SOLUTION OVERVIEW SAS Revenue Optimization Suite for Grocery ® High-performance grocery: empowering grocers through lifecycle pricing and grocery analytics Overview The grocery industry includes constant challenges and opportunities – competition from unexpected places, commodity price pressures, constantly changing customer preferences, private label and margin opportunities, complex supply chain, myriad vendor offers and new product introductions plus the grind of weekly ads. Often, third parties are advising grocers on what to sell, where to place it, how to promote it, and what to do with masses of customer loyalty data. This data is unique to you and your business and can be a competitive advantage. How does a grocer make sense of it all to create high customer satisfaction, healthy revenues and margins, profitable promotions and long-term growth? The SAS® Revenue Optimization Suite enables grocers to achieve stronger financial results – increased sales, profitability and gross margins – by proactively planning, optimizing and implementing both regular and promotional pricing based on a thorough understanding of consumers, demand and the market. Powered by a high-performance platform, the SAS Revenue Optimization Suite gives you the unique ability to localize pricing and promotions based on accurate demand forecasts for every store and every item. This leads to true competitive advantage in the intensely competitive grocery marketplace, as well as increased sales, margins, customer loyalty and market share. Plan and Optimize Pricing and Promotions with High Performance ■ Key Benefits • Increase sales and gross margins through optimized everyday and promotional prices. • Increase promotion profitability by targeting promotions at local markets. • Set the right price for every product in every store by setting pricing and promotions based on accurate consumer demand forecasts and precise market intelligence. • Identify opportunities to adjust prices to boost the profitability of individual products as well as encourage customers to shift from purchasing low-margin products to high-margin products. • Target promotions directly at individual customers or customer segments to drive more profitable baskets and increased customer loyalty. • Maximize in-stock positions by feeding promotional forecasts to replenishment systems. • Optimize weekly circulars for products, categories, banners and locations that maximize market basket profitability. How SAS Can Help SAS enables grocers to proactively plan, optimize and execute pricing and promotions with a comprehensive understanding of consumer demand and markets. Our high-performance computing platform speeds time to insight with unparalleled precision and forecasting accuracy. Integrated High-Performance Demand Modeling and Forecasting SAS’ high-performance demand modeling and forecasting features use the most powerful analytics available to create a precise picture of customer demand at the individual SKU/store level. Your models continually “learn” as data is refreshed, and they adapt to shifts in consumer demand. Highperformance demand-forecast models provide real-time insight by quickly evaluating elasticity, affinity, cannibalization, cross-category and seasonality for each store and each item. Forecasting with higher accuracy and precision provides the ability to create the most profitable customer-centric promotions by adjusting to consumer preferences. The accuracy creates more profitable market baskets, significantly improves in-stock positions and enables more local assortments. effect of a change on any parameter (e.g., the effect of a price change on sales dollars, unit volume and profitability). Your scenario results will provide you with an understanding of how regular and promotional pricing affects other items in a particular category and across the store, allowing you to confidently set the optimal price and create the most profitable basket. You will be able to conduct vendor negotiations knowing how your customers at each store will respond to proposed promotions. Optimization of Regular and Promotional Pricing Highly sophisticated but easy-to-use optimization capabilities enable you to strategically manage and optimize price proactively (including perishable and random-weight items) based on competition, goals, business rules, tactics and ad placement at a customer, market or store level. System-generated alerts recommend price changes based on market changes, allowing more time to capitalize on new price opportunities. Predictive Modeling and What-If Scenarios It will become easier for you to determine the right items to offer at the right prices, so you don’t discount items unnecessarily and you ensure that the items and prices you are offering appeal to targeted customers. Real-time what-if scenarios enable you to simulate multiple promotion options so you can proactively evaluate the net You will be better able to compare the performance of different options for both regular prices and promo- tions, enabling you to make the most informed decisions, create targeted promotions aligned with customer segment goals on a local market level, and optimize your weekly circular. A High-Performance Analytics Platform Our high-performance analytics platform runs significantly faster than traditional computing platforms. For example, the system can compute more than 160 million store/SKU forecasting and optimization computations in less than an hour. Individual user forecasting can be completed in seconds, which enables analysts to evaluate more scenarios, improving bottom-line results and productivity and allowing you to get optimization results at the point of decision. Components SAS for grocery provides full lifecycle pricing for retailers. It may be purchased as a suite, and most often includes SAS Regular Price Optimization and SAS Promotion Optimization. These include a built-in common demand forecasting and a modeling layer. SAS Markdown Optimization is also available to focus on seasonal items, gift items and date-sensitive items. Each retailer’s needs and path to competitive advantage are different. The SAS team will work with your team to understand