Getting Started
You will need the following information to register with Train & Assess IT for the first time: A 30‐character Train & Assess IT access code, which is included in your Train & Assess IT Student package. Open your Train & Assess IT package and pull back the cardboard strip on the inside to reveal your student access code. Your 8‐character Course Code, which can be found on the Indiana Wesleyan University portal at: www.pearsoncustom.com/iwu A valid e‐mail address. If you don’t have one, contact your school’s technology center or set up a free account on a web site that offers this service (for example, Hotmail or Yahoo!) Student Technical Support for Train & Assess IT Student Technical Assistance: 1‐800‐677‐6337 Email: online.support@pearsoned.com Available Hours: Monday‐Friday: 8:00am – 8:00pm (EST) Sunday: 5:00pm – 12:00am (EST) Web: 247.prenhall.com Prentice Hall www.prenhall.com 1
TRAIN & ASSESS IT USER GUIDE Getting Started 1 About the User Guide 3 System Requirements 3 Installing the Train & Assess IT Partial Local Install 4 Install the Partial Local Install 4 Installing the Macromedia Authorware Web Player 8 Check Browser Type and Version 8 Install the Authorware Web Player for Internet Explorer 8 Install the Authorware Web Player for Netscape 10 Signing in to Train & Assess IT for the First Time 16 Self‐Registration Process 16 Using Train & Assess IT 20 The Student Experience in Train & Assess IT 21 General Training Overview 24 Assessment Overview 26 Instructions for Printing Student Results 26 Using the Train IT CD 28 Getting Help and Support 30 Student Guide 30 Contact Professor 30 Contact Tech Support 30 2
About the User Guide
Train & Assess IT is a software application that allows you to hone your skills and demonstrate your proficiency in Microsoft Office 2003 applications, including Word, Excel, and PowerPoint, as well as Computer Concepts, Internet, and more. This user guide is intended to get you up and running on Train & Assess IT quickly, so that you can focus your time on learning new skills.
System Requirements
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Web browser (Internet Explorer 5.01 or higher or Netscape 4.7 or higher) Macromedia Authorware Web Player Live Internet connection (56K minimum connection speed required) Pentium Class or higher CPU, 133 MHz or faster 16 MB RAM (32 recommended) 32 bit operating system (Windows XP, Windows 2000, Windows NT 4.0 with Service Pack 3, Windows ME, Windows 98) Screen resolution of 800x600 or greater, 256 colors or greater (some lessons require screen resolution of 1024x768) Special Instructions for IWU Students
Indiana Wesleyan University has selected Prentice Hall’s Train & Assess IT as a way to assess student’s skills in MS Office 2003, and provide the training necessary to bring those skills up to a baseline level required to succeed in various campus programs. To achieve this goal, Train & Assess IT (TAIT) has been set up for basic level skills in MS Word 2003, Excel 2003 and PowerPoint 2003. With TAIT, students have access to the training necessary to achieve a baseline level mastery of these skills, and to demonstrate that baseline level mastery with a minimum score of 80% or higher. You may access the training and take the test an unlimited number of times‐the goal is to make sure that every IWU student has the MS Office skills and ongoing access to refresher training as necessary for success as they move on to other courses in their curriculum. Students are asked to do the training and take the test as many times as necessary to achieve a minimum score of 80% or higher. There is no penalty for numerous tries, and no reward for achieving a score higher than the required 80% minimum score. It was set up this way to assure student success with a minimum of frustration. As such, the TAIT exercises are graded only on the basis of completion or non‐completion. Students receive the grade for the activity based upon submission of the documentation that they have completed the assigned activity. Whether the score submitted for a grade is above 80% or not does not affect the awarding of completion points for any TAIT assignment. Credit is given for attempting the assignment and submitting the score earned. Students can then pursue a minimum score of 80% or higher as an individual performance goal until they are satisfied with their individual skill levels. 3
Installing Train & Assess IT
The Partial Local Install (PLI) CD(s) included in this package contain the Train & Assess IT software that should be installed on any computer on which you plan to take tests using Train & Assess IT. This PLI CD can be found in your Train & Assess IT Student Package and is clearly marked as the PLI. In addition to installing the PLI, you also will need to install the Authorware Web Player for your browser. At home or other location: If you access Train & Assess IT from a computer, which does not already have the Partial Local Install (PLI) and the Authorware Web Player installed, you will need to install the Partial Local Install (PLI) and the Authorware Web Player to run Train & Assess IT. Please follow the steps below to complete the installation. Installation Tips: • Be sure to close all other applications before beginning the installation, including your antivirus program. • If you are planning to install testing and training, be sure you have time to complete the installation before you start. The installation could take approximately 5 to 20 minutes, depending on which products you are installing and the speed of your computer. Install the Partial Local Install
1.
