HFT 2750 (111B) Event Management MWF 4 Spring 2015 University of Florida College of Health and Human Performance Department of Tourism, Recreation & Sport Management HFT 2750 - Event Management (section 111B) Instructor: Dr. Cynthia Willming Office: FLG 190A (1st floor) Email Address: willming@hhp.ufl.edu Telephone: 352-294-1662 Course Time: MWF 4 (10:40 am – 11:30 am) Course Location: FLG 245 Course Web Site: CANVAS Office Hours: MWF 11:30 am - 12:30 pm & by appointment *The best way to contact me outside of office hours is through email. Course Description: Event management is an introductory course designed to familiarize students with an overview of the meeting, incentive, convention, and exhibition (MICE) industry. The course explores the various roles of businesses and careers associated with the event industry. Course Objectives: Students will learn to: Define basic event subfields Describe the history, present state, and future of the event industry Differentiate between the types of event organizers Identify the responsibilities of event planners Explain the role of general service contractors, destination marketing organizations, destination management companies, meeting planners, and event planners within the industry Understand the venues associated with meetings, incentives, conventions, and exhibitions Discuss the legal issues associated with being an event manager Explain the role of tourism and hospitality sectors within the event industry Required Text: Fenich, G. (2012). Meetings, Expositions, Events, and Conventions: An Introduction to the Industry. Upper Saddle River, NJ: Prentice Hall. Selected References: Goldblatt, J. & Supovitz, F. (1999). Dollars & Events. How to Succeed in the Special Events Business. John Wiley & Sons: New York, NY. Goldblatt, J. & Nelson, K. (2001). The International Dictionary of Event Management. Second Edition. John Wiley & Sons, Inc.: New York, NY. Hoyle, L. (2002). Event Marketing. John Wiley & Sons, Inc.: New York, NY. Malouf, L. (1999). Behind the Scenes at Special Events. John Wiley & Sons: New York: NY. 1|P age HFT 2750 (111B) Event Management MWF 4 Spring 2015 Ramsborg, G. and et al. (2008) Professional Convention Management Association. Professional Meeting Management – Comprehensive Strategies for Meetings, Conventions and Events. 5th Edition. Kendall/Hunt Publishing Company: Dubuque Iowa. Rutherford-Silvers, J. (2012). Professional Event Coordination. John Wiley & Sons Inc.: New York, NY. Sonder, M. (2003). Event Entertainment and Production. John Wiley & Sons, Inc.: New York, NY. Supovitz, F. (2004). The Sport Event Playbook. John Wiley & Sons, Inc.: New York: NY. Weirsma, B. (1994). Creative Event Development. Weirsma: Indianapolis, IN. Instructional Methods: The instruction of the course consists of lectures, group activities, discussions, guest lectures, videos, and experiential learning. Students are required to read course materials prior to attending class and participate in discussions and activities. Assessment Methods: Student assessment includes but is not limited to exams, assignments, essays, videos, guest speakers, and student presentations. Grading Scale: A AB+ B BC+ C CD+ D DE 93-100 90-92 87-89 84-86 80-83 77-79 74-76 70-73 67-69 64-66 60-63 59 & below 4.0 3.67 3.33 3.0 2.67 2.33 2.0 1.67 1.33 1.0 0.67 0.0 Grading Rubric: A, A- Outstanding: The assignment surpasses requirements and is well organized, analytical rather than descriptive, uses solid references, and excellent grammar and spelling. B+, B, B- Very Good: The assignment exceeds the minimal requirements and is well organized, more descriptive than analytical—may not explain differences or contradictions, resources are not as extensive as the A paper, and minimal issues with grammar and spelling. C+, C, C- Average: The assignment might or might not meet all criteria, organization is average, paper is too descriptive, few references, and poor grammar and spelling. 