A Maytree Idea Global Talent for SMEs Practical Ideas to Connect Small and Medium Business with the Skilled Immigrant Workforce October 2011 A partnership of: T HE J.W. M C C ONNELL F AMILY F OUNDATION LA Funded in part by: FONDATION DE LA FAMILLE J.W. M C C ONNELL ALLIES | (416) 944-2627 | allies@maytree.com | www.alliescanada.ca © 2011 - ALLIES ALLIES (Assisting Local Leaders with Immigrant Employment Strategies) supports local efforts in Canadian cities to successfully adapt and implement programs that further the suitable employment of skilled immigrants. Through a series of multi-stakeholder initiatives, ALLIES and local partners contribute to building a stronger Canada by using the talents, connections and experience of skilled immigrants who have made Canada their new home. The project is jointly funded by Maytree and The J.W. McConnell Family Foundation. www.alliescanada.ca/sme Global Talent for SMEs is funded in part by Citizenship and Immigration Canada. Global Talent for SMEs 1. Table of Contents 1. Executive Summary ........................................................................................................ 3 2. Introduction ..................................................................................................................... 6 3. Project Objectives ........................................................................................................... 7 4. Methods........................................................................................................................... 8 5. Findings......................................................................................................................... 10 The Numbers Behind SME and Immigrant Employment ................................ 10 Programs and Policies for SMEs ...................................................................... 14 Themes and Issues for Consideration ............................................................... 17 Examples of Programs that Work .................................................................... 22 6. Promising Practices, Program and Policy Ideas ........................................................... 25 7. Conclusion and Next Steps ........................................................................................... 30 Appendix 1: Provinces and Cities for Program and Policy Scan Appendix 2: Key Informant Interviews Appendix 3: Interview Guide Appendix 4: Fact Sheets Global Talent for SMEs 2. 1. Executive Summary More than 250,000 immigrants arrive each year to make Canada their home. A large proportion of these immigrants are highly educated and skilled, yet they often do not find work commensurate with their education and experience. As employers, businesses make decisions that strongly impact an immigrant’s ability to integrate. However, small and medium sized enterprises (SMEs) may be unfamiliar with the business case for immigration, and may not be engaged in long-term human resource planning. In addition, tools and human resources workshops aimed at employers are disproportionately used by large organizations. This report is the result of the first stages of a research project exploring existing policies, programs and initiatives that engage or otherwise influence the human resource practices of SMEs. The overall goal is to develop new, innovative ideas, and to promote promising programs that encourage SMEs to hire skilled immigrants. Drawing on an examination of programs, policies and organizational efforts aimed at SMEs in ten provinces and 20 cities, and more than 50 interviews with key informants, this paper proposes eight practical ideas for cities, governments and service providers. The potential impact is tremendous, and threefold – skilled immigrants will benefit from being employed in roles commensurate with their education and experience; SMEs will benefit from the skills, experience, and diverse ways of thinking that skilled immigrants bring to their organization; and Canada will benefit from the fuller integration of skilled immigrants into Canadian society. Eight Ideas to Connect SMEs with Skilled Immigrant Talent HI RI NG PROGRAMS 1. Activity-Focused Internships This proposal is modeled on a national internship program that matches SMEs with postsecondary student interns, who work to develop the e-commerce capacity of the SME. Activity-focused internships for mid-level professional skilled immigrants can similarly be structured to clearly demonstrate the value added by the skilled immigrant intern, by focusing on a core business area (for example, e-commerce, export activities, financial management, etc.). 2. One-Stop Shop for Recruiting and Hiring Support Services This program is designed to meet the needs of SMEs that are ready to hire. An SME that has a job opening contacts the service and is assigned an account manager who will handle the employer’s (the “client’s”) request until filled. The account manager will coordinate the community agencies and/or other programs involved in finding an Global Talent for SMEs 3. individual to fill the position. This program gives employers a single point of access to a wealth of programs and services, and will provide screened, qualified candidates. 3. Online Database of Screened Candidates Modelled on the SkillsInternational.ca website in Ontario and other similar industryspecific initiatives, this program will provide SMEs with on-demand access, at any time and from any location, to qualified candidates. An employer can use this online database to search for pre-screened candidates. The database is focused on candidates suitable for occupations in a specific industry or sector. The candidates are pre-screened by community agencies, an industry association, or a professional association. 4. Wage and Orientation Subsidy Modeled on the immigrant-specific wage subsidy programs in Quebec, a national or provincial wage subsidy for skilled immigrants will encourage SMEs that are reluctant to hire outside of their personal networks, and that lack the capacity to provide orientation and training to workers, to take a risk on a new hire. While the details of the wage subsidy still need to be explored, at minimum it should be designed to provide immigrants (who arrived in Canada within the past five years and are permanent residents or Canadian citizens) with their first work experience in their field in Canada. A WA R E N E S S A N D E D U C A T I O N P R O G R A M S 5. HR Resources Online Modelled on a website managed by the government of Newfoundland and Labrador, this program will provide general human resources information, on-demand and from any location, for SMEs. This website will have customizeable tools on a wide range of HR topics (for example, finding and hiring workers, compensation and benefits, employment standards, etc.). The tools will address general HR needs, and will also include information about good practices for hiring immigrants (for example, information and advice on understanding international credentials). 6. Financial Institutions Provide Information/Education to Business Clients This program aims to use the relationships that financial institutions have with their small business clients, and to provide hiring information to SMEs at the time when they are most likely to be growing their business. The financial institution will provide information and advice on HR strategies for growing small businesses. This will include information and advice on hiring, integrating and retaining skilled immigrants, and referrals to more specialized resources and programs (e.g. hireimmigrants.ca, internships, settlement agencies, immigrant employment council programs). This will be part of a suite of information and advising services that financial institutions already offer to their small business clients. Global Talent for SMEs 4. C O M M U N I C A T I O N S A N D M A R K E TI N G P R O G R A M S To be successful, each of the above programs must be supported with strong communications and marketing. 7. Corporate Calls (One-on-One) This strategy is based on a promising practice identified by many organizations working with SMEs. An “employer consultant” visits SMEs. The employer consultant can explain the business rationale for why the employer should be looking to underemployed groups (including skilled immigrants), as well as assess the employer’s needs and recommend programs and services if appropriate. The one-on-one, in-person visits allow the employer consultant to establish a personal relationship with the SME’s owner or senior decision-maker. 8. Business and Industry Associations Business and industry associations have established relationships and communication channels with their SME members, and may be considered credible sources of business information. Organizations that manage programs for SMEs can work with business and industry associations to promote programs. For example, organizations can present at or partner on events organized by associations; contribute/partner on content for association publications; or disseminate information/advertise at events or in publications. What’s Next? Talking with SMEs These proposed ideas will form the basis of consultations with SMEs in five Canadian cities. Through these consultations, ALLIES, in partnership with local immigrant employment councils, will further refine the ideas, explore how they can be adapted to local contexts and identify the most promising for implementation in 2012. Key Findings of this Report A tailored strategy for SMEs is needed because SMEs are concentrated in different sectors than their larger counterparts. Recent immigrants are a large part of the workforce, and, overall they have the skills, education and experience to contribute to Canada’s economy. Current programming does not focus on assisting SMEs to hire new workers. SMEs are motivated by immediate need and financial incentive. They want to mitigate the risk of hiring decisions, particularly when hiring outside of their personal networks. Because SMEs tend not to have formalized structures in place, they can easily and quickly adopt new practices. To be effective, programs for SMEs must be simple, straightforward, and available on demand. Hiring programs for SMEs should be targeted by sector or industry, or for growing businesses. SME programs need strong communications and marketing support to be successful. Global Talent for SMEs 5. 2. Introduction More than 250,000 immigrants arrive each year to make Canada their home. A large proportion of these immigrants are highly educated and skilled, yet they often do not find work commensurate with their education and experience. They are more likely than the Canadian born to be unemployed or underemployed, and were hit hard by the recent recession in 2009. While governments have an important role to play in overcoming these challenges, it is also imperative that businesses are engaged in immigrant integration. As employers, businesses make decisions that strongly impact an immigrant’s ability to integrate. Many large businesses recognize this imperative and have developed innovative ways to hire immigrants, provide training opportunities and promote the careers of their diverse staff. These companies often have large HR departments and have the capacity to participate in mentoring, internships and other initiatives that are designed to benefit both newcomers and business. Large companies have also found virtual tools, such as hireimmigrants.ca, to be effective in hiring skilled immigrants. Immigration is also important to small and medium-sized enterprises (SMEs) because they are the backbone of the Canadian economy. In some ways it may be more important to SMEs, because they will be competing with large companies for an ever shrinking population of talent. According to Industry Canada, 98% of businesses in Canada have fewer than 100 employees, and each year approximately 139,000 new small businesses are created1. Similarly, in the non-profit sector, 97% of organizations have fewer than 100 workers2. SMEs employ 64% of private sector workers – that is 6.7 million jobs in the private sector alone. Collectively, SMEs represent 54% of the Canada’s gross domestic product (GDP)3. In addition, SMEs outperformed large businesses during the 2009 economic downturn – the number of SMEs increased, and SMEs employment levels remained steady4. However, according to a 2006 Canadian Federation of Independent Business study, despite SMEs need for workers, 78% of owners reported not hiring any immigrants in the previous four years. Small and medium sized organizations are often not often engaged in long-term human resource planning and may not be familiar with the business case for 1 Industry Canada (2008). Key Small Business Statistics - July 2008. Retrieved from http://www.ic.gc.ca/eic/site/sbrp-rppe.nsf/eng/rd02298.html 2 HR Council for the Nonprofit Sector. Labour Force Statistics. Retrieved from http://hrcouncil.ca/labour/statistics.cfm. 3 Statistics Canada. (2011) Small, Medium-sized and Large Businesses in the Canadian Economy: Measuring Their Contribution to Gross Domestic Product in 2005. Retrieved from http://www.statcan.gc.ca/pub/11f0027m/11f0027m2011069-eng.htm 4 CIBC. (2009). Small Business Report: Bruised but not Battered. Retrieved from http://www.cibc.com/ca/pdf/sb-20091005-en.pdf. Global Talent for SMEs 6. immigration. In addition, tools and human resources workshops aimed at employers are disproportionately used by large organizations. ALLIES (Assisting Local Leaders with Immigrant Employment Strategies) recognizes the tremendous role that SMEs can play as potential employers of skilled immigrants, as well as the many ways that SMEs can benefit from the skills, experience and innovation that skilled immigrants can bring to their organizations. ALLIES has undertaken this research to better understand the programs and policies that encourage SMEs to hire skilled immigrants. ALLIES supports local efforts in Canadian cities to successfully adapt and implement programs that further the suitable employment of skilled immigrants. Through a series of multi-stakeholder initiatives, ALLIES and local partners contribute to building a stronger Canada by using the talents, connections and experience of skilled immigrants who have made Canada their new home. The project is jointly funded by Maytree and The J.W. McConnell Family Foundation. 3. Project Objectives This report is the result of the first stage of a 12-month research project exploring existing policies, programs and initiatives that engage or otherwise influence the human resource practices of SMEs. The overall goal is to develop new, innovative ideas, and to promote promising programs that encourage SMEs to hire skilled immigrants. Specifically, the project objectives are to: 1. Gain a critical understanding of the SME sector and its current and potential role as an employer of skilled immigrants; 2. Understand the characteristics of successful programs and policies that target SMEs and attempt to influence their HR practices; and 3. Identify policies, strategies, incentives and supports that can build the capacity of SMEs to hire, integrate and retain skilled immigrants. The outcome of this work is a suite of promising practices, and program and policy ideas that will form the basis of a consultation with employers and local stakeholders in Fall 2011. The consultations are intended to further refine these ideas so that they can be adapted at the local level. Global Talent for SMEs 7. 