plantemoran.com {COSO Framework} A higher return on experience. Changes to COSO framework = more versatile and cost effective approach. 2 I. Changes to the COSO Framework Maintaining a sound control environment is a critical component of mitigating risks inherent in a continuously changing economic, technological, and regulatory environment. Organizations are expected to provide swift, effective, and socially responsible measures to safeguard against these risks. Enter the Committee of Sponsoring Organizations of the Treadway Commission (COSO), who published Internal Control — Integrated Framework in 1992 to provide a common definition of and efficient method to analyze and evaluate internal controls. COSO’s Internal Control — Integrated Framework (COSO’s Framework) became the best-practice standard for 20 years. The final version of the updated COSO framework was released to the public on June 6, 2013. While the changes to the framework will not result in substantial changes for organizations with a control environment deemed to be effective, the updates to the framework will result in a more versatile and cost-effective approach to the design and evaluation of organizational internal control systems. Additionally, this should not impact the attestation process under SOX 404. Here is a brief overview of COSO and its key changes based on the recently issued exposure draft from September 2012; although the changes are not final, we do not anticipate a significant change from the exposure draft. Why Did the Framework Change? The original Internal Control — Integrated Framework stood unchanged for 20 years. The Committee of Sponsoring Organizations elected to update the framework to reflect the dynamic changes in the business environment by incorporating discussions on the technological advances in business processes and communication, as well as an ever-increasing regulatory atmosphere that impacts an organizational control environment. The updated framework has been modified to maintain relevance with current and future business environments and will apply to public companies, privately held companies, not-for-profit agencies, and governmental entities. This does not, however, change other COSO Frameworks, such as 2004’s Enterprise Risk Management — Integrated Framework, but will be used alongside the forthcoming update to the Guidance on Internal Control over External Financial Reporting (ICEFR) to update the guidance set forth for Smaller Public Companies. What Are the Key Changes to the Framework? The Framework is expected to provide users a number of benefits, highlighted by the following: • Increased ease of use through revised codification structure • Enhanced corporate governance The Original Framework • Improved breadth & scope of risk assessment COSO was founded on four critical underlying concepts: • Expansion of guidance for objectives beyond periodic financial reporting • Consideration of fraud prevention • Ability to adapt controls to changing business environments • Consideration of extended business models • Internal control is a process toward the achievement of organizational objectives. • The internal control process is driven by people at all levels of the organization. • Internal control is a means to achieve objectives within one or more separate but overlapping categories. • Internal control can provide only reasonable assurance to the achievement of organizational objectives. The framework further details five framework components as summarized by the updated COSO Cube for internal controls, shown below: • Control environment • Risk assessment • Control activities • Information & communication • Monitoring activities The original five Internal Control Integrated Framework components remain, but 17 principles from the original framework are now explicitly listed among those five components. As a result, the framework adopts a principles-and-attributes approach, which provides more detailed guidance for designing and assessing the effectiveness of internal controls. This change is critical because the framework more clearly communicates the fundamental concepts associated with the components of internal control. 1 The 2012 Framework and SOX The COSO Framework is expected to remain consistent with SEC suitability criteria and to remain an accepted framework for use by management and independent auditors in meeting SOX requirements. While use of the updated Framework will not result in substantial changes that have been effectively leveraging COSO’s 1992 framework to meet SOX compliance requirements, the updates to the framework will result in a more versatile and cost-effective approach to the design and evaluation of organizational internal control systems. Because the updated framework represents an evolution of, but remains consistent with, the original, it should not impose a higher level of control and should not impact the attestation process under SOX 404. Organizational objectives are set by management and represent the activities necessary to achieve that which is set forth in the organization’s vision and mission. The Framework categorizes entity objectives into the three basic categories: operations, reporting, and compliance. • Operations objectives relate to the effectiveness and efficiency of the entity’s operations, including operational & financial performance goals, as well as safeguarding assets against loss. • Reporting objectives relate to internal & external financial and non-financial reporting. These objectives may concern reliability, timeliness, transparency, or other terms as set forth by entity policy or external regulators. • Compliance objectives relate to the legal & regulatory environment within which the entity must operate. The purpose of the internal control system is to ensure that the organizational objectives are met. This is done through the use of internal control components. II. COSO Framework Structure A direct relationship exists between organizational objectives, control components (that which is required to meet organizational objectives), and entity structure. This relationship is visually depicted in the form of the COSO cube: • The three categories of objectives are represented by the columns. • The five components are represented by