Academic Computing Technology Specialist
Position # A3C079
The Academic Computing Technology Specialist is a full-time, 12-month, at-will/exempt position that reports to the Director of the Academic Instructional Technology Center. This position functions as the Blackboard help desk providing technological assistance to students and instructors relating to the institutions Learning Management System. The Tech Specialist also provides level 1 classroom support for supported technologies and instructional technology assistance for faculty in the classroom.
Position Description:
Blackboard/Distance Learning Technologies o Remotely and in-person provide technology support and troubleshooting to both students and instructors for issues related to Blackboard Learn, the institutions Learning
Management System, and it’s associated institutionally supported technologies. o Provide guidance to both students and faculty in regards to Blackboard and its functions, this includes tutorials and trainings both face to face and at a distance. o Assist students and faculty with ASU’s Online Live Classroom, Blackboard Collaborate. o Supports faculty with basic course facilitation and technology related to Blackboard. o Assist faculty with the streaming of course videos for fully online courses, ensuring that faculty are aware of copyright laws. o Serves as a liaison between departments and Computing Services for issues related to enrollment in courses and Blackboard. o Provide occasional after-hours support as needed based on student and faculty availability. o Process videos to be streamed in online courses, processed for Youtube or use on the web. o Process videos that are recorded using the in house studio, Echo360.
Classroom Technology/Equipment o Assist campus faculty with technology to support academic instruction across campus. o Provide level 1 support of all campus instructional technologies. o Maintain and support media equipment and checkout processes for faculty/staff use. o Responsible for the creation of student ID cards related to specific departmental programs.
Other Duties

o Act as a resource for all faculty on the understanding of Copyright and the “Teach Act”. o Assist in the training of students and faculty in new distance learning technologies. o Provide initial support and continuous management of printers in McDaniel Hall. o Provide supervision to campus employment position in AITC when filled. o Other Duties as assigned.
Required Qualifications o Bachelor’s degree or 4 years’ experience in a similar position. A combination of education and experience will be considered. o Advanced knowledge of the Blackboard Learn Learning Management System from both student and instructor prospective, including related technologies for troubleshooting purposes. o Advanced knowledge of Echo360 lecture capture and Echo360 personal capture. o Working knowledge of Softchalk Course Authoring Software. o Ability to work with little or no guidance including the implementation of new technologies and systems. o Demonstration of strong interpersonal skills. o Strong verbal and written skills. o Strong critical thinking skills to troubleshoot, adapt to new technologies quickly. o Ability to troubleshoot technology over the phone and using remote technologies with distance students and faculty. o Vision, creativity and teamwork. o Motivation to learn and improve the operation of the center. o Ability to perform above position description.
Preferred Qualifications: o Master’s degree in Education, Instructional Design, Instructional Technology or related field.
Salary: $30,000.00 – 32,000.00 annual salary. Adams State University has a competitive benefits package.
Required Application Materials:
 Cover Letter

Current Resume
 3 Professional References

Please submit all application materials to
Tyler Eagan tbeagan@adams.edu
208 Edgemont Blvd. Suite 2350
Alamosa, CO 81101
Deadline: Preference will be given to completed applications received on or before 12/9/2015.
In compliance with the Immigration Control Act of 1986 candidate for positions must provide proof of eligibility to work before an officer of employment can be made final.
Adams State University performs background checks as a condition of employment for prospective employees and current employees seeking certain promotional opportunities.
Offers of employment are contingent upon completion of an acceptable background check.
Applicants will be asked to provide personal data and sign a release form before the background check is conducted. Applicants who fail to provide the data and consent form will not be considered for employment or promotion. Background checks include review of criminal records and sex offender registry background. Credit and driving record background may apply to certain positions.
Adams State University is an Equal Opportunity/Affirmative Action employer. Applications are sought from all qualified persons regardless of race, color, sex, disability, and, as covered by law, veteran status. In addition, University policies prohibit discrimination on the basis of religion, national origin, ancestry, age, sexual orientation including transgender status and gender expression, marital status, and parental status.
The university is dedicated to fostering Inclusive Excellence, the recognition that the university’s success depends on valuing, engaging, and including the rich diversity of students, staff, faculty, and administrators. Given the university’s mission and student body composition, the department is actively seeking qualified applicants who have experiences, skills, and/or personal attributes that reflect perspectives that can further broaden our students’ educational experience. We will give preference to qualified applicants with experience in ethnically diverse settings, who possess varied language skills, or who have a record of research that supports diverse communities, or a record of teaching a student population that includes historically underrepresented groups and other at-risk populations. Additional information about the university and the department may be found at www.adams.edu/academics/ .