the
ANNUAL REPORT
2010
Annual Report
for the year ended
2010
the 16th ANNUAL REPORT 2010
CONTENTS
PAGE NO.
AExecutive Council of The Association
2
B
CTFA Mission & Key Roles
3
C
CTFA Who’s Who
4
D
Chairman’s Report
5
E
Maximise Your CTFA Membership 6
FExecutive Report
7
GExport Council Update
8
H
9
ITechnical Perspective
J
Members and Revenue
10
CTFA Events
Business Seminar
12
Gala Dinner
13
K Social Responsibility
Look Good Feel Better Foundation
14
LFinancials
15
M
32
CTFA Members - 2010 Collage
Annual Report 2010 - 1
A
At the end of the year under review the CTFA EXECUTIVE Council Comprised
Scott Maddock
Chairperson – Revlon SA
Maria Laughland
Vice Chairperson – Ladine
Seneca Veeran
Colgate-Palmolive
Mattia De DominicisReckitt Benckiser SA
Aaron MatthewsAvon Justine
John Knowlton
Cosmetic Solutions
Philippe Raffray
L’Oreal SA
Susan O’Keeffe
Indigo Brands
David GoodhandEstee Lauder Companies SA
Wayne van Wyk
Cosmetic Technologies
Ross Plumbley
Unilever SA
Ernest du ToitAnnique Skin Care Products
Sally Gnodde
CTFA Executive Director
Jill Gardiner
CTFA Technical Director
Margaret Hewson
LGFB Programme Director
Resignations from the EXECUTIVE Council during 2010
Chris Stoffberg
Modern Hairdressing
Mattia De DominicisReckitt Benckiser SA
Ethne Whitley
Unilever SA
Kevin HayesAvon Justine
Appointments to the EXECUTIVE Council during 2010
Aaron MatthewsAvon Justine
John Knowlton
Cosmetic Solutions
Ross Plumbley
Unilever SA
2 - Annual Report 2010
THE 16th ANNUAL REPORT 2010
EXECUTIVE COUNCIL OF THE
ASSOCIATION
MISSION
The CTFA’s role and responsibilities are
to support and develop a sustainable
and respected South African COSMETIC
industry by proactively stimulating
actions and developing tools that
contribute TO IT’S GROWTH AND THE
PROGRESS OF ITS MEMBERS AS WELL AS
PROMOTING CONSUMER SAFETY.
KEY ROLES
1. Promote a responsible self-regulatory environment.
2.Focus on issues and activities important to members by
providing scientific strength and a credible co-ordinated
voice to Government, the Media and key Stakeholders.
3.Create the most favourable economic and regulatory
operating environment by advocating best practice and
accountability.
4.Align and optimise South Africa with global regulatory
standards.
5.Enhance the value of the association to members by
addressing their local/international needs in an efficient
manner.
6.Promote social responsibility through the activities of the
Look Good Feel Better programme.
Annual Report 2010 - 3
C
CTFA WHO’S WHO
1
3
2
4
1. Sally Gnodde
Executive Director
Strategic Direction
Communications
2. Jill Gardiner
Technical Director
Regulatory and Technical
Services
5
3. Percy Sibanda
4. Elmarie
Groeneveld
5. Annie Ngombe
Regulatory Enquiries
Financials
Membership Services
Junior Technical
Assistant
CTFA Accountant
Office Administrator
Labelling and
Packaging Reviews
Membership Database
Technical Guidance
Office Systems
External Stakeholder
Engagement
Members’ Enquiries
Labelling Claims
Membership Accounts
Membership Enquiries
Board Management
Ingredient Issues
Events Accounts
Office administration and
Co-ordination
Liaison with Government
Departments
Convenor of Technical
Committee
Membership Relations
and Services
International Relations
Convenor of Self
Monitoring Committee
Convenor of Expert
Working Groups
International Relations
Participation at ISO TC
217 - Cosmetics
4 - Annual Report 2010
D
CHAIRMAN’S REPORT
CTFA has built a reputation for encouraging a responsible
South African Cosmetic Industry, by developing Codes
of Practice and Standards. Through these tools and
a committed industry, bound by morals and ethics,
consumer safety has remained our main focus, upon which
we will continue to build.
I am very pleased that the Cosmetic, Toiletry and Fragrance
Association of South Africa has ended 2010 with continued
strength and vigor.
Despite the continued economic malaise in South Africa, the CTFA has
remained on solid financial footing and has expanded its membership base
to 155 companies.
Early in the year, we welcomed Sally Gnodde as the new Executive Director
of the CTFA. Sally has over thirty years of experience in our industry having
held key positions with a number of CTFA member companies. Under
Sally’s excellent leadership, the CTFA’s ongoing dialogue with industry and
government has continued on key issues of common interest, such as selfregulation, promoting exports and reducing excise duties. Sally has also
made excellent progress on improving the standards of good corporate
governance within the CTFA organisation.
