IN_store Ok, a bit obscure: a Pony is slang for £25. What No consumer is that loyal. And that is what is with 35 stores (Poundstretcher, established in will Pound shops be called in 20 years’ time? fuelling the rapid market share shift in favour of 1981, is a discounter not a Pound shop). By 2012, ‘Grand’ shops perhaps (a snip at just £1,000 Pound shops and discounting generally. We all Poundland had 401 branches. Two more large per item) or ‘Monkey’ shops (bargain-basement want to ‘save the High Street’ but not if it costs Pound shop chains had meanwhile emerged: at just £500 per item)? Whatever the longevity of us anything. 99p Stores (176 branches if the Family Bargains the current ‘Pound’ shop concept, the fixed price The faster Pound shop networks expand (and fascia is included) and Pound World with 175 model itself is definitely on a roll. It is not just they are expanding very fast indeed), the greater branches. Overall, the number of Pound shop Pound shops of course. Discounters of all types – the consumer awareness of price differentials branches grew from 35 to 752 over the 1998- non-food and grocery – have been expanding like becomes. And the more clued-up consumers 2012 period (growth of more than 2,000%), Topsy during the downturn, feeding on the new- become about price, the more obvious – and dwarfing chain network growth rates generally. found thriftiness of UK consumers. That thriftiness the more unsustainable – big price differentials Literally hundreds of new Pound shop stores are looks set to continue as long as the downturn become too. Range is short and uncertain in meanwhile in the pipeline. The rate of branch lasts. And, if Japanese experience is anything to Pound shops true, but the offers are still ground- growth of the big-three Pound shops is notable go by, thriftiness could become an abiding new breaking, something that – even now – baffles for another reason. All of them seek large units. feature of UK consumer behavior if the downturn many retailers and landlords alike. Get the retail In their race for space they are continuing to lasts much longer. Once established, thrift is an magic right, and Pound shops are a stonking hoover up a significant chunk of available large extremely difficult consumer trait to budge. business formula and not just in recessions. unit space: in-town and out-of-town. The discount demographic has The Pound shops are not alone of course. Other certainly broadened over the last three to four years, so much so that it now appears to take in pretty well all socio-economic groups. But it is the Pound shop model that is attracting the most attention because, like the grey-market panics of yesteryear, the formula poses a direct threat to traditional High Street stalwarts, including – most notably – the big-four grocers. Pound shops are “I suspect, once the dust settles, that Pound shop/ discounter growth will emerge as one of the most important structural changes to occur during the recession”. There used to be a restaurant in Leicester Square in the 1960s called The Guinea and the Piggy. It offered ‘all-you-can-eat’ for just one Guinea (21 shillings for younger readers). It was the favourite destination of a generation of hungry Leicester Square cinemagoers. If it was still there today, due to inflation, it would doubtless be called The Pony and the Piggy. Tony Devlin and Melitta Berrino look at the inexorable rise of Pound shops and inflation. IN_retail_Winter_2012 B&M, Home Bargains, Range, QD, Quality Save et al (and grocery discounters like Aldi and Lidl) have also been hoovering up space. The number of branches held by the discounters mentioned (excluding Aldi/Lidl) has more than trebled since 1998 from 406 to 1,411 now: 348% growth over the period, a lot less than for Pound shops but a rapid rate of growth all the same. The Pound a competitive threat to many other chain traders IN FOR A PENNY, IN FOR A POUND discount players like Poundstretcher, Wilkinson, too because they are apt to target a quite narrow The retail market is continuing to polarise. The brand model continues to hold sway in discount but very focused price-bracket that, in retailing Internet price comparison activities of consumers markets – perhaps simply because the Pound terms, is a core part of the non-food/dry grocery are hitting margins in branded commodities discount offer itself is more concisely defined. market: the reason that Pound shops are causing generally, electrical/technology Expansion plan figures suggest that the rate of many retailers such unease, landlords too. items. Price competition from discounters – Pound shop branch growth in discounts markets including Pound shops – is a double-whammy will continue to outpace the discounter average for many High Street traders. The growing price for a long while. “We all want to ‘save the High Street’ but not if it costs us anything” particularly focus of consumers is chipping away at the very foundations of traditional mid-to-lower market niche High Street offers, driving change that will ultimately reshape the High Street mix itself (and However sniffy some landlords continue to be leave a trail of yet more vacancies). As we have about accepting Pound stores as tenants, if one seen, many older brands simply cannot survive thing is known about retailing it is that attempts to the current price-driven upheaval. The old cosy stifle new competition to support uncompetitive chain retailing certainties – monopolistic almost pricing by existing occupiers is a recipe for – are breaking down. If you want to see the future stagnation. In the end: everybody – consumer, of domestic High Street retailing, it is writ large retailer and landlord loses. It is a mistake in this in discount offers at one end, luxury shopping respect to see Pound shops as somehow diluting at the other and a pared-down domestic middle quality any more than ‘grey markets’ dilute quality. bolstered by a large infusion of catering. “All of a sudden the Pound shop no longer looks like just another hybrid discount