MANAGEMENT EDUCATION ALLIANCE SEPTEMBER 2005 NEWSLETTER INSTITUTIONAL ENRICHMENT In its quest to strengthen business education for African- and Hispanic-Americans, the Management Education Alliance has focused on faculty effectiveness as the key determinant in the student learning process. It has striven to increase faculty effectiveness in three ways: faculty development, curricular innovation, and institutional development. Faculty development and curricular innovation are easy to understand. The former includes programs addressing business topics of interest—such as Supply Chain Management and Business Ethics—and the art of teaching; the latter includes programs addressing new or improved course designs and content. In contrast, Institutional Enrichment is not so obvious. Simply stated, Institutional Enrichment is focused on strengthening a business school’s abilities to provide an intellectually rich and supportive environment to the faculty by enhancing the strategy and operations of the organization. While all business schools offer courses on formulating and implementing business or corporate strategy, many fail to practice what they preach. Yet, business schools are in business, competing for students, for faculty, for recruiting firms, for grants and donations, and for public ranking. To compete successfully for such assets—best students, most talented faculty members, strongest placement, strong cash flow—business schools need a game plan or strategy that can result in a sustainable competitive advantage. p1p Early in its history, the Alliance began promoting such planning. For example, in 1995, it encouraged South Carolina State University School of Business, because of its distinctive strength in agribusiness, to focus attention on preparing students for working in food- and fiber-related related industries. The logic was compelling: • Agribusiness accounted for 17% of the nation’s GNP and far more when all firms with important agriculturally-related business interests are taken into account; • The leading firms in the industry—such as, Nabisco R. J. Reynolds, Coca-Cola, International Paper, DuPont (agricultural chemicals)—wanted to hire qualified AfricanAmerican graduates for management positions; • No business school with large numbers of African-American students explicitly served this market; These facts revealed an opportunity for SCSU to become a leader in preparing students for agribusiness-related managerial positions, attracting leading firms for recruiting and creating opportunities for faculty research and consulting. This strategy would enable the SCSU School of Business to compete more effectively for faculty, students, funding recognition. While the idea of a focused strategy is appealing and relatively easy to understand, it is not easy to implement, especially in an academic setting where tenure and tradition hold sway. For this reason, MEA selected Bentley College as the site of its Annual Meeting in May, 2005. Bentley College, a long-standing supporting business school member of the Alliance that was successfully engaged in carrying out a strategic redirection, would serve as a case study for the other schools to consider. The meeting began on Sunday afternoon, with a tour of the Bentley Campus in Waltham, Massachusetts, featuring the Hughey Center for Financial Services (Trading Room), The Winer Accounting Center for Electronic Learning and Business Measurement, The Center for Languages and International Collaboration, the Center for Marketing Technology, and the Design and Usability Center. Phil Knutel, tour leader and Director of Academic Technology, Library, and Research Services, mentioned how in 1985 Bentley was one of the first schools to require that each student have a personal laptop (then portable or luggable) computer and in 1991 received a national award for its $22 million academic technology facilities and their use in educational programs. An informal presentation by Bentley Phil Knutel leads a tour of Bentley’s campus. President, Joseph Morone, followed. and He described how the school had been somewhat adrift in its search for a defining and unifying strategy when he arrived eight years earlier. His first task was to gain the confidence of the faculty, Similarly, in 1997, MEA worked with St. Mary’s School of administrative officers, and board of trustees in support of his Business and Administration to focus on preparing students for intention to follow and elaborate a strategy of focusing on international operations in Latin America. The recent creation of information technology as an integral part of every aspect of NAFTA, proximity to Mexico, and a predominantly Hispanic business management. Business ethics and international business student body provided St. Mary’s with an opportunity to gain a were also identified as important elements of the emerging school leadership position in this market. In 2000, the Florida International strategy. The Center for Business Ethics, founded almost 25 years University College of Business Administration, with its large earlier, provided a firm platform for the former element. Hispanic student body in Miami, followed suit in adopting a similar strategic initiative. In the same year, North Carolina A&T State The fourth and possibly the most radical element of change was to University School of Business and Economics announced approval make Arts and Sciences an “equal partner” with business in the of a Master of Science in Management degree program that was Bentley learning experience. English addressed business designed to prepare students for managerial