GR-8d21 overview.pres.051711tc Diabetes Group Visit Project Overview Presentation 1 Outline • Diabetes as a Primary Health Concern • Diabetes Group Visits • GFHC Diabetes Group Visit Project • Accomplishments to Date • Future Activities and Physician Resources 2 DIABETES GROUP VISIT PROJECT Diabetes as a Primary Health Concern Diabetes Prevalence • 10.7% in Genesee County • Only 8.3% nationally and 9.0% statewide 12.0% 10.7% 9.0% 10.0% 8.3% 8.0% 6.0% 4.0% 2.0% 0.0% Genesee County Michigan United States NOTE: Diabetes prevalence rates include estimates of both diagnosed and undiagnosed individuals with diabetes. In 2007 the U.S. DHHS estimated that there are 18,900 Genesee County adults with undiagnosed diabetes. 3 DIABETES GROUP VISIT PROJECT Diabetes as a Primary Health Concern 60000 Total Diabetic Patients and Poorly Controlled Diabetic Patients in Genesee County 50000 40000 35% of All Diabetes Patients are Poorly Controlled 30000 GHP Medicaid Medicare Commercially Insured 20000 10000 0 Diabetic Patients in Genesee County Poorly Controlled Diabetic Patients (estimated) NOTE: HEDIS (Healthcare Effectiveness Data and Information Set) defines “poor disease control” for diabetes as an HbA1c level above 9%; Poor control rates for diabetic patients are 29.6% for Commercially insured, 27.3% for Medicare, and 48.7% for Medicaid 4 DIABETES GROUP VISIT PROJECT Overview of GFHC Diabetes Group Visit Project • Began in 2008 • Vision: To reduce the morbidity related to diabetes and diabetes related illnesses by improving the quality of life of individuals with diabetes. Special emphasis will be placed on patient/support system interaction, adherence to drug therapies, patient education, and improved selfmanagement and understanding of the disease and its long-term complications. • Diabetes Group Visit Project is guided by Workgroup Collaboration 5 DIABETES GROUP VISIT PROJECT Overview of GFHC Diabetes Group Visit Project Goals & Activities • • • To support the continuation/expansion of Diabetes Group Visits within McLaren Regional Medical Center‟s Family Medicine Residency Program Develop strategies for the expansion of the Diabetes Group Visit concept to Genesee County physicians Support patient education, self-management of disease, improved health outcomes, lower costs of care, improved patient access, and improved physician productivity Impact on GFHC Focus Areas • Addresses areas of quality, cost, health improvement, and access 6 DIABETES GROUP VISIT PROJECT Overview of GFHC Diabetes Group Visit Project Workgroup Membership • • • • • • • • • Blue Cross Blue Shield of Michigan Genesee County Medical Society Genesee Health Plan Genesys Health System / Genesys PHO Hamilton Community Health Network HealthPlus of Michigan Hurley Medical Center McLaren Regional Medical Center United Auto Workers 7 DIABETES GROUP VISIT PROJECT DIABETES GROUP VISITS & HOW THEY CAN IMPROVE YOUR PRACTICE Paul Dake, M.D. Chair, GFHC Diabetes Group Visit Project Workgroup 8 DIABETES GROUP VISIT PROJECT Overview of Diabetes Group Visits What are Diabetes Group Visits? • Physician led innovative Clinical Model of Care to improve treatment, care, and outcomes of diabetic patients • Utilize patient interaction in the group setting to improve disease management rather than traditional one-on-one patient / physician interaction • Also known as “Shared Medical Appointments” • Physician acts to answer questions and facilitate “best practice” sharing by patients 9 DIABETES GROUP VISIT PROJECT Overview of Diabetes Group Visits What are Diabetes Group Visits? • Two-hour medical appointment with a physician and rotating diabetes experts in a group setting • Composed of 7 – 10 Diabetic Patients • Diabetes Topics identified by the patients are discussed: • • • • • Nutrition & Diet Exercise Hypertension Foot Care Lipids 10 DIABETES GROUP VISIT PROJECT Overview of Diabetes Group Visits Why Diabetes Group Visits are an Effective Diabetes Treatment • Significant amount of patient to patient and patient to physician interaction • Two hour session (versus traditional 15 minute session) • Patients share “best practices” for diabetes self-management