Samantha Abrams Kelly L. Ballester Andrew Cortesi Matthew Douglas Caitlin Warfield Table of Contents I. Introduction Executive Summary.......................................2 Overview……………….............................2 Agency Brand Strateg.…………………..3 II. Situation Analysis Historical Context………………………4 Industry Analysis……...………………….5 Market Analysis…...……………………...5 Client SWOT…………….……………....6 Competitor Analysis………..……………7 III. Goals Quantitative Benchmarks………..……….8 Time Frame………………….......………..8 IV. Budgeting Amount/Disbursements……....…………..9 V. Strategy Target Market………...…………………..10 Market Research…...……………………..11 Campaign Strategy.......……………………12 . VI. Execution Creative Objectives Copy Objectives…………………….……13 Copy Strategy…………………………….14 Creative Testing…………………….……..20 Media Plan Objectives……………………....…………21 Strategies………………………………….22 Choices……………………………………24 Scheduling and Buying……………………..27 Integrated Marketing Communications…....…29 VII. Evaluation Criteria for Success-Measurement Methods…..31 Marketing Recommendations………….....…32 1 I. Introduction Executive Summary and Overview Executive Summary Cheez-It Brand Snack Crackers have evolved greatly since their introduction in 1921. Today, there are over twelve different varieties that families can choose from to satisfy their snack cravings. Catalyst, Inc. strives to increase the purchase of Cheez-It by targeting adult females aged 25 to 54. Additionally, we will utilize various ads to appeal to a younger market, aged 13 to 17, in the hopes that they will influence grocery selection. Our ads will promote the unparalleled taste and unique variety of Cheez-It and thus assist us in achieving our goals to increase sales by 4%, increase brand position awareness, and become a top purchase choice. Overview Over the course of eight months, Catalyst, Inc. surveyed over 130 households to compile the data necessary to analyze the view of Cheez-Its in the consumer's mind. We then looked over the advertising history of the brand and initiated an analysis of the cracker industry, market, competitors, and our own strengths and weaknesses. Once the goals were set, the creative team went to work and produced four different ads for four distinct media. These advertisements and the media allocated for their use will be our tools in achieving the goals initially established for the brand. . 2 I. Introduction Agency Brand Strategy Catalyst, Inc. “A stimulus for change.” The effectiveness of Catalyst, Inc. advertising agency is all in the name. Just like a chemical causes a reaction, our brand strategies motivate consumers to take action when reached with our ads. Our mission is to set your brand apart from the crowd of competitors to achieve and go beyond all set goals. Through a process rigorous pre-testing, market analysis, and ad production, we will create a campaign that not only yields quick results, but ensures the longevity of your brand in consumers' minds. . 3 II. Situation Analysis Historical Context Historical Context 1921 - Green & Green Company registers name “CheezIt” with the US Patent Office. 1929 - Acquired by The Sunshine Biscuit Company. 1996 - Keebler Company acquires Sunshine and is then bought out by Kellogg in 2001. 2008 - New York’s Mayor Bloomberg was ironically photographed munching on a bag of Cheez-Its after waging a campaign against trans fats in the city. Former Ad Plans The “Get your own box,” campaign was launched in 2002. Celebrity endorsements and special promotions were the cornerstones of this campaign. In 2007 the boxes were changed to show a picture of a large wedge of cheese labeled "Actual Taste," while a Cheez-It is shown propping it up, labeled "Actual Size." The new slogan is "The Big Cheese", with Jim Cummings as the spokesperson on the television commercials. Also in 2007, TV Guide partnered with Cheez-It to drives sales with point of purchase displays and special user discounts. People who bought a copy of the magazine received a coupon for a free box of Cheez-Its. . 4 II. Situation Analysis Industry and Market Analysis Industry Analysis According to BNET Cheez-It brand snack crackers “…have been an American favorite for decades.” Cheez-It are baked and made with real cheese; their crunchy, cheddar taste make the crackers very appealing. Lately though, it has been a tough sales environment for the cracker industry because of the low-carb trend. Besides some of Cheez-It’s main competitors (Cheese Nips and Ritz crackers), Cheez-It now has to compete more than ever with crackers that are believed to be healthier such as Wheat Thins and Triscuits. Cheez-It has responded by adding new flavors (such as Cheez-It Duoz) and better options (such as Cheez-It Reduced Fat) to try to appeal to their customers’ varying tastes. Market Analysis Currently in the cheese cracker industry Cheez-Its rank highest when tested for top of mind awareness. In a market that is increasingly conscious of healthy living, Cheez-its have responded by producing a reduced fat variety. Kellogg as a company has also made a public commitment to create a set of standards it dubs “Kellogg Global Nutrient Criteria." These criteria will apply to all the food it sells worldwide, including Keebler snacks, Cheez-Its and food under the Morningstar Farms label. The criteria restrict the number of calories per serving of a Kellogg's food to 200 calories or less, with fewer than 2 grams of saturated fat, 12 grams of sugar and 230 milligrams of sodium. Food that does not meet these conditions will be either reformulated or no longer marketed to children under 12. . 