During the year, the CTFA’s Executive Council conducted an important review
of the day to day workings of the CTFA in order to ensure best service to its
members with both strong clarity and transparency. The CTFA Executive
Council also reviewed the organisation’s approach to South Africa’s selfregulatory environment in order to ensure alignment with the increasing
pace of regulatory developments in other regions around the world. The
outcome of these Executive Council reviews was an update to and clarification
of the roles and reporting relationships of CTFA committees, CTFA working
groups and CTFA staff as well as improved direction on how we would ensure
a vigorous and responsible self-regulatory environment in South Africa for
many years to come.
The CTFA’s technical team, led by Jill Gardiner, has continued its excellent
work with member companies, government departments, and other trade
associations and global bodies in encouraging compliance with regulations
and advocating harmonization of global standards wherever possible.
The activities of the “Self-Monitoring Committee” continue to encourage
regulatory compliance within the industry.
The CTFA remains committed to the support and development of a
sustainable, competitive and respected industry. It will do so through
proactive actions and tools which contribute to the industry’s growth and the
progress of its members, while always ensuring consumer safety.
We encourage our members to play an active role in the Association by
participating in our committees and working groups in which the CTFA relies
on members’ expertise and guidance in reviewing regulatory, technical and
commercial issues which are of a common non-competitive interest.
The CTFA’s underlying strength remains that it represents companies of all
sizes who manufacture and market a diverse range of cosmetic products and
that our industry makes an exceptionally valuable contribution to the South
African economy through its ongoing investment; significant employment;
and vigorous competition.
So, thank you to all the members of the industry and to the team at the CTFA
office who, through their significant contributions of time and expertise, have
helped to ensure a strong and successful industry in South Africa.
Thank You.
SCOTT MADDOCK
CHAIRPERSON
Annual Report 2010 - 5
EMAXIMISE YOUR CTFA
MEMBERSHIP
KNOWLEDGE IS POWER – MAKE APPROPRIATE USE OF YOUR CTFA
MEMBERSHIP TO TAKE YOUR BUSINESS TO THE NEXT LEVEL
Your CTFA Membership can be seen, not only a valuable asset
to your company but also as - an ‘insurance policy’
- a confidential base to sound out regulatory issues
-a source providing advance warning of legislative regulatory change to
keep you ahead of competitors
- a base providing individual technical advice and guidance
> our experienced technical staff are ready to provide confidential
advice on regulatory issues relating to ingredients and packaging
claims
> our technical team is available to meet with Members or potential
Member on a one-to-one basis to engage with your concerns
> our technical team has a process to review and report on artwork
with reference to the CTFA Cosmetic Compendium
-the industry voice, presenting the industry as reputable and responsible
and dealing with issues in a brand-neutral manner
-a provider of compliance documentation in the form of a Certificate of
Free Sale that aids Members with export consignments
-an opportunity to participate on Working Groups/Committees who
develop standards, in conjunction with South African Bureau of
Standards, Department of Health and International norms.
-an industry representative, negotiating with government departments;
South African Revenue Services, Treasury and The Department of Trade
and Industry assisting with industry requirements.
-an opportunity to be part of the decision making process that shapes
the self-regulation and representations that are made from time to
time on behalf of the cosmetic industry
6 - Annual Report 2010
How to become a Member?
Simply contact the CTFA on 011-795 4272 and we will set up a preliminary
meeting.
This will afford the CTFA the opportunity to get to know your business needs
and also to explain the basis of self-regulation, the benefits of Membership
and services.
Categories of Membership
• Full Members – Brand owner manufacturers, Distributors, Importers
and Exporters of finished goods
• Contract Packer Members – manufacturers producing cosmetic
products for clients
•Associate Members – Suppliers of raw materials, packaging etc., and
companies or associations affiliated to the cosmetic industry who do
not produce or distribute cosmetic products
•Retail Members - Retail chains
Membership Application and Resignation
•Application forms are completed by joining companies and the
information is captured on the CTFA data base. New Members have a
once-off registration fee.
•Subscriptions are invoiced according to Company turnover categories.
• Membership runs a calendar year, valid from January to December.
•Renewal notices are sent out annually in November for companies
to update their information in the event of turnover changes,
management changes, telephone numbers, contacts etc.
•In the case of broken membership, a returning member will be
escalated to Executive Council level for consideration.
•Members are required to advise the CTFA in writing of their intention to
resign. The accepted resignation notice period being 12 months.
F
EXECUTIVE REPORT
CTFA has built a reputation for encouraging a responsible
South African Cosmetic Industry, by developing Codes
of Practice and Standards. Through these tools and
a committed industry, bound by morals and ethics,
consumer safety has remained our main focus, upon which
we will continue to build.
