SHELL RECRUITMENT DAY
Graduate Briefing Pack –
Cyberjaya, Selangor
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 1
CONTENTS
ABOUT THE SHELL RECRUITMENT DAY
Shell careers
Background
A walk through the Shell Recruitment Day
What happens next?
APPENDICES
1 Travel and local information
2Expenses
3 SRD venue
4Accommodation
5 Pre-SRD event
6 Key contacts
7 On the day
8 SRD exercises
9 Technical presentation
10 Technical interview
11 After the SRD
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 2
ABOUT THE SHELL
RECRUITMENT DAY
Congratulations on being invited to join a Shell Recruitment Day
(SRD), and thank you for agreeing to take the time to find out more
about what Shell can offer you.
As one of the routes into Shell, our Recruitment Days give us a
chance to see you in action, assessing you across a variety of
different work scenarios and observing how well you demonstrate
the key competencies we’re looking for. The day gives you the
opportunity to show us your potential and will help you decide if
Shell is the right company for you.
During the SRD, you will participate in a range of activities. The
day includes exercises, interviews and a group discussion –
enabling you to find out how well you cope in different business
scenarios and assess your potential for business or technical
leadership. It is a chance for us to observe you in action.
Upon a successful performance at the SRD, we will endeavour to
find a suitable graduate opportunity for you within the Shell Group,
and determine whether we will be able to make you a formal offer
of employment.
We look forward to meeting you and wish you every success in
your journey with Shell.
PACK CONTENTS
This pack provides you with an overview of the event, its purpose
and more information about the people who will be involved during
the day. It contains:
nAn
overview of the event
nInformation
on who you will meet on the day and the different
exercises you will take part in
nInformation
and preparation forms for the technical presentation
and technical interview – if you have applied for a technical role
you will need to complete a technical presentation OR technical
interview. Both require preparation before the SRD.
nTravel
information and directions
Please read through this pack carefully to ensure you complete all
the necessary paperwork before attending the SRD.
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
BEFORE THE SHELL RECRUITMENT DAY
Travel and expenses
We will reimburse you for the cost of any reasonable or predefined
expenses as long as you can provide receipts. In some cases, Shell
will make travel arrangements for you.
Please see appendix 1 for information on making your travel
arrangements, appendix 2 for information on the reimbursement of
expenses, and appendix 3 for information on the SRD venue.
Accommodation
It is likely that your hotel accommodation will already have been
booked by Shell, covering the cost of your room and breakfast
only. All other charges such as telephone calls will be charged to
your own account, which you will need to settle when checking
out. In some circumstances, you may need to book your own
accommodation and receive reimbursement for the cost from Shell.
To check what arrangements you need to make for your
accommodation, please see appendix 4.
Pre-Shell Recruitment Day events
Events may be scheduled for the afternoon/evening before your SRD.
To find out if an event is scheduled prior to your SRD, and for more
details, see appendix 5.
Dress code
Smart/business dress is recommended for the SRD (no jeans, t‑shirts,
trainers or sportswear).
Safety information
At Shell we care about your safety and are committed to ensuring
that Health, Safety, Security and Environment (HSSE) features as a
key element of our recruitment and learning events. With this in
mind, we have produced some safety advice to help you stay safe
during your visit. Please be sure to read our safety guidance.
Queries
If you have any queries please telephone or email your Candidate
Co‑ordinator listed in appendix 6.
Shell is an Equal Opportunity Employer
If you require an accommodation, any reasonable
adjustments or special assistance for the Shell Recruitment
Day, please contact your Candidate Co‑ordinator.
May 2012 CONFIDENTIAL 3
SHELL CAREERS
A career with Shell is not your average day job – it’s your chance
to join a company that tackles real world problems, like how we
will meet the world’s energy demands over the next half century.
The world will need vast amounts of extra energy in the coming
decades to reduce poverty and to meet growing global demand.
How that energy is delivered will matter to all of us, to our children
and our grandchildren. Energy will need to be produced in
environmentally and socially responsible ways, including dealing
with greenhouse gas emissions.
This is the energy challenge and Shell is committed to playing its
part in building a responsible energy future. We are looking for
creative, motivated individuals who can be positive about the
benefits of energy and apply creative, persistent, problem solving
to meet this challenge.
BACKGROUND
Why do we hold a Shell Recruitment Day?
Attending a Shell Recruitment Day gives us a chance to see
you in action, assessing how you handle a variety of different
work scenarios, observing how well you demonstrate the key
competencies we’re seeking.
