User’s instructions
Passion - RIC
PA-105
PA-110
PA-115
The hearing aid, ear-set and accessories shown in these
instructions may not look the same as the ones you
have. We furthermore reserve the right to make any
changes considered necessary.
Hearing aids and their accessories should
not be disposed of with normal household
waste. Please consult your national Widex
distributor for advice on how to dispose of
your hearing aid.
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Contents
Your new hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Ear-tip solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
General info about the hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
The battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Inserting the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Changing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Turning the hearing aid on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Cleaning the hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Changing the microphone grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Possible settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Automatic adjustment of loudness . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Fine tuning loudness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Listening programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Hearing aid with a closed ear-tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Right/left identification and length . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Cleaning the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Cleaning the earwire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Cleaning the ear-tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Changing the ear-set parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Individualising the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
The anchor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Adjusting the anchor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
NanoCare wax guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Changing the NanoCare wax guard . . . . . . . . . . . . . . . . . . . . . . . 37
In case of malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Hearing aid with an open ear-tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Right/left identification and length . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Cleaning the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Cleaning the earwire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Cleaning the ear-tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Changing the ear-set parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Individualising the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
The anchor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Adjusting the anchor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
NanoCare wax guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Changing the NanoCare wax guard . . . . . . . . . . . . . . . . . . . . . . . 56
In case of malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Hearing aid with a custom ear-tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Cleaning the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Cleaning the earwire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
If the earwire needs to be replaced . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
NanoCare wax guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Changing the NanoCare wax guard . . . . . . . . . . . . . . . . . . . . . . . 68
In case of malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Caring for your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Good advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
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General
Your new hearing aid
Thank you for choosing a Widex hearing aid. This is a
hearing aid that allows you to be part of the process of
tailoring the sound to your individual hearing loss and
lifestyle requirements.
Ear-tip solutions
In addition to the hearing aid itself, Passion RIC includes
an ear-set, which consists of an earwire and an ear-tip,
in which the receiver is placed. Below, your hearing
care professional should tick off the solution chosen for
you.
We hope you will be pleased with your new Widex
hearing aid.
All illustrations in this booklet
show a right-ear hearing aid.
Unless otherwise stated, the
same principles apply to the left
ear.
Hearing aid …… Hearing aid …… Hearing aid
with a closed
with an open
with a custom
ear-tip
ear-tip
ear-tip
Unless otherwise indicated, the information provided
in this booklet applies to all three ear-tip solutions. In
addition to the general instructions, please be sure to
read the sections that apply to your specific ear-tip solution.
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General
General info about the hearing aid
The illustration below shows the hearing aid without
any of its other parts (for example earwire and ear-tip).
1. Microphone openings, where the sound enters the
hearing aid.
2. Exchangeable microphone grid, which protects
the microphones against dirt and moisture.
3. On/off function, which is integrated into the battery drawer (see page 14).
Right/left identification
If you wear hearing aids on both
ears, your hearing care professional
can put coloured marks on your
hearing aids so you can easily see
which is for the right ear and which
is for the left ear (red mark = right
and blue mark = left).
The arrow shows the position of
the right/left identification mark.
4. Nail grip on the battery drawer for easy opening.
5. Earwire entry.
1.
5.
2.
1.
3.
4.
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9
General
The battery
The recommended battery type for your hearing aid
is:
Zinc Air battery type 10
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note of
the expiry date and the recommendations regarding
disposal of used batteries on the battery pack. To ensure proper battery function, do not use batteries past
the expiry date. The battery life will depend on a number of factors, such as the hearing aid settings, how
many hours you use it daily and the listening environments in which you use it.
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Inserting the battery
Before inserting a new battery in
your hearing aid, remember to remove the adhesive tab. Once the
tab has been removed, the battery
will start functioning after a few
seconds. Do not use batteries on which there is a sticky
residue from the tab or other unwanted substance.
Use the nail grip to gently swing
the battery drawer outwards. Do
not press the battery drawer beyond the open position.
