Identifying Factors that Influence Price Adaptation Strategies Carlos M. P. Sousa and Frank Bradley, University College Dublin Abstract Although the critical role of international pricing strategies has been increasingly recognized in the international marketing literature, there is little research examining the factors that play an important role in determining the degree of adaptation of international pricing strategy. The results of this study show that the extent to which firms adapt their international marketing strategies (i.e. price, product, promotion, and distribution) depends on the characteristics of the foreign environment. The results further indicate that the degree to which firms adapt their pricing strategy depends on the degree of standardization/adaptation of the remaining marketingmix elements (product, promotion, and distribution). Introduction The failure to understand the factors that affect global pricing exposes decision-makers and their firms to unnecessary levels of risk. The development and implementation of marketing strategies, particularly pricing strategies, are critical managerial decisions to succeed in foreign markets (Raymond, Tanner Jr. and Kim, 2001). Unfortunately, there is little research to guide managers in their international pricing efforts and with competitive pressures increasing strategies for effective pricing in foreign markets remain elusive (Clark, Kotabe and Rajaratnam, 1999). The few empirical studies, however, that have examined this issue have suggested that managers consider international pricing to be among the most crucial decisions in their business practice (Myers, 1997; Stöttinger, 2001). Of all the marketing decision variables, however, pricing has been the most ignored by researchers (Myers, Cavusgil and Diamantopoulos, 2002). Most of the studies have focused their attention on product and promotion strategies (Cavusgil, Zou and Naidu, 1993; Francis and Collins-Dodd, 2004) and to lesser extent on distribution strategies (Rosenbloom, Larsen and Mehta, 1997; Tesfom, Lutz and Ghauri, 2004). The purpose of this study is, therefore, to identify the factors that influence price adaptation in export markets. We consider export pricing strategy along the standardization-adaptation continuum (Jain, 1989; Theodosiou and Katsikeas, 2001). Another distinguishing feature of this paper is the focus on the individual export venture (i.e. a particular product exported to a specific export market). In the next section, a conceptual framework is presented, along with the development of specific research hypotheses. This is followed by a description of the research methodology and test results. A discussion of the results is considered in the final section. Framework and Research Hypotheses Pricing decisions in international markets are influenced by internal and external factors (Cavusgil and Zou, 1994; Myers, Cavusgil and Diamantopoulos, 2002). At the external level we consider foreign market characteristics, which include communication and marketing infrastructure, technical requirements, market competitiveness, legal regulations, and economic development. At the internal level we consider the three remaining elements of the marketing mix: product adaptation, promotion adaptation, and distribution adaptation. Though past research points to a link between product adaptation and price adaptation (Myers, Cavusgil and Diamantopoulos, 2002) and between distribution adaptation and price adaptation (Theodosiou and Katsikeas, 2001), empirical research that includes simultaneously the link between the three elements of the marketing mix (product, promotion, and distribution adaptation) and price adaptation is missing in the literature. This is a surprise, since the most critical and challenging decisions managers face in an export setting are related to the selection of appropriate marketing strategies. Environmental Characteristics Marketing standardization appears more likely where the foreign market is most similar to the domestic market, while adaptation is preferred when markets are viewed as dissimilar (Cavusgil and Zou, 1994; Shoham, 1999; Sousa and Bradley, 2005). An adaptation strategy is required when substantial differences exist in government regulations, communications infrastructure, market competitiveness, and technical requirements (Samli and Jacobs, 1993; Zou, Andrus and Norvell, 1997). Thus, market similarity between the home and the foreign market drives firms to standardization, whereas market diversity drives them to price adaptation. • Hypothesis 1: The greater the environmental differences between home and foreign markets the greater is the degree of product adaptation • Hypothesis 2: The greater the environmental differences between home and foreign markets the greater is the degree of promotion adaptation • Hypothesis 3: The greater the environmental differences between home and foreign markets the greater is the degree of distribution adaptation • Hypothesis 4: The greater the environmental differences between home and foreign markets the greater is the degree of price adaptation Marketing Strategy In relation to price strategies, reasons for following an adaptation strategy often arise because the marketing strategy varies from market to market (Albaum, Duerr and Strandskov, 2005). After all, it is difficult to imagine, when product and promotion strategies are adapted, how firms can maintain standardized prices in export markets (Samli and Jacobs, 1994). Thus, export pricing is influenced by the firm’s marketing strategies in foreign markets (Noonan, 1999). A firm may decide to adapt its product strategy because foreign countries may have unique requirements regarding product standards and features. Changes in product warranties, for example, may have an effect on pricing decisions (Cavusgil, 1996). An increase in product quality may also lead to an increase in price (Tellis and Wernerfelt, 1987). Similarly, a firm by adapting its promotion strategies can have an affect on pricing. The use of different sales promotion tools could, for instance, have an impact on a firm’s cost structure and thereby on pricing decisions. The size of the advertising and promotion budget could also influence pricing decisions. The same reasoning applies to distribution strategies. The channels of distribution a firm uses dictate much in international pricing, particularly export pricing (Cavusgil, 1996). Distribution costs constitute a significant proportion of the total cost of exporting. The costs and margins of a given channel, however, vary from country to country. This suggests that the more the firm needs to adapt its distribution channel in the foreign market the greater will be the changes in price. Accordingly, the following hypotheses are suggested: • Hypothesis 5: The degree of product adaptation is positively associated with the degree of price adaptation • Hypothesis 6: The degree of promotion adaptation is positively associated with the degree of price adaptation • Hypothesis 7: The degree of distribution adaptation is positively associated with the degree of price adaptation Research Methodology The