Termination for Cause: What Does it Take? by Paul Broad Introduction Termination for cause is the ultimate sanction that an employer can impose on an employee. Where cause is successfully established, it permits an employer to summarily dismiss an employee and terminate the employment relationship without notice or any damages or other payment in lieu of notice.1 Given the importance of employment to an individual’s dignity and self-worth, courts require solid evidence of significant wrongdoing before a termination for cause will be upheld. In this paper, we will highlight some of the cases where courts have found cause to exist and where they have found cause not to exist. First, however, we shall review the contextual approach that must be followed when determining whether cause exists. The Contextual Approach – The Supreme Court’s Direction In the 2001 decision of McKinley v. BC Tel,2 the Supreme Court of Canada established what is now the accepted approach to analysing allegations of cause: [48] In light of the foregoing analysis, I am of the view that whether an employer is justified in dismissing an employee on the grounds of dishonesty is a question that requires an assessment of the context of the alleged misconduct. More specifically, the test is whether the employee’s dishonesty gave rise to a breakdown in the 1 This paper will focus on the common law of dismissal for cause. Under the Employment Standards Act, 2000, employers need not provide notice of termination nor pay termination or severance pay where an employee has been “guilty of wilful misconduct, disobedience or wilful neglect of duty that is not trivial and has not been condoned by the employer”. The ESA test is not necessarily equivalent to the common law test for cause. The Canada Labour Code uses a “just cause” test. 2 [2001] 2 S.C.R. 161, 2001 SCC 38 (CanLII). Copyright 2008, Hicks Morley Hamilton Stewart Storie LLP Page 1 employment relationship. This test can be expressed in different ways. One could say, for example, that just cause for dismissal exists where the dishonesty violates an essential condition of the employment contract, breaches the faith inherent to the work relationship, or is fundamentally or directly inconsistent with the employee’s obligations to his or her employer. [49] In accordance with this test, a trial judge must instruct the jury to determine: (1) whether the evidence established the employee’s deceitful conduct on a balance of probabilities; and (2) if so, whether the nature and degree of the dishonesty warranted dismissal. In my view, the second branch of this test…is a factual inquiry….3 As is made clear from other comments of the Supreme Court in McKinley, the Court was ultimately concerned that the employer’s disciplinary response be proportional to the employee misconduct when assessed in light of all of the relevant contextual factors. The Contextual Approach – The Court of Appeal’s Direction The contextual approach was considered by the Ontario Court of Appeal in the case of Dowling v. Ontario (Workplace Safety and Insurance Board).4 Dowling was one of two managers in the WSIB’s Ottawa office. The trial judge found that he engaged in numerous acts of misconduct: (1) he purchased two computers from an employer registered with the WSIB whose account he supervised, at a discount and without disclosure; (2) he accepted $1,000 from an employer representative, in part for providing assistance that fell within his work responsibilities; (3) when questioned about the computers and money, he lied about the money; (4) he contacted the employer representative throughout the investigation process, thereby improperly interfering with the investigation; (5) he prepared a false receipt to support a lie about the $1,000; and (6) at a second interview, he continued to lie to the WSIB about the money and his contacts with the employer representative. Despite these factual findings, the trial judge found that the employer did not have cause for termination. The Court of Appeal overturned this finding, and in doing so, gave further guidance on the proper application of McKinley: [49] Following McKinley, it can be seen that the core question for determination is whether an employee has engaged in misconduct that is incompatible with the fundamental terms of the employment 3 4 Ibid. at 187. (2004), 246 D.L.R. (4th) 65 (Ont. C.A.), 2004 CanLII 43692 (ON C.A.). Copyright 2008, Hicks Morley Hamilton Stewart Storie LLP Page 2 relationship. The rationale for the standard is that the sanction imposed for misconduct is to be proportional – dismissal is warranted when the misconduct is sufficiently serious that it strikes at the heart of the employment relationship. This is a factual inquiry to be determined by a contextual examination of the nature and circumstances of the misconduct. [50] Application of the standard consists of: 1. determining the nature and extent of the misconduct; 2. considering the surrounding circumstances; and, 3. deciding whether dismissal is warranted (i.e. whether dismissal is a proportional response). [51] The first step is largely self-explanatory but it bears noting