10/7/2013 "In looking for people to hire, you look for three qualities: integrity, intelligence, and energy. And if they don't have the first, the other two will kill you.” ‐ Warren Buffet Overt Integrity Testing Presented by: Gary G. Pederson President/CEO The Edge, LLC Screening Tools Utilized ‐ Fortune 1000 • • • • • • • • Criminal Records Checks 88% Employment Verification 86% Drug Screening 78% Education Verification Education Verification 74% Verify Professional Licenses 59% MVR Checks 50% Credit History 39% Integrity Testing <30% Overt Integrity Testing Drug Use Hostility Pre‐employment Applicant Screening Tool Thievery Lying 1 10/7/2013 Covert Overt Integrity Test Fast Flexible 12‐15 Minutes 5th Grade Reading Level Multi‐Lingual 23 Languages Audio Version Available (Personality) Simple Effective On‐line 24 x 7 20% ‐ 25% Non qualified Non‐qualified Instant Results (Pass/Fail) Overt (Self Admitting) Varies By Industry Before I show you any sample questions…do you speed? Speeding… Is it right?...No Is it right? No Is it against the law?...Yes Would I admit to it?...Yes Would I hire someone who speeds?...Yes 2 10/7/2013 Guess what… Cognitive Dissonance People rationalize People rationalize their behaviors their behaviors as as normal, or justify their behaviors when their life styles are in conflict with their values. 25% of job applicants admit to what most employers consider high risk behaviors Examples: •4% admit to smoking pot at work •3% admit to shoplifting in the past year •3% admit “would fail urinalysis” •2% admit drinking/alcohol impaired at work Theft Scale Theft Scale Sample Question: Sample Question: • Excluding minor office supplies (pads, pens, etc.), what would you guess is the value of things you have secretly p y taken from work in the past 2 years? A. None B. $5 ‐ $25 C. $26 ‐ $500 D. $501 or more • Have you ever pretended to have a work injury in order to collect Workers Compensation Insurance? A. Never B. Only Once C. Only Twice D. Several Times Serious and recent theft only. Excludes all amounts below $5. 3 10/7/2013 Theft Behaviors Drug & Alcohol Scale Sample Question: • Excluding pills you got from a doctor (prescriptions), which of the following drugs do you use? Would Fake Time Card if Never Checked Would Knowingly Buy Stolen Merchandise Would Give Friend Unauthorized Discount A. Cocaine, Coke, Snow, Crack A. Cocaine, Coke, Snow, Crack B. LSD, Acid, Mescaline, Peyote C. Heroin, Opium D. None Would Steal if Had Low Pay Would Steal if Had Opportunity Would Steal if Angry – Only “current use” drug inquiries. – Only job‐related alcohol inquiries. Would Help Friend Steal Shoplifted in Past Year 0% 1% 2% 3% 4% Drug & Alcohol Use Hostility Scale Sample Question: • How often have you hit someone in anger in the past year? A. Never B. Rarely C. Occasionally D F D. Frequently tl Used drugs in past 3 weeks Alcohol impairs work Drinks at work Drugs impair work Arrives under effect of substances Would fail urinalysis Pot at work Regular drug use 0.00% 1.50% 3.00% 4.50% – Hostile individuals often interview well. – Hostility often comes out in hidden ways. – 99% of all applicants pass this scale. 4 10/7/2013 Faking Scale Specific Capture Rate Results: Sample Question: • Since age 16, how often have you told a lie? A. Frequently A Frequently B. Occasionally C. Rarely D. Never Need to work hard to fail this scale. Overall Scale 25% High Risk Theft Scale 10% High Risk Drug Scale 7% High Risk Honesty Scale 11% High Risk Hostility Scale 1% High Risk *Individual categories will not reconcile to overall total, due to multiple category responses %’s based on over 1MM tests in a national study. EEOC requires that a test must be either nondiscriminatory or validated to be compliant Nondiscriminatory or Validated Candidate Contesting Results • Employment Background Screening and Drug Testing is regulated by the FCRA – Both these services have multiple “hands” assembling reports, hence the candidates have the right to contest reports • Integrity Testing is not regulated by the FCRA; candidates cannot contest results – Reason: Candidates answer the questions directly without involvement of 3rd party. 5 10/7/2013 Workers Comp Analysis – 12 Month Study Short Term Disability 12 Month Study STD Claims Per 100 Employees Screened Employees vs. Unscreened Employees 7.3 8 5 7 5 6 5 5 5 4 5 3 5 2 5 Projected Savings from Tescor Screening on New Hires Only 5.2 Unscreened Workers Tescor Screened Workers 5 0 In the study, 6,800 applicants were screened with the Tescor Survey. The Unscreened group had a claim frequency rate 40% higher than the Tescor Screened group. Measuring Impact In Reducing Workers Comp Losses 15% Improvement in Turnover Data From A National Rental Company Study Period‐24 Months Table 1. Status Total Workers Terminated Active Turnover Tescor Screened Workers 2,213 1,185 1,026 54% Unscreened Workers 599 373 226 62% • • • • • • Controlled studies cover over 428,000 tests Time Frame – 1996 to 2009 # of Companies In Studies – 18 # of Companies In Studies Average Claim Frequency Reduction – 54% Average Claim Severity Reduction – 21% Overall Average Loss Rate Reduction – 63% 6 10/7/2013 Benefits of Overt Integrity Test Benefits: Questions & Answers • Improves Productivity • Reduces Turnover • Reduces “Frictional Costs” (Legal, Rehab & TPA) • Reduction in FMLA, STD, LTD & Sick Leave • Reduces Unemployment Insurance Expenses • Reduces Workers Compensation Loss Rates 7