Medtech32 Australia
Version 9.1.4 Build 4071
Release Notes
This Release Notes document contains important information for all Medtech32 users.
Please ensure that they are circulated amongst all your staff.
We suggest these should be filed safely for future reference.
Level 2, 180 Albert Road, South Melbourne, Victoria 3205.
T 1800 148 165 F 03 9690 8010 E supportau@medtechglobal.com
W www.medtechglobal.com
Version 9.1.4 Build 4071 – Release Notes
Table of Contents
Introduction .............................................................................................................................. 3
Medtech32 Pre-requisites ........................................................................................................ 4
Medtech32 Server Installation ................................................................................................. 7
Resolved Items in this Release ..............................................................................................12
MediSecure Script Transmission errors for User Defined Drugs ..........................................12
Batching window – ‘Inactive’ and ‘Resubmit’ Rules .............................................................14
Unmatched Provider Results – Improved Visibility ..............................................................17
Scanning – Load from File...................................................................................................19
SMS Account Credentials for Multiple Locations .................................................................20
SMS Merge Fields for Providers and Location.....................................................................21
eRx Multi-Location Support .................................................................................................22
Norav ECG – File Name Format and Import Location Change ............................................23
Error Message while Opening Clinical Ease window ...........................................................24
Access Violation Error in Patient Verification window ..........................................................24
Access Violation/Dataset Error in Patient Inbox...................................................................25
Prescription ‘Unit’ Error Message ........................................................................................26
Consultation Screen - Radiology Outbox .............................................................................27
Enhancements ........................................................................................................................28
Staff Email Address field length increased ..........................................................................28
Column Sorting in Patient / Provider Inbox ..........................................................................28
Short Date Format ...............................................................................................................29
Send Patient Claim (SPC) ...................................................................................................30
Activate Send Patient Claims ........................................................................................30
Lodge Patient Claim ......................................................................................................30
Cancel Patient Claim .....................................................................................................31
Log File for Invoice ..............................................................................................................32
ManageMyHealth Issue Fixes .................................................................................................34
Login to ManageMyHealth...................................................................................................34
ManageMyHealth Patient Registration ................................................................................35
Technical Fixes .......................................................................................................................36
Access Violation Errors .......................................................................................................36
Focus issue in New Invoice and Patient Medication ............................................................36
Out of Memory Errors ..........................................................................................................36
Incorrect Field Length for Location ......................................................................................36
EIB Client Error during Auto Logoff .....................................................................................36
Copyright © Medtech Healthcare Pty Ltd
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Version 9.1.4 Build 4071 – Release Notes
INTRODUCTION
Medtech32 Version 9.1.4 Build 4071 is a Patch Release of Medtech32.
This document provides an overview on resolved issues, enhancements and changes to the
Medtech32 application to accommodate the Nehta and PCEHR utilities. Please refer to the
separate CDA Bridge Release Notes - MT32 V9.1.4 document for further updates and
changes to the Healthcare Identifiers (HI) Service and the Personally Controlled Electronic
Health Records (PCEHR).
IMPORTANT NOTE
RE: NEHTA ePIP PCEHR Requirements
In order to be eligible for the NEHTA ePIP (Practice Incentives Program eHealth Incentive),
practices should install Medtech32 Version 9.1.4 Build 4071 as soon as possible in order
to meet the PCEHR (Personally Controlled Electronic Health Records) requirements.
NOTE: Please ONLY run the Upgrade at a time when your site is not required to be up and
running in a short amount of time. It is recommended that you run the Upgrade afterhours or
on the weekend when you would have adequate time to complete the Upgrade.
NOTE: The amount of time required to run the Upgrade is dependent on the specification of
your server and the size of ALL databases.
IMPORTANT NOTE
WARNING: It is HIGHLY recommended to employ ONLY qualified system engineers when
performing ANY installation and upgrade. The consequences of ruining a database during
upgrade could possibly lead to data corruptions, and as a result – data loss and systems
downtime.
If in doubt, please consult with your qualified IT technician/service provider, or contact one of
the Medtech Channel Partners listed on our web site:
http://www.medtechglobal.com/aus/medtech-online-au/support-3.html
For further information on this release, or any other queries regarding Medtech32 Version
9.1.4 Build 4071, please contact the Medtech Helpdesk on 1800 148 165, or email
supportau@medtechglobal.com.