that an employer is entitled to rely on after discovered wrongdoing, so long as the later discovered acts occurred pre-termination. [Citation omitted.] [52] The second step, in my view, is intended to be a consideration of the employee within the employment relationship. Thus, the particular circumstances of both the employee and the employer must be considered. In relation to the employee, one would consider factors such as age, employment history, seniority, role and responsibilities. In relation to the employer, one would consider such things as the type of business or activity in which the employer is engaged, any relevant employer policies or practices, the employee’s position within the organisation, and the degree of trust reposed in the employee. [53] The third step is an assessment of whether the misconduct is reconcilable with sustaining the employment relationship. This requires a consideration of the proved dishonest acts, within the employment context, to determine whether the misconduct is sufficiently serious that it would give rise to a breakdown in the employment relationship.5 While the contextual approach ensures that discipline is proportional to the misconduct, it has also complicated the task of predicting when a court will find 5 Ibid. at 76-77. Copyright 2008, Hicks Morley Hamilton Stewart Storie LLP Page 3 cause to exist. A short survey of decided cases reveals that there is often a very fine line between cause and no cause. Misappropriation of Employer Property Theft and other forms of misappropriation of employer property would probably be regarded by most employers as extremely serious breaches of trust, generally deserving of immediate termination. Indeed, in the McKinley case, the Supreme Court commented as follows: [51] This being the case, I conclude that a contextual approach to assessing whether an employee’s dishonesty provides just cause for dismissal emerges from the case law on point. In certain contexts, applying this approach might lead to a strict outcome. Where theft, misappropriation or serious fraud is found, the decisions considered here establish that cause for termination exists. While these are helpful comments, the contextual approach does not always lead courts to uphold termination for cause. In the case of Courchesne v. INCO Ltd.,6 the plaintiff was a maintenance supervisor with a 28-year discipline-free record. The trial judge found that he ordered tiles for which Inco paid, but which he then took home for his own use. He was also found to have ordered a pump which was not the type used at Inco, which he also took home for his own use. He could offer no excuse for failing to use the company’s “passout” system for properly removing company property. These actions amounted to a violation of the company’s Cardinal Rules. Further, when the company investigated these matters, the employee attempted to conceal his actions. The trial judge found that these actions amounted to cause. Similarly, in Agosta v. Longo Brothers Fruit Markets Inc.,7 the Court found that an employer had cause to terminate a produce manager for the following incidents: (1) closing the store early and failing to arm the security system; (2) attempting to remove store product without obtaining the appropriate consent from the store manager; and (3) hindering the subsequent investigation. In determining that there was cause, the trial judge focused on the “pre-meditated and intentional” dishonesty of the plaintiff, which was exacerbated by his behaviour during the investigation. 6 7 2005 CanLII 20802 (ON S.C.). (2006), 50 C.C.E.L. (3d) 77 (Ont. S.C.J.), 2006 CanLII 16843 (ON S.C.). Copyright 2008, Hicks Morley Hamilton Stewart Storie LLP Page 4 In contrast to these decisions, the trial judge in Bouma v. Flex-N-Gate Canada Co.8 found that the employer had not established cause where the plaintiff, a 22-year Maintenance Manager, ordered steel tubing for the company, and then used one of the pieces of tubing for his personal use (about $33 worth). In this case, the employer had a history of allowing employees to do personal work on company time and using company materials. The only “procedure” required hourly employees to first seek the permission of a manager, but this did not apply to the plaintiff. Based on these facts, the Court found that the employer did not have cause to terminate the plaintiff’s employment. Criminal Activities When an employee is charged with or participates in criminal or potentially criminal activities, employers are often concerned about the impact on the workplace and the reputation of the employer in the community. But does it amount to cause? In Kelly v. Linamar Corporation,9 merely being charged with possession of child pornography was sufficient for the trial judge to find that the plaintiff was properly terminated for cause. This was so even though the employee used his own computer and acted entirely on his own time. However, the Court considered the supervisory role held by the plaintiff and the employer’s reputation in the community (it undertook significant philanthropic activities directed toward young children). In this