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General
Place the battery in the drawer so that the small plus (+)
sign on the battery is facing in the direction indicated
by the small plus (+) sign printed on the round battery
holder (see drawing). You can use the provided battery
magnet to steer the battery into place. If the battery
drawer does not close easily, the battery is incorrectly
inserted.
Changing the battery
If you hear four beep-tones from your hearing aid, it is
an indication that the battery is nearly exhausted. Once
the battery is totally exhausted, the hearing aid will be
completely silent. Exactly how long the hearing aid will
function after the beep-tones varies from one case to
another. We recommend that you always have a spare
battery with you.
For adjustment of the beep-tone level or disabling of
the function, please consult your hearing care professional.
Always place the battery in the actual battery drawer
as illustrated and not in the open space inside the
hearing aid.
Never leave an exhausted battery in the hearing aid.
Exhausted batteries may leak, damaging the hearing
aid. When changing batteries, it is a good idea to hold
the hearing aid over a table or a carpet, in case you
drop the hearing aid or battery.
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General
Turning the hearing aid on
and off
Cleaning the hearing
aid
The battery drawer of your hearing
aid also functions as the on/off
switch. The hearing aid is turned
on when a battery is inserted correctly and the battery drawer is
completely closed.
Never clean your hearing aid
with water or cleaning solutions. Instead, clean your
hearing aid with the provided soft cloth after use.
The hearing aid is turned off when
the battery drawer is open.
When the hearing aid is not in use, it is a good idea to
leave the battery drawer open, so as to ventilate the
hearing aid and allow it to dry.
Please remember to switch the hearing aid off when it
is not in use. Remove the battery if the hearing aid will
not be used for several days.
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General
Changing the
microphone grid
Removal
Use a fingernail to remove the
microphone grid as illustrated.
2.
1.
Attachment
First place the lower part of the
microphone grid as illustrated.
Now the grid can easily be
pressed into place as shown in
the drawing.
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Possible settings
Your hearing aid can be set to start up in two different
ways. In the standard start-up setting your hearing aid
actively suppresses whistling while it is being placed
on the ear. An alternative is a setting where the hearing aid whistles slightly while you place it on the ear.
Together with your hearing care professional you can
choose the start-up setting that suits your needs best.
Automatic adjustment of loudness
The hearing aid adjusts loudness automatically in accordance with your sound environment. You do not
have to think about adjusting the volume – it happens
quite automatically.
Important: If the volume in your hearing aid is too loud
or too weak, or if the reproduced sounds are distorted,
or you would like any further information, consult your
hearing care professional.
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General
Fine tuning loudness
Listening programs
Ordinarily, you cannot fine tune loudness in your
Passion hearing aid.
Ordinarily, your Passion hearing aid has one listening
program.
However, if you use a remote control with your hearing
aid, the option of fine tuning loudness becomes available. Each time you adjust the volume via your remote
control, you will hear a beep-tone. For help to determine whether you could benefit from a remote control,
please consult your hearing care professional.
Depending on the model however, you can also use a
remote control to choose other listening programs for
different situations.
If your hearing aid has a remote control, please refer to
the user’s instructions for the remote control.
Your hearing care professional can
help you select the programs that
are of use to you. If your needs
change over time, the combination
of listening programs can be
changed. In the table on the next
page, the hearing care professional
should list the listening programs
that are available in your hearing
aid. You can choose from the following programs:
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General
Chosen program position
If you have chosen to have a remote control, you will
hear beep-tones each time you switch to another program. The beeps tell you which program you have chosen:
Listening
programs
Description
Passion Master
Standard program
*Acclimatisation
Acclimatisation program
*Program 2: Two brief beeps
*Music
Music program
*TV
TV program
If you – in consultation with your hearing care professional – decide on another combination of programs
later, this can be written on the blank form found at the
back of these instructions.
*Program 1: One brief beep
*Program 3: Three brief beeps
*Only on selected models.
*Comfort
Attenuates background noise
*Audibility
Extender
Makes high-frequency
sounds audible
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Hearing aid with a closed ear-tip
Hearing aid with a closed ear-tip
Right/left identification and
length
An ear-set consists of the following parts:
The earwire is available in six different lengths for the right and left
ear, respectively. The individual size
is printed on the ear-set (see drawing).
