SAP Solution Manager 7.1 What’s New in Support Package Stack 12 ALM Product & Solution Management July 2014 Public Disclaimer This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation. This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 22 SAP Solution Manager 7.1 Overview Next Steps SAP Solution Manager 7.1 Integrated end-to-end orchestration platform End-to-end Ease of use & dashboards Efficiency Relevance to business Scope Supporting the end-to-end customer solution Simplified user interface and management dashboards Run SAP like a factory with two FTEs per shift Business process modeling, reverse documentation & usage analysis Extended usage rights This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 44 SAP Solution Manager 7.1 Integrated IT management for the new innovations Project and IT Requirement Management IT Service Management Incident Business Requirement Problem Portfolio Enhancement Service Request Minor Release Urgent Change Request for Change Single SAP Source Solution of Truth Manager Project Major Release Design Mgmt Application Operations Build Mgmt Build Execution Test Mgmt Test Execution Release & Deployment Mgmt Deployment execution Change Business Process Operations Run SAP like a Factory Build SAP like a Factory SAP Solution Manager supports SAP HANA (as of SAP Solution Manager 7.1 SP05) This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 55 Strategy: Business Transformation in Major Releases Continuous improvement in minor releases and changes Business Transformation [Business Case/KPIs] Build [Major Release] Innovation Control Center Business Relationship Management Invest Operations Control Center 12-52 per Year (monthly to weekly cycle) Return on Investment Run and Measure Continuous Improvement [Minor Release, Change] 2 per Year Download the Whitepaper Now! (biannual cycle) This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 66 SAP Solution Manager 7.1 SP Stack 12 What’s New? Next Steps SAP Solution Manager 7.1 SP Stack 12: Build SAP Like a Factory innovations Key Needs Key Innovations Solution Implementation Manage implementation projects efficiently Generate an IT Portfolio and Project Management project directly from a roadmap or ABAP report View project roadmaps in an SAP UI5 app Test Management Test the entire SAP solution end-to-end Extend the reach of Component-Based Test Automation (CBTA) test scripting to SAP UI5 Change Control Management Manage and monitor landscape changes Insure compliance and standardization of systems New configuration change database content for SAP HANA, SAP ABAP and JAVA systems Simplified administration, search and reporting Improved system monitoring and alerting New security overview app Custom Code Management Management and optimize custom code Enhanced reporting and optimization of custom code via new applications for custom code quality Decommissioning cockpit Interactive Continuous Improvement dashboard This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 88 SAP Solution Manager 7.1 SP Stack 12: Run SAP Like A Factory innovations Key Needs Key Innovations Application Operations • Provide complete coverage of the entire end-to-end customer solution, including SAP HANA, mobile and cloud Continue unification of Business Process Monitoring and the Monitoring and Alerting Infrastructure Improve scope and usability of the Guided Procedure Framework Integrate guided procedures into monitoring and alerting and the IT calendar Enhance application operations for hybrid solutions New and updated applications for data volume management UI5-based reporting integrated job monitoring Guided procedure for ABAP job monitoring alerts Business Process Operations • Make business processes more efficient and effective with Business Process Improvement methodology Integration of BPMon with Monitoring an Alerting Infrastructure (MAI) Unified end user experience for configuration and usage of alerting Shared use cases for job monitoring and interface channel monitoring Possibility to make use of MAI capabilities also for BPMon alerts Enhanced Business Process Operations Dashboard New system comparison scenarios for data consistency management Dashboards • Provide a management scorecard of important benchmark KPIs Mobile App for Business Process Analytics, Business Process Analytics Version for Suite on HANA SAP Solution Manager Configuration • Simplify configuration of SAP Solution Manager, managed systems, and technical monitoring System configuration options based on system role Automatic managed system configuration Automatic re-configuration This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 99 SAP Solution Manager 7.1 SP Stack 12 Solution Implementation Next Steps Solution Implementation IT Portfolio and Project Management and SAP Solution Manager integration Integration of ITPPM projects with SAP Solution Manager projects: • Manages resources, time and project phases • Records times for changes and reports back to tasks for the Program Management Office • Supports Agile development methodology • Initially delivered with spstack 10 This is the current state of planning and may be changed by SAP at any time. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 1111 Solution Implementation in SP Stack 12: New methods for creating a IT Portfolio and Project Management project Role: Project Manager PPM Project Creation Roadmaps or Report? By displaying a roadmap By starting a report Choose menu item “Roadmap” Click “Create PPM Project” Enter a project number Enter a project type Select PPM project or template PPM project or PPM template is created This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 1212 Solution Implementation in SP Stack 12: Create an ITPPM project directly from a project roadmap Access your project roadmap using transaction code RMMAIN. You will see the roadmap structure. Select Create PPM project from the Roadmap menu. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 1313 Solution Implementation in SP Stack 12: Create an ITPPM project by starting an ABAP report Call transaction SE38 or SA38. Execute the program “RAI_SMCP_RM_XML_DOWNLOAD.” Enter an existing roadmap using the value help. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 1414 Solution Implementation in SP Stack 12: View project roadmaps in a UI5 app Roadmaps is a brand-new UI5 App to display the roadmap content out of SAP Solution Manager for projects. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 1515 SAP Solution Manager 7.1 SP Stack 12 Test Management Next Steps Test Management Component-Based Test Automation (CBTA) overview Functionality: – CBTA test scripts are composed by re-using SAP delivered default components and customer specific screen components – Fast repair of damaged test scripts possible – CBTA Test Creation Wizard for test script creation by Business Analysts – Supported UI technologies: SAP GUI, SAP CRM Web Client, ABAP Web Dynpro (SP10), Java Web Dynpro (SP10), SAP NetWeaver Portal (SP10), SAP GUI for HTML (SP10), BSP (SP10), HTMLB (SP10) and SAP UI 5 (SP Stack 12) Business Analyst CBTA – Test Creation Wizard Business Process Quotation Sales Order Delivery CBTA – process flow analysis Availability: – CBTA delivered with SAP Solution Manager 7.1 SP07 – License: included in SAP Enterprise Support contract CBTA – Test Components and Test Script CBTA enables your Business Analysts to build component-based test scripts which are highly flexible and easy to maintain This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 1717 Test Management in SP Stack 12: CBTA now supports SAP UI5 technologies Record automated test scripts against SAP UI5 applications. View results in the test log. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 1818 SAP Solution Manager 7.1 SP Stack 12 Custom Code Management Custom Code Management Overview Custom Code Management: Manages the entire lifecycle of custom code objects from requirement to retirement Classifies the custom code objects in your complete system landscape Provides full transparency and awareness of custom code objects Enables custom code attribute assignments in order to collect all relevant information of custom code objects Controls custom code objects through usage, version and quality information This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 2020 Custom Code Management in SP Stack 12: The custom code city model Number of objects for each severity level Select system(s) Quality of all objects Shows city model of selected systems Select between quality or usage data Select historic view of city model Quality of objects of selected city block This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 2121 Custom Code Management in SP Stack 12: Quality information Show exemptions of selected system Set selection Select system Select time view Shows ATC result of selected system This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 2222 Custom Code Management in SP Stack 12: Decommissioning cockpit overview Number of decommissioning analysis with different status Overview on objects in different lifecycle status Select objects to display lifecycle status Shows custom code usage for different severity levels This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 2323 Custom Code Management in SP Stack 12: Interactive Continuous Improvement dashboards Defined Custom Code KPIs Critical number for each KPI Target for each KPI Best and worst KPI Current achievement Current value This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 2424 SAP Solution Manager 7.1 SP Stack 12 Application Operations Next Steps Application Operations in SP Stack 12: Planned enhancements for monitoring and alerting Continue unification of E2E Monitoring and Alerting and BPMON infrastructure Provide a Migration Tool for BPMON monitoring use cases Improve usability and performance in Business Process Monitoring Application and Unified Alert Inbox for Business Process Monitoring Unify BPMON based Interface Monitoring, Interface Channel Monitoring and Connection Monitoring to Interface and Connection Monitoring Enhance unified Job Monitoring for non-ABAP jobs (BOE, DS) as well as for CPS managed jobs including integration with job documentation Provide Alerting integration and enhance the scope for Message Flow Monitoring Support advanced monitoring use cases as Table Space Monitoring, URL Monitoring, Transaction Monitoring and Exception Monitoring This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 2626 Application Operations in SP Stack 12: Planned enhancements for technical administration • Enhance scope and capabilities of Guided Procedure Framework e.g. apply GP concept for Technical Scenarios and/or ABAP clients • Improve usability of the Guided Procedure Framework • Deliver additional SAP Standard Content based on customer demands • Integrate Guided Procedures deeper with E2E Monitoring and Alerting Infrastructure e.g. propose the execution of the most suitable guided procedure to resolve an alert and provide contextsensitive jump-ins • Show Guided Procedure related tasks in the IT Calendar • Enhancements in Notification Management, Work Mode Management, Service Availability Management and the IT Calendar This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 2727 Application Operations in SP Stack 12: Exception Management for fast and reliable resolution of exceptions This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 2828 Application Operations in SP Stack 12: SAP Exception Management Cockpit overview This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 2929 Application Operations in SP Stack 12: SAP Exception Management new innovations (1/2) This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 3030 Application Operations in SP Stack 12: SAP Exception Management new innovations (2/2) This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 3131 SAP Solution Manager 7.1 SP Stack 12 Change Diagnostics Application Operations in SP Stack 12: Change diagnostics overview Transport Analytic Capabilities Change Tracking Content Change Diagnostics Compliance Reporting Alerts on Configuration Items This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 3333 Application Operations in SP Stack 12: End-to-end change analysis and change reporting for root cause analysis Change Analysis tracks changes (e.g. technical configuration, code, content) which are applied to the managed systems This information is especially useful if a few ad-hoc changes result in a disruption of a productive system, as it is possible to compare different systems and generate a report which contains the results This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 3434 Application Operations in SP Stack 12: Change diagnostics content for ABAP: example Content Overview (for ABAP stacks) Software Configuration ABAP Instance Parameter Database Configuration Operating System Configuration Business Warehouse Configuration RFC Destinations Configuration System Change Option Configuration Security Configuration Critical user authorizations This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 3535 SAP Solution Manager 7.1 SP Stack 12: Innovations for change diagnostics and configuration validation Change Diagnostics Innovations: Improved Configuration Change Database content – New config stores for SAP HANA – New user-related config stores for SAP ABAP systems – Updated config stores for JAVA systems Simplified administration – Improved search functions – Reporting templates System monitoring and alerting Security overview app New developments reduce costs and increases the transparency of your system landscape’s change history and compliance This is the current state of planning and may be changed by SAP at any time. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 3636 SAP Solution Manager 7.1 SP Stack 12: Security Overview app The Security App supports drilldown into Configuration Validation reporting Configure Dashboard Right mouse click Configuration Validation Distribution factors moved down out of the bar chart This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 3737 Application Operations in SP Stack 12: Job monitoring (MAI) evolution by support package level SP10 Job Monitoring Application SAP ABAP Systems: - Any ABAP Job visible in SM37 SP10 SP11 SAP BI Platform Systems: - Any Business Objects Jobs SP11 SAP Data Services Systems: - Data Services Jobs SP12 SP12 SAP BW Systems: - Any SAP BW Process Chains as well as Process Chain Steps CPS (Redwood Scheduler): - CPS scheduled Jobs (ABAP Jobs, BW process chains, BO Jobs, DS Jobs) UI5 based reporting integrated into monitoring UI Guided procedure for ABAP job alerts This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 3838 Application Operations in SP Stack 12: Configuration possibilities in job monitoring Entry points to setup Job Type Business Process Solution Technical Scenario Job identified • Pattern based MO is supported for ABAP, BO and DS. BWPC has to be fully qualified jobs Data Collection mode CPS REDWOOD Managed system CPS REDWOOD ABAP Jobs X X X X X Pull, Push BW Process chains X Header No No No Pull Elements from managed system Monitored Objects can be reused across these different entry points Add jobs directly Managed system Job Documentation • Schedule inherited (start time, frequency) . SBOP Jobs X X X X No Pull, Push SAP Data services X Header No No No Pull, Push • Pull – Data collected from managed system via RFC pull from Solution Manager • Push – Data is pushed from the CPS to the Solution manager ABAP stack This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 3939 Application Operations in SP Stack 12: Supported job types and metrics Job Type Status Duration Start delay End delay Time window Not Started On Time Parallel processing Job log messages Job log content ABAP Jobs X X X X X X X X X BW Process chains X X X X X X SBOP Jobs X X X X X X SAP Data services X X X X X X x Records processed Data packages processed Job Active X X X (only for ABAP steps) X (Rows_ read) This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 4040 Application Operations in SP Stack 12: Contexts for job monitoring in job documentation Logical Component / System Solution Technical Scenario Job Documentation Several Contexts can be assigned to one Job Documentation Job Monitoring can be setup with reference to these contexts The same Monitoring Object can be re-used in multiple contexts This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 4141 Application Operations in SP Stack 12: Job documentation supports further job types Further Job Types are supported for Documentation and Monitoring: SAP Business Objects Platform Data Services SAP BW Process Chain Scheduling capability is planned for SolMan 7.2 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 4242 Application Operations in SP Stack 12: Monitoring configuration integrated with job documentation Monitoring Configuration for MAI is enabled in Job Documentation Job Monitoring can be setup with reference to Logical Component, Solution and Technical Scenario contexts in the Job Documentation. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 4343 Application Operations in SP Stack 12: Create or change a monitoring object via the job documentation If no monitoring object has been assigned to the job documentation, you can create a new monitoring object. Job type and source for the job identification data (external scheduler/managed system) depend on job type and the interface type defined in the job documentation. Otherwise you can change the existing object. Further configuration steps are just as with Business Process Monitoring or Technical Monitoring. See guided procedure at transaction solman_setup → Technical Monitoring → Job & BI Monitoring → Job Monitoring) This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 4444 Application Operations in SP Stack 12: New job monitoring application New Job Monitoring Application available for MAI -based Job Monitoring. Multiple access points to this new Job Monitoring application from the Job Management Work Center, Job Documentation and Technical Monitoring Work Center The Job Monitoring UI: Provides ratings from live data collection Persists a fixed number of instances of a recurring jobs (configurable) Visualizes the Alert situation of the Monitored Object Allows the creation of manual incidents and notifications Provides a summary of technical information of the monitored Object This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 4545 Application Operations in SP Stack 12: New job monitoring application – job detail information When selecting a job instance, detailed job information are displayed on right screen side. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 4646 Application Operations in SP Stack 12: New job monitoring application - link to the alert inbox When there is an alert it is denoted by the symbol. The number to the right of the icon refers to the number of alerts for the Monitored object. Click on the symbol to get to the Alert Inbox. The alerts can be processed as normal (assigned, creation of incidents, creation of notifications, confirmed etc.). This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 4747 Application Operations in SP Stack 12: Job monitoring alert inbox – guided procedure integration For ABAP type job alerts a generic guided procedure is delivered (as of SolMan 7.1 SP12) Integration from the guided procedure into the job specific job documentation content exists 2 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 4848 Application Operations in SP Stack 12: New job monitoring reporting UI access point Access the new Job Monitoring application and then choose Reporting. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 4949 Application Operations in SP Stack 12: New job monitoring reporting UI This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 5050 Application Operations in SP Stack 12: Interactive job reporting – status overview The Status Overview provides the number of red alerts per metric. 2 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 5151 Application Operations in SP Stack 12: Interactive reporting – performance overview The Performance overview allows you to drill down performance metrics for every single instance running on the selected timeframe. