AMAYSIM PRICE TABLE Valid as of 02 November 2015 amaysim Price Table valid as of 02 November 2015 Table of Contents 1. ABOUT THIS PRICE TABLE 4 2. CHARGES FOR CALLS, SMS AND DATA 4 2.1. 2.2. 2.3. CALCULATION OF CHARGES FOR CALLS CALCULATION OF CHARGES FOR SMS AND MMS CALCULATION OF CHARGES FOR MOBILE DATA 4 4 5 3. OTHER CHARGES 5 3.1. 3.2. 3.3. 3.4. 3.5. 3.6. 3.7. 3.8. 3.9. 3.10. 3.11. 3.12. POSTPAID MINIMUM CHARGE GOLD NUMBER CHANGE OF NUMBER PAPER INVOICE CHANGE OF ACCOUNT HOLDER LATE PAYMENT CHARGE DISHONOURED PAYMENT CHARGE COLLECTING AGENT CHARGES REACTIVATION CHARGE SIM CARD REPLACEMENT HISTORIC BILLING INFORMATION TRANSACTION FEE 5 5 5 6 6 6 6 6 7 7 7 7 4. INTERNATIONAL ROAMING ADDITIONAL CHARGE INFORMATION 7 4.1 4.2 4.3 4.4 ACCESSING VOICEMAIL WHILST OVERSEAS INTERNATIONAL ROAMING VOICEMAIL DEPOSIT WITHOUT UNCONDITIONAL DIVERSION CALLING CUSTOMER SERVICE WHILE OVERSEAS SATELLITE, AERO & MARITIME 7 8 8 8 5. APPLE REGISTRATION 8 5.1 5.2 5.3 FACETIME IMESSAGE ADDITIONAL APPLE REGISTRATION CHARGES 8 9 9 6. CREDIT CARD PRE-AUTHORISATION 9 6.1 PRE-AUTHORISATION TRANSACTION 9 7. PRICE TABLE 10 7.1 7.2 7.3 7.4 AMAYSIM AS YOU GO AMAYSIM FLEXI AMAYSIM UNLIMITED UNLIMITED 1GB 11 12 13 14 - 2 of 28 - amaysim Australia Limited, P.O. PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table valid as of 02 November 2015 7.5 7.6 7.7 7.8 7.9 UNLIMITED 2GB UNLIMITED 5GB UNLIMITED 5GB PLUS UNLIMITED 8GB MOBILE BROADBAND Appendix 1 Appendix 2 Appendix 3 15 16 17 18 19 International Rates - Top Destinations International Rates – Rest of the World Group International Roaming - 3 of 28 amaysim Australia Limited, P.O. PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table valid as of 02 November 2015 1. About this Price Table a) This is the standard Price Table for the amaysim Australia Mobile Service. It states the applicable pricing for the amaysim Service, except to the extent where any applicable Product Specific Terms and Conditions specify alternative pricing. b) This Price Table is part of our Standard Form of Agreement, which is made up of all of the documents listed in our General Terms. c) The latest version of the above documents is available for download on our website www.amaysim.com.au. 2. Charges for Calls, SMS and Data 2.1. Calculation of Charges for Calls 2.1.1. Each call made by you will be measured from the time the call is established to the time the call is finished. 2.1.2. Unless otherwise indicated all calls will be billed in 60 seconds increments. This means that charges for a part of one minute will be rounded up to a full minute. The total number of minutes will then be multiplied with the respective call charge associated with this Call Type as set out in the Price Table below or on our website www.amaysim.com.au. 2.1.3. You will not be charged a Flagfall for calls whilst you are in Australia. You may be charged a Flagfall while you are abroad by the respective local operator when you make calls through on International Roaming. 2.1.4. To calculate the time of a call we will be using the local time recorded at the first mobile base station that your call is being routed through. 2.2. Calculation of Charges for SMS and MMS 2.2.1. SMS will be charged per standard text message. A standard text message is 160 characters long, but some mobile phones permit longer messages. In that case, a message with more than 160 characters will be divided up into the number of messages required to convey the full message. Each one of these separate messages will be charged at the standard rate per message as set out in the Price Table below. 2.2.2. MMS will be charged per message. Each message will be charged at the standard rate per message as set out in the Price Table below or on our website www.amaysim.com.au. - 4 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table valid as of 02 November 2015 2.2.3. Receiving SMS and MMS in Australia is free of charge. 2.2.4. MMS sent or received outside Australia will be charged at the standard International MMS per message and International Roaming data charges as set out in the Price Table below or on our website www.amaysim.com.au. 2.3. Calculation of Charges for Mobile Data 2.3.1. Charges for the use of Mobile Data are based upon 1 MB increments per session for 3G only customers, and based upon 1 KB increments per session for 4G customers. For 3G only customers, sessions that make up part of 1 MB will be rounded up to the next full 1 MB increment. For 4G customers, sessions that make up part of 1 KB will be rounded to the next full KB increment. The number of megabytes used for both 3G and 4G customers will then be multiplied with the charge as set out in the Price Table below. 2.3.2. A data session is a data transaction between your mobile handset and an Internet destination such as a website or the database for a smartphone application. Your handset controls when a session starts and when it ends. amaysim cannot influence this. For example, depending on how your handset operates, browsing a series of webpages may be a single session, or a session may start and end each time when your smartphone is updating your email or you activate a smartphone application. 