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Insert the Partial Local Install CD (labeled CD 1 in your package) into your CD‐ROM drive. When the InstallShield Wizard starts, click the Next button. Figure 1 4
If the Train & Assess IT CD does not start automatically, complete the following steps: 1. Click the Start button. 2. Click Run on the Start menu. 3. Type D:\setup.exe (where D is your CD‐ROM drive). 4. Click the OK button. 3.
Read the license agreement. To accept the terms of the license agreement and continue the installation, click the Yes button. (If you click the No button, setup will close.) 4.
Figure 2 Next, you will be prompted to choose a destination location where setup will install the Train & Assess IT files. Accept the default location by clicking the Next button. 5.
Figure 3 Next, you will be prompted to choose what content to install on your computer. By default, Testing is selected, as it must be installed on your computer to run Train & Assess IT. 5
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7.
Optionally, you can choose to install Training on your computer. If you have a slow Internet connection, installing Training on your computer will improve the performance of Train & Assess IT. If you have limited space on your computer hard drive, install Testing only. NOTE: If you have questions about this, please contact tech support at 1‐800‐677‐6337. Unsure how much hard drive space is available on your computer? As shown in Figure 4, Train & Assess IT setup indicates how much hard disk space is required to install the selected files for Testing and /or Training, as well as how much hard disk space is available. Figure 4 8.
When the Web site screen is displayed, confirm that the Address is http://www.phgenit.com and then click the Next button. Figure 5 6
9.
When prompted whether or not to create a shortcut to Train & Assess IT on your desktop, click the Yes button. Figure 6 10. Setup is now ready to copy files to install Train & Assess IT. Click the Next button to begin copying files. Figure 7 7
11. The InstallShield Wizard will display a window, showing the status of the installation. When the InstallShield Wizard complete screen appears, the installation has completed successfully (Figure 8). Click the Finish button to complete the installation. Figure 8 12. With your computer connected to the Internet, double‐click the Train & Assess IT icon on your desktop to launch the Train and Assess IT PLI. The Train & Assess IT home page will appear in the PLI window, as shown in Figure 9. To close the PLI, click the Close button on the PLI title bar. 13. For now, we will move on to installing the Authorware Web Player from this page. Figure 9 8
Installing the Macromedia Authorware Web Player
Next, you must install the Authorware Web Player, which is a plug‐in used to play the testing and training content in Train & Assess IT. Check Browser Type and Version
Before you get started, make note of which Web browser version you are using. To determine what Web browser version you are using, complete the following steps: 1. Start your browser. 2. When the browser window opens, click Help on the menu bar and then click About Internet Explorer or About Netscape. 3. The browser will display version information for your browser (for example, Internet Explorer 6.0 or Netscape 7.2). Write this information down and then follow the steps below for your browser ‐‐ either Internet Explorer or Netscape. Install the Authorware Web Player for Internet Explorer
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With your computer connected to the Internet, type www.phgenit.com in the browser Address bar and then press the ENTER key. The Train & Assess IT home page is displayed in the browser window. When the Train & Assess IT home page is displayed, click the Get Macromedia Authorware Web Player button. The AutoInstall Macromedia Authorware Web Player window appears (Figure 10). The program installer automatically will begin the Authorware Web Player installation. Figure 10 3.
