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Syndicate 1084 Annual Report 2010 Contents 02 Underwriter’s Report 12 Managing Agent’s Report 17 Profit and Loss Account for the year ended 31 December 2010 18 Balance Sheet at 31 December 2010 19 Statement of Cash Flows for the year ended 31 December 2010 20 Notes to the Accounts for the year ended 31 December 2010 31 Statement of Managing Agent’s Responsibilities 32 Independent Auditors’ Report to the Members of Syndicate 1084 Underwriter's Report Underwriting performance The results of Syndicate 1084 reported in these accounts are prepared on an annual accounting basis in accordance with UK GAAP. The Syndicate’s allocated capacity for the 2010 underwriting year was £745m (2009 £634m). This commentary focuses on both the 2010 results and the 2011 outlook for Syndicate 1084. It was a challenging period for the insurance industry, as losses from four significant events – Deepwater Horizon, the Chile and New Zealand earthquakes and the Australia floods – eliminated the gains from a quiet US hurricane season. As a result we recorded an underwriting loss of £0.9m (2009 profit of £45.8m), before the impact of foreign exchange on non-monetary items, including good results from our Energy and Marine Divisions. Gross premiums written increased to £863.5m in 2010 (2009 £798.9m). Net earned premiums increased by 6.0% to £654.3m in 2010 (2009 £617.3m). The combined ratio, excluding the impact of foreign exchange gains and losses, increased to 100.1% (2009 93.2%). The reported combined ratio for 2010 rose to 100.5% (2009 98.2%). Major events The magnitude and frequency of both man made and natural catastrophe insured losses increased in 2010, with total market insured losses reaching US$36bn according to Swiss Re research. European Windstorm Xynthia, the earthquakes in Chile and New Zealand and the Australia floods were the most costly insured natural catastrophe loss events, while Deepwater Horizon was the largest man made insured loss during the period. The table below identifies our largest losses for 2010, which includes four of these events. Catastrophe loss Event date Chile earthquake Deepwater Horizon New Zealand earthquake Australia floods February 2010 April 2010 September 2010 December 2010 Estimated market Syndicate 1084’s insured loss estimated net loss US$bn US$m 8.5 1.5 3 to 5 4 to 7 28.6 25.3 24.3 8.0 Affected Divisions Property Energy and Marine Property Property Australia flood losses emanate from our property direct, facultative and treaty reinsurance accounts. These are complex events, and we expect classification of the floods as two or more insured events, in particular Rockhampton in December 2010 and Toowoomba, Ipswich and Brisbane in January 2011. We currently estimate our loss for the December 2010 event at US$8.0m. The Chilean earthquake loss arises primarily from our direct and facultative property accounts, while the majority of our New Zealand earthquake loss arises from our property treaty reinsurance account. We have similar exposures to the February 2011 earthquake in New Zealand. We will also have exposure to the Japanese earthquake and resulting tsunami in March 2011. Deepwater Horizon exposures arise from our direct energy portfolio (US$20.2m) and our marine excess of loss account (US$5.1m). We had only limited exposure to European Windstorm Xynthia, which produced insured losses of some US$3bn mainly through France and Germany in February 2010. The period also saw significant storm-related losses in the United States, wind and hailstones in Australia, flash floods in France and the earthquake in Haiti. In the Gulf of Mexico, despite an active season and above average frequency and severity of developing hurricanes, there were no major associated losses, as well as unusual weather conditions preventing hurricanes from making landfall in the United States. The performance of our Property, Energy and Marine Divisions benefitted from this. The aviation market again suffered heavy losses in 2010, with a high incidence of events in developing countries outside of the major airline sector, including Afriqiyah Airways in Libya, Aerocaribbean in Cuba and Airblue in Pakistan. 02 Syndicate 1084 Annual Report 2010 Underwriter's Report Rates in the UK motor market hardened significantly in 2010 as the market continued to strive for a return to profitability. It was another difficult year for those motor insurers who had been slow to recognise the growing effect of claims-farming and recession-related claims. We took action in 2009 to address the impact of such losses, including major rate increases for our private car products and steps to reduce the cost of fraudulent claims and credit hire claims. While the combined ratio for 2010 was in excess of 100%, these moves have protected us from notable further losses and we are now experiencing improved underwriting performance and we expect to produce a combined ratio of less than 100% for the 2010 underwriting year. We continue to monitor closely the wave of protests throughout the Middle East and North Africa that began in Tunisia in January 2011. As leading political risk, trade credit and political violence underwriters we will have exposure to risks that arise as these events unfold, although we have received no claims notifications to date. Premium Rating Index 2003 2004 2005 2006 2007 2008 2009 2010 2011E Energy International Property North American Property Marine Specialist Lines Aviation 327 166 165 167 174 171 310 154 163 171 187 168 347 148 171 175 184 164 486 155 232 187 179 160 445 148 234 184 171 148 410 140 216 184 166 146 440 146 233 194 168 155 454 146 234 196 166 152 498 141 209 196 168 149 Combined (excluding UK) 182 182 185 204 197 187 198 200 202 UK 130 132 130 130 132 140 150 176 201 Combined 156 157 158 181 175 169 179 185 189 The index, which provides an overall measure of the financial terms of a policy, is based on Chaucer's internal assessment by reference not only to headline premium rates, but also to other financial aspects of cover, including policy deductibles, commissions and other relevant coverage amendments. The index for 2000 is 100. The 2011E index values are estimates Underwriting outlook Our ability to focus capital in those areas that offer improving underwriting margins means that we expect a small increase in premium rates from our underwriting portfolio in 2011, with improved rates in the Energy, Specialist Lines and UK Divisions offsetting flat or decreasing rates in our Marine, Property and Aviation Divisions. In the aftermath of Deepwater Horizon, energy rates are rising as the oil industry reassesses the physical risks and liability exposures confronted. In response, we have increased the capacity of our Energy Division by £33m to £184m. We have also recruited strong technical resource to enable us to respond positively to this increased demand for coverage. We have increased the underwriting capacity of our UK Division by £26m to £195m to accommodate rate rises levied for 2011. We forecast rate increases of 14% against a blended forecast for claims inflation of 8% in 2011. Rates for personal lines motor business will lead this. Within our UK motor direct brand, we also intend to expand our direct and aggregator distribution capabilities to enhance our return through an increased volume of non-risk income. Away from these opportunities, markets are softer. With a second successive hurricane season with no major insured losses, there is continued downward rate pressure on catastrophe exposed risks. Despite catastrophe losses outside of North America there also remains an oversupply of international property capacity, which continues to suppress rates. In addition, we also expect property rates in noncritical catastrophe-exposed territories to continue to fall. In response, and in line with our strategy of seeking to protect and enhance our underwriting margin, we continue to focus on robust technical pricing and to decline uneconomic business. Within our marine portfolio, aside from excess of loss renewal rates, which have hardened in response to Deepwater Horizon losses, and political risk rates, which continue to recover, rates are either flat or continuing to soften. The specialist lines market is also weak, with competitive pricing and a flow of new entrants adding to capacity. After a promising first half of 2010 for airline hull and liability rates, continued overcapacity and an absence of major market losses caused downward rating pressures to re-emerge. We expect rate pressure to continue in 2011 in the absence of major losses. Pricing across our underwriting portfolio for the January renewal season supports our assessment of market conditions in 2011, with both rates and volumes achieved largely as planned. Syndicate 1084 Annual Report 2010 03 Underwriter's Report ENERGY DIVISION The Division recorded an overall underwriting profit of £8.8m (2009 £10.2m) from an increased gross premium income of £177.7m (2009 £157.2m) as the Division benefited from improved rates following losses sustained from Deepwater Horizon. The combined ratio was 92.2% (2009 91.0%). We are currently recruiting to strengthen our London and Singapore operations and we have formalised our relationships with business producers in the US, Scandinavia, Canada and South America to strengthen our overseas representation. Exploration and production The loss of Deepwater Horizon, the Transocean drilling unit, and the subsequent uncontrolled oil leak from the BP well Macondo, dominated the offshore exploration market during the period. This is the most significant risk loss (i.e. non-natural catastrophe) to strike energy underwriters since the Piper Alpha rig explosion in 1988. Prior to the loss, and following a benign Gulf of Mexico hurricane season in 2009, pricing was under increasing pressure, with some higher quality renewal business attracting rate reductions. After the loss however, the rating environment has transformed, enabling us to benefit from subsequent rate increases in excess of reductions seen during the first quarter. The positive rating environment continued through 2010, with the resolve of direct underwriters holding firm in the face of difficult renewal negotiations. Construction Income increased significantly as growing confidence in world economic recovery saw the market receive more mid to large construction orders. Rates, and more importantly conditions, have remained stable across the sector despite the delay of some major projects to 2011. Energy liability This account is showing significant rating increases following the extensive pollution caused by the Deepwater Horizon loss. This, combined with a strong demand for increased limits as clients realise the true levels of casualty risk run against their balance sheets, has caused an increase in business volumes. Onshore and renewables Refining risk rates remain under pressure as capacity remains high. In response, the account has focussed on the selective underwriting of superior engineered risks. Rates and conditions for renewable energy source risks remain acceptable although new capacity continues to join the market. 