Everyday Oral Presentations Did you know that people fear public speaking almost as much as they fear death? It doesn’t have to be so, especially if you consider that oral presentations rely, in part, on communication skills you use every day. Did you ever persuade your parent or guardian to give you permission to go somewhere? Or, did you ever explain to a teacher the reason for an incomplete assignment? Persuading, explaining, or even entertaining—you’re better at public speaking than you think! Making an oral presentation means using speech to bring an idea to someone’s attention. Informal presentations, like the ones above, occur daily and are so common we don’t even notice them. Formal oral presentations, on the other hand, are more planned. They often take place when we address a group—either at school when we give reports, at home when we tell stories, or in the community when we raise money for organizations. The same communication skills you use in everyday oral presentations can be applied to formal oral presentations. Of course, formal oral presentations require preparation and practice, too. The steps for preparing an oral presentation are: Identifying a purpose Learning about the audience Conducting research Writing a thesis and outline Adding an introduction, a conclusion, and transitions Preparing for delivery Describe the steps for preparing an oral presentation. Demonstrate oral presentation skills. Well Said! Why Am I Here? Oral presentations have three possible purposes: • To inform—to expand the audience’s knowledge or give them a new skill • To persuade—to try to change people’s minds or to convince them to take action • To entertain—to amuse or inspire the audience These purposes can overlap, as when an informative speech uses entertainment to make a point, or when a persuasive speech supplies information. Once you know your general purpose and topic, refine it into a specific purpose that describes exactly what you want to talk about and how you want the audience to respond. For example, if the general purpose of your speech is to persuade your audience to support diabetes research, the specific purpose might be, “I want to convince at least three people from my class to participate in the Walk to Cure Diabetes.” Work the Room The second step in preparing your speech is learning about the audience. Consider the audience members themselves. What are their interests, ages, political views, incomes, and backgrounds? These physical and social characteristics, known as demographics, help shape your message. How can you relate to audience members? What is their motivation? The more you know about them, the better you are able to package your message and anticipate their reaction. Next, consider the setting. How big is the room? How long are you expected to speak? If your speech is part of a lineup of speeches, what can you do to stand out? By considering your audience’s experience, you can tailor your message for the greatest possible impact. LAP: QS-009 © 2005, MarkED 1 Too Much Information? Technology Nowathat you know why you’re presenting and to whom, you need is tool. to know what. This is your information-gathering, or research, stage. Nowadays, there is so much information available, we face information overload. Here are tips for staying organized and efficient: ■ Narrow your topic. For example, “diabetes” might become “causes of juvenile diabetes.” Narrowing your topic allows you to avoid looking for material you don’t need. ■ Familiarize yourself with good resources. • The Internet has made sharing information very easy, so easy that it is difficult to tell good information from bad. Public libraries and schools offer free access to reputable online databases, and they are often accessible from any computer with Internet access. • Libraries offer print materials that include books, pamphlets, newspapers, magazines, and more. Introduce yourself to the librarian, who will be glad to help you get started. ■ Keep reliable notes about your sources. Collect complete web addresses, references to print sources, and accurate notes from interviews. You may need to refer to them later. A Good Foundation A good outline is like a solid building: It supports and frames your presentation. It provides structure for your thoughts, helping you to be logical and complete. Begin your outline by writing a single, complete statement of the main idea. This is the thesis. One way to write a thesis is to imagine you have to write a 30-second commercial. Can you capture your complete message in an interesting way? A good thesis relates your topic to audience members and helps them see its impact. A possible thesis for an informative speech on juvenile diabetes is, “Your support for research on the prevention and cure of juvenile diabetes helps improve and save the lives of millions of people.” Audience members think, “My support? How many people are affected?” Now they are interested in knowing more. K.I.S.S. The next step is to support your main idea. People lose interest if you give them too much information, so use a maximum of five key points. Three is even better. You don’t have to tell the audience everything, just what supports your thesis. K.I.S.S. is a good rule—Keep It Straight and Simple. 