2010
2010 information systems guide
information
Editor’s Note:
ADVANCE for Administrators of the Laboratory is proud
to present the 2010 Annual Information Systems Buyers
Guide. The easy-to-read chart format provides details
you’ll want to consider in purchasing an information
system for your lab.
systems guide
ADVANCE relies on its readership to improve the quality
of special sections. If you find this guide useful, or if you
have suggestions on improving its efficacy, please forward
a publishable letter to: Lynn Nace, Editor, ADVANCE for
Administrators of the Laboratory, 2900 Horizon Drive, King
of Prussia, PA, 19406; or e-mail lnace@advanceweb.com.
Listings do not represent endorsement by ADVANCE.
Product/Cost
Licensing
Costs
Annual LIS
Sales
History
Niche
Markets
Total
Installed
Sites
Total
Interfaced
Instruments
HIS
Interfaces
Interface
Engine
Interfaces
Hardware/
Software
Requirements
Support
Date of Last
Update
Transmit
Electronic
Media Claims?
Features
Distinguishing Factors
Antek
HealthWare LLC
(800) 359-0911
www.antek
healthware.com
$12,500-$150K+
Contact sales
N/A
Incorporated in 1987. First version
of LabDAQ launched in 1991.
First Windows-based product
was introduced in 1998. Antek is
committed to providing medical
software solutions and world class
customer support.
POLs, clinics,
community
hospitals,
reference
laboratories,
drug labs and
student health
centers
2,405
450+
McKesson,
Misys, IDX,
Healthland,
GE Centricity,
NextGen,
CPSI, PMSI,
Meditech,
Pulse and
others
HL7, ASTM
Operating
System (Servers):
Windows 32-bit
and 64-bit
Server Operating
Systems.
Windows
Server 2003 or
Windows Server
2008. Operating
System (Clients):
Windows XP,
VISTA, or
Windows 7
32-bit. 64-bit
Workstation
Operating
Systems are an
available option.
Toll-free hotline
from 8:00 a.m. 11:00 p.m. EST.
24/7 support is
available; support
includes any
within version
updates.
June 2008
No
User-friendly, intuitive and customized for many
different types of labs; HIS/billing system/EMR/
reference lab interface/integration expertise with
reference lab, HIS, practice management system
and EMR systems; comprehensive rules engine,
medical necessity and insurance filtering tools assist
in increasing lab reimbursements; order entry and
results retrieval via the Internet; microbiology module
Intuitive software; flexible and scalable; outstanding
customer support; interface/integration expertise
Atlas Medical
(818) 340-7080
www.atlasmedical.com
Lab OuterWare is a powerful,
next-generation integrated suite
of solutions to help labs develop,
manage and grow their outreach
business. Modules include:
LabWorks ®—The premier order
entry and results report system
for outreach. LabEMR ®—The costeffective and robust connectivity
solution between EMRs, PMSs, labs
and third-party platforms for orders
and results. LabNetWorks (tm)—The
only sophisticated order management
and result reporting solution that
enables health systems, multiple
lab groups and reference labs to
develop new models for lab-to-lab
collaboration. Contact vendor for
pricing options.
Contact vendor
N/A
Atlas Medical delivers outreach
solutions for the healthcare enterprise,
including integrated CPOE for lab,
radiology, ePrescribing and other
disciplines, along with features for
EHR adoption.
Outreach
115
N/A
All major HIS,
EMR, PMS, LIS
vendors.
—
ASP or lab-hosted.
Contact vendor for
further information.
Contact vendor for
support options.
11/17/09
(LabWorks v10.0.0)
N/A
Clean orders and accurate billing: Multi-staged order
entry support for electronic orders from EMRs, LISs and
third-party order entry systems maximizes operational
efficiency. Auto-printing ABNs, requisitions and manifests
maintains your brand with customers. Instrument-ready
labels for EMR orders extends the benefits of flowthrough accessioning to offices with EMRs.
Atlas Medical has been developing sophisticated
software solutions that enable labs to operate more
efficiently and successfully since 1995. The Atlas Lab
OuterWare platform delivers greater scalability; enhanced
operational efficiency and reduced costs; expanded preorder data collection ensuring more clinically complete
orders; improved billing; more responsive customer
service; preservation of your lab's brand.
Beckman Coulter Inc.
(714) 961-4810
www.beckman
coulter.com
REMISOL Advance / cost
dependent on configuration
Dependent on
configuration
N/A
—
Clinical lab
Approximately
800 in the U.S.