positions in communications, mathematics connected with finance, philosophy technology-related businesses, thereby exploiting the university’s with business ethics, history with general management, and foreign strong reputation and capacity in engineering and technology. The languages with international business. A new organizational MSM includes program concentrations in Transportation and structure was created to include a Dean for Arts and Sciences on a Business Logistics and in Management Information Systems. par with a Dean for Business under a Provost and VP for Academic Affairs. These various initiatives shared two features in common. First, they focused on distinctive aspects of business practice that would Initially, all went well. It was only when President Morone decided appeal to large numbers of companies: SCSU on an industry with to accelerate the changes that he encountered pushback. The distinctive characteristics (agribusiness-related), St. Mary’s and important lesson that he learned and shared with MEA deans was FIU on a geographical area (Latin America-U.S. interconnection), to beware of overconfidence in leading organizational change and and NCAT on a functional area (technology-related management). not to get too far ahead of the people involved. Second, by virtue of their focus on distinctive areas of business, Reengaging the faculty in a more consultative manner and with a they also placed increased emphasis in the curriculum on business more deliberate pace, Dr. Morone was successful in regaining practice as compared to general academic theories, with a greater support for continued change. use of case studies and field work. p2p Accreditation Standards for Business Accreditation manual, as revised in January 1, 2005, provided the participants with detailed guidelines for each consideration. Bentley Tour: (left to right) Dean Russell, St. Mary's; Vice President Scott, Springs Industries; Dean Craig, North Carolina A&T State; Professor Konsynski, Emory Bentley’s strategy for moving to “the next level” and then to “the next, next level” was marked by the following accomplishments: • Alumni support increased appreciably, enabling the school to make the expenditures necessary for improving facilities and faculty. • The quality of faculty hires increased markedly in all areas of business and the arts and sciences. • The quality of undergraduate enrollment improved between the years 2000 and 2005 with the mean SAT score increasing from 1130 to 1220, the percentage of SATs greater than 1200 from 26% to 62%, and the percentage of students in the top 20% of their class from 48% to 71%. • Bentley gained recognition in the business press, ranking nationally among the Top 50 undergraduate business programs and the Top 20 Information Systems and Accounting programs in the “America’s Best Colleges 2006” edition of U.S. News and World Report. Dean Joyce Elam of Florida International highlighting the challenges the new AACSB standards pose. The following brief excerpts describe the nature of each topic: In summing up the school’s efforts to date, Dr. Morone indicated that the major part of expanding and improving facilities has been accomplished. Funding will be redirected to building the academic strength of the faculty, with increased support for research and teaching. In conclusion, he happily reported a unanimous faculty vote in support of a proposed new doctoral program and a highly favorable AACSB accreditation evaluation as recent signs of positive momentum in moving ahead to “the next, next, next level.” Deans’ Workshop Discusses New AACSB Accreditation Standards On January 30-31, 2005, the deans of the MEA core schools met at Florida International University’s College of Business Administration in Miami for the annual Deans’ Workshop to discuss the challenges of meeting the new AACSB accreditation standards. As stated in the invitation, “Most of us will be going through the new Maintenance of Accreditation over the next few years. The purpose of the workshop is to share information with each other—what questions you might have in preparing for the maintenance of accreditation review, what new processes and programs you have put in place, what challenges you have encountered in implementing the new standards, what you have learned from your participation as a Peer Review Team member on previous visits, and other similar experiences.” Participants were assigned to one of three panels to discuss and present their views on best practices with respect to Strategic Management, Participants—Students and Faculty, and Assurance of Learning. The AACSB’s Eligibility Procedures and p3p • Strategic Management - The school articulates its mission and action items as a guide to its view of the future, planned evolution, infrastructure, and use of resources. Strategic management standards verify that the school focuses its resources and efforts toward a defined mission as embodied in a mission statement. • Participants—Students and Faculty - A direct link exists between a school’s mission, the characteristics of students served by the educational programs, the composition and qualifications of the faculty members providing the programs, and the overall quality of the school. Learning by students as they prepare for business, management, or academic careers is strongly dependent on the quality of instruction offered to them. Participants standards substantiate the characteristics, interactions, and utilization of the human resources that constitute the learning community of the school. Participants and their interactions are at the