DEVELOPMENT OF DIVISIONAL PERFORMANCE MEASURES Daiva Burkšaitienė Department of Financial Engineering, Vilnius Gediminas Technical University, Saulėtekio av. 11, LT-10223 Vilnius, Lithuania, e-mail: db@vv.vgtu.lt Abstract. This article investigates the financial measures for evaluating divisional performance. At the strategic business unit level operating profit, return on investment, residual income and economic value added were examined, and these measures should be used for measuring the financial objective of the business unit. There are two arguments in determining how divisional profitability should be measured – the primary purpose is to measure the performance of the division (the economic performance of the division) or that of the divisional manager (managerial performance). In this article divisional profit measurement is based on these two determinants. Finally, the financial performance measures on the basis on recent studies are developed. Nevertheless, financial measures cannot adequately measure all those factors that are critical to the success of a division. Notice should also be taken to reporting non-financial measures related to such areas as competitiveness, product leadership, quality, innovation and flexibility to respond to changes in demand. Keywords: financial measures, non-financial measures, managerial performance, economic performance, return on investment, residual income, economic value added, net present value. 1. approach, which is based on accounting profits and ratios derived from them, such as return on investment (ROI), or return on assets (ROA), and residual income (RI). There are a number of issues (Egginton; Wallace; Bacidore, Boquist, Milbourn and Thakor; Bromwich and Walker; Christensen, Feltham and Wu; Drury) that applied these accounting measures of performance [1–6]. During the 1990s was applied the economic value added (EVA) model and the further researches are designed for value-based management approach. Since business performance measurement has become so topical, so recently. Neely argues that there are seven main reasons: the changing nature of work; increasing competition; specific improvement initiatives; national and international quality awards; changing organisational roles; changing external demands; and the power of information technology [7]. In accordance with Chenhall and Langfield-Smith, management accounting has a primary function in developing performance measures to assist managers in planning and controlling their organizations [8]. Traditionally, these measures have been internal, aggregate metrics of financial performance. Managers from other functions as operations, marketing and human resource management has sought to develop measures of greater relevance to their areas of management. What has occurred is a proliferation of approaches to the development of performance measures. The results from Hyvohen study show that a fit between the customer-focused strategy and financial Introduction Many companies have business activities in more than one country. In fact, the operations of some large corporations involve so many different countries that they are called multinational businesses. The problems of managing and accounting for a company that has international operations can be very complex, and detailed study of these issues should be required. Because of the complexity of companies operations, it is difficult for top management to directly control operations. Therefore a company is divided into divisions and is allowed divisional managers to operate with a great deal of independence. When autonomous divisions are created it arise the danger that divisional managers might not pursue tasks that are in the best interests of the company as a whole. The object of the article is the study of current research relating to divisional performance measurement. The goal of this article is to develop divisional performance measures that will motivate managers to pursue those tasks that will best benefit the company as a whole. The methods of archive and analytical research were used in the investigation. The basics of methodology consist of principles of systemic and comparative analysis of scientific literature. The problems of companies, as well as divisional, performance measurement had been investigated by most researchers for many years. In the earlier debate had been examined the traditional 164 FINANCE ENGINEERING Keating investigated factors affecting firms’ uses of three types of performance metrics to evaluate division managers, division accounting metrics, firm accounting metrics and firm stock price [21]. Survey data revealed that division accounting metric use increases with the divisions’ industry’s price-earnings correlation and decreases with divisional growth opportunities. Firm accounting metric use increases with the manager’s impact on other divisions and decreases with growth opportunities and other managers’ impact on that division. Firm stock price use increases with relative division size and the correlation between firm stock returns and market-wide returns. Bouwens and Lent using a sample of 140 managers investigated the use of various performance metrics in determining the periodic assessment, bonus decisions, and career paths