Career
Automotive and Transportation
Barbering and Cosmetology
Biotechnology
Building and Construction
Computer Technology
Healthcare and Medical
Hospitality
Human Resources Development
Online Courses and Certifications
Public Safety
Service Industry
Sustainability Technology
Teaching and Education
Thank you for laying such a solid foundation for me to build
on in regards to the world of EMS. This class changed my
life and the way I view the world. Thank you so much!
—Kevin Donadio
Emergency Medical Technician- Basic (EMT-B) student
Automotive and Transportation
Automotive Detailing
For class schedules,
location, fees, and
to register:
Certification
detailing
Search
Learn how to
professionally clean
an automobile and prepare for
auto detailing jobs available in
the area.
1
2
1. Go to
workforce.waketech.edu
2. Type class title in the
“Find a Class” search box
Search
Become trained in basic detailing, including:
•Fundamentals of engine detailing
•Interior and exterior cleaning
•Waxing and buffing techniques
•Proper use of chemicals and tools
•How to recognize auto problems
•How to estimate cost and time requirements
•And much more!
Contact 
or contact the
Program Coordinators,
listed on page 9.
Auto Dealer Business
License/License Renewal
Contact 
• Auto Dealer’s 12-Hour
Pre‑Licensure Training
• Auto Dealer and
Repair Shop Overview
• Motor Vehicle Dealer
License Renewal
Auto Restoration
Contact 
• Wet Sanding and
Headlight Restoration
• Automotive Headlining
Restoration
Auto Maintenance
Contact 
• A Career in Auto
Maintenance
Commercial Driver's
License Permit
Escort Vehicle
Operator Training
Learn the basics and review
the core competencies
necessary to successfully
pass the General
Knowledge Written Exam
to obtain a Commercial
Driver’s License (CDL)
Permit. Contact 
Course designed to meet
training requirements set
by the NC Department of
Transportation to certify
Oversize-Overweight load
escort vehicle drivers.
Course components consist
of defensive driving, escort
driver requirements, skills
training, and an exam.
Contact 
When an applicant has participated in the Auto Detailing
Program, that indicates to me that they have a passion for this
industry and are serious about developing their skill set.
—Reggie Majette, Detail Manager, Johnson Lexus of Raleigh
8 | auto.waketech.edu
Automotive and Transportation
motorcycle
Develop physical and mental skills
and learn strategies for becoming
a safe and responsible rider.
Search
Motorcycle Basic Rider Course
Experienced Rider Course (ERC)
Learn motorcycle control skills: clutch,
straight line riding, stopping, and many
others. Find out how to minimize risks and
ride safely on quiet roads and busy streets.
This is a Motorcycle Safety Foundation
(MSF) course; successful students will
receive endorsement cards and will not
have to take the riding portion of the DMV
test. Contact 
This Motorcycle Safety Foundation
course is designed for riders who
already have a license (or learner’s
permit) and ride frequently. Learn streetriding strategies and reinforce important
knowledge of traction, cornering, and
counter steering.
pilot
Search
Private-Pilot Ground School
This course provides students with the
education and skills needed to successfully
pass the required FAA Private Pilot
Aeronautical Knowledge exam.
Topics include: aircraft systems, aerodynamics,
aircraft performance, communication,
navigation, interpreting weather information,
decision making, flight planning, and more.
Contact 
Ch
the eck ou
Sa
t
cou fe Drive
rse
r
pag s on
e 36
.
Please note that ERC participants need
to bring their own bikes. Contact 
inspection
Search
NC State Auto Inspection:
Safety and OBD
These classes are restricted to people
who perform motor vehicle safety or
emissions inspections at inspection
stations. Students must bring a valid
driver’s license and their service station
number. Contact 
CONTACT
For class schedules, location,
fees, and to register go to
workforce.waketech.edu
or contact the
Program Coordinators:
Abo Obidah Abazid 
919-334-1613
aabazid@waketech.edu
Michael Langer 
919-532-5526
mjlanger@waketech.edu
Ben Wagoner 
919-532-5636
bwagoner@waketech.edu
auto.waketech.edu | 9
Barbering and Cosmetology
For class schedules,
location, fees, and
to register:
1
2
Barbering and Cosmetology Exam
Preparation Classes
Contact 
•Natural Hair exam preparation
1. Go to
workforce.waketech.edu
2. Type class title in the
“Find a Class” search box
•NC Barber Instructor
exam preparation
hair care
Search
Search
School of Cosmetology
or contact the
Program Coordinators,
listed on this page.
Now
OPE
N!
The Workforce Continuing Education
School of Cosmetology is a
streamlined, non-degree alternative
offering hands-on training focused on
preparing students for the NC Board
of Cosmetic Arts certification exam.
Contact 
•Flexible schedule options
•Tuition half the cost of
private schools
•Certificate of Completion based on
State of NC requirements
•Fast-track to workforce (1,500 clock
hours —12-24 months)
•NC Cosmetology Instructor
exam preparation
•Shampoo Technician Certification
NC Barber Exam Preparation
Training Leading to Certification
Learn the art of barbering, and
prepare for the N.C. Board of Barber
Examiners certification exam and
apprentice license.
After at least one year of on-thejob training another examination is
given by the Barber Board to issue a
Registered Barber License. Contact 
•Hands-on learning in a simulated
salon environment and individual
coaching from certified instructors
•NEW state-of-the-art facilities
CONTACT
convenient to North and Central
Raleigh and the Wake Forest area:
Beltline Education Center
3200 Bush Street, Raleigh
•Updated techniques and tools
For class schedules, location,
fees, and to register go to
workforce.waketech.edu
or contact the
Program Coordinators:
William Graham 
wkgraham@waketech.edu
Felicia Montgomery 
919-866-5140
fgmontgomery@waketech.edu
10 | workforce.waketech.edu
Barbering School opening 2016!
Biotechnology
Training in Biotechnology, Biomanufacturing, and
Biopharmaceutical/Pharmaceutical Operations
The BioNetwork
bionetwork
Capstone Center
Search
provides a training
environment that
mirrors a biomanufacturing plant
facility with state-of-the-art classrooms,
industrial-grade equipment laboratories,
and a certified cleanroom suite. Contact 
Sample of Classes:
•Elements of Good
Manufacturing Practices
•Introduction to Biomolecules
•Aseptic Processing
•Industrial Microbiology
•Operations in Biotechnology Processes
•HPLC in Theory and Practice
•Basic Concepts of Validation
BioNetwork Certificate Programs:
For class schedules,
location, fees, and
to register:
• BioNetwork Capstone Certificate in
Biomanufacturing
• BioNetwork Capstone Certificate in
Analytical Lab Skills
1
2
1. Go to
workforce.waketech.edu
• BioNetwork Capstone Certificate for
Instrumentation/Calibration Technicians
in Support of Biomanufacturing
2. Type class title in the
“Find a Class” search box
• BioNetwork Capstone Certificate in
Computer Validation
Search
or contact the
Program Coordinators,
listed on this page.
BioWork Certificate
Process Technician
Prepare for work as an entrylevel process technician in a
biotechnology, pharmaceutical, or
chemical manufacturing company.
Learn about bioprocessing and
get hands-on training in the
following areas:
•Safety
•Quality
•Process machinery and
controls
•Growing living cells
•Transforming materials
•Sterile processes
BioWork is intended for high
school graduates, for those in
manufacturing industries who have
lost their jobs, and for those who
would like to start a new career.
Continuing Education Units (CEUs)
are awarded for this course.
Contact 
biowork
Search
128-hour
non-credit
certificate
course
bioworkinfo.waketech.edu
Class Format Options
• Day and evening formats:
11 weeks, three 4-hour classes/week
• Hybrid distance format:
15 weeks of online lecture + evening
labs on campus
• Hybrid distance format:
13 weeks of online lecture + a week of
lab on campus
CONTACT
For class schedules, location,
fees, and to register go to
workforce.waketech.edu
or contact the
Program Coordinators:
Jane Aswell 
919-335-1037
mjaswell@waketech.edu
BioNetwork Capstone Center 
919-515-0232
workforce.waketech.edu | 11
Building and Construction
Explore a career in the building and construction industry,
enhance your skills, or start your own business.
For class schedules,
location, fees, and
to register:
Building and Construction
Certification Training
1
2
1. Go to
workforce.waketech.edu
2. Type class title in the
“Find a Class” search box
•Building Standard Inspection
•Electrical Contractors Exam Prep
•Electrical Standard Inspection
•Mechanical Standard Inspection
•NC Commercial Contractor’s Exam Prep
•NC Plumbing Contractor Exam Prep
Search
•Plumbing Standard Inspection
•Residential Contractor Exam Prep
or contact the
Program Coordinators,
listed on page 13.