and become “champions” for one another • Physicians manage most difficult patients in a single setting via in-depth discussion and interaction • Most appropriate for patients who are non-responsive to traditional one-on-one care 11 DIABETES GROUP VISIT PROJECT Physician Advantages of Diabetes Group Visits Documented Improvements through Diabetes Group Visits (compared to traditional one-on-one care) • Increased Productivity / Decreased Burden • Address diabetes care for most difficult patients in a single setting • Productivity improvement allows for increased reimbursement due to seeing multiple patients simultaneously • Improved satisfaction 12 DIABETES GROUP VISIT PROJECT Patient Advantages of Diabetes Group Visits Documented Patient Outcomes of Diabetes Group Visits (compared to traditional one-on-one care) • Improvements in HbA1c, retinopathy, blood pressure • Increased monitoring of microalbumin, lipids, foot care • Improved self-management of disease and satisfaction • Group visits maximize patient interaction while allowing patients to visit with physician for 2 hours 13 DIABETES GROUP VISIT PROJECT Overview of Diabetes Group Visits Documented Outcomes of Diabetes Group Visits (compared to traditional one-on-one care) • Healthcare Delivery System • Reduced hospital admissions / ED utilization rates • Reduced outpatient hospital and professional services • Lower overall costs of diabetes • Per patient per month total medical cost reductions of $14.79-$41.80 Total Poorly Controlled Diabetic Patients in Genesee County If demonstrated savings were applicable to 25% of Poorly Controlled Patients Per patient per month medical cost reductions Annual Reduction in Healthcare Costs ~17,000 4,250 $14.79 $754,290 $41.80 $2,131,800 14 DIABETES GROUP VISIT PROJECT Overview of Diabetes Group Visits Referring the Right Patient • Diabetes Group Visits are Most Appropriate for: • Patients needing routine follow-up care • Patients who, in spite of your best efforts and encouragement, have been unable to sustain the lifestyle changes necessary to control their diabetes • Stable, chronically ill patients requiring total mind/body care • Patients who typically require more time with their physician • Patients who come for frequent return visits • Patients with extensive emotional, informational, or psychosocial needs • The unengaged patient 15 DIABETES GROUP VISIT PROJECT Overview of Diabetes Group Visits Typical Group Visit • Scheduling of Patients / Chart Preparation • Patient Arrival, HIPAA forms signed, Introductions • Review of topics patients wish to cover at the visit (agenda setting) • Group discussion, facilitated by the physician • Physical Examination • Documentation of proceedings of the group visit 16 DIABETES GROUP VISIT PROJECT Billing for Diabetes Group Visits Documentation • Diabetes Group Visit Questionnaire • Diabetes Group Visit Template Billing • Separate Charge for Each Patient • Bill using E & M Codes • 99213 – if all targets are attained and no treatment changes are made • 99214 – if any targets not reached and/or any treatment changes are made or tests ordered • This is the majority of group visit patients 17 DIABETES GROUP VISIT PROJECT Billing for Diabetes Group Visits Support of this Billing Practice • • • • • • Centers for Medicare & Medicaid Services American Academy of Family Physicians Blue Cross Blue Shield of Michigan HealthPlus of Michigan Genesee Health Plan Additional Support through peer-reviewed journal articles 18 DIABETES GROUP VISIT PROJECT Comparative Economics • Traditional 1-on-1 patient visits – 8 „99213 visits ($73 each) in 2 hours = $584 – 9 „99213‟ visits ($73 each) in 2 hours = $657 • Group visits, 2-hour Visit – 8 „99214‟ visits ($113 each) = $904 – 7 „99214‟ visits ($113 each) and = $864 1 „99213‟ visit ($73 each) DIABETES GROUP VISIT PROJECT Available Resources Diabetes Group Visit Project Replication Manual • Developed as a comprehensive tool for physicians and practices to support interested physicians in performing diabetes group visits • 113-page manual clearly outlines necessary steps to implement diabetes group visits • Provides