3. Other Charges 3.1. Postpaid Minimum Charge 3.1.1. If you use the Postpaid Payment Option, a per account, minimum spend is required Postpaid minimum account spend 3.2. $5.00 / month Gold Number You may opt to select a Gold Number which may be more memorable. Choosing a Gold Number incurs a one-off charge as set out below. Gold Number Charge 3.3. $30.00 one off Change of Number You may need a new phone number because you have received calls of harassing nature. If you have reported the matter to the relevant law enforcement agency, we - 5 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table valid as of 02 November 2015 will supply you with a new phone number free of charge. In all other cases you will have to pay the charge as set out below when you request a new phone number: Change of Number Charge 3.4. $20.00 per event Paper Invoice We will provide you with a digital invoice over the sum of your usage in pdf-format. The digital invoice constitutes a tax invoice. If, however, you request the production of a paper invoice in our Service Centre we may charge you for the paper invoice as set out below: Paper Invoice Charge 3.5. $5.00 per invoice Change of Account Holder When you ask us to transfer a SIM card to the account of another person we may charge you a fee as set out below: Change of Account Holder Charge 3.6. $20.00 per event Late Payment Charge If you do not pay all amounts you owe us by the date the payment is due, we may charge you a late payment fee as set out below: Late Payment Charge 3.7. $10.00 per event Dishonoured Payment Charge If you elect to pay your bills by direct debit and your bank dishonours the payment we may charge you a fee for the dishonoured payment. The charge is set out in the Price Table below. Dishonoured Payment Charge 3.8. $20.00 per event Collecting Agent Charges We may engage an agent to recover money that you owe to us or we may sell your debt to a collecting agent altogether. We may pass on all fees and charges that we incur in recovering the outstanding amounts owed by you. - 6 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table valid as of 02 November 2015 3.9. Reactivation Charge If we have suspended the Service on your request (eg because you have lost or your amaysim SIM card or it has been stolen) we may charge a fee as set out in the Price Table below when you ask us to resume the Service. Service Suspension Charge 3.10. $10.00 per event SIM card replacement When you ask us to replace your amaysim SIM card because it has been lost, stolen, or damaged without our fault we may charge you a fee to replace your amaysim SIM card as set out below. SIM Card Replacement Charge 3.11. $15.00 per event Historic Billing Information You can request billing information which is older than 24 months (where available). We will provide this information via mail or email against the charge as set out below. Historic Billing Information 3.12. $30.00 per event Transaction Fee For any transaction processed manually by the amaysim customer service centre that can be managed through self-service options such as amaysim’s IVR 555 (free call), SMS service 568 (free text) and the personal login area at amaysim.com.au/myamaysim (zero-rated GPRS from amaysim SIM card) amaysim can charge a transaction fee of $5.00. The fee applies to top-ups, voucher redemptions as well as plan changes. Transaction Fee $5.00 per event 4. International Roaming Additional Charge Information 4.1 Accessing VoiceMail whilst overseas Accessing VoiceMail from overseas is achieved by calling 321 from your amaysim mobile and entering your voicemail PIN. Charges will be displayed as “roaming international” from the country of origin to Australia. - 7 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table valid as of 02 November 2015 4.2 International roaming VoiceMail deposit without unconditional diversion If a received call is diverted to VoiceMail because you do not answer or because your phone is busy, you will be charged at the following rates: Roaming Voicemail Deposit Zone 1 - $1.00/min Roaming Voicemail Deposit Zone 2 - $2.00/min Roaming Voicemail Deposit Zone Sat, Aero & Maritime - $4.00/min To minimise the cost of receiving calls and VoiceMail, you may wish to set an "unconditional" diversion (divert all incoming calls) to VoiceMail so that your phone does not receive calls while travelling overseas. 4.3 Calling Customer Service while overseas When you call Customer Service on +61 2 9119 5021 from your amaysim mobile whilst roaming, you will be charged for roaming international call rates from the applicable country zone to Australia. 4.4 Satellite, Aero & Maritime You can use your mobile services on board maritime vessels and on aircraft where available. When you make a call, send an SMS or use data services, you will be charged the relevant roaming rate for the zone of Sat, Aero & Maritime. When the ship or aircraft is not in transit, the on-board phone system will turn itself off. You can then connect to the local roaming network at which point you will be charged the roaming rate for the country you are in. Please contact your Cruise or Airline operator to check for availability of this service 5. Apple registration 5.1 FaceTime With FaceTime on your iPhone, you can make video calls to another iPhone over a WiFi network. To use Facetime your device first needs to send an international SMS to Apple in the UK in order to complete the registration process. You are charged 25 cents every time you enable Facetime and if you remove and re-insert your amaysim sim card into your iOS