of business unit managers [22]. They showed that the weight on accounting return measures is associated with the authority of these managers, and they documented that both disaggregated measures (expenses and revenues), and nonfinancial measures play a greater role as interdependencies between business units increase. The results suggested separate and distinct roles for different types of performance measures. Accounting return measures are used to create the proper incentives for managers with greater authority, while disaggregated and non-financial measures are employed in response to interdependencies. performance measures improves customer performance [9]. The literature relating to EVA begins with the publication of the book The Quest for Value by Stewart, 1991, in which an author exposed his views about the usefulness of EVA as the basis of performance measurement of a company and its management at a total or a divisional level [10]. In his empirical research he examined the informational content of EVA. In the same line, the studies by Stewart, O’Byrne and Grant using American data reached similar conclusions about the validity of EVA [11– 13]. Zimmerman made three basic points about divisional performance measurement that managers should keep in mind when attempting to choose between EVA and more conventional, accounting-based measures [14]. The study using European data by Peixoto [15] and the latter finding implies that EVA may perform well as a measure of evaluation of management performance when the goal is the maximisation of shareholders' wealth. However, several academic empirical studies by Dodd and Chen, Biddle, Bowen and Wallace, Chen and Dodd, as well as a more recent work by Fernandez, have offered contradictory results regarding the superior informational content of EVA over the traditional measures of performance, and the necessity for its application [16–19]. The paper by Kyriazis and Anastassis using Greek data investigated the information content of EVA and unadjusted residual income in comparison with two accounting measures of performance – the net income and the operating income [20]. Their findings fail to provide support for Stewart’s results [10, 11]. 3. Divisional profit measurement There are four different alternative profit measures that we can use to measure divisional performance: variable short-run contribution margin, controllable contribution, divisional contribution and divisional net profit before taxes. In measuring managerial performance the variable short-run contribution margin is inappropriate for performance evaluation, because it does not include fixed costs that are controllable by the divisional manager. The controllable contribution includes controllable fixed costs such as non-variable labour, equipment rental and the cost of utilities. It is the most appropriate measure of a divisional manager’s performance, since controllable contribution measures the ability of managers to use the resources under their control effectively. This measure should not be interpreted in isolation if it is used directly to evaluate the performance of a divisional manager. Instead, the controllable contribution reported by a division should be evaluated relative to a budgeted performance, so that market conditions can be taken into account. The controllable contribution provides an incomplete measure of the economic performance of a division, since it does not include those costs that are attributable to the division but which are not controllable by the divisional manager. These noncontrollable expenses (e.g. depreciation of divisional assets, head office finance and legal staff) that are 2. Determinants of the divisional performance evaluation There are two arguments in determining how divisional profitability should be measured – the primary purpose is to measure the performance of the division (e.g. the economic performance of the division) or that of the divisional manager (e.g. managerial performance). These two determinants may be quite different. If the purpose is to evaluate the divisional manager then only those items directly controllable by the manager should be included in the profitability measure. Thus all allocations of indirect costs ought not to be included in the profitability measure. Corporate headquarters will also be interested in evaluating a division’s economic performance for decision-making purposes, such as expansion, contraction and investment decisions. To measure the economic performance of the division many items that the divisional manager cannot influence, such as interest expenses, taxes and the allocation of central administrative staff expenses, should be included in the profitability measure. In this article author shall focus on both these determinants. 