JOB DESCRIPTION/PERSON SPECIFICATION EXAMPLES USING SCQF 1 Blank job description and person specification template Job Title: Reporting to: Location: Nature/purpose of the job role: Main Duties: Hours of work: Salary: Qualifications: Essential: Desirable: Knowledge and skills: 1 2 Sample job descriptions and person specifications using SCQF Level Descriptors Administration/Business Sector: Administrative Assistant Job Title: Reporting to: Administrative Assistant Office Manager Location: Head Office, Glasgow Nature/purpose of the job role: Main Duties: Hours of work: You will be required to provide office 8.30am - 5.00pm; I hour for lunch based administrative support to the SCQF team including internet research, planning travel and hotels, dealing with digital diary appointments and our Salary: £15,000 - £17,000 pa (depending on experience) database, on MS Office. The role will also include generating mailings, filing, answering the telephone and maintaining other office systems. Communication with our associates and stakeholders will be part of the role, along with varied and interesting ‘other duties’ as required by the Line Manager. Qualifications: Essential: Qualified to SCQF Level 5 e.g. Standard Grades at Credit or Intermediate 2 or NC/NPA and/or Some experience in the role of Administrative Assistant/Office Junior with another company. Desirable: An SVQ2 in Administration would be beneficial. Knowledge and skills: Knowledge and understanding of basic office procedures and 2 terminology Be able to complete some routine and non-routine tasks in an office environment Be able to plan and organize both familiar and new tasks Able to use a problem-solving approach to respond appropriately to a wide range of enquiries Can produce and respond to detailed written and oral communication in an office setting Can use standard applications to process, obtain and combine information - Microsoft Office, Excel, Word, mail merge, and databases Use a range of numerical and graphical data for the office environment Able to work on own initiative or with others on tasks with minimum supervision Show an awareness of others’ roles, responsibilities and requirements in carrying out your work 3 Job Title: Administrative Reporting to: Managing Director Assistant/PA to Director Location: Dundee Nature/purpose of the job role: Senior Administrative role to manage the Director’s appointments and secretarial needs. Main Duties: Hours of work: The Personal Assistant will be required to 8.30am - 5.00pm (Need to be flexible to work closely with senior managerial or fit Director’s schedule) directorial staff to provide administrative support, usually on a one-to-one basis. PAs help Directors to make the best use Salary: £40,000 of their time by dealing with secretarial and administrative extensive tasks. knowledge PAs need of their organisation. They need to know who key personnel are (both external and internal) and organisation's understand aims and the objectives. Directors/Managers often rely heavily on their PA, trusting that work will be handled efficiently in Discretion therefore and essential their absence. confidentiality attributes are for a successful PA. Qualifications: Essential: Desirable: 4 Qualified to SCQF Level 9 or 10 - e.g. Having a Higher Level Degree or Ordinary/Honours Degree or SVQ4 or Professional Qualification would be appropriate PDA beneficial. And/Or Significant experience in the role of Administrative Assistant/PA with a national/multinational company. Knowledge and skills: A broad and integrated achieve goals/targets; knowledge and understanding of the scope and main areas of office management; Be able to use a few specialised Exercise autonomy and initiative in professional activities; Take significant responsibility for the work of others and for a range of resources or advanced skills, techniques and practices in an office environment; Microsoft Office, PPT, Excel, Database essential; Be comfortable in a range of professional level contexts that include a degree of unpredictability; Identify and analyse routine professional problems and issues; Communicate appropriately with a range of audiences including peers, senior colleagues and specialists; Use a range of standard and nonstandard IT applications to support and enhance the work; Interpret, use and evaluate numerical and graphical data to 5 Job Title: Administrative: Reporting to: Head of Commercial Commercial Manager (Procurement Services Manager or Purchasing Manager) Location: Dundee Nature/purpose of the job role: Procurement of goods, supplies and services that deliver the best overall value for money at the lowest material price Main Duties: Hours of work: Assisting commercial directors; Resolving contractual and commercial problems; 40 hours per week - may be required to Working with contract managers; work outside of normal hours to deal Discovering areas that are not in keeping with International clients with regulation direction and practices; instruction; Offering Reviewing, Salary: £55,000 - £65,000 (possibly scrutinizing, and developing operational higher for very exceptional candidate) process flows; Ensuring that the financial aspects and impact of a contract are clear to all parties; Risk assessment; Ensuring that all stakeholders, such as administration, operations, and finance