1. Earwire
2. Anchor
3. Closed ear-tip
3a. Sound bore
Red print indicates that it is for the
right ear and blue print that it is for
the left ear.
3b. Vent
4. Receiver
5. Connector
6. NanoCare wax guard
5.
1.
3a.
3b.
4.
3.
2.
6.
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23
Hearing aid with a closed ear-tip
Placement
First place the hearing aid
behind the ear, so that the
earwire rests comfortably on
the ear, close to your head.
Then insert the ear-tip in the
ear canal while holding the
lower part of the earwire.
1.
Removal
First remove the hearing aid itself from its position behind the
ear (1). Carefully pull the ear-tip
2.
out of the ear canal, while holding the lower part of the earwire
(2). If it is difficult, it may help to
try to move the ear-tip carefully
from side to side while pulling it out. It may also help to
pull the outer ear backwards and upwards with the opposite hand.
The anchor should only be used if necessary to secure
the ear-set/hearing aid further. The anchor should rest
at the opening of the ear canal and secure the position
of the ear-tip as well as the entire ear-set. Remember to
check at regular intervals that the hearing aid and the
ear-set are positioned correctly.
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25
Hearing aid with a closed ear-tip
Cleaning
The following cleaning accessories are available for
your hearing aid and ear-set:
1. Soft cloth
2. Long wax removing tool for the vent
3. Short wax removing tool for the sound outlet
4. Small brush
1.
2.
3.
4.
Contact your hearing care professional if you need additional supplies of cleaning accessories.
Cleaning the ear-set
Make sure that your ear-set is clean and free of earwax
and moisture. Never use alcohol or other cleaning solutions to clean the ear-set.
Cleaning the earwire
Never clean the earwire with
water or cleaning solutions. Instead, clean the earwire with
the soft cloth (no. 1) after use.
Cleaning the ear-tip
First change the NanoCare wax
guard (see pages 36-39). Then
use the holder to push the receiver out of the ear-tip.
Clean the vent with the long
wax removing tool (no. 2) as illustrated.
Clean the sound outlet with the
short wax removing tool (no. 3)
as illustrated.
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27
Hearing aid with a closed ear-tip
If necessary, the ear-tip can be
washed in lukewarm water. Disconnect the ear-tip from the
ear-set and rinse the ear-tip
thoroughly. Allow it to dry overnight. Never use cleaning solutions to clean the ear-tip.
Changing the ear-set parts
Important: The receiver must
never come into contact with
water.
Before you can use the ear-set, it must be adjusted to fit
your ear exactly. This adjustment can be complicated.
Therefore, we recommend that you and your hearing
care professional go through the following instructions
together and arrange future delivery of new ear-sets.
If dirt has gathered on the receiver, use the small brush (no.
4) to remove it.
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The ear-set should be changed as required. The life of
an ear-set is individual and depends on a number of
factors, such as how much the hearing aid is used and
the type of earwax produced in the ear. Consult your
hearing care professional for advice on how often you
should change your ear-set.
29
Hearing aid with a closed ear-tip
Individualising the ear-set
Your hearing care professional will choose the correct
size for you the first time. In these user’s instructions,
your hearing care professional can circle the sizes selected for you (see page 32).
Choice of earwire: The earwire is available in six different lengths for the right and left ear, respectively. It is
important to choose the correct length in order to ensure a good and comfortable fit. The earwire must not
be uncomfortably short or so long that it is too loose.
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Choice of ear-tip: The ear-tip is available in four sizes (8,
9, 10, 11). It is important to choose the correct ear-tip
size in order to ensure a good and comfortable fit. The
ear-tip must be positioned comfortably in the ear canal. The ear-tip is replaced by pulling it off the rest of
the ear-set. A new ear-tip is then placed on the ear-set.
It is very important to ensure that the ear-tip is firmly secured.
The ear-tip should be attached in such a way that the
right/left identification mark on the receiver is still visible.
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Hearing aid with a closed ear-tip
The anchor
Circle the sizes selected for your ear-set.