165 FINANCE ENGINEERING attributable to a division, and which would be avoidable if a decision were taken to close the division, are deducted from controllable contribution to derive the divisional contribution. This is clearly a useful figure for evaluating the economic contribution of the division, since it represents the contribution that a division is making to corporate profits and overheads. Divisional contribution should not be used to evaluate managerial performance, since it includes costs that are not controllable by divisional managers. Many companies allocate all corporate general and administrative expenses to divisions to derive a divisional net profit before taxes. From a theoretical point of view, it is difficult to justify such allocations since they tend to be arbitrary and do not have any connection with the manner in which divisional activities influence the level of these corporate expenses [6]. The divisional contribution would seem to be the most appropriate measure of divisions’ economic performance, since it is not distorted by arbitrary allocations. Corporate headquarters may wish to compare a division’s economic performance with that of comparable firms operating in the same industry. The divisional contribution would overstate the performance of the division. Consequently, companies may prefer to use divisional net profit when comparing the performance of a division with similar companies. However, divisional net profit is not a satisfactory measure for evaluating managerial performance. Despite many theoretical arguments against divisional net profit, the empirical evidence indicated that this measure is used widely to evaluate both divisional economic and managerial performance. There is also some evidence to suggest that companies hold managers accountable for divisional net profit because this is equivalent to the measure that financial markets focus on to evaluate the performance of the company as a whole. Top management therefore requires their divisional managers to concentrate on the same measures as those used by financial markets. Thus, there are strong theoretical arguments for using controllable contribution as the divisional profit measure for managerial performance and divisional contribution for measuring economic performance. Drury have noted that many companies, however, use divisional net profit (after allocated costs) to evaluate both divisional managerial and economic performance [6]. 4. defined as total divisional assets, assets controllable by the divisional manager, or net assets. ROI provides a useful overall approximation on the success of a firm’s past investment policy by providing a summary measure of the ex post return on capital invested. Kaplan and Atkinson had noted, however, that, without some form of measurement of the ex post returns on capital, there is little incentive for accurate estimates of future cash flows during the capital budgeting process [23]. Measuring returns on invested capital also focuses managers’ attention on the impact of levels of working capital (in particular, stocks and debtors) on the ROI. Another feature of the ROI is that it can be used as a common denominator for comparing the returns of dissimilar businesses, such as other divisions within the group or outside competitors. ROI has been most widely used financial measure for many years in all types of companies. Despite the widespread use of ROI, a number of problems exist when this measure is used to evaluate the performance of divisional managers. Drury stated that is possible that divisional ROI can be increased by actions that will make the company as a whole worse off, and conversely, actions that decrease the divisional ROI may make the company as a whole better off [6]. That is, evaluating divisional managers on the basis on ROI may not encourage goal congruence. 4.2. The residual income To overcome some of the dysfunctional consequences of ROI, the residual income (RI) approach can be used. For the purpose of evaluating the performance of divisional managers, RI is defined as controllable contribution less a cost of capital charge on the investment controllable by the divisional manager. For evaluating the economic performance of the division RI can be defined as divisional contribution less a cost of capital charge on the total investment in assets employed by the division. A reason cited in favour of RI over the ROI measure is that RI is more flexible, because different cost of capital percentage rates can be applied to investments that have different levels of risk. Not only will the cost of capital of divisions that have different levels of risk differ – so may the risk and cost of capital of assets within the same division. The RI measure enables different risk-adjusted capital costs to be incorporated in the calculation, whereas the ROI cannot incorporate these differences. RI suffers from the disadvantages of being an absolute measure, which means that it is difficult to compare the performance of a division with that of other divisions or companies of a different size. Bromwich and Walker considered the strengths and weaknesses of value-based management approaches based upon the RI concept as the basis for incentive-based reward systems [4]. The objective of Divisional financial performance measures 4.1. The return on investment Instead of focusing purely on the absolute size of a division’s profits, most companies focus on the return on investment (ROI) of a division (that is, profit as a percentage of the investment in a division). ROI expresses divisional profit as a percentage of the assets employed in the division. Assets employed can be 166 FINANCE ENGINEERING these systems is to encourage optimal corporate investment selection by divisional