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 5252 Application Operations in SP Stack 12: Mobile app for business process analytics, SAP Suite on HANA version • New Mobile App for Business Process Analytics available for Apple iPad • Provides mobile access for IT or Business managers to critical process indicators (internal process benchmarking and trend analysis). • Ad-hoc analysis of all BP Analytics key figures for managed systems on “Suite on HANA”. • Long time ranges of historical trend data can be displayed lighting fast • More flexible variant configuration with improved user experience This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 5353 Application Operations in SP Stack 12: New business process operations dashboard features • New BPO dashboard features to provide better option for a process control using a standard SAP library of more than 800 standard process indicators • Drill down capability in BPO Dashboards for dashboard panels. • Long time ranges of historical trend data can be displayed lighting fast • Simplified dashboard setup due to reuse of BP Analytics variants • New panel types for easier consumption of data This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 5454 Data Volume Management Typical questions Which business object consumes most data? Which country does not stick to the global DVM policy? Where do I start my investigation? How old is my data in the entire landscape? Which application area shows biggest growth rates? Is there any data in the system I have never used? Which data is of critical importance for my daily business? Which reduction options apply to my system landscape? Are there any quick wins and synergies? Which archiving object should I tackle first? This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 5555 Application Operations in SP Stack 12: New and updated data volume management applications Reorg and Compression What space did I release with my recent archiving activities? Is data compression a good option in my environment? Is the planned table / index reorganization really worthwhile or needed? Forecast and Simulation Allows forecasting of future landscape size Simulation of cost savings after implementing proposed DVM measures Projection on impact of planned business changes Simulation of HANA migration (size required on HANA) Improvement Projects. Visualization of Key Performance Indicators and Value Drivers, set targets and follow the improvement history. The tracking tool will always show a status of where the project is at the moment and what the trend analysis returns This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 5656 Application Operations in SP Stack 12: Reorg and compression overview Focus: Decision Making Simulate technical data volume reduction processes (reorganization and / or compression) to identify the most suitable reduction method Simulate potential reduction by migrating current database to SAP HANA (available with SP12) Generate statistical information to see how much data you could save Generate a graphical overview of the potential data volume reductions Filter objects to prioritize which objects most need data volume management This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 5757 Application Operations in SP Stack 12: Reorg and compression – results Reorg & compression results for selected system (graphical) What space did I release with my recent archiving activities? Is data compression a good option in my environment? Is the planned table / index reorganization really worthwhile or needed? What is my potential space consumption reduction when migrating to SAP HANA? Reorg & compression results for selected system (tabular ) This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 5858 Application Operations in SP Stack 12: Forecast and simulation overview Focus: Decision Making, Visualization Simulate expected size of a system by using different parameters (e.g. moderate archiving approach) Simulates cost savings after implementing proposed DVM measures Simulate potential reduction by migrating current database to SAP HANA Visualize impact of combined measures (e.g. data reduction and technical savings) Visualize results by a line graph, bar chart or table This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 5959 Application Operations in SP Stack 12: Forecast and simulation – input parameters What happens when using e.g. reorganization at a selected date? What will be the impact of data archiving? (moderate or aggressive approach) What is my potential space consumption reduction when migrating to SAP HANA? Different input parameters for data reduction measures and / or technical savings This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 6060 Application Operations in SP Stack 12: Forecast and simulation – results How does my system size change? What about my cost savings? When will my critical value be reached? System 2 System 1 System 1 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights System 2 Public 6161 Application Operations in SP Stack 12: Improvement projects overview Focus: Improvement Measurement, Visualization Define groups and relevant KPIs for your DVM projects Visualize the current status of a DVM project Tracking the progress of DVM projects on a technical level Visualize progress with KPIs in your own Interactive Continuous Improvement dashboard This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 6262 Application Operations in SP Stack 12: Improvement projects – input parameters Choose selected KPI types (e.g. system, archiving object, tables) for your DVM project scope Define your own target values Guided procedure to create improvement projects Given preset of KPI’s This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 6363 Application Operations in SP Stack 12: Improvement projects – results What is the current status of my DVM project? In which direction will it move? How do my Key Performance Indicators look like? What about my defined targets and improvement history? This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 6464 SAP Solution Manager 7.1 SP Stack Business Process Operations Business Process Operations in SP Stack 12: Business process monitoring integrated with Monitoring & Alerting Infrastructure (MAI) BW BPMon Reporting Business Process Monitoring Technical Monitoring Reporting Notifications Notifications CCMS Extractor Framework Past Challenges: • Maintenance overhead of two different infrastructures (BPMon and Technical monitoring) • No reusability of common use cases in other monitoring applications (e.g. technical monitoring) due to infrastructure differences • Increased development effort within SAP (double maintenance) BPMon on MAI with support package stack 12: • Integration of BPMon with Monitoring an Alerting Infrastructure (MAI) • Unified end user