International Journal of Business and Behavioral Sciences Vol. 3, No.3; March 2013 Competitive Strategy Role in Developing SMEs with RBV Perspective: A Literature Review *Husnah1, Bambang Subroto2, Siti Aisjah2 and Djumahir2 1 Economics Faculty, University of Tadulako, Indonesia, 2Economics and Business Faculty, University of Brawijaya, Indonesia *husnahatjo@yahoo.co.id Abstract This paper aims to explore the theory and research findings using descriptions about the competitive strategy role in determining financial performance based on intangible resources. This study uses a literature method. The analysis showed that Resource Base View (RBV) theory is a fundamental in determining internal resources. Intangible resources are more important than external resources. Intangible resources that owned and controlled by the company are used as a basis of competitive strategy formulation and implementation to achieve optimal financial performance. Theoretical implications of this research is to enrich strategic management and financial management literature, and practical implications of this research is useful for stakeholders or decision-makers to improve the SMEs optimum performance. Keyword: Competitive Strategy, RBV, SMEs 1. Introduction Strategic management literature shows that strategy compatibility with the resources owned are important beginning for company performance improvement. This is consistent with Wernerfelt (1984), and Grant (2010) views that strategic resources that owned and controlled by company are used as a base formulation and implementation of strategies to achieve optimal business performance. In addition, Barney (1991) asserts that the survival or corporate excellence depends on its resources, as well as what strategies are chosen to empower those resources so that they can respond to the opportunities and challenges of the external environment. Foss (1997) argues that resource-based strategy theory can distinguish resources that can be controlled to implement the strategy and the resource differences are relatively stable. That is, companies define and implement a strategy based on resources. Their intercompany strategy will differ because different companies have differ resources. In line with this thought, Peteraf (1993); Fahy (1999); & Finney (2007) suggested that the heterogeneous resource can make various of strategy implementation and benefits (Profitability) acquired company will be different. That is, the significance of the strategy to generate competitive advantage can be achieved if the determination and implementation of the strategy based on company resources strength. Therefore, the resources strength will make meaning to create company performance. The selection strategy according to Jauch & Glueck (1995) is a decision to choose the best strategy to meet corporate objectives. Decisions making will involve decisions on alternatives, consideration of selection factors, assessment of alternatives against the criteria, and perform the actual selection. This means that the selection strategy based on 48 International Journal of Business and Behavioral Sciences Vol. 3, No.3; March 2013 selective resources to achieve the company goal. Research on SMEs show they using option strategies based on Porter theory. Porter suggested that the issue of entrepreneurship (SME) should be seen as a product of the company to create value (Slater, 2006). Pribadi & Kanai (2011) conducted a study on 258 SMEs in East Java, Indonesia. Internal factors (tangible assets, intelligence property, organizational property, reputation assets, capabilities/skills) and external factors (barrier of entry, suppliers power, buyer power, substitution items, competitive firm) were studied to determine its effect on performance company, with the company strategy as moderating variables (cost leadership and differentiation). The results show internal and external factors affect on company performance through corporate strategy mediation. Purwohandoko (2009) focuses on company internal resources (tangible and intangible assets) and use competitive strategy as a mediating variable (low cost leadership, differentiation and focus). The analysis shows that the larger scale, the stronger the internal resources portfolio owned, the better market orientation implementation, the higher performance achievement. Meanwhile, the competitive strategy is selected and implemented by enterprise differently, depending on its business scale. Large-scale enterprises tend to use low-cost leadership strategy and small-scale enterprises tend to use focus strategy. However, all sizes are not leaving the differentiation strategy as a differentiator and value for customers. Muchtolifah research (2008) focuses on intangible assets (human capital and organizational capital) to explain the company's resource strategy derived from the human resources (human capital). Human resources, both in terms of formal education as well as knowledge and skills, affect the business management. Furthermore, Sampurno (2010) stated that the alignment of the Human Resources (HR) and business strategies have an influence on financial performance. Edelman (2002) conducted a study of 410 SMEs in Boston. The variables used in this research are the Human Resources (human capital) and organizational resources (organizational capital). Mediating variables, namely the strategy quality/customer service and innovation strategies, determine its effect on performance as measured by Return on Sales (ROS). The analysis shows the resources (human capital and organizational capital) and the partial strategy has no effect on performance. Influence of resources on performance will be significant when mediated by strategy. Human capital and organizational capital can improve the SMEs performance by implementing the quality strategy/customer service. Innovation strategy in SMEs is supported by human capital but not the organizational capital. The study by Hitt et al. (2001); O'Regan & Ghobadian (2004); Finney et al. (2005); Amoako-Gympah (2008), and Kong et al. (2009). It support that element intangible assets (human capital and organizational capital) had no effect (low impact) on the performance when not mediated by Porter's competitive strategy. 2. Literature Review 2.1. Concept of Intangible Assets, competitive strategies and performance 49 International Journal of Business and Behavioral Sciences Vol. 3, No.3; March 2013 Haanes and Lowendahl (1997) classify intangible assets into competence and relational resources. Competence consists of two levels, namely the individual (knowledge, skills, talent/intelligence) and organizational (databases, technology, procedures). Relational refers to the company's reputation and customer loyalty. Opinion was enhanced by the Roos & Roos (1997); Choo & Bontis (2002), and Daum (2005) states that the intangible asset consists of human, organizational and relational capital. Relational capital is not only dealing with customers, but also deals with the stakeholders (customers, suppliers, government, investors and relevant associations). Although there are several versions the components of intangible assets, in the end there are only three schemes are often cited in the study, proposed scheme Sveiby (1997), Stewart (1997), and Edvinsson & Sullivan (1996). The term intangible assets and Intellectual capital is basically same. All three schemes have the same three elements, namely intellectual capital that lies in man, the intellectual capital inherent in the organization, and intellectual capital related to external relations (Purnomosidhi, 2006). All three schemes can be seen in Table 1. Table 1. Intellectual Capital Scheme Elemen/Author Intellectual capital Intellectual capital Intellectual capital elements inherent in inherent in inherent in the human organization relationship Edvinson Human Capital Organizational Customer Capital Capital Stewart Human Capital Structural Capital Customer Capital Sveiby Employee Competence Internal Structure External Structure Sources: Purnomosidhi (2006) The first element in Table 1 illustrates human ability in entity that created from a mixture of several attributes, such as abilities, attitudes, and relationships. Human capital is located in the mind, body, and individual action, and will be lost if they left the company. The second element, Organizational capital, reflects the ability of the company from the systems, processes, structure, culture, strategy, policy, and ability to innovate. The third element, customer/relational capital is an ability gained from relationships with external parties in ways typical, such as connection, understanding, loyalty, and business activities (Demediuk, 2002). Opinion was improved that relational capital is the company relationship value with the customer, suppliers, government, investors and relevant associations. That is, company knowledge associated with external parties (stakeholders). The analysis results of company internal and external environment is information needed to develop a strategic intent and strategic mission (Hitt et al. 1997:20-21). Strategic intent is company’s utilization of internal resources, capabilities and core potential to do what was previously regarded as a goal that can not be achieved in a competitive environment. Strategic mission come from strategic intent, an application of strategic intent. Strategic mission gives a general description the products to be manufactured and markets that support the potential core usage. Once formulated, strategic intent and strategic mission 50 International Journal of Business and Behavioral Sciences Vol. 3, No.3; March 2013 become basis of business strategy development and corporate strategy. Business level strategy emphasizes the measures to be taken to provide value for customers and getting competitive advantage through the utilization of core competencies in the market for a certain product. Thus, business-level strategy is based on company specific core competencies and indicates how an organization intends to compete in a particular product market and gain a competitive advantage over its competitors. Implementing strategy as a means to achieve organizational goals will require management functions. Strategy implementation is part of management Strategy. Management strategy is a set of managerial decisions and actions that determine the performance of the company in the long run. Management strategies include environmental scanning, strategy formulation, strategic planning, and long-term planning, strategy implementation and evaluation and control (Wheelen & Hunger, 