managers and to encourage them to act as if they were independent owners of their divisions sharing a proportion of all losses and all profits. The authors considers these systems in the light of the earlier RI debate in the 1960s and 1970s, which raised a number of problems applicable to today’s value-based systems. They also considers recent attempts to solve the major problem generated in the earlier debate – how to ensure that a single period RI is congruent with project net present value. Finally, the article provides a brief survey of current research into incentive systems based on RI. Christensen, Feltham and Wu considered a setting in which a firm uses RI to motivate a manager’s investment decision [5]. Textbooks often recommend adjusting the RI capital charge for market risk, but not for firm-specific risk. They demonstrated two basic flaws in this recommendation. First, the capital charge should not be adjusted for market risk. Charging a market risk premium results in ‘double’ counting because a risk-averse manager will personally consider this risk. Second, while investors can avoid firmspecific risk through diversification, a manager cannot. In the case of profit centres, ROI is a satisfactory performance measure, because if the ROI is maximized on a fixed quantity of capital, the absolute return itself will also be maximized. However, in the case of investment centres, ROI appears to be an unsatisfactory method of measuring managerial performance, and in these circumstances the RI is preferable. Surveys of methods used by companies to evaluate the performance of divisional managers indicate a strong preference for ROI over RI. The UK survey by Drury reported that the following measures were used (%) [6]: A target ROI set by the group 55 Residual income 20 A target profit before charging interest on investment 61 A target cash flow figure 43 Why is ROI preferred to RI? Skinner found evidence to suggest that firms prefer to use ROI because, being a ratio, it can be used for inter-division and inter-firm comparisons [24]. ROI for a division can be compared with the return from other divisions within the group or with whole companies outside the group, whereas absolute monetary measures such as RI are not appropriate in making such comparisons. A second possible reason for the preference for ROI is that ‘outsiders’ tend to use ROI as a measure of a company’s overall economic performance. Corporate managers therefore want their divisional managers to focus on ROI so that their performance measure is congruent with outsiders’ measure of the company’s overall economic performance. A further reason, suggested by Kaplan and Atkinson, is that managers find percentage measures of profitability such as ROI more convenient, since they enable a division’s profitability to be compared with other financial measures (inflation rates, interest rates) and the ROI rates of other divisions and comparable companies outside the group [23]. 4.3. The economic value added ROI and RI cannot stand-alone as a financial measure of divisional performance. Short-run profitability is only one of the factors contributing to a company’s long-run objectives. ROI and RI are shortrun concepts that deal only with the current reporting period, whereas managerial performance measures should focus on future results that can be expected because of present actions. During the 1990s RI has been refined and renamed as economic value added (EVA) by the Stern Stewart consulting organization. Although the EVA model was thoroughly applied by Stern Stewart & Co., for the first time, in the 19s, economists had contemplated a similar concept for many years before that. It was the famous economist Alfred Marshall in 1890, who first spoke about the notion of economic profit, in terms of the real profit that a company makes when it covers, besides the various operating costs, the cost of its invested capital. Based upon the above meaning of economic profit, Stern Stewart & Co. developed the concept of the economic value added model. The basic difference between the notions of economic value and RI concerns the method for calculating profits and invested capital. The EVA concept extends the traditional RI measure by incorporating adjustments to the divisional financial performance measure for distortions introduced by generally accepted accounting principles (GAAP). EVA can be defined as: EVA = Conventional divisional profit + accounting adjustment – cost of capital charge on divisional assets. Adjustments are made to the chosen conventional divisional profit measure in order to replace historic accounting data with a measure of economic profit and asset values. Stern Stewart & Co. have developed approximately 160 accounting adjustments that may need to be made to convert the conventional accounting profit into a sound measure of EVA. However, they have indicated that most organizations will only need to use about 10 of the adjustments. These adjustments result in the capitalization of much discretionary expenditure (research & development, marketing & advertising) by spreading these costs over the periods in which the benefits are received. Therefore adopting EVA should reduce some of the harmful side effects arising from using financial measures. This