South Florida Provider Coalition Frequently Asked Data Questions Question: How can I get a question answered? Answer: Send your question by email to Vincent Ensenat at Vensenat@sfpc.us You will receive a personal response, and your question may be added to our FAQ. Question: What is the definition of Successful SA completion? Answer: There are two parts to the criteria: the client must meet the ASAM discharge criteria from the last level of care in which they participated, and had no drug use for the last 30 days. Question: How do I create a pseudo social security number? Answer: This is created by entering the first, middle and last initial of the client’s name, followed immediately by the month, day, and year of birth (MMDDYY). When there is no middle name or it is unknown, use X for the middle initial. Thus the pseudo social security number for John Doe, DOB 5/20/82 is JXD052082. NOTE: this alternative should be used only as a last resort, when a correct number cannot be acquired. Question: How do I get my staff to create pseudo social security numbers correctly? Answer: One solution which has proven helpful is to tape a small paper containing the instructions to the monitor. Question: Why do I get a Discharge (OUTD) error report stating a record was submitted lacking a zip code? Answer: One reason may relate to whether the client agreed to be contacted for a follow-up survey. If the client agreed to this, the report requires an address with a zip code at discharge. If the client agreed that a collateral could be surveyed at follow-up, the discharge report requires an address and zip code for the collateral as well. Question: Why do I get a Discharge (OUTD) error when checking that the client received prevention services? Answer: This is an error when the client has received services in a treatment cost center. “Prevention services” refers to substance abuse prevention, and since the client is in substance abuse treatment, they do not receive prevention services. This question does not refer to whether the client received HIV or other prevention services, only substance abuse. Bottom line: if the client received treatment during this episode of care, answer this question “no,” and your error will disappear. Question: How do I stop getting a error message for Admission (OUTI) and Discharge (OUTD) data for homeless clients? Answer: Three fields must all be consistent: zip code, county code, and residential status. Zip code must be 88888 & county code must be 88 & residential status must be 09. These are cross checked; any one difference creates an inconsistency which results in your submitted record being rejected. Question: How do I calculate my performance measures if I want to check the Exhibit D report SFPC distributes? Answer: Surf to www.sfpc.us, click the Data Management button, and link to the formula (algorithm) for which you are searching. These will tell you how DCF (and hence SFPC) calculates your agency’s performance. These are also posted to the DCF Dashboard at http://dcfdashboard.dcf.state.fl.us/ Question: ASAM levels of care and DCF levels of care are not the same. Help! Answer: The SFPC Website contains a data management link to the ASAM 65D-30 Crosswalk. SFPC Utilization Management uses the Florida Supplement to the ASAM. ASAM levels are numbers such as II (Intensive Outpatient) and III.5 (Clinically Managed High Intensity Treatment). KIS and DCF databases use the DCF levels of care (Intensive Outpatient, Residential level 2, etc). The Crosswalk can also be found in the Florida Supplement to the ASAM PPC-2R manual, which can be accessed at: http://www.dcf.state.fl.us/mentalhealth/publications/asamsuplement.pdf Question: I’m completing a Mental Health Performance Outcome evaluation. What are the criteria for living “in the community?” Answer: This item is a two-digit number indicating the number of days the client spent in community in the last 30 days, including days spent in independent living, foster homes, ALFs, nursing homes, group homes, transitional living arrangements, etc. In other words, this is the number of days that the client was NOT in any of the following settings: jail, detention facility, crisis stabilization unit, SRT (adult short term residential treatment), inpatient hospitalization for mental health or substance abuse reasons, mental health hospital, children’s residential treatment centers, wilderness camp, homeless or runaway. To calculate this item, start with 30 and subtract the number of days the client was in any of these settings during the last 30 days. Question: Why do I get error messages indicating an unallowable diagnosis was entered? Answer: The primary diagnosis of a client whose care is supported by MH funds must be a MH diagnosis (and not a V-code unless other criteria are also met— see specific target population below), and appear on the MH Outcome Evaluation form. The secondary diagnosis may be either MH or SA, or blank. Similarly, a client whose care is supported by SA funding must have a primary diagnoses of Substance abuse or dependence on the SA Outcome evaluation forms, while the secondary diagnosis may be either SA or MH, or blank. Question: What must happen for my agency to get additional or new staff access to the SFPC KIS, DCF SAMH, and TANF systems? Answer: Any person requesting access to the SAMH system must complete, sign and submit to SFPC the Database Access Request Form, the DCF Security Agreement Form (CF114), and Security Awareness Training Certificate of Completion. These documents can be downloaded from: http://www.dcf.state.fl.us/mentalhealth/publications and clicking on Chapter 2Security. The required online security training course is available at: https://admin.acrobat.com/_a302921195/internet Once the proper authorizations have been given, the applicant will be contacted by DCF and provided with a unique personal identifier (i.e., DS number). Question: What does it mean when the report card says that the clients in the KIS and TANF data bases do not match? Answer: The KIS and TANF databases are separate and distinct. Data is entered into each one separately. All clients entered into KIS which are billed to TANF must