device. Registering for the service sends an International SMS to activate the Facetime service with Apple. On each occasion that you register for the service, amaysim will charge you $0.25/ SMS as per international SMS charges. - 8 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table valid as of 02 November 2015 5.2 iMessage iMessage works by automatically checking to see if the contact you're sending the message to has an Apple ID associated with their device. When your device sends iMessages to other devices, you will be charged for data usage as opposed to SMS usage, therefore data charges will apply when using this service. In addition, for initial setup (Or every time you turn iMessage off and on) your iPhone sends an international SMS in order to activate the iMessage service with Apple. On each occasion that you register for the service amaysim will charge you $0.25/ SMS as per international SMS charges (Prepaid services must have available credit to send these messages). 5.3 Additional Apple registration charges Any additional Apple services requiring international SMS registration will be charged at the applicable rate of $0.25/ SMS 6. Credit Card Pre-Authorisation 6.1 Pre-Authorisation transaction The addition of a new credit card (as a payment method) to your amaysim account requires that we pre-authorise a $1.00 transaction. This means you will see a pending transaction on your credit card account, instead of a charge. The $1.00 pre-authorisation will disappear from your credit card account within 10 working days. - 9 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table valid as of 02 November 2015 7. Price Table General Information Hours of Service Increments (Calls) Increments (Data) 3G only customers* Increments (Data) 4G customers* Standard Text Message (SMS) Offline SIM pack ($2.00 SIM card excl. $5.00 starting credit) Online SIM pack ($2.00 SIM card incl. $5.00 starting credit) Monday to Sunday, 24 hours a day 60 seconds 1 MB 1 Kilobyte 160 characters $2.00 $5.00 *Applies to data usage in Australia. Charges for data roaming can differ. 3G only customers refers to existing customers only and customers who continue to renew on the amaysim Unlimited Product. 4G customers applies to all new customers and existing customers who switch to a 4G service. The following pages set out the charges that apply to all amaysim customers for calls made using the amaysim Service in Australia: - 10 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table valid as of 02 November 2015 7.1 amaysim As You Go amaysim Plan Call Type / Services Fee / Charge As You Go As You Go As You Go As You Go As You Go As You Go As You Go As You Go As You Go As You Go As You Go As You Go As You Go As You Go As You Go As You Go N/A 12c / min 12c / min 12c / min 12c / min none 12c / standard SMS 12c / standard SMS 49c / standard MMS 25c / standard SMS 75c / standard MMS depending on 3rd party charges N/A 5c / MB 7.2c / MB See Mobile Broadband at section 6.7 As You Go As You Go Minimum cost per 30 days amaysim Mobile Network Voicemail Retrieval National Fixed Line National Mobile Networks Flagfall SMS amaysim to amaysim National SMS National MMS International SMS International MMS Premium SMS (e.g. to 1-900 numbers) Included data Data (pay as you go) 3G only customers Data (pay as you go) 4G customers Additional data can also be purchased with a MOBILE BROADBAND Data Pack, see price table below, conditions apply 1300 808 300 amaysim Service Team Short Dial Codes: 567, 568, 569 amaysim Recharge Short Dial Code IVR: 555 Emergency Calls (000, 112) 18 Numbers 15 Numbers 13 Numbers 19 Numbers Directory Assistance 124YES (124937) Directory Service 1223 Telstra Customer Service 125111 (alternate contact number 13 2200) Boost Mobile Customer Service 1258881 (alternate contact number 0439 125 109) Call Diversion Call Diversion International As You Go Calling Card Services As You Go As You Go As You Go Domestic Video Calling International Video Calling Satellite Calls* As You Go As You Go As You Go As You Go As You Go As You Go As You Go As You Go As You Go As You Go As You Go As You Go 29c / min Free in Australia Free in Australia Free in Australia Free in Australia 29c / min 29c / min Calls to 19 Numbers are blocked Flagfall $1.50, plus 12c / min 45c / per min Flagfall 99c, plus 12c / min Flagfall 99c, plus 12c / min 12c / min, plus 20c / min surcharge International call diversions will be charged at the applicable international rate plus a surcharge of 20c per min Some Calling Card services will be charged as a special number on either a per minute or per call basis, and may be excluded from a given amaysim product plan. Please check with your Calling Card provider for more details on call connection fees. 49c / min $2.49 / min Price Range - flagfall - up to 33c call rate - from 95c per min to $12.45 per min, billing in 60/30 second increments *Satellite calls can be quite expensive and have different charges associated with the provider you are calling as well as the time of day that a call is made. Call forwarding diversions to Satellite services also attract extra charges. Please contact us directly for more information. - 11 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table valid as of 02 November 2015 7.2 amaysim Flexi amaysim Plan Call Type / Services Fee / Charge Flexi Flexi Flexi Flexi Flexi Flexi