4. Methods At the outset, the research team scanned the available popular, academic and government literature on SME employment. With that background, this research consisted of: An examination of publicly available data on SMEs and recent immigrants in five cities; A review of programs and policies funded, administered or delivered by federal and provincial governments, as well as a few programs delivered by non-profit organizations and business associations; and, Interviews with government officials, non-profit leaders, business associations and other stakeholders. The examination of data drew from publicly available data from Statistics Canada and Citizenship and Immigration Canada. It focused on the national level, and five cities (Vancouver, Calgary, Toronto, Montreal, Halifax). These five cities were chosen because of the high numbers of annual immigrant arrivals every year, and the presence of ALLIES immigrant employment councils with an interest in implementing the ideas generated from this work. For the purposes of this project, recent immigrants were defined as those immigrants in Canada for 10 years or fewer and five years or fewer (i.e. those who arrived from 1996-2001 and 2001-2006). Occupational intention data focused on immigrants arriving in Canada from 2004-2008.The reliance on publicly available data means it was necessary to use different data sets, which limited the ability to compare some findings. The program and policy scan focused on programs and policies that explicitly target SMEs or entrepreneurs or have a program stream for SMEs. Initially, the scan included programs and policies that focus on hiring, recruiting and training workers from various demographic groups (for example, internationally-trained professionals, recent graduates, youth, people injured at work, people with disabilities etc.). As the scan progressed, it grew to include programs that focus on starting a business, growing a business, and to include other programs identified by key informants. The scan focused primarily on programs funded, administered or delivered by federal and provincial governments, identified on the canadabusiness.ca website. Community organizations and business associations were also identified through an internet scan, focusing primarily on community organizations at the national, provincial and local levels (see Appendix 1 for a list of provinces and cities). Global Talent for SMEs 8. The scan includes 149 entries and sought descriptive information about the programs that was available on program and organization websites. Where available, the scan recorded information on: Program name Duration of program Organization name Cost to participate Organization type Language of program Partners Eligibility requirements Funding source Program description Program founded/ended dates Website address Objectives of program/target Contact information group The research team contacted key informants in six areas: 1. 2. 3. 4. 5. 6. Government – federal, provincial and municipal Business associations and industry associations Immigrant employment councils Community organizations Post-secondary institutions Policy analysis organizations and think-tanks The research team conducted 59 interviews with stakeholders. (See Appendix 2 for a list of interviewees.) In the government category, requests for interviews were made to the federal and provincial ministries responsible for small business development/economic development, and immigration. Representatives from the federal government, and each province were interviewed. At the municipal level, departments responsible for small business development, entrepreneurship or economic development were invited to an interview. This comprised representatives from economic development departments, and city agencies delivering programs and services to small businesses. The research team identified community organizations through referrals from provincial or regional umbrella organizations. Representatives from community agencies included executive directors, program directors and managers, and program delivery staff. Similarly, post-secondary institutions were approached initially through umbrella organizations and individual institutions were invited based on findings from those interviews. At post-secondary institutions, interviewees were directors and staff focused on career services and co-op programs. The qualitative, semi-structured interviews were conducted by phone and in-person. Most interviews were individual; in some cases, group interviews consisted of 2-3 participants. (See Appendix 3 for interview guides.) Global Talent for SMEs 9. One of the objectives of the interviews was to find more detailed information about existing programs and policies, their outcomes and why they are successful or unsuccessful. While most interview participants were open to discussing the operational details about programs and policies, generally they did not have information about results or outcomes readily available, or were unable to share them. In most cases, the evaluation of the success of many programs and strategies is therefore limited to the opinions of the interviewees. The research team will continue to seek program evaluation information in the remaining stages of this project. In addition, interview participants were often reluctant to discuss unsuccessful programs. However, participants seemed more open to sharing general advice about approaches, without referring to specific programs or experiences. 5. Findings The Numbers Behind SME an d Immigrant Employment SMALL AND MEDIUM -SI ZED ENTERPRI SES AR E MAJOR EMPLOYERS The vast majority – 98% - of all businesses in Canada are SMEs, which reinforces the need to engage this group on employment strategies. In four of the five cities – Vancouver, Calgary, Montreal and Halifax – this number rises to 99%. The fifth city, Toronto, matches the national rate of 98%. See Table 1 for further details on provincial employment in SMEs. Table 1: Workers Employed by SMEs Percentage (%) of Workers Employed by SMEs Number of Workers Employed by SMEs British Columbia Alberta 92% 1.7 million 89% 1.5 million Ontario 85% 86% (Toronto) 4.8 million 2.1 million (Toronto) Quebec 84% 2.8 million Nova Scotia 92% 363,000 Global Talent for SMEs 10. SMEs are strikingly similar across these cities – in all of the cities, four of the top five sectors for SMEs include: Professional, Scientific and Technical Services Retail Trade or Wholesale Trade Construction Health Care and Social Assistance Sector-specific strategies then, might be transferable between cities, unlike those that target large enterprises, as these vary much more by sector. The top sectors for large businesses include: Finance and Insurance Manufacturing Public Administration Educational Services Management of Companies and Enterprises Administrative and Support, Waste Management and Remediation Services Mining, Quarrying, and Oil and Gas Extraction Perhaps surprisingly, within a city, SMEs and large businesses are concentrated in different sectors, suggesting that a city might need different strategies for different sized businesses. See Tables 2-5 for further details. Table 2: Vancouver – Top 5 Sectors by Number of Businesses (NAICS -2) SMEs Large Businesses Professional, Scientific and Technical Services Health Care Construction Public Administration Retail Trade Educational Services Health Care and Social Assistance Administrative and Support, Waste Management and Remediation Services Wholesale Trade Finance and Insurance Global Talent for SMEs 11. Table 3: Calgary – Top 5 Sectors, by Number of Businesses (NAICS -2) SMEs Large Businesses Professional, Scientific and Technical Services Management of Companies and Enterprises Construction Mining, Quarrying, and Oil and Gas Extraction Retail Trade Manufacturing Health Care and Social Assistance Finance and Insurance Accommodation and Food Services Professional, Scientific and Technical Services Table 4: Toronto - Top 5 Sectors, by Number of Businesses (NAICS -2) SMEs Large Businesses Professional, Scientific and Technical Services Finance and Insurance Retail Trade Manufacturing Construction Administrative and Support, Waste Management and Remediation Services Health Care and Social Assistance Health Care and Social Assistance Wholesale Trade Management of Companies and Enterprises Table 5: Montreal - Top 5 Sectors, by Number of Businesses (NAICS -2) SMEs Large Businesses Retail Trade Health Care and Social Assistance Professional, Scientific and Technical Services Manufacturing Construction Educational Services Wholesale Trade Professional, Scientific and Technical Services Health Care and Social Assistance Public Administration Table 6: Halifax - Top 5 Sectors, by Number of Businesses (NAICS -2) SMEs Large Businesses Construction Public Administration Retail Trade Health Care and Social Assistance Health Care and Social Assistance Manufacturing Professional, Scientific and Technical Services Finance and Insurance Accommodation and Food Services Management of Companies and Enterprises / Educational Services Global Talent for SMEs 12. R E C E N T I M M I G R A N T S M A K E U P A S I G N I FI C A N T P R O P O R TI O N O F T H E WO R K F O R C E Recent immigrants (who have been in Canada for 10 years or fewer) make up a significant part of the workforce in these five cities. In Calgary, nearly 1 in 10 people aged 15-64 are recent immigrants. In Toronto, almost 1 in 5 people of working age are recent immigrants. In all five cities, about 80% of the recent immigrant population is aged 15-64. Montreal’s immigrant population is young relative to that in the other cities – 55% are aged 25-44, compared to about 45% in the other cities. The young age of recent immigrants means that this group has the potential to contribute to the Canadian economy for many decades to come. By investing in their suitable employment now, Canada can maximize their contribution. RECENT IMMIGRANTS ARE HIGHLY EDUCATED AN D SKILLED Recent immigrants are well-educated. In all five cities, about 30% of recent immigrants have a Bachelor’s degree, and 15% have a Master’s or PhD degree. In Halifax, about 3% have a degree in medicine, dentistry, veterinary or optometry – more than double the percentage in the other four cities. Recent immigrants in all five cities have knowledge of one or both official languages. In Vancouver, 86-97% have knowledge of English, or English and French. In Montreal, 95% of recent immigrants have knowledge of English, French, or English and French. Calgary and Toronto received the highest percentage of professionals5 - about 55% of newcomers who arrived from 2004-2008, compared to 45-50% in the other cities. In Halifax, more than half of the top 10 intended occupations of newcomer are managerial occupations. Overall, 33% of newcomers to Halifax identified a managerial occupation, compared to 24% in Vancouver, and about 10% in Calgary, Toronto and Montreal. Overall, the recent immigrant population has the skills, education and experience to contribute to Canada’s economy. Please see Appendix 4 for detailed fact sheets and references. 5 Occupations are categorized using the National Occupation Classification (NOC). Global Talent for SMEs 13. Programs and Policies for SMEs The programs identified for review by this project can be divided into 10 general categories: Table 6: Programs by Type Type of Program Number of Programs or Organizations* (195) Financing 48 Business counselling, advising, consulting (usually one- 39 to-one) Resources, including tools, information & referral, and 33 aggregators (usually self-service) Financial incentives (e.g. wage subsidies, tax incentives) 21 Workshops and seminars (group information and education) 17 Work contact (e.g. mentorship, internship) 16 Shared services (e.g. group benefit programs, facility rentals) 9 Awards and competitions 8 Networking 7 Other 7 *Note: Programs may have multiple components and organizations may have multiple programs. Financing programs were the greatest in number, followed by business counselling programs, and programs to provide resources and information. This is consistent with literature that identifies financing as the most important barrier to entrepreneurship. Unfortunately for those interested in hiring, financing programs do not focus on human resources. Business counselling and resource and information programs, however, do provide advice on human resources topics. For example, business counselling programs may be able to answer questions on human resources topics or connect SMEs to an HR professional for advice on topics that the SME identifies. Resource and information programs might provide tools or articles on human resources topics generally (rather than on the specific situations facing a SME). These top three categories make up 61% of the programs reviewed. Only 19% of the programs examined are financial incentive (wage subsidies and tax incentives) or work contact programs – that is, programs that directly address human resources and hiring. To Global Talent for SMEs 14. illustrate this disparity, the number of financial incentive and work contact programs combined is less than the number of business counselling programs alone. In other words, assisting SMEs with hiring and human resources is not the emphasis of current programming. As a result, fewer models of hiring-focused programs for SMEs exist. Financing and financial incentive programs tend to be funded by the government, and administered by government, community organizations or business associations. Resources and workshop programs tend to be operated by government, community organizations or business associations. Work contact and awards programs tend to be operated by community organizations or business associations, while shared services and networking programs tend to be provided by business associations. Some regional differences emerged. Nova Scotia and Quebec had more financial incentive and work contact programs than the other provinces – Nova Scotia had 8 of these types of programs, while Quebec had 7. Quebec and Prince Edward Island were the only provinces with tax incentives for hiring certain groups of workers. These incentives are program models that can be applied to or adapted for skilled immigrants. Table 7: Programs by Target Audience Target of Program (Business) Number of Programs or Organizations* (198) All SMEs 64 Start-up 41 Owner characteristics (e.g. youth, women, Aboriginal people) 32 Sector 20 Growing businesses 16 Size 11 Geographic 7 Membership 5 Other 2 *Note programs may have multiple targets. Interestingly, more than 30% of programs in the scan target all SMEs, while 37% target start-ups or owner characteristics. Together, these three categories make up nearly 70% of programs in the scan. In contrast, programs that focus on sector or growing businesses – targets that some suggest may be more effective for hiring-focused programs – make up only 18% of programs in the scan. Some regional differences emerged here as well. Alberta and Saskatchewan had more Aboriginal and Métis focused programs than other provinces, while Manitoba and Ontario had more programs targeting businesses by geography. The Atlantic provinces Global Talent for SMEs 15. tended to have more programs focused on hiring post-secondary students and recent graduates, and programs that aim to attract and retain workers. The scan found only three programs that were explicitly focused on encouraging small business to hire immigrants: Global Experience @ Work, Ontario Chamber of Commerce (workshops and seminars, resources) PRIIME (Employment Integration Program for Immigrants and Visible Minorities), Emploi-Québec and the Ministère de l’Immigration et des Communautés culturelles and Investissement-Québec (financial incentive) IPOP (Employment Integration for IEPs in Regulated Professions) EmploiQuébec and the Ministère de l’Immigration et des Communautés culturelles and Investissement-Québec (financial incentive) While this scan identified few existing program models, this is due in part to the criteria used to include programs. Many programs that are engaging SMEs exist that might not fit the criteria for this scan. For example, local immigrant employment councils have programs to engage employers of all sizes. In many cases, these programs are successfully engaging SMEs, though they might not be targeted to SMEs specifically. In the Connector Program in Halifax, for instance, established business professionals help new immigrants by introducing them to three people in their networks. Those three people are each encouraged to provide three more introductions. In this way, immigrants can build and