It’s a two-way process, because it’s also your opportunity to find out
about Shell and see if we are a good fit for your career aspirations
and ambitions.
What are we looking for?
While your academic record was one of the reasons we invited
you to attend an SRD, our experience has shown that excellent
qualifications alone are rarely sufficient to be successful within a
company as challenging, diverse and global as Shell.
We’ve identified the qualities that we believe are critical to high
performance in Shell and we’ll assess you against our CAR(T) criteria:
n Capacity:
You’ll need to bring the intellectual, analytical and
creative ability to learn quickly, identify issues, make judgements
and propose solutions
n Achievement:
We’ll expect plenty of enthusiasm, resilience and
confidence – you’ll be someone who can always get things done
n
Relationship
skills: You should have the character and ability to
work effectively with others in a diverse team.
We will also want to assess your technical abilities, if you’re
interested in a technical career with us:
n
Technical
skills: Understanding and approaching technical issues
coupled with an enthusiasm for technical challenge.
Please note: You will need to speak conversational English to take
part in the SRD, but your use of English is not one of the selection
criteria. If you are not a native English speaker you will be given
more time to prepare where appropriate, and are welcome to
bring a dictionary.
Who will be involved?
You will meet the following people during your SRD:
Participants – Usually, there are between four and eight candidates
at each SRD. It is important to remember that you are being
assessed as individuals. It is possible for everyone to be successful.
Candidate Co‑ordinator – The Candidate Co‑ordinator is
responsible for the logistics of the SRD, ensuring it runs in a smooth,
timely fashion. The Candidate Co‑ordinator is your first point of call
should you have any questions during the day.
Assessors – The Assessor team is made up of business leaders
who make recruitment decisions for their business. Assessors are
often also the line managers for recruits’ initial assignments.
The role of the Assessor is to help you demonstrate your CAR(T)
qualities. Usually there are four Assessors at each SRD.
SRD Facilitator – The Recruitment Manager responsible for
managing your application will host the day. The facilitator is
an expert on the running of the SRD and assists the Assessors
in following best practice.
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 4
A WALK THROUGH THE SHELL
RECRUITMENT DAY
In some circumstances, a social event will be held the day
before the SRD. To see what provision, if any, has been made,
please see appendix 5.
The day itself
Please note, you may wish to bring along reading/study material
in case of any waiting time in between exercises.
The day generally comprises of three exercises:
1 case study
2 group discussion
3business scenario interview or a technical presentation or a
technical interview*
*If you are applying for a technical role in any of our businesses
you will undertake either a technical presentation or a technical
interview depending on your level of study. If this applies to you,
it will be stated in your covering letter, and you will need to
prepare in advance of the SRD. Candidates for all other
businesses will complete the business scenario interview, which
requires no preparation.
What happens next?
At the end of the day the Assessors meet to review your
performance and the extent to which you demonstrated
the Capacity, Achievement, Relationship and Technical qualities
throughout the day. This review is then used to make a decision
on whether you successfully completed the SRD.
If you were successful at the SRD, we will review your qualifications
against our available job openings and determine whether we will
be able to make you a formal offer of employment. You will then be
advised of our decision.
For detailed information on what happens after the SRD has taken
place, go to appendix 11.
Joining Shell means getting more out of your working life than you
thought possible. We hope that you find the SRD a valuable,
rewarding and ultimately enjoyable experience, and use it as an
opportunity to find out if we fit your career aspirations and ambitions.
We hope that you enjoy the SRD and look forward to meeting you.
The three exercises (with the exception of the technical
presentation/interview) are based around the types of problems
and challenges typically tackled by professionals within Shell.
By using a variety of different situations, we give you numerous
opportunities to demonstrate your personal strengths, skills and
abilities in relation to the criteria of Capacity, Achievement,
Relationships and Technical.
With the exception of the technical presentation and technical
interview, no preparation is required for these exercises.
If you have expressed a preference for a career in Trading, you
may also be asked to take a numerical test. Where this is the case,
it will be mentioned in your covering letter and your Candidate
Co-ordinator will send you background information and example
questions by email.
To find out more about what will happen on the day,
see appendix 7.
For detailed information about the exercises you will be taking
part in, see appendix 8.
See appendix 9 for preparation notes for the technical presentation.
See appendix 10 for the preparation form for the technical interview.