center of much what defines quality for higher education in business. • Assurance of Learning - Student learning is the central activity of higher education. Members of the business community, students, and faculty members each contribute valuable perspectives on the needs of graduates. Assurance of Learning Standards evaluate how well the school accomplishes the educational aims at the core of its activities. Few characteristics of the school will be as important to stakeholders as knowing the accomplishment levels of the school’s students when compared against the school’s learning goals. Whitlock, Director of Compensation and Benefits and current program coordinator, “Frequently, parents and other family members attend the intern’s final presentation to the management team. It takes on the feeling of a graduation, of sorts.” Subsequently, each student’s supervisor provides a written performance evaluation designed to provide feedback to SCSU faculty and constructive guidance to the student. In reviewing the first session of the program, Jim Dorton, then vice president, treasurer, and coordinator of the student intern program observed, “A properly run internship program takes a lot of hard work but pays huge dividends to all participants. The company gets highly motivated temporary employees and at the same time is able to give deserving students their first big break.” Shortly after the conclusion of the first session, Bowater announced the hiring of Marcus Wells, an intern who had graduated the prior May, as an auditor. Dean Ben Newhouse describing North Carolina Central’s approach to meeting new AACSB standards. The workshop participants included: Dean Joyce Elam Florida International University Dean Glenda Glover Jackson State University Dean Otis Thomas Morgan State University Dean Quiester Craig North Carolina A&T State Univ. Dean Benjamin Newhouse North Carolina Central University Dean Keith Russell St. Mary’s University Dean Alicia Jackson Tuskegee University Dr. Francis Aguilar Harvard Business School Dr. Clifford Perry Florida International University Mrs. Jennifer Scott Springs Industries Corporation Bowater Incorporated is a leading producer of newsprint and coated papers in North America. Reflecting on more recent sessions, Human Resources staff member Angela Dickard commented, “I think the interns are surprised when they first start their assignments to find that we have ‘real work’ for them to do. By the end of the internship, they feel that they have really contributed to our operation. They walk away from Bowater with a sense of accomplishment, excellent work experience and some friendships that were developed along the way. I think that we learn as much from them as they do from us.” The discussions proved so valuable that the participants agreed to revisit the topic at the next Deans’ Workshop in 2006 to track progress, share experiences, and consider future actions. Bowater Completes 15th Session of its Student Internship Program In 2005, Bowater Corporation completed the fifteenth session of its internship program for students of the South Carolina State University School of Business. Since its inception, 36 students have participated in the program, with assignments in Finance/Accounting (17), Information Systems (12), Human Resources (5), and Corporate Communications (2). As stated in the company’s College Internship Program manual, “Bowater recognizes internships as a valuable tool for screening and recruiting personnel for future employment, as well as providing college students with necessary values to become efficient professionals.” The program was launched in August 1997, when four SCSU students began their three and a half month assignment at the Corporate Office in Greenville, SC. As reported in the January 1998 MEA Newsletter, the program was designed to provide the students with experience and skills that would aid them in their chosen careers. In addition to the supervisor to whom each intern reported, he or she was assigned a mentor who would help the student to get acquainted with Bowater and to adapt to the organization and to a professional work environment. At the conclusion of the program, each intern made a presentation to Bowater’s management on a topic related to his or her assigned duties and of benefit to the company. According to Aaron The following three students have just completed a four month internship program working in the Corporate Accounting, Corporate Information Services, and Newsprint Accounting Services Departments: Erinn McCullough (junior year), Raghav Sundaresh (completes his BS in Accounting at the end of the internship), and Keith Teesdale (junior year). ANNUAL MEETING, Bentley Waltham, Massachusetts College, The annual meeting business was conducted on Monday, May 2, 2005. Among other matters, elections for Board Members, Officers, and Committee Chairpersons were held. Please see listing on page 5. p4p Dean Liverpool (Delaware State), Dean Craig (North Carolina A&T State), Dean Lohnde (South Carolina State), and Professor Konsynski (Emory) at the annual meeting. Board Members, Officers, and Committee Chairs The Management Education Alliance member representatives elected the following persons to serve as members of the board and as officers until the next annual meeting in 2006: Board Members Earl Avery Paul Cimmerer Quiester Craig Joyce Elam Sherwood Frey Benn Konsynski Jennifer Scott Otis Thomas Aaron Whitlock Bentley SUPERVALU N. Carolina A&T State Florida International Darden Emory Springs Industries Morgan State Bowater Officers Paul Cimmerer Quiester Craig Sherwood