2010 put South Africa in the spotlight with the excitement of
the Fifa World Cup event being held in our country. This soccer
fever somewhat acted as a local anaesthetic whilst the painful
struggle to come out of the recession was going on ‘outside’ so
to speak. The CTFA was also not immune to financial pressures
and took steps to execute its strategy to achieve its objectives
but we also had to cut our cloth accordingly. The priority was
to turn around a negative trend and convert the deficit to a
surplus. (QED).
Two winning strategies that contributed to the aforementioned achievement
were; the launch of the CTFA Cosmetic Compendium 3rd Edition Update that
was made available to Members and the industry at large, at the end of the
first quarter; and the focus on membership targets yielded a 18% increase in
the total number of Members for the year, compared with 2009. Resignations
declined by 20% and new members increased by 15% compared to the
previous year. New memberships are always very welcome as this reinforces
the Association’s claim to represent the SA cosmetic industry.
Even though 2010 was a difficult year for many member companies, the
support for the Association from Members has continued to be strong
both through membership subscriptions and through the contribution of
knowledge and expertise to the many committees and working groups.
Without such support, the Association would not be able to serve Members’
needs adequately.
The business seminar in May, was inspired by the ephemeral euphoria
evidenced by the soccer fever and expectations in some of our market
sectors, hence the theme for our Business Seminar; ‘Who moved the
Goalposts?’. This appropriate theme attracted a notable Seminar attendance
where two top local Economists shared not only statistics and projections
but also their wealth of knowledge on pre- and post- Fifa World Cup
scenarios and expectations. The ASA speaker endorsed self-regulation (one
of the corner-stones of the CTFA) and encompassed the application of selfregulation to mediate breaches to the Code which have been identified by
either competitors or consumers. The Consumer Protection Act was also
a hot topic of interest and was addressed by two speakers with two totally
different contributions; one from the Consumer Goods Council angle of
implementation of the Code and the necessity for Annexes and the other
from a legal perspective in terms of how the face of business in South Africa
will change on account of the Act.
Our thanks go to our esteemed speakers, each individually and collectively
proved to be a strong draw-card. Our gratitude is expressed to our Members
for their support and generous gift bags for the delegates. All these factors
are benefits surpassing those of any other Association.
During the second quarter, well in the CTFA sights, a consultative workshop
was set up to address the CPA and solicit Members’ input. The high level of
attendance certainly reflected the weight of the cosmetic industry and the
work done will stand our segment in good stead when the time comes.
The outcome was submitted to the Consumer Goods Council and the
National Consumer Commission. The official announcement postponed the
implementation date of the CPA from 24th October 2010 to 31st March 2011.
In the fourth quarter, concerted efforts were made by the CTFA to resuscitate
communication with the Government departments on the subject of ad
valorem. A Member workshop was facilitated with the expertise of Rod
Litchkus and representation was made to Treasury with two objectives in
mind, either abolition or simplification. This project will continue with more
focus and determination on the part of the CTFA and we intend to drive for a
positive outcome.
In looking back since coming on board, the challenges turned into activities
and/or results and others are still work in progress. I am confident as a whole
these endeavours will augur well for it’s Members as we progress to ensure
that the CTFA meets and exceeds the expectations of its Members in the
years to come.
I would like to record my thanks to our Chairperson, Scott Maddock for his
valued support and guidance, not forgetting my thanks to our Members who
have made my first 9 months at the CTFA pleasant and memorable.
SALLY GNODDE
EXECUTIVE DIRECTOR
Annual Report 2010 - 7
G
EXPORT COUNCIL UPDATE
A brief recap is necessary to understand the past history,
where we are today, and where we will be going in the future
with export plans. During the past 3 years, the CTFA have
been negotiating with The dti to de-register the previous nonoperative cosmetic export council known to its past members
as SACEC. The intention was to set up a new cosmetic export
council with the approval of The dti, to accommodate
companies who want to expand their business by way of
exporting. The council’s purpose would be to meet The dti’s
export objectives in our cosmetic sector and to make exporting
possible for the SMME’s who were regulation compliant and
‘export-ready’ and needed funding in order to do so.
In the unfolding process, a better understanding of the legalities, registration
and stringent requirements was acquired with the assistance of The dti. In the
interim it was important to continue the flow of trade exhibitions through The
dti EMIA scheme and the CTFA acted as caretaker facilitating CTFA Members’
participation at the Cosmoprof Bologna Italy trade event.
The CTFA Members who proudly represented the South African Cosmetic
Industry at Cosmoprof included; Ladine, Lilian Terry International, i-Slices and
The House of Aloes.
The CTFA stand handled enquiries from interested parties, looking for
manufacturers in South Africa. The CTFA Export Directory featuring our local
manufacturers, contract packers and brand owners was distributed to visitors.
