March 29, 2012 Park Hyatt, Sydney PROGRAM Welcome to the Big Data Era Nigel O’Rorke, Marketing & Operations Director, Microsoft Australia Big Data’s grabbed the spotlight, and for good reason. It represents a new era in business where exploding levels of data and new analytics tools are creating unprecedented opportunities. Big Data has been at the heart of our thinking as we engineered SQL Server 2012. We think it’s important because it simplifies the otherwise complicated task of unifying disparate data sources. As business leaders, the demand for fresh insights and improved decision making capabilities gets stronger every day. It helps you create tangible results from intangible ideas. Intelligence springs from a network of data sources across the web, mobile devices, remote machines and yes, powerful databases. Ultimately the challenge for CIOs and business leaders is making the most of the tools and data at their disposal to spark innovation, productivity and growth. It’s a challenge we’re embracing at Microsoft, and a focus of our conversations today. Are you Big Data ready? If your immediate answer isn’t a confident and positive one, we hope after today you’ll see when and how it can be. Enjoy the Symposium. 2 PROGRAM 10:30am. Registration & morning tea 11:00am. The New World of Data Keynote from David Campbell, Microsoft Technical Fellow on how the new world of data will impact the enterprise. 12:00pm. Big Insights Take advantage of the intelligence locked up in your data with Microsoft SQL Server 2012. Microsoft’s Gavin Watson, Platform Solution Specialist, shows how innovations around the way data is accessed, processed, viewed and analysed changes the way strategic business decisions are made. 12:45pm. Lunch (Guesthouse) 1:45pm. Customer panel Australian Financial Review former IT editor, Mark Jones, hosts a panel of Microsoft customers already engaged with the strategic potential of Big Data to explore some of the ideas and strategies they’ve put in place. 2:30pm. Break out sessions Mission-critical (Gallery 3) Learn how Microsoft and its partners, EMC and SAP, build mission-critical capabilities into core databases, applications and scalable infrastructure - without time-consuming modifications and costly add-ons. Hybrid cloud (Gallery 2) Discover how Microsoft’s Hybrid IT strategy and HP partner solutions unite traditional non-virtualised, private and public cloud-based environments for peak performance in various database intensive application scenarios. The Power View Experience (Gallery 1) Join Microsoft for an immersive demonstration on how the new data visualisation features of Microsoft SQL Server 2012 can unlock new insights with pervasive data discovery across mounds of structured, unstructured and cloud data sources. 3:30pm. Partner panel Accenture/Avanade, Fujitsu, NetApp and OpenText debate solutions to the questions posed by the growth of Big Data. Hosted by Mark Jones. 4:00pm. Drinks & networking (Guesthouse) Brought to you by: Recreate LOGO Recreated PMS NetApp 3 Keynote Speaker Panel Host David Campbell Mark Jones Microsoft Technical Fellow, Journalist, Speaker, Microsoft Corporation Director, Filtered Media David Campbell is a Microsoft Technical Fellow currently serving as the General Manager of Microsoft’s Data and Modeling Group; which oversees Microsoft’s data modeling and data access strategies. His vision, expertise and world class leadership is commensurate with that of a corporate vice president focussed on business leadership. Campbell holds a number of patents in the data management, schema and software quality realms. He is also a frequent speaker at industry and research conferences on a variety of data management and software development topics. His current product development interests include cloud-scale computing, realising value from ambient data, and multidimensional, context rich computing experiences. David is based in Seattle at Microsoft Corporation headquarters. Mark Jones is a speaker, journalist, business owner and technology strategist. His expertise covers enterprise technology, internet, data and social media trends. Mark is a former IT Editor of the Australian Financial Review, Managing Editor of MIS Magazine, Deputy Managing Director of IDG Communications and Executive Editor of Infoworld in the United States. As well as running his own communications, events and media production business, Filtered Media Pty Ltd, he is now a technology columnist for The Sydney Morning Herald and a regular presenter for the Financial Review’s tv.afr.com website, where he hosts incisive video interviews each week with business and IT leaders. As a professional emcee, Mark has hosted live industry events in Australia and the US for many global technology leaders. “The Bank of New Zealand implemented Microsoft SQL Server 2012 in order to evolve their Business Intelligence solutions. This means that we can respond more quickly to changing markets, simply because our people can access, model and analyse our customer data faster.” Duane McLeod, Senior Architect, Business Intelligence, Bank of New Zealand 4 1:45pm CUSTOMER PANEL Phil Wickenden Mathew Long Dr Rami Mukhtar Vice President - CRM, Business Intelligence Senior Researcher, GE Capital Manager, National ICT