04 Syndicate 1084 Annual Report 2010 Underwriter's Report PROPERT Y DIVISION International property underwriters experienced a difficult 2010, with earthquakes in Haiti, Chile and New Zealand, storm losses in Australia and Europe and flooding in Australia. As a result, despite the benefit of a quiet hurricane season, the Division reported an underwriting loss of £13.8m (2009 profit of £44.4m), on a gross premium income of £209.3m (2009 £192.5m). The combined ratio increased to 108.8% (2009 76.8%). The Property Division announced two key developments during 2010. First, we withdrew from North American facultative and delegated authority property business with wind and earthquake exposure. This followed in-depth research into the most efficient use of capital and risk appetite by the Division. Second, we took further steps to strengthen our access to high quality business worldwide with the opening of Chaucer Latin America in Buenos Aires to write Latin American facultative property business and the launch of a Facultative Property Team in our Chaucer Singapore office. Delegated authorities Following our withdrawal from North American delegated underwriting, we continue to manage the run off for these accounts, which will not expire until 2012. A number of delegated underwriters have revised income estimates down as difficult market conditions continue to prevail. Through active management of the run off we are maintaining the gross margin derived from the account. The current global economic situation, combined with declining rates in a number of territories, affected the result for our international delegated authorities account. The continued weakness of sterling has also had an adverse impact. However, there are some positives for 2011, with rate improvements anticipated for New Zealand, South Africa and some Australian business. Facultative property With rates continuing to fall, our withdrawal from catastrophe exposed North American business has proved beneficial. Our switch in 2009/10 to Fortune 2,500 risks and a focus on higher attachment points has been successful, and we recorded an excellent result in this class. International rates have continued to decline in most territories and in response our underwriters have targeted business with high attachment and low frequency points. The Chilean earthquake produced the largest loss in ten years for this account, while the Australian floods also significantly affected the result. Our new teams in Argentina and Singapore will enable us to access business that does not typically reach London, as well as benefiting the balance of the Division’s account. Treaty Our North American Treaty Team saw pressure on rates in 2010, although pricing for peak exposures was flat. Following the quiet hurricane season, rates will inevitably see more pressure in 2011. As our North American facultative and binder business runs off and our related catastrophe exposures reduce, the Treaty Team will assume the freed aggregate capacity. However, in response to market conditions, our risk appetite for North American catastrophe exposed business remains unchanged for 2011. The benign hurricane season has helped our North American underwriters to produce another first class result. International rates have again declined and the New Zealand earthquake and Australian floods affected the account. Our exposure to the Chilean earthquake was low, as treaty rates there were generally unacceptable. Engineering The direct and facultative market has become more active again in both London and Singapore following the launch of a number of major projects held back from 2009. However, despite significant loss events in Canada, Qatar and the United States, rates remain under pressure from the additional capacity of new entrants. Our proportional engineering treaty account saw rating pressure in 2010, although the excess of loss account achieved rate increases. Overall, the result was positive. Syndicate 1084 Annual Report 2010 05 Underwriter's Report MARINE DIVISION The Marine Division produced a good result in 2010, marked by strong performances from our political risk and specie accounts. The Division recorded an overall underwriting profit of £7.6m (2009 £8.7m) from a gross premium income of £161.6m (2009 £158.9m). The combined ratio reduced to 94.0% (2009 100.9%). Hull, liability and war Hull market pricing was stable in 2010 despite continued rating pressure in the mega yacht market following good results. Generally, pressure on good accounts came in the form of increased profit sharing. Disciplined cycle management remains imperative. After some recovery in the summer, the shipping market came under further pressure from continued over supply of tonnage. Certain owners, notably those with stronger balance sheets, have begun to replenish or to grow their fleets, anticipating improved levels for global trade. The threat of piracy remains high, particularly from Somalia. It now extends throughout the Indian Ocean region, with breach areas extended in December 2010 to encompass the increased threat. This will generate additional war premiums, particularly for the Middle East Asian trade route. Marine excess of loss Deepwater Horizon dominated 2010, with our marine excess of loss account retaining a net exposure of US$5.1m. This was the largest loss to affect the market since the Piper Alpha rig explosion in 1988 and, together with other major losses worldwide, has caused market conditions to improve. Cargo and specie The cargo market remains soft, with intense competition from over capacity in many major regions, notably North America, Singapore, London and Lloyd’s. We continue to decline the majority of new risks shown, due to low rates and loose wordings, and to decline renewals with uneconomic rate reductions. Unfortunately, we expect the market to continue in this vein. Our focus will remain on the retention of our profitable core account. We also aim to grow our successful Middle East account, and to continue to develop our promising Chinese account. Our specie account continues to trade successfully, with increased income and a low loss ratio. Political risk, trade credit and Political violence Underwriting conditions are extremely positive at present, with clients increasing operations in emerging markets because of high commodity prices, and western banks easing credit conditions and lending to support these. This is particularly evident for mining projects, which slowed dramatically in 2008 and 2009. Companies are also more risk averse now and more willing to consider insurance products to protect their portfolios. As a result, we are experiencing new streams of business, with increased enquiries for both fixed and mobile asset protections. It was inevitable that the market would require recovery actions following the global economic crisis, including the extension of tenors to enable parties to pay down their obligations over time. Third parties have entered the market, prepared to purchase insured debt. This can be complex and time consuming, and requires suitable trading conditions in secondary debt markets to generate a price at which we will trade. To date we have been pleased with our progress. Rates for renewal and repeat business rose by approximately 6% across our portfolio in 2010 and the prospects for 2011 are very encouraging. The worldwide demand for political violence and terrorism insurance remains strong, with rates responding to higher levels of threat or capacity contractions for individual countries or regions. In the aftermath of the Bangkok riots, the Lloyd’s market has continued to offer coverage albeit at substantially higher prices, while in the US and Europe, which has seen significant rate decreases, prices should begin to stabilise in 2011. We continue to monitor closely the unfolding events in the Middle East and North Africa. Our political violence account has exposure to the results of social unrest in these territories, although there is only limited evidence of protestors targeting industrial and commercial assets and we have received no loss notifications to date. There are also potential exposures through our political risk account, which protects against the confiscation or nationalisation of privately owned assets, and our trade credit/contract frustration account that support international trade worldwide. While the situation is ongoing, we have not received notifications of loss to date. 06 Syndicate 1084 Annual Report 2010 Underwriter's Report AVIATION DIVISION Our Aviation Division recorded an underwriting profit of £2.0m in 2010 (2009 £10.9m) on gross premium income of £48.4m (2009 £46.3m), despite continued challenging market conditions. Our combined ratio increased to 94.3% (2009 73.5%). Airline hull and liability As anticipated, rates fell in the second half of 2010, despite a high incidence of losses in developing countries among second and third tier operators. As the majority of our accounts focus on these operators, we have incurred our share of these losses. General aviation The general aviation account remains stable, with modest reductions balancing increases on poor performing accounts. The significant loss from the collapsed aircraft hangars at Dulles International Airport in Washington D.C. in February has not dampened the enthusiasm of the market for corporate jet-related business. Refuellers and products Products rates are stable, although airport rates remain under pressure with clients achieving reductions of up to 10%. This business continues to perform well. Syndicate 1084 Annual Report 2010 07 Underwriter's Report SPECIALIST LINES DIVISION The Specialist Lines Division performed satisfactorily in 2010, despite the continued pressure of over capacity on rates. The Division recorded an underwriting profit of £1.2m (2009 £9.8m) as the combined ratio reduced to 98.3% (2009 99.1%). Although rate improvements remain scarce, the market has begun to stabilise. We have maintained the disciplined underwriting approach that has protected us from many of the recent major market losses arising from the global economic crisis and are now in a strong position to benefit from more favourable conditions as these emerge. We maintain a core account of high quality risks, which we underpin with strong broker relationships. As market leaders for our business classes, we have influence and control over our portfolio. This has helped us to establish a firm foundation from which to build as conditions improve. We continue to put profitability before growth, with our commitment to rate integrity taking due recognition of claims inflation and the changing risk environment. Financial institutions New entrants have slowed the pace of improvement following the strong rate recovery in 2009 caused by the banking crisis. Despite this, our selected accounts continue to see improvement. Our avoidance of large global institutions has proven to be a sound strategy as we have missed many of the very large losses that have arisen in this area and we are in a strong position to take advantage of opportunities that arise. Medical malpractice Our institutional healthcare account, which provides excess hospital liability coverage, continues to deliver market leading results through close attention to rate modelling and excellent client and broker relationships. The competitive market environment is a challenge and has restricted growth for both institutional risks and for our general account. We do not foresee a hardening in the short-term but hope to continue to produce strong results from our core account. Errors and omissions / Direct casualty While there remains significant over capacity in the market, which limits growth opportunities, we continued to develop positively through our strong relationships with London brokers and US intermediaries. A positive result has rewarded our close attention to rating and risk quality, and provides a strong platform from which to build when conditions begin to improve. International casualty treaty After a successful launch in 2009, our Treaty Team focused on consolidation of the account in 2010. Original rates remain weak, and there are limited opportunities for growth. As recognised market leaders, the Team is an effective market benchmark for risk analysis and rate quality and hence well placed to respond to the improving market conditions that will inevitably arise. General casualty treaty We continue to maintain rate discipline in the prevailing soft market. While this limits our volume we remain pleased by the account's performance. 