model. The formula appears to presage quite major structural change in the way low price-point mass-market branded commodities (dry grocery and non-food) are marketed” What both do is dilute price in some branded To illustrate just how fast things are evolving, “Discount shopping has always been there, product lines, not quality, putting margins under we asked Retail Locations, the largest database it is nothing new. And single-price shops are not pressure: the reason retailers hate discounters. of multiple retail and service outlets in the UK, new either,” comments Melitta Berrino of Retail After all, why pay double the price for branded to look at the growth of Pound stores (and other Locations. “It is often forgotten that Woolworths goods next door just because the store has been key discount players). In 1998 there was just one started as “five and dime” (5¢ and 10¢) stores. on the High Street since the beginning of time? significant Pound store operating: Poundland, And there were lots of penny stores around at 11 IN_store IN_store THE GREAT PRODUCTIVITY GAP 13 On a like-for-like basis, retail park space remains a lot cheaper for retailers than town centre space. Dominic Walton explores the town-centre/out-of-town productivity gap. The productivity gulf between town centre and out-of-town, in favour of out-of-town, remains a major enticement to occupiers, developers and investors alike. On a like-for-like basis, retail park space remains a lot cheaper for retailers than town centre space. Dominic Walton explores the town-centre/out-of-town productivity gap. The advantages of out-of-town shopping are well known: accessibility (and crucially parking) out-of-town is markedly superior to that of town centres; average unit sizes out-of-town are much larger too, allowing for both flagship units and the time too. The ‘everything-at-a-single-price’ broadly-based expansion activity set in, begin the more extensive merchandising sought by concept is as old as retailing itself. to price discounters out of certain parts of the today’s mass-market retailers. “Among the new breed, Poundland was property market. It is relatively low property prices In most town centres, it is just not possible established in 1990 – born out of recession. And that have given the Pound formula such a boost. to create units of the size, and accessibility, of the new wave of Pound shops did not really start Household incomes look set to remain under those available out-of-town. Finally, and most to flourish until the onset of the current downturn: pressure long term so atypically rapid discounter importantly, the accessible larger unit out-of- recession has given them a huge boost”. growth looks set to run and run. Currently, Pound town shopping stock allows retailers to offer “But it goes deeper than that. All of a sudden, consumers both greater value for money and shops and discounters (along with grocers) have the Pound shop no longer looks like just another an open-road in front of them for acquiring In a little over a decade, Pound hybrid discount model. The formula appears space. And the longer the discounter expansion shops have achieved national to presage quite major structural change in activity goes on, the greater the market share representation. Rapid Pound shop might personally want to ‘save the High Street’, the way low price-point mass-market branded shifts. expansion continues. modern out-of-town shopping wins hands-down commodities (dry grocery and non-food) are marketed. It is almost as though grey-market trading is finally morphing into the mainstream, just in a different guise”. “Pound shops also appear to have finally broken the effective monopoly in certain low-price point goods areas traditionally held by grocers TONY DEVLIN Head of Retail Agency Tony is Head of our UK retail agency business, having specialised in retail property for 19 years, advising both major property owners and leading UK and international retailers. greater shopping convenience. To put it brutally, and however much we in the productivity stakes: hence its attraction to retailers and consumers. Critically from the property perspective, on a like-for-like basis, out-of-town space is by and large cheaper to occupy (and staff) than equivalent town centre space: and cheaper and much quicker to build too. Planning and and certain High Street mixed goods retailers compulsory purchase quagmires in town centres (including Woolworths). I suspect, once the dust can hold-up large schemes for 10-15 years or settles, that Pound shop/discounter growth will more (schemes that have actual construction emerge as one of the most important structural changes to occur during the recession.” Geographically, the march of the Pound shops has proved inexorable. All major markets are now covered (in-town or out-of-town) but thousands of infill opportunities still remain. The rate of future Pound shop/discounter expansion depends upon the duration of the downturn. Any marked upturn in consumer spending would, as Melitta Berrino Senior Partner, Retail Locations Melitta joined Retail Locations in 1988 and conducted a successful MBO in 1993. The Retail Locations database is the oldest and by far the most extensive dedicated multiple database in the industry, providing a comprehensive record of chain operators in retail, service, catering and leisure markets. Retail Locations supply the data and market intelligence for CBRE’s Shop Expansion Plans publication series as well as providing trading location-level branch data for CBRE’s NSLSP programme. periods of only three to four years at most). The economic cost of such development delay is inevitably eye-watering. Development out-of-town, if you can get permission, is much quicker. Planning obstructions have still resulted in chronic shortages of A1 space out-of-town though. Competition for the best out-of-town sites/properties remains intense as a result. Whatever the demand pressures, free of the IN_retail_Winter_2012 vagaries of Zone A rental valuation, occupational