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 5
APPENDICES
1 Travel and local information
2Expenses
3 SRD venue
4Accommodation
5 Pre-SRD event
6 Key contacts
7 On the day
8 SRD exercises
9 Technical presentation
10 Technical interview
11 After the SRD
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 6
APPENDIX 1: TRAVEL AND LOCAL INFORMATION
Travel arrangements
You are highly encouraged to use air transportation, however,
based on your location it may be more convenient to use your
personal transportation. If so, please read more information on
vehicle safety in our HSSE guidelines.
Travel Expenses
Ground transportation is claimable for candidates residing outside
Klang Valley.
Your destination
Wisma Shell, Cyberjaya, Selangor.
By air
The airport you will be travelling to is the Kuala Lumpur
International Airport (KLIA) or Low Cost Carrier Terminal (LCCT).
Both airports are located about 26km from Wisma Shell and travel
time is about 35 minutes.
For more information please visit: www.klia.com.my
Klia Express
If travelling by air, take the KLIA Express to Putrajaya.
One-way Fare: RM9.50
By train
Please use LRT and exit Putrajaya Station. From Station take a taxi
to Cyberjaya which is approximately 10 minutes away.
Note: Travel information listed are indicative only. Subject to
change by service providers.
IMMIGRATION REQUIREMENTS
Non-Malaysians require a valid passport with a minimum of six
months validity from their arrival date.
DON’T FORGET YOUR PASSPORT
OR OTHER IDENTIFICATION
When you visit the Shell Offices you will need to be able to
identify yourself. It is your own responsibility to ensure that your
passport is valid.
PERSONAL INSURANCE
It is your responsibility to arrange any appropriate travel insurance.
Shell is unable to accept liability for loss or damage to any items of
luggage. It is advisable to take out appropriate cover with your
travel agent but you will need to cover the cost of this yourself.
By taxi
Upon arriving KL Sentral, you will need to purchase taxi coupon
from the Budget Taxi counter.
Public taxis are available 24-hours a day. There is a 50%
surcharge for services between 12am (midnight) – 6am.
By car
From South
From Seremban, drive towards Putrajaya. Exit onto Lebuhraya
Utara Selatan-Hubungan Tengah. Slight left onto Lingkaran
Putrajaya.Exit onto Jalan Puchong. Turn left towards Persiaran
Sepang. Slight left onto the ramp to Persiaran Sepang. Turn left
onto Persiaran Sepang. Continue onto Persiaran Multimedia. Turn
left onto Jalan Teknokrat 3. Destination will be on the left.
From North
Using the North-South Expressway (PLUS) ,continue straight onto
Lebuh Raya Utara-Selatan. Continue onto E1. Take the exit onto
Lebuhraya Utara Selatan Hubungan Tengah. Exit onto Lingkaran
Putrajaya. Exit onto Jalan Puchong. Turn left toward Persiaran
Sepang. Slight left onto the ramp to Persiaran Sepang. Turn left
onto Persiaran Sepang.Continue onto Persiaran Multimedia. Turn
left onto Jalan Teknorat 3. Destination will be on the left.
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 7
Shell travel agency
REIMBURSEMENT GUIDE
Carlson Wagonlit Travel (CWT)
No. 1 Jalan Seri Utara 1
Seri Utara, Off Jalan Ipoh
68100 Kuala Lumpur, West Malaysia
(For candidates not residing in the Klang Valley)
Other travelling expenses to Shell Office for the interview will be
reimbursed to you. Where applicable, we will reimburse return
airport transit expenses, receipted taxi and bus charges, Visa, car
parking and any overland travel expenses.
Tel: +6 03 6286 6119
Fax: +6 03 6286 6119
Email: shell@holidaytours.com.my
HOTEL & AIR TRANSPORTATION
Shell provides air travel and hotel accommodation facilities for
candidates who are not residing in the Klang Valley. As the SRD is
a one and a half day event, a one-night hotel stay is provided.
Please follow the guidelines below for the booking process:
Steps:
Within 24 hours of receiving the SRD email invite,
forward it to CWT at shell@holidaytours.com.my and copy
careers@shell.com by using the ‘cc’ function. Please include
the following details in your email:
Please provide all receipts and proof of purchase to substantiate
your claims. Claims not supported by receipts or documents will not
be reimbursed.
All your claims must be converted to your base country currency.
Payment will be credited directly to your bank account. Please
allow 3 to 5 weeks for us to process your claim from the date of
receipt of your claim.