5 II. Situation Analysis Client SWOT Strengths Weaknesses Flashy brand colors Cheesy Popular snack Small pieces Salty Can eat them endlessly Various flavors Existed for a long time Some low calorie Opportunities After taste Various flavors Makes fingers greasy and orange Contains toxins Not for dipping Paired well with soda Can be taken on the run The small boxes offered Cheez-it “family” of variations Other snack food without after taste Healthy-minded people Clean freaks Non-cheese lovers Threats . 6 II. Situation Analysis Competitor Analysis The main competitors in the cracker category are: Ritz Crackers: Can twist and eat in a variety of ways; for people who like to play with their food. Limited variety (peanut butter, cheese, s’mores, and american and mozzarella cheese doubles) Cheese Nips: On the go variety comes in handy container that fits in your cup holder. Nabisco offers a 100 calorie pack variety in which the Cheese Nips are thinner. However, the cheesy taste is often referred to as artificial. Wheat Thins: Come in a 100 calorie pack variety. Seen as “healthier” than CheezIts. Does not smell good when opened, it does not resemble wheat. Triscuits: Eleven varieties, exceedingly similar to wheat thins. . 7 III. Goals Quantitative Benchmarks and Time Frame Quantitative Benchmarks We have three goals for our campaign for Cheez-Its: to increase sales, to be a top choice brand, and increase awareness about Cheez-It’s position. First, our marketing goal is to increase sales by 4%. This will be achieved by making Cheez-It a top choice brand; this is our second goal. According to results from a survey we conducted, Cheez-It crackers are about the fourth customer choice for purchase intent. We want to raise this purchase intent and make Cheez-It one of the top two choices. Finally, we are looking to increase awareness about Cheez-Its—its real cheese flavor—from 45% to 65%. Time Frame Due to the effectiveness of our advertisements during certain periods of the year we will implement them over the course of eight months, January to August. . 8 IV. Budgeting Amount and Disbursements Magazines Internet Billboard Other For this campaign Cheez-Its has allotted $15 million to produce and place the advertisements included in this plan. The graph to the left represents how the budget will be dispersed among various media. Cable . 9 V. Strategy Target Market Name: SATISFIERS • This term represents the basic biological motivating factor that spurs the target market to purchase the brand. Target consumers will purchase Cheez-Its to satisfy their hunger between main meals or as a tasty addition to lunch. Although consumers of all ages enjoy eating Cheez-It crackers, a smaller percentage actually purchases the product. This percentage, the primary market, is made up of mainly females ages 25 to 54. • An additional secondary market ranges from 13 to 18 year old males and females. Therefore, demographically we will target middle-aged females with children under the age of 18 with an income over $60,000. Although almost any income can afford Cheez-It crackers, it would be more prudent to focus on those who buy it regularly. Cheez-It crackers will also be nationally advertised and position itself as the standard cheesy snack that all members of the family can enjoy. . 10 V. Strategy Campaign Strategy Market Research Before we began brainstorming for the campaign, we surveyed over 130 people to gain insight into our primary target market. The majority of the participants were women over 35. Many of the women have children and are the primary grocery shoppers for their families. We asked the participants to name the first five snack crackers that came to mind. While Cheez-Its were among their answers, it typically was the fourth response. About 44% surveyed said they did currently buy Cheez-Its for their household. Reasons Not Preferred: • Fattening • Salty • Cannot put toppings on Reasons Preferred: • Crunchy • Cheesy • Taste Words Associated With Cheez-It Brand Snack Crackers: • Red • Orange • Cheesy • Tasty • Salty Top of Mind Brands: • Nabisco Ritz Crackers • Nabisco Wheat Thins • Nabisco Triscuit • Cheez-It Brand Snack Crackers • Nabisco Premium Saltine Crackers Original . 11 V. Strategy Campaign Strategy Cheez-It crackers' main brand asset is their great taste. Therefore, the campaign strategy will utilize this asset by positioning the brand as the easy cheesy choice for snackers between or after meals. After compiling consumer's responses, we find that people want to feel fulfilled after eating snack crackers, and Cheez-Its do just that. Our use of the slogan "Redefining Cheesy" will set Cheez-It crackers apart as fun and easy while still reminding the consumer of the great taste. This, in turn, will reinforce the consumer's desire to buy the brand for their household and use for school lunches, snack-time, or family gettogethers. Our goal is to ensure that buyers feel satisfied after eating Cheez-Its and return again and again to purchase the product. . 