understand and adhere to contractual obligations, reflecting them accurately; Managing daily operations Qualifications: 6 Essential: Desirable: Qualified to SCQF Level 9 - Ordinary Having a Higher Level Degree would be Degree or appropriate SVQ4 and/Or beneficial and/or a professional significant experience in the role of qualification e.g. CIPS: Level 6 Graduate Commercial Manager with a Diploma in Purchasing and Supply national/multinational company Knowledge and skills: A broad and integrated knowledge of the scope, main unpredictable variety of professional level contexts; and initiative in activities at a areas, principles and practices of contract law and various forms of contract; professional level; A critical understanding of assigned commodities and services including sources of the work of others; contribution to change and development by leading and Extensive and detailed knowledge relating to the purchase, pricing, managing substantial projects; and analyse routine professional payment for commodities and Extensive and detailed knowledge problems and issues; Draw on a range of resources to make appropriate decisions and of large scale purchasing methods meet targets while working under and procedures; Be able to absorb and assess information quickly and identify terms, shipment, taxes and services; Demonstrate leadership and /or initiative and make an identifiable trends, grades, and qualities; of common business practices Take responsibility for a significant range of resources; supply, commodity markets, price Take responsibility for your own and significant responsibility for Specialised technical knowledge of distribution channels; Exercise substantial autonomy pressures related to time and Practise in a wide and often budgets; Communicate appropriately with 7 professional level peers, senior colleagues and specialists; Communicate, using appropriate methods, to a range of audiences with different levels of knowledge/expertise; Undertake critical evaluations of a wide range of numerical and graphical data to achieve goals/targets and make commercial decisions; 8 Job Title: Communications Reporting to: Managing Director Manager Location: Glasgow Nature/purpose of the job role: The purpose of the role is to act as the internal and external voice of the business with the main purpose being to develop and embed the company values through the following - Producing a Strategic Plan with key internal/external communication objectives; bringing new ideas to the business; developing relevant brands with the graphics team Main Duties: Hours of work: 37.5 hours per week Create internal/external communications, reflecting the values of the business; To develop a single delivery system that works for all business Salary: £40,000 - £45,000 units; Develop content for online and offline media; Manage the business intranet from a content consistency and brand perspective; Carrying out feasibility studies and defining new ways of doing business; 9 Ensuring effective implementation of plans; Overall responding to Business needs Qualifications: Essential: Desirable: Qualified to SCQF Level 9 - Ordinary Member of a professional Degree or appropriate SVQ4 communications network to ensure ongoing skills development. Knowledge and skills: Extensive knowledge of the principles, practices and techniques of oral and written communications; excel and word to support and enhance work; Professional level skills in proposal and publications relations skills in order to development with writing and determine the most effective editing experience; Skill in writing for a range of materials and to persuade other audiences. Skill in writing and company personnel to accept editing news and feature articles. suggestions and proposals; Ability to write/edit in a variety of Knowledge that is detailed in writing styles, ability to draft some areas and/or knowledge of materials on a wide range of one or more specialisms that are topics. Strong editing and informed by forefront proofreading skills; developments in communication; including desktop publishing, PPT, Knowledge of interpersonal proposals and presentation computer software applications, Ability to use a range of personal The ability to translate complex technical language and ideas into 10 language easily comprehensible to non-specialists; Interpersonal skills to take responsibility for and facilitate the work of other individuals and groups from diverse publics and for a range of resources.; Skill in interviewing a variety of people and gathering and synthesizing information from many sources; Ability to make formal and informal presentations on mainstream topics in communication to a range of audiences; Ability to exercise autonomy and initiative in some activities at a professional level 11 Job Title: Marketing Manager Reporting to: Commercial Director (Note: many similarities to Communications Manager role) Location: Edinburgh Nature/purpose of the job role: To lead, develop and execute targeted media relations, public relations, publicity and internal communications programmes for this multi-national company Main Duties: Hours of work: Point of contact for press, media 40 hours per week - need to be and spokesperson for the firm; flexible. Write, edit and distribute press materials and publicity initiatives; Advise leadership