If you are driving to Cyberjaya for the interview, you can claim
mileage at a rate of MYR0.60 per km. Please refer to your
Candidate Co-ordinator to ascertain the maximum round trip rates
for reimbursements.
a) Name as per Identity Card/Passport: XXX
b) Email address: XXX@XXX.com
c) Mobile/contact no: XXX
d) Booking code: MY-GRAD CYBERJAYA
e) Location you are travelling from: XXX
f) Arrival Date/Time: (A day before SRD)
i)Date: dd/mm/yyyy
ii)Time: hh:00 am/pm
(The Pre-SRD event will start at 2 pm)
g) Departure Date/Time (SRD Day)
i)Date: dd/mm/yyyy
ii)Time: hh:00 am/pm
(The SRD will end at 6 pm)
Your travel arrangements will be made by CWT and you
will receive a confirmation email from them with the details
within 2 working days
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 8
APPENDIX 2: EXPENSES
To claim for your travel expenses, you will need to complete an expense claim form and send it to careers@shell.com within 60 days after
your interview/SRD/Final Assessment. You will need to scan all receipts and supporting documents and provide your bank details so that we
can pay the expenses directly into your bank account. In the event you are unable to scan your receipts, please return the form together with
all the original receipts to your Candidate Co-ordinator.
Do not forget to include all receipts and your bank details so that we can pay the expenses directly into your bank account.
What you can claim:
Visa
We reimburse the costs of your Visa.
Taxi
Taxi fares to and from the airport.
Mileage
Please consider alternatives to driving to the Shell Offices, public transport is preferred. If you are travelling by car we will refund
your petrol costs at MYR0.60 per kilometre.
Rail fare
Your economy return ticket will be reimbursed.
Air fare
If you need to fly to the SRD location, our travel agency Carlson Wagonlit Travel (CWT) will book and arrange payment
for your flights.
Bus fare
Your economy return ticket will be reimbursed.
Accommodation
One night of accommodation before the SRD will be booked for you under your name. Shell will be invoiced directly for this. If you
wish to stay longer in Kuala Lumpur, this will be at your own expense.
What you cannot claim:
The invitation assumes you are living at the address currently stated on your application form. If this has changed, please contact your
Candidate Co‑ordinator.
At your accommodation, you are responsible for paying all incidental charges such as telephone calls or minibar charges. Please settle these
on departure.
First-class fares will not be reimbursed.
Failure to provide all details requested could result in a delay in the reimbursement of expenses. Please make sure you make copies of your
expenses and keep them until you have been reimbursed.
Once your expense claim has been received it will take up approximately 5 – 6 weeks before reimbursement.
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 9
CANDIDATE EXPENSE CLAIM FORM
Personal details
Last name
First name
Address
Postal code or zip code
City
State (if applicable)
Country
Email address
Telephone number
Interview/SRD/Final Assessment details
Date Interview/SRD/Final Assessment
Location Interview/SRD/Final Assessment
Bank details
Bank name
Bank country
Bank account owner name
Bank account number
Sort code (applicable for UK banks)
SWIFT code (applicable for Europe and Malaysian banks)
IBAN code (applicable for Europe and Malaysian banks)
Bank key/Routing Number (applicable for US banks)
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 10
Please refer below for the list of Malaysian Bank Swift Code.
For Foreign Candidates, please consult your local bank for the Bank Swift Code.
Bank Name
Swift Codes
Affin Bank
PHBMMYKLXXX
Alliance Bank
MFBBMYKLXXX
Ambank
ARBKMYKLXXX
CIMB Bank Bhd (FKA Bumiputera Commerce)
CIBBMYKLXXX
Citibank
CITIMYKLXXX
EON Bank
EOBBMYKLXXX
Hong Leong Bank
HLBBMYKLXXX
HSBC
HBMBMYKLXXX
MAYBANK
MBBEMYKLXXX
OCBC
OCBCMYKLXXX
Public Bank
PBBEMYKLXXX
RHB Bank
RHBBMYKLXXX
United Overseas Bank (Malaysia) Bhd
UOVBMYKLXXX
Bank Simpanan Nasional Kuala Lumpur
BSNAMYK1XXX
Deutsche Bank AG Kuala Lumpur
DEUTMYKLXXX
Bank Islam Malaysia
BIMBMYKLXXX
Bank Muamalat
BMMBMYKLXXX
Bank Rakyat
BKRMMYK1XXX
The above list shows the most common banks in Malaysia.