is because managers will not bear the full costs of the discretionary expenditures in the period in which they are incurred if the expenses are capitalized [6]. Also because it is a restatement of the RI measure, compared with ROI, EVA is more likely 167 FINANCE ENGINEERING performance measures should be based on the value created by each division. However, direct measures of value creation are not possible because the shares for only the business as a whole are traded on the stock market. Instead, most firms use accounting profit or ROI measures as a surrogate for changes in market values. Also, even if market measures could be derived, they may not be ideal performance measures because they are affected by many factors that managers cannot control (changes in investor expectations, interest rate changes). In contrast, accounting performance measures are not affected to the same extent by some of the uncontrollable factors that cause the volatile changes in share values. Furthermore, using accounting measures such as ROI or RI as performance measures can encourage managers to become short-term oriented. The empirical study by Kyriazis and Anastassis indicate that the operating profit shows the highest mean value among the income measures, whereas the RI has the lowest mean value, because of the high positive values of the Stern Stewart & Co. adjustments in profits and invested capital [20]. The EVA has a negative mean value. Apart from the market value added (MVA), which appears to be the most volatile variable in their study, net income has the highest standard deviation among the other profitability measures. Meanwhile, the results of the tests between all the other variables reveal that there is no ‘dominant’ profitability measure in terms of information content. Ideally, divisional performance should be evaluated on the basis of economic income by estimating future cash flows and discounting them to their present value. This calculation could be made for a division at the beginning and the end of a measurement period. The difference between the beginning and ending values represents the estimate of economic income. The main problem with using estimates of economic income to evaluate performance is that it lacks precision and objectivity. It is also inconsistent with external financial accounting information that is used by financial markets to evaluate the performance of the company as a whole. It is likely that corporate managers may prefer their divisional managers to focus on the same financial reporting measures that are used by financial markets to evaluate the company as a whole. Various approaches can be used to overcome the short-term orientation that can arise when accounting profit-related measures are used to evaluate divisional performance. One possibility is to improve the accounting measures. EVA represents such an approach. EVA is computed by making accounting adjustments to the conventional divisional profit calculation. These adjustments (capitalizing research & development and advertising expenditure) represent an attempt to approximate economic income. Incorporating a cost of capital charge is also a further attempt to to encourage goal congruence in terms of asset acquisition and disposal decisions. The results of Kyriazis and Anastassis research show that EVA does not appear to outperform the other measures in their analysis in terms of their association to stock returns [20]. Meanwhile, EVA does not appear to have any significant advantage over RI in all their settings, suggesting that the Stern Stewart & Co. adjustments applied by the present study do not add significant information to the RI measure. Stern Stewart & Co. suggested various adjustments in the financial statements of the firms, in order to move away from the concept of accounting profits caused by the application of the GAAP, and approach the notion of real economic value. Considering this, it follows that, if the EVA model with the adjustments that Stern Stewart & Co. proposes is closer to the real economic value of the firm, then its application will enable management to monitor and control more efficiently the use of invested capital. Stern Stewart & Co. developed EVA with the aim of producing an overall financial measure that encourages senior managers to concentrate on the delivery of shareholder value. According to Stern Stewart & Co. the aim of managers of companies, whose shares are traded in the stock market, should be to maximize shareholder value. It is therefore important that the key financial measure that is used to measure divisional or company performance should be congruent with shareholder value. They claim that, compared with other financial measures, EVA is more likely to meet this requirement and also to reduce dysfunctional behaviour. According to Stern, Stewart and Chew, EVA is not just another performance measure, but can be the main part of an integrated financial management system, leading to decentralised decision making [25]. Thus, the adoption of EVA should indirectly bring changes in management, which in turn can enhance firm value. An article in an issue of Fortune magazine (1993) described the apparent success that many companies had derived from using EVA to motivate and evaluate corporate and divisional managers. The Economist (1997) reported that more than 300 firms world-wide had adopted EVA including Coca-Cola, AT&T, ICL, Boots and the Burton Group, Briggs & Stratton, Quaker Oats, etc. An UK study by ElShishini and Drury reported that 23% of the responding organizations used EVA to evaluate divisional performance [6]. In fact, companies, which have adopted EVA as the basis of management performance measurement, have experienced a significant increase in their shareholders’ wealth. 