Student Technology Guide
2013-2014 Academic Year
Rutgers NetID: Your Key to Technology Services
Access to nearly all of Rutgers IT services requires the use of a unique network ID (NetID).
Many students are assigned their NetID when going through the enrollment pathway.
Students can manage their NetID, select other Rutgers IT services and manage email
addresses at netid.rutgers.edu. There are also tools to manage your password, update
your secret questions (used to help reset forgotten passwords), change your Rutgers email
address, and change where you would like your official Rutgers email delivered.
Rutgers Welcomes
RBHS Students!
Many IT services are currently in
transition for legacy UMDNJ students.
Visit oit.rutgers.edu/integration
for the most current information on
available services.
What’s my Email Address?
Stay Informed!
ncs.rutgers.edu
twitter.com/RutgersIT_NCS
facebook.com/RutgersITNCS
Computing Help Desk
Are you having trouble logging into Rutgers services? Have you forgotten your NetID or password?
Are you having difficulty connecting to the network? The Newark Computing Help Desk is your
primary point of contact for your campus computing needs.
For support hours visit ncs.rutgers.edu/hd.
• Call (973) 353-5083 or email help@newark.rutgers.edu
• Visit the Help Desk in Hill Hall, Room 109
• Chat ncs.rutgers.edu
Your Rutgers email address (e.g. firstname.lastname@rutgers.edu) is set up during the NetID and services activation process. All email sent
to this address will be delivered to your ScarletMail (Google Apps for Education) account. New students are given access to the ScarletApps
service upon the completion of NetID and services activation. ScarletApps also provides enhanced communication and collaboration tools, such
as Gmail, Drive, Google+, Calendar and others. Alumni can continue to use ScarletApps services forever, providing a lifelong link to the many
resources available to the Rutgers community. Access ScarletMail at scarletmail.rutgers.edu or via the myRutgers portal at my.rutgers.edu.
You can update your official Rutgers email address and settings at netid.rutgers.edu by clicking on “Manage Email Addresses”.
OIT Newark Help Desk
(973) 353-5083
Student Technology Guide
Online Services for Students
myRutgers Portal
Administrative Services for Students
myRutgers portal lets you read email, register for classes, view
grades, receive personal alerts, check headlines from The
Daily Targum and Rutgers
Today and get access to
a variety of other student
services.
In addition to the services on the myRutgers portal, students can
access many other useful services at ess.rutgers.edu/students:
Go to my.rutgers.edu and log in with your NetID.
RU-tv Online & Rutgers on YouTube
RU-tv online offers access to a number of select channels and
video-on-demand content. It also provides archived versions
of Rutgers-developed programming. Go to rutv.rutgers.edu
for more information.
More videos about undergraduate and faculty research are
online at www.youtube.com/rutgers.
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Class schedules
Course schedule planner
Degree navigator to plan and track academic progress
Directory of faculty, staff and students
Financial aid application
Financial aid award status
Financial hold information
NJ Transfer system for community college students
Online bill payment
Online registration
RUID and NetID lookup tools
Tool to manage a campus post office box and address
Tool to update personal access code
Transcript and enrollment certification requests
Students can also access to a tool to update emergency contact,
directory and permanent address information. All students are
encouraged to provide a current cell phone number to receive
texts in case of a campus emergency.
Decommissioning of Student Campus Email Service (Pegasus)
The Office of Information Technology will complete its transition to ScarletApps (Google Apps for Education) and decommission
student campus email services on Eden, Pegasus and Clam as of July 1, 2014. No new email accounts will be created on these
systems after July 1, 2013. However, services currently supported by the campus systems will continue to be available after July
1, 2014. These services include shell access, programming languages / compilers, web site creation, and departmental / student
organization email services. All new students will be given access to the ScarletApps service by default. For additional information,
please visit oit.rutgers.edu/announcements/decommissioning_student_email.html.
Computer Labs and Printing
OIT Computer Labs
Print Conservation at Rutgers
OIT oversees and operates 15 open access computer labs
on the Newark Campus. These facilities offer both Mac and
Windows systems equipped with a diverse selection of software
as well as scanners and high speed printers that have wireless
printing capabilities. These computing labs are staffed by trained
student consultants to provide assistance for your technological
needs.
Every January and July, $30 is posted to the printing account of
each Rutgers student. As a student prints a document, the account
is charged 4 cents per sheet of paper if the document is printed
on a black-and-white printer.
Documents printed on a
color printer are 25 cents per
sheet.
Our labs are located in the following buildings:
● Blumenthal Hall
● Bradley Hall ● Center for Law & Justice
● Conklin Hall
● Dana Library
● Englehard Hall
● Hill Hall
● Talbott Hall
● University Square
● Woodward Hall
Students who use up the $30 before the end of the six-month
allotment period will pay for additional printing with their RU
Express Card. To learn more, check print usage or add funds to
an RU Express Card, visit printing.rutgers.edu.
For more information regarding lab locations, hours, and more, please
visit our website at ncs.rutgers.edu/labs.
The computer labs at Rutgers have saved more than 62 million
sheets of paper during the first four years of the print conservation
program.
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Student Technology Guide
Online Courses and Collaboration
Online Course Management
Many instructors use the collaborative features of course management systems for more
than online courses. They supplement the classroom setting by providing course materials,
communicating with students, posting grades and organizing discussions.