your vision, brand and goals to determine best steps. SAS® Regular Price Optimization Powered by industry-leading demand modeling and forecasting, SAS Regular Price Optimization enables retailers to create a demand-driven pricing strategy that optimizes financial targets and enhances customer loyalty. Our highperformance computing capabilities speed processing and model calibration, enabling faster optimization and evaluation of pricing iteratively and in batches. SAS Regular Price Optimization strategically manages and optimizes prices based on competition, goals, business rules, tactics and ad placement at a customer, market or store level, including perishables and random weight items. System-generated alerts recommend price changes based on market changes, allowing more time to capture new price opportunities. High-performance demand forecast models provide real-time insight, evaluating elasticity, affinity, cannibalization, cross-category and seasonality for each store and each item. The models also evaluate the effect of planned and approved promotions when optimizing price, enforcing price change rules during promotional periods. SAS® Promotion Optimization Powered by industry-leading demand modeling and forecasting, SAS Promotion Optimization enables retailers to deliver the most compelling and profitable customer-centric promotions. Retailers can easily ■ Challenges • Reactive pricing and promotions. Setting prices based on vendor recommendations, what you did last year or competitors’ pricing – while ignoring cannibalization and halo effects across categories – can result in missed profit opportunities and lower customer loyalty. • Rapidly changing inputs. Cost changes, competitor movement, consumer demand shifts and vendor funding must be tracked constantly to create pricing that drives profitable traffic, satisfies consumer demand and meets corporate objectives. • Lack of customer insights. Despite the wealth of transactional, market and loyalty data available, most grocers have not gleaned valuable consumer insights for everyday pricing strategies – risking margin leakage, decreased market share and lowered customer loyalty. • Poor forecast accuracy. Without the ability to know, with some level of confidence, the effect of various pricing and promotion decisions, it’s difficult to make an informed decision. • Lack of insight into promotion effectiveness. There is typically no way to measure the success of a promotion or pricing policy, and that makes it impossible to adopt best practices or correct missteps. manage and execute the optimal selection of products and prices, driving customer demand and transparently measuring effectiveness. Additionally, faster and more accurate evaluation of promotions enables retailers to more effectively negotiate vendor deals. SAS Promotion Optimization uses high-performance, store-level analytics to deliver customer-centric promotions that optimize promotional price and circular placement, leading to an increased share of the customer’s wallet. Additionally, by incorporating customer intelligence, you can identify customer segment relevancy and optimize direct customer offers. Automated recommendations account for trade funds when selecting the optimal product to fill ad spots in a promotional vehicle or for an in-store promotion, improving promotion effectiveness and increasing profit. Configurable workflows increase the effectiveness of automated recommendations by enhancing collaboration between merchandising and marketing to align on calendars, events, vehicle placement and customer insights. Why SAS®? Advanced optimization techniques. While all vendors offer optimization techniques, typically they only consider the category or segment level, and those “averages” are applied across stores. SAS recognizes the flaw in these approaches and is the only vendor that provides the granularity and accuracy of store/SKU level optimization. Based on recent head-to-head comparisons, SAS provides the highest level of accuracy to drive the most profitable pricing and promotion scenarios. The combination of highperformance analytics and a scalable solution for grocers. While many vendors offer pricing and promotional solutions, only SAS brings it all together in an integrated solution that enables you to set and manage regular prices and quantify the impact of promotional activities to create more profitable promotions targeted at the local store level. The SAS solution is proven and scalable to meet your growing data needs and shorter response times. By quickly processing large volumes of data at the store/SKU level, SAS provides the accuracy and granularity necessary to create optimal pricing and promotion strategies. Integrated customer insights and marketing analytics. SAS is the only vendor to integrate customer insight, transactional data and external data, including social media sentiment, to provide a comprehensive understanding of your customers and their attitudes toward your brands. With SAS, you can integrate customer insights across the pricing and promotion planning process and execute highly targeted promotions. About SAS SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Through innovative solutions, SAS helps customers at more than 60,000 sites improve performance and deliver value by making better decisions faster. Since 1976 SAS has been giving customers around the world THE POWER TO KNOW®. The solution provides merchants the ability to evaluate trade spending on brands by vendor in weekly circulars or by category, ensuring profitable promotion spending for current and future events. Reports and embedded views provide merchants powerful insights to track trade spending by vendor across circulars and by category over time to enhance compliance and focus trade spending on items that drive profit. SAS Institute Inc. World Headquarters +1 919 677 8000 To contact your local SAS office, please visit: sas.com/offices SAS and all other SAS Institute Inc. product or service names are registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are trademarks of their respective companies. Copyright © 2012, SAS Institute Inc. All rights reserved. 105871_S91850.0712