experience for configuration and usage of alerting • Shared use cases for job monitoring and interface channel monitoring • Possibility use MAI capabilities also for BPMon alerts This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 6666 Business Process Operations in SP Stack 12: Business process monitoring based on MAI - example New Monitoring Application: • Display of metrics from technical monitoring propagated to the system on which a business process is executed • Display of technical metrics linked to process steps New Common Alert Inbox: • Display of metrics from business process monitoring and technical monitoring • Same alert post processing of technical alerts and business process alerts This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 6767 Business Process Operations in SP Stack 12: Business process monitoring innovations (1/2) • Classical BPMon and BPMon on MAI exist in parallel: • • Solution is flagged in the BPMon setup BPMon setup tool is enhanced to enable the configuration of: • BPMon via MAI (similar look & feel) • Unified use cases - job monitoring and interface channel monitoring • BPMon on MAI infrastructure: • Different infrastructure used for data storage and for triggering the data collection on Solution Manager (no CCMS required) • Data collection is triggered via DPC (Data Collection Framework) • Notifications for BPMon on MAI use the available MAI function • Reporting for BPMon on MAI alert numbers and measured values use MAI functions This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 6868 Business Process Operations in SP Stack 12: Business process monitoring innovations (2/2) • New Alert Inbox for Solutions on MAI: • For displaying the BPMon (MAI) alerts • Accessible via new BPOps work center • Role SAP_SMWORK_BPO required • • Prerequisites for BPMon on MAI: • For BPMon on MAI: All relevant managed systems must have ST-PI > SP8 implemented • For BPMon on MAI and classical BPMon: The logical components should have been migrated from transaction SMSY to the Landscape Management Database (LMDB) Migration of ‘classical BPMon’ to BPMon on MAI: • Is possible, and takes place on a per solution basis. SAP Solution Manager must be on support package stack 12, and SAP Note 2008715 must be applied. Managed systems have to be on a minimum on SAP_BASIS 700. Add-on ST-PI 2008_1_700 SP10 or higher and ST-A/PI 01R_700 or higher must be installed on the managed systems. See SAP Note 2010999 for details. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 6969 Business Process Operations in SP Stack 12: Limitations for business process monitoring on MAI • BW Based Alerting: • Creation of alert per ‘group by’ criteria is not supported. • Solution Transfer: • • The interface channel monitoring objects (ICMon) are not transferred during solution transfer. Service Level Reporting: • The Service Level reporting via ST-SER does not support the unified use cases of job monitoring and interface channel monitoring. • Mass Maintenance: • Notification variants cannot be assigned via the mass maintenance feature. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 7070 Business Process Operations in SP Stack 12: Transfer of business process monitoring solutions between systems Configuration of BPMon solutions on MAI can be transferred from one system (test) to another (production) using transaction solution_transfer. The solution transfer functionality works as before with classical BPMon. However with SP Stack 12 for MAI solutions, ICMon objects cannot be transferred using this function. For further information regarding solution transfer, refer to the document How to Transfer BPMon Customizing via Solution_Transfer This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 7171 Data Consistency Management Benefit / value proposition Goal Transparency Benefit Challenge Global transparency across organizational units & process variants …increase visibility of current data quality and consistency state. Reduced operating costs ... automate data consistency management and reduce manual process inefficiencies and human errors. Avoid systematic process exceptions. Higher customer satisfaction & faster revenue stream …avoid delayed business documents and financial losses by quick reaction to interface errors affecting data of core business processes More accurate business reporting …avoid inaccurate reporting data by ensuring consistency between systems and quicker clean up due to earlier detection Higher reliability of financial reporting & possible detection of fraud …avoid inconsistencies in FI-AP and FI-AR before PEC. Review consistency between MM & FI and between systems. Efficiency Effectiveness Clean-up Internal Audit This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 7272 Business Process Operations in SP Stack 12: Data consistency management comparison in one system (1/2) The CDC application extracts data from both data sources and compares them in SAP Solution Manager SAP Solution Manager Cross-Database Comparison (CDC) (1) Extract data block Data source 1 (2) Extract data block (3) Compare data blocks Data source 2 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 7373 Business Process Operations in SP Stack 12: Data consistency management comparison in one system (2/2) As of Solution Manager 7.1 SP12, the CDC application can alternatively compare data in one system and send the result to SAP Solution Manager SAP Solution Manager (1) Request comparison result Cross-Database Comparison (CDC) (4) Return comparison result Data source 1 (2) Request and return data Data source 2 (3) Compare data This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 7474 Business Process Operations in SP Stack 12: Integration of Internal Database Comparison (IDC) Benefits in comparison with the standalone IDC application: Graphical user interface to enter the data model Comparison of two sets of interlinked tables instead of just two single tables More flexible filtering Possibility to include fields that are not compared in the display of the comparison result Iteration Improved saving and display of comparison result This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 7575 Business Process Operations in SP Stack 12: Improved XML file access (1/3) As of Solution Manager 7.1 SP12, the existing source type FIXS for XML files on application server was adjusted. In contrast to prior versions, where the source type was able to process one single XML file only, it is now able to process multiple files in one comparison run It is now possible to process XML files which are originally not in the required asXML format This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 7676 Business Process Operations in SP Stack 12: Improved XML file access (2/3) Processing multiple XML files in one