08 Syndicate 1084 Annual Report 2010 Underwriter's Report UK DIVISION UK motor market conditions for new business improved significantly in 2010, particularly in the private car sector. Chaucer Insurance, our UK Division, continues to benefit from strengthening premium rates and actions underway to reduce rising claims costs. The Division recorded an underwriting loss of £11.0m (2009 £9.1m). The combined ratio improved to 106.7% (2009 109.7%) on a gross premium income of £183.5m (2009 £167.1m). We increased UK motor premium rates by 17.3%, with standard private car prices rising by more than 35%. Rates within the noncomprehensive private car sector increased dramatically following the withdrawal of a number of underwriters; we increased our rates by approximately 50%, with no reduction in business volumes. While these rate increases are significantly higher than claims inflation, the market in general needs to continue at this pace in order to return to profit. Work continues through specialist units within our Claims Department to reduce the costs of credit hire and to detect fraudulent claims. Claim farming, in particular, is a major problem for UK motor insurers, exacerbating the cost of third party bodily injury motor claims. These issues have now reached the political agenda and we welcome the proposed legislative changes, including the cessation or reduction of claim referral fees. In the absence of these changes, the market must continue to increase rates to contain the rising costs. The outlook for our market is positive and we forecast an increase of 14% in UK motor premium rates in 2011, with standard private car prices continuing to benefit most. We anticipate that fleet prices will start to recover in 2011, following five years of soft market conditions. Our motor portfolio is 100% UK-based and has three main components: private car, specialist motor and fleet. Private car Our private car account grew significantly in 2010 and now accounts for over half of the portfolio. Aggregators continue to take a greater distribution share of private motor products in the UK, advertising heavily to protect and grow market share. Our products are now available via intermediaries on all of the major aggregator sites. We have also developed our ChaucerDirect consumer web site, which offers two specifically designed private car products and receives business enquiries from three of the major aggregator sites. Income from our ChaucerDirect channel grew from £3.2m in 2009 to £6.5m in 2010. In addition, we plan significant development of our direct business to increase its share of our private car account. Specialist motor Our specialist motor account comprises commercial vehicle, specialist vehicles, family fleets, motorcycle and motor trade. We introduced a new commercial vehicle product in 2009, for which sales volumes and loss ratios have since performed in line with budget. The commercial vehicle market began to show promising improvement in the second half of 2010, with rate increases significantly exceeding claims inflation. For other products, such as motorcycle and specialist vehicles, we continue to distribute policies through a small number of niche intermediaries. These sectors are less cyclical and have not experienced the large rate increases of the private car sector. The taxi market was soft and we withdrew our standard taxi product at the end of the first quarter of 2010 in response. We will not consider re-entering this market unless it improves significantly. Fleet Our fleet account contains a mix of vehicles, including private car, commercial vehicles, haulage and coaches, which we write primarily through the Lloyd’s broker market. The portfolio focuses on mainly medium and small fleets, where price competition is less intense. In contrast to the private car market, the fleet market has remained weak. We have continued to reduce the size of our account to less than a fifth of our UK Division portfolio in 2010, from over half in 2005. We have seen a number of new entrants over the past two years, each of which has been prepared to join a market sector willing to write new business at rates below those accepted for renewals. However, the fleet market is not exempt from either claims farming or fraudulent claims and it will inevitably have to apply significant rate increases to return to profitability. We plan to take advantage of this improvement when this happens. SME Commercial In 2010 we generated income of £5.1m from UK employers and public liability insurance (2009 £4.0m), having launched a combined commercial product on our new technology platform in January. Syndicate 1084 Annual Report 2010 09 Underwriter's Report Reinsurance Our core philosophy is that underwriting should make a profit gross of reinsurance. We purchase reinsurance primarily to manage individual large risk exposures and catastrophe accumulation. This is the cornerstone of our ability to control performance volatility. Counterparty strength is important to Syndicate 1084. We place the programme with security, rated ‘A’ or better by Standard & Poor’s or equivalent rating agencies, at an acceptable cost. At 31 December 2010 the expected ultimate costs of the 2010 and 2009 reinsurance programmes, including outstanding cost and expected reinstatement premiums, was: 2010 Converted Can$m £m £m US$m Facultative Proportional Excess of loss 0.1 11.1 25.1 3.8 63.8 108.4 0.6 0.4 Total 36.3 176.0 1.0 1 2009 Converted Can$m £m 1 £m US$m 2.5 52.2 94.4 1.3 7.2 23.1 4.9 33.9 86.6 0.2 1.1 4.4 28.9 79.0 149.1 31.6 125.4 1.3 112.3 Converted at 31 December 2010 closing rates of exchange For property and specialist lines accounts, reinsurance of a proportional and non-proportional nature was purchased in order to provide sufficient line capacity to control business and to protect against severity and frequency of losses. The retention following a catastrophe event for 2010 was US$50m and has reduced to US$45m for 2011. The direct and facultative per risk retention for 2010 after application of the core risk-excess programme was US$7.5m on a first loss basis, reducing to US$5m for the second loss. The marine and energy accounts purchase extensive protections to provide cover to minimise the effect of any major loss or series of losses. For most marine classes the 2010 net retention was at least US$5m and for energy classes was US$12.5m. The UK motor account has protection from a reinsurance programme placed on a ’losses occurring’ basis, which is unlimited, both in terms of the amount and the number of losses sustained. For both 2010 and 2011, the programme attached at £1m, with the first layer, which provides £1m of cover, being placed with a 50% order. The following table provides analysis of the Syndicate’s reinsurance debtor security (including reinsurers’ share of technical provisions), net of bad debt provisions: Reinsurance rating (Standard & Poor's or equivalent) 2010 Debt % 2009 Debt % Lloyds Syndicates (A) AAA AA A BBB Collateralised Other 39.7 0.4 35.9 20.1 1.8 0.1 2.0 16.8 4.9 32.4 43.5 0.4 0.2 1.8 100.0 100.0 Ratings as at 31 December 2010 and 2009 respectively Other is reinsurers not rated by major rating agencies and is net of offset where appropriate. The figure includes 0.1% of collateralised security (2009 0.1%). There is continual review of our exposure to reinsurance companies, with particular attention given to commutation opportunities in appropriate circumstances. Syndicate 1084 carried provisions for bad and doubtful reinsurance debts totalling 2.9% of reinsurance recoveries due at 31 December 2010 (2009 2.9%). 10 Syndicate 1084 Annual Report 2010 Underwriter's Report Investment performance The preservation of capital and maintenance of sufficient liquidity to support the business and the enhancement of investment returns, within a set of defined risk constraints, are at the core of the financial market risk policies adopted by the Managing Agent. Syndicate 1084 invests primarily in cash and fixed income securities. The following table summarises the performance of the investment portfolio in 2010. Average fund £m US Fixed Income UK Fixed Income UK Equities Hedge Funds Cash Deposits 345.9 149.8 2.5 14.2 410.6 923.0 19.1 3.6 0.9 (2.0 ) 7.4 29.0 (0.7 ) 923.0 28.3 Investment expenses Total Income £m Return % Benchmark return % 5.5 2.4 36.7 (14.0 ) 1.8 3.2 Benchmark index 2.3 2.7 15.1 3.2 0.3 1.5 1-3 Year Government Bonds 1-3 Year Government Bonds FTSE All Share US 1m LIBOR + 300 bp 50% UK/ 50% US 1m LIBOR Average fund is calculated by prorating funds over the period for which they were held. Benchmark indices are those effective over the 12 month period to 31 December 2010 The Syndicate redeemed hedge funds with a total value of £34.5m during 2010 leaving residual exposures of less than 0.5% of the Syndicate investment portfolio. The bond portfolio performed satisfactorily during 2010, recording a return of 4.6% (2009 6.8%). The average duration of the fixed income portfolio at 31 December 2010 was 2.0 years (2009 2.5 years) and the weighted average yield to maturity was 2.4% (2009 3.2%). Investment outlook We allocate risk appetite between underwriting and investments after assessing the relative potential returns and associated risks of each. The focus will remain on achieving stable underwriting returns in 2011, pursuing the opportunities that our balanced portfolio presents, and for this reason we will continue to adopt a conservative investment strategy in 2011, focussing on capital maintenance to support underwriting. With little exposure to risk assets (financial assets, excluding bonds, cash and deposits), where returns are volatile, we expect investment returns to be subdued in 2011 because of continued low interest rates. However, opportunities to invest cash at more attractive yields should arise if the pace of global economic recovery accelerates, inflation increases or concerns over sovereign debt rise. A 1% increase in UK and US interest rates will generate additional investment income of £10.4m from the current portfolio. Foreign currency management With approximately a fifth of premium income currently generated from UK motor insurance, we have less gross foreign currency exposures than many Lloyd’s entities, although we still write substantial amounts of business in foreign currency, the majority of which is in US dollars. We match US and Canadian dollar insurance liabilities with assets held in the same currencies. We monitor exposures arising from retained profits and losses in major foreign currencies quarterly and manage these with currency purchases and sales as appropriate. The Syndicate 1084 Team I am pleased to welcome our new International Liability Division to Chaucer Syndicate 1084, led by Mark Lawrence. The new Division, which launches in early 2011 with a capacity of £43m, specialises in international liability business, in particular professional and general liability insurance. Conclusions The outlook for 2011 is encouraging and I believe that the diversity of our portfolio and the strength of our underwriting will enable us take advantage of the positive current market conditions in UK motor and international energy markets. Away from these opportunities, we shall adopt a cautious approach for those markets, including property, marine and specialist lines, where conditions are more difficult, albeit with the underwriting strength in place to take advantage of any improvement in market sentiment. John Fowle Active Underwriter Chaucer Syndicate 1084 17 March 2011 Syndicate 1084 Annual Report 2010 11 Managing Agent’s Report The Directors of the Managing Agent present their Report for the year ended 31 December 2010. This Annual Report is prepared using the annual basis of accounting as required by Statutory Instrument No. 1950 of 2008, The Insurance Accounts Directive (Lloyd’s Syndicate and Aggregate Accounts) Regulations 2008 (‘Lloyd’s Regulations 2008’). The Managing Agent The Managing Agent is Chaucer Syndicates Limited, whose registered office is Plantation Place, 30 Fenchurch Street, London EC3M 3AD and registered number is 184915. Principal activities The Syndicate’s principal