Left ear (blue)
Ear-tip
Right ear (red)
Earwire
Ear-tip
Earwire
8
9
0
8
9
0
10
11
1
10
11
1
2
2
3
3
4
4
5
5
To secure the position of the
ear-tip in your ear canal, it may
be necessary to use an anchor
to be adjusted to your ear.
Illustrations 1-5 show how to adjust the anchor for the
right ear.
Adjusting the anchor
The anchor is supplied separately from the rest of the earset and must be adjusted to fit
your ear.
1: Pull the pointed end of the
anchor through the upper hole
on the receiver located at the
end of the earwire.
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33
Hearing aid with a closed ear-tip
2: Continue pulling until the anchor is stopped by the grip at
the end.
3: Now guide the pointed end
of the anchor through the lower
hole to form a small loop.
5: Take great care to cut off all
the excess so that the end of the
anchor loop is flush with the
small hole and there are no
sharp edges. Use the tip of your
finger to check for sharp edges.
If part of the anchor sticks out
through the hole, creating an uneven surface, this may
cause irritation of your ear.
4: When the loop is the correct
size, any excess should be cut
off, leaving only the loop.
The anchor loop has the correct size when it supports
the position of the ear-tip in the ear canal, and the earset sits securely in and on the ear.
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35
Hearing aid with a closed ear-tip
NanoCare wax guard
The NanoCare wax guard protects the hearing aid
against earwax. Always use a NanoCare wax guard with
your hearing aid. Otherwise the warranty for your hearing aid will be void.
Changing the NanoCare wax guard
The NanoCare wax guard can be changed with or without the ear-tip attached to the earwire. Insert the removal hook into the used wax guard on the receiver
and pull the wax guard straight out.
The NanoCare wax guard system consists of the following parts:
1. Holder
2. Removal hook 3. Wax guard
1.
3.
2.
NanoCare wax guards come in a
carrying case. The wax guard is
mounted on one end of the holder.
36
37
Hearing aid with a closed ear-tip
Now turn the holder around so
that the used wax guard is away
from the receiver and the new
one is in position to be inserted.
After inserting the new wax
guard, discard the holder with
the used wax guard attached to
the removal hook. Never reuse
a wax guard.
Insert the holder into the opening of the sound outlet and
gently press the wax guard onto
the receiver.
The frequency with which the NanoCare wax guard
should be changed varies from one individual to another depending on, for example, the type and amount
of earwax produced.
Then pull the holder straight
out. The new wax guard will automatically dismount from the
holder and remain in place.
38
Important: If the wax guard fits loosely, discard it and
insert another. If the wax guard becomes dislodged
while the ear-tip is placed in the ear canal, please contact your physician. Do not try to remove the wax guard
from your ear canal yourself.
If you have any questions regarding your NanoCare
wax guard, please contact your hearing care professional.
39
Hearing aid with a closed ear-tip
In case of malfunction . .
If the hearing aid whistles continuously, it could be because:
If the hearing aid is dead, it could be because:
• Your ear is blocked by earwax. Contact your ENT doc-
• The hearing aid is not turned on. Make sure that the
battery drawer is closed.
• The earwire is broken. Contact your hearing care pro-
fessional.
• The battery is dead or does not work. Insert a new battery. Make sure the battery is placed correctly.
• The sound outlet of the ear-tip is blocked. Clean the
blocked sound outlet.
• The NanoCare wax guard is blocked. Change the wax
guard.
If the hearing aid volume is not powerful enough, it
could be because:
tor/physician.
• The earwire is yellow and stiff. Contact your hearing
care professional.
• The ear-tip is not correctly placed in your ear canal. Take
the ear-tip out and reinsert it.
• The ear-tip fit is too loose. Contact your hearing care
professional.
• The receiver is not adequately secured in the ear-tip.
Contact your hearing care professional.
• The receiver is inserted in the wrong hole in the ear-tip.
Contact your hearing care professional.
• The battery is nearly exhausted. Insert a new battery.
• The sound outlet of the ear-tip is blocked. Clean the
blocked sound outlet.