Copyright © Medtech Healthcare Pty Ltd
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Version 9.1.4 Build 4071 – Release Notes
MEDTECH32 PRE-REQUISITES
Please review the following pre-requisites and ensure they are met prior to running the
Medtech32 Version 9.1.4 Build 4071 Update:
1. Ensure the minimum version and build requirements are met.
IMPORTANT NOTE
Your practice MUST be on Medtech32 VERSION 9.1.3 BUILD 3992 to install this
Update. If you ARE NOT currently on this exact version and build, please DO NOT
continue and contact the Medtech Helpdesk for assistance.
Your current Medtech32 version can be checked by logging into Medtech32 and going to
Main Menu ► Help ► About Medtech32.
The following table will assist you in determining your upgrade path requirements if you are
not running on the required Medtech32 Version 9.1.3 Build 3992.
Current MT32 Version
Upgrade Path to Version 9.1.4 Build 4071
Version 9.0.0 Build 3794
Step 1: Download and Install Version 9.1.0 Build 3835
Step 2: Download and Install Version 9.1.1 Build 3893
Step 3: Download and Install Version 9.1.2 Build 3915
Step 4: Download and Install Version 9.1.3 Build 3992
Step 5: Download and Install Version 9.1.4 Build 4071
Version 9.1.0 Build 3835
Step 1: Download and Install Version 9.1.1 Build 3893
Step 2: Download and Install Version 9.1.2 Build 3915
Step 3: Download and Install Version 9.1.3 Build 3992
Step 4: Download and Install Version 9.1.4 Build 4071
Version 9.1.1 Build 3893
Step 1: Download and Install Version 9.1.2 Build 3915
Step 2: Download and Install Version 9.1.3 Build 3992
Step 3: Download and Install Version 9.1.4 Build 4071
Version 9.1.2 Build 3915
Step 1: Download and Install Version 9.1.3 Build 3992
Step 2: Download and Install Version 9.1.4 Build 4071
Version 9.1.3 Build 3992
Step 2: Download and Install Version 9.1.4 Build 4071
2. Ensure the person(s) who will be performing the upgrade has READ THROUGH this
release documentation provided on the Medtech32 website, including the Release Notes
and Technical Instructions.
3. Ensure you are always logged onto Windows with ADMINISTRATIVE RIGHTS when
performing ANY installation, update or maintenance tasks.
Copyright © Medtech Healthcare Pty Ltd
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Version 9.1.4 Build 4071 – Release Notes
4. "User Account Control" (UAC) MUST be DISABLED as a policy across ALL Server
and Client computers that are running on Windows Vista or Windows 7 or Windows
2008 or Windows 2008 R2.
5. To avoid unnecessary problems during installation, upgrade, or maintenance,
preferably you should ALWAYS log onto Windows in "Console Mode" – i.e. not
through Remote Desktop Connection, Terminal Services, or Citrix.
6. Ensure ALL Briefcasing Laptops with OUTSTANDING Briefcased data are
CHECKED-IN prior to running the update.
7. A SUCCESSFUL Database Maintenance must have been performed on ALL
databases.
8. Ensure you have a COMPLETE backup of the MT32 directory and ALL databases
located in the MT32\Data directory.
9. The amount of free hard disk space required to perform database backup and
maintenance on the Interbase Server should be at least THREE times the size of
ALL databases you will be working with.
10. Ensure ALL activities that require access to the databases have been STOPPED:
ALL Users have LOGGED OUT of Medtech32 – including remote users and idle
users in Terminal/Citrix sessions
ALL Services have been STOPPED – e.g. Medtech Services (for
ManageMyHealth SMS and Portal), Medtech Data Transfer Service (for RxSQL
Clinical Link), IIS Server (for Medtech Clinical Audit Tool), eRx Services,
MediSecure Services, etc.
ALL Applications have been STOPPED – e.g. Medtech CDA Bridge (for
NEHTA HI Service, SMD, PCEHR), eClinic SMSC Desktop, Pen Clinical Audit
Tool, other Custom/Third-party Applications and Reporting Utilities not supplied
by Medtech, etc.
ALL Scheduled Tasks have been STOPPED – e.g. Message Transfer Utility,
Auto Scan from Folder, NPS RADAR Update/Submit, etc.