context, the employer was justified in terminating the plaintiff for cause based on the charges alone. In contrast, the employer in Murphy v. Clarica Life Insurance Company10 was not able to persuade the court that it had cause even though one of its agents attempted to engage in an illegal pyramid scheme on company time, made significant efforts to encourage fellow employees to join in the scheme, and initially lied to his employer when asked about the activity. It is not entirely clear why the trial judge did not find cause, though he was influenced by the fact that the employer relied on certain other allegations of improper behaviour that were not proven. However, on the whole, it appears that the trial judge was just not convinced that the behaviour went to the core of the employment relationship. Harassment While serious incidents of sexual harassment will usually support a termination for cause (especially when the harasser holds a managerial position), not all incidents 8 (2004), 37 C.C.E.L. (3d) 301 (Ont. S.C.J.), supplementary reasons at (2005), 40 C.C.E.L. (3d) 2, 2005 CanLII 10540 (ON S.C.). 9 2005 CanLII 42487 (ON S.C.). 10 (2003), 33 C.C.E.L. (3d) 58 (N.B.Q.B.), 2003 NBQB 381 (CanLII). Copyright 2008, Hicks Morley Hamilton Stewart Storie LLP Page 5 of harassment will justify summary dismissal. It will be more difficult to establish cause for summary dismissal where the alleged harasser is not in a managerial or supervisory position, or where the harassment is found to be of a minor nature. In Fleming v. Ricoh Canada Inc.,11 the plaintiff was the General Manager of Direct Sales who was found to have engaged in the sexual harassment of two of his subordinates. His defence relied in part on a claim that the office had a pre-existing sexualized atmosphere that he had permitted to continue, and had merely joined in to some extent. This aspect of the defence was properly rejected as it had been by the Court of Appeal in the earlier case of Simpson v. Consumers’ Association of Canada.12 Rather, relying on findings of serious sexual harassment and the plaintiff’s obstruction of the employer’s investigation, the trial judge found that the employer had cause to terminate the employment relationship. The case of Dupuis v. Edmonton Cellular Sales Ltd.13 involved a manager who was alleged to have touched a number of female employees in an inappropriate way. Generally, the touching consisted of putting his hands on their shoulders, or placing his hands on their waists to move them out of his way. No one complained to the manager himself, though certain female employees did report this behaviour to the manager’s superiors. The trial judge found that there was no sexual intent and refused to make a finding that sexual harassment had occurred. While the touching was inappropriate and culpable, it did not amount to cause for summary dismissal. Rather, the employer should have warned the manager about his behaviour, and permitted him a chance to change. The trial judge’s decision was upheld by the Alberta Court of Appeal. A similar result was reached in Stone v. SDS Kerr Beavers Dental.14 Stone was found to have consumed alcohol while at work to the point where he was intoxicated by the end of his shift. This occurred on several occasions. While intoxicated, Stone engaged in annoying and harassing behaviour with respect to a number of female employees. However, the trial judge found that the harassment did not amount to sexual harassment, and noted that Stone did not hold a managerial or supervisory position. The trial judge appeared to be of the view that the employer had to show that it had no other alternative to termination, and was critical of the employer for not following its own procedure. In the result, the trial judge found that the employer did not have cause for summary dismissal, and this finding was upheld by the Ontario Court of Appeal. 11 2003 CanLII 2435 (ON S.C.). (2001), 57 O.R. (3d) 351 (C.A.), 2001 CanLII 23994 (ON C.A.). 13 2005 ABQB 445 (CanLII), affirmed 2006 ABCA 283 (CanLII). 14 2006 CanLII 21073 (ON S.C.), affirmed 2007 ONCA 543 (CanLII). 12 Copyright 2008, Hicks Morley Hamilton Stewart Storie LLP Page 6 Conflict of Interest While not behaviour that will always amount to cause for dismissal, acting in a conflict of interest with one’s employer is treated as a very serious matter by the courts. In Carroll v. Emco Corporation,15 the plaintiff was the branch manager at a company that sold plumbing and heating supplies to contractors. About three years after becoming branch manager, the plaintiff began a sexual relationship with a subordinate. He continued to manage, conduct performance reviews of and award raises (often higher than the others in the branch) to this subordinate while their sexual relationship was ongoing. When asked if he was having a relationship with this subordinate, he repeatedly lied to the company and claimed that they were no more than friends. Eventually, the relationship broke down, and this had a significant negative effect on the branch. The plaintiff then compounded his problems by starting a second sexual relationship with another