appear in the TANF database and been determined eligible by the SFPC TANF specialist. When a client is discharged from an agency, they client’s discharge status must be entered separately into BOTH databases. Question: An agency with an SFPC contract for Substance Abuse is also contracted with a local source of funding. The agency wants to discharge a client from the SFPC contract and readmit the client under the local contract. The client will continue to stay in the same bed and services will continue without interruption. ANSWER: When SFPC funded, DCF considers SFPC to be the provider and the agency a subcontractor. The agency needs to discharge the client from using a DREASON '14' so that SFPC is no longer the provider, and make a note in the client record to show the client is no longer being handled under the SFPC contract and will be handled by the local contract instead. DREASON 14 is used because there is going to be a continuation of care. The agency should immediately admit the client with itself as the provider, and services continued. Question: I have a question in reference to the SA Target Group algorithm. I was wondering why frequency of use is not part of the algorithm for both target groups. It states that only clients that have never used substances are at risk of SA problem and those that have used substances all fall under the category of SA problem. That means that a client that states they have used any drug, but have had no past month use would also fall under the with SA problem category. The point here is that frequency of use is not used in the equation for either target group. Is this correct? ANSWER: The consumer is identified as someone with a substance abuse problem if he/she has any substance abuse problem or any substance abuse diagnosis that contributed to his/her admission into the agency and/or has such problem or diagnosis at the time of discharge. The frequency of use is somewhat less important, because even less use, e.g., no past month use or 1-2 times in past month, can be serious if the person still has a substance abuse problem or diagnosis. The differentiation between SA @ Risk and w/SA is the diagnosis: @ Risk generally has none and w/SA does. In the clinical determination of a diagnosable QUESTION, the major consideration is impairment. A diagnosis of ABC Abuse indicates a lesser impairment than ABC Dependence. A comparison of the Frequency of Use is useful as one indicator of movement away from the diagnosed problem, although not a sole indicator. I am told it is not a consideration in the diagnosis as per DSM IV-TR. Question: What are the algorithms that are used in SAMH system to derive target groups for both MH and SA. ANSWER: The algorithms are available at: http://dcfdashboard.dcf.state.fl.us/ Question: Why on the outcomes file is there a 4 and a 5 for purpose of evaluation and on the CFARS file there is no 5. I don't understand why these are different. ANSWER: For MH outcome file, purpose 4 (administrative discharge) requires a prior purpose 1 (initial outcome), whereas purpose 5 (immediate discharge) doesn't have this requirement. For CFARS, purpose 4 pertains to both administrative and immediate discharge, because CFARS is NOT needed for purpose 5. If the client will not remain in care beyond the assessment on the first day, do not submit any CFARS. Question: If a client is there less than 24 hours which code do we use. (Definition of purpose code 4 and 5 pertaining to CSUs.) ANSWER: As specified in Pamphlet 155-2 under the definition of the Purpose data element, Purpose 5 for “Immediate discharge” should be used only for clients whose length of stay at the agency is less than 24 hours and who receive assessment-only services. Question: How can providers determine the population group that the state has derived for a client? ANSWER: The MH target populations are derived from the client's FIRST MH Outcome form of the fiscal year. Determination of the target population group must follow the sequence in order, assigning the first population in the list for which the client qualifies. Calculate age based on Evaluate in Mental Health Performance Outcome Records. A client who is SED (Population Code, 12) must: Be 17 years old or less and meet ONE or ALL of the following criteria: Have a Mental Health Diagnosis ICD9 Code beginning with 295, 296, 298, or 301 OR Receive income due to psychiatric disability, SSI, SSDI, etc. OR CGAS is less than 51 AND the first digits of the client’s Primary ICD9 code DO NOT START WITH any of the following: 291, 292, 295, 296, 298, 301, 303, 304, 305, 317, 318, 319, 888, 999 or V A client who is ED (Population Code, 13) must: Not be SED Be 17 years old or less Have a Primary ICD9 code that DOES NOT START WITH 291, 292, 295, 296, 298, 301, 303, 304, 305, 317, 318, 319, 888, 999 or V A client who is At Risk (Population Code, 14) must: Not be SED, or ED Be 17 years old or less Have one of the following conditions be true o Risk Factor =1 o Mental Health Diagnosis code = V A client who is CMH ADMINSTATIVE DISCHARGE (Population Code, 80) must: Client is discharged with a Purpose equal to 4. A client who is OTHER CMH (Population Code, 77) must: These clients do not meet the criteria for all above Target Populations. This Target Population should not happen frequently as it reflects the absence of Mental Health Problems or Risks for Mental Health Problems. The following Mental Health populations are for Adults and require the client’s age be 18 or greater PLUS the population specific criteria. A client who is FORENSIC (06) must: Have a Dependency/Criminal Status= 16 through 19 or 21 through 26 A client who is counted as SPMI (07): Not qualify as Forensic AND One of the following conditions is true: 1. Have the first 3 digits of their Mental Health diagnosis ICD9 code be between 295 and 299 OR 2. The first 3 digits of the client’s Mental Health diagnosis ICD9 code do not start with 291, 292, 295, 296, 297, 298, 299, 303, 304, 305, 317, 318, 319, 888, 999, or V and one of the following is true: a. Prognosis = 1 indicating that the person has or will need to receive services for the current MH problem for at least 12 months OR