strengthen their professional networks. Interest from the business community in this program is high, and while the program does not target SMEs specifically, the majority of business professionals who participate are from SMEs. Since 2009, about 60 immigrants have secured employment through these connections and referrals. Similarly, mentorship programs for skilled immigrants are proving successful in a number of cities across Canada. These programs match skilled immigrants with established professionals in the same or related occupations. These mentorship programs help mentors develop their leadership and coaching skills, and help mentees build networks and increase their social capital. While mentorship programs have so far shown success with large organizations, to date they have had less participation from SMEs. Nevertheless, the concept of bringing established professionals in SMEs into contact with skilled immigrants might be worth further consideration. In Montreal, practice exchange tables are venues that businesses can use to share information and tips about their promising human resource practices. These tables have participants from SMEs with more than 20 employees, and that are at least 2-3 years old. The significant role that SMEs can play as employers of skilled immigrants is gathering more and more attention. Many immigrant employment councils are conducting research and developing engagement strategies targeting local SMEs. These will provide valuable additional insight into promising local practices and strategies. Global Talent for SMEs 16. Themes and Issues for Consideration The key informant interviews gave valuable insight into many different aspects of this project. Interviewees spoke to the behaviour of SMEs, their needs, and the characteristics of programs that have been or could be successful. The semi-structured format gave interviewees the opportunity to raise a range of issues. I D E N T I F YI N G T H E P R O B L E M Perhaps not surprisingly, the interviews suggest that the “problem” of immigrant employment has different characteristics in different parts of Canada. In some of the large, urban centres that have traditionally attracted immigrants, interviewees identified the need to find the right methods to connect SMEs with skilled immigrants, and to coordinate the vast array of services for immigrant and other job-seekers, and the many programs that solicit employer participation. On the other hand, small and mid-sized communities, especially those with less history of immigration, tended to focus more on the need to build employer awareness about the skills and talents immigrants bring to the Canadian workforce. Similarly, some of these regions are focused more on attracting immigrants and interprovincial migrants. Interview participants suggested different ways of approaching the issue – the problem can be viewed as a deficit or challenge specific to the skilled immigrant, the employer, or the labour market. For example, if the challenge is rooted in the skilled immigrant, a successful program to encourage SME’s to hire skilled immigrants would need to address the perceived deficits in the skilled immigrant – lack of Canadian work experience, international credentials, language skills, knowledge of the Canadian workplace etc. However, if the problem lies with employers - for example, if SMEs lack awareness about the skilled immigrant labour pool, or that SMEs do not see training and mentorship as part of their role as employers, then a successful program would need a strong focus on awareness and education. Or if SMEs lack the networks that would connect them to skilled immigrant candidates, then a successful program would need to facilitate those connections. Significantly, interview participants pointed out that it is very challenging to market programs to SMEs if they have not already identified the need – that is, if SMEs do not yet perceive that they could benefit from assistance to hire skilled immigrants. If rooted in the labour market more generally, this would suggest that programs need to target trends in specific sectors, occupations or economic activities, to try to maximize or minimize the impact of those. This approach recognizes that employers that are subject to quickly changing economic conditions may be unwilling or unable to commit to programs. Further, program delivery agents must therefore anticipate economic and labour market trends. Global Talent for SMEs 17. Some participants suggest that sufficient programs already exist to serve SME needs but that they are unaware of them, and that the challenge is simply marketing these programs effectively. T A P P I N G I N T O A N S M E ’ S M O T I V A TI O N Interview participants generally agreed that SMEs are motivated by immediate need, and financial incentives and disincentives. Specific to hiring, participants agreed that SMEs want to mitigate the risk of hiring decisions, particularly when they are hiring outside of their personal networks. First, participants indicated that SMEs are motivated to take action only when presented with an immediate, pressing need. The threat of a future need is not enough to influence behaviour in the present. In other words, SMEs are likely to participate in a program only if it presents a solution to a pre-existing problem. Second, participants believe that SMEs are motivated by financial factors. Again, immediacy plays a role. As cash flow is often an issue for SMEs, some suggested that financial incentive programs with a direct, up-front payout (such as wage or training subsidies) are more effective than programs that require the SME to wait to see a return (for example, tax credits). Further, participants pointed out that program designers must consider the full cost of participation to an SME. For example, the time required to complete applications and documentation associated with some programs – or hire someone to do so – or the time required to select, train and supervise an intern, were seen as significant barriers to participation. In terms of hiring, participants suggested that SMEs are risk-averse and reluctant to hire outside of their personal networks. Fixed-term internships, co-ops and other work contact programs were therefore effective because they allow SMEs to evaluate an intern or coop student in a low-risk setting with no long-term commitment to employment. Again, with these types of work contact programs, interviewees suggested that SMEs were likely to participate only if they had an existing demand or job opening. Only post-secondary institutions and umbrella organizations indicated that SMEs are motivated to participate in co-op and other work contact programs as a means to gaining early access to emerging talent. In other words, employers in these co-op programs may be planning to hire a student a few years in the future. Global Talent for SMEs 18. C H A L L E N G E S T O C O N S I D E R WH E N D E S I G NI N G A S T R A T E G Y According to interviewees, SMEs lack time, resources, and awareness of the benefits of hiring skilled immigrants. SMEs are also unaware of all the existing programs and resources that could assist them with their business. The lack of time is often cited as the reason for low attendance at in-person workshops and seminars. This may be a factor in the increasing move to online delivery of training, which allows SMEs to access training on-demand. Online resources and training were also identified as promising for provinces and regions with significant rural or ex-urban populations. However, it is important to note that some interviewees, particularly those in smaller provinces and cities, suggested that in-person workshops are well-attended. Similarly, interview participants identified lack of resources as a challenge for SMEs. This includes both financial resources and human resources. In addition, many cited managing cash flow as a major concern for SMEs. This may be important to consider when designing programs that involve SMEs paying (for example, training fees or wages) or receiving (subsidies, tax credits) funds. Program designers may also face a challenge on the labour supply side – a few interview participants identified that clients (job-seekers or students) are reluctant to seek jobs or work placements in SMEs, and prefer to apply to large, well-known businesses. This may be due to the status or job stability associated with large companies. While some indicated that clients simply did not know about the opportunities available in SMEs, others suggested that some clients need to be actively persuaded to consider applying to SMEs. Further, interviewees suggested that skilled immigrants may be reluctant to use the programs designed to connect them with employers, due to stigma associated with going to community or “charity” organizations. U N I Q U E C H A R A C T E R I S TI C S O F S M E S T H A T S E R V E A S O P P O R T U N I TI E S On the other hand, interviewees agreed that SMEs hold a lot of potential. A few emphasized the need to understand how many businesses are small, and how really small most of those businesses are. Some participants suggested that SMEs, and especially smaller businesses, tend to be more nimble. Because they tend not to have formalized structures in place, they can easily and quickly adopt new practices. Further, the owner or senior decision-maker tends to influence most or all areas of the business, so change can move through the organization quickly. Participants agreed that it is easier to gain access to the owner or senior decision maker in an SME than in a large business. Global Talent for SMEs 19. CHARACTERI STI CS OF GOOD PROGRAM DESI GN Interview participants clearly identified the need for programs to be simple and straightforward. Since SMEs lack time, complicated programs, application procedures or marketing materials discourage SMEs from participating. Further, interview participants indicated that programs and services need to be available on-demand. Again, as SMEs lack time and are often acting on immediate needs, programs should provide immediate solutions. Interviewees suggested that programs designed to demonstrate returns quickly – for example training subsidies where the funds are given at the time of registration, or internships – are more effective than programs with deferred returns or less obvious benefits -- such as tax credits or mentorships. Most interview participants agreed that SMEs view “paperwork,” such as applications or documentation required for some programs, as a major barrier to participation. Some programs are trying to mitigate this barrier by simplifying application and documentation procedures – for example, some subsidy programs have simplified their applications to two pages, and may not require any additional documentation. However, these simplified procedures may not completely solve this problem – one program director indicated that SMEs complained that the two-page application form was too onerous. When introducing new programs, some participants suggested starting slowly, and building a few successes before trying to grow the program. This may be especially important in smaller and mid-sized communities, where word-of-mouth is highly influential and moves quickly. I D E N T I F YI N G S M E S F O R P O LI C Y , P R O G R A M S A N D I NI T I A T I VE S SMEs are a large and diverse community. While many of the programs included in the scan do not further segment SMEs, interview participants suggested that it would be more effective to target specific groups in the SME community. Generally, interviewees agreed that targeting SMEs by sector or industry would be effective. Further, some suggested that specific sectors should be targeted – for example, based on their growth, impending labour shortage, focus on innovation, or focus on international markets. Others suggested that the sectors be selected based on the intended occupations of newly arrived immigrants. A few interview participants suggested that targeting by enterprise size (specifically, number of employees) is necessary. The suggestions varied – from more than 10 employees, 20-100, 70 or more, to companies with a few hundred employees. However, it is important to note that some interviewees indicated that they had seen examples of businesses with fewer than 10 employees actively engaged in programs, or in hiring skilled immigrants, suggesting that innovative or new practices may be more easily adopted in these types of very small businesses. Conversely, some interview participants suggested that enterprise size was not a determining factor. Global Talent for SMEs 20. Some interviewees suggested targeting businesses in growth. This could be part of targeting sectors in growth. On an individual level, one participant who works with entrepreneurs suggested that businesses move into growth stage when they secure capital. This suggests that financial institutions and other investors may be an avenue of influence. C O M M U N I C A T I N G A N D M A R K E TI N G P O LI C Y , P R O G R A M S A N D I NI TI A TI VE S As mentioned earlier, some participants identified communicating programs as the primary challenge in reaching SMEs. In fact, some participants suggested that sufficient programs already exist to serve SMEs; however, SMEs generally do not know about them. Interview participants agreed that marketing programs for SMEs should focus on the business case for hiring skilled immigrants, though some participants also suggested that some SMEs may be motivated by the social good that this practice may bring. Some participants suggested that marketing messages should address “pain” – such as current and impending labour shortages. Some went so far as to suggest that marketing should incite some fear or panic about labour shortages, as SMEs tend to respond to immediate needs. On the other hand, other suggested that program design and marketing should focus on “pull” rather than “push” factors – that is, to focus on incentives and benefits rather than on negative motivations. Participants identified three major effective routes to reaching SMEs: business and industry associations, word of mouth (from other employers), and in-person corporate visits. First, interview participants suggested that business associations and industry specific associations are good ways to reach SMEs because they have established relationships with their membership. Further, these associations are established as credible and authoritative in business matters. However, this view was not consistently held – some participants suggested that their local business associations have not been particularly cooperative with past efforts. One participant from a community agency suggested that the local chamber of commerce viewed their organization as competition for the attention of SMEs. Second, interviewees indicated that SMEs like to hear from other employers. In smaller provinces and cities especially, word of mouth is a powerful marketing tool – so much so that in some cases, program delivery agents do limited or no formal marketing. Instead, participants from these provinces and cities indicated that the local employers already know about their office or organization. Further, if one employer benefited from a program, this would motivate other employers to participate as well. Therefore, it is important that employers’ first experiences with a program are positive – as they will tell others about their experience. Global Talent for SMEs 21. Some suggested that SMEs prefer to hear from other businesses in the same industry – as they identify most strongly with others in the same industry, and are also likely to have similar needs. Others suggested that program delivery agents may gain credibility with SMEs by also working with large, well-known businesses. Similarly, some interview participants suggested that using success stories of other employers who benefited from a program is effective. Third, participants strongly agreed on the value of individual, in-person visits or interactions with SMEs. Some participants described visitation