5. The development of financial performance measures The primary objective of profit-making organizations is to maximize shareholder value. Therefore 168 FINANCE ENGINEERING EVA does not outperform significantly the other measures in their analysis, failing to provide adequate support to one of Stern Stewart’s & Co. basic claims, according to which MVA for each period should equal the current realisation of EVA plus the present value of all expected future EVAs [20]. EVA, even if it is a good proxy of the real economic value of a firm, reflects a current realisation of this value, while stock returns, and especially abnormal (unexpected) returns, are a result of a shift in the market’s expectations for the firm’s future cash flows. According to Drury, EVA is the long-term counterpart of the discounted net present value (NPV) [6]. Thus, given that maximizing NPV is equivalent to maximizing shareholder value, then maximizing the present value of EVA is also equivalent to maximizing shareholder value and Stern Stewart’s & Co. claim that EVA is congruent with shareholder value would appear to be justified. Consequently, if divisional managers are evaluated on the basis of the long run present value of EVA, their capital investment decisions should be consistent with the decisions that would be taken using the NPV rule. Mathematically, discounted EVA, or the economic profit (EF), for few periods is equal to result, which obtained when discounting cash flows, i.e. NPV. Author of this article obtains this result from a sample of Corporation by estimating the business value (Table 1 and Table 2) [26]. Zimmerman made three basic points about divisional performance measurement that managers should keep in mind when attempting to choose between EVA and more conventional, accounting-based measures [14]. First, no divisional performance measure, whether it be EVA, divisional net income, or ROA, is capable of capturing synergies among divisions – those shared benefits or costs that make the sum of the parts worth more than the whole. And EVA is neither more nor less effective than more conventional financial measures in deterring divisional managers from taking actions that increase divisional profits at the expense of corporate value. Second, a given performance measure’s degree of correlation with stock returns should not be management’s sole, or even its most important, criterion in choosing to adopt a given performance measure. A better method for evaluating performance measures is to weigh the behavioral or incentive benefits of a given measure against all direct and indirect costs associated with its implementation. Third, the EVA practice of ‘decoupling’ performance measures from GAAP accounting, while having have potentially significant incentive benefits, also has potential costs in the form of increased auditing requirements and the possibility of litigation. Kyriazis and Anastassis investigated the relative explanatory power of the EVA model with respect to stock returns and market value of companies, compared to traditional accounting measures of performance (net income, operating income), in the case of a approximate economic income. However, conventional accounting profits are the starting point for calculating EVA and these are based on historic costs, and not future cash flows, so that EVA can only provide a rough approximation of economic income. Regarding the relative explanatory power of the measures under comparison, EVA seems to dominate net income, operating income and RI. This is in line with the theory behind EVA, which should equal the present value of all EVA’s expected to be earned by the company in the future and therefore should be more highly correlated with MVA than the traditional accounting measures. Dodd and Chen found that EVA appeared to have higher explanatory power when it was compared with the return on equity (ROE) and the earnings per share (EPS), but when it was compared with a simple measure of RI (without the accounting adjustments of Stern Stewart) they could not identify any significant incremental informational content [16]. Chen and Dodd also offered empirical evidence against the validity of the EVA [18]. However, in the same study the variable of RI appeared to have a marginally higher explanatory power than operating income. In one of the few published studies using European data by Peixoto it was reported that the net income variable has a higher informational content than EVA and operating profits, when the dependent variable is the market value of the companies [15]. However, EVA appeared to have a superior informational content when the dependent variable is the MVA. The latter finding implies that EVA may perform well as a measure of evaluation of management performance, when