ALL Backup/Maintenance Tasks have been STOPPED – e.g. Database File
Backup, Interbase Backup/Restore, Interbase Database Sweep, etc.
Copyright © Medtech Healthcare Pty Ltd
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Version 9.1.4 Build 4071 – Release Notes
IMPORTANT NOTE FOR BRIEFCASING
ALL Briefcasing laptops MUST ALWAYS be on the SAME MEDTECH32 VERSION AND
BUILD as the "Main" Medtech32 Server. Otherwise data corruptions, and thus data
loss, might occur during check-ins and check-outs.
You MUST install this Update separately on EACH Briefcasing laptop by following the same
instructions in the "Medtech32 Server Installation" section below.
IMPORTANT: Once you have SUCCESSFULLY updated the Briefcasing laptops to the
SAME version and build as the Main Medtech32 Server, you MUST then perform a
COMPLETE CHECK-OUT on EACH Briefcasing laptop.
IMPORTANT NOTE – BATCH PROCESSING
It is IMPORTANT to ensure that all your Medicare and DVA claims that are to be trasmitted
electronically have been completed, closed, and transmitted before you upgrade to this
latest Release Version.
Failure to do so may result in existing claims having to be reversed, and re-invoiced in the
new Medtech32 Version and this may impact on the financial workflow or your Practice.
Copyright © Medtech Healthcare Pty Ltd
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Version 9.1.4 Build 4071 – Release Notes
MEDTECH32 SERVER INSTALLATION
The Medtech32 Version 9.1.4 Build 4071 Update must be run on the Medtech32 Server
machine. The following procedures only need to be run ONCE for EACH practice (or once
per server if your practice has multiple servers).
NOTE: If you are uncertain which computer is the Medtech32 Server, please contact your IT
technician or the service provider who has performed the Medtech32 installation and/or
upgrade.
1. Please visit our website at www.medtechglobal.com.
2. Select Region: Australia from the Region dropdown list on the top right corner of the
screen.
The Australia Home Page will be displayed.
3. Select from the top menu, Medtech Online ► medtech32 ► Downloads. The
Australia Medtech32 Downloads page will be displayed.
Copyright © Medtech Healthcare Pty Ltd
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Version 9.1.4 Build 4071 – Release Notes
4. Here you will find the Version 9.1.4 Build 4071 Update.
5. Click on the Link Version 9.1.4 Build 4071 Update.
6. If the File Download Security Warning dialogue box appears, select the Run
option.
7. If the Open File Security Warning dialogue box appears, select the Run option.
8. The Update will then begin to run.
9. The Welcome screen will be displayed. .
Please READ THROUGH the onscreen instructions CAREFULLY and then click on
the Next button to continue.
Copyright © Medtech Healthcare Pty Ltd
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Version 9.1.4 Build 4071 – Release Notes
10. The Select Installation Folder screen will be displayed. The path of the current MT32
directory on the Medtech32 Server should be displayed under the Installation
Folder section.
If Medtech32 is installed on a different path, then click on the Browse button to
manually select the correct Installation Folder where Medtech32 is installed.
NOTE: If you are uncertain where Medtech32 is installed, please contact your IT
technician or service provider who has performed the Medtech32 installation and/or
upgrade.
Click on the Next button
utton to begin
beg the installation.
11. The installation progress screen will be displayed.
Copyright © Medtech Healthcare Pty
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Version 9.1.4 Build 4071 – Release Notes
12. During the upgrade process, the Database Structure Check utility will appear a few
times to upgrade the databases:
WARNING: DO NOT close the Database Structure Check utility when it is half-way
half
upgrading the databases – doing so could damage your databases.
WARNING: If you encounter ANY errors during Database Structure Check,
Check DO
NOT CONTINUE with the Upgrade. Please LOG the exact errors you have
encountered, and contact
tact Medtech
Med
Helpdesk for assistance.
13. The eRx Entity ID update screen will be displayed to notify that the eRx Entity ID is
applied for all Locations. Click on the OK button to continue the installation process
Note:: For further information on this new update screen, please refer to Page 22 of
this document - eRx Multi-Location
Multi
Support.