programs in which a business officer (or economic development officer, employer relationship manager etc.) visits businesses to tell them about the programs available to them. In these situations, the business officer represents a suite of programs; part of their work is to assess the SME’s needs and determine which of the programs, if any, are appropriate. While many use this method to build relationships with larger businesses as well, participants indicated that it can be easier to develop a relationship with a SME – perhaps because it is relatively easier to reach the owner or a senior decision-maker in SMEs than in large businesses. Some participants suggest that hiring programs benefit from developing relationships with SMEs – because hiring is fundamentally a relationship-based activity, and because SMEs need this relationship to mitigate the perceived risk of hiring outside of their personal network. Examples of Programs that Work Interviewees indentified a number of programs and policies that are working with SMEs. These are programs that have high numbers of SME participation. These programs, therefore, can serve as models for future programs. PROGRAMME D’AIDE À L’INTÉGRATION DES IMMIGRANTS ET D E S M I N O R I T É S VI S I B L E S E N E M P L O I / E M P L O Y M E N T I NTEGRATI ON PROGRAM FOR I MMI GRANTS AND VI SI BLE M I N O R I TI E S (P R I I M E ) This wage subsidy program is administered by Quebec’s provincial employment agency (Emploi-Québec), in collaboration with the Ministère de l’Immigration et des Communautés culturelles., It is partially funded by Investissement-Québec, with revenues generated by Quebec’s Immigrant Investor Program – that is, interest earned on investments made by immigrants arriving in Quebec. The program targets visible minorities and new immigrants with no North American work experience in their occupation. Global Talent for SMEs 22. The program has four components: Wage subsidy – 50% of wage, up to minimum wage, for maximum of 30 weeks Coaching and Mentoring Subsidy – Up to $1,500 for coaching or mentoring of new worker HR Management Tools – Up to $2,100 for creating specific activities or adapting HR management tools Training Subsidy – Up to $3,600 for skills training for the worker (includes language training) The wage subsidy and the coaching and mentoring subsidy are the most used components of the program. Since 2005, nearly 6,000 workers have participated in the program. About 80% are still employed 3 months after the end of the wage subsidy. The program was originally designed for SMEs, and later expanded to include businesses of all sizes. Still, SMEs remain the largest users of the program. Table 8: Businesses that Participated in PRIIME, 2010 -2011 Enterprise Size Percentage of Participating Businesses <5 employees 32% 6-10 14% 11-25 21% 26-49 13% 50-99 10% 100-249 6% 250+ 10% P R O J E T D ’ I N T É G R A T I O N E N E M P L OI D E P E R S O N N E S F O R M É E S À L’ÉTRANGER RÉFÉRÉE S PAR UN ORDRE PROFESSI ONNEL / EMPLOYMENT INTEGRATI ON FOR IEPS IN REGUL ATED P R O F E S S I O N S (I P O P ) This program is similar to PRIIME, and also administered by Emploi-Québec in collaboration with Ministère de l’Immigration et des Communautés culturelles and Investissement-Québec. IPOP focuses on internationally-trained professionals who want to practice in certain regulated professions. Global Talent for SMEs 23. S M A L L B U S I N E S S I N T E R N S HI P P R O G R A M (S B I P ) This national program is funded by Industry Canada, and matches SMEs with postsecondary students. The 12-week internship focuses on developing the SME’s ecommerce capacity. The program pays 75% of the intern’s salary, to a maximum of $10,000. Each year, the 400 internships across Canada are filled within a few months. This program could be replicated with skilled immigrants as the target worker group. It could also focus on other business activities (for example, export activities, marketing to local ethnic markets, financial management or accounting etc.), or with a similar focus on e-commerce. WO R K P L A C E T R AI N I N G F O R I N N O V A T I O N P R O G R A M This training subsidy program is funded by the British Columbia Ministry of Advanced Education and Labour Market Development. It provides a training subsidy of up to $1,500 for workers in SMEs. In its pilot phase (18 months, beginning in November 2009), 4,500 employers used the program to provide training for 16,000 workers. All of the program funds were distributed before the 18-month pilot period was completed. The simple application process is an important factor in this program. The two-page application features checkboxes and requires limited text responses. By signing the application, applicants certify that they meet the eligibility requirements of the program. No additional documents are required. Once approved, the training subsidy is provided to the SME directly; the SME does not have to wait until the training is complete to make a claim for those funds. This addresses the challenge that many SMEs face around cash flow – the Ministry’s consultations with local SMEs indicated that having to wait for reimbursement was a deterrent to participating in these types of programs. This program’s simplified application process and direct, immediate distribution of funds can be applied to other types of programs, such as wage and orientation subsidy programs. THE NL HR MANAGER This online resource is funded and managed by the Newfoundland and Labrador department of Human Resources, Labour and Employment. It provides general information and downloadable toolkits on a suite of human resource topics, including finding, keeping and managing workers, compensation and benefits, and employment standards and legislation. It also has information specific to underemployed groups such as immigrants, aboriginals, young workers and older workers. Global Talent for SMEs 24. In its first year, the site had high usage statistics: about 13,000 hits (in a province with a total of 14,000 employers), 40% repeat users, and an average time on site of more than three minutes. Site users tend to go to the downloadable toolkit on their first visit; on subsequent visits, repeat users tend to start going to the other areas of information. Therefore, it may serve as an effective indirect method to build awareness in SMEs about the skilled immigrant and other non-traditional labour pools, as well as provide resources to assist SMEs in hiring and retaining these workers when they are ready to hire. This resource could be replicated in other provinces or for specific sectors. 6. Promising Practices, Program and Policy Ideas These promising practices, program and policy ideas are based on the findings of the research conducted so far. While some recommendations may be useful on a national scale, some may be applicable to particular cities or regions only. They are intended as a suite of options for local stakeholders to consider, and as a result, questions for further research have been identified. The promising practices and program ideas are divided into two categories: Hiring – Programs for SMEs that have identified a need or open position, and are looking for a candidate to hire Awareness and education – Programs that give SMEs information about the skilled immigrant labour pool These programs and practices must be supported by strong communication and marketing, to ensure that SMEs are aware that they exist and how to access them. Hiring Programs Awareness and Education Activity-focused internships One-stop for recruiting and HR support services Online database of screened candidates Wage and orientation subsidy HR resources online Financial institutions provide information/education to business clients Communication / Marketing Global Talent for SMEs Corporate call (one-on-one) Business and industry associations 25. Hiring Programs WA G E A N D O R I E N T A T I O N S U B S I D Y Modeled on the immigrant-specific wage subsidy programs in Quebec, a national or provincial wage subsidy for skilled immigrants would encourage SMEs that are reluctant to hire outside of their personal networks, and that lack the capacity to provide orientation and training to workers, to take a risk on a new hire. While the details of the wage subsidy still need to be explored, at minimum it should be designed to provide immigrants (who arrived within the past 5 years in Canada and are Canadian citizens or permanent residents) with their first work experience in their field in Canada. Program application and administration procedures should be simplified to reduce this barrier to participation by SMEs. SMEs should only be eligible for the subsidy and orientation funds once, to deter organizations from misusing the subsidy. Further research should explore the ideal rate and duration of the subsidy (the Quebec model pays 50% of wages up to minimum wag for a maximum of 30 weeks, and a coaching/mentoring subsidy of up to $1,500), and explore whether a sector or occupation specific model would be effective. The political feasibility and public opinion on such a policy must also be explored. A C T I VI T Y - F O C U S E D I N T E R N S H I P S This program is modeled on a national internship program that matches SMEs with postsecondary student interns, who work to develop the e-commerce capacity of the SME. The match between SME and student is provided by the program, and the SME receives a clear benefit from the internship. Activity-focused internships for skilled immigrants could similarly be structured to clearly demonstrate the value added by the skilled immigrant intern. This could facilitate the marketing of this initiative. The internship program will enhance the capacity of the SME to grow focusing on a core business area (for example, these interns could enhance an SME’s e-commerce capability, or export activities etc.). Interns will be recent immigrants seeking their first work experience in Canada in their field, and will be mentored and supported by an established professional at the organization that delivers the program. The position will be suitable for a mid-level professional. The employer pays the intern’s wage (below the prevailing wage rate, or subsidized), but does not pay for the established professional oversight. This program could be delivered by a nonprofit organization or post-secondary institution. The organization(s) present the employer with 3-5 screened candidates; the employer selects an intern from this pool. Global Talent for SMEs 26. O N E - S T O P S H O P F O R R E C R U I TI N G A N D HI R I N G S U P P O R T S E R VI C E S This program is designed to meet the needs of SMEs that have identified a need or open position. By screening and recommending qualified candidates, this program will help SMEs to save time and expose them to a pool of qualified candidates outside of their existing networks. The one-stop aspect of this program responds to requests to simplify access to programs and services, as well as to avoid the over-solicitation of employers by community agencies. Networks of community agencies exist in some regions. A SME that has a job opening contacts the service and is assigned an account manager (“consultant” or “recruiter”). The account manager is the main point of contact and will handle the employer’s (the “client’s”) request until filled. The account manager will contact community agencies to find an appropriate candidate drawn from various underemployed groups (newcomers, youth, people with disabilities etc.). The consultant presents the employer with 3-5 screened candidates; the employer selects 2-3 candidates to interview. The consultant provides support to the employer throughout the hiring process, and with other human resources programs and services (such as information and access to wage subsidies, credential assessment, orientation and training programs etc.) To supply the candidates, group of community agencies that serve skilled immigrants (and possibly other underemployed groups) agree to share employment opportunities and employer contacts through this one-stop service. Community agencies are rewarded by funding mechanisms for this collaboration (an indicator of success of their programs is their ability to help other agencies by sharing contacts and candidates). The service could be delivered by an immigrant employment council, business association or other non-profit organization. It could operate as a social enterprise – in this case, the employer pays a fee to use this service, as they would if they had contacted a conventional placement agency. Further research should explore the benefits and challenges of pooling candidates from different demographic groups, whether a sector-specific or occupation-occupation specific approach would be effective, which services they would like to access through this type of program, and whether and how much SMEs are willing to pay for this type of service. O N LI N E D A T A B A S E O F S C R E E N E D C A N D I D A T E S Modelled on the Skills International.ca website in Ontario and similar industry-specific initiatives, this program would provide SMEs with on-demand access, at any time and from any location, to qualified candidates. An employer can use this online database to search for pre-screened candidates. The database is focused on candidates suitable for occupations in a specific industry or sector. The candidates are pre-screened by community agencies, an industry association, or a Global Talent for SMEs 27. professional association. The database could be managed by a sector council, industry association or professional association. Further research should explore which organizations SMEs would trust to manage this program, as well as the functions or other features that SMEs would like this database to have. Awareness Programs HR RESOURCES ONLINE Modelled on the Newfoundland and Labrador website, this program would provide general human resources information, on-demand and from any location, for SMEs. This website will have customizeable tools on a wide range of HR topics (for example, finding and hiring workers, compensation and benefits, employment standards, etc.). This resource targets SMEs who are looking for help with an HR issue. The tools will address general HR needs, and will also include information about good practices for hiring immigrants and other demographic groups (for example, information and advice on understanding international credentials). This resource could be managed by a regional or provincial organization – perhaps a business association, industry association, or other non-profit. Further research should explore the types of information and functions that SMEs would like to get from such a website, as well as which organization(s) they would trust to manage this program. In addition, careful consideration should be given to the ways that the impact of this program can be measured. F I N A N C I A L I N S TI T U T I O N S P R O VI D E I N F O R M A T I O N / E D U C A T I O N TO BUSI NESS CLI ENTS This program aims to use the relationships that financial institutions have with their small business clients, and to provide hiring information to SMEs at the time when they are most likely to be moving into a growth stage. The financial institution will provide information and advice on HR strategies for growing small businesses. This will include information and advice on hiring, integrating and retaining skilled immigrants, and referrals to more specialized resources and programs (e.g. hireimmigrants.ca, internships, settlement agencies, immigrant employment council programs). This will be part of a suite of information and advising services that that financial institutions already offer to their small business clients. ALLIES and immigrant employment councils could support financiers with information and resources. Further research should explore the format in which SMEs prefer to receive information, as well as the potential of other business-to-business services that could act as information providers. Global Talent for SMEs 28. Communication / Marketing CORPORATE CALLS (ONE -ON-ONE) This program is based on a promising practice identified by many organizations working with SMEs. The one-on-one in-person visits allow the organization to establish a relationship with the SME, which is critical to their participation in programs. An “employer consultant” (or “account manager”) visits SMEs. The employer consultant can explain the business rationale for why the employer should be looking to underemployed groups (including skilled immigrants), as well as assess the employer’s needs and recommend programs and services if appropriate. Further research should explore how social media might enhance this type of program, who would be the preferred organization to deliver this program, and how and how often SMEs are willing to take this type of “sales call.” B U S I N E S S A N D I N D U S T R Y A S S O CI A T I O N S Business and industry associations have established relationships and communication channels with their SME members, and SMEs see these associations as credible sources of business information. Organizations that manage programs for SMEs can work with business and industry associations to promote programs. For example, organizations can present at or partner on events organized by associations; contribute/partner on content for association publications; or disseminate information/advertise at events or in publications. Business associations may be appropriate communication channels for programs that are not sector- or occupation- specific. Industry associations may be appropriate for programs that are sector- or occupation- specific, or that target businesses in growth or mature stages. Further research should explore which associations have the greatest reach with SMEs, and the types of information that SMEs look to these associations for. Global Talent for SMEs 29. 