• The NanoCare wax guard is blocked. Change the wax
guard.
• Your ear is blocked by earwax. Contact your ENT doctor/physician.
• Your hearing may have changed. Contact your hearing care professional.
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41
Hearing aid with an open ear-tip
Hearing aid with an open ear-tip
Right/left identification and
length
An ear-set consists of the following parts:
The earwire is available in six different lengths for the right and left
ear, respectively. The individual size
is printed on the ear-set.
1. Earwire
2. Anchor
3. Open ear-tip
Red print indicates that it is for the
right ear and blue print that it is for
the left ear.
4. Receiver
5. Connector
6. NanoCare wax guard
5.
1.
3.
3.
4.
2.
6.
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43
Hearing aid with an open ear-tip
Placement
First place the hearing aid
behind the ear, so that the
earwire rests comfortably on
the ear, close to your head.
Remember to check at regular intervals that the hearing aid and the ear-set are positioned correctly. The anchor should always be used with the hearing aid with
an open ear-tip. If the hearing aid is not secured by the
anchor, you may loose it.
1.
Then insert the ear-tip in the
ear canal while holding the
lower part of the earwire.
Lastly, make sure that the anchor is positioned correctly. The anchor should rest at the opening of the ear canal and secure the position of the ear-tip as well as the
entire ear-set.
44
Removal
First remove the hearing aid itself from its position behind the
ear (1). Carefully pull the ear-tip
2.
out of the ear canal, while holding the lower part of the earwire
(2). If it is difficult, it may help to
try to move the ear-tip carefully
from side to side while pulling it out. It may also help to
pull the outer ear backwards and upwards with the opposite hand.
45
Hearing aid with an open ear-tip
Cleaning
The following cleaning accessories are available for
your hearing aid and ear-set:
1. Soft cloth
Cleaning the ear-set
Make sure that your ear-set is clean and free of earwax
and moisture. Never use alcohol or other cleaning solutions to clean the ear-set.
Cleaning the earwire
Never clean the earwire with
water or cleaning solutions. Instead, clean the earwire with
the soft cloth (no. 1) after use.
2. Small brush
1.
2.
Contact your hearing care professional if you need additional supplies of cleaning accessories.
46
47
Hearing aid with an open ear-tip
Cleaning the ear-tip
The best way to clean the open
ear-tip is to rinse it with lukewarm water. Disconnect the
ear-tip from the ear-set and
clean the ear-tip thoroughly
with lukewarm water. Allow it to
dry overnight.
Important: The receiver must
never come into contact with
water.
If dirt has gathered on the receiver, use the small brush (no.
2) to remove it.
48
Changing the ear-set parts
The ear-set should be changed as required. The life of
the ear-set is individual and depends on a number of
factors, such as how much the hearing aid is used and
the type of earwax produced in the ear. Consult your
hearing care professional for advice on how often you
should change your ear-set.
Before you can use the ear-set, it must be adjusted to fit
your ear exactly. This adjustment can be complicated.
Therefore, we recommend that you and your hearing
care professional go through the following instructions
together and arrange future delivery of new ear-sets.
49
Hearing aid with an open ear-tip
Individualising the ear-set
Your hearing care professional will choose the correct
size for you the first time. In these user’s instructions,
your hearing care professional can circle the sizes selected for you (see page 51).
Choice of earwire: The earwire is available in six different lengths for the right and left ear, respectively. It is
important to choose the correct length in order to ensure a good and comfortable fit. The earwire must not
be uncomfortably short or so long that it is too loose.
Choice of ear-tip: The ear-tip is available in two sizes
(small/large). It is important to choose the correct eartip size in order to ensure a good and comfortable fit.
The ear-tip must be positioned comfortably in the ear
canal. The ear-tip is replaced by pulling it off the rest of
the ear-set. A new ear-tip is then placed on the ear-set.
It is very important to ensure that the ear-tip is firmly secured.
Circle the sizes selected for your ear-set.