2001). Management strategy emphasizes the observation and evaluation of environmental opportunities and threats by looking at company strengths and weaknesses. The word strategy is defined as important actions to organization. While Business strategy focuses on improving the competitive position of products and services in a particular industry or market segment served by the company (Wheelen & Hunger, 2001). Porter offers three ‘generic’ competitive strategy to outperform other firms in a particular industry: low cost, differentiation, and focus (Porter, 1993). Furthermore, Porter argues that a company's competitive advantage is determined by a competitive range, the breadth market that targeted by business unit or company. Before using any of these strategies, the company or business unit must select the range of product variation to be produced, distribution channels to be used, buyer type who will be served, geographic area to be covered, and kind of industry that would be competing. The determination should reflect an understanding of company unique resources. In other words, a company or business unit can select the target area (emphasis on mass market medium size) or narrow goals (emphasis on niche markets). This strategy can be combined from the two types of target markets and two competing strategies that produce four variations of generic strategies. When low cost and differentiation strategies is used to meet the target market area, then known as cost leadership strategy and differentiation. If target market is narrow, then known as cost focus and focused differentiation strategies. Gary Siegel & Helene (in Mulyadi & Supriyono, 2001) defines assessment of financial performance as periodic determination the operational effectiveness of organization, and employees based on objectives, standards and criteria previously set. The main objective of performance appraisal is to motivate employees to achieve organizational goals and to comply with the standards of behavior that has been previously defined in order to produce the desired actions and outcomes. Measurements used to assess the organization performance depend on how the unit will be assessed and how the objectives will be achieved. The targets set at strategy formulation stage in a strategic management process, it should really be used to measure the performance of the company during the implementation strategy. 51 International Journal of Business and Behavioral Sciences Vol. 3, No.3; March 2013 Focus of financial performance measurement that based on the manager/owner perspective has been widely studied. The use of financial measures, particularly in SMEs, based on Ho & Choy (2010) as follows: 1. Financial performance: can reflect the actual performance of company 2. Financial performance: can be divided into several dimensions, including efficiency (ROI), growth (change in sales), and profit (net profit margin) 3. Financial performance measurement: is commonly used in existing studies by researchers to determine the success of firms 4. Financial performance: stated that subjective measurement is easier to collect and is effective for measuring a firms’ performance. Based on previous studies of Sharabati & Bontis (2010), Leitner (2010), and Pirre (2011), the indicator of performance measurement refers to business performance, the non-financial performance (productivity and market valuation) and financial performance (profitability). Then the concept of David (2011) revealed that financial benefits to businesses that using different strategic management concepts show significant improvements in sales, profitability and productivity than firms without systematic strategic planning activities. 2.2. RBV Role in Determining Intangible Asset, Competitive Strategy and Performance. According to David (2011) RBV approach to get a competitive advantage believes that company internal resources is more important than external factors in order to achieve and sustain competitive advantage. The RBV view proponents believe that organizational performance will be determined by a various internal resources that can be grouped by three broad categories: physical, human, and organizational resources. RBV theory found a real resource help companies seize opportunities and neutralize threats. Kuncoro (2005) describes the states for RBV models with above-average returns for a firm is determined by company. This model focuses on development or acquisition of valuable resources and capabilities that difficult or impossible to imitate by competitors. The RBV view found resource companies far more important than industry structure in obtaining and maintaining assets and capabilities. In the RBV approach, primary focus of an organization is resources and capabilities. Although the RBV approach focuses on analyzing company internal organization, but it does not mean ignoring important external factors. This approach links company's internal capabilities with external environment (what is requested and what is offered by competitors). Capability becomes a core competency when companies meet four criteria sustainable competitive advantage (Valuable, Rare, Imperfectly imitable, Nonsubstitutable/VRIN). Relationships VRIN criteria with Sustained Competitive Advantage (SCA) refers to the Barney (1991) framework as follows: Firm Resource Heterogeneity Value Rareness Imperfect Imitability - History Dependent - Causal Ambiguit - Social Complexity Substitutability Sustained Competitive Advantage 52 International Journal of Business and Behavioral Sciences Vol. 3, No.3; March 2013 Figure 1. Resource Relation, VRIN and SCA Sources: Barney (1991) Hitt at el. (2011) asserts that VRIN is a core competences. Core competences are a source of competitive advantage. The four criteria are described below: Table 1. Four Criteria of SCA Valuable Capabilities Rare Capabilities Costly-to-Imitate Capabilities Nonsubstituable Capabilities Help a firm neutralize threats or exploit opportunities Are not possessed by many other Historical : a unique and a valuable organizational culture or brand nama Ambiguous cause : The cause and used of a competence are unclear Social complexity : Interpersonal relationship, trust, and friendship among managers, suppliers, and customers Not strategic equivalent Source: Hitt at el. (2011) Hitt et al. (2011) defines resources as inputs to production process, such as goods capital, employees ability, patents, finances and talented managers. Generally, corporate resources can be classified into three categories: physical resources, human resources, and organization. Only one resource may not produce sustainable competitive advantage so it takes a combination and integration of a resources collection in order to achieve competitive advantage. Capability is ability of a set resources to integrally perform a task or activity. Capability is result of an integrated resource group. RBV Model states unique resources and capabilities are basis to make a strategy. The strategy chosen should allow company to use its core competencies to seize opportunities in external environment. Integration of environmental resources is a condition of competitive strategy. Company's strategy and performance has feedback effect on competitive environment and resources. All these changes result in new information that will result new resource development opportunities. Thus, the strategy can be viewed as an on going sequence of actions and reactions are conditioned by resource companies and the competitive environment (Bridoux, 2004). The relationship is illustrated in Figure 2. Resources Strategy (Competitive Behaviour) Competitif Enviroment Sustainable Competitive Advantage (SCA) Performance 53 International Journal of Business and Behavioral Sciences Vol. 3, No.3; March 2013 Figure 2. RBV Approach to Performance and Competition Sources: Bridoux (2004) Competitive advantages that based on intangible assets will affect the superior performance achievement. Performance achievement divided into two non-financial and financial performance, more details are presented in Figure 3 as follows: Management’s Strategic Choice : Resource identication Resource Development/Protection Resource Deployment Key Resources Tangible asset Intangible asset Capabilities Superior Performance Sustainable Competitive Advantage Market Performance Financial Performance Value to Customer Figure 3. RBV Relations, SCA and Superior Performance Source: Fahy and Smithee (1999) Figure 4 shows that RBV analysis implementation should focus on identifying resources, which contain all sources of value identified in VRIN criteria. The powerful resource is a basis for developing a competitive advantage and build successful strategies. According to Hitt et.al. (1997), intangible assets are resources that can not be seen, it is difficult to understand and imitated by competitors. As a source of sustainable competitive advantage, managers prefer to use bottom "Intangible" resources of company capabilities and core competencies. This view is made up of the various results of research conducted by manager (Grant, 1991). RBV Theory Internal Resources Intangible Asset VRIN Criteria SCA Performance Figure 4. Relations Theory RBV, Intangible Assets, SCA and Performance Sources: Concept Development 3. Discussion Industries that previously relied on physical tangible asset make transition to a new economy. Production of goods and services as well as value creation being dependent on intangible assets (Daum, 2005). Sampurno (2010) asserts that intangible asset and effective management are sources of sustainable competitive advantage. This has motivate many 54 International Journal of Business and Behavioral Sciences Vol. 3, No.3; March 2013 companies to improve the performance of its non-financial assets because the strategy significantly influence overall company performance (Choo & Bontis, 2002). Lev (2001) assess that intangible assets are the most valuable asset for company. The role and significance of intangible asset is to increase long-term productivity and efficiency of the capital that has been invested in company (Hussi, 2004). Most experts argue that intangible resources are more able to generate a sustainable competitive advantage (Hitt et al. 1997). Therefore, in value creation, the focus shifted from the use of individual assets into a group of assets, especially intangible assets. Thus, intangible resources are strategic assets to create SCA (Sustainable Competitive Advantage) because it meets the criteria of Valuable, Rare, Imperfectly imitable, non-substitutable (VRIN) (Barney, 1991). Overview RBV, by looking at the