12 VI. Execution Creative Objectives and Strategies Copy Objectives • To appeal to a variety of audiences, particularly in our target market of females 25-54 and our secondary market of children 13-18. • • To increase top of mind awareness. • To make use of more clever ads; making the viewer think to understand the idea. To associate the brand as the leader in the cheesy snack industry. . 13 VI. Execution Creative Objectives and Strategies Copy Strategy We have created a series of three print ads that each target different personalities within the target market. Each makes use of the word “cheesy” as a play-on-words; illustrating something that is “corny” and comparing it to the cheesy taste of a Cheez-It. The slogan at the bottom of each ad reads the tag-line “redefining cheesy,” demonstrating that our definition of cheesy takes on a physicality that is stronger than the use of a pun. Because the copy requires some thought and recognition of witticism, the brand will stay in the readers mind. It is the “ah-ha!” moment that will give Cheez-It’s the new edge that we’re looking for. Copy Strategy - Print Ads • “Say Cheese” compares Cheez-its with a small child saying “cheese.” The small child is innocent and sweet. Not only is she saying “cheese,” but there is cheese on her face. The cute child appeals to anyone with a motherly instinct, but in the end the Cheez-its are cheesier. • “80’s Fit” compares Cheez-its with the passé fitness guru, Richard Simmons. His work-outs and his personality are notoriously tacky. We have paired this comparison with the Reduced fat Cheez-its. Any 25-52 woman who is watching her weight is familiar with fitness icons, such as Simmons and will connect this idea with Reduced fat Cheez-its. • “Dynamic Duo” compares Cheez-it “Duoz” with an old fashioned picture of Batman & Robin. As this famous Duo has transformed through the years, the photo is quite dated. Duoz Cheez-its boxes pair two cheese flavors in one, far more cheesy than this historical dynamic duo! . 14 Print Ads 15 VI. Execution Creative Objectives and Strategies Television Ads, Billboard, Internet Television Ads Our two television ads will be aired during Dancing with the Stars on ABC, and The Young and the Restless on CBS to reach our primary market. In addition, we will place ads during abcKids programming and Are You Smarter Than A 5th Grader? to reach our younger targets. Each placement strategically reaches both our target and secondary markets. Each commercial is derived with our print ads; showing new ways to redefine cheese. Billboard Our billboard advertisements will be featured for 60 days in four major cities: Los Angeles, New York, Chicago, and Dallas. These placements will reach both our primary and secondary markets in prime locations in order to make the most impact. Internet Banner ads will be placed on three specific websites (AllRecipes, WebMd, and MySpace) that have a “mouseover” feature to change from the “cheesy” figure to the “cheesier”: Cheez-Its. We chose to create ads similar to those in print in efforts to keep the campaign consistent. . 16 Billboard Internet Banner Ad 17 VI. Execution Creative Objectives and Strategies Television Ads Storyboards “Grandma’s House” • The commercial begins with the text, “Think Grandma is cheesy?” It is written out on Chhez-It red background, an unseen narrator with a booming voice also reads the text. We see a shot of a little boy that just arrived at his grandmothers house. She is pinching his cheeks and fawning all over him. It is apparent that the little boy is not happy. The text appears (again over red background), “Cheez-Its are Cheesier” featuring an actual Cheez-It on the screen. A hand reaches, picks up the Cheez-It, we hear a crunch. New text appears, “Cheez-Its. Redefining Cheesy,” with the logo. . 18 VI. Execution Creative Objectives and Strategies Television Ads Storyboards “Jane Fonda” • The commercial begins with the text, “Think Jane Fonda is cheesy?” It is written out on Cheez-It red background, an unseen narrator with a booming voice also reads the text. We see footage of an old Jane Fonda workout tape, featuring classic lines like “Use those buns.” The text appears (again over red background), “Cheez-Its Reduced Fat are Cheesier” featuring an actual Cheez-It on the screen. A hand reaches, picks up the Cheez-It, we hear a crunch. New text appears, “Cheez-Its. Redefining Cheesy,” with the logo. . 19 VI. Execution Creative Testing • We created a small focus group consisting of seven women (ages 30-51), three men (ages 32-49), and three young adults (ages 14-17) for a total of 13 participants. We asked the group several questions concerning our product and our advertisements. The results were: • • • • 46.2% currently buy Cheez-It. 100% found our ads appealing. 92.3% were able to repeat our slogan upon request. 