Right ear (red)
Ear-tip
50
Left ear (blue)
Earwire
Ear-tip
Earwire
S
0
S
0
L
1
L
1
2
2
3
3
4
4
5
5
51
Hearing aid with an open ear-tip
The anchor
To secure the position of the
ear-tip in your ear canal you
should use an anchor adjusted
to fit your ear.
Illustrations 1-5 show how to adjust the anchor for the
right ear. Your solution may look different.
Adjusting the anchor
The anchor is supplied separately from the rest of the earset and must be adjusted to fit
your ear.
2: Continue pulling until the anchor is stopped by the grip at
the end.
3: Now guide the pointed end
of the anchor through the lower
hole to form a small loop.
4: When the loop is the correct
size, any excess should be cut
off, leaving only the loop.
1: Pull the pointed end of the
anchor through the upper hole
on the receiver located at the
end of the earwire.
The anchor loop has the correct size when it supports
the position of the ear-tip in the ear canal, and the earset sits securely in and on the ear.
52
53
Hearing aid with an open ear-tip
5: Take great care to cut off all
the excess so that the end of the
anchor loop is flush with the
small hole and there are no
sharp edges. Use the tip of your
finger to check for sharp edges.
If part of the anchor sticks out
through the hole, creating an
uneven surface, this may cause
irritation of your ear.
NanoCare wax guard
The NanoCare wax guard protects the hearing aid
against earwax. Always use a NanoCare wax guard with
your hearing aid. Otherwise the warranty for your hearing aid will be void.
The NanoCare wax guard system consists of the following parts:
1. Holder
2. Removal hook 3. Wax guard
1.
3.
2.
NanoCare wax guards come in a
carrying case. The wax guard
is mounted on one end of the
holder.
54
55
Hearing aid with an open ear-tip
Changing the NanoCare wax guard
Remove the ear-tip from the receiver. Insert the removal hook into the used wax guard on the receiver and
pull the wax guard straight out.
Now turn the holder around so
that the used wax guard is away
from the receiver and the new
one is in position to be inserted.
Insert the holder into the opening of the sound outlet and
gently press the wax guard onto
the receiver.
Then pull the holder straight
out. The new wax guard will automatically dismount from the
holder and remain in place.
56
57
Hearing aid with an open ear-tip
After inserting the new wax
guard, discard the holder with
the used wax guard attached to
the removal hook. Never reuse
a wax guard.
In case of malfunction . .
If the hearing aid is dead, it could be because:
• The hearing aid is not turned on. Make sure that the
battery drawer is closed.
• The earwire is broken. Contact your hearing care professional.
The frequency with which the NanoCare wax guard
should be changed varies from one individual to another depending on, for example, the type and amount
of earwax produced.
• The battery is dead or does not work. Insert a new battery.
• The sound outlet of the ear-tip is blocked. Replace the
ear-tip.
• The NanoCare wax guard is blocked. Change the wax
guard.
Important: If the wax guard fits loosely, discard it and
insert another. If the wax guard becomes dislodged
while the ear-tip is placed in the ear canal, please contact your physician. Do not try to remove the wax guard
from your ear canal yourself.
If you have any questions regarding your NanoCare
wax guard, please contact your hearing care professional.
58
If the hearing aid volume is not powerful enough, it
could be because:
• The battery is nearly exhausted. Insert a new battery.
• The sound outlet of the ear-tip is blocked. Replace the
ear-tip.
• Your ear is blocked by earwax. Contact your ENT doc-
tor/physician.
• Your hearing may have changed. Contact your hearing care professional.
• The NanoCare wax guard is blocked. Change the wax
guard.
59
Hearing aid with a custom ear-tip
If the hearing aid whistles continuously, it could be because:
Hearing aid with a custom ear-tip
• Your ear is blocked by earwax. Contact your ENT doc-
An ear-set consists of the following parts:
tor/physician.
• The earwire is yellow and stiff. Contact your hearing
care professional.
• The ear-tip is not correctly placed in your ear canal. Take
the ear-tip out and reinsert it.
• The ear-tip fit is too loose. Contact your hearing care
professional.