activity during the year continued to be the transaction of UK motor and worldwide general insurance and reinsurance business in the United Kingdom. This Report covers the business of Syndicate 1084. Review of the business and future developments The Syndicate’s key financial performance indicators during the year were as follows: 2010 £000 Gross written premiums Profit for the financial year Combined ratio 1 1 863.5 25.1 100.5 % 2009 £000 798.9 55.5 98.2 % The combined ratio is the ratio of net claims incurred and net operating expenses to net premiums earned. A lower combined ratio represents better performance. Active Underwriter John Fowle was appointed the Active Underwriter of Syndicate 1084 from 11 January 2010, succeeding Bruce Bartell, who in turn assumed Chief Underwriting Officer responsibilities of the Managing Agent’s parent company, Chaucer Holdings PLC. Principal risks and uncertainties The following paragraphs describe the principal risks and uncertainties facing the Syndicate. UNDERWRITING RISK Each Division of the Syndicate undertakes an extensive annual underwriting planning process in order to determine its targets for premium income and return on capital. Underwriting risk appetite defines acceptable probability of different levels of net underwriting loss, expressed as a percentage of net tangible assets for both a single event and accumulated events over 12 months. The detailed stochastic modelling of underwriting risk, both gross and net of reinsurance, using dynamic financial analysis techniques, assists with the setting and management of risk appetite. Catastrophe risk is the main component of underwriting risk and the Syndicate uses Exceedance Probability (EP) curves as the primary tool for managing this risk. For a defined underwriting portfolio, an EP curve plots expected probability against loss size. This represents a sliding scale of risk appetite against associated exceedance probabilities. Managing risk aggregation The Syndicate monitors the aggregation of underwriting exposure using specialist modelling software tools. The Syndicate monitors its loss exposure to a suite of natural catastrophe events (including the prescribed Lloyd's Realistic Disaster Scenarios) on a monthly basis. Modelled loss caps are set at an underwriting business unit level for each event; this provides the underwriters with a practical tool for managing their exposures. Concentrations of risk The Syndicate has exposure to losses arising through the aggregation of risks in geographical sectors. This mainly affects the property, marine and energy portfolios. Events giving rise to such aggregations are typically natural disasters such as earthquakes or weatherrelated disasters such as hurricanes, windstorms and typhoons. Other examples include major terrorism events. As part of the risk management process, the Syndicate models Realistic Disaster Scenarios (RDS) every quarter to enable the Syndicate to monitor potential accumulations of underwriting exposure against a pre-determined suite of catastrophic events and to confirm no breach of underwriting risk appetite. Maximum lines Underwriters manage individual risks through adherence to set maximum line sizes. Terms and conditions of contracts Other than UK motor insurance, all of the policies underwritten have maximum indemnity limits per insured event. In addition, the number of reinstatements per policy is limited and deductibles and policy exclusions further limit risk. UK motor insurance is unlimited by statute but the Syndicate buys reinsurance to limit any potential maximum loss arising from any one assured. 12 Syndicate 1084 Annual Report 2010 Managing Agent’s Report Underwriting controls The Syndicate operates a number of underwriting controls, details of which are set out below. Peer and independent reviews Peer review is performed on a risk-based sample of business by a fellow underwriter to ensure adherence to sound underwriting practices. The independent review process involves detailed review of individual underwriting risks and supporting documentation on a monthly basis. Underwriting risk review Themed underwriting reviews are conducted by the underwriting risk review department to ensure that underwriting procedures and discipline are followed. Internal audit Internal audit provides assurance over the performance of the underwriting controls. Emerging risks An emerging risk is perceived to be potentially significant but which may not be fully understood or allowed for in insurance terms and conditions, pricing, reserving or capital setting. The Managing Agent has an Emerging Risk Group to identify and assess the potential impact of such risks. Monitoring performance against plan The Syndicate manages performance against plan through monthly divisional reporting, utilising centrally prepared underwriting management information packs. Each Division reports to an Underwriting Board which in turn reports to the Board of the Managing Agent. This control process ensures several layers of review for underwriting risks, with particular focus on pricing, loss ratio forecasts, reserving adequacy, risk aggregation, catastrophe modelling and reinsurance protection. CREDIT RISK The Managing Agent reviews all reinsurer counterparties with whom the Syndicate wishes to conduct business and sets credit thresholds for the total potential recoveries due from each reinsurer. The review includes an analysis of the financial strength of the reinsurer, its payment performance record and standing in the market. Thereafter, management of reinsurer credit risk follows active and regular review, with the assistance of outside expertise, of the credit rating and financial exposure to all approved reinsurers. The Syndicate predominantly purchases reinsurance from reinsurers rated strong or better by Standard & Poor’s (or equivalent). Maximum exposures per reinsurer are set in response to a reinsurer’s rating and net assets. Broker credit risk limits are also determined depending on the grading of the relevant broker and exposures monitored against limits on a monthly basis. CLAIMS RISK While claims events are inherently uncertain and volatile, the claims department is an experienced team covering a wide range of business classes. The Syndicate manages claims related risks by way of reinsurance and by a similar monitoring process to underwriting. The Managing Agent has various management controls in place to mitigate claims risk, some of these controls are outlined below. Claims settlement and reserving authority limits The Managing Agent employs strict claims handing authority limits. All transactions in excess of an individual claims handler’s authority are referred in a tiered approach to a colleague with the requisite knowledge and experience. Monthly reporting Various reports are produced based on several different aspects of the claims handing function such as, significant movements, catastrophes, and static claims. These reports are communicated at various levels both within the business and with key external stakeholders, including the Lloyd’s franchise performance directorate. Management of external experts The Managing Agent actively appoints trusted third party loss adjusters, surveyors and legal advisors for claims investigation and assessment services. The development of long standing relationships with key experts and agreed Terms of Engagement ensures the Syndicate always receives a first class service with direct contact actively encouraged. However, this process is not exclusive. If no suitable expert exists on the Syndicate’s panel for any one particular claim, an ‘Expert Exception’ process is in place in order to ensure needs are met without delay. Syndicate 1084 Annual Report 2010 13 Managing Agent’s Report RESERVING RISK The Syndicate’s reserving policy seeks to ensure appropriate allowance for reserving risk, consistency in reserving from year to year and the equitable treatment of capital providers on the closure of a year of account. Reserves are set on a two tier hierarchical basis. Tier 1: Actuarial best estimate reserves Actuarial best estimate reserves are prepared on an underwriting year basis and are intended to be true best estimates, i.e. estimates of expected value claims reserves. These are the basis for internal reporting and the derivation of expected loss ratios for business planning. The actuarial best estimate reserves are the responsibility of the Signing Actuary. The Managing Agent’s Actuarial Team calculates the reserves in conjunction with extensive discussions with underwriting, claims and reinsurance staff. Tier 2: Syndicate reserves Syndicate reserves are the level of reserves booked at a syndicate level. Determination of syndicate reserves is a two-stage process: first, they are determined on an underwriting year basis and then they are converted to an annually accounted basis. (a) Underwriting year syndicate reserves Underwriting year syndicate reserves are prepared on an underwriting year basis and equal the Tier 1 reserves plus any reserve risk loadings. The intention of such risk loadings is to match areas within each syndicate where the perception is that there is a particularly high risk that the best estimate reserve may be inadequate. Such areas include, but are not limited to, the following: • New classes of business • Classes where early development is materially better or worse than expected • Classes or events with abnormally skewed claim distributions • Claim events or reserving categories with a poorly understood distribution To ensure consistency in the application of risk loadings, the starting point in their assessment is, where possible, formulaic. The formulaic risk loadings are adjusted wherever considered either excessive or understated. There may also be additional risk loadings in respect of risks not covered by the formulaic basis. The underwriting year syndicate reserves provide the basis for all syndicate results and forecasts. (b) Annually accounted syndicate reserves Annually accounted syndicate reserves are the underwriting year syndicate reserves converted to an annually accounted basis, plus additional loadings. These loadings are entirely formulaic. The Managing Agent’s Board approves all risk loadings within syndicate reserves. The assessment of actuarial best estimate reserves is a rolling quarterly process. The underwriting portfolio comprises a number of heterogeneous business types, each of which the analysis projects to ultimate. Where certain contracts or claim events obscure development trends, the analysis splits these out for separate review. The application of standard actuarial techniques to the historical data supports the estimation of ultimate loss ratios. The analysis also draws on external data or market data or non-standard methodologies where appropriate. Whenever actual development of premiums or claims within a reserving category during a quarter is materially different from expected development based on the existing methodology, then that methodology is reassessed and, where appropriate, amended. The analysis takes credit for reinsurance recoveries and provides for the possibility of reinsurer failure. Reserving risk is controlled by the robust application of actuarial methodologies, stepped sign-off procedures, quarterly tracking of projected ultimate loss ratios and reassessment of methodologies where appropriate, regular dialogue between actuaries and practitioners and access to a history of loss data. Finally, explicit risk loadings are applied in respect of the areas of greatest risk within the reserve assessment. Although the risk loadings provide important protection against adverse developments in reserves, the degree of subjectivity in the reserving process, the exposure to unpredictable external influences (e.g. the legal environment) and the quantum of reserves relative to net tangible assets, mean that reserving remains a significant source of risk to the Syndicate. INVESTMENT RISK The Managing Agent’s approach is that investment activities are complementary to the primary underwriting activities of the business and should not therefore divert or utilise financial resources otherwise available for insurance operations. The preservation of capital and maintenance of sufficient liquidity to support the business and the enhancement of investment returns, within a set of defined risk constraints, are at the heart of the financial market risk policies adopted by the Managing Agent. Investment risk constraints, which quantify the maximum amount of investment risk permitted over a one-year time horizon, are approved by the Board of Chaucer Holdings PLC, the parent company of the Managing Agent, on an annual basis and are used to derive the maximum allocation, or risk budget, that can be allocated to each asset class. 