Nine per site
N/A
ASTM2
Inclusive with
system
Classroom,
on-site, e-learning
system training
March 2008
N/A
Automates and standardizes the result validation
process; real-time QC availability; improves lab
turnaround time and productivity; optimizes data
management; standardized dictionary and rules
options; high availability with a RAID 5 disk system
server to ensure your system stays up and running
upon component failure; statistical reports; connects to
multiple disciplinary platforms
Extended Quality Control (EQC) module monitors
the quality of diagnostic system operation using
patient moving average data; detect drifts in
diagnostic systems between commercial QC runs;
provides autoverification procedure to address
inspection requirements; proactively alerts
operator of critical test results; includes standard
dictionary; complex, compound rules can be
developed and maintained by the lab's key
operator; on-site customization and implementation
services available
Clinical Information
Systems Inc.
(800) 869-0680
www.cislab.com
$5K - $150K; month-to-month leasing
and interest-free financing options
available
Dependent on
product and
lab size
$800K
Independent,
hospitals,
clinics,
cytology,
pathology,
veterinary
120+
400+
Dairyland, HBO
McKesson, will
interface to all
HIS systems
eTransx, MDS,
Medsearch, will
interface to all
engines
Hardware
may be
purchased
through CIS
or outside
application;
software for
both SCO Unix
and Windows
platforms.
—
January 2010
Yes
Full lab system includes microbiology; billing
module with ECS and ERN; cytology, pathology, EMR
interfaces; results via Internet, fax, remote print; will
interface to all instruments and EMRs.
Will customize to fit lab needs and budget. User
friendly; high-quality for low cost.
58 February 2010 • advance /Laboratory • www.advanceweb.com
In business since 1981, serving lab
needs in the U.S. and abroad. Billing
modules optional.
www.advanceweb.com • advance /Laboratory • FEBRUARY 2010
59
2010 information systems guide
Product/Cost
Licensing
Costs
Annual LIS
Sales
History
Niche
Markets
Total
Installed
Sites
Total
Interfaced
Instruments
HIS
Interfaces
Interface
Engine
Interfaces
Hardware/
Software
Requirements
Support
Date of Last
Update
Transmit
Electronic
Media Claims?
Features
Distinguishing Factors
Clinlab Inc.
(800) 487-5227
www.clinlabinc.com
Clinlab LIS, Clinlab HL7 Engine, Clinlab
WebLab Remote Access
$10K+
$500K+
Since 1987, ClinLab Inc. has been
specializing in LIS that enable labs
to increase efficiency while reducing
turnaround time and costs.
Reference labs,
POL, small
hospital, student
health centers
50
300+
Meditech,
WebMD,
CareEvolve,
Allscripts,
Misys, others
HL7, ASTM,
Labcorp, Quest,
Cogniscenti,
Specialty Labs
Microsoft Windows
Network PC
Based System
Via Internet and
800 phone,
24/7 available
December 2009
Via external billing
systems
Web remote access outreach; HL7 output to
external EMR packages; expedited printing;
multiple line fax system; automatic interfaces to
medical instruments; autoverification of results;
programmable label system; custom patient
reporting system by physician or location.
Health Fair system, interfaces to major
reference laboratories.
Easy to use; completely flexible test libraries; security
system includes viewing of results and capabilites;
report delivery via Internet. External results and billing
interfaces to major EMR packages.
Comp Pro Med Inc.
(800) 276-4522
www.comppromed.com
Varies depending on system size
Included in
total cost
Providing LIS solutions since 1981.
Our LIS was distributed with a major
analyzer supplier in the 1980s. Since
then, Comp Pro Med has been growing
with systems installed in the U.S.,
Canada, Africa, Europe, Philippines and
Bhutan. Company has participated in
the President's Emergency Plan For
AIDS Relief and has also opened an
office in Bangalore, India.
—
Polytech for
Windows runs
on any standard
PC with
Windows 98,
2000, XP, NT,
Vista or Windows
7. No proprietary
hardware is
required as we
interface directly
with clinical
analyzers.
Live phone support
November 2009
—
CSS Inc.
(800) 336-4277
www.csslis.com
LIS-2000: Laboratory Information
System; AR-2000: Laboratory Billing
system; WebOrdersView™: Web-based
order entry system; WebResultsView™:
Web-based lab results Delivery System;
StatsViewGenerator: Data warehouse and
Custom and Ad Hoc Report Generator.
Also: additional modules are available for
Veterinary, Toxicology, Cytology, Nursing
Home / Part A billing, etc.
Varies, contact
vendor
Information not
disclosed
Over 30 years of serving
independent reference labs. Our
clients currently use our software to
process over 100,000 lab accessions
every day and to submit over
20,000,000 claims each year.