7. Conclusion and Next Steps The next step is to interview 10-15 business and industry associations to gather their feedback on these promising practices and program ideas. Similarly, consultations with SMEs will take place in five Canadian cities. These contributions from SMEs will help to refine these practices and ideas, and to ensure that they meet the needs of SMEs and local labour market conditions. In addition, the research team will continue to seek evaluative information (such as program evaluations, results and outcomes) on programs of interest, particularly those that serve as models for the programs listed above. Dedication of resources and funding to promising programs and policies will be a critical next step. It will be incumbent on government and others to support the implementation of the ideas proposed in this report. Following the consultations, ALLIES aims to have selected program ideas ready to implement in local pilot projects. Immigrant employment councils and networks from across Canada have provided input on these ideas, and will continue to be instrumental and refining them for their local contexts. The potential impact of these programs is tremendous, and threefold: Skilled immigrants will benefit from being employed in roles commensurate with their education and experience; SMEs will benefit from the skills, experience, diverse ways of thinking and doing that skilled immigrants bring to their organization; and Canada will benefit from the fuller integration of skilled immigrants into Canadian society. Global Talent for SMEs 30. Appendix 1 – Provinces and Cities for Program and Policy Scan The program and policy scan focused on these programs and policies funded or delivered in these jurisdictions: National 1. Canada Provinces 1. 2. 3. 4. 5. British Columbia Alberta Saskatchewan Manitoba Ontario 6. Quebec 7. New Brunswick 8. Nova Scotia 9. Newfoundland & Labrador 10. Prince Edward Island Cities 1. Vancouver (BC) 2. Victoria (BC) 3. Calgary (Alberta) 4. Edmonton (Alberta) 5. Regina (Saskatchewan) 6. Saskatoon (Saskatchewan) 7. Winnipeg (Manitoba) 8. London (Ontario) 9. Niagara Region (Ontario) 10. North Bay (Ontario) 11. Ottawa (Ontario) Global Talent for SMEs 12. Toronto (Ontario) 13. Waterloo Region (Ontario) 14. Montreal (Quebec) 15. Quebec City (Quebec) 16. Fredericton (New Brunswick) 17. Moncton (New Brunswick) 18. Halifax (Nova Scotia) 19. St. John’s (Newfoundland & Labrador) 20. Charlottetown (Prince Edward Island) Appendix 2 – Key Informant Interviews The following key informants were interviewed for this project by phone or in person. In some cases, two or more people participated in the interview – these are indicated by “+”. Government – Federal Jean Seguin + Director NHQ - Integration Citizenship and Immigration Canada Vincent Yang Regional Business Officer Canada Business Ontario Industry Canada Government – Provincial British Columbia Jean-Sebastien Garon Manager, Bridging Programs Immigrant Integration & Multiculturalism Branch Ministry of Jobs, Tourism and Innovation Jennifer Gorman Director, Strategic Initiatives Small Business Branch Ministry of Jobs, Tourism and Innovation Deborah Rhymer Director - Labour Market Agreement Labour Market Programs Branch Ministry of Jobs, Tourism and Innovation Alberta Pat Firminger Senior Manager, Calgary Region Alberta Employment & Immigration Global Talent for SMEs Saskatchewan Bryan Dilling + Director, Competitiveness and Strategy Enterprise Saskatchewan Elaine Unrau Manager Canada Saskatchewan Business Service Centre Manitoba Lei Wang + Program Coordinator Immigration Division Manitoba Labour and Immigration Ontario Suzanne Gordon Manager Labour Market Integration Unit Ministry of Citizenship and Immigration Allison Rickaby Director SME Policy and Outreach Branch Ministry of Economic Development and Trade Quebec Martin Savard Policy Analyst Direction de la mobilité professionnelle et des services aux entreprises Ministère de l'Immigration et des Communautés culturelles New Brunswick Ashraf Ghanem Director Settlement and Multiculturalism Population Growth Secretariat Global Talent for SMEs Newfoundland & Labrador Nellie Burke Executive Director Office of Immigration and Multiculturalism Department of Human Resources, Labour and Employment Lorelei Roberts-Loder Manager, Employer Services Human Resources, Labour and Employment Prince Edward Island Grant Sweet Senior Policy Analyst Innovation PEI Jane Mallard Director Population Secretariat Department of Innovation and Advanced Learning (PEI) Government – Municipal Calgary (Alberta) Elsbeth Mehrer Director, Research, Workforce & Strategy Calgary Economic Development Edmonton (Alberta) John Reilly Senior Diversity and Inclusion Consultant City of Edmonton Omar Yaqub Economic Development Officer Edmonton Economic Development Corporation London (Ontario) Phil Hunt Director, Workforce Development London Economic Development Global Talent for SMEs Toronto (Ontario) Katherine Roos Small Business Manager Economic Development and Culture City of Toronto George Spezza Manager, Business Retention and Expansion City of Toronto Karen Wilson Program Support Manager Social Services Division Community Services Department City of Toronto Montreal (Quebec) Veronique Gerland Commissaire - Développement économique Sciences de la vie Direction du développement économique et urbain Fredericton (New Brunswick) Lisa MacInnis Labour Force Development Officer Enterprise Fredericton Business Associations Anne Argyris Director, SME Policy The Canadian Chamber of Commerce Julie Ball Executive Director Talent Pool Lorraine Chambers Outreach and Marketing Coordinator Canadian Supply Chain Sector Council Allyson Hewitt Director, Social Entrepreneurship MaRS Discovery District Global Talent for SMEs Immigrant Employment Councils Jennifer Hollis Project Manager London-Middlesex Immigrant Employment Council Anne-Marie Marcotte Agente de développement, Alliés Montréal Conférence régionale des élus de Montréal Peter McFadden Waterloo Region Immigrant Employment Network Elizabeth McIsaac Executive Director Toronto Region Immigrant Employment Council Fred Morley Executive Vice President & Chief Economist Greater Halifax Partnership Doug Piquette Executive Director Edmonton Region Immigrant Employment Council Bruce Randall Executive Director Calgary Region Immigrant Employment Council Community Nafeesa Afridi Employment Consultant Skills for Change Maureen Burbank + Assistant Program Manager London Employment Help Centre Eileen Kelly-Freake Director of Employment Programs & Career Services AXIS Career Services Association for New Canadians Global Talent for SMEs George Hanna Business Counselor, Business Development Services Jan Kutcher + Manager, Employment Services Immigrant Settlement & Integration Services (ISIS) Jennifer Jeffrey Coordinator of Employment Services Association for Newcomers to Canada Karin Morin Project Manager Réseau de développement économique et d'employabilité de l'Ontario (RDEE) Jolanta Nozka Manager, Sector Capacity Development Juanita Smith Organizational Standards Initiative Coordinator OCASI (Ontario Council of Agencies Serving Immigrants) Irene Sihvonen + CASIP co-chair Sr. Director, Services and Organizational Development ACCES Employment Rick Tachuk CTIN Project Manager Canadian Technology Immigration Network Tim Welsh Program Director AMSSA (Affiliation of Multicultural Societies and Service Agencies of BC) Sandra Wright Executive Director 1000 Islands Region Workforce Development Board Post-Secondary Institutions and Groups Paul Davidson President & CEO Association of Universities and Colleges of Canada Global Talent for SMEs Jennifer Hamilton Executive Director Canadian Association of College and University Student Services Ross Johnston Director, Employer Relations Co-operative Education & Career Services University of Waterloo Muriel Klemetski Director - Work Integrated Learning Career Services, Co-operative Education and Volunteer Services Simon Fraser University Laurel Madro + Team Leader, Work Experience for Immigrants Program (WEIP) Bow Valley College Peter Rans Director, Co-operative Education Memorial University of Newfoundland Paul D. Smith Executive Director Canadian Association of Career Educators and Employers (CACEE) Business to Business Services Glenn Nishimura Principal Nishimura Consulting Policy & Think Tanks Pascal Gauthier Senior Economist TD Bank Group Roger Gibbins President and CEO Canada West Foundation Karen Lior Executive Director Toronto Workforce Innovation Group Global Talent for SMEs Appendix 3 – Interview Guide Format: Semi-structured interview, by phone or in person Length: 30-60 minutes 1. Considering the range of programs and policies for businesses, what do you find is effective with SMEs? 2. Can you tell me about a successful or promising program? Probe on results/outcomes – can you can share? 3. Who are the businesses that participate in your programs? Probe on size, stage of business, industry etc. Probe on how to identify businesses to target 4. How should we target SMEs? Probe on how to target for programs focusing on recruitment, hiring 5. What types of are the SMEs you work with looking for? What do SMEs get excited about? Probe on human resources and hiring Probe on what SMEs are looking for from your organization, or from other sources 6. In your experience, what’s the best way to reach your SME membership? Probe on methods – e.g. channel, format, frequency Probe on content – e.g. positioning of message 7. What challenges to SME programs face? What should we avoid in our strategy? 8. Who else do you recommend that we talk to? 9. If there is one key idea that I should take away from this interview, what would that be? 10. [Throughout interview] Probe on specific programs or policies of interest A Maytree Idea FAST FACTS Global Talent for from Five Cities SMEs Small and medium-sized enterprises (SMEs) are vital to our national and local economies, both in terms of their economic contribution and the number of people they employ. Ensuring that SMEs can effectively hire and retain skilled immigrants is essential to Canada’s economic success. This fact sheet is a part of Global Talent for Small and Medium Enterprises: Finding Solutions. This project will develop and test a strategy for engaging SMES in sourcing immigrant talent in cities across Canada. To start, ALLIES examined five Canadian cities: Vancouver, Calgary, Toronto, Montréal and Halifax. Here is what we found: • The vast majority of businesses in Canada are SMEs - 98% of all businesses. • Most people in British Columbia and Nova Scotia work for SMEs (92%). In Alberta, Ontario, and Quebec, SMEs employ 84-89% of workers. • SMEs are strikingly similar across the country. In Vancouver, Calgary, Toronto, Montréal and Halifax, four of the five top sectors for SMEs include: • Professional, Scientific and Technical Services • Retail Trade or Wholesale Trade • Construction • Health Care and Social Assistance • Large businesses are less similar across cities. Top sectors for large businesses include: • Finance and Insurance • Manufacturing • Public Administration • Educational Services • Management of Companies and Enterprises • Administrative and Support, Waste Management and Remediation Services • Mining, Quarrying, and Oil and Gas Extraction A partnership of: T HE J.W. M C C ONNELL F AMILY F OUNDATION LA • Within a city, SMEs and large businesses are concentrated in different sectors. • Recent immigrants, in Canada for 10 years or fewer, are well-educated. In Vancouver, Calgary, Toronto, Montréal and Halifax about 30% of recent immigrants have a Bachelor’s degree. About 15% have a Master’s or PhD degree. • Calgary and Toronto receive the highest percentage of professionals. About 55% of newcomers who arrived between 2004 and 2008 in these two cities are in this category, compared to 45-50% in the other cities. • Halifax receives the highest proportion of managers. Overall, 33% of newcomers to Halifax identified a managerial occupation, compared to 24% in Vancouver, and about 10% in Calgary, Toronto and Montréal. • Recent immigrants are a significant part of the workforce. In Calgary, almost one in ten people of working age have been in Canada for 10 years or fewer. In Toronto, it’s almost one in five. • The large majority of recent immigrants are of working age. In Vancouver, Calgary, Toronto, Montréal and Halifax about 80% are aged 15-64. In comparison, only 60-70% of non-immigrants in those cities are of working age. • Montréal’s recent immigrant population is young. In Montréal, 55% are aged 25-44, compared to about 45% in the other cities. For sources and more detailed information about each city, please visit: www.alliescanada.ca/sme. Funded in part by: FON DATION DE LA FAMILLE J.W. M C C ONNELL ALLIES | (416) 944-2627 | allies@maytree.com | www.alliescanada.ca © 2011 - ALLIES A Maytree Idea CALGARY Global Talent for Census Metropolitan Area SMEs Why are SMEs important? Alberta’s Top 5 Industries by Number of Employees (2008)6 Small and medium-sized enterprises (SMEs) are the backbone of Canada’s economy. In Canada, SMEs: • Employ 64% of private sector workers– that’s 6.7 million jobs.1 • Account for 45% of the national GDP.2 • Outperformed large businesses during the recent economic downturn (2009).3 • Can adapt to changing conditions more quickly than large businesses. What recruitment and hiring challenges do SMEs face? SMEs:4 • Are concerned about the shortage of qualified labour. • Often pass up business opportunities because they are understaffed. • May lack human resources expertise and capacity. • Tend to rely on traditional and passive methods to recruit new workers. Micro & Small (0-99 Employees) Medium (100-500 Employees) SME (0-500 Employees) Large (>500 Employees) Trade 223,400 employees 53,500 employees 276,900 employees 9,700 employees Health Care and Social Assistance 102,100 34,700 136,800 32,500 Manufacturing 86,300 37,900 124,200 13,700 Forestry, Fishing, Mining, Oil and Gas 69,200 31,000 100,200 32,700 Educational Services 84,800 14,800 99,600 22,200 Who are the SMEs in Calgary? The majority of businesses are SMEs:7 • Micro (1-4 employees): 60.4% (29,251 businesses) • Small (5-99 employees): 37.2% (17,994) • Medium (100-499 employees): 2.2% (1,056) • More than 