It was also a great pleasure to have visiting CTFA Members from South Africa
who attended the show, pop in to say “hello”.
My thanks to Maria Laughland, the elected Export Council Chairperson for
the encouragement and affirmations during this caretaking period. In the
new year, there will be an announcement regarding CECOSA – The Cosmetic
Export Council of South Africa.
CTFA member companies exhibiting at Cosmoprof Bologna Italy April 2010.
8 - Annual Report 2010
H
MEMBERS & REVENUE
2010 was a tough year for the South African economy which
also presented challenges for the cosmetic industry. A change
of management is reflected in the financial statements
showing a surplus for the year of R 112,433 despite the outlay
during the caretaking period of the Export Council. This is a
positive outcome versus the deficit of R43,226 for 2009. The
2010 surplus together with the surplus brought forward
of R1,120,134, results in a balance to be carried forward of
R 1,232,567.
120000
90000
60000
30000
0
-30000
-60000
-90000
In terms of membership the CTFA managed to grow their membership
base with 30 new members. The increase in membership fees for the year
was 8.5%. Members who paid their subscriptions before 1st March were
refunded 1.5% of their payment. A total of 69 Members took advantage of
the early settlement offer. Subscription income increased by 7.1%. A total
of 20 Members resigned their membership with the Association and unpaid
Members were written off.
-120000
New Members
Cancelled Members
Africology
Bakshi and Sons Trading
Boardman Bros (Pty) Ltd
Canway (Pty) Ltd
Character Personal Care
Classic Crown Products cc
Fino Cosmetics
Impo Distributors Group (Pty) Ltd
Kalahari Spa (Pty) Ltd
Keranamix cc
Lilian Terry International
Miller Methods cc
Natpharm Consulting
New Clicks South Africa (Pty) Ltd
Nimue Skin Technology
Nu Angle Cosmetics
Positive Sensations (Pty) Ltd
Prellex 314 cc
Proyouth Naturals
Quadrant Importers cc
Repcillin cc
Rose Elegance Skin Care cc
Rose en Bos
Rosyco Retail (Pty) Ltd
Sawen cc t/a Conoche Cosmetics
Sign and Seal Trading 205 (Pty) Ltd
Stability Testing Services cc
Strength of Nature South Africa (Pty) Ltd
Tshwane University of Technology (TUT)
Van Dyk Pharmaceutical Products Ltd
African Sales (Pty) Ltd
Ahmed Sarek t/a City Flooring Specialists
Aquasia cc
Beauty Integrated
Bio Sculpture SA (Pty) Ltd
Charlotte Rhys Manufacturing (Pty) Ltd
Cosmetichem (Pty) Ltd
Degro Commodities (Pty) Ltd
EHP Consultants cc
Funkey Brands cc
Ijoba Investments
Illovo Sugar Limited
Jacasser Investments & Holding (Pty) Ltd
JO M Cosmetics (Pty) Ltd
KPSS SA (Pty) Ltd – Goldwell
Pacific Heights Investments 211 (Pty) Ltd
Sara Lee Household & Bodycare
Schwarzkopf & Henkel Technologies
Skinsence
Spellbound Group (Pty) Ltd
-150000
2005
2006
2007
2008
2009
2010
The surplus and deficit graph below shows a 6 year period indicating a turnaround
for 2010.
The 2010 approved budget was a negative deficit of (R9,809). Despite a tough
year all round and an unbudgeted but very necessary upgrading of the IT
system to a fully fledged IT Server, it is most encouraging to see the financial
year closed on a positive surplus exceeding all expectations.
Elmarie Groeneveld
Accountant
Annual Report 2010 - 9
I
TECHNICAL PERSPECTIVE
CTFA has built a reputation for encouraging a responsible
South African Cosmetic Industry, by developing Codes
of Practice and Standards. Through these tools and
a committed industry, bound by morals and ethics,
consumer safety has remained our main focus, upon which
we will continue to build.
Identifying the Goal Posts and Staying
Ahead of the Game
The CTFA Technical Division, arrived at the office in January all
fired up and ready to tackle the CTFA Cosmetic Compendium
3rd Edition Update. This was an onerous task which required
total dedication and the utmost attention to detail. The update
started with more than 300 amendments to the entries in
the Annexes. These amendments are crucial as they are the
backbone to the use of safe ingredients in cosmetics. We then
moved onto updating Section 1 – Background to Cosmetics,
Section 4 – Self-Regulatory Control of the Advertising of
Cosmetics and Section 7 – Cosmetic Cellulite Products Code of
Practice. Standards that had been developed/adopted by the
CTFA Technical Working Groups over the past three years were
purchased from the SABS and placed in the Compendium.
