COBIT 5 Framework Patrick Soenen Presentation based on COBIT 5 Exposure Draft – ©2011 ISACA ISACA has designed COBIT 5 : The Framework as an educational resource for control professionals Reproduction only for academic non –commercial use CobiT® is a trademark of the ISACA. 1 A governance and management framework for information and related technology that starts from stakeholder needs with regard to information and technology. The COBIT 5 framework is intended for all enterprises, including non-profit and public sector. Today enterprises need to achieve increased: • Value creation through enterprise IT; • Business user satisfaction with IT engagement and services; • Compliance with relevant laws, regulations and policies. CobiT® is a trademark of the ISACA. 2 COBIT evolution Enterprise Governance of IT COBIT 5 ties together all ISACA knowledge assets, i.e. Governance •COBIT 4.1 •Val IT™ •Risk IT •Business Model for Information Security™ (BMIS™) •IT Assurance Framework™ (ITAF™), •Taking Governance Forward (TGF), •Board Briefing on IT Governance, 2nd Edition. Evolution Management Control Audit COBIT 1 COBIT 2 COBIT 3 COBIT 4 1996 1998 2000 2005 CobiT® is a trademark of the ISACA. COBIT 5 2011 3 ISACA Frameworks Included CobiT® is a trademark of the ISACA. 4 COBIT 5 Principles The COBIT 5 Framework is based on 5 principles CobiT® is a trademark of the ISACA. 5 COBIT 5 Principles Value creation Stakeholder needs 1. Integrator Framework COBIT 5 is complete in enterprise coverage, providing a basis to integrate effectively other frameworks, standards and practices used. Governance objectives Enablers Knowledge base Content filter Product family CobiT® is a trademark of the ISACA. 6 COBIT 5 Principles 2. The Governance Objective: Stakeholder Value Enterprises exist to create value for their stakeholders, so the governance objective for any enterprise is value creation. Value creation means realising benefits at an optimal resource cost whilst optimising risk CobiT® is a trademark of the ISACA. 7 COBIT 5 Principles 3. Business and Context Focus focussing on enterprise goals and objectives, by covering all of the critical business elements. Every organisation has its own context determined by external and internal factors Goals cascade to translate into specific IT goals CobiT® is a trademark of the ISACA. 8 COBIT 5 Principles 4. Governance Approach— Enabler Based Main elements of the governance approach : Governance enablers are the organisational resources for governance, such as frameworks, principles, structure, processes and practices, toward which or through which action is directed and objectives can be attained Governance scope: Governance can be applied to the whole enterprise, an entity, a tangible or intangible asset, etc. Roles, Activities and Relationships: It defines • who is involved in governance, • how they are involved, • what they do and • how they interact CobiT® is a trademark of the ISACA. 9 COBIT 5 Principles 5. Governance- and Management structured A clear distinction between governance and management. These two disciplines • include different types of activities, • require different organisational structures, • serve different purposes CobiT® is a trademark of the ISACA. 10 COBIT 5 Architecture Value creation Stakeholder needs Governance objectives Enablers CobiT 5 Architecture Knowledge base Content filter Product family Stakeholder value is based on the stakeholder needs The governance objectives take into account • ISACA Guidance • Other standards By structuring guidance around enablers Building a consistent knowledge base for all the guidance Filter to build • • • • Framework Process reference guide Implementation guide Practice guide CobiT® is a trademark of the ISACA. 11 Value creation Value creation The governance objective is value creation = Realising benefits at optimal resource cost whilst optimising risk Stakeholder needs Governance objectives Enablers Knowledge base Content filter Product family The stakeholders for enterprise IT can be • internal (Board, CEO, CFO, business executives, process owners, risk managers, IT users, IT managers, etc… ) and • External (business partners, suppliers, shareholders, customers, regulators… ) They can have different and even conflicting needs CobiT® is a trademark of the ISACA. 12 Governance Objectives Value creation Stakeholder needs Governance Objectives Governance objectives Enablers Knowledge base Content filter Product family • Governance objectives are based on the stakeholders needs and the value creation i.e. benefits, resources and risks • The existing ISACA guidance is used : CobiT, Val IT, Risk IT, BMIS, ITAF, TGF and Board Briefing • Other relevant frameworks : ITIL, TOGAF CobiT® is a trademark of the ISACA. 13 Goals Cascade Value creation Governance Objectives Stakeholder needs Governance objectives Enablers Mapping Governance objectives translate into enterprise goals Mapping Realising enterprise goals requires IT related goals Enterprise Goals IT Goals Knowledge base Mapping Content filter For IT related goals to be achieved, enablers are required Product family CobiT® is a trademark of the ISACA. 