study was conducted using a sample of manufacturing firms in Portugal. Portugal is particularly interesting to study as it is part of the European Union and has long depended on international trade because of the small size of the domestic market leading to a strong export orientation among Portuguese firms. The questionnaires were then sent with an international postage-paid business reply envelopes to the export managers of 473 industrial firms. These were followed by reminder letters that included reply envelopes. The effective response rate after two mail-waves was 29.6% (140 usable questionnaires). This result constitutes a high response rate, considering that the average top management survey response rates are in the range of 15 to 20 percent (Menon, Bharadwaj and Howell, 1996). Assessment of Non-response bias The high response rate obtained provides confidence that non-response is not an issue (Weiss and Heide, 1993). To further explore the issue of non-response bias we also tested for differences between early and late respondents (Armstrong and Overton, 1977). Using a t-test, early and late respondents were compared on all the variables and on several key firm characteristics (size of the firm, number of foreign markets to which the firm exports, year of first export, and year of establishment). No significant differences were found (at the conventional .05 level). Based on these results and considering that the response rate was relatively high, it was concluded that nonresponse bias did not appear to be a significant problem in this study. Measures The items used to operationalize each construct were developed on the basis of existing literature. Environmental characteristics were measured by the degree of similarity in communication and marketing infrastructure, technical requirements, market competitiveness, legal regulations, and economic development between export markets and the home market (Shoham, 1999; Theodosiou and Katsikeas, 2001). The measures developed by Sousa and Bradley (2005) were used to assess the degree of promotion, product and distribution adaptation. Promotion strategy was measured by the level of adaptation in promotion, budget size, promotion content, advertising media strategy, sales promotion tools, and advertising themes and messages. Product strategy was measured by the extent of adaptation of product quality, product design, product warranties, product labelling, and brand name. The channels of distribution, budget for distribution, transportation and control over distribution channels were used to assess the degree of distribution adaptation. The price strategy measure was adapted from Lages and Montgomery (2004) and Shoham (1999) and was assessed by asking respondents to indicate their price discount policy, margins, credit concession, and determination of pricing strategy. All items were assessed on Likert-type scales with five points from 1 (very similar) to 5 (very different). Results Content validity was established through a literature review and by consulting experienced researchers and managers. On the basis of these procedures, it was concluded that the measures have content validity. Discriminant validity, convergent validity and scale reliability were assessed by confirmatory factor analysis in line with the paradigm advocated by Gerbing and Anderson (1988). The results confirmed that the items employed to measure the constructs were both valid (convergent validity and discriminant validity) and reliable (composite reliability, variance extracted, and internal reliability). Because of the complexity of the model and the need to test the relationships between the constructs simultaneously, structural equations were used by applying the maximum likelihood (ML) method (Amos version 4.0). The overall chi-square for the model exhibited in Figure 1 was significant (chi-square = 586.284, df = 245, p < 0.001), as might be expected given the size of the sample. We, therefore, considered other structural diagnostics for relative global fit suggested by Byrne (2001). Other measures of model fit were: comparative fit index (CFI=0.955), TuckerLewis fit index (TLI=0.944), and incremental fit index (IFI=0.955). Given that all the fit indexes were inside conventional cut-off values, the model was deemed acceptable. The relationships proposed in the model are examined next (Figure 1). Figure 1: Final Model 0.418 3.346 Environment 0.593 3.859 Product adaptation 0.255 3.194 Promotion adaptation 0.175 2.482 Price adaptation R²=0.51 0.368 2.940 Distribution adaptation 0.343 2.821 0.341 3.859 Note: t-values below the lines Consistent with hypotheses H1-H4, the results indicate that the greater the difference between home and foreign markets, the higher is the degree of adaptation of international marketing strategy. Similarly, as predicted by H5, the degree of product adaptation has a significant positive impact on price adaptation (0.255; p<0.01). The data also supported H6 and H7. Price adaptation was found to be positively associated with promotion adaptation (0.175; p<0.01) and distribution adaptation (0.341; p<0.01). In relation to the proportion of variance of price adaptation that was explained by the determinants, an R² value of 0.51 was reported. In sum, the results indicate that all seven hypotheses are supported. Furthermore, the proportion of variance of price adaptation that is explained by the four factors is quite satisfactory. Discussion Despite calls for research on the standardization or adaptation of pricing in export markets little headway has been made in our understanding of the issue. The objective of this research was to identify the factors that play an important role in determining the degree of price adaptation in international markets. The results strongly support hypotheses H1-H4 that the degree of marketing program adaptation is prompted by differences that exist between the home and the foreign market, in terms of communication infrastructure, market competitiveness, laws, regulations, and economic development. The finding, that the extent of similarity or difference between the home and foreign country decisively affects the degree of adaptation or standardization, confirms the results of earlier research (Theodosiou and Katsikeas, 2001; Sousa and Bradley, 2005). While previous research indicates that price strategies are affected by promotion, product and distribution (Tellis and Fornell, 1988; Tellis, 1989), the possible link, however, between the degree of adaptation of these three elements of the marketing mix and price adaptation, has been neglected. The results reported here suggest that the degree of price adaptation is strongly influenced and conditioned by the degree of product, promotion, and distribution adaptation, thus providing support for H5 - H7. This finding, however, is contrary to the results reported by Theodosiou and Katsikeas (2001), in which the level of similarity in the distribution infrastructure between the home and the export market was found not to play an important role in determining the degree of price adaptation. 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