subordinate. In the ensuing investigation, the plaintiff continued to deny the relationship with the first subordinate. Only when the relationship had obviously become public knowledge did the plaintiff acknowledge its existence. The trial judge found that this behaviour amounted to a conflict of interest that had a significant negative impact on the workplace. Termination for cause was upheld. In Liu v. Tri-Star Seafood Supply Ltd.,16 the plaintiff worked as the Executive Assistant of the Vice-President of Operations of the employer. The employer operated in the seafood supply industry, which is a highly competitive industry in which information on suppliers is kept very confidential. The plaintiff’s wife worked for a competitor of Tri-Star and ended up employed as a senior buyer. On three separate occasions, the plaintiff was asked about his wife’s position, and on each occasion he lied and said that she was employed in an administrative capacity only. When the truth came out, the plaintiff was terminated for cause. The trial judge upheld the termination. In doing so, he noted that not every lie would amount to cause, but this was a lie about a potential conflict of interest involving a competitor of the company. In Sures v. Calian Technology Ltd.,17 the Court upheld the termination for cause of the plaintiff who was offered employment with Calian after it purchased the plaintiff’s company. The types of conflict of interest that led to the finding of cause included: (1) seeking business opportunities for himself and his associates that could have belonged to his employer; (2) using company time and resources for his own business; and (3) lying to his supervisor about his activities. 15 (2006), 50 C.C.E.L. (3d) 48 (B.C.S.C.), 2006 BCSC 861 (CanLII), affirmed (2007), 56 C.C.E.L. (3d) 176 (B.C.C.A.), 2007 BCCA 186 (CanLII). 16 (2004), 34 C.C.E.L. (3d) 295 (B.C.S.C.), 2004 BCSC 912 (CanLII). 17 2003 CanLII 30321 (ON S.C.), affirmed 2004 CanLII 39043 (ON C.A.). Copyright 2008, Hicks Morley Hamilton Stewart Storie LLP Page 7 Dishonesty Generally All of the various decisions discussed in this paper could be legitimately characterized as involving elements of dishonest behaviour. In this final section, we will review some cases that are not easy to classify, but illustrate that other types of serious dishonest behaviour can also ground a dismissal for cause. For example, in Paterson v. DaimlerChrysler Canada Inc.,18 the plaintiff was one of the most senior executives in DaimlerChrysler’s Canadian operations. He was terminated for cause for acting in violation of the company’s Integrity Code. His violations consisted of charging entertainment expenses (including visits to strip clubs with suppliers) against company projects (meaning that the company was paying for them), deliberately covering up an Integrity Code violation by a fellow employee who was a friend, and withholding information from and lying to company auditors. The cumulative effect of these activities was that the plaintiff, a 32-year employee with a prior unblemished record, was properly terminated for cause. Similarly, in Pinto v. BMO Nesbitt Burns,19 the plaintiff was an investment advisor who engaged in a pattern of unauthorized and impermissible discretionary trading using client money to do so. She then attempted to cover up her activities and fabricated evidence to aid in her cover-up. Given the nature of her employment, in which she was largely unsupervised and entrusted with investing large sums of clients’ money, this behaviour was found to be cause for termination. In contrast, in Liebman v. Trafalgar Industries of Canada Limited,20 the plaintiff was a chemical analyst who was alleged to have either falsified test results or, at best, to have acted in a seriously negligent manner. The trial judge found that the employer had a reasonably grounded belief that the plaintiff had fabricated test results, which would expose it to potential liability or place its operating licence at risk. Nevertheless, the employer was found not to have cause for summary dismissal. Rather, the trial judge was of the view that the employer could have pursued other options, and its failure to do so appears to have been fatal to the employer’s position. Concluding Remarks As this brief survey illustrates, it is not always easy to determine when a court will find that an employer had cause to summarily terminate an employment relationship. Where an employee follows up the initial misbehaviour with lies and denials, the case for cause will clearly be strengthened. Conversely, if the employer 18 2005 CanLII 32576 (ON S.C.). (2005), 40 C.C.E.L. (3d) 293 (Ont. S.C.J.), 2005 CanLII 18720 (ON S.C.). 20 2004 CanLII 29277 (ON S.C.). 19 Copyright 2008, Hicks Morley Hamilton Stewart Storie LLP Page 8 does not follow its own discipline and termination procedures, it may find that its cause argument is rejected on that basis. All in all, employers should take care before asserting cause for dismissal, and carefully consider whether it can meet the high standards required by the courts. Copyright 2008, Hicks Morley Hamilton Stewart Storie LLP Page 9