47,000 businesses are micro or small. Top 5 Sectors in Calgary (based on number of businesses)8 Who employs workers in Alberta? Micro & Small (1-99 employees) Medium (100-499 employees) SME (0-500 Employees) Large (500+ employees) Professional, Scientific and Technical 10,577 businesses 82 businesses 10,659 businesses 11 businesses Construction 5,939 83 6,022 8 Retail Trade 4,214 163 4,377 1 Health Care and Social Assistance 3,070 70 3,140 7 Accommodation and Food Services 2,563 51 2,614 3 Number of Employees by Size of Business - Alberta, 2008 Large (>500 employees) 189,000, 11% Very Small (<20 employees) 580,700, 36% Medium (100-500 employees) 323,600, 19% Small (20-99 employees) 574,000, 34% In Alberta, SMEs employ almost 1.5 million people.5 A partnership of: T HE J.W. M C C ONNELL F AMILY F OUNDATION LA ... Funded in part by: FON DATION DE LA FAMILLE J.W. M C C ONNELL ALLIES | (416) 944-2627 | allies@maytree.com | www.alliescanada.ca © 2011 - ALLIES Global Talent for SMEs Calgary A Maytree Idea Why do immigrants matter to SMEs in Calgary? In 2009, Calgary became home to more than 13,700 new immigrants. Immigrants make up almost 24% (252,770 people) of Calgary’s population. Immigrants who have been in Canada 10 years or less make up 9% (74,615 people) of Calgary’s workforce.9 Immigrants in Calgary who have been in Canada for 10 years or fewer: • Are highly educated10 - of immigrants aged 25-64: • 14.8% (8,980) have a college diploma or trade certificate • 33.4% (20,190) have a Bachelor’s degree or higher certificate • 15% (9,070) have a Master’s or PhD • 1.3% (800) have a degree in medicine, dentistry, veterinary or optometry • Speak an official language:11 • 87.6% (82,730) have knowledge of English • 4.5% (4,255) have knowledge of English and French • Are of working age:12 • 79% (74,615) are aged 15-64 Top 10 Intended Occupations of Immigrants in Calgary (2004-08)13 Occupation Title National Occupational Classification (NOC) Level Number of Immigrants Civil, Mechanical, Electrical and Electronics, and Chemical Engineers Professional (A) 1,829 (Civil 370, Mechanical 589, Electrical 548, Chemical 322) Babysitters, Nannies and Parent’s Helpers Intermediate and Clerical (C) 1,063 Computer Programmers Professional (A) 465 Financial Auditors and Accountants Professional (A) 422 Post-Secondary Teaching and Research Assistants Professional (A) 383 Petroleum Engineers Professional (A) 284 Sales, Marketing and Advertising Managers Managerial (O) 249 Geologists, Geochemists and Geophysicists Professional (A) 235 University Professors Professional (A) 197 Computer Programmers and Interactive Media Developers Professional (A) 188 The most popular professions in the other NOC levels are: Occupation Title National Occupational Classification (NOC) Level Number of Immigrants Electrical and Electronics Engineering Technologists and Technicians Skilled and Technical (B) 143 Construction Trades Helpers and Labourers Elemental and Labourers (D) 23 Age of Immigrants in Canada for 10 Years or Fewer - Calgary Most immigrants (54.7% or 7,706 people) arriving in Calgary in recent years are professionals. Engineers and other natural and applied science professionals are highly represented in Calgary’s recent immigrant labour pool. SMEs are a vital part of the Canadian economy. Like other businesses, they are facing labour and skill shortages. In order to remain viable and competitive, SMEs must make use of the skills and experience of the immigrant talent pool. This fact sheet is part of Global Talent for Small and Medium Enterprises: Finding Solutions. This project will develop and test a strategy for engaging SMEs in sourcing immigrant talent in cities across Canada. ... A partnership of: T HE J.W. M C C ONNELL F AMILY F OUNDATION LA Funded in part by: FON DATION DE LA FAMILLE J.W. M C C ONNELL ALLIES | (416) 944-2627 | allies@maytree.com | www.alliescanada.ca © 2011 - ALLIES Global Talent for SMEs Calgary A Maytree Idea Sources & Notes 1. 2. 3. 4. 5. 6. 7. 8. 9. Industry Canada. (2010). Key Small Business Statistics – July 2010. Retrieved from http://www.ic.gc.ca/eic/site/sbrprppe.nsf/eng/rd02496.html Canadian Federation of Independent Business. (2010). Laying the Foundation for Growth. Retrieved from http://www. cfib-fcei.ca/cfib-documents/5458.pdf CIBC. (2009). Small Business Report: Bruised but not Battered. Retrieved from http://www.cibc.com/ca/pdf/sb20091005-en.pdf. Canadian Federation of Independent Business. (2006). Immigration and Small Business: Ideas to Better Respond to Canada’s Skills and Labour Shortage. Retrieved from http://www.cfib-fcei.ca/ cfib-documents/rr3026.pdf Statistics Canada. Labour Force Historical review cd-rom, 2008 Employees by establishment size, industry, age groups, sex, Canada, province, annual average [cd1t26an.ivt] Ottawa: Statistics Canada; Communications Canada. Depository Services Program, March 2, 2009. (STC cat. 71F0004XCB) Statistics Canada. Labour force historical review cd-rom, 2008 Employees by establishment size, industry, age groups, sex, Canada, province, annual average [cd1t26an.ivt]. Ottawa: Statistics Canada; Communications Canada. Depository Services Program, March 2, 2009. (STC cat. 71F0004XCB) Statistics Canada. Canadian Business Patterns, June 2009 Establishment Counts by CA/CMA, Sectors & Employment Size Ranges. July 28, 2009. Statistics Canada. Canadian Business Patterns, June 2009 Establishment Counts by CA/CMA, Sectors & Employment Size Ranges. July 28, 2009. Population aged 15-64, immigrant period of arrival 1996-2001 and 2001-2006. Statistics Canada. (2007). 2006 Census of Canada topic-based tabulations, A partnership of: 10. 11. T HE J.W. M C C ONNELL F AMILY F OUNDATION LA immigration and citizenship tables: Place of Birth (33), Period of Immigration (9), Sex (3) and Age Groups (10) for the Immigrant Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97557-XCB2006019). Retrieved from http://www12.statcan.ca/censusrecensement/2006/dp-pd/tbt/Rp-eng.cf m?LANG=E&APATH=3&DETAIL=0&DI M=0&FL=A&FREE=0&GC=0&GID=0& GK=0&GRP=1&PID=89449&PRID=0& PTYPE=88971,97154&S=0&SHOWALL= 0&SUB=0&Temporal=2006&THEME=7 2&VID=0&VNAMEE=&VNAMEF= Age 25-64, immigrant period of arrival 1996-2001 and 2001-2006. Statistics Canada. (2007). 2006 Census of Canada special interest profiles: Immigrant Status and Place of Birth (38), Immigrant Status and Period of Immigration (8A), Age Groups (8), Sex (3) and Selected Demographic, Cultural, Labour Force, Educational and Income Characteristics (277), for the Total Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97-564-XCB2006008). Retrieved from http://www12.statcan.gc.ca/censusrecensement/2006/dp-pd/prof/sip/Lpeng.cfm?LANG=E&APATH=3&DETAIL=0 &DIM=0&FL=A&FREE=0&GC=0&GID=0 &GK=0&GRP=1&PID=0&PRID=0&PTYP E=97154&S=0&SHOWALL=0&SUB=0&T emporal=2006&THEME=72&VID=0&VN AMEE=&VNAMEF= Knowledge of official languages, immigrant period of arrival 1996-2001 and 20012006. Statistics Canada. (2007). 2006 Census of Canada topic-based tabulations: Immigrant Status and Period of 12. 13. Immigration (9), Knowledge of Official Languages (5), Detailed Mother Tongue (103), Age Groups (10) and Sex (3) for the Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97-557-XCB2006021). Retrieved from http://www12.statcan.ca/censusrecensement/2006/dp-pd/tbt/Lp-eng.cf m?LANG=E&APATH=3&DETAIL=0&DI M=0&FL=A&FREE=0&GC=0&GID=0& GK=0&GRP=1&PID=0&PRID=0&PTYP E=88971,97154&S=0&SHOWALL=0&SU B=0&Temporal=2006&THEME=72&VI D=0&VNAMEE=&VNAMEF= Age 15-64, immigrant period of arrival 1996-2001 and 2001-2006. Statistics Canada. (2007). 2006 Census of Canada topic-based tabulations, immigration and citizenship tables: Place of Birth (33), Period of Immigration (9), Sex (3) and Age Groups (10) for the Immigrant Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97557-XCB2006019). Retrieved from http://www12.statcan.gc.ca/censusrecensement/2006/dp-pd/tbt/Lp-eng.cf m?LANG=E&APATH=3&DETAIL=0&DI M=0&FL=A&FREE=0&GC=0&GID=0& GK=0&GRP=1&PID=0&PRID=0&PTYP E=88971,97154&S=0&SHOWALL=0&SU B=0&Temporal=2006&THEME=72&VI D=0&VNAMEE=&VNAMEF= Citizenship and Immigration Canada (Landed Immigrant Data 2004-2008). Funded in part by: FON DATION DE LA FAMILLE J.W. M C C ONNELL ALLIES | (416) 944-2627 | allies@maytree.com | www.alliescanada.ca © 2011 - ALLIES A Maytree Idea HALIFAX Global Talent for Census Metropolitan Area SMEs Why are SMEs important? Nova Scotia’s Top 5 Industries by Number of Employees6 Small and medium-sized enterprises (SMEs) are the backbone of Canada’s economy. In Canada, SMEs: • Employ 64% of private sector workers in Canada – that’s 6.7 million jobs.1 • Account for 45% of Canada’s GDP.2 • Outperformed large businesses during the recent economic downturn (2009).3 • Can adapt to changing conditions more quickly than large businesses. What recruitment and hiring challenges do SMEs face? SMEs:4 • Are concerned about the shortage of qualified labour. • Often pass up business opportunities because they are understaffed. • May lack human resources expertise and capacity. • Tend to rely on traditional and passive methods to recruit new workers. Micro & Small (0-99 Employees) Medium (100-500 Employees) SME (0-500 Employees) Large (>500 Employees) Trade 56,000 employees 15,400 employees 71,400 employees 1,400 employees Health Care and Social Assistance 31,500 12,400 43,900 11,100 Manufacturing 18,400 13,500 31,900 4,600 Educational Services 24,200 6,000 30,200 3,300 Public Administration 19,300 8,200 27,500 2,700 Who are the SMEs in Halifax? The majority of businesses are SMEs:7 • Micro (1-4 employees): 49.8% (5,896 businesses) • Small (5-99 employees): 47.1% (5,578) • Medium (100-499 employees): 2.6% (308) • More than 11,000 businesses are micro or small. Top 5 Sectors in Halifax (based on number of businesses)8 Who employs workers in Nova Scotia? Micro & Small (1-99 employees) Medium (100-499 employees) SMEs (1-499 employees) Large (500+ employees) Construction 1,485 businesses 15 businesses 1,500 businesses 1 business Retail Trade 1,378 49 1,427 1 Health Care and Social Assistance 1,160 32 1,192 6 Professional, Scientific and Technical 1,155 22 1,177 0 Accommodation and Food Services 782 23 805 0 Number of Employees by Size of Business - Nova Scotia, 2008 Large (>500 employees) 33,200, 8% Very Small (<20 employees) 150,900, 39% Medium (100-500 employees) 80,600, 20% Small (20-99 employees) 131,400, 33% In Nova Scotia, SMEs employ almost 363,000 people. 5 A partnership of: T HE J.W. M C C ONNELL F AMILY F OUNDATION LA Funded in part by: FON DATION DE LA FAMILLE J.W. M C C ONNELL ALLIES | (416) 944-2627 | allies@maytree.com | www.alliescanada.ca © 2011 - ALLIES Global Talent for SMEs Halifax A Maytree Idea Why do immigrants matter to SMEs in Halifax? Top Intended Occupations of Immigrants (2004-08)13 In 2009, Halifax became home to almost 1,800 new immigrants. Immigrants make up almost 7.4% (27,410 people) of Halifax’s population. Immigrants who have been in Canada 10 years or less make up 2.4% (6,570) of Halifax’s workforce.9 Immigrants in Halifax who have been in Canada for 10 years or less: • Are highly educated10 - of immigrants aged 25-64: • 18.2% (925) have a college diploma or trade certificate • 30.4% (1,550) have a Bachelor’s degree or higher certificate • 24% (160) have a Master’s or PhD • 3.1% (1,270) have a degree in medicine, dentistry, veterinary or optometry • Speak an official language:11 • 85.4% (7,140) have knowledge of English • 11.1% (925) have knowledge of English and French • Are of working age:12 • 78.6% (6,570) are aged 15-64 Occupation Title National Occupational Classification (NOC) Level Number of Immigrants Sales, Marketing and Advertising Managers Managerial (O) 147 Post-Secondary Teaching and Research Assistants Professional (A) 115 Banking, Credit and Other Investment Managers Managerial (O) 68 Specialist Physicians Professional (A) 64 Retail Trade Managers Managerial (O) 61 University Professors Professional (A) 55 Electrical and Electronics Engineers Professional (A) 48 Managers in Health Care Managerial (O) 45 Construction Managers Managerial (O) 45 Manufacturing Managers Managerial (O) 42 Information Systems Analysts and Consultants Professional (A) 42 The most popular professions in the other NOC levels are: Occupation Title National Occupational Classification (NOC) Level Number of Immigrants User Support Technicians (Computer and Information Systems) Skilled and Technical (B) 31 Babysitters, Nannies Parent’s Helpers Intermediate and Clerical (C) 17 N/A Elemental and Labourers (D) N/A Age of Immigrants inYears Canada Ages for Immigrants in Canada 10 or Less for 10 Years or Fewer - Halifax 2500 2000 1500 Series1 and 1000 500 0 Age 15-24 Age 25-34 Age 35-44 Age 45-54 Age 55-64 Most immigrants (45.8% or 1,144 people) arriving in Halifax in recent years are professionals. Managers are also highly represented (32.6% or 814 people). The recent immigrant labour pool shows wide diversity in occupations and sector. SMEs are a vital part of the Canadian economy. Like other businesses, they are facing labour and skill shortages. In order to remain viable and competitive, SMEs must make use of the skills and experience of the immigrant talent pool. This fact sheet is part of Global Talent for Small and Medium Enterprises: Finding Solutions. This project will develop and test a strategy for engaging SMEs in sourcing immigrant talent in cities across Canada. ... A partnership of: T HE J.W. M C C ONNELL F AMILY F OUNDATION LA Funded in part by: FON DATION DE LA FAMILLE J.W. M C C ONNELL ALLIES | (416) 944-2627 | allies@maytree.com | www.alliescanada.ca © 2011 - ALLIES Global Talent for SMEs Halifax A Maytree Idea Sources & Notes 1. 2. 3. 4. 5. 6. 7. 8. 9. Industry Canada. (2010). Key Small Business Statistics – July 2010. Retrieved from http://www.ic.gc.ca/eic/site/sbrprppe.nsf/eng/rd02496.html Canadian Federation of Independent Business. (2010). Laying the Foundation for Growth. Retrieved from http://www. cfib-fcei.ca/cfib-documents/5458.pdf CIBC. (2009). Small Business Report: Bruised but not Battered. Retrieved from http://www.cibc.com/ca/pdf/sb20091005-en.pdf. Canadian Federation of Independent Business. (2006). Immigration and Small Business: Ideas to Better Respond to Canada’s Skills and Labour Shortage. Retrieved from http://www.cfib-fcei.ca/ cfib-documents/rr3026.pdf Statistics Canada. Labour Force Historical review cd-rom, 2008 Employees by establishment size, industry, age groups, sex, Canada, province, annual average [cd1t26an.ivt] Ottawa: Statistics Canada; Communications Canada. Depository Services Program, March 2, 2009. (STC cat. 71F0004XCB) Statistics Canada. Labour force historical review cd-rom, 2008 Employees by establishment size, industry, age groups, sex, Canada, province, annual average [cd1t26an.ivt]. Ottawa: Statistics Canada; Communications Canada. Depository Services Program, March 2, 2009. (STC cat. 71F0004XCB) Statistics Canada. Canadian Business Patterns, June 2009 Establishment Counts by CA/CMA, Sectors & Employment Size Ranges. July 28, 2009. Statistics Canada. Canadian Business Patterns, June 2009 Establishment Counts by CA/CMA, Sectors & Employment Size Ranges. July 28, 2009. Population aged 15-64, immigrant period of arrival 1996-2001 and 2001-2006. Statistics Canada. (2007). 2006 Census of Canada topic-based tabulations, A partnership of: 10. 11. T HE J.W. M C C ONNELL F AMILY F OUNDATION LA immigration and citizenship tables: Place of Birth (33), Period of Immigration (9), Sex (3) and Age Groups (10) for the Immigrant Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97557-XCB2006019). Retrieved from http://www12.statcan.ca/censusrecensement/2006/dp-pd/tbt/Rp-eng.cf m?LANG=E&APATH=3&DETAIL=0&DI M=0&FL=A&FREE=0&GC=0&GID=0& GK=0&GRP=1&PID=89449&PRID=0& PTYPE=88971,97154&S=0&SHOWALL= 0&SUB=0&Temporal=2006&THEME=7 2&VID=0&VNAMEE=&VNAMEF= Age 25-64, immigrant period of arrival 1996-2001 and 2001-2006. Statistics Canada. (2007). 