b. Disability Income = 1 indicating that the person receives income due to psychiatric disability, (SSI, SSDI, Veterans, etc.) OR c. ADL Functioning = 1 indicating that the person demonstrates an inability to perform independently in Activities of Daily Living A client who is counted as Adult with Serious & Acute Episodes of Mental Illness (17): Not qualify as Forensic or SPMI AND The person meets the criteria for a Baker Act receiving facility A client who is counted as an Adult with Mental Health Problems (18): Not qualify as Forensic, SPMI or Serious & Acute Episodes of Mental Illness AND MH Problem = 1, 2 or 3 indicating the client shows evidence of stress and Mental Health Problems OR MH Diagnosis begins with = V A client who falls into the AMH ADMINISTRATIVE DISCHARGE (88): Client is discharged with a Purpose equal to 4. A person who falls into the OTHER AMH (66): These clients do not meet the criteria for any of the above Target Populations. This Target Population should not happen frequently as it reflects the absence of Mental Health Problems or Risks for Mental Health Problems.. Question: On the substance abuse discharge form there is the discharge reason of “Completed Episode of Care – No substance Abuse”. Our clinical people would like some definition of this statement. Is it definitely no substance ABUSE? Or should it be “USE”? ANSWER: No substance use in the past 30 days prior to discharge. This is inclusive of use, but is broader. Question: What are the acceptable ways of sending detox outcomes? ANSWER: The detox record is a stand-alone record which is reported at the time of discharge. Question: A client enters an SA agency through its Detox unit, immediately begins Outpatient upon discharge from Detox, but leaves Outpatient after 3 sessions. Should the agency do an Admit/Cert/Discharge sequence to isolate the Detox services, a new Admit/Cert to begin the Outpatient and a DREASON 16 when he quits? This seems to match the SAMH Detox form procedures, plus it avoids the problem of an unfavorable treatment DC. ANSWER: When a client enters DETOX and then goes immediately into outpatient, the agency can use one of two approaches. 1) The agency can do the DETOX record (Purpose Code '5') and then an initial/admission record (Purpose Code '1'). This will keep the two parts separate. 2) The agency can just do an initial/admission (Purpose Code '1') only. Rational, the DETOX record is not submitted until after the client leaves detox, and the agency can look at it as a continuing episode of care. In either case, the agency is going to have to submit the appropriate service event records. Secondly, since the client went into treatment following detox, there is an indication the client has been engaged to seek treatment. If the client walks after a couple of sessions, then it is a bad discharge. Also, this does not become an immediate discharge. Question: When do I use Immediate Discharge of a client - Code '2' on the admission form, - and what is the difference between “purpose” and “discharge type?” ANSWER: “Purpose” appears on the SA admission form and the MH Outcome. It does not appear on the SA discharge form. The SA admission form asks whether the admission is one that is admitting the client to care (purpose 1) or is immediately discharging the client from care the same day as the admission (purpose 2). If immediate discharge (2), then no other discharge form needs to be completed. For clients who are inappropriately placed or do not engage in treatment but remain longer than 1 day, the admission code is 1, and the discharge code 16 for “Administrative Discharge (Agency Initiated)” may be used under the following circumstances and time limits: * For Residential treatment, within 72 hours of admission * For Outpatient treatment, through the third treatment session The SA discharge form does not ask about “purpose,” but does ask for what reason (type) the client is being discharged. The agency has 12 choices (numbers ranging 1-16, with some numbers skipped). This form is use for any SA admission lasting longer than 1 day. The MH Outcome form asks about the purpose of the evaluation, which may be admission, quarterly, regular discharge, administrative discharge, or immediate discharge. It does not ask the reason for the discharge. Question: If we have a client come into our agency through our detox center, stay 5 days, be put immediately into our res program for two months, then go immediately into our o/p program for 60 days and then into our aftercare program, what outcomes and services you would expect to see for that entire sequence of events. Would this change if part of the services were provided under a MCO and part under acts or between separate districts? The second scenario would be a client that comes into detox, stays 5 days and then gets no more services from our agency. ANSWER: Your agency has two ways to handle this question. Option 1: You can report the detox portion separately (Purpose Code = '5') with the appropriate service events. Then submit an admission (Purpose Code = '1') and then submit the service events for residential and later outpatient. Option 2: You can submit an admission (Purpose Code = '1') and submit the service events for each of the services the clients receives during the episode of care. We would expect to see detox, residential and other services as the client makes their way through the levels of care. Based on how your agency conducts business, select what is best for your agency. Please note that many agencies elected in ADMDW to submit detox separately and follow-up with a new admission when the client continued to receive further treatment services. The explanation was that it was a cleaner reporting process for agencies. Question: There is a question on the form regarding receiving medication through an Indigent Psychiatric Medication Program, would SIPP qualify as such a program? ANSWER: This program (IDP) is a special allocation from the State Legislature for the purpose of buying psychotropic meds for indigent clients who can't pay for their meds and don't have any other source, like an agency. No treatment services are included in the program. 101308