www.gro3.com www.gro3.com This “How-to-Manual” is published by gro3 who is specialized in creativity, innovation and strategy. Gro3 performs regularly brainstorms, workshops, boot camps and trainings on important management topics and key challenges. All this hands-on experience is written down in “How-to-Manuals” which offer in turn practical and easy how-to guidance for managers. Please contact us in case you have any questions, suggestions or if you search a trained brainstorm-, workshop- or project facilitator: Gro3 St Annastraat 97, 2500 Lier , Belgium T +32 (0)3 489 32 89, F +32 (0)3 290 40 64 info@gro3.com, www.gro3.com banc account: BE17 733 1102590 21 RPR BE 0702 593 170 How to make a professional Swot Analysis 2 Content Goals how-to-manual .............................................................. 4 Introduction ........................................................................... 5 Applications............................................................................ 6 The swot matrix ...................................................................... 7 Strengths 7 Weakness 7 What strengths and weaknesses are examined 7 Opportunities 8 Threats 8 What opportunities and threats are examined 8 Opportunities................................................................ 8 Threats ........................................................................ 8 The program ........................................................................ Step1 Preparation Participants ................................................................ Materials needed ......................................................... Step 2 Walkabout brainstorming Step 3 Clustering Step 4 Selection / voting Step 5 Brainstorming Step 6 Conclusion 10 11 11 12 13 15 16 17 18 Option: Confrontationmatrix ................................................... 19 €100 Vaucher ....................................................................... 20 Information or reservation ..................................................... 21 How to make a professional Swot Analysis 3 G O A L S H O W - TO - M A N U A L To start quickly a swot-analysis without long preparation, research or development time Help to run a Swot Analysis successfully Provide hands-on step-by-step guidance, tips & tricks and tools for a guaranteed result Provide background information on topics and tools Provide blended personal support for ad hoc questions To help engage participants thinking about strategic themes and to distill as a team the meaning of information that is generated. To help developed the main strategic actions for the future How to make a professional Swot Analysis 4 I N TR O D U C T I O N When developing strategic plans for the future, every organization needs to understand what it's internal strengths and weaknesses are, and what opportunities and threats are in the environment. Understanding these four elements creates an effective foundation for planning. The Swot Analysis is a classic diagnostic tool that looks at the four elements: strengths, weaknesses, opportunities and threats. Getting different perspectives in the room regarding these four areas is essential if an effective foundation for planning is to be established. This activity embraces the collection and sharing of the different ideas and perspectives in an organization while building a sense of common understanding about the priority themes in each area. The used workshops engage participants' thinking, allows the sharing of different perspectives and viewpoints, and educates everyone involved to create a common ground about the elements and the necessary future planning. This “How to Manual” provides step-by-step guidance and assistance to successfully run a Swot Analysis in the organization. The chosen methods, techniques and program are selected from best practices worldwide, validated on real cases by gro3 and documented carefully for immediate usage. How to make a professional Swot Analysis 5 APPLICATIONS An analysis can be used for: • Workshop sessions • Brainstorm meetings • Problem solving • Planning • Product evaluation • Competitor evaluation • Personal Development Planning • Decision Making How to make a professional Swot Analysis 6 TH E SW O T M A T R I X The Swot Matrix Strengths Weaknesses Opportunities Threats STRENGTHS • • Positive tangible and intangible attributes, internal to an organization. They are within the organization’s control. WEAKNESS • • Factors that are within an organization’s control that detract from its ability to attain the desired goal. Which areas might the organization improve? WHAT STRENGTHS AND WEAKNESSES ARE EXAMINED The strengths and weaknesses analysis is an internal examination that focuses on your past performance, present strategy, resources and capabilities. It is based on an analysis of facts and assumptions about the company, including: • People and skills • Properties • Processes • Financial resources • Governance How to make a professional Swot Analysis 7 • • • • • • • • Management/ leadership Products Sales and marketing