comparison run: It is now possible to enter a path and a file name If no file name but only a path name is entered, all files in the given path are processed The file name allows wild cards *, $TODAY and $YESTERDAY There are new optional parameters to enter a time form when and a time until when files are considered. Similar to Business Process Monitoring, the following key words are possible: o $TIMES – timestamp now with offset in seconds (example: $TIMES-10) o $TIMEM – timestamp now with offset in minutes (example: $TIMEM-30) o $TIMEH – timestamp now with offset in hours (example: $TIMEH-12) o $TIMED – timestamp now with offset in days (example: $TIMED-1) This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 7777 Business Process Operations in SP Stack 12: Improved XML file access (3/3) Processing XML files which are originally not in the required asXML format: There is a new parameter to enter an XSL transformation which changes data from a different format to the required XML format processed by the CDC application The XSL transformation must be created specifically for the format of the used XML files This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 7878 Business Process Operations in SP Stack 12: Improved SLT integration (1/3) Consideration of Mass Transfer ID (MTID): The Mass Transfer ID is the grouping used in LT Replication Server for data exchange. The MTID is now used in the mass generation to restrict the list of tables to a specific use case. Only tables belonging to selected MTID are shown This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 7979 Business Process Operations in SP Stack 12: Improved SLT integration (2/3) Improved modeling during mass creation: During mass transfer you have access to the model proposal and can adapt each proposed comparison to your needs. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 8080 Business Process Operations in SP Stack 12: Improved SLT integration (3/3) Improved usability from LT Replication Server: The results of CDC can now be used from LT Replication Server in expert mode to trigger a correction of inconsistent data. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 8181 Business Process Operations in SP Stack 12: New comparison scenarios (1/3) As of Solution Manager 7.1 SP12, there are four comparison scenarios: New scenario Count expected records only (no comparison) New scenario Only do detailed comparison if counts are not identical Standard comparison with detailed results up to “Max Errors” New scenario Continue comparison after “Max Errors”, but without details Open tray to display comparison scenarios This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 8282 Business Process Operations in SP Stack 12: New comparison scenarios (2/3) New scenario Count expected records only (no comparison): • Trigger only the pure counting of the number of expected records in both source systems Please be aware that this does not include a check for identical keys, so an identical count does not necessarily mean that these are the same objects New scenario Only do detailed comparison if counts are not identical: • First trigger the counting of the number of expected records in both source systems • If it is identical, no comparison will be done • If the counts are different, a detailed comparison will be done Please be aware that this does not include a check for identical keys, so an identical count does not necessarily mean that these are the same objects This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 8383 Business Process Operations in SP Stack 12: New comparison scenarios (3/3) Standard comparison with detailed results up to “Max Errors”: Recommended default option for the standard comparison runtime behavior • First trigger the counting of the number of expected records in both source systems • Afterwards, do a detailed comparison • If the number of identified inconsistencies exceeds the maximum error count, the comparison run will be stopped prematurely New scenario Continue comparison after “Max Errors”, but without details: Basically the same as the standard comparison. The only difference is that the comparison will still continue, even after the number of identified inconsistencies exceeds the maximum error count. However, no further result details will be written. It just increases the counts of the inconsistency key figures. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 8484 Business Process Operations in SP Stack 12: More flexible comparison block size (1/2) As of Solution Manager 7.1 SP12, there are additional ways to set the comparison block size: Default block size for all source systems and instances for the same comparison object Alternative block sizes for source system pereach source system and and instance instance possible This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 8585 Business Process Operations in SP Stack 12: More flexible comparison block size (2/2) As of Solution Manager 7.1 SP12, the block sizes used for each source system are displayed in the comparison result: In addition you can see the number of extracted blocks and how many of them were fully identical This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 8686 SAP Solution Manager 7.1 SP Stack 12 SAP Solution Manager Operations SAP Solution Manager Operations in SP Stack 12: Innovations for SAP Solution Manager setup and operations Scope Initial Configuration: Minimal and full scope depending on system role and criticality. Reduced effort for MSC and amount of data collected for non crucial systems. Automated Reconfiguration: • Adaptation of MSC and System Monitoring configuration based on landscape notifications e.g. adding/removing of Instances or Nodes, software upgrades, etc. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 8888 SAP Solution Manager Operations in SP Stack 12: Export configuration activity to HTML The “Export To HTML” functionality allows you to create a HTML report including step and activity statuses, log information and help texts for a scenario. • The Functionality is available from the Overview or at the end of each scenario. • With SP Stack 12, you can now also send the report via an encrypted mail. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 8989 SAP Solution Manager Operations in SP Stack 12: Basic Configuration - Configure Automatically – Schedule Background Jobs With SP Stack 12 the automatic scheduling of background jobs was improved and refined: Non-productive Solution Manager systems don’t need most of the OSS synchronization jobs Non-productive unnecessary workload on OSS interferes with necessary productive workload thru Solution Manager jobs of customers Most of the OSS synchronization jobs will not be scheduled (descheduled) on non-productive SAP Solution Manager Systems o The determination if the system is productive is done based on the IT Admin role set in System Preparation → Step 6.3 a. If IT Admin role is “Production System” no additional steps necessary b. If IT Admin role is non-production system type, you have to confirm the future states of the OSS jobs c. Rerun the activity after you confirmed the future states This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 9090 SAP Solution Manager Operations in SP Stack 12: Managed systems configuration functional scope (Minimum / Full) As of SP Stack 12, two different Configuration Scope options for Managed Systems Configuration are available: Minimum Configuration Full Configuration Only setup of essential functionality like: • Software Lifecycle Maintenance Full setup of the managed system including all extractors and all functionalities • Partial Root Cause Analysis (mainly E2E Trace Analysis & Configuration Change Reporting) All managed systems already configured in Solution Manager are configured in “full” scope • Preparation of System Monitoring infrastructure (agent assignment and READ and BACK RFC destinations) Necessary scope to enable Service Delivery for the system • Reduces the amount of collected data and load on Solution Manager Systems with the IT Admin Role “Productive System” always have to configured in Full Scope! Can only be selected for non-production systems This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 9191 SAP Solution Manager Operations in SP Stack 12: Automatically set up the SAP Solution Manager system in LMDB This step performs the following checks and activities – for all steps further information is given in the info button: When as a precondition you have completed the preceding step, Set Up LMDB, it checks… • … if the full content synchronization between LMDB and SLD was completed successfully. • ... if the related technical systems of type Application Server (AS) ABAP and AS Java are found in the LMDB. • … if the required Diagnostics-Relevant indicators have been set. • ... if the product system exists with the correct AS ABAP and the AS Java technical systems. • ... if there are product instances of predecessor product versions of SAP Solution Manager 7.1 marked as installed. • ... if the system role has been defined from the perspective of IT administration. Activities: • • To define the IT admin role, select the most appropriate system role from an IT administration perspective from the dropdown list. Choose Save and Execute: The system performs the setup and checks mentioned above. User interaction is only required in case of errors Proceed with the next step of the guided activity Information Pop-up of the IT Admin Role: • Setting up SAP Solution Manager as a 'Production System' affects further configuration • In one system landscape, only set up one production system for SAP Solution Manager itself. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 9292 SAP Solution Manager Operations in SP Stack 12: SAP Solution Manager system setup New step in transaction SolMan_Setup System Preparation This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 9393 SAP Solution Manager Operations in SP Stack 12: New function in the LMDB: auto-creation of product system (1/3) For the selected technical system, a product system can be automatically created: • • • The product instances installed on the technical system will be considered for the product system. If the technical system is part of a dual-stack, the corresponding stack is assigned as well. For manual creation, chose Cancel. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 9494 SAP Solution Manager Operations in SP Stack 12: New function in the LMDB: auto-creation of product system (2/3) Starting the Auto-Creation of Product System in Managed System Configuration: This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 9595 SAP Solution Manager Operations in SP Stack 12: System landscape dashboards and reporting Dashboards have been enhanced: • On LMDB start screen, start the Landscape Dashboard • You can configure the dashboard • For example, add or remove an application This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 9696 SAP Solution Manager Operations in SP Stack 12: System landscape dashboard – example This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 9797 SAP Solution Manager Operations in SP Stack 12: Mass maintenance of business partner assignments (1/3) • • • In the editor for technical systems in LMDB, choose Mass Maintenance of Business Partner Assignments Search for technical system type For all search results, you can add/delete business partners assignments This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 9898 SAP Solution Manager Operations in SP Stack 12: Mass maintenance of business partner assignments (2/3) Start advanced mass maintenance Add or remove entries and confirm See the worklist This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 9999 SAP Solution Manager Operations in SP Stack 12: Mass maintenance of business partner assignments (3/3) • • • Save our changes Go to the result list Check the result This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 100 100 SAP Solution Manager Operations in SP Stack 12: Automated reconfiguration: goal • The goal is to adapt the SAP Solution Manager’s configuration automatically when the landscape changes, for example, when adding or removing managed systems • Reduce the effort for system maintenance during regular productive operations • Reduce the effects of communication overhead between Technical Landscape Operations (TLO) organization and Operation Control Center (OCC) • For example, when the TLO group removes a technical instance of a system without informing the OCC organization, leading to false alerts and unnecessary activities due to the missing instance. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 101 101 SAP Solution Manager Operations in SP Stack 12: Use cases for automated reconfiguration Instance added Instance moved to different physical host Instance removed Product version / product instance upgraded Product version / product instance added Product version / product instance removed JAVA server node added JAVA server node removed This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 102 102 SAP Solution Manager Operations in SP Stack 12: : Simplified automated managed system configuration process 1. SLD data supplier reports technical system changes (upgrades, addition or removal of instances, etc.) to the LMDB. 2. LMDB sends notifications about the technical system changes to so-called “notification consumers.” 