14 Syndicate 1084 Annual Report 2010 Managing Agent’s Report The Managing Agent reviews and amends asset allocations in accordance with investment risk constraints. Due regard is given to the outlook for each asset class because of changes in market conditions and investment returns. Proposed asset allocations are tested using stochastic modelling techniques prior to formal adoption. The Syndicate invests a proportion of funds in fixed income securities managed by professional portfolio managers. Each manager operates within a defined set of investment guidelines and against an appropriate benchmark. Interest rate risk The most significant proportion of risk within the Syndicate’s fixed income portfolio is interest rate risk, which increases as the duration of each portfolio gets longer. In order to manage this risk duration constraints are set, relative to a benchmark to provide downside protection for increases in interest rates although no limit is set for the minimum duration of each portfolio enabling managers to switch to cash or variable rate securities, if considered appropriate. Currency risk The Syndicate writes a significant proportion of insurance business in currencies other than sterling, which gives rise to a potential exposure to currency risk. The Syndicate mitigates this through a policy of matching assets and liabilities by currency. Equity risk The Syndicate’s equity investments comprise two small holdings which will mature over the next 12 months. The actual allocation of Syndicate funds to equities at any point in time is determined and reviewed on a quarterly basis with due regard given to current market conditions and investment opportunities. It is not anticipated that a significant allocation will be made to equities in the short term. Liquidity risk The Syndicate is subject to calls on cash resources, mainly in respect of claims on insurance business, on a daily basis. The Syndicate operates and maintains a liquidity risk policy designed to ensure that cash is available to settle liabilities and other obligations when due without excessive cost to the business. The liquidity risk policy sets limits for cash required to meet expected cash flows. It includes a contingency funding plan, which details the process and provisions for liquidating assets and/or raising additional funds required to meet liabilities in extreme circumstances. Credit risk The Syndicate holds the majority of its investments in high-quality investment grade securities and money market funds, managed by external portfolio managers. Investment managers may take credit risk as a tactical enhancement to fixed income returns when suitable opportunities arise within the risk budget set for each manager. Money market fund managers mitigate credit risk through diversification and by setting maximum limits for individual counterparties. OPERATIONAL RISK This is the risk that errors caused by people, processes, systems or external events lead to losses to the Syndicate. The Managing Agent seeks to manage this risk through business performance measures and governing procedures which are reviewed through a structured programme of testing of processes and systems by Internal Audit. REGULATORY RISK The Managing Agent is required to comply with the requirements of the Financial Services Authority and Lloyd’s. Lloyd’s requirements include those imposed on the Lloyd’s market by overseas regulators, particularly in respect of US situs business. Regulatory risk is the risk of loss or reputational damage owing to a breach of regulatory requirements or failure to respond to regulatory change. The Managing Agent has a Compliance Officer, who monitors regulatory developments and assesses the impact on agency policy. The Syndicate also undertakes a compliance-monitoring programme. Staff matters The Managing Agent considers its staff to be a key resource and seeks to provide a good working environment for its staff that is rewarding and safe and complies with appropriate employee legislation. During the year there have been no significant injuries to staff in the workplace or any significant actions taken by any regulatory bodies with regard to staff matters. Environmental matters The Managing Agent does not consider that a business such as a syndicate at Lloyd's has a large adverse impact upon the environment. As a result the agent does not manage its business by reference to any environmental key performance indicators. Syndicate 1084 Annual Report 2010 15 Managing Agent’s Report Directors of the Managing Agent The Directors set out below held office throughout the year ended 31 December 2010, unless otherwise stated. R V Deutsch, Non-executive Chairman (appointed 1 January 2010) K Barber, Practice Head - UK Insurance (resigned 12 January 2011) B P Bartell, Chief Underwriting Officer D C Bendle, Operations Director (resigned 18 January 2011) G C Butterworth, Director - Risk Officer M C Carrillo, Finance Director (appointed 18 May 2010) T J Carroll, Non-executive Director (appointed 4 August 2010) M J Cox, Non-executive Director (resigned 1 October 2010) K D Curtis, Chief Finance Officer J Fowle, Active Underwriter for Chaucer Syndicate 1084 (appointed 11 January 2010) S J Helson, Director - Third Party Syndicates D S Mead, Chief Operating Officer (appointed 29 November 2010) J D Perkins, Director - Group Actuary R T Scholes, Non-executive Deputy Chairman (appointed 1 January 2010) C M Stooke, Non-executive Director (appointed 28 September 2010) R A Stuchbery, Chief Executive Officer G M Wood, Non-executive Director (appointed 1 September 2010) Managing Agent’s Company Secretary D C Turner Managing Agent’s Registered Office Plantation Place 30 Fenchurch Street London EC3M 3AD Managing Agent’s Registered Number 184915 Syndicate 1084 Active Underwriter J Fowle Syndicate Bankers The custodians of the Syndicate’s investment funds are as follows: Citibank N.A. Lloyds TSB Royal Bank of Canada Syndicate Investment Managers Aberdeen Asset Management Amundi (UK) Limited GenRe NEAM Goldman Sachs State Street Wellington Syndicate Auditors Ernst & Young LLP, London Directors’ Interests None of the Directors of the Managing Agent have any participation in the Syndicate’s premium income capacity. Disclosure of Information to the Auditors The Directors each confirm that: • So far as they are aware, there is no relevant audit information of which the Syndicate's Auditors are unaware, and • they have taken all the steps that they ought to have taken as a director in order to make themselves aware of any relevant audit information and to establish that the Syndicate's Auditors are aware of that information. Auditors Ernst and Young LLP has signified its willingness to continue in office as the independent auditor to the Syndicate. Approved by order of the Board of Chaucer Syndicates Limited M C Carrillo Finance Director 17 March 2011 16 Syndicate 1084 Annual Report 2010 Profit and Loss Account for the year ended 31 December 2010 2010 £m 2009 £m 863.5 (153.3) 798.9 (112.0) 710.2 686.9 (78.0) 22.1 (75.5) 5.9 Net change in provision for unearned premiums (55.9) (69.6) Earned premiums, net of reinsurance 654.3 617.3 28.3 44.4 (426.9) 73.9 (395.7) 62.5 (353.0) (333.2) (150.5) 58.6 (47.7) (10.6) (91.9) (58.3) (444.9) (391.5) (212.6) (214.7) 25.1 55.5 28.3 44.4 (28.3) (44.4) 25.1 55.5 Note Technical Account – General Business Gross premiums written Outward reinsurance premiums 3 Net premiums written Change in the provision for unearned premiums Gross amount Reinsurers’ share Allocated investment return transferred from the Non-Technical Account 15 15 9 Claims incurred, net of reinsurance Claims Paid Gross amount Reinsurers’ share 15 15 Net claims paid Change in the provision for claims Gross amount Reinsurers’ share Net change in the provision for claims Claims incurred, net of reinsurance Net operating expenses 3, 5 Balance on the Technical Account – General Business Non-Technical Account Investment income 9 Allocated investment return transferred to the General Business Technical Account Profit for the financial year 14 All the amounts above are in respect of continuing operations. There were no unrecognised gains and losses relating to the current or preceding year other than those included in the Profit and Loss Account. Therefore, no Statement of Total Recognised Gains and Losses has been prepared. Syndicate 1084 Annual Report 2010 17 Balance Sheet at 31 December 2010 Note 2010 £m 2009 £m Assets Investments Financial investments 11 946.6 820.8 Deposits with ceding undertakings 17 5.2 5.0 15 15 43.2 247.0 21.1 185.7 290.2 206.8 110.6 115.4 5.7 68.6 115.6 13.6 231.7 197.8 27.5 50.0 19.5 36.3 77.5 55.8 104.0 8.9 83.6 7.0 112.9 90.6 1,664.1 1,376.8 14 (20.2) (12.5) 15 15 445.0 1,129.9 367.0 964.1 1,574.9 1,331.1 10.9 80.1 7.7 3.5 46.8 3.5 98.7 53.8 10.7 4.4 1,664.1 1,376.8 Reinsurers’ share of technical provisions Provision for unearned premiums Claims outstanding Debtors Debtors arising out of direct insurance operations - intermediaries Debtors arising out of reinsurance operations Other debtors 12 Other assets Cash at bank and in hand Other 17 13, 17 Prepayments and accrued income Deferred acquisition costs Other prepayments and accrued Income Total assets Liabilities Capital and reserves Members’ balances Technical provisions Provision for unearned premiums Claims outstanding Creditors Creditors arising out of direct insurance operations - intermediaries Creditors arising out of reinsurance operations Other creditors Accruals and deferred income Total liabilities The financial statements were approved by the Board of Chaucer Syndicates Limited on 17 March 2011 and signed on its behalf by: M C Carrillo Finance Director 18 Syndicate 1084 Annual Report 2010 Statement of Cash Flows for the year ended 31 December 2010 Note 2010 £m 2009 £m 25.1 (2.9) 160.4 (56.2) 51.2 1.6 55.5 26.3 77.3 1.0 (31.3) (0.8) Reconciliation of operating profit to net cash inflow from operating activities Operating profit on ordinary activities Changes in market value and exchange rates Increase in net technical provisions (Increase) / decrease in debtors Increase / (decrease) in creditors Movement in members’ balance in respect tax, members’ agent’s fees and other 16, 17 Net cash inflow from operating activities 179.2 128.0 (34.4) 8.1 16, 17 144.8 136.1 Increase / (decrease) in cash holdings Increase in overseas deposits Net portfolio investments 16, 17 16, 17 16, 17, 18 7.7 13.0 124.1 (201.7) 4.0 333.8 Net investment of cash flows 16, 17 144.8 136.1 Transfer to members in respect of underwriting participations 14 Cash flows funded/invested as follows: Syndicate 1084 Annual Report 2010 19 Notes to the Accounts for the year ended 31 December 2010 1. Basis of preparation These accounts have been prepared in accordance with the Insurance Accounts Directive (Lloyd’s Syndicate and Aggregate Accounts) Regulations 2008, and applicable law and Accounting Standards in the United Kingdom. They comply with the Statement of Recommended Practice on Accounting for Insurance Business issued in December 2005 by the Association of British Insurers (as amended in December 2006), except that exchange differences are dealt with in the Technical Account as there are no non-technical items. 