Australia Western Health (NICTA) In his 10 year tenure with GE, Phil Wickenden has been the driving force behind GE Capital’s ability to use its customer and product information to support sales, marketing, customer services and risk strategies. Responsible for GEC’s CRM Analytics teams he has developed GEC’s IM strategy for over a decade and is currently overseeing a range of core business decision infrastructure including Campaign Management, Decision Systems and Dialer. Phil first joined GE in 1996 as the Database Marketing Leader. He holds a Bachelor of Science (Hons) from Sheffield University majoring in Systems Modeling. Mathew Long is the Business Intelligence Manager for Western Health in Melbourne. He has over 10 years experience working with the information needs of the health sector in both the UK and Australia. In Western Health, Mathew’s team has implemented a monitoring and performance reporting solution, which is the main reporting source for all clinical and corporate management reporting, using the Microsoft SQL Server BI stack. Western Health is currently upgrading its reporting solution to take advantage of the new capabilities of Microsoft SQL Server 2012. Dr Rami Mukhtar leads NICTA’s Big Data Analytics project which he established over two years ago. Its goal is to apply NICTA’s advanced machine learning to extract value out of enterprise big data assets. The project has developed and contributed ‘Scoobi’ to the open source ecosystem: a powerful and increasingly popular productivity framework for the Hadoop big data storage and processing platform. His focus surrounds delivering bottom line enhancement and creating new value propositions and opportunities by processing big data assets using scalable machine learning. Rami holds a PhD from the University of Melbourne, and degrees in Computer Science and Electrical Engineering. “With Microsoft SQL Server 2012’s new in-memory tabular model, Queensland Health has been able to analyse millions of transaction level details very quickly – something we were not able to do with previous versions. This ability to expose millions of rows and to perform calculations very quickly gives us the potential to build real-time analytics and reporting applications especially for executive level reporting where the data is large and complex.” John Kelly, Health Director of Development Finance Solutions, Queensland Health 5 2:30 pm BREAK OUT Mission Critical (Gallery 3) Chris Peiris Dean Jackson Principal Platform Strategist, Technical Consultant, Phillip Merrick Microsoft Australia EMC Solution Architect, SAP Dr Chris Peiris is an 18-year IT industry veteran, public speaker, avid publisher and thought leader in the application integration space. He works for Microsoft Australia as a Principal Platform Strategist focusing on application platform products. Dean Jackson has been a Technical Consultant for EMC for over eight years. During this time, he has earned industry respect designing and supporting high-end, complex EMC storage and application solutions across Australia and New Zealand on multiple platforms. Dean started with EMC in Canada as a solutions architect. Over his four year tenure there he supported complex data migrations as well as designing and laying out large arrays. He was also responsible for the overall architecture and application solution design. Phillip Merrick has been involved in technology and architecture for over 25 years, commencing with infrastructure, networking and operating systems and moving into business applications with SAP around 15 years ago. In his role as Solution Architect, Phillip is responsible for working with organisations to identify opportunities to leverage modern technology and practices. Although he carries a strong heritage in technology, he is fundamentally driven by seeking business outcomes in creative ways. Today, he is principally focussed on the technology platform and portfolio which underpins and enables organisations to realise business transformation with SAP solutions. Chris currently focuses on Federal Government and has been involved in formulating iconic online brands such as ComSec and the Trading Post. Chris is widely published in many online books, articles, reviews, and columns. He has authored nine books on multiple technologies such as WCF, Web Services, UDDI, C#, IIS, Java and Security topics and more than 25 technical articles on leading global online publications. Chris also works as a lecturer at Canberra University where he recently completed his PhD on Cloud and Distributed architecture. 