No confidence in Smart IT – Protect UCL services and jobs Proposed by Ben Towse Seconded by Luke Durigan UCLU notes 1. UCL management’s plans to restructure the Information Services Division (ISD) under the Smart IT plan 2. That the first 2 phases of Smart IT have already been implemented, with a 40% increase in the number of managers. 3. Phase 3, if implemented, will involve substantial restructuring, including substantial reductions in the number of core staff responsible for actually delivering ISD services to students and academics, and the extension of precarious status for many employees. UCL has refused to guarantee no compulsory redundancies and is demoralising large numbers of ISD staff by placing their positions at risk in an opaque manner. 4. Phase 3 was initiated with a minimum of consultation and despite the majority of ISD staff petitioning for the process to pause. Consultation documents have been incomplete and despite staff estimates that the process has cost about £0.5 million already, management says the review of ISD which prompted it is not documented and refuses to explain the conclusions, claiming they are “self-evident”. When asked how service levels could be maintained or improved with staffing reductions, managers responded that the reformed ISD would somehow be more efficient, and were unable or disinclined to further elaborate. 5. Smart IT reframes the role of ISD from supporting an integral part of UCL, supporting the academic goals of the university, to a contract-bound provider of commercial services in a seller-customer relationship. 6. In an Extraordinary General Meeting, UCU members voted no confidence in the Smart IT process, in defence of jobs and because they believe it will damage the quality of ISD service and therefore damage everyone engaged in UCL’s academic mission. UCU members are demanding that UCL commit to the following demands, and if these are not met, to declare this a dispute, and if negotiations break down to ballot for industrial action: a. an upfront commitment to no compulsory redundancies, b. 'Smart IT' must be paused until time and resources are allocated to ensure genuine and full consultation with ISD staff over all aspects of it, c. full disclosure on use of contractors, now and in the future, d. negotiations over changes to working hours, e. negotiations over limiting the use of fixed-term and finite-funded posts. UCLU believes: 1. Smart IT will damage the quality of IT services provided to the rest of UCL, including us as students, by reducing the number of service-providing staff and demoralising remaining staff, and by distancing us from those who provide our support services, who will be forced to treat students and academics as customers not colleagues. 2. The implementation of Smart IT is rushed, poorly evidenced and poorly thought-through. 3. UCU is making every reasonable effort to engage management in consultation and negotiation, and if they are forced to take industrial action it will be the fault of management. UCLU resolves: 1. To declare no confidence in the Smart IT resstructuring and to back all of UCU’s demands. 2. In particular, to demand that UCL guarantee no compulsory redundancies, no service staffing reductions, full transparent costing and justification of all internal reform plans and comprehensive consultation and negotiation with all affected staff and students and their trade and student unions over this and all proposed internal reforms and restructurings. 3. To support UCU if they are forced to move to industrial action. UCLU mandates: 1. The Education & Campaigns Officer and Education Officer to take these demands to UCL and to convey UCLU’s support and solidarity to UCU.