INTRODUCTION TO ICS International Cosmetic Suppliers www.ics-world.com International Cosmetic Suppliers Ltd. website: www.ics-world.com email: info@ics-world.com / leung.crystal@ics-world.com P.1 CONTENT 1. INTRODUCTION TO ICS • • • Areas of Expertise………….………......................page 3 Organization Chart……………………………........page 4 Clients………………………………………….….... page 5 2. QUALITY • • • Quality Assurance………………………………..... page 6 Ethical Sourcing………………………………........ page 7 Regulatory Expertise……………………………….page 8 3. PRODUCT DEVELOPMENT • • • New Product Development……………………..….page 9 ICS Tooling Capabilities........................................page 10 Highlights………………………............................. page 11 4. ICS PACKAGING FACTORY GRADING…………...page 12 5. ENVIRONMENTALLY FRIENDLY PACKAGING…page 13 International Cosmetic Suppliers Ltd. website: www.ics-world.com email: info@ics-world.com / leung.crystal@ics-world.com P.2 AREA OF EXPERTISE & STRUCTURE This is ICS OUR SPECIALTIES INCLUDE ICS organizational structure includes Product Design & Development & Sourcing, Project Management, Engineering, Quality Assurance & Quality Control, Supply Chain, Marketing and Client Services, Finance and Corporate Services Departments. Management staff are based in our Hong Kong headquarters and the majority of our quality, engineering, merchandising, shipping and development teams are located close to factory sources in Asia. This means we can provide a personal touch, hands-on quality control and on-site production supervision. We are based in the heart of Asia • Close to factory sources • Providing hands-on development, QA and production supervision • More than 20 years in Asia = we know the best of Asia and our close relationship with factory sources provides consistent quality, supply and collaborative design and engineering From 1st phone call to final delivery International Cosmetic Suppliers Ltd. • Project Management • Concept Development • Product Development • Sourcing and Logistics • Quality Assurance and Quality Control • Ethics Sourcing website: www.ics-world.com email: info@ics-world.com / leung.crystal@ics-world.com P.3 ORGANIZATION CHART CEO Susanne Nichols Hong Kong General Manager Taiwan Colour Cosmetics Hong Kong Operations Taiwan & China • Colour • Merch/Prchasing • Skincare • ERP • Toiletries • Sundries Packaging / Project Development Taiwan • • • International Cosmetic Suppliers Ltd. Marketing / Client Service Taiwan Packaging • Client Service Development • Business to Business Project Mktg Technical Taiwan & China • • Finance Hong Kong Corporate Services Hong Kong New Product • AR/AP • Human Development • Treasury Packaging • Payroll • Office Services Engineering • Budgeting • Legal Resources Development • Product Marketing Sourcing • Communications • Quality • Financial Reporting • Administration • Business • Design • Logistics/Shipping • MIS Development • Costing Management • Invoicing website: www.ics-world.com email: info@ics-world.com / leung.crystal@ics-world.com P.4 Various ICS Clients Brands International Cosmetic Suppliers Ltd. website: www.ics-world.com email: info@ics-world.com / leung.crystal@ics-world.com Manufacturers 5 QUALITY ASSURANCE We Navigate the Factory Maze for You 1st Step: Quality Assurance step 1 v Annual Factory Auditing Rigorous factory Screening and Selection Our ISO 9001:2008 certification is for design, project management and supply of cosmetic products. With this certification, our clients can be confident that ICS is dedicated to maintaining the highest level of quality and service. 2nd Step: Quality Engineers step 2 • • • • Specification Sheets Product Design Monitor Factory QA/QC standards and protocols SOPs v ICS has ISO 9001: 2008 certification Scope: Design & Supply Chain 3rd Step: Quality Control step 3 On site inspections v Management for the supply of cosmetics products, packaging components and sundries International Cosmetic Suppliers Ltd. website: www.ics-world.com email: info@ics-world.com / leung.crystal@ics-world.com P.6 ETHICAL SOURCING ICS employs a full time Regulatory and Audit Manager • ICS has relationships with several 3rd party ethical auditing consultants. • Can utilize for selecting new factories and performing annual maintenance audits with current factories, trouble shooting and