These Standards are to be found in Section 8 – SANS – Hair
Care Products – General Requirements, Section 9 – SANS
Sunscreen Products and Section 13, which is a completely new
section and contains four SANS/ISO Microbiology Standards.
The Compendium Update was dressed in a new, larger file
with a grey spine for easy identification. It was made available
in two formats, “Updates” for current users of the previous
Compendium and “Update” for first time purchasers and was
launched in April 2011.
Focus then moved onto preparations for the April ISO meeting. The meeting
was for further discussions on ISO WG 7 (Sun Protection Methods) and ISO
WG 4 (Terminology). However this meeting was not to be, as a dark cloud of
volcanic dust settled over Europe and flights to Europe were cancelled until
further notice. Once the dust had settled the meeting was rescheduled for
May/June when fruitful discussions took place.
10 - Annual Report 2010
ISO WG 7 discussions centred around the UVA in vitro test method. Currently
SANS 1557:2009 – Sunscreen Products does not carry a UVA method. South
Africa will adopt the ISO UVA in vitro method once it has been finalised. This
will prevent unnecessary product retesting every time an amendment is
made. The results of a ring study on the ISO SPF in vitro test method were
reviewed and it became evident that there was absolutely no correlation with
the SPF values determined in vivo. This is disappointing as results are neither
reproducible nor repeatable. A task force within ISO will relook at this method
from new perspectives. The two new ISO in vivo Standards for SPF and UVA
are now finalised and will be published shortly. This WG is also currently
reviewing and comparing Water Resistance Methods.
The ISO WG 4 discussed a new work item proposal “Technical Definitions
and Criteria for Natural and Organic Cosmetic Ingredients and Products”. A
comprehensive review of all existing international documents relating to this
topic will be done first.
ISO Chairman Richard van Buuren, Secretariat Mojdeh Tabari, Convenor WG 4
Razya Malick & Project Leader Carmen Esteban
Back on the home front in June, CTFA hosted a workshop for members to
give input on the Consumer Protection Act in order for us to submit relevant
industry comments on the Act. The workshop was well attended and a lot
of valuable input was given and our industry comments were submitted
to Consumer Goods Council of South Africa (CGCSA, who then started to
propose that an industry code be written. However, as further information
was gathered it became evident that it would be best for the cosmetic
industry not to have their own specific industry code. The reason being,
that either by exclusion or too detailed inclusion, the code could make the
whole CPA more onerous for our industry. This very hot topic remains on the
landscape and our efforts will continue into 2011.
The Self Monitoring Committee (SMC) continued to meet during the hive of
activities being pursued at the CTFA, to further their education process on
non-members. This committee has proved invaluable in correcting a number
of non-compliant products in the market place and making its presence felt
with a number of larger companies. At the end of the day we need to ensure
the safety of the consumer wherever possible.
It is important that the work done at ISO is carried over into the South African
arena in order to justify the effort. So based on this we are happy to announce
that we are in the throes of adopting another ISO Microbiology Standard.
From the ISO WG 7 side, we are happy to report that the ISO SPF in vivo
Standard has been published. Our latest standard SANS 1557:2009 Sunscreen
Products, already contains all the relevant elements of this document. The ISO
UVA in vitro Standard has been elevated into a Draft International Standard
and will most likely be published by the end of 2011. The ISO SPF in vitro is
still limping along under the assigned ISO Task Force and there is mounting
concern with the discussions around Water Resistance testing. Further ISO
discussions will take place in 2011 to try and find common ground.
ISO WG 4 discussed “Technical Definitions and Criteria for Natural and Organic
Cosmetic Ingredients and Products”, but due to the sensitive nature of this
project progress is slow.
The CTFA Technical Committee re-opened the discussions on non-content
claims in September in an endeavour to find alternate wording for the clause
based on international norms. We were successful in coming up with a
suitable suggestion based on a European document. This was presented to
the CTFA Executive Council and approved. It will be submitted to the ASA
in 2011 for inclusion in the ASA COP Appendix C – Cosmetics. The clause
provides more scope than the previous requirements, whilst remaining very
clear on the fact that non-content claims should not mislead and not be the
main argument for marketing the product.
In September an Alpha Hydroxy Acid WG was formed to review the Alpha/
Beta Hydroxy Acid Code of Practice. This group reviewed the current COP and
the Salicylic Acid entries in Annex III and realised that this whole category
of products could in fact be managed through the Annexes and Appendix
C of the ASA COP. Thus in 2011 the Alpha/Beta Hydroxy Acid COP will be
scrapped and the relevant amendments made to the Annexes and the ASA
COP. Section 5 of the CTFA Cosmetic Compendium will retain a reference to
the requirements.
Once all was under control at the Office the ISO Plenary Meeting was on
our doorstep. This meeting took place in October in Japan. South Africa
participated in ISO WG 1 (Microbiology), ISO WG 4 (Terminology), ISO WG 7
(Sun Protection Methods) and on the ISO Advisory Group.