Reference and
esoteric labs
Data Innovations Inc.
(802) 264-3470
www.datainnovations.
com
Instrument Manager™ starting at $3,075
N/A
Over $21M in
middleware
sales annually
Founded in 1989 and privately held
with offices in the U.S., Belgium, Brazil,
China, France and the U.K. and over
80 employees. Data Innovations is
the only middleware company with a
true global scope and sole focus on
laboratory data management.
Dawning
Technologies Inc.
(800) 332-0499
www.dawning.com
JResultNet Interface Engine Software
starts at $4,000; JavaLin Interface units
start at $2,200
N/A
Founded in 1984, Dawning
Technologies Inc. has remained a
leader in instrument connectivity
and lab middleware products.
Products have been installed in
more than 40 countries worldwide,
and in conjunction with a wide
variety of analytical instrument
and information systems. Focus is
on providing flexible, scalable and
affordable middleware solutions
for the clinical lab.
60 February 2010 • advance /Laboratory • www.advanceweb.com
—
—
—
200+
—
—
Polytech is a full functioning LIS with the ability to
interface with EMRs, HISs, reference labs and any HL7
compliant medical system. Features include auto-faxing,
report format generator, microbiology, automatic ABN
form generation, work load accounting, result level
comments, bar code label.
—
100+
400+
Among
many others:
Centricity,
Medinotes,
AllScripts,
eClinicalWorks,
Practice
Partner, etc.
Interface engine
is built into
application.
IBM RS-6000
with AIX on
TCP/IP network.
Windows clients.
8:00 a.m. to
5:00 p.m. Eastern,
24/7 available
November 2009
Yes
Full support for multiple locations. Site licensing
reduces costs of future expansion. Multi-level, preand post-analytical claim checking and scrubbing
guarantee. Routes, stops, drivers and mileage
recording. Automated Patient Statement generation
and mailing. Patient payment portal makes
understanding and meeting patient obligations fast
and easy. Auto-accession, auto-validation and fully
electronic results delivery features. Salesperson
functionality is built into both the CLS2000 LIS and the
AR2000 billing software. Built-in Integration Engine
assures that a reference lab can offer all of the EMR
interfaces necessary to attain strategic advantage
when competing for clients.
Fully integrated LIS / Billing System; single point of entry
eligibility checking and claims tracking for Medicare, all
50 Medicaids and over 2,100 third-party commercial
payers; WebOrdersView allows clients without an
EMR interface to place orders, print requisitions,
ABNs and bar codes and transmit requisitions to your
lab electronically as pre-accessioned orders using a
standard browser. WebResultsView gives lab clients and
their patients secure access to results. Enables smaller
clients with an EMR but no interface to download results
in industry standard HL7 format for manual importation
into their EMR.
Middleware
solutions
Directly, and
through our
business
partnerships,
over 6,500
Instrument
Manager and
Laboratory
Production
Manager
middleware
systems have
been installed
in over 63
countries.
Nearly 1,000
different
instruments,
automation
systems, and
information
systems are
supported.
Most major
HIS/LIS/EMR
vendors,
including:
McKesson,
Cerner,
Siemens, Soft,
Sunquest,
Meditech, GE,
Wyndgate,
EPIC, Clinisys,
Healthland,
Eclipsys,
OmniTech, VA,
Department of
Defense and
others. We
also have
configurable
HL7 and
ASTM drivers
that allow
users to
quickly define
interfaces for
homegrown
systems,
pre-existing or
new system
interfaces.
Implementing
industry standards
such as HL7 and
ASTM in addition
to emulation
and proprietary
protocols using a
variety of transport
mechanisms
including TCP/IP,
LAT, RS232, ODBC,
files and more
allows concurrent
support for all
major interface
engines, including
Cloverleaf and
OpenLink.
Minimum system
specifications
support most
standard and
server class
Windows-based
operating systems
and supports
virtualization
such as VMWare
ESXi. Minimum
of Pentium 4-2.8
GHz or greater,
with 40 GB
storage. System
configurations
are based on
number of
software modules,
total number of
instrument and
information system
connections and
concurrent users.
Emergency support
24/7. Standard
support available
9 a.m.-8 p.m. EST.
Access to online
knowledge base
and Customer
Web Portal for
managing support
requests. Web
access available
for updated and
new drivers,
software patches,
version updates
and product
enhancements.
E-mail notification
services
available. Optional
participation in
IMLink, a Device
Relationship
Management
service.