6 Dean holds a number of industry certifications, such as a Certificate in ITSM, EMC Proven Master Architect and Cisco Certified Design Associate. Dean also has extensive experience as a systems administrator on both HPUX and Solaris. SESSION SPEAKERS HYBRID CLOUD (Gallery 2) James Bibby Rodd Jefferson Platform Solution Specialist, HP/Microsoft Appliance Lead Microsoft Australia South Pacific, HP Australia James Bibby joined Microsoft in 2011 with responsibility for data and integration solutions within the NSW financial services sector. He has over 10 years’ experience in technology and financial services, having previously worked for SWIFT as an account director responsible for payments, trade finance and treasury solutions in the banking and corporate sectors. At Microsoft, James has a particular focus on business intelligence, cloud services and innovation. Rodd Jefferson joined HP in 2012 from the Commonwealth Bank where he was a Product Manager responsible for the introduction of a new x86 hosting portfolio (physical and virtual), and deployment of the bank’s first self-service utility virtual hosting - a pay per day, automated and service provider-owned solution. These products formed the basis for the Bank’s x86 cloud strategy. Rodd has 14 years’ IT experience across every major industry, including Technology Manager at BlueScope Steel, Infrastructure Services Manager for University of Wollongong and electronic Commerce Manager for Caltex Australia Ltd, among others. He started working life as a professional jazz musician. POWER VIEW EXPERIENCE (Gallery 1) Join Microsoft for an immersive demonstration at its stand in the main Gallery on how the new data visualisation features of Microsoft SQL Server 2012 can unlock new insights with pervasive data discovery across mounds of structured, unstructured and cloud data sources. Rodd holds a degree in Jazz from the Conservatorium of Music (Sydney) and an MBA from the University of Wollongong. 7 3:30 pm partner PANEL Gavin RussellRockliff Craig Baty National Business Fujitsu EGM Marketing & CTO, Intelligence Lead, Avanade Gavin Russell-Rockliff is the National Business Intelligence Lead for Avanade Australia. He has a passion for all things related to data interpretation and analysis, and how they impact business decisions. In his career, he has been able to help clients across a wide variety of industries, including retail, hospitality, finance, Government, and manufacturing. Recently, he has been assisting an international financial institution to implement a world class regulatory reporting capability, encompassing data from disparate business units around the globe. Avanade is a subsidiary of Accenture. It is a multinational IT consulting and software company that develops business software from a Microsoft products platform. Craig Baty is the Executive General Manager of Marketing and Chief Technology Officer for Fujitsu Australia and New Zealand. Craig focuses on understanding Fujitsu customers’ challenges and key industry trends to ensure Fujitsu’s offerings are well aligned to market and customer requirements. Craig is also responsible for the executive management of Fujitsu’s marketing, market and competitive intelligence functions, alliance/ partner management and analyst relations. Craig holds an MBA in International Business and Marketing (SGSM), is a Fellow of the Australian Institute of Management, and has commenced an ‘IT in Japan’ focused Doctorate of Business Administration. Craig has more than 30 years of IT industry experience, and as a well known industry commentator has presented at more than 300 industry events globally, being regularly quoted by the media. “Western Health is in the process of implementing Microsoft SQL Server 2012 which will enable us to process complex queries involving massive volumes of data in near-real time. Microsoft’s data platform has continued to advance and help us keep up with the evolving world of data.” Mathew Long, Business Intelligence Manager, WESTERN HEALTH 8 John Martin Owen Brandt Principal Technologist, Strategic Alliance Director NetApp & Microsoft Lead, Asia Pacific & Japan, OpenText John Martin has 20 years IT industry experience and has spent the last decade specialising in data protection and disaster recovery. As Principal Technologist at NetApp he is responsible for driving technical thought leadership in the Australia New Zealand region. Prior to this John was Consulting Systems Engineer, responsible for data protection and retention services; working closely with NetApp’s systems engineer partners and partner consultants including Symantec and CommVault. Before joining NetApp John was a principal of GRID IT where he built relationships with major storage vendors, while simultaneously launching two storage related businesses. In this role he was involved in senior pre-sales, consulting and training for Legato, Veritas and Storage Tek. Owen Brandt is responsible for managing all aspects of the strategic relationship between OpenText and Microsoft across the Asia Pacific and Japan region. As a Microsoft Gold Certified and Depth Managed Partner, OpenText collaborates with Microsoft to provide real business solutions for corporate customers. Under Owen’s direction, OpenText Australia was recently awarded the Independent Software Vendor and Software Partner of the Year by Microsoft Australia. Owen was previously responsible for management of the OpenText website management team across Asia Pacific. Owen has performed a variety of management roles, influencing product strategy, technical consulting, commercial direction and relationship building with OpenText clients and business partners in both the UK and Asia Pacific. “Organisations more than ever before are trying to make sense of an avalanche of different types of information now coming their way. Microsoft SQL Server 2012 delivers businesses with rapid insights through rich visualisations in a big data ready platform.” Ian