Copyright © Medtech Healthcare Pty
Pt Ltd
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Version 9.1.4 Build 4071 – Release Notes
14. Once the Medtech32 V9.1.4 upgrade has successfully completed, the following
screen will be displayed.
15. Click on the Finish button to exit the Update.
IMPORTANT NOTE FOR BRIEFCASING
If your Practice is using the Briefcasing option then you MUST Repeat Steps 1-15
above on EACH Briefcasing Laptop to successfully upgrade them to the same
Medtech32 Version and Build and the same Interbase Version as the Main
Medtech32 Server.
IMPORTANT:
Once the Medtech32 Versions are identical on the Main Medtech32 Server, and the
Briefcasing Laptop, you MUST then perform a COMPLETE CHECK-OUT on EACH
one of your Briefcasing Laptops.
Copyright © Medtech Healthcare Pty Ltd
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Version 9.1.4 Build 4071 – Release Notes
RESOLVED ITEMS IN THIS RELEASE
MediSecure Script Transmission errors for User Defined Drugs
In Medtech32 Version 9.1.3, the error message ‘Error
Error with XML request data’
data would
occasionally be displayed when transmitting scripts to MediSecure. This issue
issu had been
identified as only happening for those prescribed medications that were in the ‘User Defined
Drugs’ list.
1. Find and display an appropriate patient on the palette
2. Go to Module
Clinical
New Medication window.
New Prescription or press hotkey F10 to bring up the
3. Select an appropriate User Defined drugs from the Find Drug window by clicking
the Ellipsis button.
4. Enter the respective mandatory fields in the New Medication window and then click
on the OK button.
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Version 9.1.4 Build 4071 – Release Notes
5. The Consultation screen will open and display the selected Medication.
6. Click the Print the Selected Prescribed Medications icon to print and transmit the
Medication details through to MediSecure.
In Medtech32 Version 9.1.3,
9
it would be during this process of sending the Scripts to
MediSecure that the error message below would be displayed.
This issue has now been resolved
reso
in Medtech32 Version 9.1.4.. and this error will no longer
appear when sending Script information through to MediSecure.
Copyright © Medtech Healthcare Pty
Pt Ltd
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Version 9.1.4 Build 4071 – Release Notes
Batching window – ‘Inactive’ and ‘Resubmit’ Rules
In the earlier versions of Medtech32, it was possible to inactivate any partially/fully paid
Batch from within the Batching window (other than write-offs batches). It was also possible
for users to resubmit the partially/fully paid (or those with exception services and
vouchers) from within the Batching window.
The use of the ‘Inactive’ and ‘Resubmit’ options when processing partially paid Batches
had occasionally resulted in users having to resubmit or delete Batches unnecessarily in
order to try to assign payments to the correct vouchers. This resulted in some confusion on
which voucher payment ‘belonged’ to which Batch.
In Medtech32 Version 9.1.4, restrictions have been implemented in the Batching screen to
ensure that the following Inactive/Resubmit rules are followed, to support the electronic
Batch Payments process.
For partially or fully paid batches, the Inactive button will be greyed-out/disabled.
The Inactive button will be enabled only for unpaid batches
Copyright © Medtech Healthcare Pty Ltd
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Version 9.1.4 Build 4071 – Release Notes
The Resubmit button will be enabled only for those invoices that have an Exception
Service Report associated with them.
The Resubmit button will not be enabled for a Non-Exception Service
Copyright © Medtech Healthcare Pty Ltd
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Version 9.1.4 Build 4071 – Release Notes
The Resubmit button will be enabled only when all the line Services in the Voucher
have exceptions.
The Resubmit button will not be enabled if any of the line Services in a Voucher do
exceptions on them (have been paid by Medicare/DVA).
not have any exceptions
Copyright © Medtech Healthcare Pty
Pt Ltd
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Version 9.1.4 Build 4071 – Release Notes
Unmatched Provider Results – Improved Visibility
In the earlier versions of Medtech32, when a document/test
document
result from an external provider
was transmitted to the Medtech32 application via the Message Transfer utility, matching of
the Provider details was done using the following criteria:
1.
2.
3.
4.
Provider ID Number
Provider Name
Patients Default Provider
Login Provider
If any of the above criteria matched, the document/test
docume
result was stored in to the respective
Provider’s Inbox window; otherwise it was assigned to the Default Provider
rovider as specified in
the Location Settings (Setup
Location
Location Settings
Codes & Defaults tab).