2 LAP: QS-009 © 2005, MarkED How can you create order from mountains of material? Chances are, your key points fit into one of these common organizational patterns: Customer service into related subcat-image • Topical order arranges material and business egories, such as order of importance,go pros and cons, and hand-in-hand. numerical or alphabetical order. • Chronological order puts items in time sequence. Use this order to describe a process or to give directions for doing something. Other uses include historical presentations, biographies, and topics best explained with a story. • Spatial order arranges material according to physical space or geography. Examples include showing the layout of a new building and describing climate conditions around the country. • Problem/solution order describes a problem and a plan for solving it. It is usually used in persuasive speeches. To promote recycling at your school, for example, you might describe the limited space at the local landfill. Your recycling plan is the solution. • Cause-and-effect order emphasizes the relationship between events and their consequences. It might be used to demonstrate the effects of smoking or the benefits of exercise. No matter what organizational pattern you use, be sure that the key points support the thesis and that you have illustrations, facts, and examples to support your key points, too. Have We Met? Now it’s time to frame your presentation with an introduction and conclusion. Writing the introduction after you’ve worked on the content helps make it consistent with the rest of your talk. The introduction is a great opportunity for connecting to the audience, creating interest, and setting the tone. How can you get your audience’s attention with these goals in mind? Here are some reliable methods: • Quotations • Comparisons • Statistics • Descriptions • Personal stories • Questions • Humor Always make sure your opening is appropriate to the audience (especially jokes), and always relate your opening to the audience as much as possible. For example, instead of simply stating, “There are 16 million Americans with diabetes,” you can add, “That’s 1 in 17 Americans, or 2 of the 34 people in this room.” Well Said! Once you have the audience’s attention, introduce the thesis and key points. Using the juvenile diabetes example, you might begin with a brief story of a friend with diabetes and then say, “I’d like to talk to you today about the prevention and cure of juvenile diabetes. We’ll go through a brief description of the disease, how it is managed, and recent, promising research.” When you provide a preview of the content, your audience appreciates knowing the plan and is more likely to remember what you say. That’s All, Folks! A strong conclusion summarizes your material and makes it memorable. You may feel that you’re repeating yourself too much, but audiences are grateful for a review. Restate your thesis and key points, and then move on to a strong closing statement. The same methods that grab an audience’s attention in the introduction are effective in the conclusion, especially when the two are tied together. If you told a personal story earlier, tell something more about that same story now. There is one additional, important method for closing. If you are trying to get your audience to do something, challenge them with an appeal for action. What do you want them to do? Tell them now. An example of an appeal for action is, “Please join me on next month’s Walk to Cure Diabetes.” Don’t forget to invite the audience to ask questions. Answer them in a courteous manner, even if you have to repeat something covered in the presentation. Countdown to Delivery With the content of your presentation in place, you can begin to prepare for delivery. The best presentations are those that are planned and rehearsed, not read from a manuscript, nor memorized word-for-word. Prepare for delivering your presentation with the following four steps: Design visual aids. The range of visual aids you can use includes maps, lists, tables, charts, diagrams, and graphs. You have almost as many media choices, too: props, handouts, transparencies, flip charts, posters, slides, videos, and presentation software. Which best suits your message? A good visual aid will support, clarify, or emphasize it. A popular choice is presentation software, such as Microsoft PowerPoint, with a computer projector. Each slide should include a title; key words and phrases; and an appropriate, simple graphic. Allow about one minute per slide, and plan to leave each slide up until your next point, ending with a strong, concluding slide that stays up until you finish speaking. Write note cards. Transfer the key points and subpoints from your outline to index cards. Next to each, write a short reminder of your supporting material, such as an example or short list of reasons. Be brief here—use words and phrases, not complete sentences. When the note cards are completed, number them in order. Consider punching holes in the cards and putting them on a metal ring. Practice. Practice. Practice. It is tempting to skip this step, but