3. Notification consumers execute configuration activities for the technical systems in the background, without user interaction. Before SAP Solution Manager 7.1 SP Stack 12, MSC activity functions only provide standard interfaces for execution by users via a guided procedure. The guided procedure must be repeated whenever a technical landscape object changes. With SAP Solution Manager 7.1 SP Stack 12, MSC activity functions provide additional interfaces for automatic background execution of configuration activities, triggered by LMDB notification. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 103 103 SAP Solution Manager Operations in SP Stack 12: Automatic Managed System Configuration (AMSC) Due to changes in the landscape it can be necessary to rerun the managed system setup for systems: • • E.g. after a fail-over to another host, adding new instances etc. With SP-Stack 12, you can activate the automatic re-execution of selected activities in the Managed Systems Configuration after changes to the technical system in LMDB If any step within the automate execution flow throws an error, the automated execution will stop. You have to solve the problem and complete this configuration iteration manually (via button 3). The systems must have been configured manually once. The AMSC is not covering the whole Managed System Configuration yet. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 104 104 SAP Solution Manager Operations in SP Stack 12: AMSC prerequisites and limitations The initial managed system configuration must be executed completely and successfully. To automatically update the configuration for added instances, SAP Host Agent and Diagnostics Agent must be installed on new hosts, and the managed host setup must be completed. The Agenton-the-Fly option must be selected for the Diagnostics Agent. AMSC does not support heterogeneous installations (dialog instances on different OS). For a multi-instance ABAP system, it is strongly recommended to use an RFC logon group to create RFC destinations. Without a logon group, AMSC cannot recreate RFC destinations when an instance the RFC points to is removed. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 105 105 Further Infomation New SAP Solution Manager Landing Page Link to new SAP Solution Manager landing page in the new SAP Support Portal: https://support.sap.com/support-programsservices/solutionmanager.html or: http://support.sap.com/solutionmanager This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 107 107 Instant Access to SAP Solution Manager Expert Knowledge SAP Solution Manager expert knowledge is provided in SCN WIKIs: http://scn.sap.com/docs/DOC-47361 Best Practices, How-Tos, … The content is hosted and maintained by responsible solution management and product management teams You can find the WIKIs via a central entry screen. Click on a topic to access the corresponding WIKI. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 108 108 SAP Enterprise Support Academy Learning from Experts to Experts The SAP Enterprise Support Academy is a dedicated platform for simplified access to and consumption of SAP Enterprise Support offerings How it can help What it offers Easily access SAP Enterprise Support services Up-skill professionals Boost cross-functional collaboration between the business and IT units • A comprehensive learning environment that allows the creation of individual learning plans and provides a personalized learning experience. Where to find more Home page: support.sap.com/esacademy News subscription Contact: sap_es_academy@sap.com • Aggregated views on services and educational elements This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 109 109 SAP Enterprise Support Academy Learning Studio Content: Now Linked to the SAP Solution Manager work centers Context-specific link to Learning Studio Content in all work centers with sp-stack 12 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 110 110 SAP Solution Manager Guided Self-Services When to use? Powered by This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 111 111 SAP Solution Manager Guided Self-Services Service Portfolio 2014 (1/3) This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 112 112 SAP Solution Manager Guided Self-Services Service Portfolio 2014 (2/3) This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 113 113 SAP Solution Manager Guided Self-Services Service Portfolio 2014 (3/3) This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 114 114 Deployment Best Practices for SAP HANA Deployment Best Practices Categories http://support.sap.com/dbp4hana Fundamentals Architecture Transition Operations HANA Technology Data Marts, Data Warehouse & Big Data SAP Business Suite powered by SAP HANA SAP HANA Supportability and Operational Tools Sizing Technical Infrastructure Non-Productive System Landscape Data Provisioning User Experience Development RunSAP like a factory E2E Monitoring & Guided Procedures E2E Performance Expert Analysis SAP HANA Administration: Change Control Management SAP HANA Security Migration versus Green Field Rapid Prototyping One-Step Migration Custom Code Optimization Test Management Data Model Optimization Data Volume Management Supportability Setup Expert Guidance - Meet the expert sessions & Expert Guided Implementations This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 115 115 Where to Find More Information SAP Public Web SAP Solution Manager 7.1 Wiki http://wiki.scn.sap.com/wiki/display/SM/Solution+ Manager+7.1 SAP ALM Homepage* https://support.sap.com/support-programsservices/solution-manager/processes.html ALM on SCN www.sdn.sap.com/irj/sdn/alm SAP Enterprise Support Information www.sapsupport.info/go SAP Solution Manager Homepage* https://support.sap.com/solutionmanager 7.1 Ramp-Up Knowledge Transfer* http://service.sap.com/rkt-solman Guided Self-Services* https://support.sap.com/support-programs-services/programs/enterprisesupport/academy/delivery/guided-self-services.html Solution Manager 7.1 Docs and Release Notes http://help.sap.com/solutionmanager71 Cloud Demo www.sapsolutionmanagerdemo.com SAP Solution Manager Book www.sap-press.com * Requires login credentials to the SAP Service Marketplace This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is 2014SAP SAPAG. SE All or an SAPreserved. affiliate company.provided All rights withoutreserved. a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement ©©2013 rights Public 116 116 © 2014 SAP AG or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG (or an SAP affiliate company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP AG or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP AG or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP AG or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP AG’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP AG or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forwardlooking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 117