training. • ICS consultants have expertise in China and Taiwan markets. • Can audit in accordance with many ethical initiatives including ETI and SA8000. International Cosmetic Suppliers Ltd. website: www.ics-world.com email: info@ics-world.com / leung.crystal@ics-world.com P.7 REGULATORY EXPERTISE ICS ensures the following documentation and certifications are in place and have following regulatory resources and expertise. • • REACH - ICS ensures our products are compliant with REACH regulations EEC Cosmetic Regulations (EU 76/768/EEC) • • • • • • • • Toxicology risk/Health and Safety Assessment PIP including product description and formulation code INCI list Raw material ingredient specs Technical data sheets Manufacturing procedures Specification – viscosity, pH, and other test data IFRA for perfumes and flavors Memberships and Resources • CTPA Member (UK) • Personal Care Council (USA) • Australia consultant with expertise on NICNAS • FDA Regulations • • • Mercury Content Total Lead Content Toxicology Assessment International Cosmetic Suppliers Ltd. website: www.ics-world.com email: info@ics-world.com / leung.crystal@ics-world.com P.8 NEW PRODUCT DEVELOPMENT We can take any form of brief and translate it into your next generation of packaging. • Concept Development • • • • • Full concept development Utilization of pre-defined marketing briefs or… Supply concepts to stimulate marketing ideas Full evaluation of packaging concepts Design Capabilities • Capture brand aspirations and identity • New Tooling & Mods to Existing Tools • Our major tooling uses International Standard steels and treatments International Cosmetic Suppliers Ltd. website: www.ics-world.com email: info@ics-world.com / leung.crystal@ics-world.com P.9 ICS TOOLING ICS Tooling Capabilities • Plastic • Injection • Extrusion blow moulding • Injection blow moulding • Metal • Extrusion • Stamping/Pressing • Glass • Blow moulding International Cosmetic Suppliers Ltd. website: www.ics-world.com email: info@ics-world.com / leung.crystal@ics-world.com P.10 PRODUCT DEVELOPMENT Product Development Highlights ICS is ISO 9001:2008 certified for Design & Supply Chain Management for the supply of cosmetics products, packaging components and sundries. We have thorough development and approval processes in place with several resources designed to keep clients up-to-date on project status at all times including: • Specification Sheets • Samples, prototypes, moulds…etc • Approval Boards • Preproduction and final approval samples • Drawings: Technical, Conceptual & Print Area • Reports: CPAs, Weekly Order Status, Project Trackers International Cosmetic Suppliers Ltd. website: www.ics-world.com email: info@ics-world.com / leung.crystal@ics-world.com P.11 ICS FACTORY GRADING Item/Grade Grade A Grade B Grade C Grade D ISO9000 YES YES NO NO SA8000 or ETI certified YES NO NO NO Protocol testing process / In line process control YES YES YES NO YES YES YES but some 2nd process may be outsourced but some 2nd process may be outsourced Key manufacturing process in-house Comment International Cosmetic Suppliers Ltd. Preferred Preferred but need improvement on ETI (or SA8000) NO Observation need improvement on both ETI (or SA8000), quality system, and Control on outsourced process website: www.ics-world.com email: info@ics-world.com / leung.crystal@ics-world.com Do not use P.12 ENVIRONMENTALLY FRIENDLY PACKS RECYCLED & RECYCLABLE MATERIALS • Post Consumer Recycled Plastic (PCR) • Pre Consumer Recycled Plastic • Recycled paper/cardboard packaging • Recycled export cartons ENVIRONMENTALLY FRIENDLY POLICIES • Reduction of excess wastage in packing • Reduction of carbon footprint International Cosmetic Suppliers Ltd. website: www.ics-world.com email: info@ics-world.com / leung.crystal@ics-world.com P.13 Thank you! Please contact your ICS Business Development Manager for more information or contact info@ics-world.com / leung.crystal@ics-world.com Our ISO 9001:2008 certification is for design, project management and supply of cosmetic products. With this certification, our clients can be confident that ICS is dedicated to maintaining the highest level of quality and service. or visit www.ics-world.com International Cosmetic Suppliers Ltd. website: www.ics-world.com email: info@ics-world.com / leung.crystal@ics-world.com P.14