Markets Capabilities/ scalability Capital structure suppliers Customers Intellectual property OPPORTUNITIES • • External attractive factors that represent the reason for an organization to exist and develop. What opportunities exist in the environment, which will propel the organization? THREATS • • External factors, beyond an organization’s control, which could place the organization mission or operation at risk. The organization may benefit by having contingency plans to address them if they should occur. WHAT OPPORTUNITIES AND THREATS ARE EXAMINED The opportunity and threat analysis is carried out by examining external factors in your domestic and export markets or environment. This is usually broken down into environmental factors and competitors, including: OPPORTUNITIES • • • • • • • • Where can you find, or create, a competitive advantage? What are some major trends in your business? Consolidation / Diversification? Specialization / Generalization? Changes in technology. Changes in the types of businesses in your potential market Changes in social patterns, population profiles, lifestyle. Changes in creative trends or market evolutions Changes in demand for certain types of services THREATS • • What obstacles do you face? What are your competitors doing that may result in a loss of clients, customers, market share? Are the required specifications for your job, products or services changing? How to make a professional Swot Analysis 8 • Is changing technology threatening your position? Do you have cash-flow problems? How to make a professional Swot Analysis 9 TH E P R O G R A M Step 1 Preparation Step 2 Walkabout brainstorming 40’ Step 3 Clustering 20’ Step 4 Selection / Voting 20’ Step 5 Brainstorming 70’ Step 6 Conclusion 30’ How to make a professional Swot Analysis SWOT Elements Strategic actions 10 STEP1 PREPARATION PARTICIPANTS In this workshop, you gather a diverse group of stakeholders. TIP All people having relevant know-how on this topic or other relevant topics like market know-how, technology, finance, etc. All people who play an important role in the roll-out of the strategy should be involved in the program. Some people will participate to all sessions, some people will only participate to very specific sessions. It is critical that different organizational levels, positions, job experience, and time with the organization are fully represented. It is important to make sure that all the participants have enough experience, perspective, and wisdom. Get the whole system in the room The key to this design is to ensure that there is enough internal wisdom to do an effective SWOT Analysis. Just getting people together to do this activity will only generate a lot of ideas. You want the right ideas and the only way to achieve this is to have the right people participating. More info: Marvin Weisbord & Sandra Janoff in “Future Search: an action guide to finding common ground in organizations & communities” How to make a professional Swot Analysis 11 MATERIALS NEEDED A large and comfortable room 1 marker / person 1 x post-it notes package / person 5x flip-over board (or 5x flip-over sheets taped on the walls) sufficient water and some energizers like fruit How to make a professional Swot Analysis 12 STEP 2 WALKABOUT BRAINSTORMING Write each of the elements as title on a flip-over. Put the 4 flip-overs in every corner of the room. Break the participants into groups. Assign each group one of the four elements of the S.W.O.T Analysis. Give the group 15 minutes to list information on the four key elements. Every person writes down each of his or the group’s ideas with a black marker on a postit note and puts it on the flip-over. Every group can discuss among each other and exchange or improve existing ideas or experiences. After the first 15 minutes, have each group rotate to the area next to them they didn't work on. Let them now read all existing ideas on that key element and let them again add their own ideas. Provide some less time like 10 minutes to let them record their new ideas. After the 10 minutes, turn again and continue until all groups have had an opportunity to make their additions on all elements How to make a professional Swot Analysis 13 TIP People get into animated discussions easily, produce a lot of ideas but often forget to write them down. To prevent this loss of ideas, make sure everyone pays attention to this. TIP It is important to write every idea on a separate post-it note. This will make clustering ideas later on much easier. TIP In this fist phase of the workshop (divergence phase) allow as least judgment about all ideas or concepts. Qualification of ideas will be handled in the later phase of the workshop TIP Any new ideas added may be identified with a different color, as blue, so that participants can easily identify the additions. Note: the two most important phases of the creative process are the divergence phase (the generation of ideas) and the convergence phase (the selection of right ideas). How to make a professional Swot Analysis 14 STEP 3 CLUSTERING Let every group