Flexi Flexi Flexi Flexi Flexi Flexi Flexi Flexi Flexi Flexi $19.90 / 30 days Unlimited Unlimited 9c / min 9c / min None Unlimited 9c / standard SMS 49c / standard MMS 25c / standard SMS 75c / standard MMS depending on 3rd party charges 500 MB 5c / MB 7.2c / MB See Mobile Broadband at section 6.7 Flexi Flexi Flexi Flexi Flexi Flexi Flexi Flexi Flexi Flexi Flexi Flexi Minimum cost per 30 days amaysim Mobile Network Voicemail Retrieval National Fixed Line National Mobile Networks Flagfall SMS amaysim to amaysim National SMS National MMS International SMS International MMS Premium SMS (e.g. to 1-900 numbers) Included data Data (pay as you go) 3G only customers Data (pay as you go) 4G customers Additional data can also be purchased with a MOBILE BROADBAND Data Pack, see price table below, conditions apply 1300 808 300 amaysim Service Team Short Dial Codes: 567, 568, 569 amaysim Recharge Short Dial Code IVR: 555 Emergency Calls (000, 112) 18 Numbers 15 Numbers 13 Numbers 19 Numbers Directory Assistance 124YES (124937) Directory Service 1223 Call Diversion Call Diversion International Flexi Calling Card Services Flexi Flexi Flexi Domestic Video Calling International Video Calling Satellite Calls* 29c / min Free in Australia Free in Australia Free in Australia Free in Australia 29c / min 29c / min Calls to 19 Numbers are blocked Flagfall $1.50, plus 12c / min 45c / per min 12c / min, plus 20c / min surcharge International call diversions will be charged at the applicable international rate plus a surcharge of 20c per min Some Calling Card services will be charged as a special number on either a per minute or per call basis, and may be excluded from a given amaysim product plan. Please check with your Calling Card provider for more details on call connection fees. 49c / min $2.49 / min Price Range - flagfall - up to 33c call rate - from 95c per min to $12.45 per min, billing in 60/30 second increments *Satellite calls can be quite expensive and have different charges associated with the provider you are calling as well as the time of day that a call is made. Call forwarding diversions to Satellite services also attract extra charges. Please contact us directly for more information. - 12 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table valid as of 02 November 2015 7.3 amaysim Unlimited amaysim Plan Call Type / Services Fee / Charge Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited $44.90 / 30 days Unlimited Unlimited Unlimited Unlimited None Unlimited Unlimited Unlimited 25c / standard SMS 75c / standard MMS depending on 3rd party charges 5 GB 5c / MB See Mobile Broadband at section 6.7 Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Minimum cost per 30 days amaysim Mobile Network Voicemail Retrieval National Fixed Line National Mobile Networks Flagfall SMS amaysim to amaysim National SMS National MMS International SMS International MMS Premium SMS (e.g. to 1-900 numbers) Included data Data (pay as you go) Additional data can also be purchased with a MOBILE BROADBAND Data Pack, see price table below, conditions apply 1300 808 300 amaysim Service Team Short Dial Codes: 567, 568, 569 amaysim Recharge Short Dial Code IVR: 555 Emergency Calls (000, 112) 18 Numbers 15 Numbers 13 Numbers 19 Numbers Directory Assistance 124YES (124937) Directory Service 1223 Call Diversion Call Diversion International Unlimited Calling Card Services Unlimited Unlimited Unlimited Domestic Video Calling International Video Calling Satellite Calls* Unlimited Free in Australia Free in Australia Free in Australia Free in Australia Unlimited Unlimited Calls to 19 Numbers are blocked Flagfall $1.50, plus 12c / min 45c / per min 12c / min, plus 20c / min surcharge International call diversions will be charged at the applicable international rate plus a surcharge of 20c per min Some Calling Card services will be charged as a special number on either a per minute or per call basis, and may be excluded from a given amaysim product plan. Please check with your Calling Card provider for more details on call connection fees. 49c / min $2.49 / min Price Range - flagfall - up to 33c call rate - from 95c per min to $12.45 per min, billing in 60/30 second increments *Satellite calls can be quite expensive and have different charges associated with the provider you are calling as well as the time of day that a call is made. Call forwarding diversions to Satellite services also attract extra charges. Please contact us directly for more information. - 13 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table valid as of 02 November 2015 7.4 Unlimited 1GB amaysim Plan Call Type / Services Fee / Charge Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Minimum cost per 30 days amaysim Mobile Network Voicemail Retrieval National Fixed Line National Mobile Networks Flagfall SMS amaysim to amaysim National SMS National MMS International SMS (included countries) Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB Unlimited 1GB International SMS (excluded countries) International MMS Premium SMS (e.g. to 1-900 numbers) Included data Data (pay as you go) Additional data can also be purchased with a MOBILE BROADBAND Data Pack, see price table below, conditions apply 1300 808 300 amaysim Service Team Short Dial Codes: 567, 568, 569 amaysim Recharge Short Dial Code IVR: 555 Emergency Calls (000, 112) 18 Numbers 15 Numbers 13 Numbers 19 Numbers