ENER-G Combined Power Aftercare
ENER-G Combined Power Limited is committed to
providing the highest standard of after sale service
in the CHP market.
About ENER-G Combined Power
ENER-G has been an active player in the CHP
industry for 25 years and currently maintain and
operate over 50% of all operational CHP units in the
United Kingdom and Ireland. ENER-G combines a
myriad of knowledge and experience with a strong
commitment to customer service to provide a
market leading service to all clients.
Remote monitoring
An integral part of our CHP units is the on-board
computer. The computer’s function is to provide
optimised safe and efficient operation of the
CHP unit. The computer also provides a two-way
communication channel between your CHP unit
and the ENER-G service centre, allowing live
system operational monitoring and full historic
data retrieval. In addition, in the event of system
faults, ENER-G service centre can receive an SOS
signal from the unit, run remote diagnosis, rectify
problems and schedule an engineer if necessary.
Cogeneration: A brief introduction
Aftercare
The first combined heat and power (CHP) system
was designed and built by Thomas Edison in
1882 inside a New York City power plant. The heat
generated by the power plant was redirected to the
surrounding neighbourhood to provide free heating
to residents.
Remote monitoring reduces operational downtime
and maintains client savings whilst generating
monthly performance reports and offering
customers the opportunity to log on and monitor
operation and savings.
Like Edison’s CHP your system produces electricity
and heat energy in a single integrated system at
up to 85% efficiency. Traditional power generation
rejects the heat produced in this process however
CHP systems harness this waste to provide free
heat and discounted electricity delivering significant
financial savings.
ENER-G service centre
To ensure optimum operation, benefits, and to
maximise the life span of your CHP unit, our Service
Department at the head office co-ordinates the
deployment of our nationwide engineering team 7
days a week 365 days a year, offering immediate
response to almost all incidents. All ENER-G
engineers are Gas Safe registered, receive full
electrical training in-house and are kept up-to-date
with all legislative and technological advances.
ENER-G Combined Power Limited
Combined heat and power
maintenance
CHP systems require regular, periodic
maintenance and inspection. Every
unit requires a service after a
predetermined amount of running
hours. Units typically require between
6 to 10 services a year dependant upon
operation. The service procedures vary
throughout the year from replacing
and recalibrating components to oil
and filter changes.
CHP units use gas as a fuel and are
therefore subject to the Gas Safe
Regulations. To ensure maximum
savings and compliance with
regulation, ENER-G offers two flexible
maintenance packages:
Premier
Premier Service package includes:
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24 hour remote monitoring
Automated SOS alerts
Communication with central servers
Remote SOS alert via SMS
Part identification
Remote fault diagnosis and
rectification
Safe oil disposal
Oil analysis programme
Dedicated site engineer
Routing scheduled servicing
Maintenance procedure
Discount energy purchase (DEP)
customers receive the Premier Plus
package free of charge as part
of the contract agreement.
Premier Plus
Premier Plus service package includes
all of the benefits associated with the
premier package, but for the contract
term, is also inclusive of all parts and
labour required to rectify faults or
repairs within the acoustic enclosure.
The service is a fixed price paid
annually for the term of the contract.
To offer flexibility and the opportunity
to take advantage of early savings, the
price can also be profiled against the
age of the system across the contract
term (subject to contract).
Premier Plus is the number one CHP
maintenance package in the industry,
covering both service and repairs,
without the need to raise purchase
orders and minimising operational
downtime. Premier Plus is the best
way to achieve the biggest savings.
Inside the ENER-G CHP Unit
The diagram below shows the internal aspect of a CHP unit
and also the components covered by the Premier Plus package.
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Oil sampling
Engine inspection
Spark plug inspection and
replacement
Gas tightness testing
Recalibrations
Air filter replacement
Oil filter replacement
Ignition calibration
Valve setting and measurement
Cleaning of unit interior and
exterior
Replace rocker covers
Drain and flush of water system
Monitoring of system pressures
Battery condition checks
Premier Plus Case Study
ENER-G Combined Power
maintains and operates a CHP
unit at a leisure centre in Sutton,
Nottinghamshire. The centre
currently pays 7.2p per kWh for
their electricity and 1.5p per kWh
for gas. Through the operation of
an ENER-G 150 on a Premier Plus
service contract, the centre has
achieved savings over £45,000
within the last twelve months.
Discount energy purchase (DEP)
Case Study
ENER-G Combined Power
maintains and operates a CHP unit
at a Hotel near Heathrow Airport.
The Hotel currently pays 8.6p per
kWh for their electricity and 2.3p
per kWh for gas. By installing the
2 ENER-G 185 systems on a DEP
scheme, the hotel has achieved
savings over £35,000 within the
last twelve months from no capital
outlay.
ENER-G PLC ENER-G House Daniel Adamson Road Salford Manchester M50 1DT
T: +44 (0)161 745 7450 F: +44 (0)161 745 7457 E: info@energ.co.uk W: www.energ.co.uk