Contact 
•Healthcare Facilities Manager
Contact 
•Apprenticeship Training: Electrical,
Welding, Plumbing, Pipefitting, HVAC
Sample list of building and
construction classes:
•A Career in Residential Maintenance
•Construction Management 101
•Residential Construction Estimation
•Understanding the National
Electrical Code
Contact 
•Introduction to Construction Trades
(NCCER Certification)
Contact 
•Apartment Maintenance
Technicians Training
•Broadband Telecommunications Technician
•EPA Refrigerant Recovery/Recycling
Certification Exam Prep
•Introduction to Telecommunications, Fiber
Optic and Copper Based Systems
•OSHA 30-Hour Construction
Industry Training
Contact 
welding
Search
Welding Practical Course
Build stick welding skills that are
in high demand. Also investigate
employment opportunities.
In this course, you will learn:
•Shop safety
•Proper use of tools
•Appropriate machinery care
Contact 
12 | workforce.waketech.edu
Building and Construction
Electrical Wiring
This course is for students interested in
residential electrical wiring, offering the
knowledge and skills necessary for becoming an
electrician or following other career pathways in
the electrical trade. Contact 
Students will learn and practice:
•
•
•
•
•
•
•
•
•
•
The theory of electrical circuits
Ohm’s law
Alternating and direct currents
Series and parallel circuits
Use of electrical tools and equipment
Preventive maintenance and
troubleshooting
Electrical components and symbols
Distribution systems
Use of the NEC (National Electrical Code)
Electrical blueprint reading
Hands-on
instruction in a
lab equipped
to simulate real
conditions.
Also included will be an introductory review of the North Carolina Electrical
Contractor exam (Special Restricted Examination: Single Family Detached
Residential Dwelling (SP-SFD)).
CONTACT
For class schedules, location,
fees, and to register go to
workforce.waketech.edu
or contact the
Program Coordinators:
AMT
HVAC
Search
Search
Abo Obidah Abazid 
919-334-1613
aabazid@waketech.edu
Apartment Maintenance Technician
HVAC Heating & Air Conditioning
This course prepares students for entry-level
maintenance positions in the multifamily
and apartment housing industry.
This course is an introduction
to the theories and practical
fundamentals of HVAC
Michael Langer 
919-532-5526
mjlanger@waketech.edu
In this course you will learn through
lectures, demonstrations, and
hands-on labs to reinforce subject
matter. Contact 
Michael Moore 
919-335-1043
memoore1@waketech.edu
Successful completion of this course fulfills
one of the requirements for the Certificate
for Apartment Maintenance Technicians
(CAMT). Prerequisites: high school diploma
or equivalency certificate. Contact 
María Obregón 
919-532-5652
mlobregon@waketech.edu
The Apartment Maintenance class gave me the skills and tools I
need to perform my job well, and I learned how to be confident
and resourceful to provide quality service.
—Agustin Gonzalez
Certified Apartment Maintenance Technician graduate
workforce.waketech.edu | 13
Computer Technology
For class schedules,
location, fees, and to
register:
1
2
1. Go to
workforce.waketech.edu
2. Type class title in the
“Find a Class” search box
Recommended Courses for
Beginners
•Android Apps for Beginners
•Computer Basics for Windows
•Computer Careers Exploration
•Computer Keyboarding Level 1
•E-mail Etiquette and Legal Aspects
•Microsoft Excel Basics
Search
or contact the
Program Coordinators,
listed on page 15.
•Microsoft Word Basics
and Advanced
•Microsoft Office
Digital Media Certifications 
Accountants 
•QuickBooks™ Using Basic
Accounting Techniques
•QuickBooks™ Advanced: Tips
and Techniques
•QuickBooks™ Payroll Taxes and
Job Tracking
Microsoft Excel Advanced Track 
•Adobe Certified Associate (ACA)
Exam Prep
•Illustrator Exam Prep
•Microsoft Office
•InDesign Exam Prep
Multimedia & Design 
•Adobe Illustrator
•MS Excel Intermediate
•Adobe InDesign
•MS Excel Advanced
•Adobe Photoshop
•MS Excel Comprehensive
•Premiere Elements
•MS Excel PowerPivot
•Premiere Pro
•Adobe Photoshop Elements
Short-Term Classes 
Wake Tech provides technical training
through one and two-day classes.
•Adobe Acrobat
•Microsoft Access
•Microsoft Publisher
•Adobe Photoshop Lightroom
Social Media and more 
•Blogging with WordPress
•Facebook
Web Design and Development 
•Microsoft Office
•Adobe Dreamweaver
•Web Development
•Javascript
•Digital Photography
•jQuery/AJAX
•Database
•PHP/MySQL
•And more
•Web Graphics
•WordPress
•XHTML/CSS
14 | ncce.waketech.edu
Computer Technology
Computer Aided Design 
•AutoCAD
•AutoCAD 3D
•Pro/Engineer
•Revit
•Revit MEP
•SolidWorks
Database Design & Administration 
•Introduction to Oracle
•Oracle PL/SQL
•Oracle Database Administration
•Oracle Data Warehouse
•MySQL
Programming 
•C++
•C#
Computer Technology Certifications 
•Internet & Core Computing (IC3)
•Microsoft Office Specialist
Cisco Certification Prep
•CCENT (Cisco Certified Entry
Networking Technician)
•CCNA (Cisco Certified Network Associate)
•CCNA Security
CompTIA Partnership Certifications
•A+
•Healthcare IT Technician
•Linux+
•Network+
•Security+
•Strata IT Fundamentals
Computer Security
•Digital Forensic (Computer Forensic)
•Cybersecurity
•CISSP
•Objective C
SAS®
•SAS Base Programming Certification Prep
•SAS Advanced Programming
Certification Prep
•SAS Visual Analytic Introduction
•Perl
More Certifications
•iPhone Application Development
•JAVA
•Mobile Phone Apps
•SAS Programming
•Adobe
•AutoDesk AutoCAD exam prep
•Intuit QuickBooks Certified User
•Microsoft Technology Associate
CONTACT
For class schedules, location,
fees, and to register go to
workforce.waketech.edu
or contact the
Program Coordinators:
Latisha Alford ​
919-334-1505
ljalford@waketech.edu
Mohammed Hassan 
919-334-1619
myhassan@waketech.edu
Raymond Isler 
919-334-1620
reisler@waketech.edu
Betsy Knocklein 
919-334-1632
eaknocklein@waketech.edu
Ernestine Ledbetter ​
919-334-1623
edledbetter@waketech.edu
Healthcare/Medical Certifications
Certified Coding Specialist
(AAPC/CPC Exam Prep)
National Healthcareer
Search
Learn to accurately locate documentation in
the patient record to support coding and
billing process and assign codes for diagnoses
and procedures. Gain skills to coach providers
on best documentation practices. Contact 
Certified Medical Reimbursement
Specialist (CMRS)
Certified Billing Specialist (NHA CBCS
and AMBA/CMRS Exam Prep)
National Healthcareer
Search
Certified Medical Administrative
Assistant (CMAA)
National Healthcareer
Search
Learn how to submit claims for
reimbursement based on payer policies
and procedures and how to monitor and
manage revenue (AR). Contact 
The Certified Medical Administrative
Assistant (CMAA) will perform routine
administrative tasks to help keep the
physicians’ offices and clinics running
efficiently. Contact 
Certified Pharmacy Technician
(ExCPT)
Electronic Health Record
Specialist
CMRS
ExCPT
Search
Search
EHRS
Search
This hybrid-format review course will
help you assimilate all that you have
learned about medical office operations
in preparation for the Certified Medical
Reimbursement Specialist (CMRS)
exam, accredited and sponsored by the
American Medical Billers Association.
Contact 
From pharmacy mathematics to customer
services, this course will prepare students
to become Certified Pharmacy Technicians
in a retail pharmacy environment.
Contact 
This online course provides practical
training in scheduling patients, tracking
patient activity, ordering tests, charting
patient vitals, and documenting office
visits. It also offers a review of the history
and standards of medical record-keeping.
Contact 
Certified EKG/ECG
Technician (CET)
Clinical Research
Certificate Program
Certified Professional
Medical Auditor (CPMA)
EKG
Clinical Research
CPMA
Search
Search
Search
This course prepares you to become a
certified EKG technician, according to the
requirements of the National Healthcareer
Association (NHA). Contact 
16 | cehealth.waketech.edu
Gain a broad overview of key
competencies necessary to understand
today’s clinical trial environment and its
processes, including site management
logistics and data collection. Contact 
For anyone preparing for a career in medical
auditing. The course covers principles of
medical auditing, critical regulations, CIAs,
medical record documentation, and chart
abstraction. Contact 
Healthcare/Medical Certifications
Nurse Aide I (CNA)
For class schedules,
location, fees, and
to register:
Acquire basic nursing skills needed in a
healthcare setting.