2|P age HFT 2750 (111B) Event Management MWF 4 Spring 2015 D, F Below Average/Fail: The assignment does not meet the minimum criteria for acceptance. The student displays little effort in completing the assignment. Course Assignment Grades: Grades are based on total accumulated points. Attendance (10 random days x 3 pts.) 30 points Mid-Term Exam 100 points Final Exam 100 points Assignments (345 points) Student Contract 10 points Out-of-Class Assignments (3 x 15 pts.) 45 points Venue Inspection 100 points Memorandum 50 points Presentation of Event Critique 50 points Peer Review Evaluations (5 x 5 pts.) 25 points Career Research Analysis 65 points Total 575 points 5.2% 17.2% 17.2% 2% 8% 17.2% 9% 9% 4% 11.2% 100% Attendance (10 random days x 3 pts. = 30 points): Random attendance is taken 10 times throughout the semester, resulting in a possible 30 points (10 days x 3 pts.). Attendance points are earned when the student is present in class and signs the attendance sheet. If the student leaves class early or arrives late and does not sign the attendance sheet, the student is considered absent and zero attendance points are earned. No exceptions! If you are absent from class, you are responsible to obtain the information missed from another student. Mid-Term and Final Exams (2 @ 100 pts. = 200 point): Two exams are administered during the semester based on lectures, group discussions, assigned readings, videos, guest speakers, student presentations, and supplemental materials. Exams are multiple choice, true/false, fill in the blank, and/or short answer. Students attending class and studying course materials tend to earn better grades than those students who are not as committed to their education. Make-up exams are NOT PERMITTED unless absences are in accordance with the University’s Make-Up Policy. Assignments (345 points): Assignments are designed to assist students in understanding the event industry. Assignments must be submitted to the instructor at the beginning of class, following APA guidelines (http://www.apastyle.org/): double spacing, Times New Roman, 12-point font, and 1” margins. The first page of assignments should include the first and last name of the student, course section, date, and title centered at the top of the page. Please do not include cover pages as it wastes paper. Carefully, PROOFREAD your assignments because deductions are taken for using incorrect spelling, grammar, punctuation, and syntax. Assignments are NOT to be uploaded to the CANVAS webpage or emailed to the instructor. Hard copies of all assignments must be turned in at the beginning of class and late assignments are NOT accepted unless in accordance with University’s Make-Up Policy. Technology problems are not acceptable excuses for late assignments. Please keep all assignments returned to you because if I do not have a grade 3|P age HFT 2750 (111B) Event Management MWF 4 Spring 2015 recorded for a particular assignment, and you do not have the assignment to verify your grade, it is assumed that you did not turn in the assignment. Refer to the Course Schedule for assignment due dates. Course Policies 1. Attendance and Participation: Students are expected to attend class regularly and actively participate in the course, requiring regular attendance, participation in discussions, reading/studying course materials, completion of assignments, and seeking assistance from the instructor when course-related issues become unmanageable. Students attending class regularly and studying course materials tend to earn higher grades than students who are not committed to their education. If you are absent from class, it is your responsibility to obtain the missed information from a classmate. Requirements for class attendance are consistent with university policy: https://catalog.ufl.edu/ugrad/current/regulations/info/attendance.aspx. 2. Excused Absences: The instructor must be notified of absences in advance through email. Requirements for class attendance are consistent with university policy: https://catalog.ufl.edu/ugrad/current/regulations/info/attendance.aspx. The following are examples of excused absences: Documented illness Serious family emergency Certain curricular requirements Military obligation Severe weather conditions as noted by the University Observance of religious holidays 3. Unexcused Absences: The instructor must be notified of absences in advance through email. If students have other commitments, preventing