2. Accounting policies PREMIUMS WRITTEN Premiums written comprise premiums on contracts incepted during the financial year as well as adjustments made in the year to premiums written in prior accounting periods. Premiums are shown gross of brokerage payable and exclude taxes and duties levied on them. Estimates are made for pipeline premiums, representing amounts due to the Syndicate not yet notified. UNEARNED PREMIUMS Written premiums are recognised as earned according to the risk profile of the policy. Unearned premiums represent the proportion of premiums written that relate to unexpired terms of policies in force at the balance sheet date, calculated on the basis of established earnings patterns or time apportionment as appropriate. REINSURANCE PREMIUMS CEDED Outwards reinsurance premiums are accounted for in the same accounting period as the premiums for the related direct or inwards business being reinsured. CLAIMS PROVISIONS AND RELATED RECOVERIES Gross claims incurred comprise the estimated cost of all claims occurring during the year, whether reported or not, including related direct and indirect claims handling costs and adjustments to claims outstanding from previous years. The provision for claims outstanding is assessed on an individual case basis and is based on the estimated ultimate cost of all claims notified but not settled by the balance sheet date, together with the provision for related claims handling costs. The provision also includes the estimated cost of claims incurred but not reported (IBNR) at the balance sheet date based on statistical methods. These methods generally involve projecting from past experience the development of claims over time to form a view of the likely ultimate claims to be experienced for more recent underwriting, having regard to variations in the business accepted and the underlying terms and conditions. For the most recent years, where a high degree of volatility arises from projections, estimates may be based in part on output from rating and other models of the business accepted and assessments of underwriting conditions. The amount of salvage and subrogation recoveries is separately identified and, where material, reported as an asset. The reinsurers’ share of provisions for claims is based on the amounts of outstanding claims and projections for IBNR, net of estimated irrecoverable amounts, having regard to the reinsurance programme in place for the class of business, the claims experience for the year and the current security rating of the reinsurance companies involved. A number of statistical methods are used to assist in making these estimates. The two most critical assumptions as regards claims provisions are that the past is a reasonable predictor of the likely level of claims development and the rating and other models used for current business are fair reflections of the likely level of ultimate claims to be incurred. The Directors consider that the provisions for gross claims and related reinsurance recoveries are fairly stated on the basis of the information currently available to them. However, the ultimate liability will vary as a result of subsequent information and events and this may result in significant adjustments to the amounts provided. Adjustments to the amounts of claims provisions established in prior years are reflected in the accounts for the period in which the adjustments are made. The methods used, and the estimates made, are reviewed regularly. UNEXPIRED RISKS PROVISION A provision for unexpired risks is made where claims and related expenses arising after the end of the financial period in respect of contracts concluded before that date are expected to exceed the unearned premiums and premiums receivable under these contracts, after the deduction of any acquisition costs deferred. The provision for unexpired risks is calculated by reference to classes of business which are managed together, after taking into account relevant investment return. DEFERRED ACQUISITION COSTS Acquisition costs, which comprise commission and other costs related to the acquisition of new insurance contracts, are deferred to the extent that they are attributable to premiums unearned at the balance sheet date. 20 Syndicate 1084 Annual Report 2010 Notes to the Accounts for the year ended 31 December 2010 NET OPERATING EXPENSES Net operating expenses are recognised on an accruals basis. These comprise the Syndicate’s operating expenses such as remuneration, office and administrative costs, acquisition costs, Managing Agent costs, the costs of membership of Lloyd’s and other expenses attributable to the Syndicate’s underwriting. CASH AT BANK AND IN HAND Cash at bank and in hand on the balance sheet represent cash balances and money market deposits lodged with banks. FOREIGN CURRENCIES Monetary transactions are translated at rates of exchange prevailing at the date of the transaction or average rates where appropriate. Differences resulting from the retranslation on the opening net assets and the results for the year have been taken to reserves. Monetary assets and liabilities are translated at the closing rate of exchange and any exchange differences arising from the change in rates of exchange are recognised in the income statement. Non-monetary transactions, assets and liabilities, including deferred acquisition costs and unearned premiums, are translated at rates of exchange prevailing at the date of the transaction or average rates where appropriate. The rates of exchange used to translate monetary balances at the period end in foreign currencies into sterling are as follows: 31 December 2010 31 December 2009 1.57 1.56 1.17 1.61 1.69 1.13 US Dollars Canadian Dollars Euros INVESTMENTS Investments are stated at current value at the balance sheet date. For this purpose listed investments are stated at market value (bid price) and deposits with credit institutions and overseas deposits are stated at cost. Unlisted investments for which a market exists are stated at the average price at which they are traded on the balance sheet date or the last trading day before that date. INVESTMENT RETURN Investment return comprises all investment income, realised investment gains and losses and movements in unrealised gains and losses, net of investment expenses, charges and interest. Realised gains and losses on investments carried at market value are calculated as the difference between sale proceeds and purchase price. Unrealised gains and losses on investments represent the difference between the valuation at the balance sheet date and their valuation at the previous balance sheet date, or purchase price, if acquired during the year, together with the reversal of unrealised gains and losses recognised in earlier accounting periods in respect of investment disposals in the current period. Investment return is initially recorded in the Non-Technical Account. A transfer is made from the Non-Technical Account to the General Business Technical Account. Investment return has been wholly allocated to the Technical Account as all investments relate to the Technical Account. TAXATION Under Schedule 19 of the Finance Act 1993 managing agents are not required to deduct basic rate income tax from trading income. In addition, all UK basic rate income tax deducted from syndicate investment income is recoverable by managing agents and consequently the distribution made to members or their members’ agent is gross of tax. No provision has been made for any United States Federal Income Tax payable on underwriting results or investment earning. Any payments on account made by the Syndicate during the year are included in the balance sheet under the heading ’Other debtors’. No provision has been made for any overseas tax payable by members on underwriting results. PENSION COSTS Chaucer Syndicates Limited operates a defined benefit and a defined contribution scheme. Pension contributions relating to Syndicate staff are charged to the Syndicate and included within net operating expenses. PROFIT COMMISSION There is no profit commission payable for the 2008 and prior years of account. For the 2009 and 2010 years of account profit commission is to be charged by the Managing Agent at a rate of 15% of the profit, on a year of account basis. This is charged to the Syndicate as incurred but does not become payable until after the appropriate year of account closes, normally at 36 months. Syndicate 1084 Annual Report 2010 21 Notes to the Accounts for the year ended 31 December 2010 3. Segmental analysis An analysis of the underwriting result before investment return is set out below: Gross 1 operating Reinsurance expenses balance £m £m Gross premiums written £m Gross premiums earned £m Gross claims incurred £m Total £m Net technical provisions £m 0.4 69.9 113.8 41.6 94.2 69.9 32.0 22.0 0.4 58.0 113.5 39.0 77.6 67.9 27.9 21.7 0.9 (36.9) (97.9) (26.6) (58.4) (43.8) (33.0) (3.9) (0.1) (13.7) (27.5) (11.3) (31.6) (21.2) (4.6) (6.3) (0.4) (3.9) (2.2) (2.5) 16.1 (4.3) 0.2 (2.7) 0.8 3.5 (14.1) (1.4) 3.7 (1.4) (9.5) 8.8 3.4 86.3 165.8 55.3 128.4 86.4 155.6 26.6 443.8 406.0 (299.6) (116.3) 0.3 (9.6) 707.8 419.7 379.5 (277.8) (96.3) 1.0 6.4 576.9 863.5 785.5 (577.4) (212.6) 1.3 (3.2) 1,284.7 3.3 40.9 127.0 45.9 53.4 72.6 49.4 30.5 3.4 39.5 112.5 39.4 50.7 69.0 45.3 30.1 (3.3) (30.9) (89.7) (25.8) (17.6) (31.5) (44.2) (70.1) (1.2) (9.7) (28.1) (13.6) (16.7) (19.5) (13.3) (10.3) (0.2) (7.7) (0.8) (1.7) (6.6) (9.8) 4.0 9.5 (1.3) (8.8) (6.1) (1.7) 9.8 8.2 (8.2) (40.7) 4.9 68.1 157.4 60.9 91.1 81.1 149.4 49.5 423.0 389.9 (313.1) (112.4) (13.3) (48.8) 662.4 375.9 333.5 (130.3) (102.3) (40.9) 59.9 461.9 798.9 723.4 (443.4) (214.7) (54.2) 11.1 1,124.3 2010 Direct insurance Accident and health Motor (third party liability) Motor (other classes) Marine, aviation and transport Energy Fire and other damage to property Third party liability Miscellaneous Reinsurance 2009 Direct insurance Accident and health Motor (third party liability) Motor (other classes) Marine, aviation and transport Energy Fire and other damage to property Third party liability Miscellaneous Reinsurance 1 Gross operating expenses are the same as net operating expenses shown in the profit and loss account as no commissions in respect of outward reinsurance were received and set off in arriving at the net expenses for 2010 and 2009 All premiums were concluded in the UK. Commission on direct insurance, gross premiums during 2010 was £87.0m (2009 £82.1m). The geographical analysis of gross premiums written by reference to the situs of the risk is as follows: 2010 £m 2009 £m UK Other EU countries US Other 242.2 48.6 182.7 390.0 229.4 43.1 174.7 351.7 Gross premiums written 863.5 798.9 22 Syndicate 1084 Annual Report 2010 Notes to the Accounts for the year ended 31 December 2010 4. Prior period reserves During the year the Syndicate released £32.3m of technical reserves in respect of prior periods (2009 £34.3m), arising predominately from the Energy and Property Divisions (2009 primarily from the Marine, Energy, Property and Specialist Lines Divisions). These releases were due to satisfactory claims development, offset by increases to UK motor reserves in response to further credit hire and multi claimant costs. 5. Net operating expenses Acquisition costs - brokerage and commission - other Change in deferred acquisition costs Administrative expenses (Profit) / loss on exchange 2010 £m 2009 £m 174.5 23.4 (20.3) 46.1 (11.1) 161.1 20.0 (15.8) 35.5 13.9 212.6 214.7 19.8 12.4 Administrative expenses include: Members’ standard personal expenses (Lloyd’s subscriptions, New Central Fund contributions, managing agent’s fees and profit commission) Further detail on the impact of foreign currency exchange rate fluctuation on the value of technical provisions is provided in note 15. 