teams and executives on PR and media Salary: £60,000 issues; Public Relations agencies management including budgets; PR planning and messages, brand and image development; Management media training, guidance and feedback; Write internal company newsletter; 12 Contribute and write stories and articles for global intranet; Interview business leaders, develop videos, conference calls and/or staff presentations; Develop internal communications plan to help build associate engagement; Coordinate presentations, logistics and messages for internal meetings Qualifications: Essential: Desirable: Qualified to SCQF Level 9 - Ordinary Higher degree (SCQF Level 10) and/or Degree or appropriate SVQ4 experience of journalism/public relations would be considered beneficial. Knowledge and skills: Knowledge that covers and to non-specialists; conceptualise and analyse integrates most of the principles, complex/professional level practices and techniques of marketing and public relations; Detailed knowledge and problems and issues; Interpersonal skills to take responsibility for and facilitate the understanding of one or more work of other individuals and specialisms that are informed by groups from diverse publics and forefront developments in marketing and public relations; Critically identify, define, for a range of resources; Skill in interviewing a variety of 13 Ability to use a range of personal computer software applications, synthesizing information from including desktop publishing, PPT, many sources; excel and word to support and enhance work; mainstream topics in Professional level skills in communication to a range of experienced and knowledgeable development with writing and audiences; editing experience; Skill in writing for a range of audiences. Skill in writing and Ability to make formal and informal presentations on proposal and publications people and gathering and Ability to exercise autonomy and initiative in professional activities editing news and feature articles. Ability to write/edit in a variety of writing styles, ability to draft materials on a wide range of topics. Strong editing and proofreading skills; The ability to translate complex technical language and ideas into language easily comprehensible 14 Job Title: Administrative Reporting to: Credit Controller Accounts Operating Manager Location: Glasgow Nature/purpose of the job role: To lead a small team of credit control staff who will ensure our clients receive their payments. Main Duties: Hours of work: The role will entail working with a high 8.45 - 5.00 (1 hour for lunch - need to be volume of invoices and payments, flexible with some work in the evenings) chasing outstanding money by telephone and letter, able to build strong relationships with clients whilst ensuring that all payment are received promptly Salary: £20,000 and all debtors stay within the agreed terms of business. There are supervisory responsibilities overseeing 2 credit control staff. Qualifications: Essential: Qualified to SCQF Level 6 (including accounting/numeracy) Desirable: An SVQ 2/3 in Customer Service would 15 be beneficial Knowledge and skills: Generalised knowledge of working in a finance function is essential; Ability to negotiate and liaise with clients in a professional manner; Use a range of appropriate forms practices and techniques to process, obtain and combine information; Manage limited resources, take some supervisory responsibility for the work of others and lead a small team in the implementation of their routine work of communication in familiar and new contexts; Be able to use a wide range of numerical and graphical data in a credit control context, particularly excel; Be able to apply knowledge and understanding of credit control 16 Job Title: Production Supervisor Reporting to: Production Manager Location: West Lothian Nature/purpose of the job role: To maintain a high quality specification of all products and uphold the well being of your team through fair and consistent management. Main Duties: Hours of work: Ensure a steady flow of 8.00 - 4.30 (possible shifts 1.00 - 8.00 or production activities, produce the 4.00 to 11.00) right product, in the right quality, quantity and at the right time; Ensure optimal machine utilization; Oversee the Production Department scheduling, production control, inventory control and output; Motivate and develop a cohesive production team; Salary: £25,000 - £30,000 (depending on qualifications and experience Initiate, recommend, investigate, trouble-shoot and provide solutions and actions to prevent the occurrence of any nonconformities relating to the products, process and quality system; To lead a team of technicians and 17 operators to meet production yield and target; In charge of the workshop’s daily output requirements and operational efficiency; Responsible for the workshop operators’ discipline and attendance, as well as plan their working shift schedules; Liaise with production on planning output requirements Qualifications: Essential: Desirable: Qualified to SCQF level 7 - with an SVQ3 Relevant qualification in Health and or HNC in Engineering Safety and/or Supervision Knowledge and skills: A broad knowledge of production engineering skills, techniques and practices; Experience of practicing these in both routine and non-routine contexts; Be able to use a range