After a few minutes (wait time varies depending on the speed of your Internet connection. 56K modem connections take approximately 11 minutes to complete the install), a Security Warning dialog box asks for permission to run the Authorware Web Player control will appear. Click the Yes button to continue. 9
Figure 11 4.
After a few minutes, the AutoInstall window will display a graphic with a green wavy line (Figure 12), indicating the installation of the Authorware Web Player is complete. After you have verified that the installation is complete, click the Close button to close the AutoInstall window. Figure 12 Install the Authorware Web Player for Netscape
1.
With your computer connected to the Internet, type www.phgenit.com in the browser Address bar and then press the ENTER key. The Train & Assess IT home page is displayed in the browser window. 10
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When the Train & Assess IT home page is displayed, click the Get Macromedia Authorware Web Player button. When the Download Authorware Web Player – Netscape window opens, click the Get Macromedia Authorware Web Player button. Figure 13 4.
When the Opening Authorware_Web_Player.exe dialog box appears, click the Save it to disk option button and then click the OK button. Figure 14 5.
A dialog box appears, prompting you to save the Authorware_Web_Player.exe installer to a specific directory or folder on your computer. To download the installer to your Windows desktop, click the Desktop icon and then click the Save button. [If you choose to download the installer to a different location, make a note of the directory to which you are saving the installer, as you will need to find it to begin the installation.] 11
Figure 15 6.
After the Authorware_Web_Player.exe file has finished downloading, if necessary, click the Close button to close the Download Manager window. Figure 16 7.
Next, locate the Authorware_Web_Player.exe file on your Windows desktop [or other location where you saved the file] and double‐click it to begin the installation. 12
8.
When the Authorware Web Player Installation screen appears, click the Next button to continue. Figure 17 9.
Read the license agreement. To accept the terms of the license agreement and continue the installation, click the Yes button. (If you click the No button, setup will close.) Figure 18 13
10. When prompted, select your browser type and version from the list of available browsers. Be sure to select the correct version of Netscape. Click the Next button. Figure 19 11. Click the Next button to accept the default installation directory (unless your instructor instructs you to use a different directory). Figure 20 14
12. A status bar will appear, indicating the progress of the installation (Figure 21). Figure 21 13. When the Setup Complete window appears, click the Finish button (Figure 22). The installation of the Authorware Web Player is complete. Figure 22 14. Click the Close button on the Download Authorware Web Player – Netscape window to close this window. 15
Signing in to Train & Assess IT for the First Time
The information IWU students will need to self-register for Train and
Assess IT can be found at: www.pearsoncustom.com/iwu
1. To complete the self‐registration process, you will need these items: A 30‐character Train & Assess IT access code, which is included in your Train & Assess IT Student package. Open your Train & Assess IT package and pull back the cardboard strip on the inside to reveal your student access code. Your 8‐character Course Code, which can be found on the Indiana Wesleyan University portal at: www.pearsoncustom.com/iwu A valid e‐mail address. If you don’t have one, contact your school’s technology center or set up a free account on a web site that offers this service (for example, Hotmail or Yahoo!) 2. Find your Course Code/Course ID, which you will need for registration, at www.pearsoncustom.com/iwu. With your computer connected to the Internet, enter this URL in your browser. 3.