the rows. • The entity structure is represented by the third dimension of the cube. The COSO Framework maintains that internal control is a highly integrated system in which the components actively impact one another. These component activities, considered to be relevant and suitable for all organizations, often overlap and evolve with changes to the organization’s internal and external environment. The components are as follows. • Control environment: The internal organizational environment driven by the management operating philosophy, risk appetite, integrity, & ethical values. •Risk assessment: Risks are identified & the likely impact on the organization is assessed. • Control activities: Policies & procedures are implemented to ensure organizational objectives and risk-mitigation activities are effectively executed. •Information and communication: Relevant information is communicated in an acceptable format & timely fashion to enable the organization to meet its objectives. • Monitoring: The internal control process is continually monitored. Modifications are made to improve internal control activities as a result of the monitoring process. Each component applies to all three categories of objectives. Control Environment, for example, has a strong and direct effect on the operations, reporting, and compliance objectives through the overall attitude, awareness, and actions of management. Entities require each of the five components to maintain effective internal control over business activities. 2 However, the entity’s internal control system must be tailored based upon organization-specific factors such as size, risk appetite, entity-level objectives, and operational needs, as well as environmental factors related to the industry, competitive, and regulatory environment. As previously discussed, the Framework is comprised of five components of internal control and an additional 17 principles representing the fundamental concepts associated with those components. Below is a summary of each of the five components and each related principle: Component Principle Control Environment 1. The organization demonstrates a commitment to integrity & ethical values. 2. The board of directors demonstrates independence of management & exercises oversight for the development & performance of internal control. 3. Management establishes, with board oversight, structures, reporting lines, & appropriate authorities & responsibilities in the pursuit of objectives. 4. The organization demonstrates a commitment to attract, develop, & retain competent individuals in alignment with objectives. 5. The organization holds individuals accountable for their internal control responsibilities in the pursuit of objectives. Risk Assessment 6. The organization specifies objectives with sufficient clarity to enable the identification & assessment of risks relating to objectives. 7. The organization identifies risks to the achievement of its objectives across the entity & analyzes risks as a basis for determining how the risks should be managed. 8. The organization considers the potential for fraud in assessing risks to the achievement of objectives. 9. The organization identifies & assesses changes that could significantly impact the system of internal control. Control Activities 10. The organization selects & develops control activities that contribute to the mitigation of risks to the achievement of objectives to acceptable levels. 11. The organization selects & develops general control activities over technology to support the achievement of objectives. 12. The organization deploys control activities as manifested in policies that establish what is expected & in relevant procedures to effect the policies. Information & Communication 13. The organization obtains or generates & uses relevant, quality information to support the functioning of the other components of internal control. 14. The organization internally communicates information, including objectives & responsibilities for internal control, necessary to support the functioning of other components of internal control. 15. The organization communicates with external parties regarding matters affecting the functioning of other components of internal control. Monitoring Activities 16. The organization selects, develops, & performs ongoing &/or separate evaluations to ascertain whether the components of internal control are present & functioning. 17. The organization evaluates & communicates internal control deficiencies in a timely manner to those parties responsible for taking corrective action, including senior management & the board of directors, as appropriate. 3 Limitations of Internal Control and the Framework By design, the Framework is intended to ensure that internal controls provide reasonable assurance of the achievement of organizational objectives. However, the Framework specifically notes that limitations do exist and may result from the: • Suitability of objectives established as a precondition to internal control • Reality that human judgment in decision making can be faulty • Breakdowns that can occur because of human failures such as errors • Ability of management to override internal control • Ability of management, other personnel, and/or third parties to circumvent controls through collusion These limitations preclude the board and management from having absolute assurance of the achievement of the entity’s objectives through effective internal control. Moreover, no matter how well internal controls are designed, the system cannot overcome the certain limitations associated with organizations that do not understand the purpose of internal control or the proper procedures to remediate ineffective internal controls. Internal control cannot overcome the limitations associated with management and employees that do not value or support the process of internal control and demonstrate this attitude through circumvention of policies and procedures. Finally, internal control cannot overcome the limitations associated with collusion by management or employees to commit fraud. III. Evaluate Existing System of Internal Control The process and methods for evaluating an organization’s system of internal controls has not fundamentally changed since the inception of the original COSO framework and will continue to be familiar to those with experience in Internal Audit and the evaluation of internal controls. The updated framework has, however, provided more defined tools to aid in the evaluation of a system of internal controls. 