Breakthrough Benefits Management
Actual Course Feedback
Hundreds of Ambitious Organisations, IT Directors, Project Managers and Change
Professionals Have Benefited From Our Breakthrough Benefits Management
Programme to Achieve Return on their Investment and Business Realisation.
Look at what our delegates have to say . . .
“This course has filled in a huge gap for me. Possibly the most valuable course I’ve ever attended.”
“At last, a practical application of a framework I can use to achieve real benefits. Something that has eluded me
quite often.”
“A sound structure/framework. Good opportunity to practice using the framework. Chris and Arnoud are very
positive constructive course leaders.”
“Chris is excellent! He’s mad enough to keep you interested, but brings lots of practical experience to the table.”
“Very well presented, good structure. Will recommend to others.”
“This is good!! Chris and Arnoud gave me new ways to think about benefits management.”
“Introduced me to Cassandra programme – useful for taking back.”
“Opportunity to work with the Cassandra approach in a semi-live mode.”
“It’s been good to put a framework and methodology around something that seems like common sense, but is
rarely done well.”
“It’s changed the way I should manage benefits. Identified a different approach to the one my organisation
currently employ.”
“The programme gave an excellent overview, personally I feel equipped to plan more effectively to manage a
project successfully. Time out to think & apply this to my current role has been invaluable.”
“As an organisation we do not do enough work in benefits management. I have learnt new techniques which I
hope to be able to put into practice. I hope to be able to convince senior management to start to adopt this
benefits management approach.”
“Being very new to my role, my knowledge on Benefits Management was extremely limited. I have learnt a
tremendous amount and now feel able to utilise this for my project.”
“Finally I will be able to add significantly more value in my organisation.... I am confident that time and effort will
be saved.”
www.cranfield.ac.uk/som/benmgt
“The commonsense technique of linking the benefits to enabling change etc using the Cassandra benefits network
gives me a useful cross checking process and link in Benefits to the Business Change which is currently a
weakness.”
“I gained a framework that is transferable to different projects and operations.”
“Introduction to an organised process/structured tool to allow the communication/visibility of key benefits.”
“Crucial for customer delivery. Breakout sessions brought techniques to life.”
“It has shown me how to highlight the benefits in detail, think carefully about the stakeholders to be involved, and
how to engage all parties concerned.”
“Brilliant, I now have a greater understanding of the Cassandra Benefits Dependency Network and how to apply
this to our local projects.”
“I am in a situation different from that of other attendees, because I already knew the methodology and had used it
before attending the course. Reasons for attending the course were mostly learning any updates and understand
how better to approach a client assignment. In that context I benefited from attending in line with expectations,
particularly thanks to Chris and Arnoud involvement in the workshops and them mentioning real life projects they
worked on.”
“Conclusively, I now have a structured approach with good tools and methodology that I can use to achieve the IT
benefits as planned by my employer.”
“Always some useful material at Cranfield, well scoped and taught professionally. I will be: Adding responsibility for Benefits Management
 Considering portfolio management
 Using Cassandra technique to extract strategic benefits for all my projects.”
“Great tools and framework. Gave me an opportunity to think strategically on delivering benefits that meets our
bottom line.”
“Applicable in my job.”
”Also useful was the transferable skills from other industries, learning about how/methods others use & how this
impacts on personal + project success. ”
”I have learnt a lot of new ways to conduct my approach to benefits management. ”
”I will apply and tailor these lessons to my own personal projects. ”
”I have learnt the importance of key aspects that I didn’t feel were important before I attended. ”
”Clear idea of how the approach fits together. ”
”It was great working with a diverse group of attendees from different organisations. ”
”I got a tool kit to take away and utilise in a work setting. ”
www.cranfield.ac.uk/som/benmgt
”Having time to reflect overnight was useful. ”
”I gained an appreciation of a structured framework for realising and enabling benefits to be derived from projects
and to support the presentation of project portfolio vs BAU activities. ”
”Understood a structured approach to Benefits Management. ”
Leading Organisations Who Have Attended This Course
BAE Systems – Business Change Analyst
Castorama Polska – Finance Director
Hewlett Packard - Business Change Consultant
EON – Head of Marketing Operations
Warburtons – Programmes Manager
Microsoft - Platform Technology Specialist
Michael Page International - Operational Business Analysis Manager
British Energy Plc - Fleet Programmes Analysis Manager
Visa Europe - Business Consultant
University of Surrey - IT Director
Logica Consulting – Managing Consultant
National Police Improvement Agency – Portfolio Manager
Northampton NHS Trust - Clinical Change Manager
Morgan Stanley – Business Manager
Historic Royal Palaces - Head of Information Systems
Astra Zeneca – Head of Information Systems
EDS – Programme Management Consultant
Nottingham NHS Trust – Head of ICT and Business Engagement
Cap Gemini – Management Consultant
Healthcare Commission - Senior Business Analyst
British Sugar plc - IT Business Analyst
Random House – Project Manager
North Cumbria NHS Trust - Benefits & Change Manager
www.cranfield.ac.uk/som/benmgt