12/3/14 JOB TITLE: DEPARTMENT: SUPERVISOR TITLE: Housekeeping Attendant Rooms Division Rooms Division Manager Job Description/Summary: Responsible assisting the Rooms Division Manager/ Executive housekeeper to maintain the overall cleanliness of the hotel, including rooms and public area. Major responsibilities include ensuring guests are satisfied with hotel cleanliness, responding to guest needs, ensuring safety and security of rooms. The Housekeeping Attendant is a very important member of the hotel industry. The rooms must be cleaned to perfection. The rooms are the first things that the guest sees, so making the rooms perfect is a must! ESSENTIAL JOB FUNCTIONS: Guest Service • • • • • • • • • • • • • • • • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met. Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers. Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas. Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines. Dust and polish furniture and equipment. Keep storage areas and carts well stocked, clean, and tidy. Remove debris from driveways, garages, and swimming pool areas. Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items. Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary. Request repair services and confirm repair was completed. Disinfect equipment and supplies, using germicides or steam-operated sterilizers. Move and arrange furniture, and turn mattresses. Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors. Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts. Load and unload the washer/dryer machines as needed, and fold items. Put laundry items in appropriate locations. Additional Responsibilities: • Any other duties assigned by Supervisor Signature Date