2006 Census of Canada special interest profiles: Immigrant Status and Place of Birth (38), Immigrant Status and Period of Immigration (8A), Age Groups (8), Sex (3) and Selected Demographic, Cultural, Labour Force, Educational and Income Characteristics (277), for the Total Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97-564-XCB2006008). Retrieved from http://www12.statcan.gc.ca/censusrecensement/2006/dp-pd/prof/sip/Lpeng.cfm?LANG=E&APATH=3&DETAIL=0 &DIM=0&FL=A&FREE=0&GC=0&GID=0 &GK=0&GRP=1&PID=0&PRID=0&PTYP E=97154&S=0&SHOWALL=0&SUB=0&T emporal=2006&THEME=72&VID=0&VN AMEE=&VNAMEF= Knowledge of official languages, immigrant period of arrival 1996-2001 and 20012006. Statistics Canada. (2007). 2006 Census of Canada topic-based tabulations: Immigrant Status and Period of 12. 13. Immigration (9), Knowledge of Official Languages (5), Detailed Mother Tongue (103), Age Groups (10) and Sex (3) for the Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97-557-XCB2006021). Retrieved from http://www12.statcan.ca/censusrecensement/2006/dp-pd/tbt/Lp-eng.cf m?LANG=E&APATH=3&DETAIL=0&DI M=0&FL=A&FREE=0&GC=0&GID=0& GK=0&GRP=1&PID=0&PRID=0&PTYP E=88971,97154&S=0&SHOWALL=0&SU B=0&Temporal=2006&THEME=72&VI D=0&VNAMEE=&VNAMEF= Age 15-64, immigrant period of arrival 1996-2001 and 2001-2006. Statistics Canada. (2007). 2006 Census of Canada topic-based tabulations, immigration and citizenship tables: Place of Birth (33), Period of Immigration (9), Sex (3) and Age Groups (10) for the Immigrant Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97557-XCB2006019). Retrieved from http://www12.statcan.gc.ca/censusrecensement/2006/dp-pd/tbt/Lp-eng.cf m?LANG=E&APATH=3&DETAIL=0&DI M=0&FL=A&FREE=0&GC=0&GID=0& GK=0&GRP=1&PID=0&PRID=0&PTYP E=88971,97154&S=0&SHOWALL=0&SU B=0&Temporal=2006&THEME=72&VI D=0&VNAMEE=&VNAMEF= Citizenship and Immigration Canada (Landed Immigrant Data 2004-2008). Funded in part by: FON DATION DE LA FAMILLE J.W. M C C ONNELL ALLIES | (416) 944-2627 | allies@maytree.com | www.alliescanada.ca © 2011 - ALLIES A Maytree Idea MONTRÉAL Global Talent for Census Metropolitan Area SMEs Why are SMEs important? Quebec’s Top 5 Industries by Number of Employees (2008)6 Small and medium-sized enterprises (SMEs) are the backbone of Canada’s economy. In Canada, SMEs: • Employ 64% of private sector workers in Canada – that’s 6.7 million jobs.1 • Account for 45% of Canada’s GDP.2 • Outperformed large businesses during the recent economic downturn (2009).3 • Can adapt to changing conditions more quickly than large businesses. What recruitment and hiring challenges do SMEs face? SMEs:4 • Are concerned about the shortage of qualified labour. • Often pass up business opportunities because they are understaffed. • May lack human resources expertise and capacity. • Tend to rely on traditional and passive methods to recruit new workers. Micro & Small (0-99 Employees) Medium (100-500 Employees) SME (0-500 Employees) Large (>500 Employees) Trade 449,200 employees 94,300 employees 543,500 employees 18,700 employees Manufacturing 257,100 174,800 431,900 88,900 Health Care and Social Assistance 200,500 780,000 278,500 131,200 Public Administration 98,700 56,400 155,100 74,000 Educational Services 134,500 50,300 184,800 63,600 Who are the SMEs in Montréal? The majority of businesses are SMEs:7 • Micro (1-4 employees): 50.6% (55,565 businesses) • Small (5-99 employees): 47% (51,609) • Medium (100-499 employees): 2.1% (2,317) • More than 107,000 businesses are micro or small. Top 5 Sectors in Montréal (based on number of businesses)8 Who employs workers in Quebec? Micro & Small (1-99 employees) Medium (100-499 employees) SMEs (1-499 employees) Large(500+ employees) Retail Trade 13,645 businesses 345 businesses 13,990 businesses 24 businesses Professional, Scientific and Technical Services 13,052 169 13,221 29 Construction 11,266 87 11,353 8 Wholesale Trade 8,715 203 8,918 13 Health Care and Social Assistance 8,106 209 8,315 50 Number of Employees by Size of Business - Quebec, 2008 Large (>500 employees) 526,000, 16% Very Small (<20 employees) 1,056,600, 32% Medium (100-500 employees) 688,100, 21% Small (20-99 employees) 1,068,700, 31% In Quebec, SMEs employ more than 2.8 million people.5 A partnership of: T HE J.W. M C C ONNELL F AMILY F OUNDATION LA ... Funded in part by: FON DATION DE LA FAMILLE J.W. M C C ONNELL ALLIES | (416) 944-2627 | allies@maytree.com | www.alliescanada.ca © 2011 - ALLIES Global Talent for SMEs Montréal A Maytree Idea Why do immigrants matter to SMEs in Montréal? Top 10 Intended Occupations of Immigrants in Montréal (2004-08)13 Occupation Title Number of Immigrants In 2009, Montréal became home to more than 42,500 new immigrants. Immigrants make up about 20% (740,355 people) of Montréal’s population. National Occupational Classification (NOC) Level Civil, Mechanical, Electrical and Electronics Engineers Professional (A) 4,896 (Civil 1,227, Mechanical 1,521, Electrical and Electronics 2,148) Immigrants who have been in Canada 10 years or less make up 8.3% (208,305 people) of Montréal’s workforce.9 Post-Secondary Teaching and Research Assistants Professional (A) 1,859 Secondary School Teachers Professional (A) 1,549 Babysitters, Nannies and Parent’s Helpers Intermediate and Clerical (C) 1,528 Financial Auditors and Accountants Professional (A) 1,465 Administrative Officers Skilled and Technical (B) 1,268 Information Systems Analysts and Consultants Professional (A) 1,250 Electrical and Electronics Engineering Technologists and Technicians Skilled and Technical (B) 1,227 Secretaries (Except Legal and Medical) Skilled and Technical (B) 1,192 Computer Programmers and Interactive Media Developers Professional (A) 1,186 Immigrants in Montréal who have been in Canada for 10 years or fewer: • Are highly educated10 - of immigrants aged 25-64: • 19.5% (33,845) have a college diploma or trade certificate • 30.9% (53,795) have a Bachelor’s degree or higher certificate • 15.4% (26,800) have a Master’s or PhD • 1.4% (2,405) have a degree in medicine, dentistry, veterinary or optometry • Speak an official language:11 • 30.7% (79,255) have knowledge of French • 18.9% (48,835) have knowledge of English • 45.4% (117,300) have knowledge of English and French • Are of working age:12 • 80.6% (208,305) are aged 15-64 The most popular professions in the other NOC levels are: Age of Immigrants Montreal: Age of Immigrants in Canada forin10Canada Years or Fewer for 10 Years or Fewer - Montréal Occupation Title National Occupational Classification (NOC) Level Number of Immigrants Sales, Marketing and Advertising Managers Managerial (O) 1,028 Elemental and Labourers (D) 81 80,000 70,000 60,000 50,000 40,000 Series1 Construction Trades Helpers and Labourers 30,000 20,000 10,000 0 Age 15-24 Age 25-34 Age 35-44 Age 45-54 Age 55-64 Most immigrants (49.9% or 31,708 people) arriving in Montréal in recent years are professionals. Engineers, educators and computer and information systems professionals are highly represented in Montréal’s recent immigrant labour pool. A partnership of: T HE J.W. M C C ONNELL F AMILY F OUNDATION LA SMEs are a vital part of the Canadian economy. Like other businesses, they are facing labour and skill shortages. In order to remain viable and competitive, SMEs must make use of the skills and experience of the immigrant talent pool. This fact sheet is part of Global Talent for Small and Medium Enterprises: Finding Solutions. This project will develop and test a strategy for engaging SMEs in sourcing immigrant talent in cities across Canada. ... Funded in part by: FON DATION DE LA FAMILLE J.W. M C C ONNELL ALLIES | (416) 944-2627 | allies@maytree.com | www.alliescanada.ca © 2011 - ALLIES Global Talent for SMEs Montréal A Maytree Idea Sources & Notes 1. 2. 3. 4. 5. 6. 7. 8. 9. Industry Canada. (2010). Key Small Business Statistics – July 2010. Retrieved from http://www.ic.gc.ca/eic/site/sbrprppe.nsf/eng/rd02496.html Canadian Federation of Independent Business. (2010). Laying the Foundation for Growth. Retrieved from http://www. cfib-fcei.ca/cfib-documents/5458.pdf CIBC. (2009). Small Business Report: Bruised but not Battered. Retrieved from http://www.cibc.com/ca/pdf/sb20091005-en.pdf. Canadian Federation of Independent Business. (2006). Immigration and Small Business: Ideas to Better Respond to Canada’s Skills and Labour Shortage. Retrieved from http://www.cfib-fcei.ca/ cfib-documents/rr3026.pdf Statistics Canada. Labour Force Historical review cd-rom, 2008 Employees by establishment size, industry, age groups, sex, Canada, province, annual average [cd1t26an.ivt] Ottawa: Statistics Canada; Communications Canada. Depository Services Program, March 2, 2009. (STC cat. 71F0004XCB) Statistics Canada. Labour force historical review cd-rom, 2008 Employees by establishment size, industry, age groups, sex, Canada, province, annual average [cd1t26an.ivt]. Ottawa: Statistics Canada; Communications Canada. Depository Services Program, March 2, 2009. (STC cat. 71F0004XCB) Statistics Canada. Canadian Business Patterns, June 2009 Establishment Counts by CA/CMA, Sectors & Employment Size Ranges. July 28, 2009. Statistics Canada. Canadian Business Patterns, June 2009 Establishment Counts by CA/CMA, Sectors & Employment Size Ranges. July 28, 2009. Population aged 15-64, immigrant period of arrival 1996-2001 and 2001-2006. Statistics Canada. (2007). 2006 Census of Canada topic-based tabulations, immigration and citizenship tables: Place of Birth (33), Period of Immigration A partnership of: 10. 11. T HE J.W. M C C ONNELL F AMILY F OUNDATION LA (9), Sex (3) and Age Groups (10) for the Immigrant Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97557-XCB2006019). Retrieved from http://www12.statcan.ca/censusrecensement/2006/dp-pd/tbt/Rp-eng.cf m?LANG=E&APATH=3&DETAIL=0&DI M=0&FL=A&FREE=0&GC=0&GID=0& GK=0&GRP=1&PID=89449&PRID=0& PTYPE=88971,97154&S=0&SHOWALL= 0&SUB=0&Temporal=2006&THEME=7 2&VID=0&VNAMEE=&VNAMEF= Age 25-64, immigrant period of arrival 1996-2001 and 2001-2006. Statistics Canada. (2007). 2006 Census of Canada special interest profiles: Immigrant Status and Place of Birth (38), Immigrant Status and Period of Immigration (8A), Age Groups (8), Sex (3) and Selected Demographic, Cultural, Labour Force, Educational and Income Characteristics (277), for the Total Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97-564-XCB2006008). Retrieved from http://www12.statcan.gc.ca/censusrecensement/2006/dp-pd/prof/sip/Lpeng.cfm?LANG=E&APATH=3&DETAIL=0 &DIM=0&FL=A&FREE=0&GC=0&GID=0 &GK=0&GRP=1&PID=0&PRID=0&PTYP E=97154&S=0&SHOWALL=0&SUB=0&T emporal=2006&THEME=72&VID=0&VN AMEE=&VNAMEF= Knowledge of official languages, immigrant period of arrival 1996-2001 and 20012006. Statistics Canada. (2007). 2006 Census of Canada topic-based tabulations: Immigrant Status and Period of Immigration (9), Knowledge of Official Languages (5), Detailed Mother Tongue (103), Age Groups (10) and Sex (3) for the Population of Canada, Provinces, 12. 13. Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97-557-XCB2006021). Retrieved from http://www12.statcan.ca/censusrecensement/2006/dp-pd/tbt/Lp-eng.cf m?LANG=E&APATH=3&DETAIL=0&DI M=0&FL=A&FREE=0&GC=0&GID=0& GK=0&GRP=1&PID=0&PRID=0&PTYP E=88971,97154&S=0&SHOWALL=0&SU B=0&Temporal=2006&THEME=72&VI D=0&VNAMEE=&VNAMEF= Age 15-64, immigrant period of arrival 1996-2001 and 2001-2006. Statistics Canada. (2007). 2006 Census of Canada topic-based tabulations, immigration and citizenship tables: Place of Birth (33), Period of Immigration (9), Sex (3) and Age Groups (10) for the Immigrant Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97557-XCB2006019). Retrieved from http://www12.statcan.gc.ca/censusrecensement/2006/dp-pd/tbt/Lp-eng.cf m?LANG=E&APATH=3&DETAIL=0&DI M=0&FL=A&FREE=0&GC=0&GID=0& GK=0&GRP=1&PID=0&PRID=0&PTYP E=88971,97154&S=0&SHOWALL=0&SU B=0&Temporal=2006&THEME=72&VI D=0&VNAMEE=&VNAMEF= Citizenship and Immigration Canada (Landed Immigrant Data 2004-2008). Funded in part by: FON DATION DE LA FAMILLE J.W. M C C ONNELL ALLIES | (416) 944-2627 | allies@maytree.com | www.alliescanada.ca © 2011 - ALLIES A Maytree Idea TORONTO Global Talent for Census Metropolitan Area SMEs Why are SMEs important? Ontario’s Top 5 Industries by Number of Employees (2008)6 Small and medium-sized enterprises (SMEs) are the backbone of Canada’s economy. In Canada, SMEs: • Employ 64% of private sector workers in Canada – that’s 6.7 million jobs.1 • Account for 45% of the national GDP.2 • Outperformed large businesses during the recent economic downturn (2009).3 • Can adapt to changing conditions more quickly than large businesses. What recruitment and hiring challenges do SMEs face? SMEs: 4 • Are concerned about the shortage of qualified labour. • Often pass up business opportunities because they are understaffed. • May lack human resources expertise and capacity. • Tend to rely on traditional and passive methods to recruit new workers. Who employs workers in Ontario? Micro & Small (0-99 Employees) Medium (100-500 Employees) SME (0-500 Employees) Large (>500 Employees) Trade 680,000 employees 183,600 employees 863,600 employees 41,000 employees Manufacturing 377,100 302,600 679,700 170,700 Health Care and Social Assistance 331,900 133,000 464,900 144,000 Educational Services 279,400 72,500 351,900 107,600 Finance, Insurance, Real Estate and Leasing 217,700 98,400 316,100 86,000 Who are the SMEs in Toronto? Number of Employees by Size of Business - Toronto, 2008 Very Small (<20 employees) 731,850, 30% Large (>500 employees) 337,490, 14% Number of Employees by Size of Business - Ontario, 2008 Large (>500 employees) 876,200, 15% Very Small (<20 employees) 1,712,500, 30% Small (20-99 employees) 790,030, 33% Medium (100-500 employees) 549,070, 23% In Toronto, SMEs employ almost 2.1 million people. Medium (100-500 employees) 1,281,400, 23% Small (20-99 employees) 1,814,700, 32% In Ontario, SMEs employ more than 4.8 million people.5 A partnership of: T HE J.W. M C C ONNELL F AMILY F OUNDATION LA The majority of businesses are SMEs:7 • • • • Micro (1-4 employees): 59.2% (103,214 businesses) Small (5-99 employees): 38.1% (66,413) Medium (100-499 employees): 2.4% (4,094) Almost 170,000 businesses are micro or small. ... Funded in part by: FON DATION DE LA FAMILLE J.W. M C C ONNELL ALLIES | (416) 944-2627 | allies@maytree.com | www.alliescanada.ca © 2011 - ALLIES Global Talent for SMEs Toronto A Maytree Idea Top 5 Sectors in Toronto (based on number of businesses)8 Ageofof Immigrants Canada Toronto: Age Immigrants in in Canada for 10 Years for 10 Years ororFewer Fewer Toronto Micro & Small (1-99 employees) Medium (100-499 employees) SMEs (1-499 employees) Large (500+ employees) Professional, Scientific and Technical Services 26,358 businesses 281 businesses 26,639 businesses 45 businesses Retail Trade 17,407 469 17,876 46 50,000 Construction 13,787 187 13,974 10 0 Health Care and Social Assistance 13,092 249 13,341 66 Wholesale Trade 12,598 200,000 150,000 Series1 100,000 351 12,949 35 Why do immigrants matter to SMEs in Toronto? In 2009, Toronto became home to more than 82,500 new immigrants. Immigrants make up about 45.7% (2,320,160 people) of Toronto’s population. Immigrants who have been in Canada 10 years or less make up 18.3% (651,365 people) of Toronto’s workforce.9 Immigrants in Toronto who have been in Canada for 10 years or fewer: • Are highly educated10 - of immigrants aged 25-64: • 15.1% (78,030) have a college diploma or trade certificate • 32.8% (169,350) have a Bachelor’s degree or higher certificate • 14.7% (75,910) have a Master’s or PhD • 1.4% (7,365) have a degree in medicine, dentistry, veterinary or optometry • Speak an official language:11 • 86.2% (698,155) have knowledge of English • 5.1% (40,970) have knowledge of English and French • Are of working age:12 • 80.4% (651,365) are aged 15-64 A partnership of: 250,000 T HE J.W. M C C ONNELL F AMILY F OUNDATION LA Age 15-24 Age 25-34 Age 35-44 Age 45-54 Age 55-64 Most immigrants (55% or 64,778 people) arriving in Toronto are professionals. Engineers, and computer and information systems professionals are highly represented in Toronto’s recent immigrant labour pool. Top 10 Intended Occupations of Immigrants in Toronto (2004-08)13 Occupation Title National Occupational Classification (NOC) Level Number of Immigrants Civil, Mechanical, Electrical and Electronics Engineers Professional (A) 10,984 (Civil 3,120, Mechanical 3,879, Electrical and Electronics 3,985) Babysitters, Nannies and Parent’s Helpers Intermediate and Clerical (C) 5,978 Computer Programmers Professional (A) 5,887 Financial Auditors and Accountants Professional (A) 3,843 Sales, Marketing and Advertising Managers Managerial (O) 2,822 Computer Programmers and Interactive Media Developers Professional (A) 2,736 Software Engineers Professional (A) 2,230 Computer Systems Analysts Professional (A) 2,136 Technical Sales Specialists, Wholesale Trade Skilled and Technical (B) 2,006 Professional Occupations in Business Services to Management Professional (A) 1,990 ... Funded in part by: FON DATION DE LA FAMILLE J.W. M C C ONNELL ALLIES | (416) 944-2627 | allies@maytree.com | www.alliescanada.ca © 2011 - ALLIES Global Talent for SMEs Toronto A Maytree Idea The most popular professions in the other NOC levels are: Occupation Title National Occupational Classification (NOC) Level Number of Immigrants Construction Trades Helpers and Labourers Elemental and Labourers (D) 446 SMEs are a vital part of the Canadian economy. Like other businesses, they are facing labour and skill shortages. In order to remain viable and competitive, SMEs must make use of the skills and experience of the immigrant talent pool. This fact sheet is part of Global Talent for Small and Medium Enterprises: Finding Solutions. This project will develop and test a strategy for engaging SMEs in sourcing immigrant talent in cities across Canada. Sources & Notes 1. 