In Medtech32 Version 9.1.4, there is a change to this functionality.
This change has been implemented to ensure that all documents/test results are visible to all
Providers and not just the Default Provider that has been specified in the Location Settings.
Whenever an external document/test
document
result reaches Medtech32 and it is not able to be
matched using the above criteria, the Provider Inbox icon will be highlighted in red and the
icon will blink as well -
.
Click on the blinking Provider Inbox icon to view the unmatched external
external provider documents
in the Provider Inbox window.
Copyright © Medtech Healthcare Pty
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Version 9.1.4 Build 4071 – Release Notes
Double-click the document/test result and select the respective provider from the Attention
dropdown list. The document/test result will be placed in to the respective Provider’s Inbox
window.
Note: It is also possible to assign the record to the correct Patients file via the Find button.
Or
From the Filter icon, select the new checkbox option ‘Unmatched Provider Inbox’
to view the unmatched external provider documents/test results.
Copyright © Medtech Healthcare Pty Ltd
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Version 9.1.4 Build 4071 – Release Notes
IMPORTANT NOTE
The provider inbox icon will return to its original display (not Red, or Blinking) when all the
unmatched documents have been either matched with the respective patient and Provider,
Provider
or they have been made inactive.
inactiv
Note:
A change has also been made in the label/name
abel/name of the checkbox option -
‘Unmatched records only’’ has now been renamed as ‘Unmatched
‘Unmatched patient records only’.
only
Version 9.1.3
Version 9.1.4
Scanning – Load from File
In the previous version of Medtech32 Version 9.1.3, the ability to select multiple image files
when using the ‘Load
Load from File’
File option in the Scanning (Module
Inbox
Scanning) had
been restricted to loading a single file only. The multiple file selections functionality had
been redirected to the ‘Load
Load from Folder’ option only.
However – due to overwhelming requests to reinstate this feature, the ‘Load
‘
from File’
option has reverted to its previous functionality, and users can now select multiple files using
the ‘Load from File’’ option from within the Scanning menu.
Copyright © Medtech Healthcare Pty
Pt Ltd
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Version 9.1.4 Build 4071 – Release Notes
SMS Account Credentials for Multiple Locations
In the earlier versions of Medtech32, the SMS Account credentials
redentials for each Location had
been unique in its Set up for the Practice’s Main Location only (Setup
Location
Location Settings
SMS tab).
This unique set up also caused a restriction in that the SMS Reminders was not able to be
used across multiple locations, as an error message would be displayed if another Location
SMS Setup had been detected.
This restriction has since been removed in this Release Version of Medtech32. Practices
can now use the same SMS Account Credentials across all their different Locations by
entering the SMS Setup in to each of the Locations setup.
Copyright © Medtech Healthcare Pty
Pt Ltd
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Version 9.1.4 Build 4071 – Release Notes
SMS Merge Fields for Providers and Location
In the earlier versions of Medtech32 there had been an issue with the ‘Provider’ and
‘Location’ Merge fields. These merge fields were displaying the logged in Provider and
Location details in the SMS text rather than the selected/specified Provider and Location
details from the Appointments/Queue/Recalls window.
This issue has now been resolved in Medtech32 Version 9.1.4; the following two new Merge
fields have been included in the Merge Symbol window under the filter “SMS Keywords
(SMS)”. These new merge fields will display the selected/specified Provider and Location
details from within the Appointments/Queue/Recalls windows:
Appointment Location (SMS_APP_LOCNAME) – to display the selected / specified
Location details
Appointment Provider (SMS_APP_PROVNAME) – to display the selected /
specified Provider details (Provider’s External Name)
Copyright © Medtech Healthcare Pty Ltd
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Version 9.1.4 Build 4071 – Release Notes
eRx Multi-Location Support
In the earlier versions of Medtech32, there was no option to provide unique eRx Entity ID’s
for staff members for multiple locations. This meant that all Providers sending Prescriptions
to the eRx Server were using their single eRx Entity for multiple locations.
Setup
Staff
Members
‘Provider’ tab
This issue has now been resolved in Medtech32 Version 9.1.4; the ‘eRx Entity ID’ in the
Codes and References section has been moved to the Provider Location Details section
in the Staff Settings window (Setup
Staff
Members
‘Provider’ tab).
