Briefing Overview of marketing laws and regulations in Hong Kong Summary Various pieces of legislation regulate advertising in Hong Kong; they aim to protect consumers’ rights. In this briefing we examine those related to marketing and advertising non‑alcoholic drinks. And we highlight some of the main points of each – from bait advertising to data privacy to passing off. For further information please contact Connie Carnabuci Partner, Hong Kong T +852 2846 3300 E connie.carnabuci@freshfields.com Freshfields Bruckhaus Deringer llp Overview of marketing laws and regulations in Hong Kong March 2012 1 Introduction In Hong Kong, no single generic legislation regulates advertising. Instead, there are relevant pieces of legislation related to advertising. This legislation prohibits false trade descriptions of goods and prohibits advertisements that falsely describe any food or drug or that are likely to mislead. It also empowers the courts to give relief in relation to certain contracts found to be unconscionable. The local broadcasting authority issues codes of conduct that provide guidelines for advertising on television and radio. Other areas of law that may be relevant to advertising in Hong Kong include passing off and malicious falsehood as well as possible actions arising from trade mark and copyright infringements. There are also data privacy issues if a marketing programme entails collecting, processing and using personal data. Marketing and advertising laws aim to protect consumers’ rights. Here we focus on consumer protection in marketing and advertising non-alcoholic drinks. We do not cover laws and regulations for marketing and advertising other goods and services, and we do not cover all marketing and advertising laws and regulations in Hong Kong. Trade Descriptions Ordinance (Cap 362) The Trade Descriptions Ordinance (Cap 362) (TDO) prohibits false trade descriptions; false, misleading or incomplete information; false trade marks; and misstatements of goods provided in the course of trade or suppliers of such goods in Hong Kong. It covers goods, not services or real property. In 2008, the TDO was expanded to provide more effective consumer protection and to deal with malpractices relating to new products and innovative advertisements by retailers. ‘Trade description’ is defined to include matters relating to quantity, method of manufacture, composition, fitness for purpose, warranty, after-sales service and maintenance services. Giving false, misleading or incomplete information may constitute an offence under the TDO. 2 Freshfields Bruckhaus Deringer llp It is a criminal offence if one makes ‘false’ or ‘misleading’ representations to another that he is connected with, or endorsed by, any individual or body. The person making the representation has a valid defence if it is proved that he or she did not know and had no reason to believe that the representation was false. Unlike the common law action of passing off, there is no requirement to establish goodwill or that a consumer has relied on the reputation or has been confused by the representation. The offence is, however, limited to intentionally false representations. On the other hand, the tort of passing off can apply to innocent misrepresentations as well. The criminal liabilities include a fine and imprisonment under the TDO. A director or an officer of a company convicted shall also be guilty of that offence. It is, therefore, prudent when marketing or advertising to ensure there are no false or misleading descriptions in advertisements. The TDO does not allow a private right of action. But aggrieved consumers may complain to the Hong Kong Customs and Excise Department, which enforces the TDO. Unconscionable Contracts Ordinance (Cap 485) Under the Unconscionable Contracts Ordinance (Cap 485) (UCO), the court is empowered to give relief in contracts found to be unconscionable. The court may refuse to enforce a contract, enforce the remainder of a contract without the unconscionable part or limit the application of, revise or alter, any unconscionable part to avoid any unconscionable result. At least one of the parties to the contract must be a consumer. The UCO lists matters the court may take into account to determine if a contract is unconscionable. ‘Unfair tactics’ may include bait advertising, harassment and coercion. Bait advertising is where a trader advertises goods or services as a bargain – but does not intend to supply them – to attract consumers, then persuades them to buy other goods or services at a higher price. Overview of marketing laws and regulations in Hong Kong March 2012 Public Health and Municipal Services Ordinance (Cap 132) There are food laws in Hong Kong requiring general protection for food buyers. The sale of unfit food and adulterated food will constitute an offence. Composition and labelling of food, food hygiene, seizure and destruction of unfit food are examples of such food laws. Under