Upon completion, you will be able to
demonstrate skills necessary to become
a nursing assistant, and are eligible for
listing as a Nurse Aide I with the NC
Nurse Aide Registry.
1
2
1. Go to
workforce.waketech.edu
2. Type class title in the
“Find a Class” search box
Additional classes offered to current
Nurse Aides:
Search
• Nurse Aide I Refresher
• Nurse Aide II
nurse
Search
Contact 
medication aide
Search
ICD-10 Training
Medication Aide
Translate your knowledge of ICD-9-CM
coding to the new code set. You'll engage in
learning modules with interactive exercises
that will provide hands-on experience as you
transition to ICD-10-CM. Contact 
Prepare to assume the role and responsibilities
of a Medication Aide, administering
medications in a variety of health care settings.
Medication Aides are not licensed, but
graduates of the course can take competency
testing and become listed as a Medication
Aide in the State of North Carolina. Contact 
Medical Front Office Assistant
Learn how to input and record data and use
Medisoft to bill patients, file claims, print
reports, and schedule appointments as well
as perform tasks to simulate the role of a
medical biller. Contact 
Search
Certificate in Aging Studies
Search
Medical Assisting‑Review Course
Refresh your knowledge of the general,
administrative, and clinical components of
medical assisting. This course will help you
prepare for the National Certification Exams
(RMA & CMA-AAMA). Contact 
Find
abo out
CPR ut our
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21.
CONTACT
For class schedules, location,
fees, and to register go to
workforce.waketech.edu
or contact the
Program Coordinators:
Jean Brown ​
919-747-0109
jdbrown@waketech.edu
aging
medical assisting
or contact the
Program Coordinators,
listed on this page.
This certificate is ideal for those employed
at nursing homes, assisted living facilities,
mental health facilities, and others who
interact with older consumers. Certificate
entails two required courses and one
elective. Contact 
Michael Langer 
919-532-5526
mjlanger@waketech.edu
Nurse Aide Info Hotline 
919-747-0120
nurseaide@waketech.edu
nurseaide.waketech.edu
Tara Waters 
919-532-5572
tlwaters@waketech.edu
workforce.waketech.edu | 17
Service Industry/Hospitality
Hospitality Hotel and Restaurant Training
ServSafe™ Certification
Certify your knowledge of the principles of safety and
sanitation in the food service indu stry.
Effective September, 2012, the NC Rules Governing
the Sanitation of Food Services Establishments (15A
NCAC 18 A.2600) require Managers, Operators, and
any Person in Charge to be ServSafe™ certified.*
Additionally, a certified food manager must be present
during all hours of operation. Operators will have until
January 1, 2014 to comply with this rule.
*Source: www.servsafe.com regulatory information for the
North Carolina jurisdiction.
Hospitality Hotel and
Restaurant Certification
Bartending
(Formerly known as START Hospitality)
Train for hospitality positions in
the rooms and food and beverage
division of a lodging business.
Learn front office operations,
reservations, housekeeping, bell
services, restaurant service, banquet
set up, and guest services, as well
as professionalism and career
exploration. Contact 
Guest Room Attendant
Certification
Receive training in all aspects including
laundry attendant, public space cleaning,
housemen duties, professionalism and
teamwork. Contact 
Class emphasizes:
▪ Food handling practices
▪ Hazard Analysis Critical Control Point (HACCP)
system for assuring food safety
®
▪ Personal hygiene habits
ServSafe Certification
▪ Safety regulations
Receive a thorough grounding in
ABC law and alcohol awareness and
responsibility. Get hands-on instruction
in bar setup and learn a variety of drink
recipes. Prepare for employment in a
field that’s always in demand. Contact 
TIPS
(Training for Intervention Procedures)
A dynamic, skills-based program
designed to prevent intoxication, drunk
driving, and underage drinking by training
servers, sellers, and consumers of alcohol.
Contact 
Software Training
Hospitality Point of Sale (Micros E7
and/or RES systems)
Learn software options for front-of-house
management, back-office applications,
customer service, and restaurant and
enterprise operations This class can also be
customized for your business and taught
on location. Contact 
Certify your knowledge of the
principles of safety and sanitation
in the food service industry. Learn
about food handling practices,
Hazard Analysis Critical Control Point
(HACCP) system for assuring food
safety, personal hygiene habits, and
safety regulations. Classes also taught
in Spanish and Chinese. Contact 
Basic Culinary 101 for Entry
Level Employment
Prepare for entry-level positions
in the culinary field. Gain an
understanding of food production
basics, receive ServSafe® training,
and prepare for employment
in hotels, restaurants, catering
companies, health facilities, and
more. Contact 
Whenever we have an open position, our first call is to Wake Tech to see if they have
a Hospitality Certificate graduate available to fill that position for us.
—Michael Martino, General Manager, Sheraton Imperial Hotel
Commercial Food Equipment Service Training
Learn the fundamentals of troubleshooting and
repairing commercial food
equipment.
• Study theories and
principles of electricity,
gas, and steam as related
to commercial food
equipment.
• Explore equipment used
by repair technicians.
Contact 
Certified Pool Operator
Become certified
by the National
Swimming Pool
Foundation®.
Earn your CPO®
certification,
demonstrating your
ability to service and
maintain swimming
pools and spas.
Contact 
18 | workforce.waketech.edu
Service Industry/Hospitality
Craft Beer Brewing
Train to work in local breweries or start your
own beer brewing business.
The course will involve hands-on training
at various Wake County breweries and will
explore:
beer
Search
• Fermentation
• Cellar operations
• Instruments
• Malting
• Hops
• Clarification
• Racking room operations
• Bottle shop operations, and more
Contact 
For class schedules,
location, fees, and
to register:
1
2
1. Go to
workforce.waketech.edu
2. Type class title in the
“Find a Class” search box
Search
or contact the
Program Coordinators,
listed on this page.
Personal Trainer Certification
animal care
Search
Pet Care Industry Training
Receive instruction and hands-on practice to gain
knowledge and develop skills to work in the pet
care industry. Discover opportunities available in
the industry or to start your own service business in
the growing field of pet care. Contact 
Gain the knowledge and
understanding necessary to prepare
for the ACE Personal Trainer
Certification. Learn the
ACE integrated Fitness
Training® (ACE IFYT®)
Model, a comprehensive
system for designing
individualized programs
based on each client’s
unique health, fitness,
and goals. Contact ​
CONTACT
For class schedules, location,
fees, and to register go to
workforce.waketech.edu
or contact the
Program Coordinators:
Courtney Boney ​
919-334-1612
crboney@waketech.edu
Frank Thurston Fields III ​
919-866-6103
ftfields@waketech.edu
notary
activity coordinator
Search
Search
Notary Public Education
Activity Coordinator for Long‑Term Care
Designed for those who wish to work as an
activity coordinator in a health care facility.
The NC Division of Facility Services requires
that activity coordinators complete training in
an approved course. Contact 
This course is mandatory for becoming a
Notary Public in North Carolina. Contact 
Electronic Notarization
Designed to instruct the existing N.C.
Notary Public in the new legislative
procedure required to perform electronic
notary acts. Contact 
Danielle Kroeger ​
919-335-1010
dlkroeger@waketech.edu
Sameer Pawa 
919-866-6158
sspawa@waketech.edu
Ben Wagoner 
919-532-5636
bwagoner@waketech.edu
Tara Waters 
919-532-5572
tlwaters@waketech.edu
workforce.waketech.edu | 19
Sustainability
For class schedules,
location, fees, and
to register:
Green Building and Sustainable Energy
Training & Certification Courses
1. Go to
workforce.waketech.edu
Wake Tech’s Eastern Wake Education
Center is a BPI Testing Center,
offering Building Performance Institute
Certifications
2. Type class title in the
“Find a Class” search box
Residential Building Analyst Class
and Field Exam
1
2
Search
or contact the
Program Coordinators,
listed on this page.