Forrester, Microsoft Managing Consultant at BI specialist Inside Info 9 Case study: upgrades to Microsoft SQL Server 2012 Telstra prides itself on being Australia’s leading telecommunications and information services company. Seeking a more efficient backup system to help protect petabytes of data, Telstra deployed a solution from Microsoft partner EMC that is now being upgraded to Microsoft SQL Server 2012. Telstra can now move deduplication processing from the primary server to a secondary server, thus boosting performance and reducing bandwidth usage. The solution also provides an easier process for supporting high availability. Business Needs Five years ago, Telstra began offering cloud-based services, with an emphasis on meeting the needs of large enterprise and government customers. Although the company supports a range of operating systems, its largest deployments use the Windows Server operating system, and, for relational data, Microsoft SQL Server data management software. Many of Telstra’s enterprise customers store more than a terabyte of relational data. When factoring in backup copies 10 – and the need to retain old data for several years, depending on corporate and regulatory policy – total data stored for a single customer can exceed one petabyte. “One of the key parts of running a managed service hosting environment is data protection,” says Daniel Peluso, Cloud Technical Specialist at Telstra. Two areas of interest to Telstra have been reducing the time required to complete backups and finding easier ways to deploy clustering for high availability. Peluso says, “We need to always ensure that we are protecting our customers’ data efficiently and backing it up as quickly as possible.” Solution Telstra has long depended on Microsoft partner EMC for storage, using the EMC VNX Series. More recently, it has relied on EMC for backups, using EMC Avamar backup and recovery software and systems with integrated client and global data deduplication. Avamar data deduplication ensures that only new, unique data segments are transferred across the network and stored to disk. This minimises network bandwidth use and disk storage. In December 2011, Telstra began testing the pre-release version of EMC Avamar 6.1, which is delivered as a rackmounted Avamar Data Store server, and includes Microsoft SQL Server 2012 Enterprise running on Windows Server 2008 R2 Enterprise. Telstra was quick to see the value in the AlwaysOn feature of SQL Server 2012, which simplifies the deployment of clustered servers and database mirroring for high availability. With AlwaysOn, deduplication processing can be performed on a secondary server in an AlwaysOn availability group, freeing the resources of the primary server for line-of-business transaction processing. “Testing has gone without a hitch,” Peluso says. “We are looking forward to rolling out the Avamar 6.1 and SQL Server 2012 solution.” Benefits Telstra anticipates a number of benefits from SQL Server 2012 and Avamar 6.1, űincluding improved performance, bandwidth savings, and easier support űfor high availability in its cloud services. Telstra believes that AlwaysOn will prove popular with its enterprise customers. “Many of our large customers are looking for high throughput, especially when dealing with financial transactions,” Peluso says. “We’re already seeing interest in SQL Server 2012 AlwaysOn, because customers want the ability to move deduplication processing onto a secondary server to boost performance and throughput.” 99% Bandwidth Savings The ability to move deduplication processing onto a secondary server in an AlwaysOn availability group is important to Telstra because Avamar deduplication has become so vital to its operations. Prior to moving to EMC solutions, Telstra had difficulty completing backups within an acceptable timeframe – even with a dedicated network to support backup activity. Peluso notes, “Some of our customers have terabytes of data that must be retained for up to seven years.” After deploying Avamar, Telstra saw significant bandwidth savings because deduplication slashed the amount of data being transferred to Avamar Data Store servers. With deduplication and multistreaming, full backups now take 38 minutes instead of 20 hours. Telstra has found that Avamar reduces bandwidth usage over its backup network by 99 percent with unstructured data and by up to 97 percent for structured data in specific scenarios. Easier High Availability Telstra plans to take advantage of AlwaysOn to simplify the infrastructure it provides to support high availability in its cloud offerings. “AlwaysOn removes the previous challenges of dealing with shared disks and split-brain cluster scenarios,” Peluso says. “The SQL Server 2012 AlwaysOn feature, combined with Windows Server 2008 clustering, provides us with a much easier and more efficient process for providing high availability.” “We’re already seeing interest in SQL Server 2012 AlwaysOn, because customers want the ability to move deduplication processing onto a secondary server to boost performance and throughput.” Daniel Peluso, Cloud Technical Specialist, Telstra 11 For further information log onto http://www.microsoft.com/australia/SQLserver2012 Brought to you by: Recreate LOGO Recreated PMS NetApp