4 The updated framework provides better guidance on performing a ‘top-down/risk-based’ approach to internal control assessment and provides sample tools; however, many organizations may have similarly designed tools for internal control evaluation. Similarly, the updated guidance suggests that the five components and 17 principles of the framework are present and functioning. This is prevalent in many organizations that have adopted (or been required to adopt) Sarbanes-Oxley. More specifically, the entity level controls assessment already provides a path to assess the five components of the framework (control environment, risk assessment, control activities, information and communication, and monitoring). The updated framework’s approach and templates suggest that organizations should prepare a variety of documentation, first, at the principle level, noting controls and deficiencies and then rolling this information upwards into the five components The updated framework has provided templates that it suggests organizations use for this assessment; however, the crux of the discussion revolves around the following: • Is the component present as described by the 17 principles? Is it functional? If so, how is this conclusion supported? • If a deficiency exists, identification of the deficiency that specifically speaks to this component, describe the issue • If a deficiency exists, are there other compensating controls that can be tested? The sum of these documents allows organizations and auditors to quickly assess the organization’s internal control structure by using the points of focus under each of the 17 principles as guidance to ensure that internal controls are operating effectively. COSO has furnished sample documentation to document these items. However, management has the ability to modify its existing templates to ensure that it captures the principles and components. Therefore, as assurance auditors move forward, it will be useful to consider the points of focus and summarize the way in which information is reported back to the assurance auditors to place greater reliance on the framework. This should be achieved through minimal effort by modifying existing reporting tools and templates to incorporate the information. In assessing an organization’s framework, the information should be presented to address the following: 1. What controls are tied to the principles (principles are already tied to specific components)? 2. Beneath each principle, identify which control addresses the points of focus. 3. If there are controls present to address the principle, is it operating effectively? 4. If not, what controls failed, which compensating controls are in operation & at what level is the deficiency (material weakness, significant deficiency, or control deficiency)? Role of Information Technology Since the framework was rolled out in 1992, the most drastic change in the operating environment of organizations is information technology. The framework did not have much structure around the IT environment. Internal audit departments, management, and audit committees recognized these changes and did a good job of ensuring that IT became a part of the overall internal control structure of an organization. The updated framework specifically supports IT within the framework through its points of focus in each of the principles. IV. Design System of Internal Control The Framework asserts that the foundation of the internal control system is the organizational operating, reporting, and compliance objectives. Objectives may be set for the entity as a whole, or relate to specific processes and activities. Common entity-level objectives shared by most organizations are maintaining a platform of ongoing success, complying with laws and regulations, providing a working environment that is safe and productive, and reporting relevant and timely information to stakeholders. Management must identify organization specific objectives within each of the three categories and the processes that must be in place in order to meet them. Moreover, management must identify the risks that may prevent those objectives from being met and design a system of internal control to mitigate those risks. The updated COSO Framework can be used as a tool to assist in the design of a new system of internal control. Management may apply a systematic approach to apply the increased detail in the codification of the framework to lay the foundation of their organizations internal control system. Management may view the framework as a template from which to model the system. Each Framework component, control environment, risk assessment, control activities, information and communication, and monitoring activities, may serve as functional areas for which control activities must be focused. In order to create and maintain an effective control environment, management must ensure that each control component is present and operating in an effective manner. Doing so will help to ensure that the presence of risks that act as an impediment to managements goals are properly addressed and mitigated. Management may elect to view the Framework components as a top-down approach to control environment design. At the highest level is the control environment, often thought of as the embodiment of the “tone at the top,” management and the board’s attitude toward the concept of internal control. This component ensures and demonstrates that management and the board value internal control, and have set organizational goals to ensure that a high moral and ethical standard is upheld by both executive management and employees, and is reflected within their behavior. The risk assessment component provides guidance to ensure that management engages in activities to identify, evaluate, and mitigate risks, including those arising specifically from fraud. The control activities framework component requires management to implement actions that contribute to the mitigation of risks as designed and documented in relevant policies and procedures. The information and communication framework component ensures that management effectively communicates the expectations related to the control activities via relevant quality information distributed through proven and reliable channels. The monitoring activities framework component ensures that the organization takes the appropriate actions to monitor the design and effectiveness of control activities and takes the appropriate corrective actions, when needed. 