Figure 23 Click on Course Materials, select Business, and then select “View TAIT Codes”. Figure 24 16
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On this page, locate your Cohort Name and the 8‐digit Course Code. Write down this code to move on to the TAIT Self‐Registration Process. Write your code here:_______________________________ Figure 25 6. With your computer connected to the Internet, double‐click the Train & Assess IT icon on your desktop to launch the Train and Assess IT PLI (Partial Local Install). Note: if you do not have the PLI installed, start your Web browser, if needed. With your computer connected to the Internet, type www.phgenit.com in the browser Address bar and then press the ENTER key. 7. When the Train & Assess IT Sign In page appears (Figure 26), click the New User button to begin creating your student account. Figure 26 17
8. Next, complete all fields on the New User Registration screen. You will need to enter: • your first and last name; • a unique User ID and password that you will use to sign in to Train & Assess IT in the future; • the 8‐character Course Section ID found at www.pearsoncustom.com/iwu • your 30‐character Train & Assess IT access code, found in your TAIT package; and then click the check box to confirm that you agree with the License Agreement. (Note that all fields, including e‐mail address, are required.) Figure 27 9. After entering all data, click the Next button to continue. 10. A confirmation screen is displayed to verify your registration information. If desired, print this screen for your records (be sure to keep it in a secure place so others do not have your user name). Click the Register button to continue. Figure 28 18
11. If one or more Internet Explorer dialog boxes appear, click the Yes button. When the Security Warning dialog box appears, click the Yes button to complete the registration process. Figure 29 NOTE: DO NOT click the “No” button. You must click the Yes button in the Security Warning dialog box to successfully complete the registration process. If you click the No button, you will void your current access code and will need a new one to register again. If this happens, please call tech support at 1‐800‐677‐6337 to reset your access code. 12. Congratulations! You are successfully registered and logged into Train & Assess IT (Figure 28). The next time you log in, enter the User ID and password in the Sign In box and then click the Sign In button. Figure 30 IWU Students are asked to do TAIT training and take the test as many times as necessary to achieve a minimum score of 80% or higher. There is no penalty for numerous tries, and no reward for achieving a score higher than the required 80% minimum score. It was set up this way to assure student success with a minimum of frustration. As such, the TAIT exercises are graded only on the basis of completion or non‐completion. Students receive the grade for the activity based upon submission of the documentation that they have completed the assigned activity. Whether the score submitted for a grade is above 80% or not does not affect the awarding of completion points for any TAIT assignment. Credit is given for attempting the assignment and submitting the score earned. Students can then pursue a minimum score of 80% or higher as an individual performance goal until they are satisfied with their individual skill levels. 19
Using Train & Assess IT
Train & Assess IT is designed to be easy to use and navigate, so that you can complete your learning tasks efficiently. All of the main areas of Train & Assess IT are listed in the navigation menu at the left side of the page. This section describes the main areas in Train & Assess IT to help you get started quickly. My Courses When you first log into Train & Assess IT, the My Courses page appears, listing any courses in which you currently are enrolled. To view assignments for a course, click the course name. My Modules When you click a course name on the My Courses page, the My Modules page for that course appears. The My Modules page lists any training or testing modules assigned by your instructor. My Statistics The My Statistics page allows you to view your results on the assigned tests and training modules. My Messages The My Messages page allows you to view messages from the instructor of the course youʹve selected. The My Messages page lists messages by subject and date sent. You also can sort messages on the page. Glossary Confused by a term used in either the training or testing? The Glossary allows you to locate and view vocabulary terms and definitions. The Glossary contains terms for all the modules in PH Train & Assess IT, organized in alphabetical order. To find a definition for a term, search for the term or click the first letter of the word to browse the glossary. User Guides The User Guides page includes links to the Train & Assess IT Student Guide, which includes information on how to view available modules, training statistics, and messages from an instructor. The User Guide also explains how to change your password and use the glossary. Change Password The Change Password page allows you to change your Train & Assess IT password at any time. Do not change your password without informing your instructor. .In case you should misplace it at a later time, we could then provide it to you. Sign Out When you are finished working in Train & Assess IT, you should sign out so that others cannot complete activities using your account. Clicking the Sign Out link in the navigation menu will end your Train & Assess IT session. You can sign in again at any time to start a new Train & Assess IT session. 20
The Student Experience in Train & Assess IT: NOTE: If provided with a laptop by IWU, there should be a “TAIT” icon on your desktop. Click on this icon to access Train & Assess IT. Online students should install the Partial Local Install (PLI) CD found in their Train & Assess IT student package prior to accessing their course. The PLI CD can be installed on any computer being used to access your assignments in Train & Assess IT. You will also need to install the Authorware Web Player if it has not been installed. Directions to download both programs are provided in this Student User Guide, on pages 4‐15. Once the PLI has been installed, you will access Train & Assess IT by clicking on the “TAIT” icon on your desktop. 1.
Log into Train & Assess IT using the User ID and Password provided to you by your instructor. Enter your UserID and Password.