92.3% believe our ads will be effective with others in their age group. . 20 VI. Execution Media Plan - Media Objectives Reach and target audience According to the data received, the main consumers of Cheez-Its are women, aged 25 to 54. We want to keep this market loyal by targeting and reminding them of the great taste of Cheez-Its. These women are wives, mothers, and many times the head of their households. They do the majority, if not all, of the grocery shopping for their homes. Through Catalyst, Inc.'s taste-promoting advertisements in magazines, websites, billboards, and television, this female market will feel secure in buying Cheez-Its for their households. They know their children, our secondary target audience, will enjoy the taste of Cheez-Its as a snack at anytime because they will also be targeted with ads in different placements. Message weight Because Cheez-Its are already a household name, we have decided to advertise more heavily in magazines and television. These media will have the most weight with our target female market because they read and watch television when most relaxed, thus retaining more information. We have also chosen three websites that the markets will visit most often: AllRecipes and WebMd for the primary female market and MySpace for the secondary younger market. We will place billboard ads in four major cities because they have such high populations and many surrounding suburban demographics. Geographic scope of the placement Cheez-Its a nationally-renowned brand and can be purchased in every state and city. Because our target market is not centrally located in one area, we will nationally place all ads to cover a wide range of households. We will utilize family-friendly and children television programs on broadcast networks to reach our audience when they are most comfortable. In addition, our internet and magazine ads will be placed in media that most serve our primary female market, such as AllRecipes, People Magazine, and Reader's Digest. Finally, our billboard advertisements will focus on four major cities in order to reach their larger suburban and urban areas. . 21 VI. Execution Media Plan - Media Strategies Reach and frequency We hope to have an effective reach of 70% with an effective frequency of four with both our target markets. Continuity We will be using a pulsing schedule for our ad campaign. We feel that pulsing is the best approach for reaching both target markets and attaining our goals. Our eight-month campaign has some form of media each month. However, we focus heavily during the winter sport months (Janurary and March). Our media plan is concentrated the most during during the summer months (June-August). By focusing on these months our target market will associate Cheez-Its with the summer and sport party snacking. . 22 VI. Execution Media Plan - Media Strategies Length/size of all advertisements Television Commercials will run between 15 and 30 seconds. They will air on the chosen programs and networks for 11 to 26 weeks. Magazines The ads will be featured in four different magazines. “Say Cheese” will run in Reader’s Digest and will be a full color page 4.75” x 6.75” ad. Next, “80s Fit” will be placed in People and will be a full color page 8” x 10” ad. Finally, “Dynamic Duo” will be featured in both Marvel Comics and Nick Magazine. For Marvel the ad will be in “senior” comics and will be a full color page 6.88” x 10.44” ad. Likewise, Nick will be a full color page 7.13” x 9.75” ad. All ads will have a bleed and run for four months. Internet This advertisement is a mouse-over flash banner 632 x 129 pixels. The ad will be featured on the sites: “All Recipes,” “MySpace,” and “WebMd.” Each ad has a reach of 17 million with a frequency of four. Billboards Our advertisements will be placed in Chicago, New York City, Los Angeles, and Dallas for 60 days. The billboards will be the standard size: 12’ x 24’. . 23 VI. Execution Media Plan - Media Choices Media Justification Billboards By advertising on billboards in four highly populated cities, our campaign will reach many in our target markets. Television The TV programs we have selected will reach both our target markets effectively. Running ads on Dancing with the Stars and The Young and the Restless seems ideal for our primary target market of women 25-54. Next, advertising after school on abcKids programming will reach the many children who relax in front of the TV after a day at school. Finally, ads will run during the family-friendly Are You Smarter than a 5th Grader? to successfully reach both target audiences. Internet We chose to advertise on the sites AllRecipes and WebMd because both sites receive high traffic from our primary target market. Additionaly, we will use MySpace because it influences and is greatly used by our secondary target market. Magazines We chose to place advertisements with both People Magazine and Reader’s Digest to reach our primary market. Both these magazines are largely purchased and read by women in our target market. To reach our secondary market, we plan to advertise with Marvel Comics and Nick Magazine. These media reach a wide range of the secondary market and hit both “tweens” and teens. . 