the goal is the maximisation of shareholders' wealth. From reviewing a number of other studies it is clear that when the objective is to examine the performance of firms, which have adopted control measures based on EVA or MVA, then most researchers (Lehn and Makhija; Kleiman) [27, 28] agree that EVA has the highest explanatory power of stock returns than any other variable and leads to increased operational efficiency (Wallace; Zimmerman) [2, 14]. These results imply that EVA may constitute the basis for establishing an efficient management performance and remuneration system. This finding fails to provide adequate support for Stewart’s claim that EVA 'tracks' changes in MVA better than any other performance measure, since it appears that the other earnings measures are equally competent of explaining the variation in MVA [10]. These results obtained from a sample of companies with different characteristics than those of the US market, to be consistent with the findings of Biddle et al., Chen and Dodd for a sample of US companies, which also found no evidence of EVA outperforming various specifications of operating income, with respect to their association with stock returns [17, 18]. Kyriazis and Anastassis examined the relationship between the firms’ MVA and EVA, to find that 169 FINANCE ENGINEERING Table 1. Discounted cash flow (DCF) valuation Discounted Cash Flow Valuation Summary Operating Value 7120682 Excess Market Securities Non-Operating Assets Excess Pension Assets 1337 9097613 0 Entity Value 16219632 Debt Capitalized Operating Leases Retirement Related Liability Preferred Stock Minority Interest Stock Options 8533378 0 878599 11066 1328405 0 Equity Value 5468184 Most Recent Shares Outstanding Value per Share Most Recent Close Price Value Difference 900821,00 6,07 0,00 -100,0% Free Cash Flow Free Cash Flow 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Continuing Value Discount Factor -2560178 -598580 -1029130 -282687 -290208 -683717 -1143257 -331479 -1976594 -2305655 39666145 PV of FCF 0,893 0,797 0,712 0,636 0,567 0,507 0,452 0,404 0,361 0,322 0,322 -2285873 -477185 -732514 -179653 -164672 -346392 -517151 -133879 -712780 -742359 12771437 Operating Value Mid-Year Adjustment Factor 6478979 1,099 Operating Value (Disc to Current Month) 7120682 Present Value of Non-Operating Cash Flow Present Value of Minority Interest Payments -71113445 1217264 Current Month 4 Table 2. Economic profit (EF) valuation Economic Profit Valuation Summary Operating Value 7120682 Excess Market Securities Non-Operating Assets Excess Pension Assets 1337 9097613 0 Economic Profit Economic Profit Debt Capitalized Operating Leases Unfunded Pension Liabilities Preferred Stock Minority Interest Stock Options 8533378 0 1998 1999 2000 2001 2002 2003 2004 878599 2005 Equity Value 5468184 Entity Value 16219632 11066 1328405 0 2006 2007 Continuing Value Discount Factor 192560 205462 -85389 -1012443 -842061 -890386 -1045696 0,893 0,797 0,712 0,636 0,567 0,507 0,452 171928 163793 -60778 -643426 -477808 -451097 -473020 -1426681 0,404 -576213 -1479315 -1808803 -19925428 0,361 0,322 0,322 -533456 -582386 -6415455 Present Value of Economic Profit Invested Capital (beginning of forecast) Most Recent Shares Outstanding Value per Share Most Recent Close Price Value Difference PV of EP -9877917 16356896 900821 6,07 0,00 -100% Operating Value Mid-Year Adjustment Factor 6478979 1,099 Operating Value (Discounted to Current Month) 7120682 Present Value of Non-Operating Cash Flow Present Val of Minority Interest Payments Current Month 170 -71113445 1217264 4 FINANCE ENGINEERING resources by encouraging managers to act as shareholders, without the need for the external control mechanism of the market [25]. Kyriazis and Anastassis consider that in any market, in which the mitigation of the agency problem cannot occur via hostile takeovers, the necessity for the application of internal corporate control mechanisms and EVA based financial management systems is greater [20]. The most widely used approach to mitigate against the dysfunctional effects that can arise from relying excessively on financial measures is to supplement them with the key non-financial measures that evaluate those factors that are critical to the longterm success and profits of the company. Particularly, performance measures should be developed that support the objectives and competitive strategies of the company. Financial performance measures should be seen as one of a range of measures that should be used to measure and control divisional performance. Recent studies report an increasing use of nonfinancial measures in performance measurement and compensation systems. A growing literature suggests that because current non-financial measures are better predictors of long-term financial performance than current financial measures, they help refocus managers on the long-term aspects of their actions. However, little empirical evidence is available on the relation between non-financial measures and financial performance, and even less is known about performance impacts of incorporating non-financial measures in incentive contracts. The study by Banker, Potter and Srinivasan provides empirical evidence on the behaviour of non-financial measures and their impact on firm performance [29]. The results indicate that non-financial measures of customer satisfaction are significantly associated with future financial performance and contain additional information not reflected in the past financial measures. Furthermore, both nonfinancial and financial performance improves following the implementation of an incentive plan that includes non-financial performance measures. An incorporation of non-financial measures creates the need to link financial and non-financial measures of performance. There is a need for a balanced set of measures that provide both short-term performance pressure and also leading indicators of future financial performance from current actions. The balanced scorecard emerged in the 1990s to meet these requirements. small European developing market, namely the Athens Stock Exchange (ASE), in its first market-wide application of the EVA measure [20]. Relative information content tests revealed that net income and operating income appear to be more value relevant than EVA. They had an additional motive to examine if the explanatory power of EVA was enhanced by this shift in the status of the market, leaving scope for the firm’s managers and outside investors to adopt it as a performance evaluation benchmark in the near future. Incremental information tests suggested that EVA unique components (capital charge and Stern Stewart & Co. adjustments) add only marginally to the information content of accounting profit measures, suggesting that better estimates of the cost of capital, or the introduction of different accounting adjustments could add significant information content to the EVA measure, and thus they do not add greater value relevance to the EVA measure. EVA does not appeared to have a stronger correlation with firms’ MVA than the other income measures, suggesting that – for Greek data set – EVA, even though useful as a performance evaluation tool, need not necessarily be more correlated with shareholder’s value than accounting measures of performance. Although the EVA model in Kyriazis and Anastassis analysis did not seem to have superiority in explaining the stock returns of ASE listed companies, it was proved to have some explanatory power in relation to the other traditional accounting measures [20]. This may have serious implications for the managers of Greek listed companies and institutional foreign and domestic investors, who might want, in the future, to make their investment decisions on the basis of economic profit measures, along with the traditional measures of performance. Kyriazis and Anastassis consider that, if their results show that EVA has at least the same explanatory power of stock returns as the traditional accounting measures of profits, this leaves scope for the firm’s managers and outside investors (domestic and foreign fund managers) to further develop EVA in a more elaborate way and adopt it as a performance evaluation benchmark [20]. Clearly, under the EVA approach performance measurement gains a new meaning in contrast with the traditional approach, which is merely based on the simple notions of accounting profits and the relevant ratios derived from them, as ROE and ROA. The difference is that the traditional performance measurement benchmarks do not consider the cost of invested capital (equity and debt) in order to generate the profits made by a company. Thus, under the traditional approach two companies that have the same ROE would be considered as equally successful, whereas under the EVA approach the same conclusion could not be reached if these two firms had a different cost of capital, that is if their economic profit or RI was different. From the view of Stern et al., the adoption of EVA should lead to a more efficient use of corporate 6. Conclusions The most common methods of measuring divisional performance are absolute profits, profit expressed as a percentage of investment (ROI) and residual income. During the 1990s residual income was replaced by the EVA measure. Under the EVA approach performance measurement gains a new meaning in contrast with the traditional approach, which is based on accounting profits and the relevant ratios 171 FINANCE ENGINEERING 10. derived from them. However, the use of EVA, or simpler residual income measures, as a tool for internal management control requires further empirical research. Author’s of this article result show that discounted economic profit for few periods is equal discounted cash flows, i.e. NPV. Thus applying the discounted cash flow (DCF) approach or the economic profit (EF) approach the value of the company will be the same given the same projected financial performance. Financial performance measures cannot stand alone as a measure of divisional performance. Profitability is only one of the factors contributing to a company’s objectives. An incorporation of nonfinancial measures, such as competitiveness, product leadership, productivity, quality, innovation and flexibility in responding to changes in demand, creates the need to link financial and non-financial measures of performance. Divisional performance measurement should be based on a combination of financial and non-financial measures using the balanced scorecard approach. 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