Frey Francis Aguilar Chairman Vice Chairman Treasurer Secretary The following persons were assigned the chairmanship of the following board committees: Committee Chairs Finance Sherwood Frey (Darden, University of Virginia) Membership and Funding Jennifer Scott (Springs Industries) Programs Planning Joyce Elam (Florida International University) 31 Attend Case Teaching and Case Writing Seminars Thirty-one faculty members from Management Education Alliance core schools attended the Case Method Teaching and Case Writing Seminars at the Harvard Business School over the past eighteen months. They are as follows: Case Method Teaching Seminar: Bridget Anakwe Delaware State University Avinash Arya Morgan State University William Brown Clark Atlanta University Minnette Bumpus Howard University Aya Chacar Florida International University Peter Dadalt Morgan State University Evelyn Dadzie Clark Atlanta University Caroline Glackin Delaware State University Hubert Glover Howard University Rajni Goel Howard University Sushil Gupta Florida International University Elania Hudson Clark Atlanta University Shirley Hudson Clark Atlanta University Jide Iwarere Howard University Alice Johnson North Carolina A&T State University Sumit Kundu Florida International University Leyland Lucas Morgan State University Janice Mereba North Carolina A&T State University Innocent Nkwocha South Carolina State University Alice Stewart North Carolina A&T State University Bala Subramanian Morgan State University Ravi Vellore North Carolina A&T State University Nanda Viswanathan Delaware State University Eileen Wall St. Mary's University Stephanie Ward St. Mary's University Case Writing Seminar: Fred Fresh Clark Atlanta University Carlos Rodriguez Delaware State University Brent Smith Morgan State University Ora Spann South Carolina State University Ravi Vellore North Carolina A&T State University Joan Williamson Delaware State University Faculty Members Participate in Harvard Business School Executive Education Programs, summer 2005 The following faculty members were sponsored for executive programs offered April through August 2005, in Financial Management, Technology and Operations Management, Marketing and Human Resource Management. The published fees for these programs range from $5,250 to $8,000. For further information about these and related programs, please see the web site www.hbs.exed.edu. FINANCIAL MANAGEMENT • Driving Corporate Performance - Joseph Onyeocha, South Carolina State • Financial Instruments and Markets - William Barbee, Howard • Valuation - Joel Barber, FIU TECHNOLOGY AND OPERATIONS MANAGEMENT • Building Competitive Advantage Through Operations Mohammad Sadoughi, Delaware State • Managing the Supply Chain - Ganesh Bhatt, Morgan State • Leading Product Development - Shona Morgan, N. Carolina A&T State MARKETING • Consumer Marketing Strategy - Elania Hudson, Clark Atlanta • Strategic Marketing Management - Wen Gong, Morgan State • Marketing Innovative Technologies - Hector Butts, South Carolina State BUSINESS STRATEGY • Strategic Human Resource Management - Ron Merrell, St. Mary’s p5p Management Education Alliance Past Funding UPCOMING, ONGOING AND RECENT EVENTS Since its inception in 1994 through 2004, the Management Education Alliance has spent $1,116,903 in direct support of programs. These funds were allocated as follows: Upcoming Events Faculty Workshop: Breaking Down Silos- Different Approaches to Integration, addressing the Why and How to foster learning across disciplinary boundaries by integrating the curriculum. Bentley College, November 2 – 4, 2005. • Faculty Development - $526,092 or 47% • Curricular Innovation - $279,419 or 25% • Institutional Enrichment - $311,392 or 28% When the estimated funds and in-kind contributions expended by Alliance members in direct support of these programs are included, the funding totaled $1,962,067. Art and Craft of Discussion Leadership November 2005 (tentatively) Harvard Business School Deans' Workshop 2006 Florida International University, to continue discussing the AACSB Accreditation Standards for Strategic Management, Participants, and Assurance of Learning. Sunday afternoon and Monday morning, Jan. 29-30, 2006. • Faculty Development - $946,966 or 48% • Curricular Innovation - $406,890 or 21% • Institutional Enrichment - $608,211 or 31% In 2005, Faculty Development continues to receive the preponderance of funding. Case Writing Workshop Spring 2006, (2 days, time and location to be determined). Faculty Workshop: Supply Chain Management Spring 2006, (1 and 1/2 days, time and location to be determined). Annual Meeting 2006 SUPERVALU, Eden Prairie (near Minneapolis), MN. April 30May 1, 2006 Recent Events Executive Education programs in Financial Management, Marketing, Technology and Operations Management, and Business Strategy and Human Resources Management for participation by faculty members from member minority schools, offered from April through August. MEA Annual Meeting May 1 - 2, 2005 Hosted by Bentley College, Waltham, Massachusetts For more information on the Management Education Alliance or to comment on this newsletter, please contact: Francis J. Aguilar, Executive Director 300 Cumnock Hall Boston, Massachusetts 02163 Phone: 617-495-6494 Fax: 617-495-8736 e-mail: faguilar@hbs.edu The Art and Craft of Discussion Leadership workshop at the Harvard Business School, June 10-11, 2005 and March 18-19, 2005. Deans' Workshop, at Florida International University, January 30-31, 2005, to discuss meeting the AACSB Accreditation Standards for Strategic Management, Participants, and Assurance of Learning. p6p