practicing your presentation is the most important part of preparation! Rehearse your presentation from start to finish several times over a few days. Check your timing. Use your transitions, note cards, and visual aids. The biggest benefit to practice is that you will become more comfortable with the material and sound more natural. Make It Smooth Plan your appearance. Clothing and hair conA final step in preparing an oral presentation is adding transitions. tribute to the impression you give. Groom and dress These are words or sentences that connect or identify the presenyourself comfortably, but do so in a way that does not tation’s parts. After the introduction, for example, you might say, detract from your message. “Let me start by... ,” indicating the beginning of the body of your speech. Here are more examples: Tell ‘em • “Now you know the problem. Let’s look what you’re at the solution.” gonna tell ‘em, tell ‘em, and then • “Those were the benefits to this policy. tell ‘em what you told ‘em. It has some drawbacks, too.” ❝ • “First... Second... Finally...” Well Said! –Dale Carnegie ❞ LAP: QS-009 © 2005, MarkED 3 How To Say It Experts agree that how you speak during a presentation is even more important than the words you use. Your speaking style represents up to 90% of your total communication! It can reinforce or detract from your message, depending on your ability to demonstrate the following skills: Handling fear and anxiety well Using body language and voice effectively Managing notes, visual aids, and questions with ease Face Your Fear It’s the morning of your presentation, and the prospect of facing an audience makes you break out in a sweat. This is when you take a deep breath, stretch (Reach for the ceiling!), and give yourself some reminders: • You’ve prepared and practiced, and you’re comfortable with the material. • Nervousness is natural and good. The adrenaline boost gives you energy. • The self-doubt and dread you feel are inside your head, no one else’s. Think positive. heart Now you’re on your way to your presentation. Arrive early so that you have time to set up and test any equipment. Find out if audiovisual support is available, just in case you need help later. You’re about to begin. Take more deep breaths, stretch again if you can, and visualize success! Start with a Smile As you stand before the group, preparing to begin your presentation, your body language is already communicating. Effective body language, which includes facial expression, eye contact, posture, and gestures, can transform a humdrum presentation into an exciting one. • Facial expression is the look of your face as it shows your thoughts or feelings. Smiling is a sign of happiness and warmth that connects you to the audience. Smile often! • Eye contact means looking others directly in the eye. Instead of looking at your notes or at the ceiling, look directly into the eyes of audience members in each part of the room. • Posture, the way you hold your body, communicates a range of feelings. To communicate enthusiasm and confidence when speaking, face the audience with your shoul- 4 LAP: QS-009 © 2005, MarkED ders back. Your feet should be shoulder-width apart, and your arms should be resting comfortably by your sides. Avoid putting your hands into your pockets or clasping them tightly in front of you. • Gestures are limb and body movements that express or emphasize ideas, feelings, and attitudes. Effective gesturing reinforces your message. Ineffective gesturing, such as twisting your hair or drumming your fingers, detracts from it. “Umm...” Characteristics of voice, such as volume, highness or lowness, speed, and pronunciation, may need adjustment. Some speakers charge ahead no matter what, but you’ll do better if you look for feedback. Can people in the back row hear you? Do you seem to be talking too fast or too slow? Particularly distracting to an audience are fillers—small words, such as “uh,” “er,” “like,” and “y’know” that fill in spaces between sentences. One way to control fillers is to pause instead, so you can collect your thoughts and give the audience a chance to reflect. Managing the Extras No matter how much you practice, you may run into a challenge or two. Anticipate the unexpected, and you’ll minimize any negative effects. • Notes become a problem if the speaker loses his/her place. Glance at your note cards occasionally to check your progress. • If you are using a projector, avoid blocking the view. Glance at the screen to be sure the right slide is displayed. If there is an equipment problem, don’t hesitate to ask for help. • Always invite questions from the audience, and answer them as calmly and as courteously as possible. If you don’t know the answer to something, don’t be afraid to admit it. People will appreciate your honesty. You did a great job! Once you give a successful oral presentation, you may find you really enjoy it. To develop this important skill, practice it whenever you have the opportunity. You might want to look into the Youth Leadership Program at a local chapter of Toastmasters International, an organization devoted to helping people become effective speakers (www.toastmasters.org). Well Said!