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CONTACT
For class schedules, location,
fees, and to register go to
workforce.waketech.edu
or contact the
Program Coordinator:
Britne Bucklew 
919-866-5727
bbucklew@waketech.edu
This introductory class covers the skills needed
to audit homes for energy consumption and
waste; detect harmful gas emissions from
heating sources; and make recommendations
for the safe operation of heating and cooling
systems and other applications. Contact 
Making Your Home Green:
An Affordable Investment
This class will show you how to make small changes
to your life that will promote a healthy home
environment and save you money. Contact 
Building Envelope Specialist Class
and Field Exam
Prepare to go beyond a traditional energy
audit and learn to perform comprehensive
whole-home assessments; prescribe
improvements to help tighten the building
envelope (shell); stop uncontrolled air
leakage; and optimize comfort, durability,
and HV/AC performance. Contact 
AFFILIATE
ORGANIZATION
®
Introduction to
Solar Photovoltaic Basics
Learn fundamentals of photovoltaic (PV)
technology, overall system design, sizing,
components, controls, power distribution
and storage, systems installation, safety, and
maintenance. Contact 
Solar Thermal Design and
Installation
Learn tools and techniques for evaluating sites,
performing measurements and calculations,
and specifying system components, as well as
OSHA safety codes. Contact 
20 | greentechnology.waketech.edu
Agri-Business and Sustainable
Farming for the Family
Learn the new, “green” technologies
suitable for agricultural applications and the
tax incentives and deductions associated
with green farming. Also learn about
tax planning, cooperative organizational
structure and business entities, and farmland
succession planning. Contact 
Public Safety
Professional Development
Training for Individuals in the
Public Safety Industry
• Courses for in-service Corrections and
Detention officers
• Training for full–time and volunteer Fire
and Rescue personnel
• General Instructor Training
• Wide variety of classes for Law
Enforcement agents including law
enforcement certificate programs.
Sample of classes are:
–– Combating Prescription
Drug Diversion
–– Developing and Using Informants
–– DWI Case Preparation
Emergency Medical Technician
(EMT)–Basic
This course is designed to meet the needs of
local emergency services agencies, healthcare
providers, and the public, with an emphasis
on emergency patient care in pre-hospital and
nontraditional settings. Contact 
ems.waketech.edu
Basic Law Enforcement Training (BLET)
Students will earn essential skills required for entrylevel employment as law enforcement officers.
Topics include criminal, juvenile, civil, motor
vehicle, and alcohol beverage laws; investigative,
patrol, custody, and court procedures; emergency
responses; and community relations. Contact 
blet.waketech.edu
–– Gang Encounters
CPR Courses
–– Officer Survival
Obtain American Heart Association training
in: Healthcare Provider, Heart Saver CPR/AED
(Cardiopulmonary Resuscitation/Automated
External Defibrillator), PALS (Pediatric
Advanced Life Support), ACLS (Advanced
Cardiovascular Life Support), and Heart Saver
CPR/AED/First Aid. Contact 
–– Radar Operator Certification Training
Contact 
We are proud to be
recognized as a CALEA®
Accredited Training
Academy. CALEA®
Accreditation strengthens
our academy’s accountability
through a continuum of
standards that clearly define
authority, performance, and
responsibilities.
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Caro lege in ity
CAL lina to North
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for a accre ld the
Train Public ditation
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Aca afety
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CONTACT
To Register
These courses have special
registration requirements. To
learn how to register contact
the Program Coordinators:
Jon Gregory ​
919-866-6104
jwgregory@waketech.edu
Telecommunications Certificate
Detention Officer Certification Training
This program offers students the opportunity
to select from one of three tracks of
certification. Tracks include:
The NC Sheriff’s Training Commission
mandated 172-hour course takes
approximately 5 weeks to complete and
concludes with a comprehensive written exam.
Upon successful completion of the course, you
will be eligible to be certified as a detention
officer in North Carolina. Contact 
• Sheriff’s Telecommunications
• 911 Emergency Telecommunicator
• Service Dispatch
Contact 
Bart Lineback 
919-747-0143
wblineback@waketech.edu
Tara Overton 
919-866-5399
tgoverton@waketech.edu
Jeff Robinson 
919-866-6139
jbrobinson@waketech.edu
publicsafety.waketech.edu | 21
Online Courses and Certifications
For class schedules,
location, fees, and
to register:
1
2
1. Go to
workforce.waketech.edu
2. Type class title in the
“Find a Class” search box
Search
or contact the
Program Coordinator,
listed on this page.
Top 10 Ed2Go short-term courses:
•Basic CompTIA A+ Certification Prep
•Intermediate CompTIA A+ Certification Prep
•Advanced CompTIA A+ Certification Prep
•Creating WordPress Websites
•A to Z Grant Writing
•Accounting Fundamentals
•Speed Spanish
•Introduction to QuickBooks 2014
•Introduction to SQL
•Beginning Writer's Workshop
Hundreds of Ed2Go courses offered each semester.
Online Career Training Programs and Resources
(These programs are longer and more in-depth)
• Certified Bookkeeper
• Certified Global Business Professional
• Certified Indoor Environmentalist
• Certified Mediator
• Certified Residential Interior Designer
• LSAT Exam Prep
• Optician Certification Training
Contact 
CONTACT
For class schedules, location,
fees, and to register go to
workforce.waketech.edu
or contact the
Program Coordinator:
Roslyn Bethea 
919-532-5581
rybethea@waketech.edu
Lillian Heaton 
919-532-5812
ldheaton@waketech.edu
22 | ceonline.waketech.edu
• Certificate in Success Skills in the Workplace
• Certificate in Customer
Satisfaction Management
• Certificate in Quality
Improvement Management
• Certificate in General Management
• Certificate for the Administrative Assistant
• Certificate in Manufacturing Management
• Certificate in Sales and
Marketing Management
• Certificate in Human
Resources Management
• Certificate in Finance and
Accounting Management
• Certificate in Strategic Leadership
• Certificate in Business
Communications Management
• Certificate in Supervision
Contact 
• Health Information Technology
• Medical Transcription Editor
• Pharmacy Technician
• Healthcare Administration and
EHR Office Professional
• Professional Medical Billing and Coding
Contact 
Extensive catalog of certification prep
courses for technical and computer
programs offered through our online
partner AlphaSPROUT.
Contact 
A wide array of training for programs related
to IT, Microsoft, Cloud Computing, Web
Design, Programming, and much more.
Contact 
Offering an extensive catalog of certification
and training courses in healthcare, finance,
education, legal, industrial trades, and more.
Contact 
Teaching and Education
For class schedules,
location, fees, and
to register:
Training Classes for
Teacher CEU credit:
1
2
• Enhancing Language Development
in Childhood
1. Go to
workforce.waketech.edu
• Teaching Students with Autism
2. Type class title in the
“Find a Class” search box
• Differentiated Instruction is
the Classroom
• Creating K-12 Learning Material
Search
• Survival Kit for New Teachers
• Spanish in the Classroom
Contact 
Substitute Effective
Teacher Training
Non-certified, substitute teachers can
increase their daily pay in Wake County!
ESL Teaching Certificate
Learn adult ESL instruction techniques
and principles from the professionals.
• Nine core courses cover the
basics, including: principles of
adult ESL instruction, second
language acquisition theory, and
intercultural competency
• A 36-hour teaching practicum
allows students to work alongside
a veteran instructor in one of
Wake Tech’s adult ESL classrooms
• Experience in teaching is not
required
Contact 
or contact the
Program Coordinators,
listed on this page.
This 20-hour course helps participants
develop instructional preparation, time
management, presentation skills and
discipline strategies—and become familiar
with NC school laws and administrative
expectations. Contact 
Informative Courses
• Critical Skills for College Students
on the Autism Spectrum
• Everything you Need to Know
About Law School
CONTACT
Contact 
Exam Preparation Courses
• GRE/GMAT Exam Preparation/ Math 
• GRE/GMAT Exam Preparation/ Verbal
and Analytical 
Contact 
eslcertificate.waketech.edu
• Better Scores in TOEFL®:
Speaking & Writing
• The next Generation TOEFL® exam prep
• The Road to TOEFL iBT® exam prep
Contact  
Enrich your general knowledge!
We offer courses in:
Communication | Languages
Writing | and more!
Go to page 32
For class schedules, location,
fees, and to register go to
workforce.waketech.edu
or contact the
Program Coordinators:
Susan Ballard 
919-334-1536
seballard@waketech.edu
Roslyn Bethea 
919-532-5581
rybethea@waketech.edu
Paul Jenkins 
919-532-5557
pfjenkins@waketech.edu
Michael Langer 
919-532-5526
mjlanger@waketech.edu
Tara Waters 
919-532-5572
tlwaters@waketech.edu
workforce.waketech.edu | 23
Skills Training for Job Seekers
• Explore careers
• Nail the interview
• Jump-start your job search
• Link-in to technology
• Get an edge on
the competition
• Discover income opportunities
• Earn a National Career Readiness
Certificate
Fee-waived
for individuals who
are unemployed,
“underemployed,” or
are facing a layoff.