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 11
Expenses details
Note: For mileage, please use the following guidelines:
GBP:
Euro:
MYR:
USD:
0.20
0.16
0.60
0.50
per
per
per
per
mile
km
km
mile
Expenses description
Amount
Currency
Total
Please stipulate the currency in which you would like to be reimbursed
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 12
APPENDIX 3: SRD VENUE
Shell Business Service Centre Sdn Bhd
Wisma Shell 3450,
Jalan Teknokrat 3
63000 Cyberjaya,
Selangor.
Tel: +6 03 8316 8888
Fax: +6 03 8686 9221
Map to Wisma Shell
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 13
APPENDIX 4: ACCOMMODATION
Hotel Directions
Shangri La, Putrajaya
Taman Putra Perdana Presint 1, wilayah Persekutuan,
Putrajaya, 62000, Malaysia.
Tel: + 6 03 8887 8888
Fax: +6 03 8887 8889
E-mail: slpt@shanri-la.com
Website: www.shangri-la.com
Cyberjaya Lodge Resort & SPA
Persiaran Multimedia, Cyberjaya,
63000, Selangor, Malaysia
Tel: + 6 03 8312 7000
Fax: +6 03 8312 7001
E-mail: hotline@cyberviewresort.com
Website: www.cyberview-lodge.com
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 14
APPENDIX 5:
PRE-SRD EVENTS
SRD Pre-Briefing
On the afternoon before the SRD, there will be an SRD pre-briefing
from the facilitator, focused around:
nEnsuring
that you are familiar with what will happen the
following day
nProviding
you with a detailed timetable and background
information of activities
nAnswering
any other questions you may have around Shell
and the opportunities we have to offer
nGiving
you the chance to learn more about the selection criteria
and the assessment exercises we will use during the SRD.
Attendance to this event is compulsory. Please check with your
Facilitator/Candidate Co-ordinator if you are not able to attend
this Pre-Brief session.
Dress code
Smart/casual dress is appropriate for both the SRD pre-briefing
and for the SRD.
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 15
APPENDIX 6: KEY CONTACTS
Your Candidate Co-ordinator is available to help you with any questions you may have leading up to your SRD.
Name
Nor Liyana Muhamad Abu Kari
Telephone
+6 03 2091 2254
Email
N.Muhamad-Abu-Kari@shell.com
Name
Zanariah Abu Bakar
Telephone
+6 03 2091 2034
Email
Zanariah.AbuBakar@shell.com
Name
Zuriati Zahid
Telephone
+6 03 2084 3649
Email
Zuriati.Zahid@shell.com
If you have any queries or need further information, please email careers@shell.com
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 16
APPENDIX 7: ON THE DAY
Please make sure you arrive at the office in good time and remember to bring the background information that has been given to you.
On the SRD day, we will ask you to return all the materials that have been given to you. Please do not take them out of Shell after the
SRD has finished.
A typical example of a Technical Shell Recruitment Day programme
Timings
07:30 - 09:00
Candidates
1
2
3
4
5
6
Candidate 1
Candidate 2
Candidate 3
Candidate 4
Candidate 5
Candidate 6
Case Study
Preparation
Case Study
Preparation
Case Study
Preparation
Case Study
Preparation
Case Study
Preparation
Case Study
Preparation
Case Study
Presentation
Case Study
Presentation
Career
Discussion
Career
Discussion
08:10 - 09:40
08:50 - 10:20
09:00 - 9:30
Case Study
Presentation
Case Study
Presentation
09:40 - 10:10
Career
Discussion
Career
Discussion
10:20 - 10:50
Case Study
Presentation
Case Study
Presentation
Career
Discussion
Career
Discussion
10:50 - 11:05
11:05 - 11:10
Individual Reading (5 mins)
11:10 - 11:25
Group Exercise Preparation – Committee meeting (15 mins)
11:25 - 11:55
Group Exercise Review Board Meeting (30 mins)
11:55 - 12:05
Press Conference (10 mins)
12:05 - 13:00
LUNCH
13:00 - 13:45
Technical Interview
/ Presentation
Technical Interview
/ Presentation
13:55 - 14:40
14:50 - 15:35
Technical Interview
/ Presentation
Technical Interview
/ Presentation
Technical Interview
/ Presentation
Technical Interview
/ Presentation
NB: Exercises and times are subject to change depending on the number of candidates and allocated preparation time.