The list of the Practice’s locations are already displayed in the Provider Location Details
section, and the new eRx Entity ID field allows for the entry of the unique eRx Entity IDs
per location.
Copyright © Medtech Healthcare Pty Ltd
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Version 9.1.4 Build 4071 – Release Notes
Norav ECG – File Name Format and Import Location Change
The Norav ECG device reads and output the patient’s results to a PDF and a Native file
format. These files are then retrieved from the output folder (path \Program
Files\PCECG\Data) by Medtech32. All Medtech32 users are able to access the ‘Native file’
format results from within Medtech32.
However, the more desirable PDF file view was only visible from the workstation that the
Norav ECG device is connected to. Recently, in the process of investigating how to make
both File Formats available to all users on the network, an issue had been identified in the
naming convention of the file names.
This issue has now been resolved in Medtech32 Version 9.1.4. The Norav ECG output files
will now be stored under a new path ‘\Program Files\PCECG\Data\MTRepository’ and the
file name ID will be more detailed. The naming convention of the files will follow the format
below to ensure accurate patient record association:
<Patient Surname><Patient Internal ID>_<Date>_<Time>.<File Format>
Note: To ensure that all users on the network are able to access the Norav ECG files from
different workstations, you will need to have upgraded to this Release Build as well as:
a. Set up a Shared Drive to save the Norav ECG Output Files to.
b. Set the Norav ECG Configuration Output folder to use that shared folder.
c. Map the Shared Drive on all workstations that wish to view the Norav ECG
files
d. Ensure all workstations have the PDF Adobe application installed.
Copyright © Medtech Healthcare Pty Ltd
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Version 9.1.4 Build 4071 – Release Notes
Error Message while Opening Clinical Ease window
There was an issue in Medtech32 Version 9.1.3, where an error
‘HASANNOTATION’ would display when opening the Clinical Ease window.
Module
Clinical
message
Clinical Ease or press Shift + F3
This issue has now been resolved in this Release and the Clinical Ease window will open
without the error above occurring.
Access Violation Error in Patient Verification window
In Medtech32 Version 9.1.3, an Access Violation error message came up when the Process
button in Patient Eligibility window was clicked for a second time during the Patient
Eligibility Verification process.
This issue has now been resolved in Medtech32 Version 9.1.4. The error message will not
display as once the Process button has been clicked, the Process button itself will become
disabled/greyed out.
Copyright © Medtech Healthcare Pty Ltd
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Version 9.1.4 Build 4071 – Release Notes
Access Violation/Dataset Error in Patient Inbox
In Medtech32 Version 9.1.3, an Access Violation or Dataset Not in Edit Mode error would
display when the Previous or the Next button was clicked from within the View Patient
Inbox window. These errors only occurred if the Patient Inbox window was closed at the
time.
Module
Inbox
View Patient Inbox
This issue has now been resolved in Medtech32 Version 9.1.4. It will not be possible to
close the Patient Inbox window if the View Patient Inbox screen is open. If an attempt is
made to do so, a warning message ‘You cannot close the Patient Inbox while a record is
being viewed’ will be displayed as shown below:
Copyright © Medtech Healthcare Pty Ltd
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Version 9.1.4 Build 4071 – Release Notes
Prescription ‘Unit’ Error Message
Mes
There was an issue in Medtech32 Version 9.1.3, where an error message would display
when the ‘Units’ field in the New Patient Medication window exceeded 64 characters, as
shown below:
This issue has now been resolved
reso
in Medtech32 Version 9.1.4. The Units field in the New
Patient Medication window has now been restricted to accept only 64 characters.
characters
Copyright © Medtech Healthcare Pty
Pt Ltd
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Version 9.1.4 Build 4071 – Release Notes
Consultation Screen - Radiology Outbox
In Medtech32 Version 9.1.3, an error message would display when accessing the
Radiology option through the Consultation window, as shown below:
This issue has now been resolved in Medtech32 Version 9.1.4.
9.1.4. The Radiology option will be
accessible via the Consultation window, without the error message above being displayed.