For a complete list of Skills Training classes
or to reserve a seat go to:
hrd.waketech.edu | 919-532-5696
National Career Readiness
Certificate (CRC)
Wake Tech offers the National Career
Readiness Certificate (CRC) which
confirms an individual’s workplace
competency skills in three core areas:
•Applied Mathematics
•Locating Information
•Reading Information
Test results from assessments are used
to award certificates in four different
categories:
Platinum, Gold, Silver, and Bronze
For more information about
HRD’s CRC Preparation Classes
and WorkKeys® Assessments,
visit our websites:
CRC Preparation Class:
crc.waketech.edu
CRC test:
crctest.waketech.edu
Build Your Business
Small Business Seminars
Entrepreneurship Initiatives
Professional Business Skills
Apprenticeships
Advanced Manufacturing
Industry-Tailored Training Programs
Bravo, Wake Tech­— for offering a class of relevant techniques
sought by companies in the current job market!
—Bill W.
a Project Management student
Small Business Center
Short-term training seminars for busy entrepreneurs:
• How to Start a Business
• How to Write a Business Plan
• Marketing Your Business
• Financing Your Business
• How to Find Your Customers
• Business Taxes
• Basics of Bookkeeping
Counseling
We offer free, one-on-one, confidential counseling to answer questions about your existing
small business or startup venture idea.
Resource Center
Check out our free Business Resource Center, located at Wake Tech’s Western Wake Campus,
where you will find tools to help you run your business better. Take advantage of free access
to computers and the Internet, examples of business plans, business reference materials, howto books and videos.
CONTACT
For class schedules, location,
and to register go to
sbc.waketech.edu
or contact the
Program Coordinator:
Theresa Peaden
919-335-1007
trpeaden@waketech.edu
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W AKE T ECHNICAL C OMMUNITY C OLLEGE
sbc.waketech.edu
Western Wake Campus
3434 Kildaire Farm Road Cary, NC
The Small Business Center seminars have been most helpful
to me in gaining confidence and knowledge of becoming a
business owner! I am more excited than ever before in making
this dream/goal a reality.
—Rhonda Boyke
Small Business Seminar attendee, and Planning the Entrepreneurial Venture student
26 | sbc.waketech.edu
Entrepreneurship Initiatives
Pr
Entr omoting
ep
and reneursh
Inno
vatio ip
n
Crea with
tive
Prog
rams
.
Wake Tech partnered with Wells Fargo to create the Center for Entrepreneurship,
a virtual center that develops and promotes leading-edge entrepreneurial support
programs to nurture innovative ideas for small business startup and growth.
entrepreneurship.waketech.edu
Courses and Programs
Training
and support
for new
and existing
entrepreneurs!
• Planning the Entrepreneurial Venture (PEV)
Develop a comprehensive business plan that can chart the path to business success and
sustainability, help secure funding and serve as a roadmap to your goals. Work at your
own pace in this blended learning course of online content and classroom meetings as you
assess your entrepreneurial aptitude, evaluate the feasibility of your business venture, and
develop a strategy for your business. After you complete the course, you can continue to
fine tune it with a full six months of access to the online course material.
• Entrepreneurship for Transitioning Warriors
Military professionals bring amazing advantages to the business startup process. This
special business planning course is optimized for veterans through the use of military
terminology, integration of business programs and veterans benefits, and exclusive use of
veterans as guest speakers.
• New Technology Forums and Classes
Social media and new technology have changed the landscape for small and big business
alike. Our forums and classes provide strategic, tactical and hands-on exposure to the
newest technologies that can help start and grow businesses.
Entrepreneur Speaker Series
Let serial and successful entrepreneurs, thought leaders, and technology and process
innovators increase your personal knowledge base on today's new, fast-paced business
culture. Attend formal large group lectures and intimate roundtables. Speaker series
events will be held throughout the year at various locations in Wake County.
s!
p
i
h
ars
l
o
Sch
Thanks to support from Wells Fargo, we can
offer scholarships for qualified Center for
Entrepreneurship students.
CONTACT
For class schedules, location,
fees, and to register go to
entrepreneurship.waketech.edu
or contact the
Program Coordinator:
Katie Gailes
919-335-1004
kagailes@waketech.edu
entrepreneurship.waketech.edu | 27
Professional Business Skills
For class schedules,
location, fees, and
to register:
1
2
1. Go to
workforce.waketech.edu
2. Type class title in the
“Find a Class” search box
Search
or contact the
Program Coordinators,
listed on this page.
Lean Six Sigma Green Belt
Certification Training
Project Management Programs
(These classes can be taken for PDU Credits)
• PMP® Certification Exam Prep
• Agile Project Management
• Project Management Professional Exam Cram
• Project Management: Effective Communication
• Project Management: Managing Effectively
• Project Management: Real World
• CAPM® candidates may also take the PMP®
exam preparation class to prepare for the
CAPM® exam
Contact 
A combination of two organizational
quality-improvement methodologies:
Lean and Six Sigma. Contact 
Bookkeeping Certification
Prepare to take the national Certified
Bookkeeper (CB®) exam.
Find blic
u
ry P n
a
t
o
N
es o
s
r
u
.
co
e 19
g
a
p
Who can benefit:
• Accountants and bookkeepers
who use QuickBooks™
• Small business owners
• Administrators and Executives
• Office managers
Scrum Master Certification Training/
Agile Overview
Contact 
Learn tips for applying Scrum, the
rapidly-growing agile framework, to work
effectively on your projects.
Qualify to earn the globally recognized
Scrumstudy Scrum Master Certification.
Contact 
CONTACT
For class schedules, location,
fees, and to register go to
workforce.waketech.edu
or contact the
Program Coordinator:
Business & Workplace Training
• Bank Teller Training
• Customer Service Training
• Lean Six Sigma Yellow Belt Training
Betsy Knocklein 
919-334-1632
eaknocklein@waketech.edu
• Small Business Management Strategies
Danielle Kroeger 
919-335-1010
dlkroeger@waketech.edu
• Professional Administrative Assistant
Tara Waters 
919-532-5572
tlwaters@waketech.edu
Contact 
Contact 
• Business Etiquette Training
• Explore the World of a Travel Professional
• Special Event Planning
• Wedding Consulting
28 | bic.waketech.edu
Contact 
Get training
for entry-level
positions or for
entrepreneurial
ventures
Apprenticeships | Advanced Manufacturing
Apprenticeship Programs
If this is your idea of
an apprenticeship…
Welcome to the 21st century! Wake Tech can
customize a
program to train a
new generation of
skilled professionals
at your company.
CONTACT
There are over 1,000 apprenticeable occupations in industries including:
•Advanced Manufacturing
•Healthcare
•Information Technology
Contact 
For more information on
Apprenticeship Programs
contact the
Program Coordinator:
Michael Moore 
919-335-1043
memoore1@waketech.edu
t
ted a
Loca ew
our n ne
li
Belt Center
ation
Educ
Advanced Manufacturing Center
Our 3,000-square-foot, one-stop shop serves the training needs of Wake County businesses,
industries, and individuals preparing for high-demand careers by offering a full range of
industrial courses.
• Basic and Advanced Machining: Cutting-edge equipment, including a 3D printer,
prototyping machine, CNC router and vertical mill, laser alignment, and more.
• Automation Lab: Hands-on equipment for hydraulics, pneumatics, PLC,
mechanical, and electrical systems.
• Circuit Board Training: A partnership with Circuit Technology Inc. provides
equipment for soldering, crimping, schematics, and IPC Certification prep.
Contact 
CONTACT
For class schedules, location,
fees, and to register go to
workforce.waketech.edu
or contact the
Program Coordinator:
Bill Terrill 
919-335-1006
wlterrill@waketech.edu
workforce.waketech.edu | 29
Corporate Solutions
Wide array of topics:
• Agile Training (Certified Scrum Master
Workshop, Agile Testing, etc.)
your
s
e
Do
pany or
m
o
c
f
urse
b
m
i
re
ing?
train
• Business Analysis Training (Business
Analyst Fundamentals, Developing
Requirements with Use Cases, etc.)
• Business Competencies (Business
Writing, Time Management,
Presentation Skills, etc.)
Wake Tech is an
accredited institution of
higher learning, offering
high‑quality courses
that qualify for company
tuition assistance.
CONTACT
Corporate Solutions 
919-532-5813
corporatesolutions@waketech.edu
• Leadership and Management
(Strategic Planning, Performance
Evaluations, etc.)
• Process Improvement (Lean Six
Sigma, Project Management, etc.)
Contact 
We have an abundance of resources, and our competitive pricing makes
us ideal candidate for your employee training, skilled workshops, and staff
development programs.
corporatesolutions.waketech.edu | 919.532.5813
Customized Industry Training
d
siste
s
A
‑
State ing for
Train ss &
e
Busin stry
Indu
Wake Tech creates
customized programs for new
and expanding businesses in
North Carolina, that address a
spectrum of training needs.