February 2010
(average 2 major
releases a year)
N/A
Standardization of results production through
autoverification, integrated QC and moving averages;
connectivity for multi-site and multi-LIS environments;
data mining for critical information; sample
tracking including storage; electronic scheduling
and documentation management for equipment
maintenance; automatic specimen routing by the most
efficient path; backup for LIS downtime.
Instrument Manager™ (IM) manages analytical
operations and non-clinical lab tasks to increase
efficiency and improve workflow. FDA 510(k) cleared for
use in blood banks; ISO 13485 certification and device
licensure for Canada. DI has a full suite of services,
including standard and customized training, on-site
consulting, installation services, remote IM monitoring
and rules-sharing Web site.
Middleware
solutions
5,000+
500+
All major
information
systems are
supported
HL7, ASTM, XML,
proprietary, CSV,
flat file, direct
database, HPRIM,
web services are
all supported,
using serial, TCP/
IP, ODBC, FTP and
other transport
mechanisms
JResultNet Windows XP or
Server 2000/2003,
2 GB RAM, 1 GHz
Processor and
PC Anywhere
Multiple support
options available
including 24/7 and
standard support;
access to online
help desk and
knowledgebase;
free Web-based
training programs
available
October 2009
N/A
Dawning JResultNet middleware provides solutions to a
variety of lab data processes, from simple connectivity
and handling minor customizations through multiple
system integration and autoverification. The JResultNet
Dawning Dataminer Database Query Engine offers easy
access to and analysis of remote databases without any
programming, enabling utilization review. Other optional
modules include Integrated Realtime QC Connectivity,
direct to EMR connectivity capabilities and Downtime
ID module.
Dawning middleware is highly flexible and scalable.
It is easily configured to fit workflow. Comprehensive
support and training options available. JResultNet Lite
and JConnect, an OEM connectivity solution,
offer scaled-down versions of JResultNet-based
products. The JResultNet RDK allows users to build
test and validate rules off-line and outside the live
middleware environment.
www.advanceweb.com • advance /Laboratory • FEBRUARY 2010
61
2010 information systems guide
Product/Cost
Licensing
Costs
Annual LIS
Sales
History
Niche
Markets
Total
Installed
Sites
Total
Interfaced
Instruments
HIS
Interfaces
Interface
Engine
Interfaces
Hardware/
Software
Requirements
Support
Date of Last
Update
Transmit
Electronic
Media Claims?
Features
Distinguishing Factors
Elekta Impac
Software
(408) 830-8700
www.elekta.com/
powerpath
Please contact Pathology Sales at Elekta
Impac Software for pricing. PowerPath
licensing costs include installation,
training and one year of warranty.
Powertha is licensed to each facility in the
enterprise as a perpetual license.
Contact vendor
Publicly filed
documents are
available on Web
site. On April 4,
2005, IMPAC
was acquired
by Elekta,
a company
publicly traded
on the Swedish
stock exchange
(EKTAB.ST).
The PowerPath Anatomic Pathology
LIS was originally developed
by the Tamtron Corporation. IMPAC
Medical Systems purchased the
product in 2003. PowerPath is now
part of the Elekta Impac suite of
software products.
AP labs in
hospitals,
medical centers,
reference labs
and academic
facilities
450+
130+
33 unique
interfaces from/
to PowerPath
to/from many
other software
products
installed
at a large
percentage of
the customer
base. PowerPath
will interface
to HIS systems
using the HL7
protocol. Typical
interfaces
include ADT,
Results and
Billing.
Designed to use
standard TCP/IP
topology protocols.
Interface Server
communicates
with foreign
computer systems
using standard
HL7, TCP/IP or
FTP. TCP/IP socket
connections are
used for listening
(inbound ADT
interface) and
sending (outbound
Results and/or
Billing interfaces)
of standard HL7
messages.
Windows Server
Platform in
conjunction with
the SQL Server
application.
Communicates
with foreign
computer systems
using standard
HL7, TCP/IP or
FTP. System
Architecture:
Windows-Server;
Windows 2000 or
XP - Client; TCP/
IP TopologyProtocols; SQL
Server 2000 or
2005-Relational
Database;
Microsoft WordTranscription
Engine; Crystal
Reports-Report
Writing Tool
24/7 support via
phone during
normal business
hours and via
pager during offhours and holidays.
Customer support
portal allows
customers to view
information about
their facility online
including product
information,
service calls
and service
agreements.
December 2009
Does not include
a billing system.
We provide an
optional HL7 billing
interface and can
interface to the
billing system
you choose.