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 17
A typical example of a Commercial Shell Recruitment Day programme
Timings
07:30 - 09:00
Candidates
1
2
3
4
5
6
Candidate 1
Candidate 2
Candidate 3
Candidate 4
Candidate 5
Candidate 6
Case Study
Preparation
Case Study
Preparation
Case Study
Preparation
Case Study
Preparation
Case Study
Preparation
Case Study
Preparation
Case Study
Presentation
Case Study
Presentation
08:10 - 09:40
08:50 - 10:20
09:00 - 09:30
Case Study
Presentation
Case Study
Presentation
Case Study
Presentation
09:40 - 10:10
Case Study
Presentation
10:20 - 10:50
11:05 - 11:10
Individual Reading (5 mins)
11:10 - 11:25
Group Exercise Preparation – Committee Meeting (15 mins)
11:25 - 11:55
Group Exercise Review Board Meeting (30 mins)
11:55 - 12:05
Press Conference (10 mins)
12:05 - 13:15
LUNCH
13:30 - 13:45
Business Scenario
Preparation
Business Scenario
Preparation
13:45 - 14:25
Business Scenario
Business Scenario
14:20 - 14:35
Business Scenario
Preparation
Business Scenario
Preparation
14:35 - 15:15
Business Scenario
Business Scenario
15:10 - 15:25
Business Scenario
Preparation
Business Scenario
Preparation
15:25 - 16:05
Business Scenario
Business Scenario
NB: Exercises and times are subject to change depending on the number of candidates and allocated preparation time.
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 18
APPENDIX 8:
SRD EXERCISES
1. Case study
2. Group discussion
This exercise is completed individually. You will be assigned a role
within a fictitious company in an imaginary country and given
90 minutes to analyse approximately 20 to 25 documents related
to the company’s activities, performance and environment.
The group discussion is completed in small teams. The scenario for
the exercise is around social performance and sustainable
development. Shell gives a proportion of its profits for investment in
social projects. A Review Board made up of representatives from
different committees agree how to allocate the funds and make a
recommendation to Shell.
You will be given some background information about the
company, including the various divisions and the country in which it
operates, before the SRD. This information will form the basis for the
Case Study and the Group Exercise. Information about your
specific task will be given to you at the SRD.
After you have completed the preparation, you will be required to
informally brief two Assessors on:
nissues
facing the company and the key actions you propose
to take
npotential
implications for the company’s short, medium and long
term strategy and direction.
This five-minute informal presentation is followed by a 20-minute
discussion around the issues identified and your proposed actions.
You will be expected to outline the rationale for your proposals
and be able to discuss the topic in a broader context. However,
detailed technical knowledge is not required. During this exercise
we will be observing the elements of Capacity, Achievement
and Relationships.
You will be asked to imagine that you are a community
representative for one of the committees. You will first receive five
minutes to read through the given information before you meet other
committee members and choose which investment proposals to put
forward. Your group will then meet as the Review Board with the
other committees to agree the allocation of funds.
The exercise is split into four parts:
will first be given five minutes to read the information
individually
nYou
the second part, you will take part in a 15-minute
preliminary meeting with other members of your committee to
decide which investment proposals you want to put forward to
the Review Board for consideration
nDuring
nDuring
the third part of the exercise, you will take part in a
25-30 minute Review Board meeting. Your task is to decide how
to allocate the social investment funds and make
recommendations to a Shell representative
the final part of the exercise, you will take part in a press
conference in which ‘journalists’ will ask you questions about
your recommendations.
nIn
The exercise is observed by assessors who will be interested in
finding out how your team works together, and how you manage
the meetings in order to meet the desired objective. Even though
you are working as a team you will be assessed individually.
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
May 2012 CONFIDENTIAL 19
3. Business scenario interview,
technical presentation
or technical interview
If you are a business/commercial candidate you will participate in
the Business Scenario.