• Computer Skills
• Company Specific
• Customer Service
CONTACT
To learn more about
eligibility guidelines
for state-assisted
training, contact:
• Information Technology
• Leadership and
Management
• Lean Six Sigma
• Project Management
Bernita Nichols 
919-335-1014
bmnichols@waketech.edu
30 | corporatesolutions.waketech.edu
Contact 
Providing valuable training
to companies and individuals!
Personal Interest
Communication | Languages
Consumer Education
Home and Garden
Creative Arts
Special Interest and Recreation
Plus 50 Ageless Learning
Summer Camps for Kids
My dream of becoming an author was very far from
reality, but this class showed me all the possibilities
into this journey. Taking this course was one of the best
choices I've made.
—Yereliny Gomez,
"How to Write, Publish, and Promote Your Book" student
Communication | Languages
For class schedules,
location, fees, and
to register:
1
2
1. Go to
workforce.waketech.edu
2. Type class title in the
“Find a Class” search box
Search
or contact the
Program Coordinators,
listed on this page.
Public Speaking
Spanish Certificate Programs
Contact 
Gain a well–rounded understanding of the
Spanish language, from culture and history to
conversation and grammar.
• Advanced Public Speaking
• Confidence in Public Speaking
• Public Speaking for Everyday Use
Writing
Contact 
• Fiction Writing for Beginners
• Freelance Writing for Beginners
• How to Write, Publish, and Promote
Your Book!
• Introduction to Grant Writing
• Introduction to Screenwriting
• Story Development and
Plotting for Screenwriters,
Fiction Writers, and Novelists
• Technical Writing as a Career
• The Business of Writing for Children
• Write Right for Work
Voice Over Training
Contact 
• Voice-Over Training for the Everyday
Professional—Intro, Intermediate,
and Advanced
World Language Programs
Contact 
Sample of world language classes:
CONTACT
For class schedules, location,
fees, and to register go to
continue.waketech.edu
or contact the
Program Coordinators:
Susan Ballard 
919-334-1536
seballard@waketech.edu
Courtney Boney
919-334-1612
crboney@waketech.edu
Michael Langer 
919-532-5526
mjlanger@waketech.edu
Tara Waters 
919-532-5572
tlwaters@waketech.edu
32 | continue.waketech.edu
• Arabic
• Russian
• Chinese
• Japanese
• Korean
• French
• German
• Italian
• Portuguese
•Spanish
- Command Spanish®
- Complete Spanish
- Spanish Conversation
& Grammar
•Improve English Skills
• Spanish for
the Workplace
––English for
Non-native Speakers
The adult Spanish Language Certificates are
designed for people looking to compete in the
world market or for personal enrichment.
This program can also benefit business and
industry leaders who interact with Spanish
speaking consumers and employees. Contact 
• Spanish Essentials Certificate
• Spanish Intermediate Certificate
Accent Reduction,
Beginner & Advanced
Develop the pronunciation patterns
of American English, focusing on
intonation practice, pitch change,
and honing troublesome vowel and
consonant sounds. Contact 
Beyond the Basics: Effective
Business Communication for
Non‑Native Speakers of English
Recommended for ESL graduates and
non-native speakers of English with
advanced English language skills.
Emphasis is on correct pronunciation
and idiomatic expressions with a goal
of improving personal and professional
communication. Contact 
––The Next Generation
TOEFL® and TOEFL iBT®
• Sign Language
Explore deaf culture and communication by
learning American Sign Language.
• Baby Sign Language
Sign language gives babies a way to talk
with parents before they learn to speak.
Contact 
Consumer Education
Marriage and Relationship:
Keys to Success
Getting married is just the first step! Learn how to
build a solid foundation for a healthy partnership
that will last far beyond “I do.” Contact 
Divorce – North Carolina Style
Boo Find
kke
Cou eping
on p rses
age
28.
Get a thorough explanation of NC divorce
laws and requirements in simple layman’s
terms. Emphasis is on proper filing
procedures for a simple divorce action in
NC without the assistance of an attorney.
Contact 
Financial Fitness: A Balanced Budget
Make the best use of reduced wages and
unemployment compensation in covering
living expenses. Learn techniques for
budgeting and an effective system for
managing cash. Contact 
How to Make Money When You
Don’t Have a Job
Learn proven methods for earning money
with just your computer and an Internet
connection. Explore how and where to
find freelance projects and bid on the jobs.
Contact 
Getting Paid to Shop
Serving as a “mystery shopper” can be
fun and lucrative. Discover how to find
companies offering mystery shopping
opportunities and determine which are
reputable, avoid scams, shop for food and
other services, and get paid through a
variety of companies. Contact 
CONTACT
For class schedules, location,
fees, and to register:
Personal Finance
Create and use a budget, borrow and
invest wisely, make intelligent decisions
about insurance, and plan for your
financial future. Learn the essentials of
household bookkeeping, record-keeping
requirements, taxes, and develop a
retirement savings plan. Contact 
Retirement Planning Today
This comprehensive course explains – in
straightforward language – time-tested
strategies to help you make informed
financial decisions. Whether your objective
is to build a nest egg, protect your assets,
or preserve your lifestyle throughout
retirement, this course can help you plan
your future with confidence. Contact 
Stocks, Bonds, and Investing: Oh My!
Learn about the fundamentals of investing,
including the stock markets, 401k plans,
and retirement, and address personal
financial issues that are often ignored, but
absolutely essential, to your success as an
investor. Contact 
1
2
1. Go to
workforce.waketech.edu
2. Type class title in the
“Find a Class” search box
Search
“Flip” It…A Look into Investing in
Today’s Real Estate Market
Examine real estate investment
opportunities, including personal
residences, rental properties, and “flips,”
and learn to determine which investments
are smart ones. Current homeowners will
learn to evaluate their homes, calculate
value, consider improvements to increase
value and marketability, and explore
financing options. Novice investors
will learn how to take advantage of a
depressed market for short and long-term
gains. The instructor will lead extensive
Q&A sessions, as well as site visits to
possible investment properties. Contact 
or contact the
Program Coordinators:
Roslyn Bethea 
919-532-5581
rybethea@waketech.edu
Career Development 
​
919-532-5696
hrdstudent@waketech.edu
Ben Wagoner 
919-532-5636
bwagoner@waketech.edu
Tara Waters 
919-532-5572
tlwaters@waketech.edu
continue.waketech.edu | 33
Home and Garden
Turn your creativity
into an entrepreneurial
opportunity.
Cooking Course Menu
• A Career in Cake Decorating
To learn how to start,
build, and grow your
business, go to pages
26 and 27.
• A Cook’s Tour of
European Cooking
• Bake Shop Fun
• Cooking Beyond the Basics
cooking
• Cooking Kids' Favorites: Simplified
and Unprocessed
Search
• Cooking with Summer's Bounty
• Cooking with Fall’s Harvest
• Fresh and Easy Cooking
Interested in a
Culinary Career?
Learn more about
Basic Culinary 101
for Entry Level
course on page 18.
• How to Start a
Food Truck Business
• Hurry for Curry: Basic
Indian Cooking
• Mediterranean Cooking
• The Food and Flavors of France
• The Food and Flavors of Italy
Contact 
CONTACT
For class schedules, location,
fees, and to register:
1
2
1. Go to
workforce.waketech.edu
2. Type class title in the “Find
a Class” search box
Sewing and Decorating
Search
• Interior Design
• Design an Outdoor Room
or contact the
Program Coordinators:
Pamela Little 
919-866-5805
pmlittle@waketech.edu
Courtney Boney
919-334-1612
crboney@waketech.edu
Tara Waters 
919-532-5572
tlwaters@waketech.edu
34 | continue.waketech.edu
• Do It Yourself Event Decor
Gardening
• Sewing: Beginning I
• Starting a Raised Bed
Vegetable Garden
• Residential Landscaping
for Beginners
• Sewing: Beginning II
Organizing
Contact 
• Community Gardening
• Intermediate Community Gardening
Contact 
• Start an Organizing Business
• Strategies for the
Professional Organizer
Contact 
Creative Arts
For class schedules,
location, fees, and
to register:
Drawing and Painting
• Expressions in Oils
• Fundamentals of Drawing
• Mat Cutting and Framing
1
2
1. Go to
workforce.waketech.edu
Contact 
2. Type class title in the
“Find a Class” search box
• Acrylic Painting
• Drawing for the Absolute Beginner
• Mixed Media Exploration
Contact 
Search
Digital Photography
Discover the world of photography!