5 Selection of Controls Integrated within each of the five Framework components are 17 principles designed to represent the fundamental concepts to support the components. Management may adopt the approach to specifically address each of the 17 principles by designing and implementing an internal control activity to ensure that the principle is met. For example, management may wish to address the control environment framework component. In order to ensure the control environment component is effectively operating, management should ensure that each of the control environment principles listed below are present and functioning via specific control activities. Control Environment • The organization demonstrates a commitment to integrity & ethical values. • The board of directors demonstrates independence of management & exercises oversight for the development & performance of internal control. • Management establishes, with board oversight, structures, reporting lines, & appropriate authorities & responsibilities in the pursuit of objectives. • The organization demonstrates a commitment to attract, develop, & retain competent individuals in alignment with objectives. • The organization holds individuals accountable for their internal control responsibilities in the pursuit of objectives. Each principle serves as an objective to be met to ensure that the Framework component is effective. For example, management may demonstrate commitment to integrity and ethical values by establishing an organizational code of conduct, which executives and staff must read and acknowledge via electronic signature on an annual basis. The board of directors may demonstrate independence of management and exercise oversight for the development and performance of internal control via the formation of an internal audit committee of the board of directors which regularly reviews the findings, recommendations, and results of the internal audit function. When using the Framework to design a system of internal control, management should consider the business processes in place as there may be instances where internal control is operating, albeit undocumented. Through direct observation, management may note the design and operation of control activities occurring through the normal course of business. 6 These instances should be evaluated for effectiveness of design and operation, documented, and integrated into the organization’s system of internal control. Controls over the release of cash serve as examples of this type of activity. Organizations often establish threshold amounts for which cash disbursements may be issued without increasing levels of approval. This organizational level of authority policy may dictate the number of executive approvals that must be obtained to issue cash disbursement of a certain amount. The preventive control used in this simplified example is assumed to be in place and firmly integrated into the normal course of business for the organization. Outside of documenting and communicating the activity, no further control procedures may be necessary to mitigate the risks associated with this portion of the business operation. However, should management identify any areas for which a Framework component is not present and operating, specific controls will need to be designed to ensure the risks associated with the relevant processes are mitigated. Revisiting the example of the disbursement portion of the cash control cycle, management may discover that there are unexplained discrepancies between the general ledger cash account and that which is reported on the bank statement. Further investigation may discover that monthly bank reconciliations are not performed. Management must then design and implement a monthly bank reconciliation control to ensure that the bank account activity is monitored, valid cash transactions are recorded in the ledger, invalid cash transactions are identified, the ledger correctly reflects the organization’s cash position, and that the reconciliation is performed and reviewed on a timely basis. Management and the board of directors must select controls to ensure that risks that may prevent the organization from meeting the operating, reporting, and compliance objectives are sufficiently mitigated. In cases where the organization must report to regulators, shareholders, creditors, or other third parties on the design and operating effectiveness of its overall system of internal control, management must design and implement controls to meet the specific criteria set forth by those who require the assertion that all components of internal control are in place and functioning. The requirements imposed by the third parties often determine the nature and extent of the documentation to support the design and operation of the internal control system. Cost — Benefit Analysis When using the COSO Framework to design a system of internal control, management must evaluate the benefit and costs of design, implementation, and operation of the selection of controls. Properly utilized, internal control provides management and the board of directors with a system to efficiently and effectively achieve goals and objectives aimed at increasing shareholder wealth. In order to monitor the status of these goals and objectives, management and the board must ensure there are controls in place to ensure the delivery of operational and administrative information to support critical decision making related to operations, capital investment, and financing. Further, an effective system of internal control will ensure that there are mechanisms for timely and efficient processing of transactions and metrics to evaluate operational data as well as the presence of a conduit for the timely communication of reliable financial