Please follow the rules and guidelines below when preparing and
conducting your presentation:
nYour
presentation should focus on a relevant aspect of the area of
your work which you feel best meets the overall objective
nThe
presentation should cover (as appropriate):
nThe
a. Business scenario interview
If you are a business/commercial candidate you will participate in
the Business scenario. There are two sections to this exercise, both of
which last 20 minutes.
nYour
nYour
nYour
In the first section, you will be given a list of business relevant
problems from which you must choose one to analyse and think
about potential solutions. You will have 15 minutes of preparation
time, after which you will meet with two assessors who will ask you
questions about your analysis. You are not expected to be an
expert in the subject area. The assessors will be interested in your
ideas on how you would manage the topic, your purpose, actions
and your ability to support your plan. You will not be required to
deliver a formal presentation.
nMeasurable
nYour
nThe
In the second section, you will be asked to provide examples of
situations in which you have worked as a team and also how you
have learnt or developed a new skill.
b. Technical presentation
If you are applying for a technical role and have experience of
conducting independent and original research or technical project
work (for example PhD or MSc thesis work, or internship experience),
you will need to give a technical presentation. If you are applying
for a technical role and do not have this experience, you will
complete a technical interview instead. If in doubt, please contact
your Candidate Co-ordinator.
objectives of the work
analysis of the main issues
action plan, and who was involved in executing this plan
in addition to you
principal findings and conclusions
results
recommendations for further work (by you or by others)
implications of the work in its widest context
You will be given a maximum of 15 minutes to deliver your
presentation, during which time the assessors will only stop you to
seek clarification.
You are welcome to use PowerPoint slides/overheads but are
limited to a maximum of 12 for your presentation. A projector/
beamer will be available at the time of your presentation. Please
note that you will be assessed on the content of your presentation
and the subsequent discussions, not the ‘gloss’ of your delivery and
view graphs, so it is important to use your preparation time to think
about your content. Please do not spend a long time preparing
overheads/slides – if they are written neatly, this is fine.
After the presentation, you and the assessors will engage in a
discussion that may last for a further 30 minutes. Be prepared to
talk about the content of your presentation and to discuss in a larger
context beyond the academic level to possibly cover implications,
solutions or impact.
You will need to create your technical presentation in advance of
the Shell Recruitment Day. You should prepare a 15-minute
presentation on a technically relevant aspect of your academic
research or work experience.
Please send to careers@shell.com the title of your presentation and
a short summary (half an A4 page Word document) and the
presentation pack at least three weeks prior to attending the Shell
Recruitment Day.
The objective is for you to demonstrate both your research skills and
creative technical abilities that are relevant to the role you are
applying for. We will still be observing the elements of Capacity,
Achievement and Relationships as well as your technical skills
during this exercise.
A laptop with Microsoft PowerPoint, and a projector/beamer will
be available on the day. Therefore, bringing your own laptop is not
required. We cannot guarantee the most recent version of Microsoft
PowerPoint on our laptops, so we advise you to bring your
presentation in a version compatible with Microsoft PowerPoint
2000 or Vista.
You are advised to look beyond the academic application of your
project and expand the rationale behind your research and the
wider consequences. Wherever possible, assessors with expertise
in your area will attend your presentation.
Please be cautious with any confidential information and avoid
using complicated graphics on your presentation slides as they
might not appear correctly if there is a difference in the version.
For more information about the technical presentation,
see appendix 9.
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May 2012 CONFIDENTIAL 20
c. Technical interview
If you are applying for a technical role and do not have
experience of conducting independent and original research or
technical project work, you will sit a technical interview.
This requires preparation in advance of the SRD itself. You will
need to prepare a short description of up to two projects that
you have worked on that are technically relevant to the role you
are applying for.
The objective is for you to demonstrate your technical abilities
that are relevant to the role. Your interview will be based on the
information you provide on the technical interview form, which you
need to submit before attending the SRD.
You will then be asked additional questions on these projects.
We will be observing the elements of Capacity, Achievement
and Relationships as well as your technical skills during this
exercise. Wherever possible, Assessors with expertise in your
area will attend your presentation.
Please complete the technical interview form, giving a summary
of one or two projects, and return it to careers@shell.com
at least three weeks before the SRD. Please be cautious with
any confidential information.
For the technical interview preparation form, please see
appendix 10.
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May 2012 CONFIDENTIAL 21
APPENDIX 9: Technical presentation –
Candidate notes for preparation
Background
As part of the Shell Recruitment Day, we would like you to give a
short Technical Presentation. Two or three individuals who are
currently working in Shell will observe your presentation.
The presentation
Please prepare a 15-minute presentation on a relevant area of
your own professional or research work. The overall objective of
the presentation is for you to demonstrate your technical abilities.
The presentation will be made to individuals in Shell who have a
technical background, but some of them may not necessarily be
from your discipline or area of expertise.