Intuitive user interface; case-centric view. Includes
customizable synoptic data CAP protocols worksheets
with SNOMED CT coding. Incorporates industry-leading
technology for case transcription, reporting and database
management. By harnessing the power of Microsoft®
Word®, Crystal Reports® and Microsoft® SQL Server™,
PowerPath helps facilities produce flexible management
reports and outcomes analysis using simple, intuitive
and logical queries. The case finder screen supports
robust queries including searches for synoptic data
elements. The searches can be exported to other
programs for manipulation of data sets for statistical
data management.
Integrates seamlessly with several industry-leading
digital pathology management systems. Fully integrated
materials management: The optional Advanced Materials
Processing (AMP) module enhances patient safety by
expanding the use of bar code technology for tracking
individual case materials. Commited to outstanding
customer service.
HEX Laboratory
Systems
(800) 729-2085
www.hexlab.com
LAB/HEX LIS with optional billing and cash
management starting at $20,000
Included in
total cost
>$1 million
Complete LIS with integrated billing
since 1981. LAB/HEX was first installed
in commercial independent labs and
now has installations in commercial
labs as well as hospitals, large clinics,
research and veterinary and molecular
diagnostics. Integrated billing or standalone offered.
Specialty
labs such as
molecular
diagnotics and
others with
special needs.
Labs servicing
nursing homes.
139
250+
Cerner,
McKesson, PSI,
SMS, Antrim,
Hearts, any HL7
Cloverleaf, Neotool
Intel Quad core
server with RAID
1-5 Hard Drive,
NAS, UPS, Linux
operating system.
Windows PC
or Thin Clients
workstations.
24/7 via VPN,
Modem, 800#
November 2009
Yes
Complete LIS with all standard features including auto
faxing, barcoding, analyzer interfaces and much more.
Integrated or stand-alone billing with e-billing and
e-remittance. Medical necessity checking. Web module
for orders and results. EMR results interfaces and other
system interfaces. HIPAA compliant. Ansi 5010 and ICD10
in progress.
Flexibility, growth, easy to use, real people to talk to for
support 24/7 with quick response. LAB/HEX can handle
unique needs of molecular diagnostics and specialty labs
as well as the routine lab. Custom services at reasonable
cost are readily available with fast results.
McKesson Provider
Technologies
(404) 338-4383
www.mckesson.com/
laboratory
Horizon Lab; contact company for pricing
Contact vendor
Not disclosed
Horizon Lab was developed by
McKesson in the late 1990s, including
features from the company's previous
solutions: Path Lab III, STAR Lab
and Advantage. Company strategy
continues to evolve and now focuses
primarily on the development of Webbased applications.
Hospital labs,
reference labs,
Web-based
hospital
outreach
programs
200+ facilities
including
hospital labs,
hybrid labs and
reference labs
Over 500
through
third-party
partnership
with Data
Innovations
All major HIS
vendors: Cerner,
Epic, Siemens
and others
as well as
McKesson HIS
solutions
Cloverleaf,
Datagate, eGate,
Ensemble, Mirth
Hardware: HP, IBM,
Dell. Programming
Languages: Delphi,
C, Java, .Net.
Operating systems:
Windows, Red Hat
Enterprise Linux.
Database: Oracle
Customer support
services are
provided 24/7.
Horizon Lab has
been Support
Center Practices
Certified for 8
consecutive years.
November 2009
Available for
Outreach Billing
though Horizon
Lab Financials
Horizon Lab™, an integrated solution for all lab settings,
automates the entire lab process: order entry, pointof-care specimen collection, specimen management,
analytic operations, information distribution and
financial and business performance management.
The solution suite also includes Horizon Blood Bank™,
Horizon MobileCare™ Phlebotomy, Horizon Anatomic
Pathology™, Horizon OutreachWP® for Lab, Horizon
Lab Financials™ and Horizon Lab Analytics providing a
dashboard for lab operations management.
Horizon MobileCare Phlebotomy with barcode point-ofcare patient identification and specimen label production.
Advanced bi-directional pharmacy integration with
McKesson's pharmacy information solution Excellent
Support Organization—Support Center Practices (SCP)
Certified for 8 consecutive years. Substantially decreased
total cost of ownership with availability of Linux platform.
Extensive integration with other McKesson products
beyond pharmacy, providing solutions for the entire
healthcare enterprise.
Novovision Inc.
(732) 329-3209
www.novovision.com
NovoPath™ is a client server, Windowsbased, modular anatomic pathology
information management and reporting
software system. Web-enabled Outreach
Module (reporting, order entry, resulting,
remote printing, with Web access);
dedicated modules such as Flow
Cytometry and Cytogenetic testing; full
HL7 connectivity to an array of EMR
systems and instrument vendors.