1. Earwire
2. Receiver (placed inside the custom ear-tip)
3. Custom ear-tip with extraction cord
4. Connector
5. NanoCare wax guard
6. Vent opening (optional)
Important: Never attempt to disconnect the earwire
from the custom ear-tip.
1.
4.
2.
3.
5.
6.
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61
Hearing aid with a custom ear-tip
Right/left identification
Placement
The ear-tip has ”Widex” printed on
it. Red print indicates that it is for
the right ear and blue print that it is
for the left ear.
First place the hearing aid itself behind the ear, so that
the hearing aid and earwire
rest comfortably on the ear,
close to your head.
Then insert the custom eartip in the ear canal while
holding the lower part of the
earwire. It may also help to
pull the outer ear backwards
and upwards with the opposite hand.
Removal
1.
2.
62
First remove the hearing aid itself from its position behind the
ear (1). Then, carefully pull the
custom ear-tip out of the ear canal by means of the extraction
cord (2).
63
Hearing aid with a custom ear-tip
Cleaning
The following cleaning accessories are available for
your hearing aid and ear-set:
1. Small brush
Cleaning the ear-set
Make sure that your ear-set is clean and free of earwax
and moisture. Never use alcohol or other cleaning solutions to clean the ear-set.
Important: The custom ear-tip, in which the receiver is
placed, must never come into contact with water.
2. Soft cloth
3. Wax removing tool
If dirt has gathered on the custom ear-tip, use the small brush
(no. 1) to remove it. You can also
clean the outside of the ear-tip
with the soft cloth (no.2).
1.
2.
3.
Contact your hearing care professional if you need additional supplies of cleaning accessories.
64
If your custom ear-tip is provided with a vent, use the wax removing tool (no. 3) to clean the
vent.
Cleaning the earwire
Never clean the earwire with
water or cleaning solutions. Instead, clean the earwire with
the soft cloth (no. 2) after use.
65
Hearing aid with a custom ear-tip
If the earwire needs to be replaced
NanoCare wax guard
Changing the earwire for the custom ear-tip requires
special tools and experience. We recommend that you
consult your hearing care professional when the earwire needs replacement. Do not attempt to do it yourself.
The NanoCare wax guard protects the hearing aid
against earwax. Always use a NanoCare wax guard with
your hearing aid. Otherwise the warranty for your hearing aid will be void.
The NanoCare wax guard system consists of the following parts:
1. Holder
2. Removal hook
3.Wax guard
1.
3.
2.
NanoCare wax guards come in a
carrying case. The wax guard is
mounted on one end of the holder.
66
67
Hearing aid with a custom ear-tip
Changing the NanoCare wax guard
Insert the removal hook into the used wax guard on
the receiver and pull the wax guard straight out.
Now turn the holder around so
that the used wax guard is away
from the receiver and the new
one is in position to be inserted.
Insert the holder into the opening of the sound outlet and
gently press the wax guard onto
the receiver.
Then pull the holder straight
out. The new wax guard will automatically dismount from the
holder and remain in place.
68
69
Hearing aid with a custom ear-tip
After inserting the new wax
guard, discard the holder with
the used wax guard attached to
the removal hook. Never reuse
a wax guard.
In case of malfunction . .
If the hearing aid is dead, it could be because:
• The hearing aid is not turned on. Make sure that the
battery drawer is closed.
• The earwire is broken. Contact your hearing care professional to have the earwire replaced.
• The battery is dead or does not work. Insert a new batThe frequency with which the NanoCare wax guard
should be changed varies from one individual to another depending on, for example, the type and amount
of earwax produced.
tery.
• The sound outlet of the ear-tip is blocked. Clean the eartip. See page 65 for detailed information.
• The NanoCare wax guard is blocked. Change the wax
guard.
Important: If the wax guard fits loosely, discard it and
insert another. If the wax guard becomes dislodged
while the ear-tip is placed in the ear canal, please contact your physician. Do not try to remove the wax guard
from your ear canal yourself.
If you have any questions regarding your NanoCare
wax guard, please contact your hearing care professional.
70
If the hearing aid volume is not powerful enough, it
could be because:
• The battery is nearly exhausted. Insert a new battery.
