Estratégia Corporativa Logistics/Supply Chain Strategy and Planning “If you don’t know where you want to go, any path will do.” Estratégia é o processo onde planos são formulados para posicionar a empresa em uma situação a atingir os seus objetivos. A formulação estratégica começa com a definição de uma estratégia corporativa. Isto envolve: – Conhecer as necessidades, forças e fraquezas dos 4 maiores players: • • • • Clientes Fornecedores Competidores A própria Companhia – Estabelecer uma visão que provavelmente ocorrerrá quando estratégias não-convencionais, desconhecidas ou mesmo contra-intuitivas forem consideradas. Corporate to Functional Strategic Planning Estratégia Logística Os Objetivos da Estratégia Logística são: – – – Níveis de planejamento logístico – – – External factors RRL (ROLA) Estratégico Tático Operacional Nível de serviço ao cliente Localização de facilidades Decisões de estoque Decisões de transporte Quando planejar? – – Corporate strategic plan •Economic •Regulatory •Technological •Competitive Marketing As 4 areas de problemas na cadeia de suprimentos – – – – Minimizar o custo Maximizar o serviço ao cliente Minimizar o Investimento Quando não existe uma rede logística consolidada. Quando não houve uma reavaliação nos últimos 5 anos. Manufacturing Recall the logistics strategy triangle Finance Logistics Functional strategic plans Objetivo da Logística Flow of Logistics Planning Maximizar o Retorno dos Recursos Logísticos (RRL) Return on LOgistics Assets (ROLA) Business goals and strategies Individual Link of Logistics System •Facility location • Operations strategy • Inventory management • Information systems • Material handling • Traffic and transportation • Planning and control methods • Organization Customer service requirements Contribuição da Logística para as Vendas Integrated logistics planning RRL = Design of integrated logistics management system Six Concepts for Logistics Strategy Formulation Strategic, Tactical, and Operational Decision Making Tactical Operational Transportation Mode selection Seasonal equipment leasing Dispatching • Location, Control policies Safety stock levels Order filling Order processing Order entry, transmittal, and processing system design Processing orders, Filling back orders • Purchasing Development of supplier- Contracting, buyer relations Forward buying Expediting • Order picking and restocking • Facility location Space utilization Differentiated distribution Not all products should be provided the same level of customer service Mixed strategy A pure strategy has higher costs than a mixed strategy Postponement Delay formation of the final product as long as possible Shipment consolidation Smaller shipment sizes have disproportionately higher transportation costs than larger ones Number, size, and location of warehouses CR (2004) Prentice Hall, Inc. Total cost concept Tradeoff conflicting costs at optimum • Inventories Warehousing Handling equipment selection, Layout design RECEIT AS CU ST OS RECU RSOS Investimento em Recursos Logísticos Overall performance measures Decision area Strategic Custos da Operação Logística • 2-7 Product standardization Avoid product variety since it adds to inventory CR (2004) Prentice Hall, Inc. A Cost Conflict in Logistics More Cost Conflicts 2-1 0 More Cost Conflicts More Cost Conflicts 2-1 0 2-1 0 More Cost Conflicts Pure vs. Mixed Strategy 2-1 0 Choosing the Right Supply Chain Strategy Low margin Efficient supply chain Responsive supply chain High margin Functional Products-Predictable demand Innovative Products-Unpredictable demand Retail food products Electronic equipment Classification of Products Predictable/Mature Products Unpredictable/Introductory Products •Jello •Corn Flakes •Lawn fertilizer •Ball point pens •Light bulbs •Auto replacement tires •Some industrial chemicals •Tomato soup •New music recordings •New computer games •Fashion clothes •Art works •Movies •Consulting services •New product offerings of existing product lines Choosing the Right Supply Chain Strategy Efficient supply chain Supply-tostock Responsive supply chain Supply-toorder Economical production runs Finished goods inventories Economical buy quantities Large shipment sizes Batch order processing Actions for Misclassified Products Product Characteristic Excess capacity Quick changeovers Short lead times Flexible processing Premium transportation Single order processing Seven Principles of Supply Chain Management Differentiated distribution •Segment customers based on service needs •Listen to signals of market demand and plan accordingly Design to customer needs •Develop a supply-chain-wide technology strategy Boundary spanning info. systems Customize the logistics network • •Differentiate product closer to the customer Postponement •Source strategically •Adopt channel-spanning performance measures Source: Accenture Consulting Supply Chain Design Type Predictable/ Mature Unpredictable/ Introductory Supply-to-Stock/ Efficient Tomato Soup If product is here Supply-to-Order/ Responsive If product is here Personal Computer Models