PMI® WHITE PAPER Revenue and Productivity Management Solution for Hotel- and Restaurant Operation - innovation » experience » value » results ”Our mission is to increase customers’ bottom-line by simplifying their daily revenue and productivity management process. Give us 45 minutes of your time and we will reveal to you how. - You will be convinced! ” We have reduced the labor costs by $ 120,000 since … - Frode Hofstad, General Manager – Britannia Hotel II A PMI® WHITE PAPER © 2009 d2o - innovation » experience » value » results PMI® – Performance Management Intelligence PMI is a revenue and productivity management solution, supported with software, which helps the management bringing organizational financial target to departmental operational discipline. Pro-activity and empowerment PMI provides middle management with comprehensive and relevant financial as well operational information that will help them in the daily decision-making to meet the company’s profit and expense targets. ” Great! Finally, we have received an important tool that makes it possible to manage the labor costs as well as operating activities from day one in an easy way. PMI ensures that the different departments’ day-to-day activities are aligned with, and linked to, the hotel’s financial and operational objectives. PMI increases management quality and accountability through daily and transparent exposure of the departmental performance. - Haldis Hummelsund, Executive Housekeeper Radisson SAS Hotels I A PMI® WHITE PAPER © 2009 d2o - innovation » experience » value » results Management Perspective - Bird’s-eye view Get an instant reading of current performance and forecasts in the key areas of your organization and quickly focus in on problem areas. With the click of a mouse, PMI allows you to drill down to investigate performance issues; and their causes; easily and quickly. The Key Performance Indicators will even indicate problem areas existing at lower levels. Revenue forecasting, revenue optimizing and daily revenue reporting PMI lets you create your own revenue forecasts in minutes and allows you to share it with other users. Resources forecasting PMI calculates the amount of labor resources your department requires for the next days, weeks and months, based on a revenue rolling forecasts. Productivity management The Operating Cockpit provides the decision-maker with a clear definition of his/her financial target and encourages the operational manager to take the correct action. The cockpit-owner receives feedback in real time on performance. Food cost management A state of the art method for managing food cost on daily basis, without counting inventory. II A PMI® WHITE PAPER © 2009 d2o - innovation » experience » value » results Easy to use Intuitive menus and displays mean that even a not computer literate user can be taking full advantage of the PMI’s functionality right away. PMI® information flow PMI is fully integrated with PMS (Opera, Protel, Fidelio, Lanmark, Hoteldata, Visbook, and more...), POS (Micros, RMS, ADS, Oscar, Squirrel, and many more...) and time attendance systems (Capitech Tid, Kronos, Tempus, Hugur, and many more...). III A PMI® WHITE PAPER © 2009 d2o - innovation » experience » value » results Conclusions PMI is a complete and integrated revenue forecasting and productivity management solution for the hotel and catering industries. Its features enable you to manage your organization today and in the future. PMI is the unsurpassed vehicle for communicating performance within an organization on a daily basis. Property Management System and Point of Sale software were introduced to improve employee performance, and have become integral tools for every hotel business. In much the same way, business performance management reporting systems will become the instruments for successful hotel leaders to improve business performance management and strategy execution. The five key business benefits are: 1. Accurate forecasting 2. Increased revenue 3. Decreased food cost 4. Decreased labor costs 5. Efficient performance management reporting system d2o®’s guarantee PMI is a “packaged” concept and development costs are spread over a large number of users. This makes it possible to deliver a quality solution at a fraction of the cost of a “self-developed” solution. Our highly focused implementation packages help you get “up and running” with a minimum of cost and effort. ” We have reduced the labor costs by $ 120,000 since we installed PMI (3 months) and the activities have increased compared to same period last year. - Frode Hofstad, General Manager – Britannia Hotel ” PMI provides an easy-to-understand view of operating revenue and costs in real time. This information enables us to perform real revenue and cost management. - Lars Inge Tordal, City Financial Controller – Radisson SAS Hotels IV A PMI® WHITE PAPER © 2009 d2o - innovation » experience » value » results About d2o® consulting d2o consulting specializes within the fields of revenue, operational and labor productivity management for the hospitality and catering industries. The company provides a proven set of software, training and business consulting services that enables its customers to increase their business performance. The company’s staff has extensive experience in the catering and hospitality industries and has strong competence in areas such as process and performance improvements, IT, learning and financial management. Some of d2o®’s customers - hotels ” d2o consulting is a great partner for us, combining business consulting expertise based on their know-how about our business and innovative solutions. - Ole-Jacob Wold, CEO - Rica Hotels V A PMI® WHITE PAPER © 2009 d2o - innovation » experience » value » results Some of d2o®’s customers – restaurants, bars, pubs and nightclubs Nordic Uteliv Group Furset Group RESTAURANT HOUSE THE OPERA Olav Thon Restaurant Group - VI The Scotsman Saras Telt Carl Johan Uteservering Den Gamle Major - A PMI® WHITE PAPER Tostrup Friluftsservering 3 Brødre Sir Winston Dr. Jekylls © 2009 d2o - innovation » experience » value » results d2o®’s vision To become the most valuable partner for our costumers and partners by creating fast, visible and sustainable values. d2o®’s mission To increase customers’ bottom-line by simplifying their daily revenue and productivity management process. d2o is convinced that leaders who share and pursue this vision will transform stagnation into acceleration among their staff. ” d2o understands what it takes to ensure their customers' successful results. Their approach is a unique combination of highly skilled business consultants, proven methodologies, quality assurance discipline, knowledge transfer, and an emphasis on rapid results. - Rasmus Sandnes, Managing Director Dr. Holms Hotel ” Food cost has dropped more than $ 308,000 after 12 months of the PMI implementation. - Ernst Høva, Owner | Radisson SAS Lillehammer Hotel VII A PMI® WHITE PAPER © 2009 d2o - innovation » experience » value » results Please contact us. Address: Telephone: E-post: Web: Demos: Smuget 1 NO-1373 Asker, Norway +47 900 80 123 info@d2o.biz www.d2o.biz Visit our website. We are independently rated: Gaselle-company Every year, the Norwegian business newspaper Dagens Næringsliv together with Dun & Bradstreet rank the fastest growing profitable companies in Norway. Deloitte Technology Fast 50 The Deloitte Norway Technology Fast50 Awards is a ranking of the fifty fastest growing technology firms in Norway. Dun & Bradstreet AAA-rating The highest financial reliability rating of AAA from Dun & Bradstreet. The triple-A rating from Dun & Bradstreet assures all customers and partners of d2o consulting that they can be confident in their business dealings with us. ” Yearly incremental financial benefits as a result of PMI: $ 5,400,000 for 50 properties. - Jørund Lie, VPO | Rica Hotels VIII A PMI® WHITE PAPER © 2009 d2o - innovation » experience » value » results ” Simplicity can only be achieved by those who understand complexity, competitive advantage can be achieved by those who solve complex problems with simplicity. - d2o® consulting IX A PMI® WHITE PAPER © 2009 d2o