24 VI. Execution Media Plan - Media Choices Media Mix Broadcast Network TV Dancing with the Stars, Are You Smarter Than A Fifth Grader? Internet WebMd, AllRecipes, MySpace National Magazines People, Reader’s Digest, Nick Magazine Out-of-Home: Billboards Los Angeles, New York, Chicago, Dallas . 25 VI. Execution Media Plan - Media Choices Competitive Media Assessment • Ritz Ritz has positioned itself as a fun cracker that is perfect for toppings and recipes. Its interactive site is enjoyable for all ages with games, surveys, recipes, and interesting facts. Teaming up with celebrity chef Rachel Ray also gave Ritz an edge and strengthened the perception the cracker is a great ingredient for making tasty meals and snacks the whole family can enjoy. Advertisements for the cracker are typically around the winter holidays for the big family meals. • Wheat Thins Wheat Thin commercials and print ads particularly target women who are watching their weight. The brand has positioned itself as a healthy snack choice that satisfies cravings without hurting one’s diet. Their Web site promotes expressing oneself. • Triscuit Triscuits are perceived to be a healthy snack cracker you can easily place toppings on. The cracker promotes its heart healthy, fiber benefits, and its 100 percent whole grain makeup. Little “traditional” media is conducted with Triscuits. Nabisco promotes Triscuits usually with IMC strategies such as point of purchase displays. • Cheese Nips Cheese Nips are very similar in look and nutritional value to Cheez-It. Their current commercial campaigns promote the cracker’s cheesy taste. An older campaign from the early 2000s advertised that Cheese Nips were preferred in a national taste test to Cheez-It with the slogan, “Cheese lovers choose.” . 26 VI. Execution Media Plan - Media Scheduling and Buying Media Budget/Allocation Information . 27 VI. Execution Media Plan - Media Scheduling and Buying Media Flow Chart . 28 VI. Execution Integrated Marketing Communications We will facilitate publicity for Cheez-Its through event sponsorships and sales promotions. We will sponsor Green Bay Packers’ games in Wisconsin where we will distribute a Cheez-It hat in place of the typical “Cheese-head” hat. Cheez-Its will also be supplying a variety of free snacks throughout the game. At these gaming events and other sponsored activities, will be the “Easy Cheese Photo booth.” The Photo booth is like any other: you sit inside the booth and take pictures that are printed on a long strip. The booth itself is red and wrapped with the Cheez-It logo. It will also feature “3 Easy Cheesy Steps” to become cheesy once inside. Within the booth will be the instructions for a cheesy picture contest. Here, contestants can send in their picture strip that will be featured on the company’s website. After all of the pictures are posted, we will open the contest up for people to vote on which strip of pictures is the cheesiest. Not only will this be an interactive activity for all of our customers, but it will be a way for more people to visit the website. Finally, we will create special floor stickers that will be placed in supermarkets in the cracker aisle. The floor sticker will feature a pathway made of Cheez-Its. As the customer walks closer to the cracker aisle, the text will read, “Getting Cheesier.” . 29 Cheesy Photo Booth 30 VII. Evaluation Criteria for Success-Measurement Methods SALES GOAL AWARENESS 45% 48% 52% 57% 61% 63% Sales (In Millions) 65% $129.7 $130 $128.9 $126.9 $125.7 $126.2 $125 JAN FEB MAR APR JUN JUL AUG JAN FEB MAR APR JUN JUL AUG 4 RANK 2 . 1st Quarter 3 2 2nd Quarter 3rd Quarter 4th Quarter 31 VII. Evaluation Market Recommendations Placement Cheez-its are available in numerous locations and are easily accessed by consumers however, we would like to make Cheez-its the next bar snack bringing cheez-its into the homes of family's through the men that frequent the bars and their snacks. Promotions -Team up with the movie Mamma Mia! (A funny but knowingly cheesy movie musical set in Greece) and promote the beginning of the cheesy cheesier ad campaign starting in the summer of 2008. This opportunity could be used to create a contest sending the winner on a paid excursion to Greece. -Give free sample packs of reduced fat cheez its in parks and museums, basically in places where children go with their parents to reach our target market. -Sponsor "readings in the park" where children's books are read aloud during the day by actors. free cheez it packs will be available at this event. Be sure to highlight Kellogg's commitment to their "Kellogg Global Nutrient Criteria." Product Create a line of organic Cheez Its for the health conscious consumer. It was evident through our research that consumers were concerned about the artificial origin of many ingredients present in the Cheez-It, by creating a line of organic products these vast markets could be tapped into. Price The price of Cheez Its is currently in line with what our target markets are willing to pay for this Cheesy snack. We have no suggestions in this category. . 32