• Your ear is blocked by earwax. Contact your ENT doctor/physician.
• Your hearing may have changed. Contact your hearing care professional.
• The NanoCare wax guard is blocked. Change the wax
guard.
71
General
If the hearing aid whistles continuously, it could be because:
Caring for your hearing aid
• Your ear is blocked by earwax. Contact your ENT doc-
With proper care, your hearing aid will give you years of
reliable service. Here are some things you can do to
prolong the life of your hearing aid:
tor/physician.
• The earwire is yellow and stiff. Contact your hearing
care professional to have the earwire replaced.
• The ear-tip is not correctly placed in your ear canal. Take
the ear-tip out and reinsert it.
• The ear-tip fit is too loose. Contact your hearing care
professional.
72
• Switch your hearing aid off when it is not in use.
Should you not use it for several days, take out the
battery to avoid battery leakage.
• Treat your hearing aid as the valuable object it is: with
care. When your hearing aid is not in use, keep it in its
case in a cool, dry location where it cannot be reached
by children or pets.
• When not in use, do not expose your hearing aid to
extreme temperatures or high humidity.
• In environments with high humidity, a Widex drying
kit may be used daily to reduce the amount of moisture inside the hearing aid. See the instructions enclosed with the Widex drying kit.
73
General
• Do not wear your hearing aid in the shower or swim-
• To maintain the proper shape of the ear-set, be care-
74
75
ming, or when using a hair dryer or hair spray.
• Never try to open or repair the hearing aid yourself.
• Do not wear your hearing aid during x-ray, MR scans,
CT scans, short-wave diathermy, or similar radiation
treatments and never place your hearing aid in a microwave oven. These are some of the types of radiation that can damage your hearing aid. Radiation
from, for example, room surveillance equipment,
burglar alarms and cellular telephones is weaker and
will not damage your hearing aid.
• Widex hearing aids are not certified for use in mines
or other areas with explosive gases.
ful not to twist or squeeze it out of shape when your
hearing aid is placed in the case.
• It is important to wipe the ear-set thoroughly and
keep it clean of wax, etc. Otherwise, the ear-tip may
come off.
• The ear-tip must be replaced if it no longer fits your
ear, for example if your ear canal size has changed, or
the ear-tip becomes broken.
General
Good advice
• The hearing aid is made of modern non-allergenic
• The use of hearing aids increases the risk of accumu-
lation of earwax. Contact your physician/ENT doctor
if you suspect that a plug of earwax has accumulated
in your ear. Earwax may not only reduce your own
hearing but also the effect of the hearing aid considerably. It is a good idea to ask your physician to clean
your ears a couple of times a year.
• Please be sure to keep the hearing aid and its parts
and accessories out of the reach of children, who
might place them in their mouths. Also keep batteries out of children’s reach and discard used batteries
carefully. Do not change batteries in front of children
and do not let them see where you keep your supply.
• Never put a battery in your mouth for any reason as
you may risk swallowing it. In case of ingestion, contact your physician immediately.
76
materials. Still, in rare cases skin irritation can occur. If
you notice skin irritation in or around your ear or ear
canal, contact your hearing care professional.
• Please be aware that the use of any type of hearing
aid may involve a slightly increased risk of infection
in the ear canal. An infection can arise as a result of
inadequate ventilation of the ear. Therefore, we recommend that you remove the entire hearing aid
from your ear at night to allow the ear canal to be
ventilated. Make sure that you clean and inspect your
hearing aid and all its parts as required. If an infection
occurs, you should seek medical attention and contact your hearing care professional for advice on how
to disinfect the various hearing aid parts. Do not under any circumstances use alcohol, chlorine or similar
substances to clean your hearing aid and its parts.
77
Listening
programs
Description
Passion Master
Standard program
*Acclimatisation
Acclimatisation
program
*Music
Music program
*TV
TV program
*Comfort
Attenuates background noise
*Audibility
Extender
Makes high-frequency
sounds audible
*Only on selected models.
78
Chosen program position
¡9 514 0101 001.¤ ¡#01v¤
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9 514 0109 001 #01