Competitive
—
Over 15 years of service to pathologists
and pathology departments
Reference
labs, hospitals,
group speciality
practice labs,
independant
labs, clinics
Over 160 in U.S.
Most HIS, EMR
and practice
management
systems
Not needed; direct
interfaces. If
required, we could
build interfaces to
most engines.
Requirements will
vary depending on
size and scope of
the installation.
At client's
discretion
2009
Yes—fully capable
Client server; surgical pathology, cytology and autopsy
information systems; optional Web-reporting / signout,
Novonotifier Web report monitoring; direct EMR interface;
voice dictation; specimen log-in/specimen tracking and
retrieval; slide labels/barcoded slide labels; cassette
printing; bar code capability; electronic signature;
direct fax reports; Web-based remote inquiry of reports
capability; physician Web access for order entry
capability; multi-site or multi-facility-wide area network;
sound-alike retrieval of patient history; tumor registry
interfaces; management reports
Scalable pricing; remote printing; write back
options; client server with optional Web resulting
direct to EMR interfaces; specimen tracking; built-in
voice dictation system
Orchard Software
(800) 856-1948
www.orchardsoft.com
Orchard Harvest LIS hardware:
$10K-$100K; software and installation:
$20K-$800K. Orchard Pathology
hardware: $10K-$50K; software and
installation: $40K-$120K. Orchard Copia
hardware: $25K-$100K; software and
installation: $100K-$300K
Application
license:
$19,500,
additional lab
license: $5,500,
additional o/e
license: $2,750
—
Famous for user-friendly and featurerich lab information systems. Since
the first installation in 1993, more
than 950 labs across the country have
turned to Orchard Software for their lab
systems—including all types and sizes
of multi-site and multi-specialty clinics
and physician office laboratories,
hospitals, regional reference labs,
student health services and public
health organizations.
Hospitals,
clinics, POLs,
reference/
specialty labs,
public health
labs, student
health centers
and veterinary
labs
950+
350+
A4 Confidence,
CHS, Clarus®,
CPSI, Dairyland,
HealthQuest,
HMS EHR,
INTERACTANT,
Keane
NetSolutions,
Meditech,
MedSeries4®,
Misys CPR,
and others
Neo Integrate and
others
Hardware:
HP Business
Class, Pentium
compatible.
Software: Windows
2000/2003, XP,
Internet Explorer,
Netscape
24/7, online user
group, quarterly
newsletter with
tips, training
classes onsite
at Orchard
headquarters,
biannual user
symposiums, and
customer-driven
enhancements,
online tutorials
September 2009
We facilitate the
transmission of
electronic medical
claims by sending
appropriate DFT
data to a billing
system or practice
management
system.
Windows XP, Vista OS; ICD-9 Code Screening; featurerich, robust rules-based technology; user-friendly
software; comprehensive interface expertise; process
automation; anatomic pathology module; microbiology
module; Web-based outreach; database consolidation;
Microbiology, Anatomic Pathology, Lab Outreach and EMR
Connectivity modules available
Rules-based decision support logic available throughout
the system; Experts in the integration of EMRs, other
systems, multiple lab sites, and reference laboratories;
Industry leader in service and support
Psyche
Systems Corp.
(800) 345-1514
www.psychesystems.
com
WindoPath Anatomic Pathology
Information System; LabWeb Laboratory
Information System; e.lixa LIS Suite of
Extension Applications; SBB Standalone
Blood Bank System. Custom quotes only.
Variable
Since 1976, Psyche Systems has
delivered products and services
to labs of all sizes and types in
a completely integrated solution.
Together, its WindoPath® AP system,
LabWeb® LIS, e.lixa® suite of LIS
extension applications, and 510(k)
FDA-approved SBB blood bank
software enable labs to run more
efficiently and cost-effectively.
Reference lab,
POL, specialty
laboratory,
hospital
laboratory
150+
100+
100+
100+
Windows Vista,
Windows XP,
NT, 2000, Open
VMS PC (Pentium
Compatible)
Custom quote
2009
Yes
Easy-to-use; customized to fit the lab's specific needs/
specialty. Dynamic customizeable reports, both final
and statistical analysis, with the ability to define
outputs based upon physician preferences. Interfaces
to instruments/devices—flow cytometry, cytogenetics,
molecular diagnostics, IHC stainers, cassette/slide
labelers and more.
Ability to extend the life and functionality of your existing
LIS through innovative modules—outreach, EMR,
customized reporting and more. Superior rules-based
report formatting and distribution.