Copyright © Medtech Healthcare Pty
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Version 9.1.4 Build 4071 – Release Notes
ENHANCEMENTS
Staff Email Address field length increased
The length of the Email Address field in the Staff Settings window (Setup
Staff
Members
Staff Details tab) has now been increased from 32 to 64 to accommodate
longer email address details.
Column Sorting in Patient / Provider Inbox
The Column Sorting option has been introduced in both the Patient Inbox and Provider
Inbox screens (Module
Inbox
Patient Inbox / Provider Inbox) to help improve the view
by allowing the columns to be highlighted and clicked on to any preferred order.
Note: The Sort Order shown in the screenshot above is from the ‘Folder’ column.
Copyright © Medtech Healthcare Pty Ltd
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Version 9.1.4 Build 4071 – Release Notes
Short Date Format
In the earlier versions of Medtech32, the Date collected and Date requested columns in the
Provider Inbox and Patient Inbox appeared cluttered as shown below.
In Medtech32 Version 9.1.4, a new checkbox option ‘Short Date Format in Inbox’ has been
introduced in the Location Settings window (Setup
Location
Location Settings
Codes & Defaults tab), to offer users the option to view/hide the time stamp as required.
Select this option to hide the time stamp in the Provider and Patient Inbox window. The
new view is shown in the screenshot sample below.
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Version 9.1.4 Build 4071 – Release Notes
Send Patient Claim (SPC)
In the earlier versions of MT32, the Medicare JAVA component used for the Private claim
windows (Lodge Patient Claim and Cancel Patient Claim) was not releasing the RAM
memory consumed, which lead to Out of Memory issues.
In order to overcome this issue a new functionality Send Patient Claim (SPC) has been
introduced in Medtech32 Version 9.1.4. This functionality will allow the Lodge Patient Claim
and Cancel Patient Claim process to be run via a separate tool from the main Medtech
application. This ensures that the process will not impact on the main Medtech32
application with regards to any memory issues.
Activate Send Patient Claims
Once the MT32 Version 9.1.4 installation has been successfully completed, the new SPC
tool will be placed in the ‘\MT32\Bin\Tools\’ path.
A new parameter ‘HASSPC’ has also been included in the MT32.ini file. By default this
parameter will be disabled (i.e. the flag set to ‘N’). The SPC tool will be activated only when
this parameter is enabled (i.e. the flag set to ‘Y).
Follow the steps below to enable the parameter ‘HASSPC’ in the ‘MT32.ini’ file:
1. Go to MT32.ini file path (under the directory ‘\MT32\Bin’)
2. Open the MT32.ini file and enable the parameter HASSPC by setting the value to ‘Y’
as shown below:
[HICONLINE]
HASSPC=Y
3. Save and close the MT32.ini file.
Lodge Patient Claim
When processing an interactive Patient Claim (PCI) i.e. bring up the Lodge Patient Claim
window to send the claim, immediately after the patient has been invoiced - the SPC tool
will act as the Lodge Patient Claim window to minimize the amount of memory used.
Transmit the claim as per the usual process.
Follow the below steps to perform Patient Claim Interactive:
1. Find and display an appropriate patient on the palette.
2. Go to Module menu
Invoice window
Accounts
Copyright © Medtech Healthcare Pty Ltd
New Invoice or press F9 to bring up the
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Version 9.1.4 Build 4071 – Release Notes
3. Generate an Invoice in a usual way and ensure that the Payment Level is selected
as ‘Private’ and the checkbox option Send Patient Claim is selected.
4. Click on the OK button to save the invoice. The Lodge Patient Claim window will be
displayed as a separate window; external to the main application (previously, the
Lodge Patient Claim would open within the Medtech32 application).
5. Select the option ‘Send Claim Now’ to send the claim immediately to Medicare or
click ‘Store and Send Later’ option to store and send the claim later, as per your
normal processes.
Cancel Patient Claim
When cancelling any Patient Claims stored in the Medicare Australia Online Patient
Claims window, the SPC tool will also manage the Cancel Patient Claim window to reduce
the amount of memory required. The SPC tool will cancel the claim as required.
Follow the below steps to Cancel Patient Claim:
1. Find and display an appropriate patient on the palette.
2. Go to Module menu
Accounts
Patient Claims to bring up the Medicare
Australia Online Patient Claims window.
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3. Select an appropriate claim to cancel and click Patient Claims menu
Claim to bring up the Cancel Patient Claim window.