Click Continue 2. The opening page will list your course, as shown in the sample screen below (sample screens are for the MBA course—your course may appear with different content): 3.
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Double Click on the course name, in this case MBAO65 cohort to view that course’s assignments. You will now see the IWU Office 2003 Applications Module. This content has been set up specifically for your course. Click on IWU Online Office 2003 Applications Module. 6.
Modules have been set up for Word 2003, Excel 2003, and PowerPoint 2003. 21
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The first time you enter the course all modules will show as “Not Attempted” under Status. Click on the IWU Online Word 2003 Module. 9. The IWU Online Word 2003 Module has 8 modules set up for training and self‐assessment. 10. Click on Online Word 2003 Project 1 Module to expand the folder. 11. You will now start to work with the training and assessment content that has been assigned to your course. 12. Note that there are 8 Lessons listed—these lessons contain hands‐on training for the topics listed. 13. At the bottom of the Student View screen is the Project Test. Note: You have two options for proceeding through your course: 1.
2.
If you are unfamiliar with any particular MS Office software application, go through each training module in order. As you complete a training module the Status will change to “Complete”. After you have completed all the training, take the Test. You can take the test as many times as you like, until you receive a minimum score of 80%. If you think you know how to do the skills listed, you can take the test immediately. Based on the score you receive you will either pass with a minimum score of 80%, or be directed to further training for review. Complete the training and then retry to test. Only your final test attempt will count for completion of each Module, so feel free to refresh your skills with training and retest as many times as necessary to achieve the 80% minimum score. 22
As you proceed through each module, you may see screens that indicate various ways of proceeding through the training. 14. This Student View screen shows that the student completed some training (Lessons 1‐4 show Complete), then decided to take the test. Training lessons that have not been accessed will show Not Attempted. 15. The student received a score of 92% (more than the required minimum score of 80%) on the test, and based on that result the training modules he/she needs to review show up beneath the test name. The tests are set up to identify the areas that require further study and provide the training to achieve a minimum score of 80%. The list of lessons that require additional work will appear immediately after the test is completed. When a student takes the test before completing any or all lessons, a new list of training lessons, based on the results of the test, will appear under the test on your screen. When you see training modules listed both above and below the test name, you should proceed with the lessons listed below the test. A score of 92% on this test brings up one training lesson for the item missed. Remember, 80% is the minimum score needed to progress to the next lesson, so this student can now continue on to the next Project. 23
General Training Information:
Many training lessons start with one or more slides that cover key concepts, followed by slides where you will be asked to practice hands‐on skills and review concepts. Figure 1 and Figure 2 show important navigation tools and areas of the training interface. Clicking the Exit button ends the
training. If you have not completed
the training, you can exit and
return later to where you left off.
Clicking the Mode
change the setting
from Standard to Slide
Show and back.
Clicking the Tools button
displays the Tools menu
with Settings, User Guide,
and Glossary options.
Settings: turn sound and
narration on and off and
change the Slide Show speed.
User Guide: quickly access the
User Guide.
Glossary: search or browse for
a keyword and view a
definition.
Standard: Work within a
lesson to learn concepts and
complete hands-on tasks
Slide Show: Watch the
training as an overview or to
review for an exam.
Figure 1 24
Blue bolded words
identify a link you can
click to view the
definition of a key
term.
Red boxed areas
identify areas you can
point to view menus,
button names, and
more.
When you want to
move ahead, click the
Next button.
When you want to go
back to a question,
click the Back button.
The Status area shows how
many slides you have
completed and how many are
left.
Figure 2 As shown in Figure 2, you can complete a training lesson in one of two modes: Standard or Slide Show. To select the mode of training you would like to work in, click the Mode button to change the setting. Each click will change the mode to one of the following: • Standard: Work within a lesson to learn concepts and complete hands‐on tasks. • Slide Show: Watch the training for a quick overview or to review for an exam. When you have completed the training, the lesson will automatically close, or you can click the Exit button to end the training. If you have not completed the entire module, you can exit and then return later to the exact place that you left off. 25
Test Overview
When taking a test in Train & Assess IT, you will be able to answer the questions by actually performing the tasks within a simulation of the actual MS Office software application. Before taking a test in Train & Assess IT, you should familiarize yourself with the testing interface. Figure 3 shows important navigation tools and areas of the testing interface. The Status area lists the topic being covered, % of questions
complete, which question you are viewing, and the time spent
in the test (if your instructor has enabled these features).