Razya Malick and Jill Gardiner seeking tranquillity in the Zen Garden after the
arduous ISO WG 4 session in Kyoto
So all in all 2010 has proved to be a very exciting and productive year in terms
of identifying the goal posts!
JILL GARDINER
TECHNICAL DIRECTOR
Annual Report 2010 - 11
JCTFA EVENTS
BUSINESS SEMINAR 20TH MAY 2010
The Business Seminar was held at the Sandton Sun Hotel and
CTFA Members packed the meeting venue. The morning event was
a resounding success with tremendous support and closed
with a scrumptious luncheon where our attendees could
socialise and network.
Azar Jammine
Director and Chief Economist, Econometrix
Topic: “Victory in 2010 but can it be sustained”
Abstract: Dr Jammine took the audience through an analysis of the global economic crisis and outlook. The
presentation developed covering the impact of global economic developments on the Rand, current conditions
in the domestic economy, inflation and interest rates, the current political landscape and the educational
constraints on economic growth.
Leon Grobler
Manager: Dispute Resolution, The Advertising Standards Authority
Topic: “Deceptive Advertising, worse than AN Own-goal”
Abstract: Mr Grobler talked about the advertising industry and the amounts of money involved at all levels.
Global trade is now more accessible and the effect of regulators and legislators taking control are practical
and logistical challenges accompanying legislation, creating barriers to trade. Leon highlighted the principles
and benefits of adopting self-regulation and explained the costly repercussions of deceptive advertising for
offending advertisers. With properly applied principles and rules, advertisers and marketers can benefit from
using the ASA as a platform for arbitration in disputes between competitors or between them and consumers.
Moshisi Lehlongwane
Business & Research Analyst, Consumer Goods Council (CGCSA)
Topic: “Bringing in the Referee/Co-regulating Industries”
Abstract: Mr Lehlongwane addressed the Section 82 of the Consumer Protection Act (CPA) that gives an
opportunity to industries to comply with the CPA by regulating themselves through industry codes and an
industry ombudsman. The focus was on co-regulation as a form of compliance with the CPA. An industry code
within the Context of the CPA is important. The work done by the CGCSA in order to prepare the industry for
complying with the CPA was detailed.
Jean-Francois Mercier
Economist, Citi Bank
Topic: “A ballpark assessment – The SA economy before, during and after
the 2010 Soccer World Cup”
Abstract: Mr Mercier presented the facts surrounding the 10 stadia and the 32 matches.
This moved onto the main issues for the economy and the cost responsibilities, benefits, potential economic
implications and hefty infrastructure investment. The resultant short term effect would boost tourism and
highlighted predictions of what the international observations and impacts would be. This was also translated
into retail experiences and “The Feel Good Factor”.
Neville Melville
Consumer Protection Act & Training Consultant
Topic: “The Consumer Act Made Easy”
Abstract: Adv. Melville detailed how the new Consumer Protection Act is set to change the face of business in
South Africa. Businesses may now be held liable for defective products on a no-fault basis and be fined up to
R1 million for contravening the provisions of the Act. Importantly he stressed; understand the Act – know your
obligations and protect your business. Whether you are the owner or manager of a business, franchise or nonprofit organisation, you may have to adjust your goods, services and marketing efforts to minimise the risk you
carry when dealing with consumers.
12 - Annual Report 2010
20TH MAY 2010
THE BLACK & WHITE GALA DINNER
The traditional Gala Dinner was held at the Sandton Sun Hotel. The tables were superbly
decorated with exquisite black roses and a lighted soccer ball in the centre of each table. The
guests arrived elegantly dressed, most to suit the theme of the evening, and a sumptuous
dinner was enjoyed by our guests. The glamorous social evening included fabulous product
hampers for lucky winners, and extravagant, gorgeous fragrance gifts for each guest.
Then the dynamic rock band “DENIM” took to the stage and our guests took to the dance floor.
This incredibly talented band kept guests dancing until midnight, making it a memorable occasion for all.
A most grateful thank you to our sponsors who donated the hampers and guest gifts,
your generosity is overwhelming and is greatly appreciated by the CTFA and our guests.
Annual Report 2010 - 13
K
SOCIAL RESPONSIBILITY
LOOK GOOD... FEEL BETTER
FOUNDATION
2010 a Milestone! Over 10 000 patients reached by
Look Good…Feel Better, South Africa.
Great team work from our LGFB Members, Sponsors, Volunteers and Oncology
teams contributed to this being another successful and exciting year. We
have continued to strengthen and consolidate our programme holding
262 workshops in oncology hospitals and clinics in Pretoria, Johannesburg,
Bloemfontein, Cape Town, Port Elizabeth and Durban reaching 82 % non white
patients. In March the programme was launched at the Clinton and Donald
Gordon Hospitals (Johannesburg) and in August at Inkosi Albert Luthuli
(Durban).