the Public Health and Municipal Services Ordinance (Cap 132) (PHMS), it is an offence to publish an advertisement that falsely describes food or is likely to mislead as to the nature, substance or quality of food. One defence is if the defendant can prove he did not know, and could not have ascertained, the advertisement contained false or misleading information. Another is if the person who publishes or arranges publication of advertisements received the advertisement in the ordinary course of business. The PHMS also provides for rules relating to the form of advertisements, decorations and signs that can be displayed in Hong Kong. For example, no bill or poster can be displayed on any private land or government land, without the written permission of the owner or occupier or relevant authority. Passing off Passing off is a tort. It does not arise under a statutory provision. Under the law of passing off, a defendant is prevented from representing his goods or services as those of a competitor. As in other common law jurisdictions, the Hong Kong law of passing off requires the plaintiff to prove that: • the plaintiff’s goods or services have acquired goodwill/reputation in the marketplace that distinguishes them from those of competitors; • the defendant misrepresents his goods or services, whether intentionally or unintentionally, so that consumers of the plaintiff’s goods and services (or other persons in the trade) believe either that the defendant’s goods or services are those of the plaintiff or that the plaintiff Freshfields Bruckhaus Deringer llp has a trading connection with the defendant; and • the plaintiff has or is likely to suffer damage as a result of the misrepresentation. Malicious falsehood Malicious falsehood is another tort concerned with false statements published maliciously that result in damage to the plaintiff. In marketing and advertising, this may arise if an advertisement makes a malicious statement about a competitor or its goods or services. An action for malicious falsehood includes false statements; statements that refer to the plaintiff or its property or business; statements published with malicious intent, which can either mean the defendant knew of their falsity, acted with disregard for the veracity of the statements when they should have known they were false, or failed to take reasonable precautions to ascertain the statements’ veracity; the plaintiff suffered special damages, unless the plaintiff can establish that the uttered words are calculated to cause pecuniary damage. In comparative advertising, there is a distinction between ‘puffing’ one’s own good, which is legal and will not give rise to liability for malicious falsehood, and denigrating a competitor’s goods. The latter may give rise to liability for malicious falsehood. The test is whether a reasonable man would take the disputed statement seriously. The more precise the claim, the more likely it would be taken seriously; conversely, ‘the more general or fuzzy [the claim] the less so.’ If the facts being compared could never be justified and are ‘obviously untruthful and libellous’, then the advertisement may give rise to liability for malicious falsehood. Advertising standards The Generic Code of Practice on Television Advertising Standards (the TV Advertising Code) relates to television advertising in Hong Kong. The radio advertising equivalent in Hong Kong is the Radio Code of Practice on Advertising Standards (the Radio Overview of marketing laws and regulations in Hong Kong March 2012 3 Advertising Code, together with the TV Advertising Code, the Codes). The Hong Kong Broadcasting Authority (BA) issues the Codes, and the licensed broadcasters ensure the Codes are observed. Under the Codes, advertisements should be presented with courtesy and good taste. Advertisements must be ‘legal, clean, honest and truthful’. They are prohibited from containing disparagement of competitors or competing products and unreasonable imitation or approximation of the name of competitors or their slogans. Depending on the severity and nature of the conduct, the BA may advise the broadcasters that broadcast the advertisement to observe the provisions of the Codes; warn them against further contraventions; require them to include a correction or apology, or both, in their service; impose a financial penalty on broadcasters; or in serious cases, suspend or revoke the broadcasters’ licences. Factual and best-selling claims must be capable of substantiation. Claims about the nutritional and dietary effects of products and services should also be handled with care. Some rules in the Codes are on advertisements for products and services with such claims. For example, claims for the nutritional value of food must be supported by sound scientific evidence and must not mislead on the nutritional or health benefits of the food as a whole. Intellectual property infringement Trade mark infringement When marketing