Clicking the Question List button displays a list of all questions
in the exam. You can select another question from the Question
List and then move directly to that question.
Clicking the Exit
button allows you to
exit a test at any time.
The Question Text
area lists the question
text for the task you
are to complete.
When you want to
move ahead, click the
Next button.
When you want to go
back to a question,
click the Back button.
6
Figure 3 Your instructor has set the test to allow unlimited tries of the test and three question attempts per question. After you complete a question, a message box appears, as shown in Figure 4. Clicking Yes returns you to the question to try again. Clicking No registers your answer and moves you to the next question. At the completion of the test you can return to any question and retry if there are attempts remaining. Figure 4 26
After you have completed the test or click the Exit button, you will be asked to confirm whether you want to redo any questions or exit the test and register your score (Figure 5) by clicking on Done. Figure 5 After you exit the test, a test results screen will appear. The screen provides summary test results information, as well as a detailed list of how you did on each test question. Clicking the Exit Test button closes this screen and ends the test. You may want to print this screen to turn into your instructor. (Use the PrintScreen button on your keyboard, paste into Word and print). Directions for accessing and printing the Student Report Card begin on the next page. Figure 6 27
Instructions for printing Student Results from the Student View Screen
How to Print Student Results from the Student View Screen
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Click through the course modules until you get to the actual Project Test, in this case IWU Word 2003 Project 1 Test. Click on the icon next to the name of the test module Figure 7 3.
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The next screen will provide the general statistics for the test. Click on Report Card Figure 8 28
5.
This screen shows detailed results for the test/module completed, and can be printed with the student name by scrolling to the bottom of this screen and clicking on Print. Figure 9
Using the “Train IT” CD
IMPORTANT NOTE: This CD provides training only. Testing is only available on the Internet via the PLI icon on your desktop. To take the Project Tests within Train & Assess IT you need to access the program through the PLI. If you want complete training lessons without being connected to the Internet, you can use the Train IT CD in this package. His CD is intended to allow you to train when you do not have Internet Access. This training CD will be a resource for you as you move through the IWU MBA courses. Insert here To begin, insert the Train IT CD into your CD‐ROM drive. The CD will start immediately. If the Train IT CD does not start automatically, complete the following steps: 1. Click the Start button. 2. Click Run on the Start menu. 3. Type D:\start.exe (where D is your CD‐ROM drive). 4. Click the OK button. 29
Getting Help and Support
Train & Assess IT 2.5 provides several ways to get Help and Support while you are working, including the User Guides and forms to contact Tech Support. These can be accessed from the Student Menu. Link to User Guides
Link to Tech Support
Student Guide
The User Guides page includes links to the Train & Assess IT Student Guide, which includes information on how to view available modules, training statistics, and messages from an instructor. This guide can be accessed while in the program or can be printed out as a reference in PDF format (you will need Adobe Reader to view the PDF file). (See above for Student Guide access location.) Contact Professor
Do not try to contact your professor through this link. Even though this feature is enabled, your professor DOES NOT monitor it. Please contact your professor directly or through your Blackboard course. Otherwise, your message will NOT be received by your facilitator. 30
Contact Tech Support
You can contact Train and Assess IT Technical Support at any time, within the Train & Assess IT system by clicking the Contact Tech Support link at the bottom of the Student Menu. Clicking this link opens the Contact Tech Support form. Enter your message and then click the Send button to send the message to Prentice Hall Technical Support. You also can contact Prentice Hall Technical Support using the following information: Student Technical Support for Train & Assess IT Student Technical Assistance: 1‐800‐677‐6337 Email: online.support@pearsoned.com Available Hours: Monday‐Friday: 8:00am – 8:00pm (EST) Sunday: 5:00pm – 12:00am (EST) Web: 247.prenhall.com 31