6. Auditors’ remuneration Audit of the syndicate annual accounts Other services pursuant to Regulations and Lloyd’s Byelaws Audit of the Managing Agent’s annual accounts 2010 £m 2009 £m 0.03 0.11 0.02 0.03 0.11 0.02 0.16 0.16 7. Staff numbers and costs The Managing Agent employs all staff and recharges the following amounts to the Syndicate in respect of salary costs: Wages and salaries Social security costs Other pension costs Other 2010 £m 2009 £m 25.8 2.5 3.5 1.4 21.7 2.2 2.9 0.9 33.2 27.7 The average number of employees employed by the Managing Agent but working for the Syndicate during the year was as follows: Administration and finance Underwriting Claims Investments Other 2010 Number 2009 Number 156 201 157 1 31 139 189 132 1 37 546 498 Syndicate 1084 Annual Report 2010 23 Notes to the Accounts for the year ended 31 December 2010 8. Emoluments of the Directors of the Managing Agent The Directors of Chaucer Syndicates Limited received the following aggregate remuneration charged to the Syndicate and included within net operating expenses: 2010 £m 2009 £m 0.5 0.1 0.6 0.3 0.6 0.9 2010 £m 2009 £m 26.7 45.2 15.2 64.4 71.9 79.6 Realised losses on investments Investment expenses and charges (42.9) (0.7) (34.8) (0.4) Total investment return 28.3 44.4 Directors of Chaucer Syndicates Limited Active Underwriter 9. Investment return Investment income Income from investments Realised gains on investments 10. Calendar year investment yield The average amount of syndicate funds available for investment and the calendar year investment return and yield were as follows: Average funds Investment return (net of expenses) Calendar year investment yield 2010 £m 2009 £m 933.6 808.7 28.3 3.0 % 44.4 5.5 % Average funds available for investment by fund Sterling United States Dollars Canadian Dollars Analysis of calendar year investment yield by fund Sterling United States Dollars Canadian Dollars 312.9 577.2 43.5 263.7 507.4 37.6 % % 2.8 3.5 0.7 3.3 7.1 0.6 Average fund is the average of bank balances, overseas deposits, inter-syndicate loans and investments held at the end of each month during the calendar year. For this purpose, investments are revalued at month-end market prices, which include accrued income where appropriate. 24 Syndicate 1084 Annual Report 2010 Notes to the Accounts for the year ended 31 December 2010 11. Financial investments Shares and other variable yield securities and unit trusts Debt securities and other fixed income securities Deposits with credit institutions Equities Hedge funds Bonds Deposits with credit institutions Money market funds Cost £m 2010 Market value £m Cost £m 2009 Market value £m 279.1 440.2 236.2 274.8 435.6 236.2 281.8 441.4 121.3 257.7 441.8 121.3 955.5 946.6 844.5 820.8 4.5 5.6 481.4 236.3 227.7 3.1 2.7 476.8 236.3 227.7 4.5 35.0 466.3 124.3 214.4 2.5 37.8 467.0 120.2 193.3 955.5 946.6 844.5 820.8 Shares and other variable yield securities and unit trusts include £2.7m of investments (cost £5.6m) in two unlisted fixed income hedge funds (2009 £11.7m of investments at £11.7m cost). The net asset value of the fund is provided by the fund administrator. The net asset value is formally reported on a monthly basis and represents the price at which subscriptions and withdrawals from the fund may be made. Hedge fund redemption proceeds totalled £34.0m in the year, resulting in outstanding balances of £2.7m in respect of two fixed income hedge funds which continue to make distributions as assets are liquidated. 12. Other debtors Inter-syndicate loan (see note 19) Other debtors 2010 £m 2009 £m 5.2 0.5 6.2 7.4 5.7 13.6 13. Other assets Other assets comprise overseas deposits which are lodged as a condition of conducting underwriting business in certain countries. The funds are required in order to protect policyholders and enable the Syndicate to operate in those markets. The Syndicate has only restricted access to these funds and no influence over their investment. 14. Reconciliation of members’ balances 2010 £m 2009 £m Members’ balances brought forward at 1 January (12.5) (75.2) Profit for the financial year (Payments of profit to) / cash calls made from members’ personal reserve funds Movement in members’ balance in respect of tax, members’ agent’s fees and other 25.1 (34.4) 1.6 55.5 8.1 (0.9) Members’ balances carried forward at 31 December (20.2) (12.5) Members participate on syndicates by reference to years of account and their ultimate result, assets and liabilities are assessed with reference to policies incepting in that year of account in respect of their membership of a particular year. Syndicate 1084 Annual Report 2010 25 Notes to the Accounts for the year ended 31 December 2010 15. Technical reserves Provisions for unearned premiums £m Claims outstanding £m Total £m At 1 January 2010 Exchange adjustments Claims paid in year Movement in provision 367.0 78.0 964.1 15.3 (426.9) 577.4 1,331.1 15.3 (426.9) 655.4 At 31 December 2010 445.0 1,129.9 1,574.9 Gross Reinsurance At 1 January 2010 Exchange adjustment Reinsurance recoveries in the year Movement in provision 21.1 22.1 185.7 2.7 (73.9) 132.5 206.8 2.7 (73.9) 154.6 At 31 December 2010 43.2 247.0 290.2 At 31 December 2010 401.8 882.9 1,284.7 At 31 December 2009 345.9 778.4 1,124.3 Net technical provisions 2010 events Included within the technical provisions as at 31 December 2010 are reserves for: • Bangkok political violence/riots between March and May 2010 • Earthquake losses, including Chile in February and New Zealand in September 2010 • Deepwater Horizon oil rig blowout in April 2010 • Flood losses in Australia during December 2010 The development of other significant loss events reported in 2009, including the fraud related to Bernhard L Madoff, political risk and trade credit account losses and fire loss at the West Atlas Rig developed in line with expectations during 2010. Natural Catastrophe Events – Chile and New Zealand earthquakes and Australia floods There were a number of significant earthquakes during 2010. The two largest of these (with the most material impact to the Syndicate) were in Chile’s Maule region on 27 February and in Christchurch (Darfield), New Zealand on 4 September 2010. The Chile earthquake measured 8.8 on the Richter scale and was approximately 100km north-east of the second largest city, Concepción. The New Zealand earthquake measured 7.1 on the Richter scale. Estimates of the eventual total insured cost of both events are subject to uncertainty at the end of 2010. The Syndicate has reserved the Chile earthquake at US$28.6m net of reinsurance and the New Zealand earthquake at US$24.3m, with the majority of losses for both events being in the Property Division. There was also extensive flooding in the state of Queensland, Australia during December 2010 (Rockhampton) and January 2011 (Toowoomba, Ipswich and Brisbane). The Syndicate has included a provision of £5.1m net of reinsurance within technical provisions for event losses up to 31 December 2010. The eventual total insured cost of the flooding is subject to uncertainty due to the size of the area affected, the difficulty of assessing damage, issues around policy wordings, hours clauses, extent and type of flood peril coverage offered and categorisation of the flooding in different locations into individual events. Deepwater Ho rizon A blowout of BP’s Macondo oil well in the Gulf of Mexico on 20 April 2010 resulted in an explosion on the Transocean Deepwater Horizon oil drilling rig. This event has impacted both the Marine and Energy Divisions. These have exposure to the resulting rig damage and potential workers’ liability and pollution/cleanup costs. The Syndicate has reviewed a number of loss scenarios for the Energy Division, based on a US$1.5 billion loss to the market and assessed the net of reinsurance loss to the Syndicate at US$20.2m (including inwards and outwards reinstatement premiums). 26 Syndicate 1084 Annual Report 2010 Notes to the Accounts for the year ended 31 December 2010 Bangkok political violence The Syndicate has exposure to the riots in Bangkok that took place between March and May 2010, caused by civil unrest in the Thai capital and which caused significant damage to a number of commercial buildings. The Syndicate mapped the areas of unrest with the corresponding damage, including a detailed review of loss adjusters’ reports. This was cross referenced with in-house exposure data and specific reserves were assigned to each individual assured. The Syndicate has seen a number of claims from this event and currently has reserved the losses at £23.0m gross, with outwards reinsurance recoveries of £16.9m. This gives an overall net of reinsurance loss to the Marine Division of £8.8m, allowing for reinstatement premiums. Given the size of the loss, there is uncertainty regarding the eventual outcome. £000 Estimated ultimate gross loss Chile earthquake New Zealand earthquake 1 Australia floods (event losses up to 31 December 2010) 1 Deepwater Horizon Bangkok political violence 23.7 15.5 5.9 60.8 23.0 128.9 Estimated ultimate net loss (after reinstatement premiums and reinsurance) Chile earthquake New Zealand earthquake 1 Australia floods (event losses up to 31 December 2010) 1 Deepwater Horizon Bangkok political violence 18.2 15.5 5.1 16.1 8.8 63.7 1 The loss estimates for these losses have been updated since those previously announced (see note 21) Figures are prepared at rates of exchange in place at the end of the year. Reinsurance The Syndicate's reinsurance policies protecting the losses in the above table are with reinsurers rated A (strong) or better by Standard & Poor's, as analysed below: Rating bands (as at 12 February 2010) Lloyd’s syndicates (A+) AA A (excluding Lloyd’s syndicates) Chile % New Zealand % Australia % Deepwater % Bangkok % 18.0 45.4 36.6 nil nil nil 62.6 37.4 16.9 26.6 56.5 60.3 39.7 100.0 nil 100.0 100.0 100.0 Syndicate 1084 Annual Report 2010 27 Notes to the Accounts for the year ended 31 December 2010 16. Movement in cash, opening and closing portfolio investments net of financing 2010 £m 2009 £m 7.7 (201.7) Increase in overseas deposits Increase in portfolio investments (note 17) 13.0 124.1 4.0 333.8 Movement arising from cash flows 144.8 136.1 2.9 (26.3) Total movement in portfolio investments net of financing 147.7 109.8 Portfolio at 1 January 881.6 771.8 1,029.3 881.6 Net cash inflow / (outflow) for the year Cash flow Changes in market value and exchange rates Portfolio at 31 December 17. Movement in cash, portfolio investments and financing At 1 January 2010 £m Cash at bank and in hand Overseas deposits Changes to market value Cash flow and currencies £m £m At 31 December 2010 £m 19.5 36.3 7.7 13.0 0.3 0.7 27.5 50.0 55.8 20.7 1.0 77.5 257.7 441.8 121.3 5.0 5.7 5.3 113.1 - 11.4 (11.5) 1.8 0.2 274.8 435.6 236.2 5.2 825.8 124.1 1.9 951.8 881.6 144.8 2.9 1,029.3 Portfolio Investments Shares and other variable yield securities Debt securities and other fixed income securities Deposits with credit institutions Deposits with ceding undertakings Total cash, portfolio investments and financing 18. Net cash outflow on portfolio investments 2010 £m 2009 £m Purchase of shares and other variable yield securities and unit trusts Purchase of debt securities and other fixed income securities Increase in loans Decrease in deposits with ceding undertakings Sale of shares and other variable yield securities and unit trusts Sale of debt securities and other fixed income securities Decrease in deposits with credit institutions (810.6) (281.8) 804.9 276.5 (113.1) (217.1) (819.1) 4.0 (3.6) 284.4 529.0 (111.4) Net cash outflow on portfolio investments (124.1) (333.8) 28 Syndicate 1084 Annual Report 2010 Notes to the Accounts for the year ended 31 December 2010 19. Related parties Chaucer Syndicates Limited, a fully owned subsidiary of Chaucer Holdings PLC, is the Managing Agent of the Syndicate. Chaucer Syndicates Limited has charged the Syndicate with the following expenses during the year: Managing Agent fees Expenses recharged Balance due to Chaucer Syndicates