and non-financial reporting to external stakeholders For many organizations, certain goals and objectives are compulsory and involve meeting regulatory requirements. These compliance objectives may be met consistently and efficiently through the effective use of an internal control system, and will avoid potential costs such as fines and fees levied due to non-compliance. The Framework provides management with guidance to ensure that compliance objectives are addressed and met in a satisfactory manner. When evaluating the implementation of a system of internal controls, it is imperative that an organization evaluate the costs associated with the project. These costs include the easily measurable direct and indirect costs associated with implementing and maintaining an internal control system. Examples may include hiring and/or training additional staff, purchasing or upgrading an enterprise resource planning (ERP) system, or physically securing inventory and assets. In addition, it is also important to evaluate the opportunity costs associated with use or redirection of resources. For instance, recruiting and retaining staff with a higher level of competency will require higher compensation costs. The resources used to this end cannot be invested elsewhere in the organization. In order to determine the full cost of implementing a system of internal control under the updated Framework, management must assess the efforts required to select, document, and perform control activities. Selection of control activities involves a thorough examination of the critical business processes and the determination of the risk areas for which key controls must be placed. Once selected, the design of the process and key controls must be captured and communicated via documentation, often in the form of flowcharts and narratives. In order to establish and clarify roles and responsibilities, control documentation must be evaluated by the key process owners for acceptance and understanding. This process helps management set standards and communicate expectations for operational and control performance, as well as establish the means to identify the evidence necessary to evaluate the system of internal control. Process owners must ensure that the control activities are present within their processes and are operating effectively as determined by the criteria established by management. Often, this involves an incremental increase in the efforts needed to effectively plan and execute the business process. However, this may be mitigated by the added leverage provided by technology that increases the efficiency of data collection, processing, and analysis to assist in management decision making. Management and the board of directors must identify and allocate the resources necessary to monitor the system of internal control, evaluate its effectiveness, and update the system with any required changes or improvements found as a result of the assessment. This may be achieved through the development of the internal control function as a component of the organization, or through the use of an independent service provider. In both cases, the internal audit function must work with management while maintaining independence in both appearance and practice. For internal audit functions that operate as a part of the organization, independence can be achieved by reporting functionally to the board of directors while reporting administratively to management. Determining the breadth and depth of the scope of the internal control system is a matter of judgment, and should be done with cost-effectiveness in mind. Moreover, the complexity of the cost-benefit analysis is intensified by the interrelationship of controls within the ongoing business operations. Management faces challenges in isolating costs and benefits within a mix of controls that has been selected to fit the needs of the organization. However, cost alone is 7 not an acceptable reason to avoid implementing a sufficient system of internal controls. The cost and benefits considerations support management’s ability to develop and maintain a system of internal control that balances the allocation and deployment of resources to the areas of greatest risk, need, or other factors relevant to the objectives set by management. As a result, management must rely upon the COSO Framework’s integrated approach to ensure the efficient application of internal controls by eliminating redundancies and needlessly onerous processes. Effective internal control should meet the needs of the organization without hindering the efficiency of operations and management. V. Conclusion The 2013 COSO Framework emphasizes that the establishment and maintenance of a sound control environment is solely the responsibility of management. In order to help ease navigation of this undertaking, the updated framework serves as a critical tool that can assist management with the actions necessary to maintain a sound control environment and effectively manage risk. The explicit listing of the 17 principles increases the framework’s ease of use and provides clarity for management to apply the Framework in the design, implementation, operation, and evaluation of the effectiveness of the system of internal control. Use of COSO’s updated internal control framework will benefit organizations seeking to build or improve upon their internal control system. The Framework provides enhanced guidance that makes it easier for management and the board of directors to evaluate processes, identify, design, and implement controls to ensure an effective control environment. Organizations may leverage the Framework to better identify and mitigate risks within a rapidly changing business environment as the enhanced focus on principles may reveal areas not appropriately addressed. The Framework will help senior management consider the importance of addressing the areas of control that should better support the organizational objectives. For more information contact: Doug Farmer Matthew Bohdan Partner 312.602.3691 doug.farmer@plantemoran.com CPA, CIA 2248.223.3619 matthew.bohdan@plantemoran.com Jack Kristan MBA, CPA, CIA 248.223.3605 jack.kristan@plantemoran.com 8 Changes to COSO framework = guidance for risk response. 9 plantemoran.com