Dillon Brandt Tyler Heidecker Rodney Hofstad Cole Lewis Overview • • • • • • History Competitors Industry SWOT Analysis Geek Squad Recommendations History • • • • • • • Richard M. Schulze sound of music 1966 St. Paul MN Products Best Buy 1983 BestBuy.com 2000 Future Shop Canada China 2003 Competition • Main competitors against Best Buy are – Wal-Mart – Dell – Circuit City How Best Buy beats the competition Industry • Consumer electronics is a very large industry and keeps growing in today's world • Best Buy is # 1 in consumer electronics – Account for 17% of sales in this industry • They are also # 2 in home office and entertainment software industry SWOT Analysis • Strengths – Sales – Niche Marketing – Strong Returns • Weaknesses − Reliance on domestic sales − Website isn’t as user friendly as it could be SWOT Analysis cont’d… • Opportunities – Globalization – Expansion of PC market • Threats −Intense Competition −Rental retailers −Lack of long-term contracts Geek Squad • Based from Best Buy, but also have their own stores • Will fix nearly any computer problem you could have. • Come to you 24/7/365 • Provide one-on-one training Recommendations • Short Term – More user friendly website – Further training for new employees Recommendations cont’d… • Long-Term – Globalization – Long-Term contracts with major suppliers