Directory Assistance 124YES (124937) Directory Service 1223 Call Diversion Call Diversion International $24.90 / 30 days Unlimited Unlimited Unlimited Unlimited None Unlimited Unlimited Unlimited Unlimited standard SMS to 32 Top Destinations (as listed in Appendix 1) 25c / standard SMS 75c / standard MMS depending on 3rd party charges 1 GB 7.2c / MB See Mobile Broadband at section 6.7 Unlimited 1GB Calling Card Services Unlimited 1GB Unlimited 1GB Unlimited 1GB Domestic Video Calling International Video Calling Satellite Calls* Unlimited Free in Australia Free in Australia Free in Australia Free in Australia Unlimited Unlimited Calls to 19 Numbers are blocked Flagfall $1.50, plus 12c / min 45c / per min 12c / min, plus 20c / min surcharge International call diversions will be charged at the applicable international rate plus a surcharge of 20c per min Some Calling Card services will be charged as a special number on either a per minute or per call basis, and may be excluded from a given amaysim product plan. Please check with your Calling Card provider for more details on call connection fees. 49c / min $2.49 / min Price Range - flagfall - up to 33c call rate - from 95c per min to $12.45 per min, billing in 60/30 second increments *Satellite calls can be quite expensive and have different charges associated with the provider you are calling as well as the time of day that a call is made. Call forwarding diversions to Satellite services also attract extra charges. Please contact us directly for more information. - 14 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table valid as of 02 November 2015 7.5 Unlimited 2GB amaysim Plan Call Type / Services Fee / Charge Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Minimum cost per 30 days amaysim Mobile Network Voicemail Retrieval National Fixed Line National Mobile Networks Flagfall SMS amaysim to amaysim National SMS National MMS International SMS (included countries) Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB Unlimited 2GB International SMS (excluded countries) International MMS Premium SMS (e.g. to 1-900 numbers) Included data Data (pay as you go) Additional data can also be purchased with a MOBILE BROADBAND Data Pack, see price table below, conditions apply 1300 808 300 amaysim Service Team Short Dial Codes: 567, 568, 569 amaysim Recharge Short Dial Code IVR: 555 Emergency Calls (000, 112) 18 Numbers 15 Numbers 13 Numbers 19 Numbers Directory Assistance 124YES (124937) Directory Service 1223 Call Diversion Call Diversion International $29.90 / 30 days Unlimited Unlimited Unlimited Unlimited None Unlimited Unlimited Unlimited Unlimited standard SMS to 32 Top Destinations (as listed in Appendix 1) 25c / standard SMS 75c / standard MMS depending on 3rd party charges 2 GB 7.2c / MB See Mobile Broadband at section 6.7 Unlimited 2GB Calling Card Services Unlimited 2GB Unlimited 2GB Unlimited 2GB Domestic Video Calling International Video Calling Satellite Calls* Unlimited Free in Australia Free in Australia Free in Australia Free in Australia Unlimited Unlimited Calls to 19 Numbers are blocked Flagfall $1.50, plus 12c / min 45c / per min 12c / min, plus 20c / min surcharge International call diversions will be charged at the applicable international rate plus a surcharge of 20c per min Some Calling Card services will be charged as a special number on either a per minute or per call basis, and may be excluded from a given amaysim product plan. Please check with your Calling Card provider for more details on call connection fees. 49c / min $2.49 / min Price Range - flagfall - up to 33c call rate - from 95c per min to $12.45 per min, billing in 60/30 second increments *Satellite calls can be quite expensive and have different charges associated with the provider you are calling as well as the time of day that a call is made. Call forwarding diversions to Satellite services also attract extra charges. Please contact us directly for more information. - 15 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table valid as of 02 November 2015 7.6 Unlimited 5GB amaysim Plan Call Type / Services Fee / Charge Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Minimum cost per 30 days amaysim Mobile Network Voicemail Retrieval National Fixed Line National Mobile Networks Flagfall SMS amaysim to amaysim National SMS National MMS International SMS (included countries) Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB Unlimited 5GB International SMS (excluded countries) International MMS Premium SMS (e.g. to 1-900 numbers) Included data Data (pay as you go) Additional data can also be purchased with a MOBILE BROADBAND Data Pack, see price table below, conditions apply 1300 808 300 amaysim Service Team Short Dial Codes: 567, 568, 569 amaysim Recharge Short Dial Code IVR: 555 Emergency Calls (000, 112) 18 Numbers 15 Numbers 13 Numbers 19 Numbers Directory Assistance 124YES (124937) Directory Service 1223 Call Diversion Call Diversion International $39.90 / 30 days Unlimited Unlimited Unlimited Unlimited None Unlimited Unlimited Unlimited Unlimited standard SMS to 32 Top Destinations (as listed in Appendix 1) 25c / standard SMS 75c / standard MMS depending on 3rd party charges 5 GB 7.2c / MB See Mobile Broadband at section 6.7 Unlimited 5GB Calling Card Services Unlimited 5GB Unlimited 5GB Unlimited 5GB Domestic Video Calling International Video Calling