Cancel the
This window will be displayed as a separate window to further assist in reducing the
amount of memory required (previously, the Cancel Patient Claim would open within
the Medtech32 application)
4. Select an appropriate reason from ‘Reason for cancelling claim’ dropdown list and
continue the cancellation process as normal.
Log File for Invoice
A new log file Invoice-<Machine Number>.log has been introduced in Medtech32 Version
9.1.4. This log file will be created under the directory ‘\MT32\Bin’ automatically, when the
parameter ‘INVOICEDEBUGLOG’ has been manually included and enabled in MT32.ini file.
Follow the steps below to include and enable the ‘INVOICEDEBUGLOG’ in the MT32.ini file:
1. Go to MT32.ini file path (under the directory ‘\MT32\Bin’)
2. Open the MT32.ini file and add the following parameter manually under the
[LOGGING] section. Enable the parameter INVOICEDEBUGLOG by setting the
value to ‘Y’ as shown below:
[LOGGING]
INVOICEDEBUGLOG=Y
3. Save and close the MT32.ini file.
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4. The Log file ‘Invoice--<Machine Number>.log’’ will be created under the directory
‘\MT32\Bin’.
The log file will record all actions in the Invoice window, with the date and time stamp,
which will assist in trouble shooting issues in this window.
Note: This log file utility can be turned on/off as per the parameter described in Step 2
above.
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Version 9.1.4 Build 4071 – Release Notes
MANAGEMYHEALTH ISSUE FIXES
Login to ManageMyHealth
There was an issue in Medtech32 Version 9.1.3, where an incorrect webpage ‘Activate
Account’ – screenshot sample below - was being displayed when accessing the login
process - ManageMyHealth
Login to ManageMyHealth.
This issue has now been resolved in Medtech32 Version 9.1.4.
The correct
ManageMyHealth Login page – as shown in the screenshot below - will be displayed when
logging in to the ManageMyHealth
Login to ManageMyHealth screen.
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Version 9.1.4 Build 4071 – Release Notes
ManageMyHealth Patient Registration
Within Medtech32, a patient’s MMH status could be viewed easily from the Patient Palette
screen. If the patient had not been Registered in MMH, the MMH icon on the toolbar would
be displayed in ORANGE - as shown below:
In the earlier version of Medtech32 Version 9.1.3, the incorrect webpage ‘Activate Account’
(refer to previous Login to MMH section) would display when clicking on the MMH icon (on
the toolbar) for unregistered MMH Patients.
This issue has now been resolved in Medtech32 Version 9.1.4.
The correct
ManageMyHealth Patient Registration page will display when clicking on the MMH icon on
the toolbar, for unregistered MMH Patients.
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Version 9.1.4 Build 4071 – Release Notes
TECHNICAL FIXES
Access Violation Errors
There was an issue in Medtech32 Version 9.1.3, where the Access Violation error message
would display in the following screens:
Patient Outbox
Staff Task
Patient Register
Patient Claims
This issue has now been resolved in Medtech32 Version 9.1.4; the Access Violation error
message will not be displayed in any of the screens specified above.
Focus issue in New Invoice and Patient Medication
In Medtech32 Version 9.1.3, there had been a ‘Focus’ issue in both the New Invoice and the
Patient Medication screens. This issue has now been resolved in this Release Version.
Out of Memory Errors
In Medtech32 Version 9.1.3, the ‘Out of Memory’ error message was displayed in the
following screens:
Status Screen
Find Drug
This issue has now been resolved in Medtech32 Version 9.1.4. The ‘Out of Memory’ error
message will not be displayed in any of the two screens specified above.
Incorrect Field Length for Location
In earlier versions of Medtech32, an incorrect field length had been assigned for the Location
field. This issue has now been resolved and the Location field length has been corrected.
EIB Client Error during Auto Logoff
In Medtech32 Version 9.1.3, an EIB Client Error message came up during Auto Logoff.
This issue has now been resolved in Medtech32 Version 9.1.4.
complete without any error messages.
The Auto Logoff will
For further information on this release, or any other queries regarding Medtech32 Version
9.1.4 Build 4071, please contact the Medtech Helpdesk on 1800 148 165, or email
supportau@medtechglobal.com.
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