A. Companywide Strategic Planning 1. Mission Marketing Strategy 2. Goals and Objectives 3. Strategies / Business Portfolio Slide 1 MKTG 201 Serdar Sayman Ex: Mission Statement (Business Definition) 1. Company Mission Serves as a guide for what the organization wants to accomplish: ► Slide 2 MKTG 201 Serdar Sayman Company Product-Oriented Market-Oriented Revlon We sell lifestyle and self-expression; what’s our business? who is our customer? what do customers value? We make cosmetics A good mission statement should be: ► market-oriented rather than product-oriented -- see next slide ► realistic and specific p (neither ( too broad,, nor too narrow)) ► fit the environment, based on company competencies ► motivating for employees MKTG 201 Serdar Sayman success and status; memories, hopes, and dreams eBay We hold online auctions We provide a global marketplace where practically anyone can trade practically anything. Slide 3 MKTG 201 Serdar Sayman Slide 4 2. Goals and Objectives 3. Strategies: (i) Business Portfolio The best business portfolio is the one that best fits the company’s Through Th h goals l and d objectives, bj ti success off a strategy t t is i measured. d strengths and weaknesses to the opportunities in the environment. Goal vs. objective: objective is quantifiable and time specific. The company must: analyze its current business portfolio or Strategic Business Units (SBU) SBU’ss should receive more more, less less, or no investment decide which SBU decide which SBU’s to drop develop growth strategies -- adding new products / SBUs MKTG 201 Serdar Sayman Slide 5 Industry Attractiveness ► Strength of SBU in the industry / market Health H l h off a portfolio? f li ? High h Health of an SBU? STARS QUESTION MARKS • Profit potential • May need heavy investment to grow or keep up • Requires cash to hold or increase market share • Build into Stars or phase out CASH COWS Low Boston Consulting Group (BCG), GE/McKinsey are popular models M Market Growth Rate Boston Consulting Group Approach Industry attractivveness Analyzing the Business Portfolio ► Slide 6 MKTG 201 Serdar Sayman ? DOGS • Established, successful SBU’s • Produces cash • Low profit potential a balanced mix of SBUs that fund future, high-share, high-profit SBUs High Relative Market Share Low Strength of SBU in the industry MKTG 201 Serdar Sayman Slide 7 MKTG 201 Serdar Sayman Slide 8 A “Healthy” Portfolio? example cont – SBU size added Firm A – BCG Chart Firm A 120% 120% VAZA 50% SAND VAZY VAZZ VAZA 50% VAZC VAZB SACK SAND VAZX VAZD VAZY VAZZ VAZC VAZB SANA SACK SANY VAZD VAZX SANA SANO SANY SANO SASI SASI - 20% - 20% High Relative Market share Low High Slide 9 MKTG 201 Serdar Sayman A “Sick” Portfolio? Relative Market share MKTG 201 Serdar Sayman Low Slide 10 Critiques of the Portfolio Approach Firm B – BCG Chart 120% BCG: too simplistic More complex approaches exist: difficult, costly, time consuming 50% focus is on the current businesses, less useful for future SOAX SOLO SODP SONG may be risky to take immediate decisions / actions SOAR SOAP - 20% High MKTG 201 Serdar Sayman Relative Market share Low Slide 11 MKTG 201 Serdar Sayman Slide 12 3. Strategies: (ii) Growth B. Marketing Strategy Companywide Planning & Mission Product / Market Expansion Grid Existing Products Existing Markets New Markets 1. Market Penetration 2. Market Development Customer Analysis New Products Target Market Strategy 4. Diversification Slide 13 SWOT Analysis of the Company’s Situation Company Analysis Channel Analysis Opportunity Identification 3. Product Development MKTG 201 Serdar Sayman P iti Positive Competitor Analysis MKTG 201 Serdar Sayman Marketing Mix Marketing Objectives Implementation & Evaluation Slide 14 Target Market Strategy - STP Approach Market Segmentation: dividing into distinct groups N Negative i Internal Strengths Weaknesses External Opportunities Threats of buyers (segments) with different needs Market Targeting: evaluating and selecting which segments to target P iti i l i product(s) d ( ) at a di i i and d Positioning: placing distinctive desirable place in the minds of target buyers’ compared to competing products MKTG 201 Serdar Sayman Slide 15 MKTG 201 Serdar Sayman Slide 16 The Marketing Mix (4 Ps) Other Ways… Product: what a company offers to a target market. Customer Competitor Company Channel Analysis Analysis Analysis F Features, benefits, b fi quality, li design, d i packaging, k i name ... Figure 2.6 Figure 2.4 ANALYSIS Place: (Distribution) Company activities that make the product available to the buyers. Opportunity Identification Channels (wholesalers, distributors, retailers), logistics. PLANNING Price: Amount of money that consumers have to pay to obtain the product. List prices, prices discounts, discounts actual prices... prices Target Market Developing Marketing Strategy Marketing Mix Objectives Promotion: (Communication) Activities to persuade target market to buy the product. Advertising, sales promotion, personal selling, public relations, direct marketing. Implementation & Evaluation Slide 17 MKTG 201 Serdar Sayman Example: g Market Target Fashion conscious young people g Mix Marketing comfortable fit, stylish, worn appearance higher priced than mainstream brands specialty stores, department stores, high end chains Positioning ads often feature celebrities; special collaborations with notable media people comfortable and fashionable (with a Mediterranean feel) MKTG 201 Serdar Sayman Slide 19 MKTG 201 Serdar Sayman IMPLEMENTATION CONTROL Slide 18