and advertising in Hong Kong, it is prudent to ensure that no registered trade mark belonging to another is infringed. Under the Hong Kong Trade Marks Ordinance (Cap 559) (TMO), a person infringes a registered trade mark if he uses it in a sign that is: • identical to the trade mark in relation to goods or services, which are identical to those for which it is registered; • identical to the trade mark in relation to goods or services which are similar to those for which it is registered, and this has confused the public; 4 Freshfields Bruckhaus Deringer llp • similar to the trade mark in relation to goods or services, which are identical or similar to those for which it is registered, and this has confused the public; and • similar or identical to a well-known trade mark in relation to goods or services which are not identical or similar to those for which it is registered, and the use of the sign takes unfair advantage of or is detrimental to the distinctive character or repute of the trade mark. To determine whether a trade mark is well known in Hong Kong, the registrar or the court will take into account any factors including: • the degree of knowledge or recognition of the trade mark in the relevant sectors of the public; • the duration, extent and geographical area of any use, promotion or registration of the trade mark, to the extent that they reflect use or recognition of the trade mark; • the record of successful enforcement of rights in the trade mark, the extent to which the trade mark has been recognised as ‘well known’ by competent authorities in foreign jurisdictions; and • the value associated with the trade mark. Comparative advertising Under the TMO, using a third party’s mark to identify goods or services as those of the third party is allowed, unless the use is not in line with honest practices in industrial or commercial matters, in which case it is considered an infringement. This is a key provision in assessing the legality of comparative advertising. If the comparative advertising takes unfair advantage of the third-party mark, or is detrimental to its distinctive character or reputation, or deceives the public, then a claim may arise. Copyright infringement Similarly, care should be taken not to infringe the copyright of another when marketing and advertising in Hong Kong. While a competitor’s name may not meet the creative threshold required to qualify as a copyright work, its logo is likely to be Overview of marketing laws and regulations in Hong Kong March 2012 both a trade mark and a copyright work. It is, therefore, advisable to exclude all branding, insignia or other materials of the competitor that could be copyright works from advertising. Data privacy issues The Hong Kong Personal Data Privacy Ordinance (Cap 486) (the Privacy Ordinance) governs the collecting, processing and using personal data in Hong Kong. If the marketing exercise entails collecting, processing and using ‘personal data’; that is, information relating to and identifiable with a living individual, the use of that data is required to comply with the data protection principles of the Privacy Ordinance to the extent that the marketing exercise involves the use of personal data. Among other obligations, when collecting such data, one must tell the individual of the reason for the data collection, processing and use, to whom their data may be transferred, their right to access and request data correction and the contact details of the representative to whom their requests may be made. Once collected, the personal data may only be used for the original purpose, or a related purpose, and must not be used for any other purpose without the express consent of the individual. There is no statutory restriction in force on the transfer of personal data from Hong Kong overseas. The data protection principles of the Privacy Ordinance will continue to apply to exported personal data. The Personal Data (Privacy) (Amendment) Bill 2011, published in July 2011 and likely to be implemented in due course, requires that individuals are informed of their right to opt-out from use of their personal data for marketing purposes, both on first use and at any subsequent time. freshfields.com Freshfields Bruckhaus Deringer llp is a limited liability partnership registered in England and Wales with registered number OC334789. It is authorised and regulated by the Solicitors Regulation Authority. For regulatory information please refer to www.freshfields.com/support/legalnotice. Any reference to a partner means a member, or a consultant or employee with equivalent standing and qualifications, of Freshfields Bruckhaus Deringer llp or any of its affiliated firms or entities. This material is for general information only and is not intended to provide legal advice. ©Freshfields Bruckhaus Deringer llp 2012, 32565 Freshfields Bruckhaus Deringer llp Overview of marketing laws and regulations in Hong Kong March 2012 5