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2010 information systems guide
Product/Cost
Licensing
Costs
Annual LIS
Sales
History
Niche
Markets
Total
Installed
Sites
Total
Interfaced
Instruments
HIS
Interfaces
Interface
Engine
Interfaces
Hardware/
Software
Requirements
Support
Date of Last
Update
Transmit
Electronic
Media Claims?
Features
Distinguishing Factors
Technidata America
Medical Software
(520) 577-2872
www.technidata-web.
com/americas
$7.5k - $1.5M+ (depending on system
configuration)
$3K- $600K+
(depending
on system
configuration)
USD $25M+
Technidata America was established
in late 2005 to distribute TD-Harmony,
the world’s most comprehensive suite
of middleware solutions. Technidata
SAS (parent company) was founded
in 1993 and is currently the only
true global lab informatics player
with LIS, middleware and instrument
workstation installations in 25+
countries worldwide.
Instrument
connectivity,
instrument
workstations,
scalable
middleware
solutions,
specialized
microbiology
and histology/
cytology
modules
733
500+
Instrument
Drivers with
6,500+ Live
Instrument
Interfaces
Mostly HL7
& ASTM:
Homegrown,
Keane,
McKesson,
Misys,
Meditech, GE
Medical, SCC,
MediSolution,
Molis, MIPS,
Telepath
Based on
Chameleon
Interfaceware
Hardware
Independent /
Linux and Windows
2003 Server;
Oracle or MS SQL
Server Database
Platforms
24/7
December 2009
No
Sophisticated user rights management and
authentication; patient file management; request
creation and sample identification; result acquisition
with support for analyzer flags; multiple reporting and
verification ranges; manual or automatic instrument
procedures (dilution, rerun, alarm); management of
POCT; monitoring and remote access to quality control;
result review and validation; consolidated result reports;
multi-criteria database queries; archiving of results
in PDF format; interfaces with unlimited analyzers;
unlimited sample storage; comprehensive sample
tracking and routing; batch results entry for manual
testing; consolidated clinical review; confidentiality
of consolidated results for review and display;
comprehensive and chronological audit trail; real-time,
user-enabled rules-based system; customizable realtime alert; quality document management; consolidated
medical and management statistics.
Core Lab Middleware Module: simplicity; speed; contextbased navigation; user-friendly, powerful rules editor;
production and operational audit trail; customizable
automatic real-time processes; comprehensive
management tools and reports; open and scalable
system. Specialized Microbiology Middleware Module:
paperless workflow; real-time rule-based system;
epidemiology analysis and threshold alerting; result
entry via worksheets, card reader devices, batch or by
request. Six subsidiaries in 3 continents; ISO 9001-2000
/ ISO 13485-certified; solutions available in 25 countries
through 18 partners.
SCC Soft Computer
(727) 789-0100
www.softcomputer.com
SoftLab
SoftLab's broad functionality
simplifies even the most complex
operating environments where speed,
accuracy and cost are all important
considerations. SoftLab is the most
advanced LIS.
Medium- to
large-size
hospitals,
laboratories and
IDNs
676
459
All
All major vendors
IBM p5 Series.
MS Windows
Workstations.
Workstation:
Microsoft Windows
2000, XP Server:
IBM AIX
24-hour customer
support, toll-free
number, client
knowledge base
2009
Yes
SoftLab offers full multi-site/core lab consolidation with
proven ROI; flexible, robust rules-based system; and
autoverification through rules engine.
Completely integrated tools for outreach; available
genetics modules for molecular, cytogenetics,
flow cytometry and HLA. Pathologist review pass/
fail functionality.
Seacoast Laboratory
Data Systems Inc.
(603) 431-4114,
ext. 20
www.sldsi.com
SurroundLab AR Billing and AR
System; SurroundLab Plus LIS;
Labconnect2 Browser-based Orders &
Results; SurroundLab View Document
Management System
Contact vendor
Private
Since 1986, SLDSI has provided the
commercial lab industry with innovative,
highly customizable software solutions
and services. SurroundLab Plus LIS
and SurroundLab AR Revenue Cycle
Management System are expertly
designed and engineered to address
the unique business dynamics of
commercial and outreach labs. SLDSI is
committed to giving clients the highest
level of customer satisfaction.
Commercial lab
operations
70
>400
30
All major vendors
x86 servers
from HP or Dell.
Windows Server
2008, CentOS
Linux. Intersystems
Cache or M-21
databases
24/7
December 1, 2009
Yes. 837
submission and
835 Remittance.
Complete lab and billing components. Integrated
document management system for superior customer
service. Built-in CRM features allow lab to track and
resolve client issues. Many features for labs that
specialize in the long-term care business. Integrated QC.