Satellite Calls* Unlimited Free in Australia Free in Australia Free in Australia Free in Australia Unlimited Unlimited Calls to 19 Numbers are blocked Flagfall $1.50, plus 12c / min 45c / per min 12c / min, plus 20c / min surcharge International call diversions will be charged at the applicable international rate plus a surcharge of 20c per min Some Calling Card services will be charged as a special number on either a per minute or per call basis, and may be excluded from a given amaysim product plan. Please check with your Calling Card provider for more details on call connection fees. 49c / min $2.49 / min Price Range - flagfall - up to 33c call rate - from 95c per min to $12.45 per min, billing in 60/30 second increments *Satellite calls can be quite expensive and have different charges associated with the provider you are calling as well as the time of day that a call is made. Call forwarding diversions to Satellite services also attract extra charges. Please contact us directly for more information. - 16 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table valid as of 02 November 2015 7.7 Unlimited 5GB Plus amaysim Plan Call Type / Services Fee / Charge Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Minimum cost per 30 days amaysim Mobile Network Voicemail Retrieval National Fixed Line National Mobile Networks Flagfall SMS amaysim to amaysim National SMS National MMS International SMS (included countries) Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus International SMS (excluded countries) International MMS Premium SMS (e.g. to 1-900 numbers) Included data Data (pay as you go) Additional data can also be purchased with a MOBILE BROADBAND Data Pack, see price table below, conditions apply 1300 808 300 amaysim Service Team Short Dial Codes: 567, 568, 569 amaysim Recharge Short Dial Code IVR: 555 Emergency Calls (000, 112) 18 Numbers 15 Numbers 13 Numbers 19 Numbers Directory Assistance 124YES (124937) Directory Service 1223 International Call Inclusion $44.90 / 30 days Unlimited Unlimited Unlimited Unlimited None Unlimited Unlimited Unlimited Unlimited standard SMS to 32 Top Destinations (as listed in Appendix 1) 25c / standard SMS 75c / standard MMS depending on 3rd party charges 5 GB 7.2c / MB See Mobile Broadband at section 6.7 Unlimited 5GB Plus Unlimited 5GB Plus Call Diversion Call Diversion International Unlimited 5GB Plus Calling Card Services Unlimited 5GB Plus Unlimited 5GB Plus Unlimited 5GB Plus Domestic Video Calling International Video Calling Satellite Calls* Unlimited Free in Australia Free in Australia Free in Australia Free in Australia Unlimited Unlimited Calls to 19 Numbers are blocked Flagfall $1.50, plus 12c / min 45c / per min 300 minutes of standard calls to 32 Top Destinations (as listed in Appendix 1) 12c / min, plus 20c / min surcharge International call diversions will be charged at the applicable international rate plus a surcharge of 20c per min Some Calling Card services will be charged as a special number on either a per minute or per call basis, and may be excluded from a given amaysim product plan. Please check with your Calling Card provider for more details on call connection fees. 49c / min $2.49 / min Price Range - flagfall - up to 33c call rate - from 95c per min to $12.45 per min, billing in 60/30 second increments *Satellite calls can be quite expensive and have different charges associated with the provider you are calling as well as the time of day that a call is made. Call forwarding diversions to Satellite services also attract extra charges. Please contact us directly for more information. - 17 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table valid as of 02 November 2015 7.8 Unlimited 8GB amaysim Plan Call Type / Services Fee / Charge Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Minimum cost per 30 days amaysim Mobile Network Voicemail Retrieval National Fixed Line National Mobile Networks Flagfall SMS amaysim to amaysim National SMS National MMS International SMS (included countries) Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB Unlimited 8GB International SMS (excluded countries) International MMS Premium SMS (e.g. to 1-900 numbers) Included data Data (pay as you go) Additional data can also be purchased with a MOBILE BROADBAND Data Pack, see price table below, conditions apply 1300 808 300 amaysim Service Team Short Dial Codes: 567, 568, 569 amaysim Recharge Short Dial Code IVR: 555 Emergency Calls (000, 112) 18 Numbers 15 Numbers 13 Numbers 19 Numbers Directory Assistance 124YES (124937) Directory Service 1223 International Call Inclusion $49.90 / 30 days Unlimited Unlimited Unlimited Unlimited None Unlimited Unlimited Unlimited Unlimited standard SMS to 32 Top Destinations (as listed in Appendix 1) 25c / standard SMS 75c / standard MMS depending on 3rd party charges 8 GB 7.2c / MB See Mobile Broadband at section 6.7 Unlimited 8GB Unlimited 8GB Call Diversion Call Diversion International Unlimited 8GB Calling Card Services Unlimited 8GB Unlimited 8GB Unlimited 8GB Domestic Video Calling International Video Calling Satellite Calls* Unlimited Free in Australia Free in Australia Free in Australia Free in Australia Unlimited Unlimited Calls to 19 Numbers are blocked Flagfall $1.50, plus 12c / min 45c / per min 300 minutes of standard calls to 32 Top Destinations (as listed in Appendix 1) 12c / min, plus 20c / min surcharge International call diversions will be charged at the applicable international rate plus a surcharge of 20c per min Some Calling Card services will be charged as a special number on either a per minute or per call basis, and may be excluded from a given amaysim product plan. Please check with your Calling Card provider for more details on call connection fees. 49c / min $2.49 / min Price Range - flagfall - up to 33c call rate - from 95c per min to $12.45 per min, billing in 60/30 second increments *Satellite calls can be quite expensive and have different charges associated with the provider you are calling as well as the time of day that a call is made. Call forwarding diversions to Satellite services also attract extra charges. Please contact us directly for more information. - 18 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table valid as of 02 November 2015 7.9 Mobile Broadband amaysim Data Pack Monthly Charge Expiry 1.0 GB Data Pack 2.5GB Data Pack 4 GB Data Pack 10 GB Data Pack $9.90 $19.90 $29.90 $99.90 Valid 30 Days Valid 30 Days Valid 30 Days Valid 365 Days - 19 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table – Appendix 1 valid as of 02 November 2015 Amaysim Price Table – Appendix 1 International Rates - Top Destinations Country Austria Bangladesh Cambodia Canada Chile China Croatia France Germany Greece Hong Kong Hungary Indonesia India Ireland Italy Japan Malaysia Netherlands New Zealand Pakistan Philippines Poland Singapore South Africa South Korea Taiwan Thailand Turkey UK USA Vietnam Charge (inc GST) Country Code 11c per min 12c per min 11c per min 6c per min 29c per min 6c per min 29c per min 6c per min 6c per min 15c per min 6c per min 49c per min 15c per min 6c per min 15c per min 6c per min 19c per min 6c per min 29c per min 6c per min 9c per min 15c per min 20c per min 6c per min 8c per min 9c per min 12c per min 6c per min 20c per min 6c per min 6c per min 10c per min 43 880 855 1 56 86 385 33 49 30 852 36 62 91 353 39 81 60 31 64 92 63 48 65 27 82 886 66 90 44 1 84 - 20 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table – Appendix 2 valid as of 02 November 2015 Amaysim Price Table – Appendix 2 International Rates – Full Country List Country Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua & Barbuda Argentina Armenia Aruba Ascension Island Austria Azerbaijan Republic Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia & Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Charge (inc GST) Country Code 49c per min 49c per min 49c per min 6c per min 49c per min 29c per min 49c per min $2.99 per min 29c per min 29c per min 49c per min 49c per min 99c per min 11c per min 49c per min 19c per min 19c per min 12c per min 49c per min 49c per min 29c per min 49c per min 49c per min 19c per min 29c per min 29c per min 49c per min 49c per min 29c per min 19c per min 99c per min 49c per min 29c per min 11c per min 49c per min 6c per min 99c per min 49c per min 99c per min 49c per min 93 355 684 376 244 244 1 264 672 268 54 374 297 247 43 994 1 242 973 880 1 246 375 32 501 229 1 441 975 591 387 267 55 673 359 226 257 855 237 1 238 345 236 235 - 21 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table – Appendix 2 valid as of 02 November 2015 Country Chile China Colombia Comoros Island Congo Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Diego Garcia Djibouti Dominica Islands Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Falkland Islands Fiji Finland France French Polynesia Gabonese Republic Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guantanamo Bay Guatemala Charge (inc GST) 29c per min 6c per min 29c per min 99c per min 99c per min 99c per min 29c per min 29c per min $1.99 per min 29c per min 29c per min 29c per min $1.99 per min 99c per min 49c per min 29c per min $1.99 per min 49c per min 29c per min 49c per min 49c per min 49c per min 49c per min 49c per min 99c per min 99c per min 29c per min 29c per min 6c per min 49c per min 49c per min 99c per min 29c per min 6c per min 29c per min 49c per min 15c per min 99c per min 49c per min 99c per min 19c per min 99c per min 29c per min Country Code 56 86 57 269 242 682 506 385 53 357 420 45 246 253 1 767 1 809 670 593 20 503 240 291 372 251 298 500 679 358 33 689 241 220 995 49 233 350 30 299 473 590 671 5 399 502 - 22 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table – Appendix 2 valid as of 02 November 2015 Country Guiana French Guinea Bissau Guinea Republic Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Mariana Islands Charge (inc GST) 99c per min 99c per min 99c per min 49c per min 49c per min 49c per min 6c per min 49c per min 49c per min 6c per min 15c per min 29c per min 29c per min 15c per min 19c per min 6c per min 49c per min 49c per min 19c per min 19c per min 19c per min 22c per min 99c per min 29c per min 29c per min 19c per min 29c per min 15c per min 49c per min 49c per min 49c per min 99c per min 29c per min 29c per min 19c per min 49c per min 49c per min 29c per min 6c per min 99c per min 49c per min 49c per min 19c per min Country Code 594 245 224 592 509 504 852 36 354 91 62 98 964 353 972 39 225 876 81 962 7 254 686 965 996 856 371 961 266 231 218 423 370 352 853 389 261 265 60 960 223 356 670 - 23 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table – Appendix 2 valid as of 02 November 2015 Country Marshall Islands Martinique Mauritania