Together, with Charmaine van Schalkwyk (National Workshop Coordinator)
and Glenda Hutchins (LGFB Administrator) whose passion and commitment
are exemplary, I would like to thank all our LGFB Members and Sponsors for
their valued support and appeal to all CTFA Members to pledge their support
so that we can look forward to reaching out to even more South African
women in active cancer treatment.
From discussions with oncology teams at hospital forums across SA it is clear
that LGFB is recognized as a valued support system, truly making a significant
difference to the lives of women battling the disease of cancer.
We are thrilled that Oh So Heavenly pledged their support as LGFB Platinum
Sponsor and Philip Kingsley and Kinky World of Hair as Members.
2010 Look Good…Feel Better Members
Founder Members: Amway, Avon Justine, Avroy Shlain, Clarins,
Colgate-Palmolive, Elizabeth Arden, Environ Skincare, Estèe Lauder
Companies, Fascination Wigs, Indigo Brands, L’Oréal, Procter & Gamble,
Revlon, Sara Lee, Unilever SA
The backbone of our programme, the LGFB Regional Coordinators,
Volunteer Leaders and Volunteers continue to show phenomenal dedication,
commitment and support. Comprehensive training has been rolled out
in each region with the emphasis on educating volunteers to address the
appearance related side effects of cancer treatment effectively.
Astra Zeneca, Galderma and Yardley very generously sponsored LGFB
workshops while their staff members assisted our volunteers at the
workshops.
LGFB Golf days held in Cape Town, Johannesburg and Zimbali were again
very well supported and have become a ‘not to be missed’ event on the
golfers’ calendar.
The 3rd Avon Justine iThemba Ladies Day at Summer Place was again a
resounding success, as was the Breast Cancer Dinner in Port Elizabeth, both
raising valued funds for LGFB.
14 - Annual Report 2010
Members: Black Like Me; Beiersdorf; Annique; Johnson & Johnson;
Kinky World of Hair; Ladine Cosmetics; Modernhair; NCP Alcohols; Reckitt
Benckiser; SDV Pharmaceuticals; Sharon Bolel Chemical Marketing; Sh’zen;
The Prestige Cosmetics Group; Twincare International; Union Swiss; Vanda
Cosmetics
Associate Members: Galderma; Philip Kingsley; The Sorbet Experience
Platinum Sponsor: Oh So Heavenly
No other cancer charity caters for all cancers afflicting women with an
exclusive focus on their social and emotional needs and wellbeing.
“Look Good…Feel Better is like a makeover for the spirit
and that is a beautiful thing.”
Margaret Hewson
Programme Director
M
CTFA MEMBERS 2010
A variety of cosmetic products are seen to benefit almost every person
daily, helping to make them feel better about themselves in one way or
another. Remembering that consumers’ trust is evidenced in the brands
that they purchase and with that comes a serious responsibility within
our industry. And we, as the cosmetic industry must ensure that our
products are credible and that consumers’ safety remains the utmost
priority in our industry’s products that we deliver.
Nimue Skin Technology C I O Consulting Kigelia Cosmetics Tri-o-oil (Pty) Ltd
Futurethis Consultancy
Edcon (Pty) Limited Skin Kidz Amber Products cc
Cosmetic Answers cc T/A Cosmetic Solutions Innu-Science Pty Ltd
Kaleidoscope Cosmetics cc Energizer SA Ltd
Rain Packing cc T/A Rain
Marico
South
Africa (Pty) Ltd Chemistry Incubator
Amka Products (Pty) Ltd
Chempure (Pty) Ltd
Acti-Chem SA (Pty) Ltd
Ivodent cc The Cape Town Toiletry Company (Pty) LtdEthno-Tech Hair Academy
Rolfe Industrial Holdings
Hexachem (Pty) Ltd
Contactim (Pty) Ltd
Merck (Pty) Ltd
Firmenich (Pty) Ltd
Akulu Marchon (Pty) Ltd
ChemCity (Pty) Ltd
Orkila South Africa (Pty) Ltd
N C P Alcohols
BASF South Africa (Pty) Ltd
Woolworths (Pty) Ltd
S K Chemtrade Services