Limited at 31 December 2010 £m 2009 £m 7.1 30.6 2.3 6.3 36.0 1.1 A subsidiary of Chaucer Holdings PLC supports the underwriting capacity of Syndicate 1084 as follows: Chaucer Corporate Capital (No. 2) Limited 2010 £m 2009 £m Year of account 2008 £m 713.0 602.0 445.0 Chaucer Latin America S.A, a subsidiary of Chaucer Holdings PLC, provides underwriting services to Syndicate 1084. The Syndicate has incurred the following expense from Chaucer Latin America S.A during the year: Fees paid to Chaucer Latin America S.A Balance due to Chaucer Latin America S.A at 31 December 2010 2010 £m 2009 £m 0.2 0.2 - Chaucer Underwriting A/S, a subsidiary of Chaucer Holdings PLC, provides underwriting services to Syndicate 1084. The Syndicate has incurred the following expense from Chaucer Underwriting A/S during the year: Commissions paid to Chaucer Underwriting A/S Balance due to Chaucer Underwriting A/S at 31 December 2010 2010 £m 2009 £m 1.2 2.6 1.2 1.9 Chaucer Singapore PTE, a subsidiary of Chaucer Holdings PLC, provides underwriting services to Syndicate 1084. The Syndicate has incurred the following expense from Chaucer Singapore PTE during the year: Fees paid to Chaucer Singapore PTE Balance due to Chaucer Singapore PTE at 31 December 2010 2010 £m 2009 £m 1.5 0.6 1.5 0.4 Chaucer Insurance Services Limited (CISL), a fellow subsidiary and related party of Chaucer Syndicates Limited, is also a regulated insurance intermediary. The Syndicate has incurred the following expense from CISL during the year: Commissions paid to CISL Marketing contribution to CISL Balance due from CISL at 31 December 2010 2010 £m 2009 £m 1.0 0.4 2.0 0.7 0.8 1.1 Syndicate 1084 Annual Report 2010 29 Notes to the Accounts for the year ended 31 December 2010 Chaucer Syndicates Limited, the managing agency of the Syndicate, is also the managing agency for Syndicates 1176 and 4000. The Syndicate earned £14,000 (2009 nil) of interest income from Syndicate 1176 during the year in relation to a US$3m loan facility which was drawn upon during the year, accruing interest at 2% above the LIBOR average US rate. This balance remained outstanding at 31 December 2010 (2009 nil). We expect this balance to be repaid no later than 30 June 2011. The Syndicate earned the following interest income from Syndicate 4000 during the year in relation to an initial US$14m loan facility which was drawn upon during the year, accruing interest at 2% above the LIBOR average US rate. On 29 September 2010 this was revised to a US$5m loan facility, accruing interest at 2.5% above LIBOR average US rate. In both cases any unutilised facility is charged at 0.5% above the LIBOR average US rate. We expect the loan to be repaid no later than 30 June 2011. Interest income Year-end balance due from Syndicate 4000 at 31 December 2010 £m 2009 £m 0.2 5.2 - 20. Funds at Lloyd’s Every member is required to hold capital at Lloyd’s, which is held in trust and known as Funds at Lloyd’s (FAL). These funds are intended primarily to cover circumstances where syndicate assets prove insufficient to meet participating members’ underwriting liabilities. The level of FAL that Lloyd’s requires a member to maintain is determined by Lloyd’s, based on FSA requirements and resource criteria. FAL has regard to a number of factors, including the nature and amount of risk to be underwritten by the member and an assessment of the reserving risk in respect of business that has been underwritten. Since FAL is not under the management of the Managing Agent, no amount has been shown in these accounts by way of such capital resources. However, the Managing Agent is able to make a call on the members’ FAL to meet liquidity requirements or to settle losses. 21. Subsequent events In January 2011 there was further flooding in the state of Queensland, Australia, in February 2011 Christchurch, New Zealand experienced an earthquake measuring 6.3 on the Richter scale and in March 2011 there was an earthquake measuring 9 on the Richter scale and resulting tsunami that affected the north-east of Japan. The insured costs of these 2011 events are non-adjusting events and have not been reflected in the financial statements of the Syndicate for the year ended 31 December 2010. The Syndicate’s initial loss estimates, based on an assumed industry loss of NZ$12bn, are approximately £23.0m for the February 2011 New Zealand earthquake and £9.6m for the January 2011 Australian floods. The Syndicate is currently assessing its exposure to the recent earthquake and tsunami in Japan. However, it is currently too early to provide a loss estimate. Chaucer Holdings PLC has previously reported that the Syndicate’s combined estimated total loss from the 2010 New Zealand earthquake and Australian floods would be approximately £28.9m. However, following further assessment, the Syndicate has updated this estimate to £20.6m, as reported in note 15. The Managing Agent considers the total technical provisions established as at 31 December 2010 are still within the range of expectation established at 31 December 2010. 22. Ultimate parent company and parent undertaking of larger group of which the Syndicate is a member The largest and the smallest group of undertakings for which group accounts are prepared and the results of the syndicates are included, is Chaucer Holdings PLC, a company incorporated in Great Britain. A copy of the most recent consolidated accounts is available from the Registered Office of Chaucer Holdings PLC at Plantation Place, 30 Fenchurch Street, London, EC3M 3AD. 30 Syndicate 1084 Annual Report 2010 Statement of M anaging Agent’s Responsibilities The Managing Agent is responsible for preparing the Syndicate annual report and annual accounts in accordance with applicable law and regulations. The Insurance Accounts Directive (Lloyd’s Syndicate and Aggregate Accounts) Regulations 2008 require the managing agent to prepare syndicate annual accounts at 31 December each year in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). The annual accounts are required by law to give a true and fair view of the state of affairs of the Syndicate as at that date and of its profit or loss for that year. In preparing the Syndicate annual accounts, the Managing Agent is required to: 1. select suitable accounting policies and then apply them consistently; 2. make judgements and estimates that are reasonable and prudent; 3. state whether applicable UK accounting standards have been followed, subject to any material departures disclosed and explained in the annual accounts; and 4. prepare the annual accounts on the basis that the Syndicate will continue to write future business unless it is inappropriate to presume that the Syndicate will do so. The Managing Agent is responsible for keeping proper accounting records, which disclose with reasonable accuracy at any time the financial position of the Syndicate and enable it to ensure that the Syndicate annual accounts comply with the 2008 Regulations. It is also responsible for safeguarding the assets of the Syndicate and hence for taking reasonable steps for prevention and detection of fraud and other irregularities. The Managing Agent is responsible for the maintenance and integrity of the corporate and financial information included on the business’ website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. Syndicate 1084 Annual Report 2010 31 Independent Auditors' Report to the Members of Syndicate 1084 We have audited the syndicate annual accounts of Syndicate 1084 for the year ended 31 December 2010 which comprise the Profit and Loss Account, the Balance Sheet, the Statement of Cash Flows and the related notes 1 to 22. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). This report is made solely to the syndicate’s members, as a body, in accordance with The Insurance Accounts Directive (Lloyd’s Syndicate and Aggregate Accounts) Regulations 2008. Our audit work has been undertaken so that we might state to the syndicate’s members those matters we are required to state to them in an auditors’ report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the syndicate’s members as a body, for our audit work, for this report, or for the opinions we have formed. Respective responsibilities of the managing agent and auditors As explained more fully in the Statement of Managing Agent’s Responsibilities, the managing agent is responsible for the preparation of syndicate annual accounts which give a true and fair view. Our responsibility is to audit and express an opinion on the syndicate annual accounts in accordance with applicable law and International Standards on Auditing (UK and Ireland). Those standards require us to comply with the Auditing Practices Board’s Ethical Standards for Auditors. Scope of the audit of the syndicate annual accounts An audit involves obtaining evidence about the amounts and disclosures in the annual accounts sufficient to give reasonable assurance that the annual accounts are free from material misstatement, whether caused by fraud or error. This includes an assessment of: whether the accounting policies are appropriate to the syndicate’s circumstances and have been consistently applied and adequately disclosed; the reasonableness of significant accounting estimates made by the managing agent; and the overall presentation of the annual accounts. Opinion on syndicate annual accounts In our opinion the annual accounts: • give a true and fair view of the syndicate’s affairs as at 31 December 2010 and of its profit for the year then ended; • have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and • have been prepared in accordance with the requirements of The Insurance Accounts Directive (Lloyd’s Syndicate and Aggregate Accounts) Regulations 2008. Opinion on other matter prescribed by The Insurance Accounts Directive (Lloyd’s Syndicate and Aggregate Accounts) Regulations 2008 In our opinion the information given in the Managing Agent’s Report for the financial year in which the annual accounts are prepared is consistent with the annual accounts. Matters on which we are required to report by exception We have nothing to report in respect of the following matters where The Insurance Accounts Directive (Lloyds’s Syndicate and Aggregate Accounts) Regulations 2008 requires us to report to you, if in our opinion: • the managing agent in respect of the syndicate has not kept adequate accounting records; or • the syndicate annual accounts are not in agreement with the accounting records; or • we have not received all the information and explanations we require for our audit. Angus Millar Senior Statutory Auditor For and on behalf of Ernst & Young LLP, Statutory Auditor, London 17 March 2011 32 Syndicate 1084 Annual Report 2010 Lloyd’s is the world’s leading specialist insurance and reinsurance market. Lloyd's is the world's leading specialist insurance market, conducting business in over 200 countries and territories worldwide. Lloyd's brings together a unique concentration of specialist underwriting expertise and talent, backed by excellent financial ratings which cover the whole market. As at 31 December 2010, 80 traditional syndicates operate in Lloyd’s, each with its own specialties and areas of expertise. Together, they interact daily with brokers to create insurance solutions for businesses around the world. Lloyd’s, as at 31 December 2010, insures 94% of FTSE 100 and 97% of Dow Jones industrial average companies. Lloyd’s capital base is diverse and today 85% of Lloyd’s capital comes from corporate bodies – primarily the international insurance industry. Lloyd’s enjoys strong financial security and every policy is supported by an A (excellent) rating from the rating agency A.M. Best, A+ (strong) rating from Standard & Poor’s and A+ (strong) rating from Fitch Ratings. Lloyd's is regulated by the Financial Services Authority. Produced by www.fourfeet.co.uk Chaucer Syndicates Limited Plantation Place 30 Fenchurch Street London EC3M 3AD T: 020 7397 9700 F: 020 7397 9710 chaucerplc.com