Students may be asked to access Blackboard at blackboard.rutgers.edu, Sakai at
sakai.rutgers.edu, or Pearson eCollege at onlinelearning.rutgers.edu/ecollege as
part of course activities. The capabilities of each system vary but the basic concepts are
the same for each. Your instructor will provide details on how to access required course
materials on these systems.
Blackboard also provides online software training, blogs, wikis, journals, and much more.
For more information visit blackboard.rutgers.edu for details.
Information Protection and Security
RU Secure?
Take this True/False test to find out how secure your data is.
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I have encryption (for personal information) and password features enabled on my computer, smart phone and other mobile devices. T/F
I disabled location services settings for security purposes on mobile devices unless I’m using them. T/F
I use only secure Wi-Fi when transmitting confidential data (credit card numbers, personal information, etc.). T/F
I know what phishing emails look like and delete them promptly. T/F
My Facebook, Twitter and other social networking sites are protected by privacy settings. T/F
I do not use peer to peer file sharing and download my music and videos from legal sources. T/F
I have antivirus and anti-spyware software installed and schedule to update automatically. T/F
I have checked for, and install updates to my computer and mobile equipment regularly. T/F
I never send confidential information via email. T/F
My passwords are at least ten characters long and contain a mix of letters, numbers and special characters. T/F
If you answered “False” to any of these questions your data may not be secure. Visit rusecure.rutgers.edu for advice.
RADS Delivers Free Antivirus Software to Current Students
OIT offers a managed antivirus solution called Rutgers Antivirus Delivery Service (RADS). All currently-enrolled Rutgers students are eligible for this service at no cost.
RADS keeps computers up to date with the latest antivirus and anti-spyware software. For details, go to rads.rutgers.edu.
Remote and Mobile Computing
Access to Academic Software
Students can access SAS, SPSS, Matlab, Stata, and other
applications from anywhere with Internet access. Acess is
available from laptops, iPads, and other mobile devices. To
learn more visit apps.rutgers.edu.
Use of this service requires that it be activated for your account.
Go to netid.rutgers.edu and choose “Service Activation” to
activate the service. Further activation instructions can be found
on the apps.rutgers.edu web page.
Free Rutgers App for iPhone or Android
The Rutgers Mobile App provides iPhone
and Android users with timely information
on buses, events and more, along with
shortcuts to online systems such as library
resources and myRutgers.
Coming this fall: The new Schedule of Classes Channel.
Get the free app from the iPhone App Store or Android Market.
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Student Technology Guide
Internet Access on Campus
RUWireless and RUWireless Secure
RUWireless and RUWireless Secure provide Internet access
in student centers, most larger libraries, many dining halls,
residence hall common
areas and other locations.
For maps of coverage areas
and access instructions, visit
ruwireless.rutgers.edu.
RUWireless Secure is recommended because transmitted
data is encrypted for greater protection of personal information.
Other benefits include automated logins and auto-installation of
wireless print software.
ResNet: Easy as 1-2-3!
1. Plug one end of your Ethernet cable into the Ethernet port on
your computer. Plug the other end into the Ethernet jack in the
wall. The jack is usually black and labeled
with a number and the letter “D”.
2. Configure your computer to obtain an IP
address automatically using DHCP. This
is usually the default on new computers or
computers previously connected to a cable
modem or DSL at home.
3.Visit resnet.rutgers.edu to register your
computer.
Computer Support Services
Virus, Spyware & Malware Removal
Computer Repair
In addition to providing free antivirus software, OIT provides assistance in
detecting and removing viruses, spyware and malware. Simple infections can
be remedied at our help desk for no charge. More complex infections can be
remediated by the professional repair staff of NCS Departmental Services for
a fee. Service contracts are also available to provide additional peace of mind.
Coming Fall 2013... Students will be offered a low cost service agreement for personal computers. Full support services will include:
• Authorized warranty service for Dell
• Diagnostic services and troubleshooting
• Virus and spyware removal
• Software installations (operating system, etc.)
• Hardware installations (video cards, memory, etc.)
For more information visit rads.rutgers.edu or ncsds.rutgers.edu.
Free Online Training
Find out more at ncs.rutgers.edu/personalcomputer
Newark Computing Services offers free computer training for faculty, staff and
students. For more information visit edseries.newark.rutgers.edu
Great Deals on Hardware and Software
FindTech Offers Discounts on Computers and Accessories
Rutgers has negotiated educational discounts on computers and accessories from popular vendors such as Apple, Dell and HewlettPackard. Access online stores through FindTech. The site also offers advice on deciding what to buy. Visit findtech.rutgers.edu for
more information.
Free and Discounted Software
Students can obtain free and discounted software through the University Software Portal. Titles from Adobe, Apple, EndNote,
SPSS, SAS/JMP and more are available for download. Visa, MasterCard and personal checks are accepted. For more information
visit software.rutgers.edu.
OIT Hires Students of All Majors!
There are a number of employment opportunities available for students in our computer labs and help desk. The pay is
competitive, hours are flexibile and students will have an opportunity to gain valuable real-world working experience. Every
spring, OIT holds a hiring drive for student workers.
For more information visit ncs.rutgers.edu/jobs.
© 2013 Rutgers, The State University of New Jersey