Enhance your skills or start your own business.
or contact the
Program Coordinators,
listed on side bars
• Basic Digital Photography
• Real Estate Photography
• Taking Photography ‘on Location’
• The Use of Light in Digital Photography
• Digital Wedding Photography
• How to Start a Photography Business
Contact 
• Photoshop Elements for
Digital Photographers
• Digital Photography Introduction
Contact 
photo
Search
CONTACT
Che
c
onli k out t
h
ne c
Star
ours e
t yo
and
e
u
Cra r Own
fts B
Arts
usin
Con
ess.
tact

Crafts and Hobbies
• Introduction to Scrapbooking
• Advanced Scrapbooking Design
and Techniques
• Basic Floral Design
• Eco-Friendly Art & Jewelry
• Quilting – Beginner
Contact 
For class schedules, location,
fees, and to register go to
workforce.waketech.edu
or contact the
Program Coordinators:
Roslyn Bethea 
919-532-5581
rybethea@waketech.edu
Michael Langer 
919-532-5526
mjlanger@waketech.edu
​
Ernestine Ledbetter 
919-334-1623
edledbetter@waketech.edu
Tara Waters 
919-532-5572
tlwaters@waketech.edu
continue.waketech.edu | 35
Special Interest | Recreation
For class schedules,
location, fees, and
to register:
1
2
1. Go to
workforce.waketech.edu
2. Type class title in the
“Find a Class” search box
Search
or contact the
Program Coordinators,
listed on this page.
Dancing
Search
Dance Classes­—Beginner to Advanced
Explore different dance genres and build
techniques while having fun!
• Belly Dancing: Level I
Personal Interest
• Reading the Bible for All It's Worth
• The Harry Potter Effect to
Understand Society
• Introduction to Line Dancing
• Intermediate/Advanced Line Dancing
Contact 
Contact 
• North Carolina History and Culture
Contact 
Recreation
• Chess for Beginners
Contact 
Safe Driver & Safe Driving Part 2
CONTACT
For class schedules, location,
fees, and to register go to
workforce.waketech.edu
or contact the
Program Coordinators:
Students who take the courses Safe Driver and
Safe Driving Part Two can fulfill court-ordered
requirements for 8-hours of safe driving
instruction for those with violations or other
court-related issues. Contact 
Susan Ballard 
919-334-1536
seballard@waketech.edu
Courtney Boney 
919-334-1612
crboney@waketech.edu
Michael Langer 
919-532-5526
mjlanger@waketech.edu
Michael Moore 
919-335-1043
memoore1@waketech.edu
Tara Waters 
919-532-5572
tlwaters@waketech.edu
36 | continue.waketech.edu
Practical Wildlife Rehabilitation – Raptors
Beginning Guitar
Learn about rescue of eagles, owls, hawks, falcons,
and vultures. Discover how to administer basic
emergency care to stabilize rescues and perform
continuing care while the bird heals. This course
qualifies as experience towards a federal raptor
rehabilitation license. Contact 
Build skills for playing guitar as a hobby,
including hand positioning, tuning, grasping
a pick, reading tablature, fret board fingering,
basic chords, finger sliding, hammer ons, and
harmonics. Students provide their own guitar.
Contact 
Ageless Learning
Plus 50 classes are focused
on the interests of
adults age 50 and over,
but all are welcome!
Learn skills for
a new career, explore
interests, try your hand at
entrepreneurship, or plan
for life after retirement.
C
Dev areer
e
and lopme
inte perso nt
na
re
for st cour l
gr
se
indi oups o s
r
vidu
als.
Experience the joy of learning!
#itookaCLASS
Wake Tech
Workforce
Continuing
Education
plus50.waketech.edu
CONTACT
For class schedules, location,
fees, and to register go to
workforce.waketech.edu
or contact the
Program Coordinator:
Toinette Young 
919-532-5851
tmyoung@waketech.edu
plus50.waketech.edu | 37
Explore your Future!
ation
r
t
s
i
Reg ow
is n
!
N
OPE
Summer Camps for Rising 6th-12th graders
Video Game Design
• 2D Art for Video Games
• 3D Animation for Video Games
• 3D Video Game Graphics
• Level Design for Video Games
• Video Game Design
• Video Game Engine
Programming
Digital Media
• Creating Cool Websites
• Creating Movie Magic:
Special Effects 101
• Photoshopping
Biotechnology & Science
Computer Hardware
• Build a Computer
Engineering &
Mathematics
• Engineering Technology
• Math, The Common
Denominator
• Robotics
• S.T.E.M. Fun
Public Safety
Entrepreneurship
• Youth Entrepreneurship Camp
Communication
• “The Write Expression”
Writing Camp
• Viva la Vida Hispana: Live the
Hispanic Life
Wellness
• Fit 4 Life
• Team Sports Camp
• Crime Solvers In Action
• American Red Cross
Babysitting
• Cells at Work: Exploring the
Basics of Biotech
Lo
Early ok for
d
Late rop-off/
pic
in se k-up
le
cam ct
ps!
Wake Tech Summer Camps | 2015
Camps are geared toward rising 6th through 12th graders in Wake County
38
summercamps.waketech.edu
Strengthen Basic Skills
English as a Second Language
Adult Basic Education:
Learn to Read
Transitional Opportunities for
Post‑Secondary Success (ABE TOPS)
Build Academic Fundamentals
High School Credentials
I was nervous at first, but the instructors at Wake Tech start you at your level
—whatever it is— and help you improve from there.
Time commitment:
—Rahab Kamau,
Most volunteers
graduate of Wake Tech's ESL and High School Equivalency Preparation commit
programs
one to three
hours per week.
College and Career Readiness/ ABE TOPS
ABE TOPS
Adult Basic Education—Transitional Opportunities for Post-Secondary Success
ABE TOPS is designed for adult students who have an
intellectual disability or those who need continued support
in functional academics. It is ideal for students who want to
achieve a higher level of independence by focusing on the
academic, social, vocational, and life skills needed to fulfill
their goals.
Improve your Academics
Classes are aligned with adult education content
standards using contextualized teaching practices:
Reading | Writing | Math | Technology
Training for a Career
Career Focused classes are offered
through a partnership with Wake
Tech Workforce Continuing Education
and HRD. These pathways give
students the necessary skills to gain
competitive employment.
•Hospitality, Hotel and
Restaurant Certifications
•Housekeeping
•More career focused classes are
currently under development
WAVES
Wake Adults Volunteering
Educational Services
Volunteers needed to:
• Tutor students
• Encourage and
motivate students
Wake Tech’s volunteer program
offers adults from all walks of life
the opportunity to help others
realize their educational dreams.
• Enrich learning
environments
For more information:
ccr.waketech.edu
Click on volunteer link
919-334-1546 | 919-334-1528
40 | ccr.waketech.edu
To sign up for one of
our monthly information
sessions, please call:
919-334-1507
abetops.waketech.edu
College and Career Readiness/English as a Second Language
ESL
English as a Second Language
For non-English speaking adults living and
working in the United States who want to:
• Increase speaking, reading, writing, and
listening skills in English
• Enhance workplace skills, community
interaction, cultural enrichment
ult
d
A
e
e
Fr
ESL
s
Classe
• Build college and career readiness skills
For students with little or no English,
to students with high level English
skills—eligibility determined through
placement testing.
• Many locations in Wake County
• Morning, afternoon, and evening
classes
• Required attendance policy
Wake Tech Workforce Continuing
Education also offers:
• ESL Distance Education-ESL LAB
Classes meet once a week with a weekly assignment.
For more information: 919-334-1501
• Integrated Career Awareness
Classes for career exploration and job skill development.
For more information: 919-334-1567
• Workplace Bridge
Classes for advanced students to develop vocabulary and
workplace skills.
For more information: 919-334-1509
Registration information:
esl.waketech.edu
Citizenship Preparation
•For intermediate level ESL
students and higher who are
reading below a 9th grade
level—placement test provided
on site.
•Learn the Citizenship process
919-334-1501 | esldesk@waketech.edu
Additional Training:
•Accent Reduction Training
•Beyond the Basics: Effective Business
Communication for Non-Native Speakers
of English.
For more information, see page 32.
esl.waketech.edu | 41
College and Career Readiness/High School Equivalency Programs
Applicants 16 1/2 or 17 years old:
• Special paperwork required
• Must have withdrawn from
public school
High School Equivalency
Preparation (HSEP)
Adult High School (AHS)
(Formerly known as
GED® Program)
919-334-1500
Earn your official high school
diploma issued jointly by Wake
Tech and the Wake County
Public School System.
Online and seated classes are offered
at convenient locations
in Wake County.