14 Goals cascade Entreprise goals mapped to Governance Objectives Value creation Stakeholder needs Governance objectives Enablers Knowledge base Content filter Product family BSC F I N A N C I A L C U S T O M E R I N T E R N A L L &G Governance objectives Description Benefits Risk Resource 1.Stakeholder value of business investments P 2.Portfolio of competitive products/services P S 3.Managed business risks P S 4.Compliance with ext. laws and regulations P 5.Financial transparency P S S 6.Customer oriented service culture P S 7.Business service continuity & availability P 8.Agile responses to changing environment P S 9.Information based strategic decision making P P P 10.Optimisation of service delivery costs P S 11.Optimisat.of business process functionality P P 12.Optimisation of business process costs P P 13.Managed business process changes P P S 14.Operational and staff productivity P P 15.Compliance with internal policies P 16.Skilled and motivated people S S P 17.Product and business innovation culture P CobiT® is a trademark of the ISACA. 15 Goals cascade IT related goals Value creation Stakeholder needs Governance objectives Enablers Knowledge base Content filter Product family BSC F I N A N C I A L Description 1. Alignment of IT and business strategy 2. IT compliance and support for business compliance with ext. laws & reg. 3. Commitment of executive management for making IT related decisions 4. Managed IT related business risks 5. Realised benefits form IT-enabled investments and services portfolio 6. Transparency of IT costs, benefits and risks C U 7. Delivery of IT services in line with business requirements S 8. Adequate use of applications, information and technology structure T I N 9. IT agility T 10. Security of information, processing infrastructure and applications E R 11. Optimisation of IT assets, resources and capabilities N A 12. Enablement and support of business processes by integration L 13. Delivery of programme on time, on budget et on business requirements 14. Availability of reliable and useful information 15. IT compliance with internal policies L 16. Competent and motivated IT personnel &G 17. Knowledge, expertise and initiatives of business motivation CobiT® is a trademark of the ISACA. 16 Enablers Value creation Stakeholder needs Governance objectives Enablers Knowledge base Processes Culture, Ethics, Behaviour Service Capabilities Skills & Competencies Principles & Policies Organisational Structures Information Content filter Product family Enablers are tangible and intangible elements that make governance and management over enterprise IT work. The enablers are driven by the goal cascade CobiT® is a trademark of the ISACA. 17 Enablers Value creation Stakeholder needs Governance objectives To achieve objectives and to produce output Include infrastructure, technology and applications Enablers Knowledge base Required for successful completion of activities and for taking correct decisions Content filter Product family To translate desired behaviour into guidance for day-to-day mgt CobiT® is a trademark of the ISACA. Of individuals and of the organisation Key decision making entities Required for keeping the organisation running and well governed 18 Generic enabler model Value creation Stakeholder needs The generic enabler model applies to all CobiT enabler. The generic model has been applied to the Process enabler Governance objectives Enablers Knowledge base Content filter Product family CobiT® is a trademark of the ISACA. 19 Enabler capability levels The process maturity model of COBIT 4.1 has been replaced with a capability model based on ISO/IEC 15504 Value creation Stakeholder needs Governance objectives Enablers Knowledge base Content filter Product family COBIT 4.1 Maturity Model Levels COBIT 5 ISO/IEC 15504 Based Capability Levels 5. Optimised 5. Optimised Continuously improved to meet relevant current and projected enterprise goals. 4. Managed and Measurable 4. Predictable Operates within defined limits to achieve its process outcomes. 3. Defined 3. Established Implemented using a defined process that is capable of achieving its process outcomes. 2. Managed Implemented in a managed fashion (planned, monitored and adjusted) and its work products are appropriately established, controlled and maintained. N/A Meaning of the COBIT 5 ISO/IEC 15504 Based Capability Levels N/A 1. Performed Process achieves its process purpose. 2. Repeatable 1. Ad Hoc 0. Non-existent 0. Incomplete Not implemented or little or no evidence of any systematic achievement of the process purpose. CobiT® is a trademark of the ISACA. Context Enterprise view/ corporate knowledge Instance view/ individual knowledge 20 Knowledge base & products Value creation Stakeholder needs Governance objectives The knowledge base contains all guidance and content Enablers Series of products built from the knowledge base Knowledge base Content filter Product family CobiT® is a trademark of the ISACA. 21 Governance & management processes COBIT 5 advocates that organisation implement governance and management processes, such that the key areas below are covered 1 governance domain 4 management domains CobiT® is a trademark of the ISACA. 22 Process reference model • The process reference model is divided into 5 domains : 1 governance domain : EDM • 4 management domains : APO,BAI, DSS & MEA Evaluate, Direct & Monitor (EDM) Align, Plan & Organise (APO) Build, Acquire & Implement (BAI) Monitor, Evaluate & Assess (MEA) Deliver, Service & Support (DSS) Processes for Management of Enterprise IT Processes for Governance of Enterprise IT CobiT® is a trademark of the ISACA. 23 Process reference model The complete set of 36 processes : 5 governance and 31 management processes CobiT® is a trademark of the ISACA. 24 Implementation The 7 phases of the implementation life cycle CobiT® is a trademark of the ISACA. 25