return to the flip-over where they started. Some ideas or concepts are related to each other or can be grouped in a larger idea Let every group cluster ideas together where possible. When finished clustering, let every group try to give every cluster a title which best described or expressed the overall idea or concept. While clustering, there is still no judgment on the quality of every idea. TIP In case that ideas on the post-it notes are unclear, let people enquire in the other groups. TIP Some ideas can be put on different elements. Put them on the most relevant flip-over How to make a professional Swot Analysis 15 STEP 4 SELECTION / VOTING TIP After the clustering and clarification period, participants are given 10 colored sticky dots. Participants then indicate in each area what they believe are the most important ideas that the organization needs to pay attention to as it plans for the future. Every participant can vote on a single idea or on the title of a group of ideas. Maximum 2 sticky dots can be put on a post-it note. When everybody has put their sticky notes on, have a volunteer read off the top 3 to 5 priority ideas for each element and record these ideas on an overhead in front of the room. The objective is to focus as a group on the handful of ideas that will have the most impact. Let the group now see and discuss as what the group sees as the priorities in each of the strategy elements. Make sure you have dots (votes) prepared ahead of time to keep things moving along. How to make a professional Swot Analysis 16 STEP 5 BRAINSTORMING After the top priority ideas have been recorded in full view, put the participants into mixed groups with one participant from the original groups in each new group. Let every group brainstorm for 30’ on what they think are the most important conclusions and actions for the future focusing on the found priorities in each of the strategy elements. Have each group define 3 strong recommendations the organization needs to consider if it is to plan for the future effectively. Let them write it down again, every recommendation on a post-it note. How to make a professional Swot Analysis 17 STEP 6 CONCLUSION Make a new flip-over for the conclusions Ask a first group to report their best recommendation. Take the post-it note of this recommendation and put it on the new flip-over sheet. Ask the other groups if they have similar recommendations. If yes, take their post-it notes and put them all together. Continue asking for recommendations to all groups until all recommendations are listed. Note common ground on ideas and prioritize the final recommendations as you create the list. Discuss with the group the most obvious next steps for implementation. How to make a professional Swot Analysis 18 O P TI O N : C O N F R O N T A TI O N M A T R I X After a swot analysis the confrontation matrix is often used to reduce the number of swot-elements and to make it easier to develop an action plan based on the found priority swot elements. Reducing the number of elements is done by checking all swot elements against the view of the competition and the customer. Then, in order to develop an action plan, the matrix is made by combining the strengths, weaknesses, opportunities and threats. This matrix is used to answer the following questions: How can a strength be used to participate in an opportunity? (attack strategy) How can a strength be used to defend ourselves from a threat? (defense strategy) How can a weakness be improved to participate in an opportunity? (strengthening strategy) How can a weakness be improved to defend ourselves from a threat? (withdrawal strategy) Where possible every action is described and checked following the SMART-principle. How to make a professional Swot Analysis 19 €1 0 0 V A U C H E R Please feel free to use this €100 vaucher. It can be used when you order a gro3 facilitator for your workshop, brainstorm or project. This vaucher is valid untill January 2015. Send to or contact us: Gro3 St Annastraat 97, 2500 Lier , Belgium T +32 (0)3 489 32 89, F +32 (0)3 290 40 64 info@gro3.com, www.gro3.com How to make a professional Swot Analysis 20 I N F O R M A T I O N O R R E S E R V A TI O N Please feel free to send us your questions, remarks, suggestions or your enquiry about this Swot Analysis “How-to-Manual”, about facilitating a workshop or hiring a skilled facilitator: Name Organization Telephone Address Question Email to info@gro3.com or fax to +32 3 290 40 64 How to make a professional Swot Analysis 21 Copyright 2010 gro3 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior consent of the publisher. This gro3 guide and information it contains are for personnel and non-commercial use only. All content on this guide is for information only. It may not be re-used towards others, nor can it be re-used for own business service practices or commercial purposes. For more information please telephone gro3 on +32 3 489 32 80 or mail your request to info@gro3.com. How to make a professional Swot Analysis 22 www.gro3.com How to make a professional Swot Analysis 23