Allows for multiple testing and ordering sites. Integrated
specimen inventory and storage system.
Character based UI for speed and throughput. Massively
scalable. Very low IT overhead. Designed for commercial
laboratory use.
Sunquest
Information Systems
(800) 748-0692
www.sunquestinfo.com
Sunquest provides solutions that
enable improved care and increased
productivity through workflow
excellence; allow organizations to
exceed patient safety goals, foster
strong patient and physician community
relationships; and lead the organization
into the era of predictive medicine.
Contact vendor
N/A
First established in 1979, Sunquest
re-launched as a private company
in 2007 with a mission to deliver
world-class diagnostic information
solutions that meet the needs of
healthcare leaders and innovators. Had
most successful year ever in 2009,
with greater expectations set for 2010.
Announced collaborative agreement
with Massachusetts General Hospital
(MGH), an innovator in medical care,
research and teaching, and Partners
HealthCare System, an integrated
healthcare delivery system with a
tradition of IT excellence, to jointly
develop the next-generation anatomic
and clinical pathology-based LIS.
Hospital,
regional and
reference labs;
lab outreach;
nursing and
lab; barcoded
POC specimen
collection and
transfusion
solutions;
blood bank/
transfusion
services;
anatomic
and digital
pathology labs.
>1,500 globally
Not disclosed
<2,300
Sunquest’s
interoperability
experience
includes over
35 different
interface engines.
IBM or HP servers
with Dell or HP
PC workstations;
AIX or HPUX
operating systems,
InterSystems
Caché database
management
system.
24/7 phone
support; Web-based
support area allows
customers to enter,
update and monitor
service requests;
online support
area for user
documentation,
product information,
helpful hints, etc.;
company supports
national, regional
and special
interest user group
meetings; online
user community;
newsletters.
January 2010
Yes
Full solutions designed to create workflow excellence for
the automated core lab, microbiology, molecular, blood
bank, anatomic pathology and outreach commercial
operations. Sunquest solutions extend to solve our
customers business and patient care concerns related to
patient safety, pay for performance, business intelligence
and point of care testing.
Provides meaningful use in lab and test results with zero
errors. Focused on patient safety, workflow excellence,
predictive medicine and physician and patient affinity.
Highly flexible, high-performance system manages
specimen, patient and business data from order entry
through specimen tracking, report delivery, invoicing
and business intelligence. Advanced, scalable, reliable;
supporting single hospital laboratories up to high-volume
multi-site customers.
Sysmex America Inc.
(847) 996-4500
www.sysmex.com/usa
Sysmex WAM (Work Area Manager) is
configured and priced by hematology
test volume, number of instrument and
workstation connections, number of
multi-site connections, and complexity of
the automation line(s).
Varies, contact
vendor.
30 WAM
systems sold
in 2009
Sysmex Corp. started in 1968
as TOA Medical Electronics Co.
Ltd., a specialist manufacturer of
instruments and reagents in the
hematology market. In 1998, on the
30th anniversary of its establishment,
the company changed its name to
Sysmex Corp. Today Sysmex is a
global leader in hematology and
a comprehensive supplier in the
diagnostics field, manufacturing and
marketing hematology and urinalysis
analyzers and other medical diagnostic
instruments, as well as reagents and
LISs. Sysmex is involved in every
aspect of the diagnostics business,
from R&D to manufacturing, sales and
support and has earned an excellent
reputation among medical institutions
around the world by combining
technological excellence with the
capability to propose solutions that
precisely meet customer needs.
Hematology
middleware
333
600
26 LISs
interfaced
to WAM
N/A
Client/server based
system—Linux
OS and Oracle
database
24/7
November 2009
N/A
Sysmex WAM’s flexible Intelligent Rules Engine is
designed specifically for hematology, with extensive
rule variable combinations for which to build rules for
autovalidation, reflexing, add-on testing, generation of
manual differential smears and sample routing. Sysmex
WAM has the ability to support orders and results from
multiple LISs and multiple sites for the management
of patient and QC results across an entire enterprise.
This permits standardization of rules and processes
across shifts and across labs for improved quality and
continuity of care.
Sysmex WAM has multi-site and multi-LIS capabilities
for a complete enterprise-wide solution. Instrument
results, graphics, flags and manual differential data
all reside in a single database with two years online
storage to allow a paperless environment. Proactive
alert monitoring system to notify the user of system
server alerts, instrument and LIS interface alerts and
QC alerts to efficiently manage the system.
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