2. 3. 4. 5. 6. 7. 8. 9. Industry Canada. (2010). Key Small Business Statistics – July 2010. Retrieved from http://www.ic.gc.ca/eic/site/sbrprppe.nsf/eng/rd02496.html Canadian Federation of Independent Business. (2010). Laying the Foundation for Growth. Retrieved from http://www. cfib-fcei.ca/cfib-documents/5458.pdf CIBC. (2009). Small Business Report: Bruised but not Battered. Retrieved from http://www.cibc.com/ca/pdf/sb20091005-en.pdf. Canadian Federation of Independent Business. (2006). Immigration and Small Business: Ideas to Better Respond to Canada’s Skills and Labour Shortage. Retrieved from http://www.cfib-fcei.ca/ cfib-documents/rr3026.pdf Statistics Canada. Labour Force Historical review cd-rom, 2008 Employees by establishment size, industry, age groups, sex, Canada, province, annual average [cd1t26an.ivt] Ottawa: Statistics Canada; Communications Canada. Depository Services Program, March 2, 2009. (STC cat. 71F0004XCB) Statistics Canada. Labour force historical review cd-rom, 2008 Employees by establishment size, industry, age groups, sex, Canada, province, annual average [cd1t26an.ivt]. Ottawa: Statistics Canada; Communications Canada. Depository Services Program, March 2, 2009. (STC cat. 71F0004XCB) Statistics Canada. Canadian Business Patterns, June 2009 Establishment Counts by CA/CMA, Sectors & Employment Size Ranges. July 28, 2009. Statistics Canada. Canadian Business Patterns, June 2009 Establishment Counts by CA/CMA, Sectors & Employment Size Ranges. July 28, 2009. Population aged 15-64, immigrant period of arrival 1996-2001 and 2001-2006. Statistics Canada. (2007). 2006 Census of Canada topic-based tabulations, immigration and citizenship tables: Place of Birth (33), Period of Immigration A partnership of: 10. 11. T HE J.W. M C C ONNELL F AMILY F OUNDATION LA (9), Sex (3) and Age Groups (10) for the Immigrant Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97557-XCB2006019). Retrieved from http://www12.statcan.ca/censusrecensement/2006/dp-pd/tbt/Rp-eng.cf m?LANG=E&APATH=3&DETAIL=0&DI M=0&FL=A&FREE=0&GC=0&GID=0& GK=0&GRP=1&PID=89449&PRID=0& PTYPE=88971,97154&S=0&SHOWALL= 0&SUB=0&Temporal=2006&THEME=7 2&VID=0&VNAMEE=&VNAMEF= Age 25-64, immigrant period of arrival 1996-2001 and 2001-2006. Statistics Canada. (2007). 2006 Census of Canada special interest profiles: Immigrant Status and Place of Birth (38), Immigrant Status and Period of Immigration (8A), Age Groups (8), Sex (3) and Selected Demographic, Cultural, Labour Force, Educational and Income Characteristics (277), for the Total Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97-564-XCB2006008). Retrieved from http://www12.statcan.gc.ca/censusrecensement/2006/dp-pd/prof/sip/Lpeng.cfm?LANG=E&APATH=3&DETAIL=0 &DIM=0&FL=A&FREE=0&GC=0&GID=0 &GK=0&GRP=1&PID=0&PRID=0&PTYP E=97154&S=0&SHOWALL=0&SUB=0&T emporal=2006&THEME=72&VID=0&VN AMEE=&VNAMEF= Knowledge of official languages, immigrant period of arrival 1996-2001 and 20012006. Statistics Canada. (2007). 2006 Census of Canada topic-based tabulations: Immigrant Status and Period of Immigration (9), Knowledge of Official Languages (5), Detailed Mother Tongue (103), Age Groups (10) and Sex (3) for the Population of Canada, Provinces, 12. 13. Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97-557-XCB2006021). Retrieved from http://www12.statcan.ca/censusrecensement/2006/dp-pd/tbt/Lp-eng.cf m?LANG=E&APATH=3&DETAIL=0&DI M=0&FL=A&FREE=0&GC=0&GID=0& GK=0&GRP=1&PID=0&PRID=0&PTYP E=88971,97154&S=0&SHOWALL=0&SU B=0&Temporal=2006&THEME=72&VI D=0&VNAMEE=&VNAMEF= Age 15-64, immigrant period of arrival 1996-2001 and 2001-2006. Statistics Canada. (2007). 2006 Census of Canada topic-based tabulations, immigration and citizenship tables: Place of Birth (33), Period of Immigration (9), Sex (3) and Age Groups (10) for the Immigrant Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97557-XCB2006019). Retrieved from http://www12.statcan.gc.ca/censusrecensement/2006/dp-pd/tbt/Lp-eng.cf m?LANG=E&APATH=3&DETAIL=0&DI M=0&FL=A&FREE=0&GC=0&GID=0& GK=0&GRP=1&PID=0&PRID=0&PTYP E=88971,97154&S=0&SHOWALL=0&SU B=0&Temporal=2006&THEME=72&VI D=0&VNAMEE=&VNAMEF= Citizenship and Immigration Canada (Landed Immigrant Data 2004-2008). Funded in part by: FON DATION DE LA FAMILLE J.W. M C C ONNELL ALLIES | (416) 944-2627 | allies@maytree.com | www.alliescanada.ca © 2011 - ALLIES A Maytree Idea VANCOUVER Global Talent for Census Metropolitan Area SMEs Why are SMEs important? British Columbia’s Top 5 Industries by Number of Employees7 Small and medium-sized enterprises (SMEs) are the backbone of Canada’s economy. In Canada, SMEs: • Employ 64% of private sector workers – that’s 6.7 million jobs.1 • Account for 45% of the national GDP.2 • Outperformed large businesses during the recent the economic downturn (2009)3. • Can adapt to changing conditions more quickly than large businesses. What recruitment and hiring challenges do SMEs face? SMEs:4 • Are concerned about the shortage of qualified labour. • Often pass up business opportunities because they are understaffed. • May lack human resources expertise and capacity. • Tend to rely on traditional and passive methods to recruit new workers. Micro & Small (0-99 Employees) Medium (100-500 Employees) SME (0-500 Employees) Large (>500 Employees) Trade 249,400 employees 54,600 employees 304,000 employees 7,100 employees Health Care and Social Assistance 134,700 35,000 169,700 38,700 Manufacturing 110,300 52,800 163,100 10,800 Accommodation and Food Services 141,800 17,400 159,200 2,300 Educational Services 94,900 29,800 124,700 25,100 Who are the SMEs in the Vancouver? The majority of businesses are SMEs:8 • Micro (1-4 employees): 58.3% (51,336 businesses) • Small (5-99 employees): 39.7% (34,969) • Medium (100-499 employees): 1.73% (1,521) • More than 86,000 businesses are micro or small. Who employs workers in British Columbia? Number of Employees by Size of Business - British Columbia, Large (>500 employees) 156,100, 8% Very Small (<20 employees) 735,100, 39% Medium (100-500 employees) 354,000, 19% Small (20-99 employees) 640,700, 34% In British Columbia, SMEs employ 1.7 million people.5 In 2009, British Columbia’s small business (fewer than 50 workers) GDP accounted for 32% of the provincial GDP.6 A partnership of: Top 5 Sectors in Vancouver (based on number of businesses)9 T HE J.W. M C C ONNELL F AMILY F OUNDATION LA Micro & Small (1-99 employees) Medium (100-499 employees) SMEs (1-499 employees) Large (500+ employees) Professional, Scientific and Technical Services 11,683 businesses 88 businesses 11,771 businesses 12 businesses Construction 8,897 105 9,002 4 Retail Trade 8,594 213 8,807 9 Health Care and Social Assistance 7,236 121 7,357 26 Wholesale Trade 6,480 82 6,562 7 ... Funded in part by: FON DATION DE LA FAMILLE J.W. M C C ONNELL ALLIES | (416) 944-2627 | allies@maytree.com | www.alliescanada.ca © 2011 - ALLIES Global Talent for SMEs Vancouver A Maytree Idea Why do immigrants matter to SMEs in Vancouver? Top 10 Intended Occupations of Immigrants (2004-08)14 Occupation Title National Occupational Classification (NOC) Level Number of Immigrants Electrical, Mechanical, and Civil Engineers Professional (A) Immigrants who have been in Canada 10 years or less make up 16.3% (244,965 people) of Vancouver’s workforce.10 3,675 (Electrical and Electronics 1,500; Mechanical 1,175; Civil 1,000) Babysitters, Nannies and Parent’s Helpers Intermediate and Clerical (C) 3,145 Computer Programmers Professional (A) 1,947 Immigrants in Vancouver who have been in Canada for 10 years or less: Financial Auditors and Accountants Professional (A) 1,717 Sales, Marketing and Advertising Managers Managerial (O) 1,360 Software Engineers Professional (A) 1,035 Post-Secondary Teaching and Research Assistants Professional (A) 933 Computer Programmers and Interactive Media Developers Professional (A) 822 Financial and Investment Analysts Professional (A) 816 Economic Development Officers and Marketing Researchers and Consultants Professional (A) 736 In 2009, Vancouver became home to almost 35,000 new immigrants. Immigrants make up almost 40% (831,265 people) of Vancouver’s population. • Are highly educated11 - of immigrants aged 25-64: • 15.6% (30,080) have a college diploma or trade certificate • 32.1% (61,885) have a Bachelor’s degree or higher certificate • 13.4% (25,770) have a Master’s or PhD • 1.2% (2,400) have a degree in medicine, dentistry, veterinary or optometry • Speak an official language:12 • 82.2% (246,970) have knowledge of English • 4.1% (12,430) have knowledge of English and French. • Are of working age:13 • 81.6% (244,960) aged 15-64 Age of Immigrants Canada Ages for Immigrants in Canada 10in Years or Less The most popular professions in the other NOC levels are: Occupation Title National Occupational Classification (NOC) Level Number of Immigrants Graphic Designers and Illustrating Artists Skilled and Technical (B) 329 Elemental and Labourers (D) 46 for 10 Years or Fewer - Vancouver 80,000 70,000 60,000 50,000 Construction Series1 40,000 Trades Helpers and Labourers 30,000 20,000 10,000 0 Age 15-24 Age 25-34 Age 35-44 Age 45-54 Age 55-64 Most immigrants (48.9% or 23,610 people) arriving in Vancouver in recent years are professionals. Engineers, computer programmers and financial professions are highly represented in Vancouver’s recent immigrant labour pool. A partnership of: T HE J.W. M C C ONNELL F AMILY F OUNDATION LA SMEs are a vital part of the Canadian economy. Like other businesses, they are facing labour and skill shortages. In order to remain viable and competitive, SMEs must make use of the skills and experience of the immigrant talent pool. This fact sheet is part of Global Talent for Small and Medium Enterprises: Finding Solutions. This project will develop and test a strategy for engaging SMEs in sourcing immigrant talent in cities across Canada. ... Funded in part by: FON DATION DE LA FAMILLE J.W. M C C ONNELL ALLIES | (416) 944-2627 | allies@maytree.com | www.alliescanada.ca © 2011 - ALLIES Global Talent for SMEs Vancouver A Maytree Idea Sources & Notes 1. 2. 3. 4. 5. 6. 7. 8. 9. Industry Canada. (2010). Key Small Business Statistics – July 2010. Retrieved from http://www.ic.gc.ca/eic/site/sbrprppe.nsf/eng/rd02496.html Canadian Federation of Independent Business. (2010). Laying the Foundation for Growth. Retrieved from http://www. cfib-fcei.ca/cfib-documents/5458.pdf CIBC. (2009). Small Business Report: Bruised but not Battered. Retrieved from http://www.cibc.com/ca/pdf/sb20091005-en.pdf. Canadian Federation of Independent Business. (2006). Immigration and Small Business: Ideas to Better Respond to Canada’s Skills and Labour Shortage. Retrieved from http://www.cfib-fcei.ca/ cfib-documents/rr3026.pdf Statistics Canada. Labour Force Historical review cd-rom, 2008 Employees by establishment size, industry, age groups, sex, Canada, province, annual average [cd1t26an.ivt] Ottawa: Statistics Canada; Communications Canada. Depository Services Program, March 2, 2009. (STC cat. 71F0004XCB) BC Stats / British Columbia Ministry of Citizens’ Services. (2010). Small Business Profile 2010: British Columbia. Retrieved from http://www.resourcecentre.gov. bc.ca/pdf/SmallBusProfileEngWeb.pdf Statistics Canada. Labour force historical review cd-rom, 2008 Employees by establishment size, industry, age groups, sex, Canada, province, annual average [cd1t26an.ivt]. Ottawa: Statistics Canada; Communications Canada. Depository Services Program, March 2, 2009. (STC cat. 71F0004XCB) Statistics Canada. Canadian Business Patterns, June 2009 Establishment Counts by CA/CMA, Sectors & Employment Size Ranges. July 28, 2009. Statistics Canada. Canadian Business Patterns, June 2009 Establishment Counts by CA/CMA, Sectors & Employment Size Ranges. July 28, 2009. 10. 11. 12. Population aged 15-64, immigrant period of arrival 1996-2001 and 2001-2006. Statistics Canada. (2007). 2006 Census of Canada topic-based tabulations, immigration and citizenship tables: Place of Birth (33), Period of Immigration (9), Sex (3) and Age Groups (10) for the Immigrant Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97557-XCB2006019). Retrieved from http://www12.statcan.ca/censusrecensement/2006/dp-pd/tbt/Rp-eng.cf m?LANG=E&APATH=3&DETAIL=0&DI M=0&FL=A&FREE=0&GC=0&GID=0& GK=0&GRP=1&PID=89449&PRID=0& PTYPE=88971,97154&S=0&SHOWALL= 0&SUB=0&Temporal=2006&THEME=7 2&VID=0&VNAMEE=&VNAMEF= Age 25-64, immigrant period of arrival 1996-2001 and 2001-2006. Statistics Canada. (2007). 2006 Census of Canada special interest profiles: Immigrant Status and Place of Birth (38), Immigrant Status and Period of Immigration (8A), Age Groups (8), Sex (3) and Selected Demographic, Cultural, Labour Force, Educational and Income Characteristics (277), for the Total Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97-564-XCB2006008). Retrieved from http://www12.statcan.gc.ca/censusrecensement/2006/dp-pd/prof/sip/Lpeng.cfm?LANG=E&APATH=3&DETAIL=0 &DIM=0&FL=A&FREE=0&GC=0&GID=0 &GK=0&GRP=1&PID=0&PRID=0&PTYP E=97154&S=0&SHOWALL=0&SUB=0&T emporal=2006&THEME=72&VID=0&VN AMEE=&VNAMEF= Knowledge of official languages, immigrant period of arrival 1996-2001 and 20012006. 13. 14. Statistics Canada. (2007). 2006 Census of Canada topic-based tabulations: Immigrant Status and Period of Immigration (9), Knowledge of Official Languages (5), Detailed Mother Tongue (103), Age Groups (10) and Sex (3) for the Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97-557-XCB2006021). Retrieved from http://www12.statcan.ca/censusrecensement/2006/dp-pd/tbt/Lp-eng.cf m?LANG=E&APATH=3&DETAIL=0&DI M=0&FL=A&FREE=0&GC=0&GID=0& GK=0&GRP=1&PID=0&PRID=0&PTYP E=88971,97154&S=0&SHOWALL=0&SU B=0&Temporal=2006&THEME=72&VI D=0&VNAMEE=&VNAMEF= Age 15-64, immigrant period of arrival 1996-2001 and 2001-2006. Statistics Canada. (2007). 2006 Census of Canada topic-based tabulations, immigration and citizenship tables: Place of Birth (33), Period of Immigration (9), Sex (3) and Age Groups (10) for the Immigrant Population of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census - 20% Sample Data. (Catalogue number 97557-XCB2006019). Retrieved from http://www12.statcan.gc.ca/censusrecensement/2006/dp-pd/tbt/Lp-eng.cf m?LANG=E&APATH=3&DETAIL=0&DI M=0&FL=A&FREE=0&GC=0&GID=0& GK=0&GRP=1&PID=0&PRID=0&PTYP E=88971,97154&S=0&SHOWALL=0&SU B=0&Temporal=2006&THEME=72&VI D=0&VNAMEE=&VNAMEF= Citizenship and Immigration Canada (Landed Immigrant Data 2004-2008). Global Talent for SMEs is funded in part by Citizenship and Immigration Canada. A partnership of: T HE J.W. M C C ONNELL F AMILY F OUNDATION LA Funded in part by: F ONDAT ION DE LA FA MI LL E J.W. M C C ONNELL ALLIES | (416) 944-2627 | allies@maytree.com | www.alliescanada.ca © 2011 - ALLIES