Code 1. Questions Define Market Segmentation. Explain different types of Market segments? 2. Define Product Planning. Explain various Product Line Polices and Strategies? 3. Discuss the Consumer Promotion Methods. 4D15 – BB0001 Answers Meaning and defintition: ( 2 marks ) Market segmentation consists of taking the total heterogeneous market for a product and dividing it into several submarkets or segments, each of which tends to be homogeneous in lull significant aspects. William J. Stanton The different types of segments are briefly as follows: ( 8 marks ) i. Territorial or geographic segmentation: We can divide India into two distinct regions - rural markets and urban markets. ii. Demographic segmentation: Customers are classified in homogeneous groups under demographic similarities like age, sex, educational level, incomes. iii. Socio-psychological segmentation: Different socio-classes have different spending behavior patterns. iv. Need-oriented segmentation: Here the segmentation is done on the basis of needs or benefits a group seeks from the goods. v. Volume segmentation: This involves segmenting of market judging the event of use such as heavy, medium, light users and those who do not use the product at all. vi. Qualitative segmentation: In this type of segmentation emphasis is placed on repeat purchases by the buyers. vii. Product segmentation: This is directed towards differences among the product that comprise markets. viii. Lifestyle segmentation: This emphasizes segmentation on the basis of the distinctive mode of living of segments involving questions regarding how they spend their time, the nature of their interests and the basic characteristics like stage in the life-cycle. Income education. Product Planning: ( 2 marks ) Johnson defines product planning. "Product planning determines the characteristics of products best meeting the consumer's numerous desires, characteristics that add stability to products and incorporates these characteristics into the finished product. Various product line policies and strategies: ( 8 marks ) 1. Product line contraction: It is a method by which either the number of product lines or-the depth of a product line to thinned out. It is also termed as 'simplification. 2. Product line expansion: It is just the opposite of the product line contraction and is referred to as diversification 3. Trading up and trading down: This gives increased profitability through additional sales volume got by changing certain features of the product and selling it to a new market. 4. Changing models or styles of the existing products: Continuous changes in fashion create a problem for the producer compelling him to assess in advance such changes. 5. Quality variations: In contrast to the above, under certain circumstances a manufacturer is forced to produce differing qualities of a particular product) 6. Product identification: The ultimate aim of producing a commodity is selling. 7. Test marketing: Test marketing reduces risks. Test marketing is a trial and error method to know what is likely to happen when a new product is introduced commercially. By this future difficulties and problems are removed. i Distribution on free samples ii Discount coupons iii Free gifts iv Reduction in price v Trade fairs and exhibitions vi Contest and competition vii Special prizes viii Cheap bargain ix Demonstration x Decoration and display at the shop Page 1 of 2 4. Explain any five concepts of Marketing. xi xii i ii iii. iv. v. vi. 4D15 – BB0001 Money back guarantee After-sale –service The exchange concept: The exchange of a product between the seller and the buyer in the central idea of The production concept: High production efficiency and wide distribution coverage would sell the product offered to the market (2 marks) The product concept: holds that consumer favours quality, performance, innovative features etc (2 marks) The selling concept: holds that customer, if left alone, would not buy enough of the company’s products The marketing concepts: It holds that the key to achieving its organizational goals consists of the company being more effective than competitors in creating, delivering and communicating customer value to its chosen target markets The societal marketing concept: holds that the organization’s task is to determine the needs, wants and interest of target market and do deliver the derived satisfactions more effectively and efficiently than competitors. Page 2 of 2