relationship "business-strategy-performance", referring to the generic strategies of Porter (Panrell, 2006). The substance of thought is a competitive advantage can only be obtained if company has the right competitive strategy. According to Porter (1993), there are three types of competitive strategy, namely: cost leadership, differentiation and focus. Typology of business strategy is consistent with the resourcebased perspective. VRIN Criteria is a very fundamental aspect to achieve successful business strategy, especially to give value (Panrell, 2006). Company's strategy is an important part of company's organizational system that will play an important role in improving business performance. The basic concept was evidenced from research of Slater (2006), Sulastri (2006), and Muafi (2008). Research that supports the direct influence between Porter's competitive strategy and financial performance are Yamin (1999) and Fenney (2005). Generally, intangible assets integration that mediated selection strategy to achieve the SMEs performance are based on the following views. Intangible assets use theory of Resources Based Value (RBV). The assumption is every organization/company is a collection of unique resources and capabilities that becoming basis to determine strategy and main source of company in generating returns (Rumelt, 1984). Wernefelt (1984) and Barney (1991) states that companies achieve a competitive advantage by leveraging the unique resources and strategies. Research on SMEs using strategies option based on theory Porter. The theory proposes that issue of entrepreneurship (Small and Medium Enterprises/SME) should be seen as a product of company to create value (Slater, 2006). Pribadi & Kanai (2011) suggests a direct link of internal and external factors on company performance through corporate strategy. Purwohandoko (2009) use a competitive strategy as a mediating variable (low cost leadership, differentiation and focus). The analysis showed that the larger the scale, the more powerful internal resources of owned portfolio. The better carrying out of market orientation, the higher the achievement. Selection and implementation of company strategy was differ depending on the scale of its business. The study focused on intangible assets (human capital and organizational capital) was Muchtolifah (2008), explains that company's resource strategy derived from human resources (human capital). Human resources, both formal education as well as knowledge 55 International Journal of Business and Behavioral Sciences Vol. 3, No.3; March 2013 and skills, affects the management of its business. Subsequent studies by Sampurno (2010) states that alignment of Human Resources (HR) and business strategies have an influence on financial performance. Edelman's research (2002) shows the resource (human capital and organizational capital) and strategy partially had no effect on performance. Significant influence resources on performance mediated by strategy. Research conducted by Husnah et al. (2013) showed that intangible resources (human capital and relational capital) can not directly affect financial performance, competitive strategy mediation was needed. Furthermore, intangible resources (organizational capital) have a greater impact on financial performance when through the competitive strategy selection. Other research supports that intangible element of assets (human capital, organizational capital and relational capital) had no effect (low impact) on performance when not mediated by Porter's competitive strategy (Hitt et al., 2001; O'Regan & Ghobadian, 2004; Finney et al., 2005; Amoako-Gympah, 2008; and Kong et al., 2009). From above explanation, it can be interpreted that resource that met VRIN criteria by using RBV concept will be able to obtain performance/SCA, if the resources form basis for selecting the right strategy, so that concept individually describe the relationship between variables. The relationship between variables of Intangible assets, competitive strategy and financial performance, where competitive strategy becomes a mediating variable, described as follows: Intangible Asset: Human Capital Organizational Capital Relational Capital Competitive Strategy: Low cost leadership Differentiation Focus Financial Performance Sales Profitability Productivity Figure 5. Competitive Strategies mediate Intangible Assets and Financial Performance of SMEs Sources: Result of Concept and Empirical Development 4. Conclusion Conformity strategy with resources owned are important for company performance improvement. Internal Resource owned and controlled by the corporation is used as a base in formulation and implementation the strategies to achieve optimal business performance. In addition, company's survival or advantage depend on internal resources, as well as what strategies are chosen to empower those resources so they can respond to opportunities and challenges of the external environment. Financial performance is influenced by intangible assets, resource qualification and also mediated by right selection of competitive strategy. Integration of intangible assets, competitive strategy and company financial performance become one solution in globalization phenomenon, especially in SMEs sectors. 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