information describing: • • • • • • Meeting Structure Tools for Startup Documentation Tools Confidentiality and HIPAA Compliance Billing and Reimbursement Literature Review detailing Improved Patient and Physician Outcomes 20 DIABETES GROUP VISIT PROJECT Available Resources Financial Assistance for Services to Support Group Visits • The GFHC can provide financial assistance for diabetes experts (behaviorists, dieticians, diabetes educators) to present to your patient group • Financial assistance for renting space is also available if your office does not have enough space to hold a group visit 21 DIABETES GROUP VISIT PROJECT Available Resources Diabetes Registry • The Diabetes Registry tracks the progress of diabetic patients • Recorded information includes: • • • • • • Patient demographics Body mass index, HbA1c, LDL, blood pressure, tobacco use GFR, microalbuminaria Foot exams and retinal exams Diabetic medication classes and date started It is expected that the registry will expand to become County-wide • • • To date, over 75 physicians use the registry Expected that this will support “best practices” discussions among Physicians regarding diabetes care and treatment approaches Support many PCMH guidelines regarding registry and tracking of patient outcomes 22 DIABETES GROUP VISIT PROJECT Activities & Accomplishments Physician “Champion” Education Events • • Designed to promote interest and implementation of diabetes group visits Over 30 physicians, clinicians, and practice managers have attended the events (In addition to this evening‟s attendees) Local, Regional, and National Interest • Conference and Meeting Presentations • • • • Conference on Practice Improvement: Constructing the Medical Home Patient Centered Medical Home – A New Approach to Care Diabetes Partners in Action Coalition Meeting Regional and National Resource Sharing • Shared resources with organizations regarding diabetes group visits: • St. Joseph Mercy Health System, Ypsilanti, Michigan • Memorial Hospital in McPherson, Kansas • Diabetes Outreach Network, Newberry, Michigan • Multiple requests for Diabetes Group Visit Project Replication Manual, which is available online through GFHC website 23 DIABETES GROUP VISIT PROJECT Activities & Accomplishments Physician Interest and Engagement • Broad Interest and Engagement • Broad physician engagement has occurred through physician events and presentations • • • • Physician Champion Events HealthPlus of Michigan Medical Directors Meeting Genesee County Medical Society Practice Managers Meeting Hamilton Community Health Network Professional Staff Meeting • With GFHC support, physicians are now implementing diabetes group visits at Hamilton Community Health Network, McLaren Internal Medicine Residency Program, and Local Physician Practices • Additional physicians are in the planning process • Hurley Medical Center‟s Internal Medicine Residency Program is considering support of the diabetes group visit model 24 DIABETES GROUP VISIT PROJECT Activities & Accomplishments Expanding Physician Implementation of Diabetes Group Visits Number of Physicians Type of Practice Currently Implementing Planning to Implement Strong Interest, Considering Implementation Moderate Interest 5 3 9 15 Hospital Residency Program FQHC (Hamilton Community Health Network) Small Physician Practices Small and Group Physician Practices, Hospital Residency Programs Various 25 DIABETES GROUP VISIT PROJECT Future Activities Expansion of Diabetes Group Visits • Expanded implementation within local physician community • Engagement of hospital residency programs Expansion of Data Collection & Analysis • Expanding the Diabetes Registry and Data Collection Efforts • Increased Analysis and Documentation of Impact on Patients and Providers 26 DIABETES GROUP VISIT PROJECT Tools and Resources Available to Genesee County Physicians • Diabetes Group Visit Project Replication Manual • Support of the Diabetes Group Visit Project Workgroup and the Greater Flint Health Coalition • Resources to support reimbursement for behaviorists, dieticians, and space/room rental to physician practices implementing diabetes group visits 27