Spanjaard Limited
Symrise SA (Pty) Ltd
Sallamander Concepts (Pty) Ltd
Conquer Cosmetics CC
L S Enterprises cc
B2 Herbal Products
Sharon Bolel Chemical Marketing
Givaudan South Africa (Pty) Ltd
Lesmed Products cc
International Flavours & Fragrances (Pty) Ltd
Lidotorque Investments t/a Kelpack Manufacturing
Pick
and
Pay Retailer (Pty) Ltd
Marshall’s Traditional Healthcare
Aloe Ferox Exports Trust
Global Distributions Mijona International Company (Pty) Ltd
Lipo Chemicals SA (Pty) Ltd
Hersol Manufacturing Laboratories (Pty) Ltd
DSM Nutritional Products SA (Pty) Ltd Taryna Elizabeth Cosmetics
S M I Trading Sirius Scientific Development L’Oreal South Africa (Pty) Ltd
Proficos
Future Cosmetics cc Marshall’s Traditional Healthcare Flowerday Laboratories (Pty) Ltd
Heneck Sacks (Pty) Ltd
Skin Rejuvenation Technologies (Pty) Ltd Tartan Timbers (Pty) Ltd t/a SOiL
Bush Baby Cosmetics (Pty) Ltd Vital Health Foods (Pty) Ltd Tabrar & Earle cc
Bennett Brothers cc The Victorian Garden Southern Cosmetics cc
RegimA International Skin Treatments cc
Awesome Care (Pty) Ltd GA Active Wholesalers Aerosol & Cosmetic Works cc
A & T Trading Epi-Care Cosmetics
Zinplex Marketing cc
Sun Factor Laboratories cc
Glomail Limited
Geraro Manco (Pty) Ltd D. C. Laboratories (Pty) Ltd
Chet Chemicals (Pty) Ltd
Technology Station in Cosmetics (MUT) GNLD
International (Pty) Ltd
iSlices Manufacturing (Pty) Ltd C W Pharmaceuticals The Benwood Manufacturing & Packaging Co (Pty) Ltd
Sea Paradise Trading cc
Orleans Distributors / Gatineau
African Extracts Herbalife International SA Ltd Sh’zen (Pty) Ltd Jean Guthrie Beauty Care
cc Ladine Cosmetics (Pty) Ltd
Twincare International (Pty) Ltd The House of Aloes (Pty) Ltd
Catwalk Cosmetic Laboratories cc
Willa Krause Promotions (Pty) Ltd Azochem Laboratories (Pty) Ltd
Lee Chem Laboratories (Pty) Ltd Clarins/GBP Cosmetic Brands cc Bakshi and Sons Trading Rapidol (Pty) Limited
Annique Skin Care Products (Pty) Ltd
Tina Cosmetics (Pty) Ltd Amway SA LLC Africology
Elizabeth Arden (South Africa) (Pty) Ltd
Environ Skin Care (Pty) Ltd
Reckitt Benckiser South Africa (Pty) Ltd
Creighton Producrs (Pty) Ltd IncoLabs Products (Pty) Ltd
The Prestige Cosmetics Group (Pty) Ltd Natpharm Consulting Alberto-Culver
(SA) (Pty) Ltd Beiersdorf Consumer Products (Pty) Ltd
Avon Justine (Pty) Ltd
Avroy Shlain Cosmetics (Pty) Ltd
Le-Sel Research (Pty) Ltd
Indigo Brands (Pty) Ltd
Beige Holdings Limited
Consumer a Division of Tiger Brands Consumer LtdEstee Lauder Companies (Pty) Ltd Canway (Pty) Ltd Union Swiss (Pty) Ltd
Johnson & Johnson (Pty) Ltd
Colgate-Palmolive (Pty) Ltd Revlon South Africa (Pty) Ltd
Character Personal Care Procter & Gamble SA Trading (Pty) Ltd Unilever South Africa (Pty) Ltd
Quadrant Importers CC New Clicks South Africa (Pty) Ltd
Nu Angle Cosmetics Rose en Bos Fino Cosmetics Proyouth Naturals
Miller Methods cc Rose Elegance Skin Care CC
Rosyco
Retail
(Pty)
Ltd
Positive
Sensations
(Pty)
Ltd
Repcillin CC
The Art Of Skin Care cc
Tshwane University of Technology (TUT)
Sawen cc t/a Conoche Cosmetics Strength of Nature South Africa (Pty) Ltd
Sign and Seal Trading 205 (pty) Ltd Stability Testing Services cc
Prellex 314 cc Lilian Terry International
Keranamix
ccReport 2010
32 - Annual
Van Dyk Pharmaceutical Products Ltd
Impo Distributors Group (Pty) Ltd Classic Crown Products cc Boardman Bros (Pty) Ltd Swift Micro Laboratories
Kalahari Spa (Pty) Ltd
g
d
86 John Vorster Ave.,
Microtek Business Park,
Randpark Ridge, 2156.
Johannesburg, South Africa.
P.O. BOX 721.
RANDPARK RIDGE, 2056.
Tel. No.: +27 11 795 4272.
Fax No.: +27 11 794 3039.
Website: www.ctfa.co.za
Securing the industry’s future!
Encouraging a strong, united,
responsible industry.
The safety of the consumer is
our MAIN FOCUS.