them from attending the course, the student should drop the course immediately. Requirements for class attendance are consistent with university policy: https://catalog.ufl.edu/ugrad/current/regulations/info/attendance.aspx. The following are examples of unexcused absences: Outside extracurricular activities Work Family or personal vacations Fraternity or sorority functions Problems with transportation 4. Make-Up Policy: Students are able to make up assignments consistent with university policy: http://catalog.ufl.edu/ugrad/current/regulations/info/attendance.aspx. 5. Course Assignments: Assignments must be typed, double-spaced (unless noted otherwise), follow APA guidelines, and include correct grammar, spelling, punctuation, and syntax. If the 4|P age HFT 2750 (111B) Event Management MWF 4 Spring 2015 aforementioned items are not adhered to, points are deducted from the assignment. Hard copies of assignments are due at the beginning of class and on specified due dates. Refer to the Course Schedule for due dates. Assignments are NOT to be uploaded to CANVAS. Technology problems are not acceptable excuses for late assignments. Late assignments are not accepted unless in accordance with the university’s make-up policy. Please keep all assignments returned to you because if I do not have a grade recorded, and you do not have the assignment to verify your grade, it will be assumed that you did not turn in the assignment. Assignments must follow APA guidelines (http://www.apastyle.org/) and use appropriate grammar, spelling, punctuation, and sentence structure; otherwise, points are deducted from the assignment. Refer to APA guidelines below: Use correct spelling, grammar, punctuation, and sentence structure Include 1” margins Type first and last name, date, and centered title of the assignment on the first page (no cover page) Double-spaced and typed Use Times New Roman and 12-point font Include citations if necessary, otherwise the work is considered plagiarized PROOF READ ALL ASSIGNMENTS! 6. Technology: The use of laptops and/or cell phones is NOT permitted. All electronic devices must be turned off (not on vibrate) and put away so these devices are NOT visible during class. Students are strictly prohibited from recording (audio, video, or pictures) course lectures. 7. Professional Behavior: Professional behavior is expected from all students. This includes respect and consideration for other students, guest speakers, supervisors, and faculty. Examples of appropriate classroom behaviors include: Paying attention in class Reading course material before attending class Engaging in class discussions respectfully Arriving to class on time Refraining from using technology Putting away all electronic devices before class begins Refraining from whispering or side discussions Demonstrating the use of appropriate language through communication in class or through email 8. Accommodations: Support services for students with disabilities are coordinated by the Disability Resource Center in the Dean of Students Office. The Dean of Students Office will provide documentation to the student who must then provide the documentation to the instructor when requesting accommodation. Please inform the instructor during the first week of class. 5|P age HFT 2750 (111B) Event Management MWF 4 Spring 2015 9. Counseling Services: The UF Counseling and Wellness Center offers a variety of resources for students: https://www.counseling.ufl.edu/cwc/Default.aspx, 392-1575, UFPD 392-1111, or 911 for emergencies. 10. Honor Code: “As a student at the University of Florida, you have committed yourself to uphold the Honor Code, which includes the following pledge: “We, the members of the University of Florida community, pledge to hold ourselves and our peers to the highest standards of honesty and integrity. “You are expected to exhibit behavior consistent with this commitment to the UF academic community, and on all work submitted for credit at the University of Florida, the following pledge is either required or implied: "On my honor, I have neither given nor received unauthorized aid in doing this assignment." It is assumed all students will complete all work independently