Strategies and Tools for Culturally
Appropriate Diversity Recruitment
and Outreach
Riikka Salonen, Oregon Health & Science University
Goals of the session
• Build a business case for diversity and inclusion
• Explore the application of the “Seven Steps to
Diversity-and-Inclusion Culture Change” as a tool
for diversity recruitment
• Discuss recruitment and outreach approaches that
increase diversity of interdisciplinary staff
2
Four layers of diversity in recruitment
Adapted from Gardenswartz & Rowe (2010).
Managing diversity: A complete desk
reference & planning guide.
3
Mindset and diversity recruiting
Adapted from
Hammer, M. R.
(2009). The
Intercultural
Development
Inventory. In M.
A. Moodian (Ed.),
Contemporary
leadership and
intercultural
competence (pp.
203–218).
Thousand Oaks,
CA: Sage.
A business case for diversity recruitment
and hiring
“If we
recruit
and
hire for
diversity,
then…”
Internal
Opportunities
Internal
Liabilities
External
Opportunities
External
Liabilities
Adapted from Gardenswartz & Rowe (2010). Managing diversity:
A complete desk reference & planning guide.
5
“If we
do not
recruit
and
hire for
diversity,
then…”
Seven steps to diversity-and-inclusion
culture change
1. Gain executive commitment
2. Conduct assessments
3. Create and sponsor advisory councils
4. Provide training and development
5. Create and support systems change
6. Conduct measurement and evaluation
7. Seek long-term organizational integration
Adapted from Gardenswartz & Rowe (2010). Managing diversity: A complete desk reference & planning guide.
Global Diversity & Inclusion Benchmarks
http://qedconsulting.com/files/
GDIB_2011.pdf
O’Mara & Richter (2011). Global Diversity and Inclusion Benchmarks: Standards for Organizations Around the World.
A Leader in LGBT Healthcare Equality
OHSU was recognized as a leader
in lesbian, gay, bisexual, and
transgender (LGBT) healthcare
equality" by the Human Rights
Campaign’s Healthcare Equality
Index 2011 and 2012.
Training tools: Questions for dialogue
1. How do you train your
hiring managers for
diversity recruitment?
2. What are the
challenges?
3. What topics would
you like to cover in the
future?
9
System changes
1. Diversity recruitment and
outreach events
2. Minority media
advertisement
3. Policy changes
4. Communications
10
Diversity recruitment and outreach
1.
2.
3.
4.
5.
6.
Diverse professional associations
Minority health associations
Minority nursing associations
Diversity recruitment websites
Minority media
Job fairs
11
Invitation to share your best practices
Global Inclusion Consulting is currently doing background research
for the book Developing Culturally Competent Healthcare
Organizations: Strategies and Tools for Making a Difference. This
book will be co-authored by Lee Gardenswartz, Anita Rowe, Riikka
Salonen, Taj Suleyman, Katrina Tanner and Kirsten Wall.
We are seeking healthcare institutions that would be interested in
sharing their best practices through this book for diversity,
inclusion, health equity and cultural competence initiatives. Phone
interviews will be conducted in December 2012-March 2013.
Contact us: research@globalinclusionconsulting.com
12
Contact information
Riikka Salonen
Oregon Health & Science University
503.346.0781
salonenr@ohsu.edu
13