Your presentation should cover the following:
nWhat
were the objectives of your work?
nWhat
was the context for your work? (Be brief!)
nWhat
were the main technical themes?
nWhat
approach did you take and what were the key challenges
that you faced?
nWho
did you work/communicate with?
nWhat
were the principal findings and conclusions?
nWhat
were the measurable results?
nWhat
did you learn from your research?
(We are interested in both technical and personal learnings)
nWhat
are your recommendations for further work?
(This could be by you or by others)
nWhat
are the broader implications of your work?
063 Shell Recruitment Day Graduate Briefing Pack-Cyberjaya, Selangor
You will be given a maximum of 15 minutes to deliver your
presentation during which time the observers will only stop
you to seek clarification. After the presentation, you will
move to a discussion with the observers, which will last for
a further 30 to 40 minutes. During this discussion, you
should be prepared to talk about the subject in question and
other issues that the observers may choose to raise.
To make the presentation, you may use slides/flipcharts. We suggest
you use a maximum of 12 slides for your presentation. Please let us
know the audiovisual equipment you require for your presentation.
What is being evaluated?
The observers will be looking at your ability to communicate technical
information to an audience from a range of technical backgrounds,
your approach to solving a technical challenge and your thoughts
on the implications of your work.
Please note that you will be assessed on your technical ability,
which is demonstrated by the content of your presentation and the
subsequent discussions. We will not be assessing your presentation
skills, nor do we expect you to spend a long time preparing
slides/overheads.
Please send to careers@shell.com the title of your presentation and
any equipment requirements at least three weeks before the Shell
Recruitment Day.
Please contact us if you have any questions.
May 2012 CONFIDENTIAL 22
APPENDIX 10: PREPARATION FORM FOR
TECHNICAL INTERVIEW
Candidate Name:
Study Discipline:
During the Shell Recruitment Day you will have a technical
interview in which you will be asked questions about a project
that you have done which demonstrate your technical skills. The
assessors will be looking at your approach to solve the technical
challenges, your thoughts on the implications of your work and
also your ability to communicate technical information to an
audience from a range of technical backgrounds.
In advance of this interview, we would like you to prepare by
describing one or two specific projects that you have worked
on which you believe demonstrate your technical skills. You can
use projects from university, work placements, internships or even
specific research projects that you believe are relevant to the job
for which you are applying. Try to choose projects that are recent
and significant. Assessors will use the information you provide
as the basis for their discussion with you and therefore you need
to be prepared to provide further information about these
projects. Alternatively, if you have not worked on any relevant
technical projects you may wish to describe a body of research
about a topic area that you believe is relevant to the job for
which you are applying.
Remember, when preparing this information:
n
Be
brief – simplifying complex technical information is a key skill
for Shell employees and therefore we would like you to limit
your description of each project to 150-200 words. Also, think
about how you explain the technical information to individuals
who do not know anything about your specialist area
projects that you believe clearly demonstrate your
technical skills
nSelect
recent projects (within the last three years) – you will need
to be able to discuss these projects in some depth
nUse
about your own personal contribution – it is common to
discuss projects in terms of ‘we did’ and ‘the team did’,
however, we are interested in what ‘you’ did
nThink
n Review
your preparation carefully to ensure the information you
have provided is clear to others who were not working with you
during your project.
You need to complete this form and send it to careers@shell.com
at least three weeks before the Shell Recruitment Day.
The technical interview will last approximately 45 minutes.
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May 2012 CONFIDENTIAL 23
Project 1
What was the background to the project? What was your specific objective? What were the key things that you did? Challenges that you faced?
Who did you work with on this project? What were the results?
Project 2
What was the background to the project? What was your specific objective? What were the key things that you did? Challenges that you faced?
Who did you work with on this project? What were the results?
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May 2012 CONFIDENTIAL 24
APPENDIX 11:
AFTER THE SRD
At the end of the day the assessors meet to review the extent to
which participants demonstrated Capacity, Achievement,
Relationship and Technical qualities. This profile is then used to
make a decision as to whether participants successfully completed
the SRD.
Feedback from this review is given to participants by the SRD
facilitator by telephone between one to three days after the SRD.
Reimbursement of expenses will be made within five to six weeks
after the SRD.
Finally…
We hope that you will enjoy the Shell Recruitment Day and we look
forward to meeting you.
Please note that during the SRD there will be some waiting time in
between exercises, so you may wish to bring along reading/study
material to do during this time.
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May 2012 CONFIDENTIAL 25