in each course unless the instructor provides explicit permission for you to collaborate on course tasks (e.g. assignments, papers, quizzes, exams, etc.). Furthermore, as part of your obligation to uphold the Honor Code, you should report any condition that facilitates academic misconduct to appropriate personnel. It is your individual responsibility to know and comply with all university policies and procedures regarding academic integrity and the Student Honor Code. Violations of the Honor Code at the University of Florida will not be tolerated. Violations will be reported to the Dean of Students Office for consideration of disciplinary action. For more information regarding the Student Honor Code, refer to the following web site: http://www.dso.ufl.edu/SCCR/honorcodes/honorcode.php.” As per the University’s Students Rights and Responsibilities (www.dso.ufl/STG), any student found cheating, plagiarizing a written assignment, or falsifying a course requirement will receive a failing grade for the course or be referred for University disciplinary action. 11. Course Evaluation: Students provide feedback about the quality of instruction based on 10 criteria. These evaluations are conducted online at https://evaluations.ufl.edu. Tentative Course Syllabus Date Jan 7 Jan 9 Topic Course Introduction & Syllabus Review Ch. 1 Introduction to MICE Jan 12 Jan 14 Ch. 1 Ch. 1 Assigned Reading & Assignments Read course syllabus Read Ch. 1 Read syllabus Read Ch. 1 Event Sign Up Read Ch. 1 Read Ch. 1 6|P age HFT 2750 (111B) Event Management MWF 4 Spring 2015 Jan 16 Jan 19 Jan 21 Jan 23 Ch. 2 MICE Organizers & Sponsors Site Inspection Discussion No Class - MLK Day Out-of-Class Assignment Event Critique Presentations Jan 26 Jan 28 Ch. 2 Ch. 2 Jan 30 Event Critique Presentations Feb 2 Feb 4 Ch. 3 DMOs Ch. 3 Feb 6 Event Critique Presentations Feb 9 Ch. 4 Meeting & Convention Venues Ch. 4 Feb 11 Feb 13 Feb 16 Feb 18 Feb 20 Feb 23 Feb 25 Feb 27 Mar 2 Mar 4 Mar 6 Mar 9 Mar 11 Mar13 Mar 16 Event Critique Presentations Ch. 4 Out-of-Class Assignment Out-of-Class Assignment Exam Review Event Critique Presentations Mid-Term Exam, Chapters 1-4 Spring Break Spring Break Spring Break Ch. 5 Exhibitions Ch. 5 Event Critique Presentations Ch. 5 Read Ch. 2 Due: Student Contract No Class – MLK Day Out-of-Class Assignment Due: Out-of-Class Assignment Due: #1 Site Inspection & Memo Due: #1 Event Critique Presentations Read Ch. 2 Read Ch. 2 Due: #2 Site Inspection and Memo Read Ch. 3 Due: #2 Event Critique Presentations Read Ch. 3 Read Ch. 3 Due: #3 Site Inspection and Memo Read Ch. 4 Due: #3 Event Critique Presentations Read Ch. 4 Read Ch. 4 Due: #4 Site Inspection and Memo Due: #4 Event Critique Presentations Read Ch. 4 Out-of-Class Assignment Out-of-Class Assignment Due: #5 Site Inspection and Memo Due: #5 Event Critique Presentations Mid-term Exam No Class No Class No Class Read Ch. 5 Read Ch. 5 Due: #6 Site Inspection and Memo Due: #6 Event Critique Presentations Due: Career Research Analysis 7|P age HFT 2750 (111B) Event Management MWF 4 Spring 2015 Mar 18 Internship Fair Mar 20 Mar 23 Mar 25 Event Critique Presentations Ch. 6 Service Contractors Ch. 6 Mar 27 Mar 30 Apr 1 Ch. 6 Out of Class Assignment Out of Class Assignment Apr 3 Out of Class Assignment Out of Class Assignment Apr 6 Ch. 7 Destination Management Companies Ch. 7 Event Critique Presentations Ch. 8 Special Events Ch. 8 Read Ch 7 Due: 2 Out of Class Assignment Due: #9 Site Inspection and Memo Due: # 9 Event Critique Presentations Apr 8 Apr 10 Apr 13 Apr 15 Meet at the entrance of the Florida Gymnasium Due: #7 Site Inspection and Memo Due: #7 Event Critique Presentations Read Ch. 6 Read Ch. 6 Due: #8 Site Inspection and Memo Due: #8 Event Critique Presentations Read Ch. 8 Read Ch. 8 Due: # 10 Site Inspection and Memo Due: # 10 Event Critique Presentations Apr 17 Event Critique Presentations Apr 20 Apr 22 Final Exam Review Final Exam Apr 24 No Class – Reading Day Final Exam Review Final Exam 10:40–11:30 am, Room 245 No Class – Reading Day Apr 29 Wed Final Exam (Chs. 5-8) Final Exam 3:00-5:00 pm, Room 245 Note: The instructor may alter the syllabus at any time with advance written notice to the students. 8|P age