919-334-1500
•Take computer-based courses
one at a time
•Work at your own pace
For adults who want to:
•Complete a high school credential
Requirements:
•Prepare for college
•Improve skills to enter advanced
training in career pathways
•Improve knowledge of reading,
writing, math, social studies,
and science
•Must submit high school
transcript to the AHS office
before enrolling
•Enrollment in this program is
contingent on TABE score of
567 or higher
•Eligible students cannot need
more than 8 credits to graduate
Adult Basic Education (ABE) is designed to assist individuals who need to
improve their skills in reading, writing, or mathematics.
Enroll in Adult Basic Education to:
• Improve skills for the workplace,
• Achieve personal goals, or
• Prepare for enrollment in one of the college’s
high school completion programs.
919-461-8408
You must meet at least one of the
following requirements:
•Have been an agricultural
worker (or a family member
of the worker) who worked
on a farm in the United States
for the minimum time period
required by the program
Or
•Have attended a public
school in the United States
and received Migrant
Educational Services
(Title 1 C) while enrolled
Or
•Have participated in a WIA
section 633 program
ABE helps you succeed!
All materials have been designed for adults.
High School Equivalency
Program (HEP)
No fees
or
charges!
Classes are offered on Wake Tech campuses, at the Beltline Education Center,
and at community sites throughout Wake County.
*Includes agriculture, ranching,
orchards, forestry, Christmas
trees, dairy, cannery, poultry,
or fish farms.
For more information go to:
ccr.waketech.edu
Earn your North Carolina High School Equivalency Diploma
Need help getting ready? Sign-up for FREE preparation classes.
For more information: 919-334 -1500 | hsep.waketech.edu
Ready to take the exam? 3 OPTIONS =1 diploma
For more information: 919-334 -1538 | sebarco@waketech.edu
OPTION 1
• Computer-based test
• 4 Subjects:
–– Language Arts - Combined Reading & Writing
–– Science
–– Social Studies
–– Mathematics
• Retake the test up to two times for free
OPTION 2
OPTION 3
• Computer or paper-based test
• 5 Subjects:
–– Reading
–– Writing
–– Science
–– Social Studies
–– Mathematics
• Retake the test up to two times for free
• Computer or paper-based test
• 5 Subjects:
–– Reading
–– Writing
–– Science
–– Social Studies
–– Mathematics
• Retake the test up to two times for free
Passing Score 150
Passing Score 15
Passing Score 500
HELP desk: 877-392-6433
HELP desk: 855-694-4738
HELP desk: 888-282-0589
myged.com
hiset.ets.org
TASCtest.com
Also offered in Spanish | Accommodations available | Must present valid government issued ID
(ID cannot be altered or broken)
hsep.waketech.edu | 43
Frequently
Did You
Asked
Know?
Questions
QQ. I want to sign up for a class, but it is
AA.
QQ.
AA.
not listed in the online schedule. How
do I register for it?
QQ. When can I register?
AA. Registration for Workforce Continuing Education
classes is ongoing throughout the year. If a
class appears in the online schedule, that means
space is still available and the class is open for
registration. Registrations are processed on a
first-come, first-served basis.
If you don’t see a specific class section in the
online schedule, that is because the class is
not accepting registrations at this time. The
class may be full, or may not be offered at
this time. Contact us for more information
about the class, and when it may be offered
again in the future.
I didn’t receive a confirmation email
when I registered for a class. How do I
update my contact information?
It is the student’s responsibility to update
any changes to contact information (email,
home address). Student information is not
automatically updated when a new course
registration is received. To make changes to
your student record, you must complete a
Student Permanent Records Change Form,
which can be downloaded from our website.
The forms should be signed and then sent to
the WCE Registrar’s Office.
QQ. I have an idea for a new class!
AA. We can create courses to meet the
expressed needs of the community. Do you
have a group of people interested in learning
a topic, but you don’t see the class offered
at this time? Contact us, and we’ll try to
help! ceregistrar@waketech.edu
44 | workforce.waketech.edu
Due to the minimum number of students
necessary for classes to be held, we encourage
you to sign up at least one week before the class
starts. Enrollments after the start date of the
class are not eligible for a full refund.
QQ. I am paying for someone else to take a
AA.
class. What do I need to do?
If you are paying for someone else, such as an
employer paying on behalf of an employee, you
will want to use Sponsorship Billing. Sponsorship
Billing ensures that refunds, if necessary, are
issued to the payer rather than to the student.
(Please note that you will not be able to register
online through Sponsorship Billing.)
If you are interested in setting up a sponsorship,
please contact the WCE Registrar’s Office at
919-334-1631. If not, you may continue with online
registration and any refund will be issued directly
to the student.
QQ.
AA.
Do I need a parking decal to park on campus?
Students taking any course that lasts longer
than one week at Main, Perry Health Sciences,
Public Safety, Western Wake, or Northern Wake
campuses must pay a $5 campus access fee each
semester for access to all campuses. Parking
decals, deck entry cards, and parking passes
(where applicable) are available on each campus
from the cashier or front desk.
Let's talk Policies
Workforce Continuing Education Policies
Registration for Workforce Continuing Education classes is ongoing throughout the year. If a class
appears in the online schedule that means the class is open for registration and space is available.
Visit ceregistration.waketech.edu to see the most up-to-date schedule of classes.
Wake Tech Workforce Continuing Education welcomes learners of all ages. However,
• Learners age 17 and under who are still enrolled in high school must have the written
permission of their high school principal, and may register on a space-available basis.
• Home-schooled students may register for classes with a notarized letter.
• To enroll in College and Career Readiness programming you must be officially withdrawn
from school to participate.
Please contact the Registrar’s office for more information.
Disability Support and Accommodations
For detailed information on documentation guidelines and DSS policies and procedures, visit:
disabilityservices.waketech.edu or call 919-866-5670 (TTY 779—0668).
Have questions?
We have answers about:
• Registration fees, locations, course content and requirements
• Class transfers, cancellations, withdrawals and refunds
• Student transcripts and permanent records
Contact the Workforce Continuing Education Registrar’s Office.
Workforce Continuing Education
Registrar’s Office
919-334-1631
ceregistrar@waketech.edu
CONTACT
For questions about policies,
forms, fees, registration,
student records inquiries, or
general information, contact:
Workforce Continuing
Education Registrar’s office
919-334-1631
ceregistrar@waketech.edu
workforce.waketech.edu | 45
How to Search and Register for Classes Online
1. Go to workforce.waketech.edu
←
2. In the “Find a Class” search box TYPE IN the course number or course title and click search
3. Select Your Course.
Click the box beside the course to add it to your “cart.” You may register for multiple classes at one time.
4. Complete the Checkout Process.
At the bottom of the screen, click Proceed to Checkout to be guided to my WebAdvisor, where
you will enter your contact information and pay for your course.
4 Easy Ways to Register for Classes
Fax
Online
Register
early to
secure
your seat!
Fax completed registration form
with credit card information
(Visa or MasterCard only) to
919-773-4788. By fax, payment can
be made by credit card only.
Go to:
ceregistration.waketech.edu
Mail
Mail registration form to:
Workforce Continuing Education Registration
Wake Technical Community College
9101 Fayetteville Rd.
Raleigh, NC 27603
In Person
Bring registration form and payment to
any Workforce Continuing Education
(WCE) office.
Wake Tech Campuses and Centers
(WCE classes also take place at various community sites throughout Wake County)
Beltline Education Center (BEC)
3200 Bush Street, Raleigh
919-334-1500
BioNetwork Capstone Center
850 Oval Drive, Raleigh
919-515-0232
Eastern Wake Education Center (EWEC)
519 Industrial Drive, Zebulon
919-866-5805
Perry Health Sciences Campus (PHSC)
2901 Holston Lane, Raleigh
919 747-0400
Main Campus (401S)
9101 Fayetteville Road, Raleigh 919-866-5800
Northern Wake Campus (401N)
6600 Louisburg Road, Raleigh
919-532-5502
Public Safety Education Campus (PSEC)
321 Chapanoke Road, Raleigh 919-866-6100
Western Wake Campus (WEST)
3434 Kildaire Farm Road, Cary
919-335-1000
Wake Tech's
Workforce Continuing Education
classes start at various times
throughout the year.
Register any time.
No need to wait!
Online registration
is
OPEN
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Explore our programs and sign up for open classes at
workforce.waketech.edu
Wake Technical Community College
Beltline Education Center
NEW LOCATION featuring enhanced capacities to serve
the workforce readiness needs of the community.
Advanced Manufacturing Center | College and Career Readiness | School of Cosmetology
Wake Tech Beltline Education Center | 3200 Bush Street | Raleigh