of approaches to address defined 18 and/or routine problems/issues within an engineering environment; Be able to use a range of communication methods effectively to build, lead and motivate a production workshop team; Ability to use a range of appropriate numerical and graphical skills in combination to measure progress and achieve goals/targets; Manage resources within the workshop; Exercise initiative and independence in carrying out the role; Take managerial responsibility for the work of the team; Take account of your own and others’ roles and responsibilities in carrying out and evaluating tasks 19 Job Title: Mechanical Engineer Reporting to: Production Manager Location: Irvine Nature/purpose of the job role: Variety of specialist tasks within an engineering context. Main Duties: Conducting research and Hours of work: 7.30 - 4.30 preparation of engineering design concepts with supporting analyses for potential new products; Contribute to research, development and engineering Salary: £30,000 - £35,000 plus bonuses (RD&E) planning process, including estimation of costs and timescales; Prepare product and sub-system design specifications; Provision of mechanical engineering detail design, design analysis and design drafting; Contribute to review of own or other designs; Specification, selection and procurement of parts; Preparation of test specifications and support of test activities; Preparation and support of 20 manufacturing, operating and maintenance documents; Support to commercialisation of new products or services including field trial support and operations staff training; Preparation of technical reports. Qualifications: Essential: Desirable: Qualified to SCQF Level 8 with an appropriate HND or SVQ4 plus several years relevant experience in a design and development environment. Membership of the Institute of Mechanical Engineers (IMechE) or working toward the Incorporated Engineer (IEng) or Chartered Engineer (CEng) status. Knowledge and skills: A broad knowledge of the scope and main areas of engineering analysis and experience of using computer tools, including a 3D CAD modeling system; Be able to adapt routine practices within accepted standards in an engineering workshop; Use a range of approaches to formulate evidence-based solutions/responses to engineering issues and problems; Use a range of standard 21 applications to process and obtain data; Exercise autonomy and initiative within the engineering workshop; Manage resources for your defined area of work; Take the lead on planning and design within your team. 22 Job Title: Transportation Reporting to: Transportation Team Technician Manager Location: Stirling Nature/purpose of the job role: This position involves carrying out traffic and transportation functions concerning public transport, traffic regulation orders, traffic counts and accident investigation. Main Duties: Assessment, preliminary design and administration of capital Hours of work: 9.00 - 5.00 (flexibility needed in terms of working hours) projects including bus stops and bus routes; Development of traffic studies; Design of traffic schemes; Carrying out traffic and speed Salary: £24,000 - £28,000 (depending counts including the retrieval of on experience) data from permanent traffic counting sites; Road administration and preparation of reports. It is essential that you have demonstrable relevant experience within a traffic and transportation engineering role. 23 Qualifications: Essential: Desirable: Qualified to SCQF Level 7/8 - HNC/D in Civil Engineering SVQ3 in a relevant subject Knowledge and skills: A broad knowledge of roads related legislation and transport policy would be beneficial; Be able to present and evaluate arguments, information an ideas which are routine within a transportation context; Use a range of approaches to address problems/issues; Convey complex ideas in a wellstructured and coherent form; Use a range of numerical and graphical skills to achieve goals and targets; Take the lead in implementing agreed plans of work; Work with others in support of current professional practice 24 Job Title: MOT Tester Reporting to: Service Centre Manager Location: Livingston Nature/purpose of the job role: Main Duties: Hours of work: Finding faults on vehicles; Carrying out all routine checks; Carry out MOT inspections; Dealing with any customer queries; 8.00 - 6.00pm; Monday to Saturday (either a 5 day or 6 day week) Salary: £22,000 - £28,000 (depending on experience and bonus payments) Meeting deadlines. Qualifications: Essential: Desirable: Qualified to SCQF Level 5/6 - Applicants will be capable of class 4 testing as well as class 5 and/or class 7; must have the latest/up to date “smart card” Good mechanical ability Knowledge and skills: Knowledge and understanding of the basic processes, materials and terminology involved in MOT testing; Be able to work quickly and pay attention to detail; 25 Use a problem-solving approach to deal with situations which arise during the MOT process; Use a range of standards applications to process, obtain and combine information; Able to work alone or with others on tasks with minimum supervision 26 Job Title: Hotel Manager Reporting to: General Manager Location: Glasgow Nature/purpose of the job role: The hotel manager is responsible for the day-to-day management of the hotel and its