Mauritius Mayotte Island Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Nakhodka Namibia Nauru Nepal Netherland Antilles Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Island Norfolk Island North Korea Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Republic Of Moldova Charge (inc GST) 49c per min 49c per min 99c per min 29c per min 99c per min 29c per min 49c per min 49c per min 49c per min 29c per min 29c per min 49c per min 49c per min 49c per min 62c per min 19c per min 49c per min $1.99 per min 29c per min 29c per min 29c per min 49c per min 6c per min 49c per min 49c per min 29c per min $1.99 per min $1.99 per min 99c per min 29c per min 49c per min 9c per min 49c per min 29c per min 99c per min 29c per min 29c per min 15c per min 20c per min 29c per min 19c per min 49c per min 49c per min Country Code 692 596 222 230 262 52 691 373 377 976 382 664 212 258 95 7 264 674 977 599 31 687 64 505 227 234 683 672 850 47 968 92 680 507 675 595 51 63 48 351 1 787 974 373 - 24 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table – Appendix 2 valid as of 02 November 2015 Country Reunion Romania Russian Federation Rwanda Sakhalin San Marino Sao Tome & Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea South Sudan Spain Sri Lanka St Helena St Kitts & Nevis St Lucia St Pierre & Miquelon St Vincent & Grenadines Sudan Surinam Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togolese Republic Tokelau Tonga Trinidad & Tobago Tunisia Turkey Charge (inc GST) 99c per min 29c per min 19c per min 29c per min 19c per min 99c per min $1.99 per min 29c per min 49c per min 29c per min 19c per min 99c per min 6c per min 49c per min 49c per min $1.99 per min 99c per min 8c per min 9c per min 99c per min 29c per min 15c per min 99c per min 49c per min 49c per min 49c per min 49c per min 49c per min 49c per min 49c per min 15c per min 24c per min 29c per min 12c per min 29c per min 29c per min 6c per min 99c per min $1.99 per min 49c per min 29c per min 99c per min 20c per min Country Code 262 40 7 250 7 378 239 966 221 381 248 232 65 421 386 677 252 27 82 211 34 94 290 869 758 508 784 249 597 268 46 41 963 886 992 255 66 228 690 676 1 868 216 90 - 25 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table – Appendix 2 valid as of 02 November 2015 Country Turkmenistan Turks & Caicos Islands Tuvalu Uganda UK Ukraine United Arab Emirates Uruguay USA Uzbekistan Vanuatu Vatican City Venezuela Vietnam Virgin Islands (Br) Virgin Islands (Us) Wallis & Futuna Western Samoa Yemen Arab Zaire Zambia Zimbabwe Charge (inc GST) 29c per min 49c per min 99c per min 29c per min 6c per min 29c per min 15c per min 49c per min 6c per min 29c per min 99c per min 6c per min 29c per min 10c per min 49c per min 19c per min $1.99 per min 49c per min 49c per min 49c per min 49c per min 49c per min Country Code 993 1 649 688 256 44 380 971 598 1 998 678 39 58 84 1 284 1 340 681 685 967 243 260 263 - 26 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table – Appendix 3 valid as of 02 November 2015 Amaysim Price Table – Appendix 3 International Roaming Roaming Rates Charge Type Zone 1 Zone 2 Sat, Aero & Maritime Make voice calls within the same zone (per minute) Make Voice Calls $1.00 $2.00 $4.00 Make voice calls outside of the zone you are in (per minute) Make Voice Calls $1.00 $2.00 $4.00 Receive voice calls (per minute) Receive Voice Calls $1.00 $2.00 $4.00 Voicemail Deposit (per minute) Voicemail $1.00 $2.00 $4.00 Not Available $0.00 $0.50 $0.00 Not Available $0.00 $1.00 $0.00 Not Available $0.00 $1.00 $0.00 Standard domestic MMS rate Standard domestic MMS rate Standard domestic MMS rate Standard international MMS rate Standard international MMS rate Standard international MMS rate $0.005 $0.01 $0.155 Video Calls Connection Charge Send SMS (per 160 characters) Receive SMS MMS to an Australian number (per message) MMS to a non-Australian number (per message) GPRS/3G Data Flag Fall SMS MMS Data / 10KB All rates listed are in $AUD. Voice Call rates are shown per minute and charged with an increment of 60 Secs. GST does not apply to roaming charges (with the exception of the standard SMS, MMS, international SMS and international MMS rates). Sat, Aero & Maritime refers the usage as described in section 4.4 - Satellite, Aero & Maritime - 27 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478 amaysim Price Table – Appendix 3 valid as of 02 November 2015 International Roaming Zones Zone 1 Countries Albania Armenia Austria Bangladesh Belgium Cambodia Canada China Croatia Cyprus Czech Republic Denmark Estonia Fiji Finland France Germany Greece Hong Kong Hungary India Indonesia Ireland Italy Japan Korea Latvia Lithuania Luxembourg Macau Macedonia Malaysia Malta Monaco Nauru Netherlands New Zealand Norway Pakistan Papua New Guinea Philippines Poland Portugal Puerto Rico Russia Samoa Serbia Singapore Slovakia Slovenia Spain Sri Lanka Sweden Switzerland Taiwan Thailand Timor-Leste Tonga Turkey Ukraine United Kingdom US Virgin Islands USA Uzbekistan Vanuatu Zone 2 Countries Anguilla Antigua & Barbuda Argentina Aruba Barbados Bermuda Brazil Cayman Islands Dominica Egypt Ghana Grenada Haiti Israel Jamaica Kenya Mexico Oman Panama Saudi Arabia South Africa St. Kitts and Nevis St. Vincent & the Grenadines Turks & Caicos UAE Vietnam Uruguay - 28 of 28 amaysim Australia Limited, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478