staff. He/She will have commercial accountability for budgeting and financial management, planning, organising and directing all hotel services, including front-of-house (reception, concierge, reservations), food and beverage operations and housekeeping. Main Duties: Hours of work: Varied but 40 hours a week minimum. planning and organising accommodation, catering and other hotel services; promoting and marketing the business; managing budgets and financial plans as well as controlling expenditure; Salary: C £30,000 per annum plus performance related bonuses maintaining statistical and financial records; setting and achieving sales and profit targets; analysing sales figures and devising marketing and revenue 27 management strategies; recruiting, training and monitoring staff; planning work schedules for individuals and teams; meeting and greeting customers; dealing with customer complaints and comments; addressing problems and troubleshooting; ensuring events and conferences run smoothly; supervising maintenance, supplies, renovations and furnishings; dealing with contractors and suppliers; ensuring security is effective; carrying out inspections of property and services; ensuring compliance with licensing laws, health and safety and other statutory regulations. Qualifications: Essential: 28 Qualified to SCQF Level 9 e.g. Ordinary/Honours Degree or SVQ4 or appropriate PDA And/Or Relevant hotel management experience or other customer-focused work in catering, bar or retail. Knowledge and skills: Have a broad and integrated activities at a professional level within a large hotel; knowledge and understanding of the scope, main areas and Able to take some responsibility boundaries of the hotel and for the work of others and for a catering sector; range of appropriate resources. Able to practise in a range of professional level contexts that include a degree of unpredictability; Identify and analyse routine professional problems and issues within a hotel setting; Able to draw on a range of sources in making judgements; Can use a range of IT applications to support and enhance your work; Able to interpret, use and evaluate numerical and graphical data to set and achieve appropriate goals/targets; Experience of exercising autonomy and initiative in some 29 Job Title: Laboratory Technician Reporting to: Science Manager Location: Edinburgh Nature/purpose of the job role: The scientific laboratory technician is responsible for laboratory-based tasks, which include sampling, testing, measuring, recording and analysing results in life sciences. They also provide all the required technical support to enable the laboratory to function effectively whilst adhering to correct procedures and health and safety guidelines. Main Duties: performing laboratory tests in order to produce reliable and precise data to support scientific Hours of work: 8.30 - 5.00, Monday to Friday (other hours at weekend may be required on occasion) investigations; carrying out routine tasks accurately and following strict methodologies to carry out analyses; preparing specimens and Salary: C £20,000 per annum samples; constructing, maintaining and operating standard laboratory 30 equipment, for example centrifuges, titrators, pipetting machines and pH meters; ensuring the laboratory is wellstocked and resourced; recording and sometimes interpreting results to present to senior colleagues; using computers and performing mathematical calculations for the preparation of graphs; keeping up to date with technical developments, especially those which can save time and improve reliability; demonstrating practical procedures if working in education; conducting searches on identified topics relevant to the research; following and ensuring strict safety procedures and safety checks. Qualifications: Essential: Qualified to SCQF Level 8 e.g. HND including Chemistry, Biology, Physics or SVQ4 or appropriate PDA 31 Although prior experience is not needed, previous laboratory experience and familiarity with lab procedures will be useful. Due to the nature of laboratory work, normal colour vision is essential. Knowledge and skills: A broad knowledge of the scope, defining features, and main areas of laboratory work; and to explain complex techniques to interested parties; graphical data to measure Have an outline knowledge and progress and achieve set understanding of research and goals/targets; equivalent life sciences processes; Carry out routine lines of enquiry, development or investigation into professional level; issues; Able to use a range of approaches to formulate knowledge to solve technical solutions/responses to defined Able to convey complex problems; technical equipment with audiences and for a range of communication skills in order to work effectively with colleagues from all parts of the organisation Have good hand and eye coordination and the ability to use information to a range of purposes with excellent oral Able to learn specific, practical techniques and apply this evidence-based and/or routine problems/issues; Able to exercise autonomy and initiative in some activities at a professional level problems and Use and evaluate numerical and accuracy; Be able to maintain and calibrate technical equipment; Have time management skills in order to work on several different projects at the same time. 32 33